Defect Report

SVT
 ABC Defect Report

The information in this defect report may not be disclosed outside of SVT and may
not be duplicated, used or disclosed in whole or in part for any purpose other than to
evaluate the defect report, provided that if a contract is awarded to Kualitatem as a
result of or in connection with the submission of this defect report, Kualitatem will
have the right to duplicate, use or disclose the information to the extent provided by
the contract. This restriction does not limit the right of ABC to use information
contained in this report if it is obtained from another source without restriction.
Kualitatem retains ownership of this defect report.

The information in this proposal may not be disclosed outside of CLIENT and
may not be duplicated, used or disclosed in whole or in part for any purpose
other than to evaluate the proposal, provided that if a contract is awarded to
Kualitatem as a result of or in connection with the submission of this
proposal, Kualitatem will have the right to duplicate, use or disclose the
information to the extent provided by the contract. This restriction does not
limit the right of CLIENT to use information contained in this proposal if it is

Document Details
Title Defect Report - ABC.com.pk Doc 08 / 09 / 2016
Date
Project ABC Version version # 1

URL www.ABC.com.pk

www.kualitatem.com
 ABC Defect Report

Description This document contains issues for the website

Document Revision History

Ver Rev Date Author Description
sion
1.0 30 / 03 / 2017 Test Team This report contains issues related to UI/UX,
Functionality, Cross Browser and Mobile
Responsiveness.

Contact Information
Contact Person Role Email

Daniyal Trainee SQAE daniyal.zulfiqar@kualitatem.com

Salman Trainee SQAE salman.malik@kualitatem.com

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 ABC Defect Report

Table of Contents
1. Test Environment & Scope........................................................................................................................ 5
2. Defects Summary ...................................................................................................................................... 6
3. Defects ...................................................................................................................................................... 7
Def_01_ Links on homepage along with GIFs not functional ................................................................... 7
Def_02_ “Mammon” URL redirecting user to wrong site ......................................................................... 8
Def_03_ Facebook share button URL is defective .................................................................................... 9
Def_04_ Videos inside the Playlists do not play ..................................................................................... 10
Def_05_ Selecting the text over the image doesn’t navigate to the webpage ...................................... 11
Def_06_ Phone number limit check is not placed inside the phone number field ................................ 12
Def_07_ Website still scrollable when Terms and Conditions is loaded. ............................................... 13
Def_08_ GUI layout issue when webpage is scrolled ............................................................................. 14
Def_09_ SMS/Email button sometimes face GUI issue and are not aligned properly ........................... 15
Def_10_ Vertical scrollbar visible in IE10 ................................................................................................ 16
Def_11_ “Image not displayed Icons” shown where there shouldn’t be anything visible ..................... 17
Def_12_ Hamburger icon instead of X sign is shown when the dashboard is open............................... 18
Def_13_ Text and image overlapping issue ............................................................................................ 19
Glossary ....................................................................................................................................................... 20

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 ABC Defect Report

1. Test Environment & Scope

Hardware: Windows, Mac, Android,

Operating System: Windows 10,7 , Android 5.1,6.0.1, Mac 10.11

Browser: Google Chrome, Mozilla Firefox, Safari, Edge, IE 10

Scope: UI/ UX, Functional, Responsive testing, Cross Browser

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 ABC Defect Report

2. Defects Summary

Bug Types Count

UI/UX 6

Responsive 1

Functional 6

Total Number 13

Defect Summary

Suggestions
20% Functional Bugs
40%

UI/ UX Bugs
40%

Functional Bugs UI/ UX Bugs Suggestions

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 ABC Defect Report

3. Defects
Defect Id Def_01_ Links on homepage along Date Reported 04-05-2017
with GIFs not functional
Testing Cycle First
Type Functional Reproducible Yes
Severity Blocker Open
Status/Resolution
Summary Links on homepage along with GIFs not functional
Steps to Reproduce 1) Open the URL in browser.
2) Select any of the 3 images (GIFs) links

Actual Result Links on homepage along with GIFs not functional

Expected Result Links on homepage should navigate user to the required webpage
OS Version Device Name Web Version

Windows 7 PC Desktop IE 10
Attachments

Comments

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 ABC Defect Report

Defect Id Def_02_ “Mammon” URL redirecting Date Reported 04-05-2017

user to wrong site
First
Testing Cycle
Type Functional
yes
Reproducible
Critical
Severity
Status/ Open
Resolution
“Mammon” URL redirecting user to wrong site
Summary
http://www.svtplay.se/den-fordomde

1) Open the URL in browser.

Steps to 2) Select the image “NAGELBITARE”
Reproduce 3) Scroll Down
4) Select “Mammon”

“Mammon” URL redirecting user to wrong site

Actual Result
http://www.svtplay.se/den-fordomde
“Mammon” should redirect the user to the correct mammon URL.
Expected Result
http://www.svtplay.se/mammon
OS Version Device Name Scenario ID Web App version
Windows 10/7 Desktop machine Chrome/Safari/Mozilla/
Mac OS 10.11 iPhone 6/7 Edge/IE 10
iOS 10.1/10.2
Galaxy S6/LG G4
Android 6.0.1/5.1

Attachments

Comments

www.kualitatem.com
 ABC Defect Report

04-05-2017
Defect Id Def_03_ Facebook share button Date Reported
URL is defective
First
Testing Cycle
Type Functional
yes
Reproducible
Critical
Severity
Status/ Open
Resolution
Summary Facebook share button URL is defective and returns the following error message.

1) Open the URL in browser.

2) Select any of the 3 images
Steps to Reproduce
3) Scroll Down
4) Select “Facebook” share button

Actual Result Facebook share button URL is defective and returns the following error message.

The Facebook share button should show the post with the sharing options available,
Expected Result
not this error message
OS Version Device Name Scenario ID Web App version
Windows 10/7 Desktop machine Chrome/Safari/Mozilla/E
Mac OS 10.11 iPhone 6/7 dge/IE 10
iOS 10.1/10.2
Galaxy S6/LG G4
Android 6.0.1/5.1

Attachments

Comments

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 ABC Defect Report

Defect Id Def_04_ Videos inside the Playlists Date Reported 04-05-2017

do not play
Testing Cycle First
Type Functional Reproducible Yes
Severity Critical Open
Status/Resolution
Summary Videos inside the Playlists do not play
Steps to Reproduce 1) Open the URL in browser.
2) Select any of the 3 images (GIFs) links
3) Scroll Down
4) Select play button on the video
Actual Result Selecting the play button on the videos display a loading spinner and doesn’t play the
video
Expected Result Selecting the play button on the videos should play the video
OS Version Device Name Web Version

Windows 7 PC Desktop IE 10

Attachments

Comments

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 ABC Defect Report

Defect Id Def_05_ Selecting the text over the Date Reported 04-05-2017
image doesn’t navigate to the
webpage
Testing Cycle First
Type Functional Reproducible Yes
Severity Major Open
Status/Resolution
Summary Selecting the text over the image doesn’t navigate to the webpage
Steps to Reproduce 1) Open the URL in browser.
2) Select any of the 3 images (GIFs) links
3) Scroll Down
4) Select the “Program images”
Actual Result Selecting the text over the image doesn’t navigate to the webpage

Expected Result Selecting the text or the image should navigate to the external website link.
OS Version Device Name Web Version

Windows 7 PC Desktop IE 10

Attachments

Comments

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 ABC Defect Report

04-05-2017
Def_06_ Phone number limit
Defect Id Date Reported
check is not placed inside the
phone number field
First
Testing Cycle
Type Functional
yes
Reproducible
Major
Severity
Status/ Open
Resolution
Summary Phone number limit check is not placed inside the phone number field
1) Open the URL in browser.
2) Select any of the 3 images
3) Select “Sign up” button
Steps to Reproduce 4) Select SMS button
5) Select the number field
6) Type in numbers greater than the number limit shown in the placeholder

Actual Result Field allows numbers greater than the placeholder limit to be entered.

Expected Result Field should not allow numbers more than the limit provided inside the placeholder.

OS Version Device Name Scenario ID Web App version

Windows 10/7 Desktop machine Chrome/Safari/Mozilla/Ed
Mac OS 10.11 iPhone 6/7 ge/IE 10
iOS 10.1/10.2
Galaxy S6/LG G4
Android 6.0.1/5.1

Attachments

Comments

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 ABC Defect Report

04-05-2017
Def_07_ Website still scrollable
Defect Id Date Reported
when Terms and Conditions is
loaded.
First
Testing Cycle
Type UI/UX
Reproducible yes
Severity Major
Status/ Open
Resolution
Summary Website still scrollable when Terms and Conditions is loaded.

1) Open the URL in browser.

2) Select any of the 3 images
Steps to Reproduce 3) Select “Sign up” button
4) Select SMS button
5) Select “Read Terms and Conditions”
Webpage still scrollable when Terms and Conditions is loaded and the close button
Actual Result
disappears inside the layout
Webpage should not be scrollable and should be static when “Terms and conditions”
Expected Result
popup is displayed.
OS Version Device Name Scenario ID Web App version
iOS 10.1/10.2 iPhone 6/7
Android 6.0.1/5.1 Galaxy S6/LG G4

Attachments

Comments

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 ABC Defect Report

Defect Id Date Reported 04-05-2017

Def_08_ GUI layout issue when
webpage is scrolled
Testing Cycle First
Type UI/UX
Reproducible yes
Severity Major
Status/Resolution Open
GUI layout issue when the user selects the image and webpage is scrolled
Summary
Steps to Reproduce 1) Open the URL in browser.
2) Select any of the 3 images
3) Scroll vertically
Actual Result Previous homepage view is visible when the user fully scrolls vertically

Expected Result Neither the Logo and hamburger icon should scroll nor the previous homepage should
be visible to the user upon scrolling
OS Version Device Name Status

iOS 10.1/10.2 iPhone 6/7 Open

Attachments

Comments

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 ABC Defect Report

Defect Id Def_09_ SMS/Email button Date Reported 04-05-2017

sometimes face GUI issue and are
not aligned properly
Testing Cycle First
Type UI/UX Reproducible Yes
Severity Major Open
Status/Resolution
Summary SMS/Email button sometimes face GUI issue and are not aligned properly
Steps to Reproduce 1) Open the URL in browser.
2) Select any of the 3 images
3) Select “Sign up” button
4) Select SMS button
Actual Result Input field alignment issue occurs when SMS/Email button is selected

Expected Result The buttons and input fields should be properly aligned when selected

OS Version Device Name Web Version

Windows 10 Chrome/Edge

Attachments

Comments

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 ABC Defect Report

Defect Id Def_10_ Vertical scrollbar visible Date Reported 04-05-2017

in IE10
Testing Cycle First
Type UI/UX Reproducible Yes
Severity Major Open
Status/Resolution
Summary Vertical scrollbar is visible in IE10
Steps to Reproduce 1) Open the URL in browser.
2) Scroll vertically (up and down)

Actual Result Vertical scrollbar is visible in IE10

Expected Result Vertical scrollbar should not be visible in the homepage

OS Version Device Name Web Version

Windows 7 PC Desktop IE 10
Attachments

Comments

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 ABC Defect Report

Defect Id Def_11_ “Image not displayed Date Reported 04-05-2017

Icons” shown where there
shouldn’t be anything visible
Testing Cycle First
Type UI/UX Yes
Reproducible
Severity Minor Open
Status/Resolution
Summary “Image not displayed Icons” shown where there shouldn’t be anything visible
Steps to Reproduce 1) Open the URL in browser.
2) Select any of the 3 images (GIFs) links
3) Scroll Down
Actual Result “Image not displayed Icons” shown where there shouldn’t be anything visible

Expected Result There should be nothing visible where those icons are located.
OS Version Device Name Web Version

Windows 7 PC Desktop IE 10
Attachments

Comments

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 ABC Defect Report

04-05-2017
Def_12_ Hamburger icon instead
Defect Id Date Reported
of X sign is shown when the
dashboard is open.
First
Testing Cycle
Type UI/UX
yes
Reproducible
Minor
Severity
Status/ Open
Resolution
Summary Hamburger icon instead of X sign is shown when the dashboard is open.

1) Open the URL in browser.

Steps to Reproduce
2) Tap on any of the 3 images below

Actual Result Instead of X sign to direct the user to close the drawer, hamburger sign is shown

Expected Result User should be shown X sign instead of the hamburger sign

OS Version Device Name Scenario ID Web App version

Windows 10/7 Desktop machine Chrome/Safari/Mozilla/Ed
Mac OS 10.11 iPhone 6/7 ge/IE 10
iOS 10.1/10.2
Galaxy S6/LG G4
Android 6.0.1/5.1

Attachments

Comments

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 ABC Defect Report

Defect Id Date Reported 04-05-2017

Def_13_ Text and image overlapping
issue
First
Testing Cycle
Type
Responsive Yes
Reproducible
Severity Minor
Status/Resolution Open
Summary Text and image overlapping issue in the homepage

Steps to Reproduce 1) Open the URL in browser.

Actual Result Text and image is overlapping on the homepage

Expected Result Text and image should not overlap.

OS Version Device Name Status

Android 6.0.1 Samsung Galaxy S6 Open

Attachments

Comments

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 ABC Defect Report

Glossary

Terms/Acronyms Definition
SQA Software Quality Assurance

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 ABC Defect Report

UAE OFFICE

Unit P12, Rimal, The Walk, JBR, Dubai, PO BOX 487177

`` Email: info@kualitatem.com

Phone: +971 55 1501422

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