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Ltd-Organization study
PES UNIVERSITY
(Established under Karnataka Act No 16 of 2013)
100ft Ring Road, Bengaluru-560 085, Karnataka, India
Internship on
Submitted by
P.NAREN DATH
01FB16MBM081
June – July 2017
CERTIFICATE
P.NAREN DATH
01FB16MBM081
In partial fulfilment for the completion of IV semester course work in the Program of Study BBA
under rules and regulations of PES University, Bangalore during the period June 2017- July 2017.It is
certified that all corrections/suggestions indicated for internal assessment have been incorporated in
the report. The internship has been approved as it satisfies the IVth semester academic requirements in
respect of project work.
Signature with date & Seal Signature with date & Seal Signature with date & seal
Internal Guide Chair person Dean of Faculty
DECLARATION
I, P.NAREN DATH hereby, declare that the internship entitled, Organizational study on
DCX CABLE ASSEMBLIES PVT. LTD. , is an original work done under the guidance
of Prof. Mrs. Shwetha SP, Assistant Professor, PES University Department of
Management studies BBA Department, and is being submitted in partial fulfilment of the
requirements for completion of VIth semester course work in the Program of Study BBA in
PES University.
PLACE:
DATE:
ACKNOWLEDGEMENT:
I would also like to thank external company guide Mr. MANJUNATH (HR MANAGER) to explore
the organization and help me gain knowledge to my satisfaction. I would like to thank the chairperson
of BBA Department Dr. JAYKUMAR V. Also, I would like to thank my internal guide Asst. Prof.
Shwetha for guiding me and throwing light on the areas to focus on throughout my internship journey.
Lastly, I would like to thank my parents P. Nagashayana and H.P.Roopa and my batch mates for
supporting and walking with me through my internship journey.
Table of Contents
Chapter VI CONCLUSION 46
INDUSTRY PROFILE
Aerospace Industry in India
Indian industry today is on the threshold of entering into a new era where it will assume greater
responsibility in making the nation self-reliant in Defence Production. The resurgence of India’s
manufacturing sector has been remarkable. Not only are the profits soaring, the sector is also making
its presence felt abroad as many Indian firms are becoming transnational companies.
The Indian manufacturing sector is internationally competitive with international quality standards,
efficiency and manufacturing facilities. India is fast developing into a manufacturing hub for world
corporations wanting to leverage the sector’s proven skills in product design, reconfiguration and
customization with creativity, assured quality and value addition.
India, also keen to strengthen its own aerospace industry and has asked major weapon exporting
countries to transfer technology to India.
The civil aviation sector in India is growing rapidly. It has recorded annual growth of over 41% in
passenger traffic during in the last two years. In fact, it has contributed significantly to the growth of
international civil aviation sector. The rapid growth of civil aviation has put extreme pressure on the
existing civil aviation infrastructure. As a result, the thrust is now on modernization of airports,
communications, navigation and surveillance systems for air traffic management, radars and facilities
for Maintenance Repair and Overhaul of aircraft and sub systems.
There are thus enormous potential and huge opportunities for collaboration and creation of joint
ventures in the aerospace sector in India for establishing Maintenance Repair Overhaul (MRO)
facilities for civil and military aircraft, overhaul and maintenance of aero engines and production of
avionics, components and accessories both in the civil and military aviation sectors. Major global
aviation industry are already eyeing the local market in India and scouting for outsourcing aerospace
and defence products as India is fast emerging as a centre for engineering and design services.
The Indian aerospace industry is worth US$6.2 billion (398529800000.00 Indian Rupee) and
witnessed a strong growth since 2010. The market is expected to witness a healthy rate till 2020 driven
by exports of aerospace components.
CHAPTER I:
INTRODUCTION
VISION
MISSION
Interconnecting the A e r o s p a c e & Defence Industry
Granted industrial license by DIPP (department of industrial policy & promotion, government
of India).
100 % EOU (EXPORT ORIENTED UNIT) & DTA (DOMESTIC TARIFF AREA) facilities.
Advanced ERP system (ORACLE-JD EDWARDS) implemented for all production activities.
To accomplish the mission, they have worked towards it through the following way
CUSTOM CONNECTORS
PCB ASSEMBLIES
SYSTEM INTEGRATION
CABLE ASSEMBLIES
Dept of BBA June-July 2017 Page 10
DCX Cable Assemblies Pvt. Ltd-Organization study
WIRING HARNESS
LOOMING
CONDUIT ASSEMBLIES
WIRED ENCLOSURES
NAFI BACKPLANE ASSEMBLIES
DIAGNOSTIC TEST SETS
MRO
1.4 LOCATION:
DCX CABLE ASSEMBLIES PVT.LTD.
#80, Mascot 90, EPIP Industrial Area,
Whitefield Road, Bangalore – 560 066, Karnataka, India,
Tel: +91-80-49119500
WWW.DCXINDIA.COM
ISO‐9001‐2008 / AS 9100 registered
1.4 CERTIFICATION:
1. AS9100 REV C
2. ISO9001:2008
3. CERTIFIED IPC TRAINER (CIT) FOR IPC-620B/WHMA
4. ENTIRE PRODUCTION STAFF ARE IPC-620B/WHMA CERTIFIED
5. J-STD CERTIFICATION FOR SOLDERING
1.5 INFRASTRUCTURE
Warehouse and Logistics
Every company has a warehouse and logistics. DCX also has a particular warehouse and logistics
Room. All sorts of raw materials for manufacturing cables are stored and received in this section. The
finished products and exportable products are stored here. All sorts of deliverable Products are also
stored in this section.
Supply Chain
Head of supply chain maintains all the working process of the DCX. The development of a
Company depends on supply chain planning. The head plans the yearly target and at the end of
The year he or she takes the decision how the company will run and how the company will get profit.
All the members of this company always follow the company rules and regulation which is provided
by the head of supply chain.
UNIT
CHAPTER II:
STRUCTURE of the ORGANISATION
MANAGING DIRECTOR
Sr. DGM
PRODUCTION QUALITY OPERATIONS MAINTENANCE
PRODUCTION PROCESS
TEAM QUALITY ENGINEERING ENGINEER
TEAM
Finance Manager
Like any organisation, finance is a major department which is set up way before the actual
organisation is been set up due to its functions which are as follows:
Raising capitals / funds.
Allocation of funds
Planning
Raw materials
Equipment
Sales
Miscellaneous
Cash flow
Investment
Marketing Manager
Marketing manager is charge of the marketing department of the organization. The marketing
department aims to increase the turnover of the organization, market share, and profitability of the
organization. The marketing manager should be tactful. He should know marketing concepts product
mix, promotion mix, price mix, distribution mix etc. He should be known the strength and weakness of
the firm’s products. He is also able to design and implement market strategies to enhance turn over and
capture new markets. He is the person who brings customers to the organization.
Production Manager
He is responsible for the production of goods services in the organization. He looks after the
purchasing function and manages the production design and process. He is called in different names
such as production engineer, plant engineer, operation engineer etc. They are responsible for plant
layout, inventory management, and production control and process quality control.
BUY: This aspect involves three parts starting from buying of raw material, machinery and
equipments and finally buying of stationeries and other miscellaneous items required by the
organisation. Sourcing deals with getting information about material from different sources and then
selecting the best material which suits over budget and buyer’s specification.
Raw material sourcing means souring the right kind of materials which fulfils the buyer’s
specifications.
Raw material sourcing department is quite important. Selecting the right quality of materials as per the
buyer’s specification otherwise it may lead to cancellation or rejection of the whole order given by the
buyer. The material sourcing department gets the raw sample from the suppliers. These samples are
tested before sending to buyer for approval. After the buyer approves the sample, the raw materials are
ordered for bulk production.
MPO (Material Purchase Order) also tells about the type/quality of materials whether it is tested and
date of manufacturing and date of expiry etc.
STORE: Storing is another important aspect. It could be the raw materials, the machinery or even the
finished products. If not taken care of, it could lead to major losses to the organisation.
INVENTORY: The items kept in the inventory should be optimum and planned well. If it isn’t then it
could lead to wastage or unnecessary costs to the organisation. They need to be arranged and taken
care of in such a manner that the cycle of production should not stop.
Marketing Manager
Marketing here, involves marketing of manufactured goods, promoting their servicing capabilities.
There are some ways to attract customers like direct selling, dealer network, key customers.
Approach to customer:
Based on Price
Based on catalogue
CHAPTER 3:
FUNCTIONAL DEPARTMENTS
The Company’s production department handles the production of cables/harness assembling. The main
raw materials for product are wires, connectors, bride, sieves, etc’ and other related components like
hazardous chemicals are used for the production. The plant is set up in process layout. The raw
materials go through the various processes for development of final product. There are 10 machines in
production plant, each costing lacks of rupees.
Depending upon the type of products, the production processes are divided.
INSPECTION & TEST EQUIPMENTS
CABLE TESTER – CABLE TEST (1NO), CIRRUS TESTERS (2NO)
NETWORK ANALYZER
CRIMP PULL TESTER
MICROSCOPE
LEAK TEST EQUIPMENT
HIGH VOLTAGE TESTER
MICRO – OHM METER
PRODUCTION MACHINE & EQUIPMENTS
LASER WIRE MARKER
AUTOMATIC WIRE CUTTING & STRIPPING MACHINE
BRAIDING MACHINE
COAXIAL STRIPPING MACHINE
THERMAL & IDEAL STRIPPERS
CRIMP TOOLS (ALL STANDARD TOOLS)
TORQUE TIGHTENING TOOL
TORQUE SCREW DRIVER
TINNEL WELDING MACHINE
TMS PRINTER
VACCUM PUMP & DESICCATOR
HOT MELT POTTING MACHINE
OVEN
SOLDERING STATIONS
HOT AIR GUN
PRODUCTION PROCESS:
From engineering department a work order is issued which includes
BOM (Bill of Materials)
Drawings (if any specific provided by customers)
Work Instruction
Wiring list
Assembling Procedure
Process Standard (ISO Certified standards)
Directly production work doesn’t begin because when Purchase order is released depending on the
number of units to be assembled will be checked. If it in a large number then engineering team will do
a sample pieces and record the steps involved and note down the steps for further production process.
When work order is passed to production by engineering dept. a material request form is sent to stores
to get raw materials for that particular product.
Store dept. record PO number and they process this request and raw materials are transferred to
production wing. Here when raw materials are received they First article Inspection is done, where
they check part number of the materials with PO.
Then Kit inspection is done to check whether any damage material is provided by stores.
After all this procedure a process control record is issued to concerned operators, where day to day
steps are recorded and signed by quality dept. also.
DCX does pro-active approach to managing people in the organization. It constitutes a series of
integrated decisions that helps to consolidate the employment relationship and believes that their
quality contributes to the efficiency of the organization and helps the employees to achieve their
objectives. In the case of production unit, department heads manages all personal staff and creates a
good relationship with office staff and workers. He undertakes their wants. He will motivate entire unit
as a whole. Each unit works as an independent unit with its own modes of training, induction,
performance, appraisal etc. All the functions are done in consultation with the production manager
and the Sr. General Manager. HR Manager maintains the warmth employee relationship and training
are provided in consultations with production manager, marketing manager and the Sr. General
Manager. Employees are given unlimited medical help. All the bills related to medical helps are given
by the company.
Pha Time
Activities
se frame
Role Identification, Job Description, CV Sourcing & Initial HR 15
I
short-listing days
Organizing the Written Tests 5 days
Organizing the First Technical Interviews 5 days
II
Organizing the Final Interviews 4 days
Sessions to take the final decisions 3 days
III Preparing the Salary Proposal, Negotiate with the selected
6 days
candidates & offer closure
ATTENDANCE PROCESS
Identify Vacancy
Short-listing
References
Arrange Interviews
Decision Making
Appointment Action
This document clarifies the process of sending the Monthly Attendance for processing the Payroll.
Casual Leave 8
Special Leave 6
Visitor ID Cards:
These are issued to an employee who had joined recently to the company or an implant trainee who
would stay in the organisation for a short period of time. Once the permanent card is issued or the
trainee’s training is completed, it is taken back to maintenance safety.
Permanent ID Cards:
They are issued and valid till he leaves the organization. They are magnetized cards having the staff
number on them and a bar code number. They signify two most important things.
MANPOWER DISTRIBUTION
Department Strength
Engineering 5
QMS 2
Quality 8
SCM 3
Logistics 2
Stores 5
Administration 5
Marketing 4
IT support 3
Maintenance 2
Security 3
TOTAL 135
3. Marketing Control
Various tools used for marketing control are cost control and a market share analysis. Cost control is
one task for monitoring the cost of marketing and it is compared with planned cost standard, so as to
identify deviations and take corrective action. Market share analysis is also used for marketing control.
Objectives of Marketing:
The basic objectives of marketing are to satisfy customer wants. The important objectives of marketing
are briefly explained below:
A. Customer Satisfaction through Quality Products
Marketing activities aims at achieving customer satisfaction by offering quality products. It is also help
by building good reputation and company profile grows which will invite new customers.
B. After Sales Service
This another objective of marketing company provides after sales services to its customers. The
service of the company does not end with process of distribution the company has been waited until
good result comes by giving their products to customers and they always rendered their services at the
time needed by the customers. The marketing and sales department keeps their eyes and ears to open to
know changes in the market. The complaint and suggestions if any are well accepted by the company
from their customers. There is any complaint about the sold product the company will track the default
and make sure it is corrected.
C. Method Of After Sales Service:
For providing after sales service company may use the following methods:
Sending special staff to the customers for inspection.
Arranging for replacement in case of major defaults.
Appointing service specialists if any minor.
D. Maintaining Price Leadership:
Company’s important objective is to maintain price leadership. Company is always trying to become a
price leader. It does not like become a price follower. It is discussed by all managers and quoted.
E. Other Objectives:
Increasing firms sales.
To guarantee firms survival.
To fortify better resource utilization.
To meet customer needs.
Finance is a field that deals with the study of investments. It includes the dynamics of assets and
liabilities over time under conditions of different degrees of uncertainty and risk.
Throughout the world when an organisation requires some cash on credit basis, bank comes to its
rescue.
All the financial activities of DCX have managed on a single bank account number by the
administration. This account number has two current accounts, i.e. one for all receipts and the other for
all the payments. If any unit requires some amount for its activities it needs to request for a fund
transfer to its local accounts and only then pursue its activities. Though there is a certain amount of
fund allocated to each unit for their regular activities, they make their transactions from what they have
earned.
The interest also to be paid to bank is minimum i.e. 0.01% rather than the regular interest paid for
credit cash. If loan is taken from the bank, it returns the loan within 60 days of time which helps them
to have interest free loans. Working capital is given by the corporate to its units.
When we look at the budget and turnover of DCX it is completely organized. The budget fixed by the
unit needs to be accepted by the admin and the turnover needs to be in contact with the admin
turnover. Budget can be sub-divided into three: Functional budget which is at the departmental level,
Master budget which is at the unit level and finally the actual budget which is at the corporate level.
Financial decisions like investments, accounting policy, etc. is centralised but the regular activities like
salaries, appraisals, bonus, etc. are decentralized.
Accounts Department:
An account (in book-keeping) refers to assets, liabilities, income, expenses, and equity, as represented
by individual ledger pages, to which changes in value are chronologically recorded with debit and
credit entries. These entries, referred to as postings, become part of a book of final entry or ledger.
Examples of common financial accounts are sales, accounts receivable, mortgages, loans, PP&E,
common stock, sales, services, wages, and payroll.
DCX is a job order company and thus has process layouts where the products are not homogeneous in
nature, there is no mass scale production and no uniformity; but still cost auditing is done by the
internals and externals of the company. There are three cost auditors whose value deduced is taken
average of and then considered. In DCX each material used in the production of a product’s cost is
deduced, this helps in finding out the hidden costs as well. Material loss is maximal in the harness
products.
When it comes to valuing of indirect tax there is only one method which needs to be followed
according the government, whereas when it comes to evaluation of the inventory cost there are many
methods which can be used under the company’s act. The chosen method needs to be continued over
the years consistently.
COMPANY SHARES:
DCX issues Equity shares only. DCX equity shares are listed on Bombay Stock Exchange and
National Stock Exchange of India. None of the government agencies hold the shares of DCX since it is
a Private Limited company. It issues only equity shares as there is no fixed dividend to be given to its
shareholders which implies no fixed liabilities.
Dept of BBA June-July 2017 Page 35
DCX Cable Assemblies Pvt. Ltd-Organization study
They do not issue any debentures and no loan is taken from the outside market.
Its equity dividend being highest was 200% of the actual value. As we can see that public has taken the
maximum amount of shares, it needs to execute the orders even at a minimal profit rates.
COSTING
The most important function of the engineering department is to calculate the total cost of
Harness. It is the job of the engineer to estimate the initial cost correctly and also negotiate the cost of
production with the buyer before he sends his Purchase Order. The costing should be such that it
Suits the buyer and also the export house. At the pre-production stage initial costing is done so as
To get an idea of the cost likely to be incurred. This cost includes raw material cost; manufacturing
cost, overhead expenses and the margin of the company. After the buyer has placed his order and
production sample is approved then the final costing is done. The final costing uses all kinds of
charges apply on manufacturing that product.
A cost sheet includes:
Buyer’s name
Style
Product
Quantity
Budget
Product description
Total cost of a product includes:
Freight
Wastage
Average consumption
Total raw materials consumption
Accessories cost includes:
Main label
Sticker
Price ticket
Tags
Printing
Tapes
Total cost of a product:
Product cost
Accessories cost
CM (cost of manufacturing)
Finishing
Packaging
Cost of company:
Margin
Overheads
Tax
Shipping cost
Here no compromise with the raw materials since it is the back bone for finished goods
The purchase manager concerns with the factory managers regarding the technical specifications,
manufacturer, quality standards, cost of materials, availability, time delay etc. In case of engineering
goods, testing equipments, speciality chemicals, instruments etc the purchase manager seeks help
from the engineers and the other technical persons working with the research and development.
Purchase manager also works in coordination with the chief accountant, to know the position and
about the credit position with the suppliers.
.
Role of SCM:
Raw materials purchase.
Purchase of consumables and stores.
Negotiation of prices of raw materials with the supplier.
Purchase.
Store.
Purchase
The production department, usually engineering dept. informs the purchase department about the
requirements of materials. The information is passed through the purchase intent issued to the purchase
manager. In case of regular product like stationary and small purchase, the store in charge issues the
purchase intend giving a copy to the SC(Supply Chain) manager item specification, required quantity,
name of the manufacture, approximate costs etc. are mentioned in the purchase intend. The purchase
department then enquires with the suppliers and invites quotation. From the received quotation
mentioning the offered price, mode of payment, discount if any, time need for dispatches etc., purchase
department chooses the most appropriate by considering all the criteria.
3.7 STORE
Store is very important to arrange different items of materials in a systematic manner. Store records
information relating to receipts and issue of materials and products. Proper storage is essential for
material cost control. Store is headed by the store in charge who report to the operations manager and
to purchase manager. Each project has its own rack. Material purchasing is done as a centralized
activity and then it is supplied to stores at production centres.
Store is divided into three:
Raw material stores.
Stores maintain proper records of their incoming raw materials. For every material an identification tag
is attached. On the identification tag following details are mentioned
In stores raw materials are tested through instruments and by naked eyes. Stores dept. is responsible to
supply to production and packing of finished goods. At Stores there are raw materials which are
maintained under room temperature and some in cold storage. Shelf materials are weekly checked for
their expiry and scraping of waste is also done by stores department. For any materials required for
assembling proper documentation is recorded and no access for other staff members till the stores.
Raw materials and finished goods are protected well at stores.
When a machine breaks down suddenly during the time of running operation, then a team of
maintenance section maintains this type of break down problem, it is called breakdown maintenance.
This type of break down can occur at any time in any machine.
Preventive Maintenance
Preventive maintenance is done to keep the machines in their ideal position. On the basis of the
breakdown history of the last six months, maintenance section creates a check list on some topic which
is also collected from break down history.
Then the maintenance section makes a schedule in the beginning of the month to maintain or calibrate
machines and this schedule is also sent to the planning department and to the user section of machines.
This preventive maintenance is done in following categories.
Weekly,
Monthly,
Quarterly,
Half yearly and
Yearly.
Conditional Maintenance
Conditional maintenance is done on the basis of duration which is given by equipment manufacturer.
The time of this maintenance is given in Enterprise Resource Planning (ERP) software, which is called
System Applications and Products in Data Processing (SAP). But it is rarely used.
Apart from having quality system and the best practices, ‘machine maintenance’ is also a very
important area to get ‘quality’ products. Unacceptable quality of products often results from ill
maintained machine. Breakdown and preventive maintenance is primarily aimed toward reduced
downtime and increase life respectively proper machine maintenance is also necessary to avoid
causalities at the floor.
The function of PREVENTIVE MAINTENANCE includes:
Care of the fitting
Adjusting settings
Oil changing
Out ward/inward reports
Machine configuration charts
Input and output voltage
Temperature
Electricity Supply
Process input:
Process Output:
Spare list
Working condition of tools and equipments
Preventive Maintenance Reports.
Finishing
After assembly, the cables/harness now come for finishing- a key stage of cable manufacturing
process. Finishing is done to prepare the final garment according to the quality standards of the buyer
before packing it for shipment. Products which are finished products first undergo quality assurance
and with COC (Certificate of Confirmance) only product moves to packing.
Packaging
Packing is the last stage where the finished harness are packed, organized, geared up for
The shipment to the buyer, the entire process from the way a cable will be rolled to the
Final labelling is dictated by the buyer’s specifications. Buyers demand this so to achieve consistency
in the packages, and also to provide a visual value to the harness. These instructions are standardized
for a particular type of cables and sent to the customer in form of a packing manual. The
Customer forwards it to the packing in-charge along with a COC (Certificate of Confirmance)
provided by the quality department.
CHAPTER 4:
SWOT ANALYSIS
SWOT ANALYSIS
Strength:
1) The company has a good brand image among the customers.
2) Products accepted all over the world for its quality.
3) Major contribution Aerospace and Defence industry.
4) Global presence with customers and headquarters in Los Angeles.
5) The company has the direct marketing network with well established distribution system
6) Dedicated marketing force with effective promotion strategy and exhibition participation.
7) The company has fully computerized departments and production units
8) Committed work force guided by technically skilled superiors, maintaining warmness in
relation helps in delivering a combined effect.
9) High quality measures adopted, backed by a strong quality control and R & D team.
Weakness:
1. Number of working days since 5 days a week and working hours is also less.
2. Limited branches because manufacturing product is sold only to Defence and Government
sector.
3. Advertisements is backdrop because products designed are confidential
4. Strength of staff is compared to other organizations is less.
5. Location and accessibility because it situated in industrial town and it is very far from the city. It
is difficult to travel everyday for the staff those who travel from city side.
Opportunities:
1. Cable industry is in growth stage so cable industry has a greater opportunity to grow.
2. Immense opportunities as infrastructure development in India are growing at a faster pace.
3. Lots of opportunities in India than export.
4. Collaboration with Indian Air force and Defence.
5. Fully equipped to cater Aerospace, Defence, Marine and Extended Industrial Applications
6. Participation in Indian Army and Air Force Indigenization Programs
Threats:
1. Sudden fluctuations in crude price, causing fluctuations in raw material price makes difficult in
pricing strategy.
2. Industry is one among those with greater competition.
3. In the changing world of technology, sometimes a better substitute over cables may emerge.
4. All the competitors (HONEYWELL, HAL, BHEL etc.) are changing their strategies and
formulating new ones to capture new markets.
5. Government Policies may harm for example GST (Goods and Service Tax).
CHAPTER V:
FINDINGS AND SUGGESTIONS
Suggestions
CHAPTER VI:
CONCLUSION
CONCLUSION
The study conducted at DCX Cable Assemblies PVT. LTD. which is the pioneer and market leader in
the cable manufacturing and harness product which helped in getting a wider outlook about the
business environment and managing an organization. It was a general study regarding all functions and
aspects of DCX. The company has five major functional departments through which it was operating.
It is found that company has a good working environment and cordial relationship is maintained
between all departments for the smooth functioning and achievement of the organization goal of
maintain the company’s brand image among the customers. SWOT analysis is also done to analyze the
Strength, Weakness, Opportunities and Threats of the organization.
DCX is made of most advance technology and up to date knowledge. Fully automated production has
been put to use long made microprocessor controlled machinery is used to for production. DCX
received the ISO mark for quality and ISO 9001 certification for quality by DQX, and AS9100C
certification. All the products are of International standard. At present company is able to later about
10% of the market requirements. In order to later the complete needs the company is planning to
increase the production level to maximum extent possible. The company is planning to increase the
present product level in local. The research and development team of DCX is engrossed in developing
new product for the international markets. This has helped them to gain valuable insight that prompt
the group to search alternative ways for manufacturing better products in a cost effective manner.
CHAPTER VII:
BIBILIOGRAPHY
BIBILIOGRAPHY
Books Referred:
Dr. Anjali Ghanekar, ORGANIZATIONAL BEHAVIOUR, 15th Edition, Everest Publications
Prof. A. P. Rao, Fundamentals of Financial Management, 14th Editions, Everest Publications
Dipak Kumar Bhattacharya, Production and Operation Management, Universities Press
Websites Referred:
www.dcxindia.com
www.google.com
Journals:
DCX Cable Assemblies PVT. LTD. Company Brochure and presentation