Claims Management - Delay analysis

Online Workshop

Week No. 1: concept of claims

Presented by :
Hany Ismail, MSc, PMP

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Claims Management - Delay analysis

Workshop Concept

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 Claims Management - Delay analysis
Online Workshop

• Course Duration.
• Course PDU’s.
• Course weekly Schedule.

Wednesday
Thursday Friday Saturday
Study Study Study Sunday Monday Tuesday
Lecture - Lecture - Lecture -
New Lecture
prepare prepare prepare Discussion Discussion Discussion
by Instructor
assignment assignment assignment

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 Claims Management - Delay analysis
Online Workshop

• Course Outlines
 Understand the concept of claims – Week 1
 Find the events – Week 2
 Collect supporting documents – Week 3
 Analyse the delays – Week 4
 Build your case – Week 5
 Get ready to defend your case – Week 6

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 Claims Management - Delay analysis

Agenda
• Introduction
• What are Claims in construction industry ?
• Why Claims in construction industry ?
• Type of Claims ?
• EOT Claims Importance
• How often EOT claims happen in construction projects ?
• Making Claims responsibility ?
• Claim building , Requirements, Steps.
• Planning Engineers Common Mistakes during developing EOT
• Course Important Links
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Claims Management - Delay analysis

Introduction

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Introduction

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Claims Management - Delay analysis

What are claims in

construction industry?

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 What are claims in construction
industry?

In construction , the term claim is used as

an application or request for entitlement
under the contract terms and conditions

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 Claims Management - Delay analysis

Why Claims in construction

industry ?

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 Why Claims in construction industry ?

Claims are mainly a way to save your rights and entitlements from different
perspectives according to your role (Contractor – Consultant – Client).

During our course we will take Contractor Side.

Contactor : Save all of your rights (Time, Money, Entitlements,... ) by Claims

Consultant : Save your owner rights by clearly reviewing requested Claims

Owner : Save your company rights

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Claims Management - Delay analysis

Types of Claims?

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 Type of Claims?

As illustrated in the following these are some types of claims , Not the only
types but the most important and common types of claims

Contractual
Claims

Pricing &
Measuring
Delay
Claims Claims
Type of
Claims

Constructive Changed
changes by Site
Owner Conditions
Claims Claims

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 Delay Causes

Caused by Caused by Contractor Not Caused by a party

Owner/consultant

• Consultant slow actions to submittals. • Delay due to construction fault (wrong • Act of god
execution/rework)

• Failure to provide site access. • Lake of resources. • Strikes

• Insufficient plan & specification. • Delay in Procurement. • Weather

• Changes in project scope of work. • Low performance. • Natural disasters

• Lack of payments to the contractor. • Lack of payments to • Political Issues

subcontractors/suppliers.

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Claims Management - Delay analysis

EOT Claims Importance

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 EOT Claims Importance

EOT Claims are the most complicated claims and they are
subject to huge argument between the claim parties.
Furthermore, although the extension of time claim would
increase the project duration by a certain number of days,
but once it is approved, another claim of cost will be raised
based on the EOT to recovery of delay (or prolongation)
costs incurred due to the delays
Always remember Time = Money

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 Claims Management - Delay analysis

How often EOT claims happen

in construction projects

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 How often EOT claims happen in
construction projects

Short answer is very often. The long answer is, during my 14 years of
experience in construction projects I never seen a project started and
completed without a single EOT claim. Although, EOT is almost in every
construction project, but still many contractors, subcontractors, and suppliers
could not develop a defendable EOT and claim their rights for additional time
and cost. I hope that you will be the one who can assist you organization next
time they face such a problem and after study of this course, you will be able
to develop your EOT.

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 Claims Management - Delay analysis

Making Claims responsibility ?

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 Making Claims responsibility ?

Planning Engineer is responsible for making EOT Claims as

s/he has good understanding and access of the following :
Project Contract
Special Conditions

Project Contract Project Time Baseline

General Conditions

Communication Project updates and

channels Project documents progress
BOQ – Drawings –
Specifications

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 Claims Management - Delay analysis

Claim Building Requirements

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 Claim Building Requirements

If you want to create an EOT Claim , you have to be your

company Lawyer by maintaining a detailed records and
documents for every events during your projects. This is in
additional to the following :
1- Read Project special condition of contract (Read slowly and with
complete focus).
2- Read Project contract general condition of contract .
3- Read Project bill of quantities.
4- Read Project documents “ BOQ – Drawings – Specifications”

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Claims Management - Delay analysis

Claim Steps

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 Claim Steps

•In the following weeks we will study 5 main lessons that contains the main 5
steps you need to develop to create EOT. In this topic we will briefly discuss
these 5 steps.
Step 1 : Find the events

Step 2 : Collect supporting documents

Step 3 : Analyze the delays

Step 4 : Build your case

Step 5 : Get ready to defend your case

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 Claims Management - Delay analysis

Planning Engineers Common

Mistakes during developing EOT

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 Planning Engineers Common Mistakes
during developing EOT

The Common mistakes that Planning Engineers do while developing EOT:

1- I can do the EOT alone without anyone else help or inputs.

2- The project team should give me clear, neat, supportive, ….etc information.

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Claims Management - Delay analysis

Course Important Links

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 Claims Management - Delay analysis
Important Links

•Course Link : http://www.planningengineer.net/courses/claims-management-and-

delays-analysis-online-workshop/
•Discussion Blog Link :
•Instructor Mail : info@planningengineer.net

•Don’t forget our weekly schedule as following

Wednesday
Thursday Friday Saturday
Study Study Study Sunday Monday Tuesday
Lecture - Lecture - Lecture -
New Lecture
prepare prepare prepare Discussion Discussion Discussion
by Instructor
assignment assignment assignment

Workshop Link
 Thank You …  

We hope you enjoy our lecture today

Hope to receive your feedback and recommendations

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