Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Submitted to:
Sir Fahad Zuberi
BBA 8-D
Group Members:
Mohsin Ali-(1311269)
Ishaq Nausherwani-(1411230)
Saad Hussain-(1411322)
Faleh Ahmed-(1311218)
This document is strictly confidential & belongs to
Team KITABIST
Contents
............................................................................................................................................. 3
STATEMENT OF CONFIDENTIALITY .................................................................................. 3
1. Executive Summary ............................................................................................................. 5
2. Company Description: .......................................................................................................... 6
Name of Company: .............................................................................................................. 6
Office Address: ................................................................................................................... 6
Description: ........................................................................................................................ 6
Mission:.............................................................................................................................. 7
Company Tagline:................................................................................................................ 7
Our Motto: .......................................................................................................................... 7
Organizational Structure ....................................................................................................... 7
Shareholder Names, Percentage Shareholding & Cash Investment: ............................................ 7
Services: ............................................................................................................................. 8
Long Term Aim of the Business: ........................................................................................... 9
Objectives: .......................................................................................................................... 9
SWOT Analysis ................................................................................................................... 9
3. Market Analysis with Research & Development: ....................................................................10
Target Market: ....................................................................................................................11
Market Trends: ...................................................................................................................12
Competitive Advantage: ......................................................................................................12
4. Marketing and Communications Strategy ...............................................................................13
Marketing Strategy..............................................................................................................13
Marketing Mediums: ...........................................................................................................13
Marketing Strategies and Cost Strategies ...............................................................................14
Implementation Plan ...........................................................................................................14
BTL: .................................................................................................................................15
5. ORGANIZATIONAL PLAN: ..............................................................................................15
Partners information ............................................................................................................16
Organizational Structure ......................................................................................................16
Cheque signing authority .....................................................................................................17
Staffing..............................................................................................................................17
Salaries ..............................................................................................................................17
Service Plan: ......................................................................................................................17
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This document is strictly confidential & belongs to
Team KITABIST
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STATEMENT OF CONFIDENTIALITY
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Team KITABIST
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Team KITABIST
1. Executive Summary
The idea of KITABIST is based on the current market situation of book selling industry.
Current market trend indicates that reading books online is increasing in Pakistan. KITABIST
have tried to use this trend as an opportunity of creating new business by turning online
readership into physical reading habit. Idea behind creating this opportunity into business is
that people these days read books online by paying subscription fee to the online book
websites. So, we did our research and come to know that people still like to read books
physically but have issues finding books and paying high price for them. KITABIST would
be a platform to cater this issue through providing our customers with physical books which
they want at their door step ordering us at our website.
Our mission is to bring book readers back to the habit of reading books physically on cheaper
prices and without getting into trouble of going out of house in search of books and
delivering them at their door step. For succeeding in our mission we have chosen our target
market as SEC A, SEC B and SEC C of age belonging to 16 years – 50 years. Our Direct
Competitor is "The Readers Club" who only rents new and expensive books. Our indirect
competitor is "The Novel Idea" by "Junaid Akram" as it is the only swapping library where
readers don't have to pay for book but rather have to swap a book for a book. Therefore,
KITABIST is tapping into a market with a lot of potential customers.
Mohsin Ali is the CEO, pursuing majors in Marketing and has experience of working
in well reputed organizations in Brand Management and Corporate Communications
department
Murad Ali is the Inventory & Marketing Manager, pursuing majors in Marketing and
has handled several projects professionally at different levels of academics and
corporate
Faleh Ahmed is our Logistics Manager, pursuing majors in SCM and has been
working as a distributor side by side with his education
Saad Hussain is the Finance Manager, pursuing majors in Marketing and having
expertise in Finance courses.
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Ishaq Nausherwani is the IT Manager of our business who has good grip over IT
related tasks and is good with website handling
Financial projections of KITABIST for the first five years of the business are:
Year 1 Year 2 Year 3 Year 4 Year 5
(Rs.) (Rs.) (Rs.) (Rs.) (Rs.)
Sales in
1,545,600 1,870,176 2,262,912 2,738,125 3,313,131
Rupees
Cost of Goods
100,800 310,080 341,088 375,197 412,716
Sold
4,015 5,186 217,326 446,026 706,339
Profit
For increasing our promoting our business we will be using different marketing tools such as
Branded SMS, Online Social Media Marketing, BTL activities in different educational
institutions and will contact different bloggers who will tell our target audience about our
services and our business. In future we will also contact different book stores to bring their
business on board and collaborate with us in our expansion. As, we are going to have just one
office in the beginning but as we will grow we will have our offices at different locations
which will be established according to districts i.e. North, South, East, West and Central.
2. Company Description:
Name of Company:
KITABIST
Office Address:
Flat # C-12, Farah Center, Block 13-C, Gulshan-e-Iqbal, Karachi
Description:
The company will be benefitting customers who love reading books physically rather online
and they are tired of searching books in market at expensive rates. Customers will be able to
order books through our website and we will be delivering those ordered books at their
homes at cheaper prices. Customers will be able to buy and rent books.
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Mission:
"We provide our customers with convenience of reading at their doorstep"
KITABIST's mission is to revive people's habit of reading books physically and have a
tension free life by avoiding the hecticness of searching books in book stores and buying
them expensively. Our service will be convenient, valued and one step solution for our
customers
Company Tagline:
"Spend Less, Read More"
Our Motto:
"Easy, Inexpensive, Quick"
Our motto is based on the type of our service that we are providing to our customers.
Organizational Structure:
CEO
Mohsin Ali
After startup, the business management team will solely depend on the Start-up Owners. It
would be last step of these owners to create a new designation above them.
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Team KITABIST
Mohsin Ali is the CEO, pursuing majors in Marketing and has experience of working
in well reputed organizations in Brand Management and Corporate Communications
department
Murad Ali is the Inventory & Marketing Manager, pursuing majors in Marketing and
has handled several projects professionally at different levels of academics and
corporate
Faleh Ahmed is our Logistics Manager, pursuing majors in SCM and has been
working as a distributor side by side with his education
Saad Hussain is the Finance Manager, pursuing majors in Marketing and having
expertise in Finance courses.
Ishaq Nausherwani is the IT Manager of our business who has good grip over IT
related tasks and is good with website handling
Services:
The idea of KITABIST is based on the current market situation of book selling industry.
Current market trend indicates that reading books online is increasing in Pakistan. KITABIST
have tried to use this trend as an opportunity of creating new business by turning online
readership into physical reading habit. Idea behind creating this opportunity into business is
that people these days read books online by paying subscription fee to the online book
websites. So, we did our research and come to know that people still like to read books
physically but have issues finding books and paying high price for them. KITABIST would
be a platform to cater this issue through providing our customers with physical books which
they want at their door step ordering us at our website.
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This document is strictly confidential & belongs to
Team KITABIST
We here at KITABIST are providing our customers with a website where they would just
have to type the name of their desired book/books or they can scroll down the page to
discover new books as per their interest. They will place there chosen books into the buying
cart, after ordering our customers will need to select that whether they are taking books on
rent or buying them. Later after ordering, these books will be delivered to them at their door
step.
Our aim is to provide our customer with convenience keeping in our mind their passion and
love for reading. Customers will definitely like the idea that how books that were too
expensive before are now under their range. It's like providing them with an experience that
library is coming to them.
Objectives:
Initially, we will have our business limited to just one physical office where books will be
stored. Books will have different genres which will include history, sci-fi, romantic, horror,
fiction, non-fiction and novels. These books will be sold or given on rent. In future, we will
also be expanding our business by bringing different book stores to our platform which will
not be branded but will be selling such genres books at cheaper prices. These book stores will
be placed orders through us and will be used to fulfil customers demand.
SWOT Analysis
Strengths Weaknesses
Very less competition. Books can be 2nd hand/poor
Convenient for customer condition
Low End Vendors No physical library
Low Cost of books, higher profits Less number of deliverymen
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Opportunities Threats
Ability to gain potential Customer can default payments
customers Natural Calamity (fire etc)
Huge target market Vendor may refuse to sell books
Package for all type of SECs Copyright issues may occur
Bigger window for growth Website may crash
%12 Physically
Online
%27
%61 Both
As most of the people were likely to pay between 500-1500 PKR for new books.
Therefore we kept the prices even lower than this range and the exact pricing we
will offer in the stall.
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%6 0-500 PKR
%25 %34 500-1500 PKR
1500-3000 PKR
Majority of the people would like to get a discount on another purchase of a book.
Therefore to increase our sales we will offer discount on purchasing more than
book at a time to our customers.
Yes
%25
No
%57 May be
%18
Choosing a book?
%7 Trending books
%22 Friends/Peers
%44
Finding Yourself
%27 Whatever you feel like
Target Market:
Target market of KITABIST is men, women and youth from 16 to 50 years of age belonging
to all the Social Economic Class (SEC) A, B and C. People in general spend less on
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Geographic Location
Country Pakistan
City Karachi
Density Urban
Market Trends:
It’s easy to find and read books online but there are some complications which we came to
know after conducting our research;
Due to the mentioned complications now reading physical books have found its pace again
but its finding would require enough time. Therefore for saving time, customers subscribe
online book stores to grab desired books at their door step. But for this, customers have to
pay certain amount of money to the book stores.
Competitive Advantage:
Through booking online, KITABIST is;
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Marketing Mediums:
Social media
Mobile Marketing
Word of mouth
Word of mouth
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Implementation Plan
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BTL:
The BTL (below-the-line) activity was conducted in 100 Campus in Szabist on 3rd May, 2017
which was Thursday in the 100 garden. We setup our kiosk with banners and standees to
engage audience and spread awareness about our service. We offered 31 famous books of
different categories and genres to the audience which they liked and sold 15 books for Rs.
250 each. All the unsold books were returned back to the supplier. We also did social media
campaign by posting BTL activity pictures and spreading awareness through our social media
page for social media marketing to attract online users. We mostly received positive
feedbacks.
5. ORGANIZATIONAL PLAN:
KITABIST is a Private limited partnership venture.
All decisions to be carried forward after the mutual consent of all the Partners
Following are the major responsibilities that are to be handled by each partner.
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Partners information
Name Share % Cash investment(Rs.)
Faleh Ahmed Yousufi 20% 600,000
Ishaq Nausherwani 20% 600,000
Mohsin Ali 20% 600,000
Muraad Ali 20% 600,000
Saad Hussain Qureshi 20% 600,000
Mohsin Ali is the CEO, pursuing majors in Marketing and has experience of working
in well reputed organizations in Brand Management and Corporate Communications
department
Murad Ali is the Inventory & Marketing Manager, pursuing majors in Marketing and
has handled several projects professionally at different levels of academics and
corporate
Faleh Ahmed is our Logistics Manager, pursuing majors in SCM and has been
working as a distributor side by side with his education
Saad Hussain is the Finance Manager, pursuing majors in Marketing and having
expertise in Finance courses.
Ishaq Nausherwani is the IT Manager of our business who has good grip over IT
related tasks and is good with website handling
Organizational Structure:
CEO
Mohsin Ali
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Team KITABIST
Staffing
Initially we will be hiring a delivery rider to deliver and collect the books across the city.
Later if the demand increases of our service more riders will be recruited and work will be
divided among the riders based on the areas or territories.
Salaries
Salary of Rs. 15,000 per month will be given to the rider whereas partners will be working on
profit sharing.
Service Plan:
The services would be initiated once a customer contacts us through our website. Customer
will sign up online by filling out necessary information to make an account. Once the account
becomes verified by our administrator, the customer would be allowed to use the services.
The customer would buy or rent books using our packages and offers. When the customer
initiates an order, it will get confirmed and delivered to his address in 2 to 3 working days.
Mode of payment would be cash on delivery (COD).
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Customer
Delivery Kitabist
Inventory
Website Layout:
Password:
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Suppliers:
Assessment of Risk:
There are many risks which are as follows:
As we are offering pirated versions as well. Therefore there are chances of copy right
issues which might impact our business.
There is no as such tough barrier to enter into this business. Therefore someone else
can also sell the same idea.
2nd hand books might have marked etc. on its pages which could result in changing
customer’s purchasing will.
Due to no existence of physical library, it will be much harder to gain the trust of a
customer.
As there is no detailed research work of customer demands and market analysis, there
might be risks of not achieving desired target.
Local competitor like “Readers club Karachi” already have majority of the market
shares. Therefore gaining market share from established competitor will put our
business at risk.
Measuring Parameters:
Inventory Management:
Initially, we would have 40 different book categories and 50 books in each category, making
total inventory of 2000 books.
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The Inventory Manager would be responsible for managing inventory based on daily orders.
An inventory sheet will be maintained with set inventory par levels. As soon as the inventory
falls below the par level, the Inventory Manager would be responsible for making purchases.
Sales Control:
Daily sales record will be maintained. On sale of each unit, the sale invoice would be
issued to the customer. At the end of the day, the sale invoice retained would be
handed over to the finance department who will record unit and price of books sold in
the sales record.
7. Financial Projections
Capital Budgeting:
Account Head Year 1 Details
Security Deposit 250,000
Furniture 70,000 Chairs + Tables + Shelves
Generator 106,000 6.5KVA
Air Conditioner 65,000 1.5Ton + installation
Computers 100,000
Fans, LEDs, 8LEDs @200 + 2 Fans
7,600
Lightening @3000
Motorcycle 52,000 New + Registration
Website Development 500,000
Telephone Set 800
Printer 10,500
Total 1,161,900
Key Assumptions:
Items Assumption(s)
Sales Increase 17.35% per year
Increase in Purchases 10% per year
Increase in Employee Salary 10% per year
Increase in Utilities 10% per year
Increase in Rent 10% per year
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Operational Expense:
Account Head Monthly Yearly
Office Supplies 1,000 12,000
Rent 15,000 180,000
Salary Exp 15,000 180,000
Generator Exp 3,000 36,000
Electricity 30,000 360,000
Miscellaneous Exp 1,000 12,000
Packaging 980 11,760
Staff Entertainment 1,000 12,000
Internet 3,000 36,000
Bike Fuel & Maintainence 8,000 96,000
Paint, Soft Board, Clock 15,000 -
Server Subscription 2,000 24,000
Domain - 2,500
Email Setup 500 6,000
PTCL Line Rent 1,000 12,000
Marketing & Advertising 33,333 400,000
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Depreciation
Years Total Fixed Depreciation Accumulated
Assets Depreciation
1 403,500 60,525 60,525
2 342,975 51,446.25 111,971.25
3 291,529 43,729.3125 155,700.5625
4 247,799 37,169.91563 192,870.4781
5 210,630 31,594.42828 224,464.9064
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cash at the beginning of the period 0 1,838,100 1,688,440 1,714,780 1,953,923 2,413,015
cash at the end of the year 1,838,100 1,688,440 1,714,780 1,953,923 2,413,015 3,124,434
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8. Exit Strategy:
Two exit strategies will be considered by the business members in case the business is unable
to generate revenue as per expectations or the members are unable to further run the
operations of the business due to any personal or work related reasons:
1. Liquidation: All firm assets will be sold off and the money from the proceedings will
be used to pay off the debt. If any balance is left after paying off debt, it is going to be
equally divided among the partners.
2. Selling Business to a Buyer: If the company members are offered a good price, the
business would be sold to the buyer in order to exit from the business and also
because we would to perpetuate our business and not see the end of our hard work.
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