Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Principles of Management
---------***--------
GROUP REPORT
LEADERSHIP ANALYSIS
“Don’t quit on me”
1. Managing power.............................................................................................................. 9
2. Leadership Trait Theories ............................................................................................. 10
3. Behavioral Approaches (1930s) ................................................................................... 12
4. Situation Approaches - Hersey and Blanchard’s Situational Leadership Theory (SLT) 16
5. Contemporary approach ............................................................................................... 18
Ⅰ.Charismatic leader ................................................................................................... 18
Ⅱ. Transformational leadership ................................................................................... 19
RECOMMENDATIONS ...................................................................................................... 33
CONCLUSION ..................................................................................................................... 37
REFERENCES ..................................................................................................................... 39
MEMBERS’ ASSIGNMENTS .............................................................................................. 40
INTRODUCTION
2
LITERATURE REVIEW
Ⅰ.Definition of leader
4
III. Leader Core Responsibilities
As a leader of a team, there come an abundance of duties to take. But in
general, the following five responsibilities are essential for every leader:
Assemble team members with a combination of skills required to
accomplish goal
Develop a strategy by which team members can use to reach the project
goal
Assign tasks to team members including those that he/she will manage
Determine completion timeline and monitor progress to ensure project is
on track
Communicate progress to upper level management
2. WHAT IS LEADERSHIP?
Ⅰ. Definition
Ⅱ. History of leadership
Leadership was born long ago, as many researches indicate that from the
ancient times of Egypt, human kind knew about leadership. In Eastern culture,
leadership symbolizes the image of generals, masters or kings.
Over thousands of years of human society, the concept has also become
more and more complex. Controversies over models of leadership or which
methods to determine leadership styles result in a plethora of studies.
Studies of leadership have produced theories involving traits, situational
interaction, function, behavior, power, vision and values, charisma, intelligence,
etc. Among a wide range of theories of leadership, there are the most prominent
one which would be mentioned in the next part of this report.
a. Communication
As a leader, you need to be able to clearly and succinctly explain to your
employees everything from organizational goals to specific tasks. Leaders must
master all forms of communication, including one-on-one, departmental, and
full-staff conversations, as well as communication via the phone, email, and
social media.
A large part of communication involves listening. Therefore, leaders
should establish a steady flow of communication between themselves and their
6
staff or team members, either through an open-door policy or regular
conversations with workers. Leaders should make themselves regularly
available to discuss issues and concerns with employees. Other skills related to
communication include:
Active listening
Clarity
Concision
Correspondence
Explaining
Expression
Nonverbal communication
Presentation
Verbal communication
Written communication
…
b. Delegating
Leaders who try to take on too many tasks by themselves will struggle
to get anything done. These leaders often fear that delegating tasks is a sign of
weakness, when in fact it is a sign of a strong leader.
Therefore, you need to identify the skills of each of your employees, and
assign duties to each employee based on his or her skill set. By delegating tasks
to staff members, you can focus on other important tasks.
c. Flexibility
Mishaps and last-minute changes always occur at work. Leaders need to
be flexible, accepting whatever changes come their way. Employees will
appreciate your ability to accept changes in stride and creatively problem solve.
7
Similarly, leaders must be open to suggestions and feedback. If your staff
is dissatisfied with an aspect of the office environment, listen to their concern
and be open to making necessary changes. Employees will appreciate a leader's
ability to accept appropriate feedback.
d. Feedback
Leaders should constantly look for opportunities to deliver useful
information to team members about their performance. However, there is a fine
line between offering employees advice and assistance, and micromanaging.
By teaching employees how to improve their work and make their own
decisions, you will feel more confident delegating tasks to your staff.
Employees will also respect a leader who provides feedback in a clear but
empathetic way.
8
THEORETICAL FRAMEWORK
9
In today’s uncertain environment, an important consideration for leaders is
building trust and credibility, both of which can be extremely fragile. A leader’s
credibility in terms of his or her honesty, competence, and ability to inspire.
Trust is defined as the belief in the integrity, character, and ability of a leader.
The ability to quickly develop trust and sustain that trust is crucial to the success
of the relationship.
It’s important that followers trust their leaders. Because research has shown
that trust in leadership is significantly related to positive job outcomes
including job performance, organizational citizenship behavior, job satisfaction,
and organizational commitment. Managerial and leadership effectiveness
depends on the ability to gain the trust of followers. Downsizing, financial
challenges, and the increased use of temporary employees have undermined
employees’ trust in their leaders and shaken the confidence of investors,
suppliers, and customers.
10
The search for traits or characteristics that differentiate leaders from non-
leaders dominated early leadership research efforts. If the concept of traits were
valid, all leaders would have to possess specific characteristics.
The seven traits shown to be associated with effective leadership:
1/ Drive: Leaders exhibit a high effort level. They have a relatively high
desire for achievement, they are ambitious,
they have a lot of energy, they are tirelessly persistent in their activities
and they show initiative
2/ Desire to lead: Leaders have strong desire to influence and lead others,
and demonstrate willingness to take responsibility.
3/ Honesty and integrity: Leaders build trusting relationships with
followers by being truthful and showing high consistency between word and
deed.
4/ Self – confidence: Followers look to leaders for an absence of self-
doubt. Leader, therefore, needs to show confidence in order to convince
followers of the rightness of their goal and decisions.
5/ Intelligence: Leaders need to be able to gather, synthesize and
interpret large amount of information as well as to create visions, solve
problems and make correct decisions.
6/ Job – relevant knowledge: Effective leaders have a high degree of
knowledge about the team, industry, and technical matters. In – depth
knowledge allows leaders to make well – informed decision and to understand
the implications of those decisions.
7/ Extraversion: Leaders are energetic, lively people. They are sociable,
assertive and rarely silent or withdrawn.
11
The Trait theory gives constructive information about leadership. It can
be applied by people at all levels in all types of organizations. They can get an
in-depth understanding of their identity and the way they will affect others in
the organization. This theory makes the manager aware of their strengths and
weaknesses and so that they get an understanding of how they can develop their
leadership qualities.
Although this theory provides such detailed information and
understanding of the leader element in the leadership process, it is quite
complex and is not sufficient for finding effective leaders since explanations
based solely on traits ignored the interactions of leaders and their groups
members as well as the situational factors. Therefore, leadership research from
the late 1940s to the mid 1960s concentrated on the preferred behavioral styles
that leaders demonstrated.
3. Behavioral Approaches (1930s)
In contrast with Trait theory, Behavioral theory attempts to describe
leadership in terms of what leaders do instead of what leaders are. Leadership,
according to this approach, is the result of effective role behaviors. Leadership
is shown more by one’s act than his traits.
Theories that isolate behaviours that differentiate effective leaders from
ineffective leaders.
These are the four main leader behavior studies as following.
● Iowa University study
The University of Iowa study undertaken by Kurt Lewin explore three
types of leadership styles, including autocratic style, democratic style and
laissez-faire style.
12
Autocratic style Democratic style Laissez-faire style
13
Benefits -Decisions are -High job satisfaction -Providing high job
made quickly and creativity. satisfaction.
-Work gets done -Develop employees’ -Increasing
efficiently. skills. productivity.
-Employees feel self-
controlling and are
motivated.
14
-When quality is more
important than
productivity.
Many still remain wonder that which one is the most effective? The
answer is that it depends on types of employees (X people or Y people); the
area that you work for (e.g: art requires creativity so laissez -fair is suitable;
policemen,manufacture will fit into autocratic) and the emergency,
importance of the problem. However, the one that has more advantage than the
rest is democratic.
They also concluded that leaders who were employee oriented were able
to get high group productivity and high group member satisfaction.
The Ohio State studies identified two categories that accounted for most
of the leadership behavior
15
- Initiating Structure: The extent to which a leader defines and
structures his or her role and the roles of employees to attain goals. It
included behaviors that involved attempts to organize work, work
relationships, and goals.
- Consideration: The extent to which a leader has job relationships
characterized by mutual trust, respect for employees’ ideas, and regard
for their feelings. A leader who was high in consideration helped group
members with personal problems, was friendly and approachable, and
treated all group members as equals.
Research found that a leader who was high in both initiating structure
and consideration (a high–high leader) sometimes achieved high group task
performance and high group member satisfaction, but not always.
•Telling (high task–low relationship): The leader defines roles and tells
people what, how, when, and where to do various tasks
16
•Selling (high task–high relationship): The leader provides both
directive and supportive behavior
The final component in the model is the four stages of follower readiness:
R1: People are both unable and unwilling to take responsibility for doing
something. Followers aren’t competent or confident. The leader needs to use
the telling style and give clear and specific directions
R2: People are unable but willing to do the necessary job tasks.
Followers are motivated but lack the appropriate skills. The leader needs to
use the selling style and display high task orientation to compensate for the
followers’ lack of ability and high relationship orientation to get followers to
“buy into” the leader’s desires.
R3: People are able but unwilling to do what the leader wants. Followers
are competent, but don’t want to do something. The leader needs to use the
participating style to gain their support
R4: People are both able and willing to do what is asked of them. The
leader doesn’t need to do much and should use the delegating style.
17
Figure 2. Situation Approaches
It acknowledges the importance of followers and builds on the logic that
leaders can compensate for ability and motivational limitations in their
followers. However, researches show that possible explanations include
internal inconsistencies in the model as well as problems with research
methodology. Therefore, we have to be cautious about any enthusiastic
endorsement of SLT.
5. Contemporary approach
Ⅰ.Charismatic leader
Ⅱ. Transformational leadership
Characteristics:
- Leaders are aware of the link between the effort and reward.
- Leadership is responsive and its basic orientation is dealing with present
issues.
- Leaders rely on standard forms of inducement, reward, punishment and
sanction to control followers.
- Leaders motivate followers by setting goals and promising rewards for
desired performance.
- Leadership depends on the leader’s power to reinforce subordinates for
their successful completion of the bargain.
Benefits
- Clarifying everyone’s roles and responsibilities.
- Judging team members equally on their performance.
- Providing chances for people who are ambitious or are motivated by external
rewards.
Downsides
- Followers may do little to improve job satisfaction.
- It can be stifling and lead to turnover.
Application: First-line leaders
19
SHORT SUMMARY OF THE VIDEO
We chose the video “Don't quit on me” for this assignment. This video is
one scene of the film “Facing the Giants “( in 2006, America, directed
by Alex Kendrick). This movie is dealing with one weak football team’s
process of the amazing victory.
The football team, Eagles, suffers from lots of continuous lost matches.
Given this situation, the head coach, Grant Taylor is in the edge of dismissal.
However, his firm faith never makes him to give up his team winning. So he
continues to struggle to make team become stronger, as deepens his
knowledge, makes suitable and effective statics and motivates whole his team.
Through his much efforts, he succeed in motivating his team and leading
them to miracle victories even against stronger teams. Finally, this team
becomes the top team.
In this scene, all members of Eagles are worried about the tough
competitor in the next match. As see this atmosphere, the coach Taylor directs
the captain Brock to crawl across the field with his teammate on his back and
blindfolded. At first the coach directs, Brock and team members undoubtedly
think it impossible. However, due to the coach’s statics such as his continuous
cheering beside Book or blindfolded condition made it possible for Brook to
achieve the goal performing his potential skills he cannot before. This
Brook’s success not only motivates captain Brook but also makes team
members believe they can win if they do their best. It becomes a trigger of
team’s process of success.
20
This scene of the video not only became one of the most famous scenes
in this film but also made this film famous all over the world.
21
FINDINGS AND ANALYSIS
Expert power This power is based on one’s expertise, special skill and
knowledge. The coach obviously has this power. He was
the coach of Shilol Eagles, a football team in six years.
He has more knowledge than any other team member
about campaign, the experience to deal with all situation
in matches.
22
Referent power This kind of power is based on identification with a
person who has desirable resources or personal traits.
The coach has such a desirable personal trait as he truly
believes in the impossible and inspires the captain to
crawl across the field with his 160-pound friend on his
back being blindfold, which is really difficult and can be
impossible for those who do not have faith. At first, the
captain seems to think that the task is impossible and
even almost quits while doing this. But the coach keeps
motivating him with a firm belief that he can achieve
this, which makes him change his mind and continue.
Furthermore, the coach is able to recognize the real
ability of this captain. The coach knows that the captain
of the team can do much better than he usually do when
training. This is why the coach set the goal which the
captain thinks is impossible
Traits Analysis
23
his six-year tenure. However he still wants to lead his
football team to a victory one day. That’s why in one
practice session when team members have to do the death
crawl, Taylor told one of his members: “You could make it
to the 50 with Jeremy on your back instead of 30, if you
promise to give your best”. The coach has a high desire for
a winning match.
Initiative: Coach Taylor stayed up late all night in order to
find a new team’s philosophy as well new tactics. He
became more initiative by adding a few trick plays when
facing the Giants as known as the strongest competitor in
the football game
Persistence: Despite facing the risk of being fired, Taylor
showed his unlimited energy along with his dedication to
the team. He shows all his efforts by inspiring his players
besides making them practice. He is not willing to lose
another game and makes his players believe it is possible to
win.
Desire to lead Leaders have a strong desire to influence and lead others.
They demonstrate the willingness to take responsibility.
The coach is an exemplary person. Whatever he thinks it’s
good, he will share it with his players, namely the faith
over the fear in this situation. He shows his high
responsibility to the whole team.
24
Honesty and Leaders build trusting relationships with followers by being
integrity truthful or honest and by showing high consistency
between his words and deeds.He trains his players with all
his heart and passion. He treats all his players equally by
motivating the whole team to win and boosting the team’s
spirit. Despite their different religious beliefs, he inspires
them to all have faith.
25
hard, the whole team will believe that there is nothing that
they cannot do.
His intelligence was represented not only by how to
perceive problems, how to deal with them, but also how to
communicate with his team members. In a training session,
Grant Taylor made Brock Kelly carry his teammate on the
back with a blindfold up to the end of the field. The
blindfold helped Brock focus on his crawl, not being
distracted by how far he would make it to the finish line.
Also, Taylor showed his judiciousness by choosing Brock
Kelly to be the first one to do the death crawl since Brock
is the most influential member.
26
The coach is such an energetic and lively person. He keeps
saying “keep going, don’t quit” “Keep going…You’re
doing good…Give me your best” repeatedly all the way
while motivating the captain and sometimes even yells at
him to boost his courage to crawl across the field while
carrying a person on his back.
3. Behavioral analysis
Grand Taylor: autocratic leadership style
Factors Analysis
27
Require followers Listen and obey the command of
Taylor till the end.
28
the right techniques with him so that the
captain can do his best.
29
4. SLT analysis
- Eagles Team typical R2: pessimistic attitude, wanted to win the next match
with Giant, a very strong rival but unable to do
+ Adaptation: Put himself in the followers’ shoes, knew what they thought
and felt then made suitable adjustment to their behavior.
+ Manage and advance: flexible approach and styles so that the teammates
felt motivated and put trust on their leader.
5. Contemporary approach
The coach is both a transformational and charismatic leader
30
Types Analysis
31
moving”, “Don’t quit”, “Don’t you give up on me”. All
the words from his heart touches Brock, inspires him to
keep going and eventually changes his mind about the
match ahead. All the other members watch them and
are empowered by the coach’s words and actions as
well as the extraordinary result that Brock brings about
while listening to his coach.
32
RECOMMENDATIONS
“Death crawl.”
Talking of the movie, “Facing the Giants,” these words undoubtedly come
up in the conversation. The “death crawl” is a pivotal scene in the 2006 film.
This is a film about one high school coach who struggle to make a faith
decision that changes his life and his team. In this scene, the coach gives his
team a lesson on leadership and perseverance when he challenges a player,
Brock to crawl across the field with another team-mate on his back. Brock is
blindfolded and his coach encourages and challenges him with every inch
Brock crawls.
34
Shared goal is to making others realize what you can achieve having the
same vision. At the beginning of the video, coach Taylor was the only one
with the goal to win and to integrate the team whereas all the team members
had doubt in themselves after some lost and the upcoming match was facing a
strong competitor. However, later through Coach Taylor training through the
deathcrawl challenge which was carried out by Brock the star player of the
team that all members had changed their thoughts and believed that they
could do more. Motivation is by encouraging people, leader has the ability
and power to inspire, motivate and energize. Coach Taylor had the ability to
motivate and inspire the team. The team was able to win the game through
motivation from coaches and each other. Good communicator is the other
concept it is how leader speaks in public and gain attention to his listener.
Coach Boone was classified as a good communicator as he communicates
with his team so well.
36
CONCLUSION
37
the problems arose, he made the decision himself and told the people who
followed him step by stepping to do and then Taylor ordered the members to
do the death crawl: “Move it… No knees underground”. Coach Grant Taylor
proved to be an amazing leader and it results in Broke’s success.
Last but not least, we want to show sincere gratitude to our lecturer, Mr. Anh
Duy Hoang, for helping us to complete this report. We hope to receive your
comments as well as recommendations so that we can improve our knowledge,
performance and be a good leader in the future.
38
REFERENCES
39
MEMBERS’ ASSIGNMENTS
Task
Name Student ID Task Description Completing
Evaluation
Nguyễn Thị ● %
Phương Anh 1713340006
● Analysis on
Theoretical
Nguyễn Phương Mai 1714450020 Framework
● Slide designer %
Đỗ Ngọc Khánh 1717340060 ● Presenter
● Findings and %
Phan Vũ Linh Hương 1711150033 analysis
● Edit and %
Soyo Funakoshi Soyo 1990102013 summarize
40