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Department: Mission
Vision For Feedback or Complaints:
Investment Promotions Division
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Clark Development Corporation a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
Citizen’s Charter conferences, tourism and leisure investment 045 599 2043, 045 599 2642
Step Procedures Employee Responsible Standard Amount Fees Required Documents
No. Time (If any) (“Documents”)
Receiving of Documents: RMO Staff Within 15 N/A 1. Letter of Intent;
a) Stamping of submitted documents indicating date & time of receipt; mins. 2. Properly Filled-up and Notarized Application for
1 Registration Form;
b) Forwarding of the same to the Office of the Vice President for Business
3. Properly Filled-up and Notarized Application for Renewal
Development and Business Enhancement Group (OAVP-BDBEG).
Form (for renewals only);
Assigning of Account Officers (AO): OVP for BDBEG or OAVP for MD 1 day N/A 4. Board Resolution of duly authorized representative /
a) Logging of documents for tracking status/action; signatory;
2
b) Assigning of AO; and 5. Certified true copy of Business Registration (Securities
c) Transmittal of documents to AO. and Exchange Commission Papers, License to transact
Completed Staff Work (CSW) and Encoding of Data: AO 15 days N/A Business in the Philippines, DTI Registration) exclusively
a)Documents review for completeness, correctness in accordance with business to handle Clark Operations, if available;
6. Resume and copies of Passports of stockholders & Key
3 standards;
Management Officers;
b)Encoding of data to the CDC Business Account Report (BAR) database system. 7. Proof of Financial Capability (Verifiable Bank Certification
from a Universal Bank, Audited Financial Statement (for
Preparation of presentation and Memo to the CDC Management Committee AO, Manager, AVP-MD, VP-BDBEG 1 day N/A existing corporation);
4
(ManCom); 8. Proposed site development and Location plan (with
ManCom deliberation and endorsement to the Executive Committee (ExCom) and ManCom N/A perspective drawings) and Construction
5 timetable/financial schedule;
Board;
AO, Manager, AVP-MD, VP-BDBEG 2 days N/A 9. Production Process Flow Chart, if applicable (Copy of
6 Systems/Schematic Diagram/Basic Network
Preparation of presentation; and Memo to the Excom and Memo to the Board;
configurations);
Excom & Board 10. Company brochures, if any;
7
Approval of the project proposal; 11. Other Documents, as may be required and applicable;
Legal & Finance N/A 12. Regulatory Compliances (Except for New Lease):
8
Review of the draft Lease Agreement (LA); - Occupancy Permit/Cert of Annual Inspection
AO, Manager, AVP-MD, VP-BDBEG, 2 days N/A - Sanitary Health Permit
9 Routing of final LA for signature; VP-Finance, VP-Legal, P/CEO - Certificate of Environmental Clearance
- Fire Safety Certificate
Payment and Releasing: AO, TD, RMO Within 15
Payment of processing Fee to TD, Stamped for document code to RMO: minutes a)Php 2,000.00
a) Direct Lease (New, Renewal, Expansion, Supplemental) b)Php 2,500.00
10
b) Amendment (Change of Ownership) c)Php 5,000.00
c) Amendment (Change of Business Activity, Extension of Term, Consideration or
Reduction of Area)
FRONTLINE SERVICE:
Application for Registration on Sub-Lease Agreements (Renewals, Expansions and Amendment)
Department: Mission
Vision For Feedback or Complaints:
Investment Promotions Division
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Clark Development Corporation a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
Citizen’s Charter conferences, tourism and leisure investment 045 599 2043, 045 599 2642
Department: Mission
Vision For Feedback or Complaints:
Investment Promotions Division
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Clark Development Corporation a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
Citizen’s Charter conferences, tourism and leisure investment 045 599 2043, 045 599 2642
Step Procedures Employee Responsible Standard Amount Fees (If any) Required Documents
No. Time
Receiving of Documents: RMO Staff Within 15 N/A
a) Stamping of submitted documents indicating date & time of receipt; mins. 1. Letter of request from the locator;
1 b) Forwarding of the same to the Office of the Vice President for Business 2. Properly Filled-up and Notarized Application for
Development and Business Enhancement Group (OAVP-BDBEG). Renewal Form;
Assigning of Account Officers (AO): OVP for BDBEG or OAVP 1 day N/A 3. Latest Audited Financial Statement and/or
a) Logging of documents for tracking status/action; for MD Statement of Economic Contribution, ITR;
2 b) Assigning of AO; and 4. Latest Report on Employment;
c) Transmittal of documents to AO. 5. BIR Registration form 2303;
Completed Staff Work (CSW) and Encoding of Data AO 2 days N/A 6. Copy of Insurance Policy and Proof of Payment for
a) Documents review for completeness, correctness in accordance with GSIS All Risk Building Insurance & Liability
3 business standards; Insurance;
b) Encoding of data to the CDC Business Account Report (BAR) database 7. REGULATORY COMPLIANCES:
system. Certificate of Occupancy / Certificate of Annual
Preparation of presentation and Memo to the CDC Management Committee AO, Manager, AVP- MD, 2 days N/A Inspection
(ManCom) for Certificate of Registration and Tax Exemption (CRTE) only; VP-BDBEG Certificate of Environmental Clearance
4
For CR/CAB/CAF, preparation of certificate for signature of VP-BDBEG; Sanitary Permit
Fire Safety Certificate
ManCom deliberation of the application for CRTE; MANCOM N/A
5
Department: Mission
Vision For Feedback or Complaints:
Investment Promotions Division
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Clark Development Corporation a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
Citizen’s Charter conferences, tourism and leisure investment 045 599 2043, 045 599 2642
Step No. Procedures Employee Responsible Standard Amount Fees Required Documents
Time (If any)
Receiving of Documents: RMO Staff Within 15 N/A 1. Letter-request of the Lessee/Assignor addressed to CDC-
a) Stamping of submitted documents indicating date & time of receipt; mins. President/CEO cc: Office of the Vice President for BDBEG; Office of
1
b) Forwarding of the same to the Office of the Vice President for Business Development and Legal Affairs and General Counsel; Marketing Department; and
Business Enhancement Group (OAVP-BDBEG). Records Management Office on the approval of the assignment of
Assigning of Account Officers (AO): OVP for BDBEG or OAVP for 1 day N/A leasehold rights.
a) Logging of documents for tracking status/action; MD 2. Notarized and Completely Filled-Out Application for Registration Form
2
b) Assigning of AO; and (to be accomplished by the Assignee)
c) Transmittal of documents to AO. 3. Company Profile of Assignee
Completed Staff Work (CSW) and Encoding of Data AO 10 days N/A
4. SEC Papers of Assignee
3 a) Documents review for completeness, correctness in accordance with business standards;
b) Encoding of data to the CDC Business Account Report (BAR) database system. 5. Proof of Financial Capability of Assignee to continue the project
Preparation of presentation and Memo to the CDC Management Committee (ManCom); AO, Manager, AVP-MD, VP- 1 day N/A (Audited Financial Statement preferred)
4 6. Board Resolution/Secretary’s Certificate of both Lessee/Assignor and
BDBEG
ManCom deliberation and endorsement to the Executive Committee (ExCom) and Board; MANCOM N/A Assignee authorizing the assignment.
5 Preparation of presentation and Memo to the ExCom and Memo to the Board; AO, Manager, AVP-MD, VP- 1 day N/A 7. Deed of Transfer of Performance Bond and Security Deposit from
BDBEG Lessee/Assignor to Assignee.
6 Approval of the project proposal; EXCOM & BOARD N/A 8. Signed and notarized copy of the Deed of Assignment between
Lessee/Assignor and Assignee. Additional clause to be included in the
7 Review of draft Letter Approval of DOA and Letter Amendment (if applicable); Legal & Finance N/A
Deed of Assignment:
Routing of final Letter Approval of the DOA and Letter Amendment for signature; AO, Manager, AVP-MD, VP- 1 day N/A
BDBEG, VP-Legal, VP- “In the event that the ASSIGNOR fails with its obligations to the
8
Finance, P/CEO ASSIGNEE, the ASSIGNEE shall assume the rights of the ASSIGNOR
pursuant to the Deed of Assignment without prejudice to any of CDC’s
Payment and Releasing: Within 15 a)Payment of rights under the assignment;
a) Payment of processing fee mins. processing of
The ASSIGNEE shall not further r assign, transfer or convey his rights
b) Payment of transfer fee P2,500.00;
and obligations under the Deed of Assignment in favor of third persons
c) Lump Sum payment (if applicable) b)Transfer fee upon
without prior written approval of CDC. Any assignment, transfer of
Transfer fee formula: issuance of CDC
conveyance in violation hereof shall not be binding upon CDC; and
Fixed rate or 5% of the total consideration for the transfer plus rental for the remaining term; approval.
9 Any renewal, restructuring, extension, conversion, amendment or
Fixed rate = 20% (Present Value of total MGL of old contract for the remaining life) or 20%
addition to the Deed of Assignment without prior written approval of
(Present Value of Prevailing Lease Rate for the remaining life) Whichever is higher but not lower
CDC shall not be binding upon CDC.”
than P50,000.00
Lessee/Assignor to surrender original Certificate of Registration and Tax
Exemption (CRTE)
FRONTLINE SERVICE: Application for VILLA AND LAND USE CERTIFICATE (VLUC) /
CERTIFICATE OF CONDOMINIUM OWNERSHIP OF LEASEHOLD RIGHTS (CCOLR)
Department: Mission
Vision For Feedback or Complaints:
Investment Promotions Division
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Clark Development Corporation a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
Citizen’s Charter conferences, tourism and leisure investment 045 599 2043, 045 599 2642
Step Procedures Employee Responsible Standard Amount Fees (If any) Required Documents
No. Time
Preparation of presentation and Memo to the CDC Management Committee AO, Department 2 days N/A
(ManCom) Manager, AVP for DM,
3 VP-BDBEG
Department: Mission
Vision For Feedback or Complaints:
Investment Promotions Division
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Clark Development Corporation a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
Citizen’s Charter conferences, tourism and leisure investment 045 599 2043, 045 599 2642
Step Procedures Employee Responsible Standard Amount Fees (If any) Required Documents
No. Time
1 Submit Letter of request for Clearing Locator/Authorized Representative PhP100.00 1.CDC approved Lease Agreement/Sub-Lease
permit 1.5 working (Processing Fee) Agreement (if new locator/investor)
days for the 2.Clearance from CDC Environmental Permits
whole process Department
2 Locator/Authorized Representative
from receipt of
Submit Documentation Requirement
request up to
the issuance of
3 Receiving/Recording of Clearing Permit Technical Support Officer
order of
Application
payment for
fees needed to
be paid by the
4 Evaluation /Site Inspection/Encoding Building Permit Officer/Technical
locator
Support Assistant
Step No. Procedures Employee Responsible Standard Time Amount Fees Required Documents
(If any)
1 Submission of Request for Excavation and Locator/Authorized Representative Refer to National 1. Letter of Request for Excavation and ground
Ground Preparation Permit Building Code preparation
2 Submit Documentation Requirement Locator/Authorized Representative Schedule of Fees 2. CDC-approved Lease Agreement/Sub-Lease
Agreement (if new investor/locator)
3 working days 3. Clearances from utility providers that no
for the whole underground utilities will be affected
process from 4. Excavation Plan, foundation plan and details (3
receipt of request sets)
up to the 5. Photocopy or PTR and PRC card and three (3)
issuance of order specimen signatures of Design Architect/Engineers
3 Technical Support Officer
of payment for
Receiving/Recording of Excavation Permit
fees needed to be
Application
paid by the
4 Evaluation of Plans, Site Inspection and Building Permit Officer/Technical Support locator
Assessment Fees/Encoding Officer
5 Issuance of Order of Payment of Permit Fees Building Permit Officer
Step No. Procedures Employee Responsible Standard Time Amount Fees Required Documents
(If any)
1 Submit Letter request for Fencing Permit Locator/Authorized Representative Refer to the 1. Letter of Request for Fencing Permit
National Building 2. Approved Boundary Survey
2 Submit Documentation Requirement Locator/Authorized Representative Code’s Schedule 3. Duly Accomplished Fencing Permit Form
2.5 working of Fees (available at CUPD)
days for the 4. Fencing Plans and Details (3 sets), Blue Print
whole process copies 20”x30”
from receipt of 5. Photocopy of PTR and PRC card and three (3)
request up to specimen signatures of Design
the issuance of Architect/Engineer
order of
3 Receiving/Recording of Fencing Permit Technical Support Officer payment for
Application fees needed to
4 Evaluation of Plans and Assessment Building Permit Officer/Technical be paid by the
Fees/Encoding Support Assistant locator
5 Issuance of Order of Payment of Permit Building Permit Officer
Fees
6 Payment of Fees at Treasury Department Locator/Authorized Representative
nd
2 Floor, Bldg. 2127
1. Checks submitted documents if in accordance with the Administrative and General Services Officer 1 day None 1.All Supporting Documents submitted by the Contractor
02 requirements.
2. Coordinate w/ Quantity Engineer, Project Engineer & Materials
Engineer w/ regard to correctness of the quantities being billed &
% accomplishment.
3. Prepares Disbursement Voucher for payment
4. Attached all the required documents for the processing of the
Progress Billing as submitted by the Contractor.
5. Endorsed to CMD Assistant Manager for Review and Initials
03 1.Checks and Reviews all attached documents and initials the Assistant Manager-CMD 0.25 day None Disbursement Voucher and All Supporting Documents submitted by the
Disbursement Voucher Contractor
2.Endorse the said document to the Department Head
04 1.Reviews all attached documents and signs Box “B” of the CMD Department Head 0.25 day None Disbursement Voucher and All Supporting Documents submitted by the
Disbursement Voucher (DV); Contractor
2.Endorse the document to the Assistant Vice-President for
Technical Services for its initials under the VP-ES box “B”
05 1.Checks and Initials the Disbursement Voucher box “B” Assistant Vice-President for Technical Services 0.25 day None Disbursement Voucher and All Supporting Documents submitted by the
Contractor
06 1.Logs and Endorse Documents to VP for Engineering Services Administrative and General Services Officer 0.25 day None Disbursement Voucher and All Supporting Documents submitted by the
Contractor
07 1.Reviews and Signs the Disbursement Voucher Box “ B” Vice-President for Engineering Services 1 day None Disbursement Voucher and All Supporting Documents submitted by the
Contractor
08 1.Photocopy all documents for the Receiving Copy Administrative and General Services Officer 0.75 day (Total of 4 None Disbursement Voucher and All Supporting Documents submitted by the
2.Logs and Endorse documents to Accounting Department Days) Contractor
Clark Development Corporation
Citizen’s Charter
Department: Mission
Vision For Feedback or Complaints:
PUBLIC SAFETY DIVISION
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
FIRE SAFETY CERTIFICATE conferences, tourism and leisure investment 045 599 2043, 045 599 2642
1 Actual inspection of establisment/ Fire Marshall/Fire Safety Inspector • One set of As-built Plan/ Bldg.Plan
structure and preparation of inspection 30 Minutes • License from DTI of Fire Protection (If any)
report to be accomplish by the inspec- • Copy of Fire Protection Testing (If any)
• Copy of Fire Insurance (If any)
tor/s. (Note: For discrepancies found during • *Copy of latest FSIC
2 Preparation/ Encoding of Fire Safety Asst. Fire Marshall 5 Minutes N/A N/A
Certificate
(Authorized Signatories)
3 Signing of Fire Safety Certificate FM/ Asst. managers/PSD Manager 10 Minutes N/A N/A
Transport Regulatory
Officer/Transport Regulatory
2 Preparation of Order of Payment Asst. 2
PhP100.00 for
Motorcycles,
PhP200.00 for 4
minutes Wheel vehicles
Transport Regulatory
Officer/Transport Regulatory
Asst.
3 Encoding & printing of the Temporary 5-8
Minutes
Vehicle Clearance per Permit none
Checks & initializes the Temporary Vehicle Sr. Transport Regulatory Officer
4 Clearance 2 none
Minutes
per Permit
none
Clark Development Corporation
Citizen’s Charter
Department: Mission
RECORDS MANAGEMENT DIVISION
Vision For Feedback or Complaints:
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
PROCESSING OF INCOMING MAILS/LETTERS conferences, tourism and leisure investment 045 599 2043, 045 599 2642
FROM LOCATORS AND EXTERNAL CLIENTS
Step Procedures Employee Responsible Standard Time
No.
1 Forwards letter to RMO in triplicate copy with attachments if any (2 original, 1 photocopy) External Client 1 Minute
2 Receives and Stamps the date, time of receipt, and assigns Doc. No. to the letter Mail Reprographics Clerk 5 Minutes
3 Logs the received document in RMO Form No. 1 – Daily Record for Incoming Mail Mail reprographics Clerk 3 Minutes
9 Files original copy of XD document to respective file folder/box/shelf, with corresponding retention period Records Clerk/Active 20 minutes
Records and Archives
Assistant
Clark Development Corporation
Citizen’s Charter
Department: Mission
RECORDS MANAGEMENT DIVISION
Vision For Feedback or Complaints:
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
PROCESSING OF REQUEST FOR RECORDS conferences, tourism and leisure investment 045 599 2043, 045 599 2642
Step No. Procedures Employee Responsible Standard Time Amount Required Documents
Fees
(If any)
1 Fills out and files RMO Form No. 3 “Request for CDC Department Manager or 5 Minutes N/A RMO Form No. 3 – Request for Copy of Records
Copy of Records”, and /or submits request letter to External Client
the CDC P/CEO or concerned VP in the case of CFZ
locator and external clients indicating the Document
Reference No. and purpose of request.
2 Receives and stamps the request form or request Mail and reprographics clerk 3 Minutes N/A
letter indicating date and time of receipt of request
3 Checks if the requested document is in the RMO Active and Archives Assistant / Sr. 15 Minutes N/A
records database system; Records Officer
4 Approves the Request Form / Request Letter RMD Manager 5 Minutes N/A
P/CEO or Concerned VP 8 Hours/1 day
5 Retrieves and photocopies or watermarks the Active Records & Archives 20 Minutes N/A
requested document Assistant/Sr. Records Officer
6 Pays processing fee, (in the case of Locator/External CZ Locator / External Client 3 Minutes P50.00/Sheet
Clients)
7 Releases the document Mail and Reprographics Assistant / 3 Minutes N/A
Active Records & Archives Assistant
9 Files the accomplished RMO Form No. 3 / or request Active Records & Archives Assistant 5 Minutes N/A
letter in appropriate file folder/box/shelf; Returns
document in its file folder
Clark Development Corporation
Citizen’s Charter
Department: Mission
ENVIRONMENTAL PERMITS DIVISION
Vision For Feedback or Complaints:
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
APPLICATION FOR CERTIFICATE OF ENVIRONMENTAL and logistics hub, with facilities for training, include employment, export and
conferences, tourism and leisure investment 045 599 2043, 045 599 2642
COMPLIANCE
Step Applicant/Client Service Provider Duration of Activity (under Person in Charge Fees Form
normal conditions) (Php)
1 The lead Joint Inspection Team (JIT) c/o CUPD (Construction, Utilities
schedules monthly inspection based on the and Permits Department) Engrs. Rene Abad or Monthly
expiration of their CRTE. Henry Panlilio (CUPD) Inspection
Report
2 Clark Enterprise or Locator Conducts joint inspection (CUPD, HSD, EPD 15-30 minutes for relatively small
7 Clark Freeport Enterprise or Locator Issuance and/or releasing of CEC or CCEC 30 seconds Evaluation Form
with proof of payment (CDC OR) (RTArroyo/ CEC or Letter for
NABarsolaso/ Conditional CEC
HPGozun) Official Receipt
END OF TRANSACTION
Clark Development Corporation
Citizen’s Charter
Department: Mission
ENVIRONMENTAL PERMITS DIVISION
Vision For Feedback or Complaints:
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
ENDORSEMENT OF TREE CUTTING OR EARTHBALLING and logistics hub, with facilities for training, include employment, export and
conferences, tourism and leisure investment 045 599 2043, 045 599 2642
APPLICATION TO DENR
Step Applicant/Client Service Provider Duration of Activity (under Person in Charge Fees Form/Documents
normal conditions) (Php)
1 Clark Locator or Initial review and acceptance of 3-5 minutes RMMagat
Contractor required documents
2 Conduct inspection and 1 hour or more RMMagat
prepares endorsement letter for depending on the request
DENR
3 Prepares report and signs 15-30 minutes RMMagat
Endorsement Letter
Approval and co-signing Less than a day VP BDBEG Endorsement Letter
4 EG Tejada
5 Clark Locator or Issuance and/or releasing 1-2 minutes HPGozun/ Endorsement Letter
Contractor NABarsolaso
END OF TRANSACTION
* Clark Locator or Submit Terminal Report to c/o Locator RMMagat
Contractor DENR copy furnished CDC (for monitoring of
EPD compliance)
Clark Development Corporation
Citizen’s Charter
Department: Mission
ENVIRONMENTAL PERMITS DIVISION
Vision For Feedback or Complaints:
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
CLEARANCE TO TRIM/PRUNE TREES conferences, tourism and leisure investment 045 599 2043, 045 599 2642
Step Applicant/Client Service Provider Duration of Activity (under Person in Charge Fees Form/Documents
normal conditions) (Php)
1 Clark Locator or Initial review and acceptance of 3-5 minutes RMMagat
Contractor required documents
2 Conduct inspection to validate 1 hour or more RMMagat
request depending on the request
3 Prepares and Signs the Letter 15-30 minutes RMMagat
of Approval copy furnished
DENR Region III
4 Approval and co-signing Less than a day VP BDBEG EG Letter of Approval
Tejada
5 Clark Locator or Issuance and/or releasing 1-2 minutes HPGozun/ Letter of Approval
Contractor NABarsolaso
END OF TRANSACTION
* Clark Locator or Submit Terminal Report to c/o Locator RMMagat
Contractor DENR copy furnished CDC (for monitoring of
EPD compliance)
Clark Development Corporation
Citizen’s Charter
Department: Mission
ENVIRONMENTAL PERMITS DIVISION
Vision For Feedback or Complaints:
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
EXIT OF HAZARDOUS WASTES conferences, tourism and leisure investment 045 599 2043, 045 599 2642
Step Applicant/Transporter Service Provider Duration of Activity Person in Charge Fees Forms/Documents
CDC Office
1 Presents Docs. 2-6 to EPD staff EPD staff verifies completeness, validity and veracity of
information in Docs. 2 to 6, and fills up EPD Form 7 (Doc 1) 10 minutes EPD staff N/A EPD Form 7
2 Accompanies EPD Staff for Inspection Conducts Inspection of loaded HW & Vehicle parked at the
back of CDC Bldg 2127 and verifies compliance in accordance EPD
with RA6969 standards and recommends approval of Special 10 minutes EPD staff N/A Form 7; HW Inspection
Exit Pass by affixing initials. Checks compliance on items 7 and Checklist
9.
3 Secures Order of Payment and Pays at CDC Issuance of Order of Payment (EPD Form 18) to Service EPD
Cashier’s Office Provider and records OR No. in the EPD Form 7 after payment. 2 minutes EPD staff/ cashier PhP500
Form 18
4 Conducts Final Evaluation of the EPD Form 7 and attachments EPD OIC or
(Docs 2-6), approves and signs Special Exit Pass for EPD
3 minutes Sr. Env N/A
Hazardous Wastes. Form 7
Officer
5 Receives the EPD Form 7 and other copies of the Retains 1 copy of Docs 1 to 5, and releases the six (6) other
Docs 2-7 and brings to CDC-TFD for processing of copies to HW Transporter; Record transaction in EPD 2 minutes EPD Staff N/A
Permit to Bring-Out (PBO) database.
6 Returns copy of the Uniform HW Manifest Form that Receives copy of Uniform Hazardous Waste Manifest Form.
has been duly received by the HW TSD (Treatment,
EPD Staff N/A
Storage, Disposal) Facility
7 Service Provider Submits **Certificate of Final Disposal to CDC-EPD of the 2-3 minutes recording
EPD staff N/A N/A
hazardous wastes.
END OF TRANSACTION
IMPORTANT:
*Transaction is terminated whenever deficiency/ies are found in the requirements. Hazardous Wastes will be returned to Clark-registered enterprise/locator and not permitted for exit outside the CFZ.
**Treatment of hazardous wastes must be made 45 days pursuant to DENR AO 2013-22 and a copy Certificate of Final Disposal shall be submitted to CDC-EPD thereafter.
NOTE:
EPD (Environmental Permit Department)
TFD (Trade Facilitation Department)
Clark Development Corporation
Citizen’s Charter
Department: Mission
ENVIRONMENTAL PERMITS DIVISION
Vision For Feedback or Complaints:
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
EXIT OF TREE DEBRIS conferences, tourism and leisure investment 045 599 2043, 045 599 2642
Step Applicant/Client Service Provider Duration of Activity Person in Charge Fees Form
(under normal
conditions)
1 Request for the issuance of Inspect and Verify the quantity 8 to 10 minutes EPD Staff Special Exit Pass for Non-
a Special Exit Pass (volume) of debris and take Hazardous Materials (EPD
pictures, if necessary Form 8)
Issuance of Order of Payment as P50.00
processing fee
END OF TRANSACTION
Clark Development Corporation
Citizen’s Charter
Department: Mission
ENVIRONMENTAL PERMITS DIVISION
Vision For Feedback or Complaints:
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
PROCESSING OF ENDORSEMENT OF ECC APPLICATION TO DENR- and logistics hub, with facilities for training, include employment, export and
conferences, tourism and leisure investment 045 599 2043, 045 599 2642
EMD REGION III
Step Applicant/Client Service Provider Duration of Activity (under Person in Charge Fees Form
normal conditions) (Php)
1 Clark Locator or Submission of required study or 25 minutes for small to (RMMagat/
Environmental Consultant report to EPD for substantial review medium enterprises (PDR, MNRCandelaria/ Study or Report
and endorsement IEE Checklist, IEE, EPRMP) RCGalang)
50 minutes for large DENR Review Form
factories/ operations (EIS)
Letter or revision of
Submission of Additional Information the study or report
for incomplete data or information, if
required
2 Preparation and Department 5 minutes (RMMagat/ Endorsement Letter
Approval of Endorsement Letter to MNRCandelaria/
DENR EMB RCGalang)
3 Approval and signing VP BDBEG EG Endorsement Letter
Tejada
4 Clark Freeport Enterprise or Issuance and/or releasing 2 minutes HPGozun/ Endorsement Letter
Locator NABarsolaso
END OF TRANSACTION
Clark Development Corporation
Citizen’s Charter
Department: Mission
ENVIRONMENTAL PERMITS DIVISION
Vision For Feedback or Complaints:
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
APPLICATION FOR EXIT OF RECYCLABLES/SCRAP and logistics hub, with facilities for training, include employment, export and
conferences, tourism and leisure investment 045 599 2043, 045 599 2642
MATERIALS
Step Applicant/Client Service Provider Duration of Activity (under Person in Charge Fees Form
normal conditions) (Php)
1 Submit two (2) copies of duly accomplished Verify types and quantities of scrap materials 5 minutes EPD Staff None EPD
Application for Permit to Bring-Out (PBO) hauled, and the submitted requirements, and Form 8
Articles duly signed by authorized locator’s prepares EPD Form 8.
representative.
2 Secures Order of Payment and Pays at Issues Order of Payment (EPD Form 17B) to 2 minutes EPD Staff P50 EPD
CDC Cashier’s Office SBR and records OR in EPD Form 8 after Form-17B
payment.
3 Accompanies EPD Staff for Inspection EPD Staff conducts inspection of the service 10 minutes EQMS Staff None
vehicle or truck to ensure that only recyclable
materials are bought and brought outside of
Clark for proper recycling without residual
wastes (garbage) or hazardous waste
materials included.
4 Review and approval of Special Exit Pass for 2 minutes EPD OIC or Sr. Env. None EPD
Scrap or Recyclable Materials (EPD-FORM-8) Officer FORM-8
5 Receives EPD Form 8 and brings to TFD Retains 1 copy of EPD Form 8, and copy of 1 minute EPD Staff None
for processing of Permit to Bring-Out. PBO and release the original copy to SBR.
Record the transaction into the EPD database.
IMPORTANT: Duration of transaction stops whenever deficiency/ies are found in the requirements.
Clark Development Corporation
Citizen’s Charter
Department: Mission
TRADE FACILITATION DIVISION
Vision For Feedback or Complaints:
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
ELECTRONIC EXPORT and logistics hub, with facilities for training, include employment, export and
conferences, tourism and leisure investment 045 599 2043, 045 599 2642
DOCUMENTATION SYSTEM (e-EDS)
Responsible
Step Activity Duration of Activity Fees
Person
Electronic filing of e-ED
2 Evaluates Application(s) based on the 5 mins. Trade Facilitation Assistant For Company Use Php 50.00
checklist of requirements
* Non-Commercial
3 Screening and approval process: VASP System a.No Commercial Value 50.00
a. Authorized user ID and Password?
b. Locator is e-TAP registered enterprise? b.With Commercial Value
c. Approved importable item? Up to $ 1,000 100.00
- Validation of item descriptions and $ 1,001 to $ 10,000 150.00
corresponding HS codes as against List of $ 10,001 to $ 50,000 300.00
Importables $ 50,001 to $ 100,000 350.00
- Validation of specific item subject to quantitative $ 100,001 to $ 500,000 500.00
restriction or duration/validity of approval of $ 500,000 Above 700.00
importable item
- Items subject to import clearance/permit from
other government agencies?
d. e-TAP fee payment collected, confirmed?
e. System approval if e-TAP application complies
with e-TAP conditions?
Locator
4 Submission of import clearance/permit from other Trade Facilitation Officer NOTES: List of Imporatbles
TFD- Mgr.
2. For system/network trouble of failure to connect - call the VASP,
(Endorsed for
2. Local Sale
10,000 below Php 500
Above $ 10,000 Php 1000
Non-Regulated 20 mins. Asst. Manager/Manager 2. Good Standing (w/ valid PTO and no Outstanding Financial Obligation)
TFD Manager/VP-BDBEG 3. Appropriateness of Articles to Business Purpose
Regulated7 hr. /50 mins
4. Complete Documents: (Pro-Forma Invoice;
Purchase Order; Certificates of Business Registration
5 Releases the approved application of 5 mins. Trade Facilitation Assistant of Transferee for Imported articles, and clearances from Agencies concerned)
Bring-out Permit
Total Total Non-Regulated 30 mins.
Clark Development Corporation
Citizen’s Charter
Department: Mission
Vision For Feedback or Complaints:
HEALTH & SANITATION DIVISION
Investment Promotions Division II
To transform the Clark Freeport Zone by 2020 into To enable locators generate
Guide to Service: a modern industrial estate and premier service productive economic activity to info@clark.com.ph
and logistics hub, with facilities for training, include employment, export and
SANITARY PERMIT conferences, tourism and leisure investment 045 599 2043, 045 599 2642
Step No. Procedures Employee Responsible Standard Time Amount Fees (If Required Documents
any)
1 RECEIVING / PAYMENT HEALTH & SANITATION PERMITS STAFF/
COLLECTION-MEDTECH Small Scale-
PhP300.00 SLA/RC, PRE-EMPLOYMENT/ANNUAL MEDICAL
Medium Scale – EXAMINATION OF ALL EMPLOYEES, SAFETY POLICY,
PhP400.00 ETC
Large Scale-
2 ENCODER/HEALTH & SANITATION PhP500.00
ENCODING PERMITS STAFF
2 Days
1 VERIFY REQUIREMENTS HEALTH & SANITATION PERMITS PhP60.00 CHEST X-RAY, URINALYSIS, STOOL AND PHYSICAL
OFFICER/HEALTH & SANITATION Non-Food, 3 EXAM
PERMITS ASST/HEALTH & days
SANITATION PERMITS STAFF
2 EVALUATION OF REQUIREMENTS MEDICAL SECTION CHEST X-RAY, URINALYSIS, STOOL AND PHYSICAL
Food Handlers, EXAM
5 days
3 COLLECTION-MEDTECH OFFICIAL RECEIPT
PAYMENT
2 Site Development & Planning SDPC Secretariat 1/2 Day N/A Each member of the committee is given a
Committee (SDPC) Secretariat copy of the proposed SDP
schedules a meeting of committee
members for review of submitted site
development plan
3 SDPC members meet to deliberate on SDPC Members 1 Day N/A Proposed SDP
the SDP
4 Recommendation of the SDPC is SDPC Members 1 Day N/A Memorandum to VP/BDBEG with
forwarded to VP/BDBEG for Approval Recommendation from SDPC
6 SDPC writes to proponent/locator on SDPC Secretariat N/A Letter to Proponent/Locator indicating the
the approval/disapproval of the approval/disapproval of proposed SDP.
proposed SDP