Full Report EDITED 2.0

EWC 661: ENGLISH FOR REPORT WRITING
Lecturer: Madam Raihan binti Musa
Awareness of elder abuse among the society in Selangor.
1. Azizul Hakim Bin Sabri 2017466046

2. Mohammad Fikri Bin Husaili 2017466178
3. Muhammad Haziq Haikal Bin Tamizi 2017466044
4. Nur Mohammad Shahrul Ikram Bin Mohd Nor 2017466164
ACKNOWLEDGEMENT
We would like to express my gratitude and appreciation to all those who gave and help us in
completing this report. A special thanks to our English language lecturer, Madam Raihan,
whose help, encouraging and provide us suggestions, helped us to coordinate our project.
We would also like to acknowledge with much appreciation the crucial role of
our project which are our family and friends whose provide us with the idea and information
about this issue. Besides, not to forget Selangor’s society and community who willingly to
cooperate and spend time with us to collect data for our group project and which contribute a
lot in our research.
Last but not least, many thanks to all the classmates whose encouraging and
gave us moral support to maintain the progress of the project.
Content
1 Introduction 1
2 Problem Statement 2
3 Objectives of Study 3
4 Significance of Study 3
5 Scope of Study 3
5.1 Research Methodology 4
6 Previous Study 4
7 Findings 6
7.1 Raw Data 6
7.1.1 Data Classification 6
7.2 demographic section 9
7.2.1 Respondents’ Gender 9
7.2.2 Respondents’ age 10
7.2.3 Respondents’ Living 11
7.2.4 Respondents’ Marital Status 12
7.3 RESPONDENTS’ RESPONSE SECTION 13
7.3.1 Respondents’ (Yes or No) Response 13
7.3.2 Respondents’ Multiple Choice Response 19
7.3.3 Respondents’ Ranking Response 25
7.3.4 Respondents’ Scaling Response 52
7.3.5 Respondents’ Response For Open-Ended Questions 57
8 Conclusion 76
8.1 Gender 76
8.2 Age 76
8.3 Living 76
8.4 Marital Status 76
8.5 Term Of “Elder Abuse” 76
8.6 Elder Abuse in Selangor 77
8.7 Sharing About Elder Abuse to Family or Friends 77
8.8 Elder Abuse Considered As Crime 77
8.9 Elder Always Give Burden 77
8.10 Elder Abuser Should Be Punish 77
8.11 Persons Who Counted As Elders 77
8.12 Persons Who Need To Take Care About Elder’s Welfare 77
8.13 Factors of Elder Abuse Always Under-Reported 78
8.14 Types of Abuse An Elder Might Experience 78
8.15 Example of Financial Abuse 78
8.16 Persons Who Responsible for The Abuse 78
8.17 Why do you think that elders always experience any form of abuse by the 79
others?
8.18 Rank these characteristics that elder abuse victim might have 79
8.19 What are the age range of the elder that is commonly being abused? 79
8.20 Rank these punishments that is the most suitable for elder abuser 80
8.21 Rank those who need to take care about elders’ welfare 80
8.22 Most of the abuser are males 81
8.23 Most children change attitude after they have married 81
8.24 Most of the abusers are their own children 81
8.25 Abuse Not Only Physical But Emotional, Neglect and Financial Also 81
Abuse
8.26 Most Of The Citizens Saw Elder Being Abused in Public Will Considered 81
That is Family Matter
8.27 Send Elder To Welfare House 82
8.28 things to do when see the abuse happen in public 82
8.29 The Best Way To Overcome Elder Abuse Problem is by Conducting 82
Awareness Campaign, Talk and Education
8.30 Comment / opinion/ suggestion on the topic. 83
9 Recommendation 84
9.1 Try to understand elder and one day we also will be elder 84
9.2 Create a community that concern and support elder 84
9.3 Government need to aware people about elder abuse 84
9.4 Citizen should report elder abuse to authorities 84
9.5 Government should play its role 84
9.6 Don’t let your mind to block your intention to help others 84
9.7 Neighbourhood should play their role 85
9.8 Do not afraid to report to authorities 85
9.9 More program need to be proposed 85
9.10 Caregiver should be one who can take care elder properly 85
10 References 86
11 Questionnaire 87
1 INTRODUCTION
People in this world are living with many types different from each other such as
culture, religion, age and many more. Age is one of significant different that can be observed
among ourselves by looking from their physical appearance. Basically, there are two categories
that can be observed which youngster and elder people. Elder is defined to who ages above 60
years old and for a youngster is vice versa. Typically, youngster needs to respect the elder
person who is more experience than them but there is a case where youngster makes abuse
instead of respect to the elder person.
There are many types of abuse that have exposed and defined through media such as animal
abuse, sexual abuse, children abuse and many more but for ‘elder abuse’ does not have a
specific definition that been categorised as one of significant abuse in Malaysia. Elder abuse is
one of the issue that not been exposed to the public because the lack of report and data regarding
to this issue. One of factor that this elder abuse increasing is because the public not discussed
widely. Basically, public assume that elder abuse is one of the family matter that other person
cannot interrupt.
People nowadays does not aware of elder abuse case because this problem usually happened
in silently manner where other people does not realize it. The attitude of other people were not
accept this elder abuse as one of the domestic violence also one of the reason this case is not
been aware by the public. However, the lack of awareness among elder people that does not
know about group that can help them from this case also one of the reason why this case is
remain unexposed.
Elder abuse can be occurring through a few ways such as financial, physical, psychological
and neglect. Usually, this abuse happened to the family where the parent is the victims or elder
such as grandmother or grandfather who cannot be independent because of their physical
disability which need help from the youngster in almost doing everything where the youngster
will feel stress because disturbing their free time and they will have abused the elder without
being noticed because of their anger that they cannot think wisely. Unfortunately, this abuse
can cause death to the victim and yet there are few reports regarding to death as the prove this
abuse is domestic abuse. It has been reported that financial abuse has the highest amount of
report followed by psychological, neglect and lastly physical abuse.
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The elder will move and live at welfare house that have been provided at certain area such as
Selangor where this 95 welfare that have been registered either it is government or non-
government because they want to live without any stress from being abuse by the youngster
such as their family members or children’s families. One of the elder that been emotional
abused by their children explained why he move to the welfare house said, “Sometimes we
fight among ourselves frequently until I feel tension and feel that I have been abandoned by
my own children.”
The public have accepted that elder abuse is not one of a significant abuse in our society. These
are some of the baby steps to prevent elder abuse case increased. Public should not neglect the
presence of elder abuse as one of the main abuse in Malaysia that should been avoid such as
elder should actively report if they been abuse by the youngster and this case should always be
exposed by the local academician or social activists.
2 PROBLEM STATEMENT
Elder abuse which can be described as the mistreatment of older persons in both home
and institutional settings (National Center on Elder Abuse, NCEA, www.nccafv.org) such as
parents and teachers. This violence in Malaysia usually remained as family issues rather than
public issues which is a subject that many do not want to talk about. Todays, people do not
look this problem as a serious matter so in order to get their attention, awareness is a must.
Elder abuse should not be handled alone, we should look upon and handle together as a
community because World Health Organization (WHO, 2012) said that elderly abuse violates
human’s right. In 2013, only 23 cases of elder abuse were reported according to Women,
Family, Community Development ministry but some study has revealed that the problem is
much more widespread. From these facts, we can see that elder abuse has not been a significant
problem in Malaysia. This may due to the lack of awareness in our community and not many
researchers take this problem as their case study in Malaysia.
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3 OBJECTIVES OF STUDY
The purpose of this study is to investigate the awareness of the society about elder abuse. This
study suggests several research objectives to be attained as follows:
a) To identify the factors and the causes of elder abuse.
b) To investigate the awareness of the society about elder abuse.
c) To identify what are the roles of the society in preventing the elder abuse.
d) To recommend ways to overcome this problem.
4 SIGNIFICANCE OF STUDY
From the findings, this study will bring much more benefits to the elders and also community
in several ways. First and foremost, this study will evaluate the perceptions of community on
elder abuse and identify how the community apprehend about the factors of the abuse. Besides,
people in the society or community also will become proactive and more aware with this issue
as the exposure of this issue towards them have been improved in order to defend the life of
the elderly. Through research and education, the awareness among community can be raised.
It also will bring more courage for people to report this problem instead of keeping it hidden
under-reported.
5 SCOPE OF STUDY
The purpose of this study is to investigate the awareness of the society about elder abuse. This
study suggests several research objectives to be attained as follows:
a) To identify the factors and the causes of elder abuse.
b) To investigate the awareness of the society about elder abuse.
c) To identify what are the roles of the society in preventing the elder abuse.
d) To recommend ways to overcome this problem.
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5.1 RESEARCH METHODOLOGY
This is a study will be conducted small well diverse community at Selangor. There will be
several methods that are used to analyze the outcome objective of the study. The sampling of
study method is stratified random sampling and the subjects of this study will be at least 25
married adults, 15 unmarried adults and 10 elders. One of the method is questionnaire that
consists of 30 questions and it will be conducted in English language. The questionnaire uses
both open-ended and closed-ended questions in total of 30 questions. For closed-ended
question, it consists of 5 different type such as Yes/No, 5-point likert-type scales with choices
ranging from “strongly agree” to “strongly disagree”, multiple choice question type, ranking
type and category type. The outcome from the questionnaire can determine the level of
awareness and general knowledge of the Selangor community towards elder abuse.
6 PREVIOUS STUDY
Most of people will take a serious matter when it comes to abuse. But, some of them
still ignoring regarding their abusive behaviour towards the elder. Western researchers usually
called elder abuse, elder mistreatment and elder neglect to refer to the abusive behaviour of
people towards the elderly people (Harbison J, 2012). It is defined as a single or repeated act,
or lack of appropriate action, occurring within any relationship where there is an expectation
of trust which causes harm or distress to an elder person. This includes detriment to older adults
by people they know or with whom they have a relationship, such as spouse, partner or other
family member, friend or neighbour, or those on whom they rely for services (Action on Elder
Abuse Bulletin 1995 May/June).
According to The Star (March 2016), Elder abuse is a growing problem in Malaysia’s
fast-ageing society but it is a crime that is grossly under-reported. Just like domestic violence,
most view it as a “family matter” that is best dealt within the family. In the past 3 years, there
are only 23 cases were reported according to the Women, Family and Community
Development ministry. Survey also been made by University Malaya researchers to the poor
communities in Kuala Lumpur. They found that 1 in 10 individuals over the age of 60 years
old have experienced 1 or more forms of abuse in the last 12 months. Another survey in a rural
community in Kuala Pilah, Negeri Sembilan showed a slightly lower figure: one in 20 elderly
individuals reported abuse by caregivers or families.
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Elder abuse also can be divide into two categories which are abuse and neglect. Abuse
can be categorized into physical, psychological, emotional and financial exploitation while
neglects means the reluctance or failure to out the obligations of care (Wolf R, 2004). Research
findings in economically developed regions and circumstantial evidence suggest that elder
mistreatment is a much more universal phenomenon than what is generally perceived by
society. Elder mistreatment prevalence estimates documented by recent studies varied from as
low as 1.1% to as high as 44.6% (Sooryanarayana R, Choo WY & Hairi NN, 2013) while
Cooper and colleagues in an earlier review found that older population studies generated a
prevalence estimate of between 3.2% and 27.5%. Dependent or vulnerable older people are at
higher risk of abuse with nearly a quarter of them reporting psychological abuse and a fifth
reporting neglect (Cooper C, Selwood A & Livingston G, 2008)
Early studies of elder mistreatment from Western countries indicated an association

between abuse and gender, socioeconomic status and ethnicity. For instance, older women were
more likely to experience abuse, but this differed according to the type of abuse (Biggs S,
Manthorpe J & Tinker A, 2009). Older adults with cognitive and functional impairment,
dementia, disabilities and other chronic health problems are particularly at risk of abuse due to
increased dependence on caregivers (Hansberry MR, Chen E & Gorbien MJ, 2005).
American Psychological Association have divided elder abuse into five types, which
are physical abuse, psychological or emotional abuse, financial abuse or exploitation, sexual
abuse and caregiver neglect (American Psychological Association, 2012). Based on study
conducted by University Malaya’s students, they distributed questionnaire evenly through all
49 medical doctors and 99 nurses. The questionnaire was about all the elder patients that they
treat. There are about 26% of the participants (7 doctors and 34 nurses) stated that they had
encountered probable cases of elder abuse over the past 12 months. Most cases were suspected
by health nurses. Neglect and emotional abuse were reported as the two most common forms
of elder abuse cases suspected, either alone or in combination with other forms. Financial abuse
was suspected by five health care professionals. (Ahmed A, Choo W-Y, Othman S, Hairi N N,
Hairi F M, Mydin F H M, and Jaafar S N I, 2016).
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7 FINDINGS
7.1 RAW DATA
7.1.1 DATA CLASSIFICATION:
TABLE 1 Respondents’ Personal Information with Classification
1. Gender:
Male Female
1 2
2. Age:
Under 30 31-40 41-50 51-60 Over 61
1 2 3 4 5
3. Living:
Family in
Own family Law Caretaker others
1 2 3 4
4. Marital status:
Married Divorced Single Prefer not to say
1 2 3 4
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TABLE 2 The Respondents Classification on Personal Information
Respondent Gender Age Living with Marital Status

R1 2 1 1 4
R2 2 1 1 3
R3 1 3 1 1
R4 2 1 1 4
R5 1 1 1 3
R6 2 1 1 3
R7 2 3 1 1
R8 1 2 2 1
R9 2 3 1 1
R10 1 1 2 1
R11 2 1 1 1
R12 2 1 4 3
R13 2 1 1 3
R14 1 1 1 1
R15 2 1 1 4
R16 1 1 1 3
R17 2 1 1 1
R18 1 5 1 1
R19 2 1 1 3
R20 1 1 1 3
R21 1 4 1 1
R22 2 2 1 1
R23 1 2 1 1
R24 1 4 1 1
R25 1 2 1 4
R26 2 2 1 1
R27 2 2 1 1
R28 2 1 1 4
R29 2 2 1 1
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R30 1 2 4 4
R31 2 1 1 3
R32 1 1 1 4
R33 1 3 1 1
R34 2 3 1 1
R35 1 4 1 1
R36 2 1 1 4
R37 2 4 1 1
R38 2 3 1 1
R39 2 1 1 1
R40 2 1 1 3
R41 2 1 1 3
R42 2 1 1 3
R43 2 1 1 3
R44 2 1 1 4
R45 1 1 1 3
R46 1 1 2 1
R47 1 3 1 1
R48 1 2 1 1
R49 1 1 1 3
R50 2 1 1 3
R51 1 1 1 3
R52 1 1 1 3
R53 2 1 1 1
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7.2 DEMOGRAPHIC SECTION
7.2.1 RESPONDENTS’ GENDER

TABLE 3 Percentage of Respondents' Gender
Gender Frequency Percentage (%)
Male 30 56.6
Female 23 43.4
Total
53 100
Frequency
FIGURE 1 Percentage of Respondents’ Gender
The figure 1 shows that 57% respondent are male while 43% are female.
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7.2.2 RESPONDENTS’ AGE
TABLE 4 Percentage of Respondents' Age
Age Frequency Percentage (%)
Under 30 32 60.4
31-40 9 17.0
41-50 7 13.2
51-60 4 7.5
Over 61 1 1.9
Total 53 100
FIGURE 2 Percentage of Respondents’ Age
From the figure 2 above shows that 2% respondents are aged over 61 years old followed by
who aged 31-40 years old with 17% and 13% who’s are aged from 41-50 years old. The
respondent who are aged below 30 years old with 60% followed by respondent who aged from
51-60 years old with 8%.
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7.2.3 RESPONDENTS ’ LIVING
TABLE 5 Percentage of Respondent Living
Living Frequency Percentage (%)
Own Family 48 90.6

Family in Law 3 5.7
Caretaker 0 0.0
Others 2 3.8
Total 53 100
FIGURE 3 Percentage of Respondents’ Living
From the figure 3 above, the respondent living with their own family with 90%. Then followed
by who living with their family in law with 6% and respondent who live with others such as
friends with 4%. None of respondent live with caretaker.
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7.2.4 RESPONDENTS’ MARITAL S TATUS
TABLE 6. Percentage of Respondent Marital Status
Marital Status Frequency Percentage (%)
Married 26 49.1
Divorced 0 0.0
Single 18 34.0
Prefer not to
9 17.0
say
Total 53 100
FIGURE 4 Percentage of Respondents’ Marital Status
From the figure 4 above, 49% of the respondent are married. Then followed with single
respondent with 34%. The respondents’ marital status who ticked prefer not to say their status
with 17% and none of the respondent are divorced.
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7.3 RESPONDENTS’ RESPONSE SECTION
7.3.1 RESPONDENTS’ (YES OR NO) RESPONSE
5. Have you ever heard the term "elder abuse"?
TABLE 7 Percentage of Elder Abuse Term
Aspects Frequency Percentage (%)

Yes 40 75.5
No 13 24.5
Total Frequency 53 100
FIGURE 5 Percentage of “Elder Abuse” Term

Figure 5 above shows that for question 1, 75% of respondents answer yes that say they know
about elder abuse. The other 25% is for the people who say no.
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6. Do you think elders abuse occur in Selangor?
TABLE 8 Percentage of Elder Abuse Occur in Selangor.
Yes 41 77.4
No 12 22.6
FIGURE 6 Percentage of Elder Abuse Occur in Selangor

Figure 6 shows that for question 2, which 77% of the respondent have thought that elder abuse
is occurring in Selangor that agreed with it. The other 23% respondent say no.
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7. Do you share about elder abuse with your family or friends?
TABLE 9 Percentage of Share About Elder to Family or Friends
Yes 31 58.5
No 8 15.1
Not Applicable 14 26.4
FIGURE 7 Percentage of Share About Elder to Family or Friends

Figure 7 shows that for question 3, 59% of the respondent agreed to share the about "elder
abuse" with their family or friends. The remaining 15% respondent are say no to share and 26%
are not applicable with this type of case.
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8. Do you think "elder abuse" can be considered as a crime, same as “child abuse”?
TABLE 10 Percentage of Elder Abuse can be Considered as Crime
Yes 48 90.6
No 5 9.4
FIGURE 8 Percentage of “Elder Abuse” Considered Crime

Figure 8 shows that for question 4, 91% of the respondent say yes that elder abuse is one of
crime such as child abuse. The other 9% respondent say no.
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9. If you staying with elders, do elders always give burden to you?
TABLE 11 Percentage of Elder Abuse Give Burden to You
Yes 6 11.3
No 37 69.8
Not Applicable 10 18.9
FIGURE 9 Percentage of Elder Abuse Give Burden to You

Figure 9 shows that for question 5, respondent say that elder are not giving burden to them with
70% that agreed with it. The other 19% say that they are not living with their elder, hence they
do not know either it burdens or not. Then followed with 11% respondent said that elder giving
burden to them.
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10. Should elder abuser be punished?
TABLE 12 Percentage of Should Elder Abuser be Punish

Yes 50 94.3
No 3 5.7
FIGURE 10 Percentage of Should Elder Abuser be Punish

Figure 10 shows that for question 6, 94% of the respondent are agreed to punishment to the
abuser. The other remaining 6% respondent said no.
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7.3.2 RESPONDENTS’ MULTIPLE CHOICE RESPONSE
11. For you, what counted as elders?
TABLE 13 Persons Who Counted as Elders
Aspects Percentage
Frequency (%)
Persons who are older than you 34 30

Persons who are disabled 8 7
Persons whose age over 65 years old only 28 24
Persons who are physically old 29 25
Person who are old and married person 15 13
Others 1 1
Total 115
Persons who are older than you
Persons who are disabled
Persons whose age over 65

years old only
Persons who are physically old
Person who are old and married

person
Others
FIGURE 11 Percentage Of Person Who Counted as Elders
Table 13 and Figure 11 shows the percentage of person who counted as elders. Persons who
are older than you hold 30%, followed by the persons who are physically old, 25%. Then,
person whose age over 65 years old only holds 24%, person who are old and married person
holds 13% and persons who are disabled are at 7%. Finally, the others hold at 1% only.
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12. Who need to take about elders' welfare?
TABLE 14 Persons Who Need to Take About Elder's Welfare
Aspects Frequency Percentage(%)

Welfare house 25 18
Themselves 15 11
Their children 45 32
Community 27 19
Government 25 18
Others 2 1
Total 139
Welfare house
Themselves
Their children
Community
Government
Others
FIGURE 12 Percentage of Persons Who Need to Take About Elder's Welfare
Figure 12 shows the percentage of persons who need to take about elder’s welfare. Their own
children have 32%. The other aspects have near percentages among each other which are
community, welfare house, government, themselves and others hold 19%, 18%, 18%, 11% and
1% respectively.
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13. Why does ''elder abuse'' always under-reported?
TABLE 15 Reasons Elder Abuse Always Under-Reported

Considered as 'small thing' (non serious
cases) 31 24
Afraid to report to authorities 25 19
Embarrassment 19 15
Considered as 'family matters' 42 33
Others 12 9
Total 129
Considered as 'small thing'

(non serious cases)
Afraid to report to authorities
Embarrassment
Considered as 'family
matters'
Others
FIGURE 13 Percentage of Reasons Elder Abuse Always Under-Reported
Figure 13 gives information about the percentage of reasons elder abuse always under-
reported. Considered as ‘family matters’ holds 33% and followed by considered as ‘small
thing’ which is 24%. The percentage of afraid to report to authorities, embarassment and others
are 19%, 15% and 9% respectively.
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14. Which kind of abuse an elder might experience?
TABLE 16 Kind of Abuse an Elder Might Experience

Physical abuse 42 28
Financial abuse 33 22
Emotional abuse 38 25
Sexual abuse 11 7
Neglect 25 17
Others 1 1
Total 150
Physical abuse
Financial abuse
Emotional abuse
Sexual abuse
Neglect
Others
FIGURE 14 Percentage of Kind of Abuse an Elder Might Experience
Figure 14 shows the percentage of kind of abuse an elder might experience. Physical abuse
has the percentage of 28%. Followed by emotional and financial abuse which hold 25% and
22%. Neglect, sexual abuse and others holds 17%, 7% and 1%.
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15. What are examples of financial abuse to you?
TABLE 17 Examples of Financial Abuse

Pressuring or forcing to give money 44 42
Using credit card without their
knowledge 25 24
Misusing power of attorney 31 30
Others 5 5
Total 105
Pressuring or forcing to
give money
Using credit card without
their knowledge
Misusing power of attorney
Others
FIGURE 15 Percentage of Examples of Financial Abuse
Figure 15 above shows the percentage on examples of financial abuse. Pressuring or forcing
to give money has the percentage of 42%, then followed by misusing power of attorney which
holds 30%. Lastly, percentage of using credit card without their knowledge and others are 24%
and 5%.
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16. Who do you picture as the person or person who responsible for the abuse?
TABLE 18 Person Who Responsible for The Abuse

Spouse 35 28
Friends 20 16
Paid caregiver 23 19
Stranger 19 15
Neighbors 17 14
Someone else 10 8
Total 124
Spouse
Friends
Paid caregiver
Stranger
Neighbors
Someone else
FIGURE 16 Percentage of Person Who Responsible for The Abuse
Figure 16 above shows the percentage of person who responsible for the abuse. The percentage
of 28% hold by the spouse. The percentage of paid caregiver, friends, stranger, neighbours and
someone else are 19%, 16%, 15%, 14% and 8% respectively.
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7.3.3 RESPONDENTS’ RANKING RESPONSE
17- Why do you think that elders always experience any form of abuse by the others?
TABLE 17.1 Classification of Respondent Answer Based on Question 17
Number of respondents
Aspects Rank Rank Rank Rank Rank
1 2 3 4 5
Asking for money 19 6 8 8 12
Suffering from cognitive impairment (e.g dementia,

17 13 5 11 7
Alzheimer)
Lack of technological savvy 1 10 20 13 9
Physical Frail or limited 7 17 14 13 2

Being too trusting 9 7 6 8 23
TABLE 17.2 Percentage Rank for ‘Asking for Money’ Aspect
Ranking Frequency Percentage (%)

1 19 36
2 6 11
3 8 15
4 8 15
5 12 23
Total 53 100
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FIGURE 17.1 Ranking Percentage for ‘Asking for Money’ Aspect
Figure 17.1 represent a percentage for ‘Asking for money aspect’ by rank. 36% percent of the
respondents has chosen this aspect for rank 1 followed by rank 5 that accounts for 23%, 15%
for both rank 3 and rank 4, and 11% for rank 2.
TABLE 17.3 Percentage Rank for ‘Suffering from Cognitive Impairment’ Aspect

1 17 32
2 13 25
3 5 9
4 11 21
5 7 13
Total 53 100
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Rank 5
13%
Rank 1
32%
Rank 1
Rank 4
21% Rank 2
Rank 3
Rank 4
Rank 5
Rank 3
9%
Rank 2
25%
FIGURE 17.2 Ranking Percentage for ‘Suffering from Cognitive Impairment’

Aspect
Figure 17.2 represent a percentage for ‘Suffering from cognitive impairment’ by rank. 32%
percent of the respondents has chosen this aspect for rank 1 followed by rank 2 that accounts
for 25% of the all respondents, 9% for rank 3, 21% for rank 4, and 11% for rank 5.
TABLE 17.4 PERCENTAGE RANK FOR ‘LACK OF TECHNOLOGICAL SAVVY’ ASPECT

1 1 2
2 10 19
3 20 38
4 13 24
5 9 17
Total 53 100
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Rank 1
Rank 5
2% Rank 2
17%
19%
Rank 1
Rank 2
Rank 3
Rank 4 Rank 4
24%
Rank 5
Rank 3
38%
FIGURE 17.3 Ranking Percentage for ‘Lack Of Technological Savvy’

Aspect
TABLE 17.5 Percentage Rank for ‘Physical Frail or Limited’ Aspect

1 7 2
2 17 19
3 14 38
4 13 24
5 2 17
Total 53 100
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Rank 5 Rank 1
4% 13%
Rank 4
25% Rank 1
Rank 2
Rank 3
Rank 4
Rank 2
32% Rank 5
Rank 3
26%
FIGURE 17.4 Ranking Percentage for ‘Physical Frail or Limited’ Aspect
for 32% of the all respondents, 26% for rank 3, 1% minus difference from rank 3 for rank 4,
and 4% for rank 5.
TABLE 17.6 Percentage Rank for ‘Being Too Trusting’ Aspect

1 9 17
2 7 13
3 6 11
4 8 15
5 23 44
Total 53 100
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Rank 1
17%
Rank 5 Rank 1
44% Rank 2
13% Rank 2
Rank 3
Rank 4
Rank 5
Rank 3
11%
Rank 4
15%
FIGURE 17.5 Ranking Percentage for ‘Being Too Trusting’ Aspect
18 - Rank these characteristics that elder abuse victim might have?
Aspects
Rank 1 Rank 2 Rank 3 Rank 4 Rank 5
Weak 23 16 8 3 3
Disabled 15 21 6 5 6
Poor 2 9 19 18 5
Rich 9 1 6 14 23
Lonely 5 7 14 12 15
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TABLE 18.2 Percentage Rank for ‘Weak’ Aspect

1 23 43
2 15 30
3 2 15
4 9 6
5 5 6
Total 53 100
Rank 5
Rank 4
6%
6%
Rank 3
15% Rank 1 Rank 1
43%
Rank 2
Rank 3
Rank 4
Rank 5
Rank 2
30%
FIGURE 18.1 Ranking Percentage for ‘Weak’ Aspect
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Figure 18.1 represent a percentage for ‘Weak’ aspect by rank. 43% percent of the respondents
has chosen this aspect for rank 1 followed by rank 2 that accounts for 30% of the all
respondents, 15% for rank 3, 6% for both rank 4 and rank 5.
TABLE 18.3 Percentage Rank for ‘Disabled’ Aspect

1 15 28
2 21 40
3 6 11
4 5 10
5 6 11
Total 15 100
Rank 5
11%
Rank 1
Rank 4 28%
10%
Rank 1
Rank 2
Rank 3 Rank 3
11%
Rank 4
Rank 5
Rank 2
40%
FIGURE 18.2 Ranking Percentage for ‘Being Too Trusting’ Aspect
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Figure 18.2 represent a percentage for ‘Suffering from cognitive impairment’ aspect by rank.
28% percent of the respondents has chosen this aspect for rank 1 followed by rank 2 that
accounts for 40% of the all respondents, 11% for both rank 3 and rank 5, and 1% difference
from rank 3 and rank 5 for rank 4.
TABLE 18.4 Percentage Rank for ‘Poor’ Aspect

1 2 4
2 9 17
3 19 36
4 18 34
5 5 9
Total 53 100
Rank 5 Rank 1
9% 4%
Rank 2
17%
Rank 1
Rank 2
Rank 4 Rank 3
34%
Rank 4
Rank 5
Rank 3
36%
FIGURE 18.3 Ranking Percentage for ‘Poor’ Aspect
33 | P a g e
Figure 18.3 represent a percentage for ‘Poor’ by rank. 4% percent of the respondents has chosen
this aspect for rank 1 followed by rank 2 that accounts for 14% of the all respondents, 36% for
rank 3, 34% for rank 4, and 9% for rank 5.
TABLE 18.5 Percentage Rank for ‘Rich’ Aspect

1 9 17
2 1 2
3 6 11
4 14 27
5 23 43
Total 53 100
Rank 1
17%
Rank 2
2%
Rank 5 Rank 1
43% Rank 3
Rank 2
11%
Rank 3
Rank 4
Rank 5
Rank 4
27%
FIGURE 18.4 Ranking Percentage for ‘Rich’ Aspect
34 | P a g e
TABLE 18.6 Percentage Rank for ‘Lonely’ Aspect

1 5 10
2 7 13
3 14 26
4 12 23
5 15 28
Total 53 100
Rank 1
10%
Rank 5
28% Rank 2
13%
Rank 1
Rank 2
Rank 3
Rank 4
Rank 5
Rank 3
26%
Rank 4
23%
FIGURE 18.5 Ranking Percentage for ‘Lonely’ Aspect
35 | P a g e
Figure 18.5 represent a percentage for ‘Lonely’ by rank. 10% percent of the respondents has
chosen this aspect for rank 1 followed by rank 2 that accounts for 13% of the all respondents,
double percentage from rank 2 for rank 3, 23% for rank 4, and 28% for rank 5.
19. What are the age range of the elder that is commonly being abused?
Aspects
Under 50 14 1 4 5 29
51-60 4 20 3 24 2
61-70 9 7 32 3 2
71-80 6 21 8 13 5
Over 81 20 6 5 8 14
TABLE 19.2 Percentage for Under 50 Years Old with Different Ranks

1 14 26
2 1 2
3 4 8
4 5 9
5 29 55
Total 53 100
36 | P a g e
Under 50 Years Old
26%
Rank 1
Rank 2
55% 2%
8% Rank 3
Rank 4
9% Rank 5
FIGURE 19.1 Ranking Percentage for Under 50 Years Old
Figure 19.1 above shows that 55% respondents rank number 5 for under 50 years old.
Then, followed by 26% for ranking number 1, 9% for ranking number 4, 8% for ranking
number 3 and 2% for ranking number 2.
TABLE 19.3 Percentage for 51-60 Years Old with Different Ranks

1 4 7
2 20 38
3 3 6
4 24 45
5 2 4
Total 53 100
37 | P a g e
51-60 Years Old
7%
4%
Rank 1
45% 38% Rank 2
Rank 3
6% Rank 4
Rank 5
FIGURE 19.2 Ranking Percentage for 51-60 Years Old
Figure 19.2 above shows that 45% respondents rank number 4 for 51-60 years old.
number 3 and 4% for ranking number.
38 | P a g e

1 9 17
2 7 13
3 32 60
4 3 6
5 2 4
Total 53 100
61-70 Years Old
6% 4% 17%
Rank 1
13%
Rank 2
Rank 3
60%
Rank 4
Rank 5
TABLE 19.3 Ranking Percentage for 61-70 Years Old
Then, followed by 17% for ranking number, 13% for ranking number 2, 6% for ranking number
4 and 4% for ranking number 5.
39 | P a g e

1 6 11
2 21 40
3 8 15
4 13 25
5 5 9
Total 53 100
71-80 Years Old
9% 11%
Rank 1
25%
Rank 2
40%
Rank 3
15%
Rank 4
Rank 5
FIGURE 19.4 Ranking Percentage for 61-70 Years Old
number and lastly 9% for ranking number 5.
40 | P a g e
TABLE 19.6 Percentage for Over 81 Years Old With Different Ranks

1 20 38
2 6 11
3 5 10
4 8 15
5 14 26
Total 53 100
Over 81 Years Old
26%
38% Rank 1
Rank 2
15% Rank 3
10% 11% Rank 4
Rank 5
FIGURE 19.5 Ranking Percentage for Over 81 Years Old
Figure 19.5 above shows that 38% respondents rank number 1 for over 81 years old.
Then, followed by 26% for ranking number, 15% for ranking number 4, 11% for ranking
41 | P a g e
20. Rank these punishments that is the most suitable for elder abuser.
Aspects
Jail 18 12 4 5 14
pay fine 12 17 4 13 7
community service 7 7 23 7 9
Rehab 5 12 13 20 3
Caning 12 5 9 6 21
TABLE 20.2 Percentage for Jail with Different Ranks

1 18 34
2 12 23
3 4 8
4 5 9
5 14 26
Total 53 100
Jail
Rank 5
26% Rank 1
34%
Rank 1
Rank 2
Rank 3
Rank 4 Rank 4
9% Rank 5
Rank 3
8% Rank 2
23%
FIGURE 20.1 Ranking Percentage for Jail
42 | P a g e
Figure 20.1 above shows that 34% of respondents rank number. Then, followed by 26%
for ranking number, 23% for ranking number 2, 9% for ranking number 4 and 8% for ranking
number 3.
TABLE 20.3 Percentage for Pay Fine with Different Ranks

1 12 23
2 17 32
3 4 8
4 13 24
5 7 13
Total 53 100
Pay Fine
Rank 5
13% Rank 1
23%
Rank 1
Rank 2
Rank 4
Rank 3
24%
Rank 4
Rank 5
Rank 2
Rank 3 32%
8%
FIGURE 20.2 Ranking Percentage for Pay Fine
Figure 20.2 above shows that 32% respondents rank number 2 for paying fine. Then,
followed by 24% for ranking number 4, 23% for ranking number 1, 13% for ranking number
43 | P a g e
TABLE 20.4 Percentage for Community Services with Different Ranks

1 7 13
2 7 13
3 23 44
4 7 13
5 9 17
Total 53 100
Community Services
Rank 5 Rank 1
17% 13%
Rank 2
13% Rank 1
Rank 4
13% Rank 2
Rank 3
Rank 4
Rank 5
Rank 3
44%
FIGURE 20.3 Ranking Percentage for Community Services
Figure 20.3 above shows that 44% respondents rank number 3 for doing community
services. Then, followed by 17% for ranking number 5 and lastly 13% for ranking number 1,
ranking number 2 and ranking number 4.
44 | P a g e
TABLE 20.5 Percentage for Rehab with Different Ranks

1 5 9
2 12 23
3 13 24
4 20 38
5 3 6
Total 53 100
Rehab
Rank 5 Rank 1
6% 9%
Rank 2
Rank 1
23%
Rank 4 Rank 2
38%
Rank 3
Rank 4
Rank 5
Rank 3
24%
FIGURE 20.4 Ranking Percentage for Rehab
Figure 20.4 above shows that 38% of respondents would rank number 4 for going to
rehab. Then, followed by 24% for ranking number 3, 23% for ranking number 2, 9% for ranking
45 | P a g e
TABLE 20.6 Percentage for Caning with Different Ranks

1 12 23
2 5 9
3 9 17
4 6 11
5 21 40
Total 53 100
Caning
Rank 1
23%
Rank 5
40% Rank 1
Rank 2
Rank 2 Rank 3
9% Rank 4
Rank 5
Rank 3
Rank 4 17%
11%
FIGURE 20.5 Ranking Percentage for Caning
Figure 20.5 above shows that 40% respondents rank number 5 for caning. Then,
followed by 23% for ranking number 1, 17% for ranking number 3, 11% for ranking number
46 | P a g e
21. Rank those who need to take care about elders’ welfare?
Aspects
Welfare house 14 9 11 10 9
themselves 10 17 10 5 11
their son 26 8 11 3 5
community 1 14 10 25 3
government 3 5 12 9 24
TABLE 21.2 Percentage for Welfare House with Different Ranks

1 14 26
2 9 17
3 11 21
4 10 19
5 9 17
Total 53 100
Welfare House
17%
26%
Rank 1
19% Rank 2
17% Rank 3
21% Rank 4
Rank 5
FIGURE 21.1 Ranking Percentage for Welfare House
47 | P a g e
Figure 21.1 above shows that 26% of respondents rank number 1. Then, followed by
21% for ranking number 3, 19% for ranking number 4 and 17% for ranking number 2 and
ranking number 5.
TABLE 21.3 Percentage for Themselves with Different Ranks

1 10 19
2 17 32
3 10 19
4 5 9
5 11 21
Total 53 100
Themselves
21% 19%
Rank 1
9% Rank 2
32% Rank 3
19%
Rank 4
Rank 5
FIGURE 21.2 Ranking Percentage for Themselves
Figure 21.2 above shows that 32% of respondents rank number 2 for taking care by
themselves. Then, followed by 21% for ranking number 5, 19% for ranking number 3 and
ranking number 1 and lastly 9% for ranking number 4.
48 | P a g e
TABLE 21.4 Percentage for Their Son With Different Ranks

1 26 49
2 8 15
3 11 21
4 3 6
5 5 9
Total 53 100
Their Son
9%
6%
Rank 1
21% 49%
Rank 2
Rank 3
15% Rank 4
Rank 5
FIGURE 21.3 Ranking Percentage for Their Son
for ranking number 3, 15% for ranking number 2, 9% for ranking number 5 and lastly 6% for
ranking number 4.
49 | P a g e
TABLE 21.5 Percentage for Community with Different Ranks

1 1 2
2 14 26
3 10 19
4 25 47
5 3 6
Total 53 100
Community
6%2%
26%
Rank 1
47% Rank 2
19% Rank 3
Rank 4
Rank 5
FIGURE 21.4 Ranking Percentage for Community
Figure 21.4 above shows that 47% of respondents rank number 4 for take care by
community. Then, followed by 26% for ranking number 2, 19% for ranking number 3, 6% for
ranking number 5 and lastly 2% for ranking number 1.
50 | P a g e
TABLE 21.6 Percentage for Government with Different Ranks

1 3 6
2 5 9
3 12 23
4 9 17
5 24 45
Total 53 100
Government
6%
9%
Rank 1
45%
23% Rank 2
Rank 3
17% Rank 4
Rank 5
FIGURE 21.5 Ranking Percentage for Government
for ranking number 3, 17% for ranking number 4, 9% for ranking number 2 and lastly 6% for
ranking number 1.
51 | P a g e
7.3.4 RESPONDENTS’ SCALING RESPONSE
22. Most of the abusers are males
TABLE 22 Level of Agreement of Respondents
Strongly disagree 2 4
Somewhat disagree 8 15
Neither disagree or agree 20 38
Somewhat agree 16 30
Strongly agree 7 13
Total 53
Strongly disagree
Somewhat disagree
Neither disagree or agree
Somewhat agree
Strongly agree
FIGURE 22 Percentage of Level of Agreement of Respondents
Table 22 and Figure 22 shows the percentage level of agreement from respondents about the
statements that most of the abusers are males. 4% of them are strongly disagree and 15% of
them are somewhat disagree with it. 38% is in neutral which neither disagree or agree. 30% of
the respondents somewhat agree and 13% strongly agree with the statement.
52 | P a g e
23. Most children changed attitude after they have married

Strongly agree 12 23
Total 53
Strongly disagree Somewhat disagree

Neither disagree or agree Somewhat agree
Strongly agree
Table 23 and Figure 23 are about the percentage level of agreement of the respondents
towards the statement that state most children change attitude after they have married. None of
them are strongly disagree which is 0%. 9% of them are somewhat disagree. Respondents who
are in neutral, neither disagree or agree with the statement which hold 36%. Followed by 32%
of them somewhat agree and 23% of the strongly agree.
53 | P a g e
24. Most of the abusers are their own children
Total 53
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree
Table 24 and Figure 24 are showing the numbers and percentage of level of agreements of
respondents on most of the abusers are their own children statement. Only 2% of them strongly
disagree with this statement. 8% of them somewhat disagree. 19% neither disagree or agree.
43% somewhat agree which hold the most percentage. Lastly, 28% of them strongly agree with
this statement.
54 | P a g e
25. Abuse not only physical but emotional, neglect and financial also abuse

Total 53
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree
Table 25 and Figure 25 above are showing about the percentage of level of agreement of
respondents about the statement of abuse not only physical but emotional, neglect and financial
also an abuse. 2% of them strongly disagree with this statement while both somewhat disagree
and neither disagree or agree are at 4%. Somewhat disagree hold 36% and the percentage of
55% is strongly agree with this statement.
55 | P a g e
26. Most of the citizens who saw elder being abused in public will considered that is family
matter

Total 53
Strongly disagree
Somewhat disagree
Somewhat agree
Strongly agree
Table 26 and Figure 26 above shows the numbers and percentage of level of agreement of
respondents on the statement that state most of the citizens who saw elder being abused in
public will considered that is family matter. None of them strongly disagree with this statement
which is 0%. 15% of the somewhat disagree, 19% neither disagree or agree and 32% somewhat
agree. Lastly, the percentage of 34% is strongly agree with it.
56 | P a g e
7.3.5 RESPONDENTS’ RESPONSE FOR OPEN -ENDED QUESTIONS
TABLE 27.1 Respondents’ Response for Question 1
27. Do you have any intention to send your elders to welfare house? Why?
Respondent Response
R1 No. Because I love my family and my elder.
R2 No. Because it is my responsibility.
No. Because our parents is our responsibility to take care of them whatever
R3
happens.
R4 No. As Muslims and most of religion prohibited neglect the elders nor abuse.
R5 No, because I must take care them like they care me when I’m child.
R6 I don’t’ have such intention.
I don’t because I probably be living under the same roof with them which
R7
requires me to be responsible in taking care of them and their daily needs.
R8 No. Because I love my family very much.
R9 No, pity to them.
R10 No, because they’re our responsibilities.
No. Responsibility to take care of elders must be come from the family
R11
members.
R12 No. They are my parent and I want to take care of them.
R13 No. Because I can take care of them myself and with my siblings.
R14 No. I prefer to take care them with my own.
R15 No. I don’t because I love my family.
R16 No, because understand my elders feeling when I send they there.
R17 No.
R18 No. because they are the responsibility of the children.
R19 No, because to me, my family is my priority.
Depends on situation. If they are healthy and able to take care of themselves,
R20 better be at home. If they need to be paid attention all the time, better they
get care from the welfare house.
R21 No, it is my responsible to take care of them.
57 | P a g e
R22 No, because it is my responsible to take of them.
R23 Tidak. Selagi ada waris dan saudara mara terdekat perlu menjaganya.
R24 No, because it is our responsibility to take care of them.
R25 No
R26 No, I love them.
R27 No
No, it is prohibited in Islam to neglect the welfare of their parents, in general
R28
the elders.
R29 No, I love them.
R30 No, not good.
No. Because our parents have taken care of us so we need to appreciate their
R31
sacrifices by keeping them well.
No. Children could take good care of their elders because it is their own
R32
responsibilities.
No. because all religion and races has been taught about the care and
R33
responsibility of elders must come from family members.
R34 No, because it is my responsibility to take care of them.
R35 No. I will take care of myself.
No. Because parents are one of the duties for children to care for and love
R36
them.
For working couple, send elders to welfare house is a best way to make sure
R37
a safety, welfare of elders. Sent them in office hour and pickup after work.
R38 No. I think that children should take care their parent by themselves.
R39 No. Sinful.
R40 No, because they are who raise me up from I was baby until now.
R41 No, I want to take care of them.
No. I don’t and I won’t do that to my parent because I love my family so
R42
much.
Yes, because at welfare house, the elders will have friends and someone will
R43
take care of them.
No the responsibility to take care of elder must come from all family
R44 members. Not only islamic but all religion and all races has been tought
about it.
58 | P a g e
Tidak. Agama Islam melarang membiar ibubapa yang sudah tua dalam
R45
keadaan susah.
R46 No
Never. Because they have given their everything in raising me and my
R47 siblings. So we should return their favor out of love and as a gesture of
"thank you" to the sacrifices they have made.
R48 No. Because I love my parents.
R49 No. Because I think it is my responsibility to take care of them.
R50 No
No, it's may not easy but it is my responsibility as their children to take care
R51
of them.
R52 No, I will take care my own parent/elders/family members
R53 No
TABLE 27.2 Respondents’ Intention Regarding to Send Their Elders to Welfare House
Intention Number of respondent Percentage (%)

Yes 1 1.9
No 52 98.1
Total 53 100
FIGURE 27.2 Intention of Respondent
59 | P a g e
The figure 27.2 above shows that 98.1% of respondent have no intention to send their parent
to the welfare house because of few reasons such as their responsibilities to take care of their
parents or elders. The remaining 1.9% say yes to send their parent to the welfare because they
said the elders will not feel lonely and neglect because at the welfare house, elders got many
friends and caretaker who can take care of them.
Table 27.3 Respondents’ Categories (No) Regarding to Send Their Elders to Welfare House
Categories Number of Respondent Percentage (%)

Responsibility of children 28 52.8
Loving and caring 13 24.6
Others 12 22.6
Total 53 100
FIGURE 27.3 Categories of Respondent (Who Say No)
The figure 27.3 above shows that the reasons or categories why they do not want to send their
parents to the welfare house. There are 52.8% of respondent who said elders are their
responsibilities to take care. The other remaining percent which are 24.6% respondent said they
loved and cared their elders makes them to take care their elders by themselves and 22.6%
respondent just said no and have no reasons.
60 | P a g e
28. If you see this case happen in public, what would you do? And why?
TABLE 28.1 List of Response by The Respondent
Respondent Response
R1 Report the care because not my job to investigate the case.
R2 Observe first then stop the action. Check it the real situation.
R3 Give some advices to the abuser to not doing abuse anymore.
Helping and solved whatever necessary. As Malaysian and our culture to
R4
help each other.
R5 Give some advice to his son that elders are our responsibilities.
R6 I will approach and give some advised the abuser.
I’d step in and do what’s right by voicing out the abusive actions will
involve the authorities to take action on the abuse. Because the abuse
R7
doesn’t have the right to trouble one’s safety and set them in an
uncomfortable environment.
Firstly, I see the case and I asking them the problem why them treat theirs’s
R8
parent like this. Maybe I just can advise them.
R9 Report to police. To make sure the abuser get their punishment.
R10 Tell them to stop because dangerous thing might happen.
 Report it
R11  Approach
 Counsel
R12 Try reporting it to the responsible ones. I afraid I can’t help them myself.
R13 Give them advised, because they is the person that not get the right path.
R14 Stopping them. Elders are need to be protected and loved.
Report!!! We have to report to the police. We have to and must to! If no one
R15
take an action, I will stop / beat them to stop the abuser.
I would stop their action and brought the elders to safety. This is because
R16
they are one of the weak person. So, we need to protect them.
R17 Help and find their family, lodge police report.
61 | P a g e
Send them to counsellor to get more in-depth advice on the importance of
their parents’ care. They also need to know more about the goodness and the
R18 privilege when parents are with us. They also need to know that parents are
in need of children in addition to their helplessness. People also need
affection from children.
R19 I would stop them and save the elders.
R20 Contact related authority to take action.
R21 I’ll report to the authority.
R22 I would report it to police because they will be take care of it.
Saya akan jumpa dan bertanya, apa masalah beliau serta latar belakang diri
R23
dan keluarga beliau.
I would confront them, because is it type of abuse and violate the human
R24
right.
R25 To has police report if found the abusement is critical.
R26 Report to police. Give them punishment.
R27 Report.
Should take immediate action upon it by complaining to the right person or
R28
authority. Islam impose on taking care of the elders.
R29 Give advice, I don’t like terrorism.
R30 Give them punishment, I hate them.
R31 Prevent the act by advising.
I will report it to the police because we need to prevent this case from
R32
happening.
R33 Report it to authority and avoid worst incident such as injury and death.
R34 I will teach him/her a lesson.
R35 I will do nothing. It’s their own responsibility and have to realize about that.
In my opinion, I will inform the authorities to take action on these
R36 irresponsible acts. In addition, they need advice and guidance to learn more
about the issue that is increasingly contagious at this time.
R37 Investigate first and report to authority.
R38 I would give advice to them pity to elders.
R39 Try to protect. Common sense.
R40 I will report it to the one who is responsible to this issue.
62 | P a g e
R41 Report. I want the elder to live happily.
I'll square up. I'll report to authorities (policr) to take an action. I dont have
R42
right power to do that.
R43 I will do nothing, because it is not my business.
Approach and if necessary, report it to authority. To avoid worst incident
R44
such as injury or death.
Memberikannya teguran. Jika berlaku lagi, buat laporan ke pihak yang
R45
berkenaan.
R46 Report to police and relevant board. Elder need to be protect.
I would probably approach and offer help in any way that is possible for me
R47
to help because I strongly believe the phrase " what you give, you get back".
R48 I will report to the police
R49 I will prevent it from happen because it is not good attitude in public
R50 I'll report them to relevant authorities. This kind of thing need to be stop.
If this happens in public, I would try to record it and make a report to a near
R51
police station because I don’t want this abusement keep going.
R52 Ask why they do that. Identify the reason first bofore come into conclusion
R53 Report to authority. Need to prevent more harm done by abuser
63 | P a g e
TABLE 28.2 Classification of The Action by Respondent If See This Case in Public
Report to The Confront The

Give Advice to The
Relevant Abuser or Save The Do Nothing
Abuser
Authorities Elder
R1 R2 R3 R35
R9 R7 R4 R43
R11 R10 R5
R12 R11 R6
R15 R14 R8
R17 R16 R11
R20 R17 R13
R21 R19 R15
R22 R24 R18
R25 R30 R23
R26 R34 R29
R27 R39 R31
R28 R44 R36
R32 R47 R38
R33 R49 R45
R36 R52
R37
R40
R41
R42
R44
R45
R46
R48
R50
R51
R53
64 | P a g e
TABLE 28.3 Percentage of The Action by Respondent if See This Case in Public
Classifications Frequency Percent (%)

Report to the relevant authorities 27 45
Confront the abuser or save the

15 25
elder
Give advice to the abuser 16 27
Do nothing 2 3
Percentage of The Classified Respondents'

Responses
3%
Report to the relevant

27% authorities
45%
Confront the abuser or save
the elder
Give advice to the abuser
25%
Do nothing
FIGURE 28 Percentage of The Action by Respondent if See This Case in Public
From figure 28 and table 28.3 above, they represent percentage of the action by
respondent if see this case in public. The highest one which is 45% of the respondents
responded that they would report the case to the relevant authorities such as police officer while
25% of them would confront the abuser or save the elder from getting abuse. In addition, the
rest of the respondents will give advice to the abuser which is 27% and do nothing which is
only 3%.
65 | P a g e
29. What do you think is the best way to overcome elder abuse problem?
TABLE 29.1 List of Response Based on Their Opinion on the Best Way to Overcome Elder
Abuse Problem
Respondent Response
As a children, I motivate myself to take care and love my elders and also
R1 give my best to have time for caring my elders so they will no hurt feeling
or feeling lonely.
Keep on awareness campaign/religious program to appreciate their
R2
elder/parent.
R3 Give a talk to communities about negatives side of abuse.
Caring and concerned from all such as government, community, that is the
R4
best way.
R5 Make annual campaign or talk to public about elder abuse.
In my opinion, the best way is to raise awareness to the community about
R6
the elder abuse.
By offering them to stay with their close friend or a family member for at
R7 least good period of time for their safety instead of trusting a stranger- a
caregiver to take care of them and their needs.
R8 Apply more affection and love in the family.
R9 Give a campaign.
R10 In my opinion, the best way is do motivation or campaign.
R11 Awareness talk - Concerned from community
R12 Government take serious action to the elder abuser.
Give children complete study about this and that can sure that them will take
R13
care of their parents.
Do more activities with your parents/elders to create strong bond
R14
relationship.
1. Be responsible person.
R15 2. Close yourself to god prayer.
3. Spread positive vibe and loving each other.
66 | P a g e
4. Expose this case to the public and early education.
R16 Spread the news about the elders abuse
R17 Punishment by authorities.
1. Step to overcome this problem is that human attitude should be good
where people need to erode the trivial nature of the less fortunate parents as
well as the children need to disgrace the parents who are considered older
R18 and less useful. 2. Children should be taught religion and exposure from the
beginning of respects for parents.
3. Moral education also needs to be applied in primary and secondary
schools.
R19 Send the elder to welfare house.
R20 Spread awareness among society.
R21 It start from the child age, teach kids to respect their parents.
In my opinion, the best way to overcome elder abuse problem is to make
R22
advertisement on social media and make a campaign.
Sediakan keperluan yang diperlukan dari segi kesihatan dan masalah yang
R23
lain.
R24 Educate the society starting from kindergarten.
To has special community to monitor the related areas which has potential
R25
for the abusement cases.
R26 Increase the reward who take report.
R27 Promote more about this knowledge for public.
R28 Proper legislated laws on financial, authorities, bodies, records.
R29 Make a campaign.
R30 Kill the abuser.
R31 Do a campaign.
R32 Stop them from doing it.
Concerned from all community and government especially from family
R33
members.
Ask community or religious leader to give a talk about elder abuse or put a
R34
message on website, bulletin on in newsletter.
R35 Make a law to do a fair judgement.
R36 1. Voluntary bodies should encourage the elderly to produce the potential.
67 | P a g e
2. The government and the private sector need to retire the elderly.
3. Wedding courses should also be given to each new bride.
R37 Awareness campaign through media.
As Muslims the children should expose with sufficient amount of Islamic
R38
lesson.
R39 Send to welfare houses.
R40 Make a campaign to raise awareness to the public about this problem.
R41 Community should be more aware.
Expose this type of awareness to public/community, to make them alert
R42 about this. This is the best way to reduce and prevent elder abuse cases in
Malaysia.
In my opinion, send the elder to welfare house but their children need to
R43
come every week.
R44 Caring and concerned from all community and neighbor.
R45 Memberi kesedaran kepada semua orang dengan melakukan kempen.
R46 Give exposure to people about this elder abuse issue.
By always reminding ourselves that eventually, we too are going to be those
R47 so called elder and we definitely won't want to be abuse so we treat others
right, the way we want to be treated one day.
R48 Instilling a sense of love towards parents
R49 Do a campaign.
R50 Do a campaign to make people realize the issue that they didn’t noticed.
In my opinion, the best way to overcome elder abuse problem is to make a
R51
campaign to every range of age.
R52 Awareness from everyone
R53 Community involvement is needed to overcome this problem
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TABLE 29.2 Classification of Responses Based on Their Opinion
Motivation Awareness Concern and Government Others

towards campaign, talk actions from actions
ourselves or and education family and
others community
R1 R2 R4 R12 R19
R10 R3 R7 R17 R30
R13 R5 R8 R26 R39
R15 R6 R11 R28 R43
R18 R9 R14 R35
R21 R10 R15 R36
R47 R11 R23
R48 R13 R25
R15 R32
R16 R33
R18 R36
R20 R41
R21 R44
R22 R53
R24
R27
R29
R31
R34
R36
R37
R38
R40
R42
R45
R46
R49
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R50
R51
R52
TABLE 29.3 Percentage of Classified Response Based on the Opinion
Classifications Frequency Percentage(%)

Motivation towards ourselves or others 8 13
Awareness campaign, talk and education 30 48
Concern and actions from family and 14 23
community
Government actions 6 10
Others 4 6
Motivation towards
ourselves or others
Awareness campaign, talk
and education
Concern and actions from
family and community
Government actions
Others
FIGURE 29 Percentage of Classified Response Based on the Opinion
Based on the Table 29.3 and Figure 29 above, they represent the percentage of the respondent
towards the statement of the best way to overcome elder abuse problem based on their own
opinion which has been classified. 13% of them said that motivation towards ourselves or
others are the best way. The percentage of 48% of the respondents thought awareness
campaign, talk and education are the best way to overcome this problem while 23% of them
said the concern and actions from family and community is the best. Finally, government
actions and others has been one of their opinion which has percentage of 10% and 6%.
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30. Please give your comment / opinion / suggestion on the topic.
TABLE 30.1 List of Response Based on Their Opinion/Comment/Suggestion on this topic.
Respondent Response
If to general for public because it most suitable for a community and welfare. As
R1
me a good people, I suggest to take this topic more seriously.
R2 No comment.
We need to give attention and awareness about this negative matter. This matter
R3
shouldn’t be happen for our good.
The government must play the role to avoid the problem by adding more facility
R4
especially the elders who come from the poor.
R5 Some daughter and son must have responsibilities.
R6 It is good topic to be discussed.
The elder abuse occurs at any time of the day while we are busy with life. Which is
why community should take a big first step to combat and prevent elder abuse,
R7
sometimes elders give their caregiver too much stress with their demands which I
suggest caregiver should learn how to release stress in a positive environment.
This topic is good and needs to discussed in order to reduce the problem among
R8
the community.
R9 Topic is good.
Everyone should be aware about their surrounding cases and government should
R10
do something to overcomes and reduce this ‘elder abuse’ problem.
R11 Provide more facility from government. - Provide more awareness talk.
R12 I hope we can help overcome this problem together.
R13 This topic is surely must talk nowadays.
R14 Please love your own parents.
We should spread positive attitude to others. Love and care each other. Love it all.
R15 It all starts with the love in our heart. If we love our elders, this case will not
happen. So spread love and enjoy our life.
R16 In my opinion, this topic is so good to be discussed.
R17 -
Various efforts can be taken to curb the ongoing problems such as through
awareness and government education campaign and the active role played by non-
R18
governmental organizations (NGO’S) in the country regarding the rights and
protection of the elderly.
R19 Do a campaign for saving the elders and stop elder abuse.
R20 A good topic to bring awareness among society.
R21 More enforcement.
R22 This elder abuse must be stop because it is unrespectful actions.
R23 Terbaik dan perlu diketengahkan.
R24 GREAT TOPIC!
R25 Community awareness is important.
R26 Topic is important to spread
R27 -Nil-
Malaysia at the brim of becoming a developed country most have proper
R28 programme as what been implemented in western country but addict with Islamic
values.
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R29 This topic is awesome.
R30 Yes, topic is very good nowadays.
R31 Good. To give awareness.
R32 We should make a campaign to avoid this problem from happening again.
Government must consider elders who need the favor and who not capable to take
R33
care of themselves especially who come from the poor.
R34 Each of the abuser must be punished because they deserve it.
R35 Quite good for netizen.
We as children should have a sense of compassion towards the elderly. In addition,
responsibilities should be carried out by children when they need us. In these
R36 critical moments, senior citizens need an attention. On the contrary, we need to
keep them instead of putting them in the elders welfare home, appreciate them
while they are still there.
R37 Good research.
R38 We should loves our elders because they raise us since we a baby.
R39 Jabatan Kebajikan Masyarakat (JKM) need to check on the elder regularly.
R40 This topic is one of the most familiar topic in our country to discuss about.
R41 Very good.
This topic (elder abuse) can expand more in malaysia to make all malaysian aware
R42
and take an action and to be more responsible person.
R43 This is very good.
Provide more facility from government to elders who not capable to take care of
R44 themselves and come from the poor. The government must considered to all
elders who need the favor.
R45 -
R46 This issue need to overcome as soon as possible.
Its starts with ourselves. Change the way we look into the world. Try to understand
R47 others, the elderly and even abuser. Do our part. Reach out. Only then, things can
be change.
R48 To give awareness to people about how important to take care your parents.
R49 I think it is a serious case that we as a one community should take care of.
R50 Good issue to be discuss and overcome.
This kind of abusement need to stop as it is not good for the elders because they
R51
doesn’t deserve this.
Everyone should taake their own role to prevent elder abuse problem becomes
R52
more serious.
R53 No comment
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TABLE 30.1 Classification of Response Based On Respondent Opinion
Good Family
issue to Give awareness Ways to No member Advice
be about issue to Governme cope with comme responsibilit to Other
discuss people. nt role the issue nt y people s
R1 R3 R4 R36 R2 R5 R12 R22
R6 R10 R11 R15 R17 R14 R46
R8 R11 R21 R47 R27 R38
R9 R18 R28 R52 R45 R51
R13 R19 R33 R7 R53
R16 R20 R39 R34
R20 R25 R44
R23 R26
R24 R31
R29 R32
R30 R35
R31 R42
R37 R48
R40
R41
R43
R49
R50
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TABLE 30.2 Percentage by Classification of Respondent Opinion
Categories Respondent answers Percentage (%)
Good issue to be discuss 18 32
Give awareness about the issue to people. 13 23
Government role 7 13
Ways to cope with the issue 6 11
No comment 5 9
Family member responsibility 1 2
Advice to people 4 7
Other 2 4
FIGURE 30.1 Percentage of Respondent Comment About Elders Abuse Topic.
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Figure 30.1 shows the percentage of respondents based on their opinions, comments and
suggestions on elder abuse issue topic. Their responses are categorized in give awareness about
the issue to people, good issue to be discuss, government role, ways to cope with the issue,
family member responsibility, advice to people, no comment and others. The most of their
response stated that it is good issue to be discuss and about 32% of the entire response. It
followed by response stated the give awareness about the issue to people and shows about 23%.
Government role category accounts for only 12% and 1% difference with ways to cope with
the issue. The lowest response from all category is family member responsibility which
accounts 2% in the chart. As shown in Table 4.30.1, only 1 respondent (R5) talk about family
responsibility.
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8 CONCLUSION
From all the findings stated before, conclusions are made to explain the awareness and thoughts
of elder abuse cases in Selangor.
8.1 GENDER
More than half respondents are male. This is because male is easier to approach about taking
care of elders. Besides, they show more interest in this topic because son in the family are the
most suitable person to take care of their children than daughter.
8.2 AGE
Most of the respondents are from age under 30 years old. This is because this age is the starting
of age to have a family where have responsible to take care their family including their parents
who are can considered to rest at home more often than going to work to find money for their
family anymore. During this age, the unstable feeling like stress can make them doing
something out of their mind such as abuse.
8.3 LIVING
Most of the respondents are is living with their own family either with or without their parents.
This is because most of them are married and for the single will live with their parent. Most
respondent who living with family will easy to approach because they have interest to know
about this topic deeply.
8.4 MARITAL S TATUS

Most of the respondents are married. This is because married respondent have more interest to
know about this topic on how to take care of their parent who need them more they know.
Besides, the single respondent will less concern on how to have own family that need to take
care.
8.5 TERM OF “ELDER ABUSE”

Most of the respondents said they knew about elder abuse. This is important because to
differentiate between other abuse. Elder abuse is special kind of abuse where it can be
considered as family matter where non-family member cannot interrupt or it might consider
rude.
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8.6 ELDER ABUSE IN SELANGOR
Most of the respondent agreed that elder abuse is occurring in Selangor. This is because
Selangor is one of the modern city where most people find their job or income in Selangor.
Hence, they will have less time to spend with their family which that can cause they will less
know about their family and their children will less respect to the elder when they grow up.
8.7 SHARING ABOUT ELDER ABUSE TO FAMILY OR FRIENDS

Most of the respondent agreed to share the information or knowledge about elder abuse to their
family or friends. This is important especially parents share the manner to act with their parent
in proper way instead of spoil the children until they growth without knowing how to repay
their parent with good attitude to them.
8.8 ELDER ABUSE CONSIDERED AS CRIME

Most of the respondent agreed that elder abuse is one of crime. This is important because crime
is one thing that can bring down one community into corruption. Crime should be curb and
stop or it will bring bad knowledge to the children.
8.9 ELDER ALWAYS G IVE BURDEN

Most of the respondent does not agreed that elder abuse give burden to them. This is because
they always positive and think before they do anything that can give negative to their parent
such as hurt feeling. This is important because parents are the one who sacrifice much more
than we know for their children.
8.10 ELDER ABUSER SHOULD BE PUNISH

Most of the respondent are agreed that abuser should be punished. This is because one of the
best way to teach them how to react with good manner to their elder is by punish them.
Sometimes, advises and talks cannot change their attitudes.
8.11 PERSONS WHO COUNTED AS ELDERS

Based on our analysis, the respondent mostly agrees that the person who counted as elders are
person who are older than us. From this we can conclude that anyone who are older than us,
we considered them as elders and we should respect and treat them better.
8.12 PERSONS WHO NEED TO TAKE CARE ABOUT ELDER’S WELFARE

Most of the respondents vote for their own children are the person who need to take care about
elder’s welfare. Logically, yes, the person who need to take care about elder’s welfare is their
own children. This is because it is their children responsibilities to look after and take care their
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own parents or elders. The others like community and government will only supporting us,
they will not completely take care about our parents.
8.13 FACTORS OF ELDER ABUSE ALWAYS UNDER-R EPORTED

Considered as ‘family matters’ has the highest percentage vote by the respondents for the
factors of elder abuse always being under-reported. Mostly, when incident like this happen in
public not many people has the courage to get involve or report this problem because some
citizen has set their mentality that problem like this is not part of their problem or their
responsibility, they are family’s problem.
8.14 TYPES OF ABUSE AN ELDER M IGHT EXPERIENCE

The highest percentage for the types of abuse an elder might experience that has been vote by
the respondents is physical abuse compared to the others. This is because if being compared to
the other kind of abuse, physical abuse is the most obvious one which mostly being reported
and being exposed to the media.
8.15 EXAMPLE OF FINANCIAL ABUSE

Based on our chart, the highest are pressuring or forcing to give money which has been vote
by respondents as the examples of financial abuse. If we compared to the other options, this
example is the cruelest which there might be many types of method that can be used to pressure
or forcing the elders in order for the abuser to retrieve the money. Some method may be
committing homicide.
8.16 PERSONS WHO RESPONSIBLE FOR THE ABUSE

Spouse has been voted to be the highest persons who responsible for the abuse. The other option
has really close percentage to each other. Because the other options are considered as strangers
which hardly for the to commit elder abuse because most of the time, elders will be with the
person who are close to them. So the closest person is spouse.
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8.17 WHY DO YOU THINK THAT ELDERS ALWAYS EXPERIENCE ANY FORM OF ABUSE BY THE
OTHERS ?
Based on respondents’ response, the reason why elder most likely being abuse because of
aspect ‘asking for money. Most of the respondents rank this as 1st rank. This most likely happen
from their children or close relatives. They being abuse in form of financial. The reason also
followed by suffering from cognitive impairment aspect because their caretaker may have
stressed out because of their illness. As second rank, most of respondents have chosen physical
frail or limited. Human as they enter elder life stage, they will become weaker else if they
disabled. They need support from other because of their limited in to do something. This may
lead to abuse if the caretaker is not mentally stable. The most choose for rank 5 which is not
preferable is being too trusting aspect because it is not main issue if they were too trust. Maybe
it is just in minority.
8.18 RANK THESE CHARACTERISTICS THAT ELDER ABUSE VICTIM MIGHT HAVE
Based on the respondents ranked answers, a person who are weak are more likely to be elder
abuse victim. Followed by disabled as second rank majority pick. These both aspects surely
are the characteristics for elder abuse victim have as they are not able to do things such their
daily routine activity, eat, walk or/and etc. They need support from others such caretaker to
support their needs. This may lead to abuse if the caretaker being stressed out. Highest
percentage in rank 5 (least preferred) accounted to rich aspect. Almost half of all respondents
rank this aspect at 5th rank. This clearly show that elder abuse is least likely to be happen if
person have this characteristic.
8.19 WHAT ARE THE AGE RANGE OF THE ELDER THAT IS COMMONLY BEING ABUSED?
From the data analysed, according to the respondent, elders which age between 61-70 years
old always getting abuse by the others. This is maybe because they think that between those
age is the most problematic age where the elders may have many weakness or complication of
health may come to this age and give burden to them. Other than that, age 61-70 years old also
the age of retirement. So most of them want to spend their time with family. Then, some of
their family would go for work and leave them alone in the house. For age over 80 years old,
maybe the most of the respondent still have some pity for them. On the other hand, many
respondents also choose elders under 51 years old would be the least preferred for elders to be
abuse. At this age, most of them still strong and healthy. So, they can do their work by
themselves without having to get help from the others.
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8.20 RANK THESE PUNISHMENTS THAT IS THE MOST SUITABLE FOR ELDER ABUSER
From the data analyzed, some of the respondents vote jail as the punishment for the abuser.
This is maybe for letting the abuser having the hard time for what they are doing to the elders.
This also to let the abuser know that elder abuse is prohibited in human life. As they are a weak
person that need full care from us. Instead of abusing them, we should take care of them. For
elders who are their parents, we should repay them as they always take care of us since we
were a baby even until now. Most of respondent also want to punish the abuser by doing
community services. They maybe want to give the abuser one more chance to turn over a new
leaf. Maybe they abuse the elder because they cannot control their anger from work or stress
and let the anger to the elder. On the other hand, community services are a good thing as they
can give many good morals the people. For the least preferred punishment for abuser that most
of the respondent choose is caning. In Islamic understanding, caning is the most preferred
punishment for any crime. But they have their own rules on caning. maybe some of the
respondent still did not want to having that form of punishment for the abuser. The abuse of
the elder may not as heavy as others crime such as raping or stealing. In addition, the
respondents also did now want rehab as the punishment for the elder abuser. Maybe they think
that those punishment is didn’t enough for their doing. Rehab usually suitable for the drug or
alcohol addicts. Maybe it not suitable for the elder abuser.
8.21 RANK THOSE WHO NEED TO TAKE CARE ABOUT ELDERS’ WELFARE
From the data analyzed, most of respondent preferred their son as the person who should take
care about the elders’ welfare. Their son should repay for what their elders do to them since
they are baby. It is a common sense for a person to take care their parents. Other than that,
some of them also choose that the elders should take care of themselves. This may apply to an
elder which has no family to take care of them due to no marriage, death or lost contact with
their close family. On the other hand, the least preferred person to take care of the elders is the
community. Maybe because not all the community is a good community. So some of them
would take care of the elder wrongly or take advantage of the elders. Some community also
didn’t want to have burden on taking care of the strange elders that have no connection with
them. So they may feel that the elders are not their responsibility. Same goes to the government,
as the government have many heavier issue to handle rather than elders’ welfare. In the end,
the elders will be neglect by the government.
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8.22 MOST OF THE ABUSER ARE MALES
From the chart, we can conclude that all respondents are not sure with the statements. There
might be males are not the most gender to be the abuser. Females also might become the most
gender to be abusers. So, it cannot be confirmed whether it is male or female that become the
most abusers.
8.23 MOST CHILDREN CHANGE ATTITUDE AFTER THEY HAVE MARRIED

Respondents are neither disagree or agree with the statement of most children changed attitude
after they have married. The closest percentage to the highest percentage is respondents
somewhat agree with the statement. So we can conclude that, respondents might think that the
children changed after they married. This is because the children need to manage their time to
spend or look after their parents, wife and their own children. It may happen that parents get
the least time.
8.24 MOST OF THE ABUSER ARE THEIR OWN CHILDREN

Most of the respondents somewhat agree with the statement. This is because the one who
should to look after and take care of the parents is their own children. The children also is the
closest person that might spend most of their time together with their parents. So some children
may feel annoying towards their parents and start to treat them badly which may lead to abuse.
8.25 ABUSE NOT ONLY PHYSICAL BUT EMOTIONAL, NEGLECT AND FINANCIAL ALSO
ABUSE
Respondents are strongly agreed with this statement. This is because there are many types of
abuse that had been committed. We might not know it because it has not been exposed or alert
with these types of abuse. Besides, the other types of abuse also did not happen in open public
and also been under-reported. If we pay more attention to this issue, we know that there are
many types of abuse other than physical such as neglect and emotional abuse. So, we should
be careful not to be accidentally abuse elders.
8.26 MOST OF THE C ITIZENS SAW ELDER BEING ABUSED IN PUBLIC W ILL C ONSIDERED
THAT IS FAMILY MATTER
The highest vote that has been received by respondents is strongly agree which most people
agree that most of the citizens who saw elder being abused in public will considered that is
family matter. Actually, this incident we can ask ourselves whether we have that thought or
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not. If not, we are responsible citizen which do not want this problem to spread. Besides, people
also do not have their courage to approach this problem when its happen in public and take
action to report to the authorities. So, we should be more courage to protect the elders and
prevent this problem from spreading.
8.27 SEND ELDER TO WELFARE HOUSE

Most of the respondent said no to send their elders to the welfare house. This is because they
are responsible and love toward their parents who has sacrifice to grow them up with patients.
Most of the parents are more comfortable living with their children instead living at welfare
house. We all know, when we send our parent to welfare house, they will have more friends
and caretaker who can take care of them more well than their children but most of the parent
like to spend more of their time with their grandchildren or kids.
8.28 THINGS TO DO WHEN SEE THE ABUSE HAPPEN IN PUBLIC
Based on the data analysed, we can see that most of the respondents choose to report the abuse
cases to the authorities if they see it happen in public. This is actually a wise act because they
may doesn’t want to interfere with stranger’s problems. So instead of taking action to the
abuser, so they just report to the authorities and let them do their work. Other than that, it is
also good if we let the authorities decide what to do instead of arguing with the abuser and
make things worse. Then, the respondents also choose to give advice to the abuser. When abuse
happen in public, we could interfere the abuse with giving advice or control the situation. This
will make much better. In addition, there are small amount of respondents who choose to do
nothing when the abuse happens in public. This may not the rational things to do because the
abuse can become more worst if we let it happen. The elder might have emotionally or
physically injured by the abuser. For confronting the abuser or save the elder, it is also a rational
thing to do as some of the respondent vote for it.
8.29 THE BEST WAY T O OVERCOME ELDER ABUSE P ROBLEM IS BY CONDUCTING

AWARENESS CAMPAIGN, TALK AND EDUCATION
Most of respondents said that the citizen and public need to be aware with this problem by
conducting campaign, talk and education. This awareness might help in overcoming this issue
and the community will be more alert and informed with this issue. Besides, there are also other
opinions but this opinion is the most.
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8.30 COMMENT / OPINION/ SUGGESTION ON THE TOPIC.
Most of the respondents give opinion about the topic is the issue that is good to be discuss. It
is clear to be concluded that this topic need to be discuss more seriously as their opinion may
from their life experience as witnesses, victim or even abuser. There are also respondent’s
responses that says about give awareness about the issue to people. This shows that people in
Selangor lacks of exposure and awareness about this issue. The least response category is
family member responsibility. This clearly shows family member responsibility are not the
reason for this issue.
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9 RECOMMENDATION
9.1 TRY TO UNDERSTAND ELDER AND ONE DAY WE ALSO WILL BE ELDERS
Try to be more rational and patient. the elders might be tiring and annoyed sometimes due to
their weakness and health complication. try to put yourself as the elders if you treat them badly.
the good deed that we did today might be repay anytime. let’s make a world a better place.
9.2 CREATE A COMMUNITY THAT ARE CONCERNED AND SUPPORT ELDERS

We can create a community support for the caregivers and elders to avoid the abuse to the elder
people. the government can make funding to provide additional training to the caregivers so
that the elders' welfare at the welfare house will be more professional. funding to the people
who work on aging-related care also good on prevention and detection of the elder abuse.
9.3 GOVERNMENT NEED TO BE AWARE OF PEOPLE ABOUT ELDER ABUSE

Government also can increase the awareness of the elder abuse among the community so that
they can easily recognize the sign of elder abuse in their lives such as campaign through social
media. we can make this issue as serious as the child abuse. with this, we will make the
community to be more alert on this and it is possible for us to stop the elder abuse.
9.4 CITIZENS SHOULD REPORT ELDER ABUSE TO AUTHORITIES

Community or citizen should practice reporting this problem as soon as they see this incident
happens in public. This is because from this attitude, we can make changes toward this issue
by reducing it or vanishing it off from our country. When the community keep alerts with this
issue and reporting them, the abuser will be scared to commit abuse towards elders.
9.5 GOVERNMENT SHOULD PLAY ITS ROLE

The government can play their role in reducing this problem by offering reward for them whose
stay alert with this issue and report them to the authorities. Besides, government also should
give an award for them who has the courage to take actions in eradicating this issue.
9.6 DON’T LET YOUR MIND TO BLOCK YOUR INTENTION TO HELP OTHERS
We have been taught that we cannot interrupt other family problem if not, we might consider
rude. This is true but we also have been taught that we need to help each other especially who
really in need such as elders. If we see elders being abused in public, why not we ask them
properly and give some advised to the abuser to stop abusing the elders because it is not good
even the elders are not your relatives. We should set our mind every time to help other people
even though we will label as rude by others.
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9.7 NEIGHBOURHOOD SHOULD PLAY THEIR ROLE
Neighbourhood is one of the medium to keep a society always in harmonies and safe. A
neighbourhood should have a perception to mind other person business when comes to their
neighbour’s safety. We need to be aware that elder abuse is dangerous in our society because
it is such a silent killer. We do not know when it comes to us either in physical or other types
of abuse. So, neighbourhood society like JKK (Jawatankuasa Ketua Kampung) should do more
activities to make sure neighbours’ safety always in harmonies.
9.8 DO NOT AFRAID TO REPORT TO AUTHORITIES

Some of elders that being abused feel afraid with their children or abuser until they do not want
to make any report regarding their abused. If we not the one who supposed to be responsible
to report to the authorities, who else will do. This is dangerous because it can increase the
number of death elders without we know the truth of their death. The neglect by their beloved
children also can be an abuse to them. So don’t let our feeling to block our safety and freedom
to live happily without being abused.
9.9 MORE PROGRAM NEED TO BE PROPOSED

There is some program that should be organized by the community to fight this issue such as
home visitation and family support program. This program can increase the awareness among
citizen by sharing information about this issue. Besides, it also can ease the burden of the family
which involve with elder abuse issue thus solving the problem in the family.
9.10 CAREGIVER SHOULD BE ONE WHO CAN TAKE CARE ELDER PROPERLY
Elder caregiver should not the one who cannot take care elder. They should expect elder
deficiency and can handle emotion such stress. Caregiver stress is the most theory that centre
all of the factor for elder abuse issue. The person caring need to have knowledge about how to
be elder caregiver and they might not aware that they will being abusive. This is one of the best
way to overcome elder abuse issue.
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10 REFERRENCES
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doi:10.1080/08946566.2016.1185985
2. Bidin, A., Mohd, Z., Harun, N., Salleh, K., & Hamid, N. '. (n.d.). Understanding the
Issue of Elder Abuse from Islamic Perspective. Retrieved from
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3. Choo, W. Y., Hairi, N. N., Sooryanarayana, R., Yunus, R. M., Hairi, F. M., Ismail, N.,
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a-subject-many-dont-want-to-talk-about/
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6. Jamaluddin, S. Z., Chuan, G. C., & Taher, M. A. (2015). Strategies in the Prevention
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Behavioral Sciences, 172, 42-48. doi:10.1016/j.sbspro.2015.01.333
7. Preventing and Addressing Elder Abuse [PDF]. (2017, July). Health in Aging
Foundation.
8. Socio-Drama Tackling Ageism, Preventing Abuse (2015). Elder abuse context and
theory.
9. Violence in Families. (1998). doi:10.17226/5285
10. Zaharah, S., Jamaluddin, B., Ching, G., & Abu, M. (2015). Strategies in the prevention
or reduction of Elder Abuse in. Procedia - Social and Behavioral Sciences, 172, 42–48
http://dx.doi.org/10.1016/j.sbspro.2015.01.333
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QUESTIONNAIRE
FACULTY OF CHEMICAL ENGINEERING

Universiti Teknologi Mara
We the students of the faculty of Chemical Engineering would like to know the awareness
about elder abuse in Selangor society. We do not know whether the old people experience elder
abuse or not because sometimes they hide the fact. A key aim of this project is to collect
information about the awareness of the public towards elder abuse. It is intended that the
findings will be publicly available to a wide range of both communities and individuals, who
may be seeking assistance in relation to elder abuse. The data will be kept confidential. Please
return the completed questionnaire to the respective member.
Please check mark (√) next to the word or phrase that best matches your response.
1.Gender 2. Age
Male Under 30
Female 31 - 40
41 - 50
51 – 60
Over 61
3. Who do you live with? (several answers are possible)

Own family
Family in law
Caretaker
Others :
4. Marital Status
Married
Divorced
Single
Prefer not to say
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5. Have you ever heard the term "elder 6. Do you think elders abuse occur in
abuse"? Selangor?
Yes Yes
No No
8. Do you think “elder abuse” can be

7. Do you share about elder abuse with your
considered as a crime, same as ‘child
family or friends?
abuse”?
Yes Yes
No No
Not applicable
9. If you staying with elders, do elders always

10. Should elder abuser be punished?
give burden to you?
Yes Yes
No No
Not applicable
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For this question below, you may place an X as many boxes as you think appropriate.
11. For you, what counted as elders? 12. Who need to take about elders’ welfare?
Persons who are older than you Welfare house
Persons who are disabled Themselves
Persons whose age over 65 years old
Their children
only
Persons who are physically old Community
Person who are old and married
Government.
person
Others : _____________ (please Others : ______________ (please
specify) specify)
13. Why does “elder abuse” always under- 14. Which kind of abuse an elder might
reported? experience?
Considered as ‘small thing’ (non
Physical abuse
serious cases)
Afraid to report to authorities Financial abuse
Embarrassment Emotional abuse
Considered as ‘family matters' Sexual abuse
Others : ______________ (please
Neglect
specify)
Others :
15. What are the examples of financial abuse to 16. Who do you picture as the person or persons
you? who are responsible for the abuse?
Pressuring or forcing to give money Spouse
Using credit card without their
Friends
knowledge
Misusing power of attorney Paid caregiver
Others : Stranger
Neighbors
Someone else :
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Please rank the following items by ticking labelling from 1-most preferred to 5-least preferred.
17. Why do you think that elders always 18. Rank these characteristics that elder abuse
experience any form of abuse by the others? victim might have
Asking for money Weak
Suffering from cognitive impairment
Disabled
(e.g dementia, Alzheimer)
Lack of technological savvy Poor
Physical frail or limited Rich
Being too trusting Lonely
19. What are the age range of the elder that is 20. Rank these punishment that is the most
commonly being abused? suitable for elder abuser
Under 50 Jail
51 – 60 Pay Fine
61 – 70 Community Service
71 – 80 Rehab
Over 80 Caning
21. Rank those who need to take care about elders’

welfare?
Welfare house
Themselves
Their son
Community
Government.
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Indicate your feeling about the following items by ticking (/) on the appropriate box.
Neither
Strongly Somewhat Somewhat Strongly
No Disagree
Disagree Disagree Agree Agree
or Agree
Most of the abusers are

22.
males.
Most children changed

23. attitude after they have
married
Most of the abusers are

24.
their own children.
Abuse not only

physical but emotional,
25. neglect and financial
also categorized as
abuse.
Most of the citizens
who saw elder being
26. abused in public will
considered that is
family matter
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Please answer the questions below with your own word.
27. Do you have any intention to send your elders to welfare house? Why?
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
28. If you see this case happens in public, what would you do? and why?
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
29. In your opinion, what do you think is the best way to overcome elder abuse problem.
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
30. Please give your comment / opinion/ suggestion on the topic.

___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
THANK YOU FOR YOUR COOPERATION.
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EWC 661: ENGLISH FOR REPORT WRITING

Lecturer: Madam Raihan binti Musa

Awareness of elder abuse among the society in Selangor.

1. Azizul Hakim Bin Sabri 2017466046

a) To identify the factors and the causes of elder abuse.

b) To investigate the awareness of the society about elder abuse.

d) To recommend ways to overcome this problem.

a) To identify the factors and the causes of elder abuse.

b) To investigate the awareness of the society about elder abuse.

d) To recommend ways to overcome this problem.

Early studies of elder mistreatment from Western countries indicated an association

Respondent Gender Age Living with Marital Status

7.2.1 RESPONDENTS’ GENDER

Gender Frequency Percentage (%)

FIGURE 1 Percentage of Respondents’ Gender

Age Frequency Percentage (%)

FIGURE 2 Percentage of Respondents’ Age

Living Frequency Percentage (%)

Own Family 48 90.6

FIGURE 3 Percentage of Respondents’ Living

Marital Status Frequency Percentage (%)

FIGURE 4 Percentage of Respondents’ Marital Status

5. Have you ever heard the term "elder abuse"?

TABLE 7 Percentage of Elder Abuse Term

Aspects Frequency Percentage (%)

FIGURE 5 Percentage of “Elder Abuse” Term

FIGURE 6 Percentage of Elder Abuse Occur in Selangor

FIGURE 7 Percentage of Share About Elder to Family or Friends

FIGURE 8 Percentage of “Elder Abuse” Considered Crime

FIGURE 9 Percentage of Elder Abuse Give Burden to You

TABLE 12 Percentage of Should Elder Abuser be Punish

FIGURE 10 Percentage of Should Elder Abuser be Punish

11. For you, what counted as elders?

TABLE 13 Persons Who Counted as Elders

Persons who are older than you 34 30

Persons who are older than you

Persons who are disabled

Persons whose age over 65

Person who are old and married

FIGURE 11 Percentage Of Person Who Counted as Elders

TABLE 14 Persons Who Need to Take About Elder's Welfare

Aspects Frequency Percentage(%)

FIGURE 12 Percentage of Persons Who Need to Take About Elder's Welfare

TABLE 15 Reasons Elder Abuse Always Under-Reported

Aspects Frequency Percentage(%)

Considered as 'small thing'

FIGURE 13 Percentage of Reasons Elder Abuse Always Under-Reported

TABLE 16 Kind of Abuse an Elder Might Experience

Aspects Frequency Percentage(%)

FIGURE 14 Percentage of Kind of Abuse an Elder Might Experience

TABLE 17 Examples of Financial Abuse

Aspects Frequency Percentage(%)

FIGURE 15 Percentage of Examples of Financial Abuse

TABLE 18 Person Who Responsible for The Abuse

Aspects Frequency Percentage(%)

FIGURE 16 Percentage of Person Who Responsible for The Abuse

TABLE 17.1 Classification of Respondent Answer Based on Question 17

Suffering from cognitive impairment (e.g dementia,

Lack of technological savvy 1 10 20 13 9

Physical Frail or limited 7 17 14 13 2

TABLE 17.2 Percentage Rank for ‘Asking for Money’ Aspect

Ranking Frequency Percentage (%)

Ranking Frequency Percentage (%)