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MX-M905

Notice
This Handy Guide is provided for
your convenience — it is not
intended to replace the Service
Manual.
Always refer to the Service Manual and
Operation Guides for the latest information.

Technical Handy Guide


JANUARY 2017 [US]

CONTENT
Product Specification 2 Updated E-Manual Update 41 Updated
Peripheral Specification 5 Watermark Update 43 Updated
Product Options 8 Updated OCR Dictionary Update 45 Updated
Output Device Configuration 10 Updated EEPROM Handling Procedure 47
Power Requirement 11 Updated HDD Replacement Procedure 48
Consumables 12 mSATA SSD Replacement Procedure 50
Initial Setup 14 Firmware & Print Driver Revision 51 Updated
Density & Gradation Adjustment 17 Test Simulation 52 Updated
Maintenance 18 Updated Trouble Codes 59 Updated
Operating System Support 24 Updated Sensor Location 67
Media Support List 25 Updated Jam Cause Codes 70 Updated
Wireless LAN Setup 26 Updated Repair Hints 76 Updated
Sharp Print Release 32 Updated Document Reference 78
Firmware Upgrade 35 Updated Notes 79
Firmware Recovery 39

23/02/2017
PRODUCT SPECIFICATION SHARP

MX-M905
GENERAL SPECIFICATION:
Type: Console
Original paper size: Max. A3
Tray: 12” x 18” – 5.5” x 8.5R, Opt Bypass: 12” x 18” – 5.5” x 8.5R [MX-MFX1] or 12” x
Printed Paper Size:
18” – 5.5” x 8.5R [MX-MF11]
Standard Paper Capacity: 3,100 (1200 + 800 sheets, 500 sheet x 2, 100-sheet Multi bypass)
8,500 (1200 + 800 sheets, 500 sheet x 2, 500 sheet bypass &
Maximum Paper Capacity:
2500 sheet x 2 LCT)
Tray 1 & 2: 60-105 g/m2 Tray 3 & 4: 60g/m2-220g/m2
Paper Weight:
Bypass: 52g/m2-300g/m2 [MX-MFX1], 55g/m2-220g/m2 [MX-MF11]
Warm-up Time: 210 sec
Operation Panel: 10.1” Colour WSVGA
(1024x600 dots)
Resolution (Max): 600 x 600dpi, 1200 x 1200dpi, 9600 (equivalent) x 600dpi
Memory: Copy/Printer: 6GB (STD & Shared)
HDD Capacity: 1TB
Duplex: STD (60g/m2-220g/m2)
Dimensions (WDH): 1086 x 791 x 1237 mm
Weight: 302kg
Life: 24,000K or 5 years
ENVIRONMENTAL:
Power Consumption: 3.55 kW
TEC Value: 12.2 kWh
COPIER SPECIFICATION:
Copy Speed (Max.): 90 ppm (LT), 47 ppm (LDG)
E-Sort / SOPM: Yes / Yes
First Copy Time (OC): 4.0sec
First Copy Time (DSPF): 6.3sec
Continuous Copy: Max 9,999
Scan Resolution: 600 x 300 dpi / 600 x 400 dpi (Defaut) / 600 x 600 dpi
Zoom Range: 25 - 400% (DSPF 25 - 200%)
Tandem Copy: Supported (with same model series only)
DOCUMENT FEEDER:
Type: STD: DSPF
Original capacity: Max 250 sheets (80 g/m2)
Max Replacement Speed: Copy/Image Send Mode: 120 opm (simplex), 240 opm (duplex).
Double Feed Detection: Not Supported
DOCUMENT FILING:
Capacity: 10GB (Quick Folder) + 250GB (Main/Custom Folder)
Quick/Main Folder: Max: 3,000 pages (Quick), 35,000 pages (Main/Custom) or 5,000 files
User Registrations: 1000
Preview Thumbnails: Supported (includes Advanced Edit Mode)

2
SHARP PRODUCT SPECIFICATION
MX-M905
PRINTER SPECIFICATION:
Print Speed (Max.): 90 ppm (LT), 47 ppm (LDG)
PDL (Emulation): STD: PCL6, Adobe® PostScript® 3™.
Interface: USB2.0, 10Base-T / 100Base-TX / 1000BaseT
Protocol: TCP/IP (IPv4, IPv6), IPX/SPX (Netware), Ether Talk
Windows® Vista*, Windows® 7*, Windows® 8* / 8.1*, Windows® 10*.
Supported OS: Windows® Server 2008* / 2008R2 / 2012 / 2012R2 / 2016 (*32/64bit).
Mac OSX 10.6.x, 10.7.x, 10.8.x, 10.9.x, 10.10.x, 10.11.x, 10.12.x
Bundled Utility Software Status Monitor
STD: JPEG, TIFF, PRN, PCL, PDF, PDF/A, Encrypted PDF, PS,
USB Direct Print (Pull):
DOCX, PPTX, XLSX & PNG.
Tandem Print: Supported (with same model series only)
SCANNER [IMAGE SEND]:
Requirement: STD
Resolution: 100, 150, 200, 300, 400, 600 dpi
Mono: TIFF, XPS, PDF, PDF/A-1a, PDF/A-1b, Encrypted PDF, Searchable PDF,
Office Format (docx, xlsx, pptx), TXT, RTF & UTF-8.
Format:
Colour: TIFF, XPS, JPEG, PDF, PDF/A-1a, PDF/A-1b, Encrypted PDF, Searchable
PDF, Compact PDF, Office Format (docx, xlsx, pptx), TXT, RTF & UTF-8.
Duplex: Yes
Desktop (Sharpdesk), FTP, E-Mail, SMB Folder, HDD, TWAIN / WIA compliant,
Destination:
I-Fax (SMTP)
User Registrations: Max 500 (one touch), 500 (group)
Bundled Utility Software: Sharpdesk (1 license)
MOBILE DEVICE
AirPrint™ Support: TBD
Google Cloud Print™: Supported
Mopria™: Not Supported
Sharp Plug-in for Android™: Supported
Sharpdesk® Mobile: Supported
CLOUD CONNECTOR (SCAN/PRINT):
Microsoft® One Drive® for
Supported
Business:
Microsoft® Office 365™
Supported
SharePoint® Connector:
Google Drive™: Supported
EMAIL CONNECTOR:
Microsoft® Exchange® Supported (On Premise)
Google Gmail™: Supported

3
PRODUCT SPECIFICATION SHARP

MX-M905
FACSIMILE:
Requirement: Opt : MX-FX15
Communication Formula: Super G3
Transmission Speed: 2sec.range(Super G3/JBIG) 6sec.range(G3/ECM)
Communication Line: PSTN
Dial Registration: Max 2000
Document Size: A3 - A5,
Compression: MH,MR,MMR,JBIG
Yes (PDF, Single TIFF, Multi TIFF, XPS)
Inbound Routing:
to E-mail, FTP, SMB, Desktop, Fax & I-Fax.
PC Fax: Yes (For Windows only)
WIRELESS LAN:
Requirement: STD
Compliant Regulation: IEEE802.11n/g/b
Access Mode: Infrastructure mode, Software AP mode (Adhoc).
WEP, WPA/WPA2-mixed PSK, WPA/WPA2-mixed EAP*,WPA2 PSA,WPA2 EAP*
Security:
* Not applicable to Software AP mode
IEEE802.11n max 150M bps
Transmission Rate: IEEE802.11g max. 54M bps
IEEE802.11b max 11 M bps
Adhoc Mode: 5 concurrent connections.
Max Number of Connections:
Infrastructure Mode: As defined by the Access Point/Router

4
SHARP PERIPHERAL SPECIFICATION
MX-LCX3N – LARGE CAPACITY CASSETTE
Paper capacity (80 g/m2): 3000 sheets
Paper size: 8.5 x 11R – 12 x 18
Paper weight: 60-209 g/m2

MX-LC12 – LARGE CAPACITY CASSETTE


Paper capacity (80 g/m2): 3500 sheets
Paper size: A4, B5, 8.5 x 11
Paper weight: 60-220 g/m2

MX-LC13N – LARGE CAPACITY TRAY


Paper capacity (80 g/m2): 2 x 2500 sheets
Paper size: 8.5 x 11R – 12 x 18
Paper weight: 55-300 g/m2

MX-MFX1 – BYPASS TRAY FOR MAIN BODY ONLY


Paper capacity (80 g/m2): 100 sheets
Paper size: 5.5 x 8.5R – 12 x 18
Paper weight: 52-300 g/m2

MX-MF11 – BYPASS TRAY FOR LCT


Paper capacity (80 g/m2): 500 sheets
Paper size: 5.5 x 8.5R – 12 x 18
Paper weight: 55-220 g/m2

MX-CF11 – INSERTER
Paper size: 5.5 x 8.5R – 12 x 18 Weight: 60-220 g/m2
Paper capacity (80 g/m2): Upper Tray 200 sheets
Lower Tray 200 sheets

MX-FD10 – FOLDING UNIT


Folding mode: Z-fold, C-fold, Accordion-fold, Double-fold, Half-fold
Paper size Z-/Half-fold 11 x 17, 8.5 x 14, 8.5 x 11 R
2
(80 g/m ):- C-/Accordion/Double fold 8.5 x 11 R
Paper capacity Z-/Half-fold 30 sheets (up to A3), 10 sheets (8.5 x 11 R)
2
(80 g/m ):- C-/Accordion-fold 40 sheets (8.5 x 11 R)
Double-fold 25 sheets (8.5 x 11 R)
Power requirements: Powered by MX-FN21/FN22 Finisher

MX-FN21 – 4K FINISHER (100)


Paper size:- Non offset 5.5 x 8.5R – 12 x 18
Offset/Staple 11 x17 – 8.5 x 11
Paper capacity (80 g/m2): Upper Tray 1,500 sheets (8.5 x 11)
Lower Tray 2,500 sheets (8.5 x 11)
Middle Tray 250 sheets (8.5 x 11)
Stapling capacity: 100 sheets (8.5 x 11), 50 sheets (11 x 17)
Staple position: 3 locations (front, rear, 2 staples)
Power consumption (Max.): 178 W,~350 W with MX-FD10
Punch Unit: Opt: MX-PN13B
Power requirements: 120V, 15A

5
PERIPHERAL SPECIFICATION SHARP

MX-FN22 – 4K SADDLE FINISHER (100)


Paper size:- Non offset 5.5 x 8.5R – 12 x 18
Offset/Staple 12 x 18 – 8.5 x 11
Saddle 12 x 18, 11 x 17, 8.5 x 14, 8.5 x 11R
2
Paper capacity (80 g/m ): Upper Tray 1,500 sheets (8.5 x 11)
Lower Tray 2,500 sheets (8.5 x 11)
Middle Tray 250 sheets (8.5 x 11)
Saddle Tray 1–5 sheets: 25 sets; 6–10 sheets: 15 sets; 11–15 sheets: 10 sets;
16–20 sheets: 5 sets;
Stapling capacity: Output Trays 100 sheets (8.5 x 11), 50 sheets (11 x 17)
Saddle Stitch 20 sheets - (Booklet Front cover up to 300 g/m2)
Staple position: 3 locations (front, rear, 2 staples)
Power consumption (Max.): 200 W, 350 W with MX-FD10
Punch Unit: Opt: MX-PN13B
Power requirements: 120V, 15A

MX-TM10 – TRIMMER UNIT


Paper size: 12x 18 – 8.5 x 11R,
Acceptable number of sheets 2–20 sheets (60 gsm to 81.4 g/m2),
2–10 sheets (more than 81.4 gsm to 105 g/m2),
2–3 sheets (more than 105 gsm to 220 g/m2)
Trim width: 2 mm to 20 mm in 0.1 mm increments
Power requirements: Powered by MX-FN22 Finisher

MX-FN24 – FINISHER [MXM904 only]


Paper size:- Non offset 5.5 x 8.5R – 12 x 18
Offset/Staple 12 x 18 – 8.5 x 11
Paper capacity (80 g/m2): Top Tray 250 sheets (8.5 x 11), 50 sheets (12 x 18)
Offset Tray 3,000 sheets (8.5 x 11), 1,500 sheets (12 x 18)
Stapling capacity: 50 sheets (8.5 x 11), 30 sheets (12 x 18)
Mixed (same width): 30 sheets
Staple position: 4 position (Top, Top Slant, Bottom, 2 Staples)
Power consumption (Max.): 96W (including Punch unit)
Punch Unit: Opt: MX-PNX4B
Power requirements: From Main Body

MX-FN25 – SADDLE FINISHER [MXM904 only]


Paper size:- Non offset 12x 18 – 8.5 x 11
Offset/Staple 12x 18 – 8.5 x 11
Saddle 12 x 18, 11 x 17, 8.5 x 14, 8.5 x 11R
Paper capacity (80 g/m2): Top Tray 250 sheets (8.5 x 11), 50 sheets (12 x 18)
Offset Tray 2,000 sheets (up to 8.5 x 11), 1,000 sheets (up to 12 x 18)
Saddle Tray 2–5 sheets: 30 sets; 6–10 sheets: 15 sets; 11–15 sheets: 10
sets;
Stapling capacity: Offset Tray 50 sheets (8.5 x 11), 30 sheets (12 x 18)
Mixed (same width): 30 sheets;
Saddle Tray 15 sheets - (60 - 90g/m2 - Booklet Front cover up to 176g/m2)
Staple position: 4 position (Top, Top Slant, Bottom, 2 Staples)
Punch Unit: Opt: MX-PNX4B
Power consumption (Max.): 96W (including Punch unit)
Power requirements: From Main Body

6
SHARP PERIPHERAL SPECIFICATION
MX-GBCX2 – GBC® SMARTPUNCH™ UNIT
Paper size: 8.5 x 11
Paper Weight for Punching: 75-216 g/m2
Accessories (Die Set): MX-GBC03 3-HoleLoose leaf 2 & 4-Hole
MX-GBC19 19 Hole CombBind
MX-GBC32 32 Hole WireBind
MX-GBC21 21 Hole WireBind
MX-GBC11 11 Hole VeloBind
MX-GBC44 44 Hole Color Coil
MX-GBC32PRO 32 Hole ProClick
MX-GB51 19 Hole HD CombBind
MX-GB52 44 Hole HD Color Coil
MX-GB53 3-Hole HD
Power requirements: 115V, 50Hz

Note: The above specification details are for guidance only -Please refer to the Peripheral Service Manual
for detailed paper type and weight specifications.

7
PRODUCT OPTIONS SHARP

SYSTEM CONFIGURATION:
MX-SL10N
Status Indicator
MX-LCX3 N
3000 sheet LCC (A3)
MX-KB13
Keyboard
STD For US only

MX-LC12
MX-M905 3500 sheet LCC (A4)
MX-MFX1
Multi Bypass Tray
STD For US only
MX-MF11
Multi Bypass Tray

MX-RB16
Paper Pass Module MX-LC13 N
Large Capacity Tray

OUTPUT PERIPHERAL CONFIGURATION:

MX-FN22 MX-CF11
Saddle Finisher Inserter

MX-PN13:
Punch Unit
MX-TM10:
Trimmer Unit MX-RB13
Relay Unit MX-RB13
Relay Unit

MX-FN21
Staple Finisher
MX-PN13:
Punch Unit MX-RB18 MX-M905
Curl Correction
Unit
MX-FD10
Folding Unit MX-GBCX2
GBC Smart
Punch Unit

MX-FN25 MX-FN24
Saddle Finisher Staple Finisher
MX-PNX4: MX-PNX4:
Punch Unit Punch Unit

50 SHEET STAPLE

8
SHARP PRODUCT OPTIONS
MACHINE OPTIONS
Model Description Comment
MX-LCX3 N 3,000 sheets large capacity tray MXMFX1 is required
MX-LC12 A4 large capacity tray MX-MFX1 is required
MX-LC13 N Large capacity tray (Air feed) MX-RB16 is required
MX-MFX1 Multi bypass tray Installed as STD for US
MX-MF11 Multi-bypass tray For MX-LC13 N only
For MX-CF11 & MX-FN21 or
MX-RB13 Paper Pass Unit (For Inserter & 100 sheet finisher) MX-FN22 when MX-FD10 is NOT
required or installed.
MX-RB16 Paper pass unit for LCT For MX-LC13N only
Must be installed when MX-CF11,
MX-RB18 Curl correction unit MX-ST10, MX-FN21 or MX-FN22
are required.
MX-FN21 4K Finisher (100 sheet staple)
MX-RB18 is required
MX-FN22 4K Saddle Finisher (100 sheet staple)
MX-PN13B Punch module For MX-FN21 or MX-FN22
MX-TM10 Trimmer module For MX-FN22 only
MX-FN24 4K Finisher (50 sheet staple)
MX-FN25 4K Saddle Finisher
MX-PNX4B Punch module For MX-FN24 or MX-FN25
MX-RB18, MX-FD10 or MX-RB13
MX-CF11 Inserter & MX-FN21 or MX-FN22 required
Requires MX-RB18, MX-FN21 or
MX-FD10 Paper folding unit MX-FN22.
- Keyboard unit [MX-KB13] Installed as STD for US
MX-PF10 Barcode font kit
MX-FX15 Facsimile expansion kit
MX-FWX1 Internet-Fax expansion kit
AR-SU1 Stamp unit
MX-SL10 N Status Indicator
MX-FR54U Data security kit Commercial Version [Q2/17]
MX-AMX1 Application integration module
- Application communication module [MX-AMX2}
Installed as STD for US
- External account module [MX-AMX3]
MX-USX1 Sharpdesk Additional license kit (1 license)
MX-USX5 Sharpdesk Additional license kit (5 licenses)
MX-US10 Sharpdesk Additional license kit (10 licenses)
MX-US50 Sharpdesk Additional license kit (50 licenses)
MX-USA0 Sharpdesk Additional license kit (100 licenses)
MX-RB18, MX-RB13 &
MX-GBCX2 GBC® SmartPunch™ Unit MX-FN21 or MX-FN22 required

9
OUTPUT DEVICE CONFIGURATION SHARP

Output Device Combination Examples:

Product Option in RED = Mandatory

GBC Smart Punch:-

MX-FN21/22 MX-FD10 MX-RB13 MX-GBCX2 MX-CF11 MX-RB18 MAIN UNIT


Optional Optional

100 sheet Staple (MXFN21) or Saddle Finisher (MXFN22), multi folding with post insert:-

MX-FN21/22 MX-FD10 MX-CF11 MX-RB18 MAIN UNIT

100 sheet Staple (MXFN21) or Saddle Finisher (MXFN22) with post insert:-

MX-FN21/22 MX-RB13 MX-CF11 MX-RB18 MAIN UNIT

100 sheet Staple (MXFN21) or Saddle Finisher (MXFN22) with multi folding:-

MX-FN21/22 MX-FD10 MX-RB18 MAIN UNIT

100 sheet staple (MXFN21) or Saddle Finisher (MXFN22) only:-

MX-FN21/22 MX-RB18 MAIN UNIT

50 sheet staple (MX-FN24) or Saddle Finisher (MX-FN25) only:-

MX-FN24/25 MAIN UNIT

10
SHARP POWER REQUIREMENTS
Power Requirements:

MX-M905:

MX-M905
Voltage (AC) 208-240V 15A
Receptacle NEMA 6-20R (60Hz)
Connection 1 x Fixed type (Direct connection)
2 switches: Primary switch: inside the front cover,
Power Switch
Secondary switch (momentary SW): on the operation panel
DO NOT use extension cables and/or plug multiple plugs into 1 breaker.
MX-LC13N & MX-FN21/22 should be plugged into separate breakers to the
Important Note
machine. Failure to observe these recommendations could lead to permanent
damage of the device.

Outlet

11
CONSUMABLES SHARP

CONSUMABLES MX-M905
Product Code Description / Contents Approx. Life
MX-900NT Black Toner Cartridge (A4 @ 6%) 120k
PROCESS UNIT:
MX-900NV Black Developer 1000k
MX-850NR OPC Drum 1000k
Developer Maintenance Kit:-
 Doctor cover unit/DV Seal
 DV side seal F
MX-900DK 1000k
 DV side seal R
 DV box filter
 DV toner filter
Cleaner Blade Kit:-
 Cleaning blade
 Side seal F
MX-900CB  Side seal R 500k
 Sub blade
 Drum separation pawl x4
 Duct sheet
Main Charge Kit:-
 Charger wire x2
 Screen grid
MX-900MK 500k
 Charger cleaner
 Charger cushion
 Cleaner base guide
Waste Toner Collector:-
MX-850HB 500k
 Includes CAP
Ozone Filter Kit:-
500k
MX-900FL  Ozone filter.
(or 6 months)
 Outlet filter
Paper Dust Removing Kit:-
MX-900PD 500k
 Paper dust removal unit.
TRANSFER SECTION:
Transfer Belt Kit:-
 Transfer belt
MX-900TT  Transfer roller 1000k
 Transfer cleaning blade
 Ball bearing x4

12
SHARP CONSUMABLES
FUSING UNIT: MX-M905
Product Code Description / Contents Approx. Life
Fusing Roller Kit:-
MX-950HK  Upper heat roller unit 1000k
 Lower heat roller unit
Fuser Maintenance Kit:-
 Fusing separation pawl (upper) x6
MX-950KC 500k
 Fusing separation pawl (lower) x4
 Fusing front paper guide (upper)
Web Cleaning Kit:-
 Web roller.
 Web backup roller
MX-950WC 500k
 Web backup roller bearing x2
 Web guide shaft
 Web guide shaft bearing x2
PERIPHERALS
MX-SCX1 Saddle Staple Cartridge (for MXFN22) 5000 staples (x 3)
MX-SCX2 Staple Cartridge (for MXFN21/MXFN22) 5000 staples (x 3)
MX-SCX3 Saddle Staple Cartridge (For MXFN25) 2000 staples (x 4)
AR-SC2 Staple Cartridge (for MX-FN24/25) 5000 staples (x 3)
AR-SV1 Stamp Cartridge (for AR-SU1) 2 cartridges
SERVICE ROTATION:
MX-900TU Transfer Belt Unit
MX-900FU1 Fusing Unit For Service Rotation
MX-900WU Web Cleaning Unit

Note:
The consumable life may vary, depending on the document density, temperature, humidity and machine
operation.

13
INITIAL SETUP SHARP

UNPACKING & LOCK REMOVAL:


Use Skid Slopes [UKOG-0367FCZZ] to remove device from shipping pallet.
Operation Panel installation.
Remove Tray Lift Lock Plates.
Release Fusing Pressure.

DEVELOPER SETUP:
Sim 25-02 Auto Developer Adjustment - Select K.
Toner Installation must be performed after Auto Developer Adjustment is
completed.
For optimum image quality and performance, it is recommended to setup
and install Developer at the customer site (environment).

TONER INSTALLATION & REPLENISHMENT:


Install Toner Cartridge [K]:
Caution:
DO NOT open any Exterior Cover, Power OFF/ON or enter Simulation
Mode during Initial Toner Replenishment.

PRODUCT ACTIVATION & FIRMWARE UPGRADE:


Activation of Optional Products:
System Settings – Product Key.
Sim 22-05 Check Firmware Version(s): Upgrade to latest version.

INITIAL SETUP:
Sim 21-01 Maintenance Cycle Setting: Set PM Counter = 500k,
Sim 26-02 LCC Installation (Paper Size): Letter.
Sim 26-06 Machine Destination check.
Sim 26-35 Set Multi Error Counter: Set to 1 (Multi Count).
Sim 26-52 Non Printed Paper Counter Set-up.
Sim 40-12 Multi Purpose Tray (Tray 4) Adjustment/Calibration.
Adjust Date/Time (Inc. Daylight Saving setting):
System Settings – Clock Adjust.
Keyboard Language Setting:
System Settings – Default Settings – Keyboard Select: Set English(US).
Paper Size & Type Settings:
System Settings – Paper Tray Settings.
Set cassette size by adjusting the guides in the cassette.

14
SHARP INITIAL SETUP
PRINT ENGINE IMAGE SKEW:
Sim 64-02 Image Writing Adjustment:-
Select A=1, B=1, C=254, D=255, E=1, F=1, G=8.

PRINT IMAGE POSITION & BK MAGNIFICATION:


Check Print Image Off Centre & Lead Edge position - Use Sim 50-10:-
 Inside dimension of the printed halftone must be 240±0.5mm.
 Lead edge void area 3.0 ± 1.0mm.
 Rear edge void area 2.0mm - 5.0mm.
 Front & Rear Void areas 2.0 ± 2.0mm.
If NG, perform the following adjustments as required:-
Manual Adjustment:
Sim 50-10 BK MAG / Image Off Centre Adjustment (All Trays).
Sim 50-05 Printer Lead Edge & Void Adjust.
Automatic Adjustment:
Sim 50-28 BK MAG ADJ (Main Scan Mag).
SETUP/PRINT ADJ (Lead, Offset or All).

ENGINE & PRINTER HALF TONE ADJUSTMENT:


Sim 46-74 Engine & Printer Half Tone Calibration: Select FACTORY Mode.

IMAGE QUALITY CHECK [COPY & PRINT]


Check Image Quality (Copy Mode) – Density, Magnification, Lead Edge & Void.
If NG, perform the following adjustments as required:-
Sim 46-02 Copy Density Adjust. (B/W).
Sim 46-09 SPF Copy Density Adjust.
Manual Adjustment (Magnification, Lead Edge, Void, Off Centre etc):
Sim 48-01 Magnification Adjustment (OC & SPF).
Sim 50-01 Lead/Rear Edge, Loss & Void Adjust.
Sim 50-12 OC & SPF Off Centre Adjust.
Check SPF Skew adjustment.
Automatic Adjustment:
Sim 50-28 OC ADJUST (Lead, Offset & Mag).
SPF ADJ:(Lead, Offset & Sub scan).

Check Print Image Quality:


Sim 64-05 PCL Density Test Page.
Sim 64-06 PS Density Test Page.

15
INITIAL SETUP SHARP

PERIPHERAL / OPTION CONFIGURATION


MULTI BYPASS TRAY – MX-MFX1:
Sim 40-02 Bypass Tray Adjustment [MX-MFX1 only].
FACSIMILE OPTION – MX-FX15:
Sim 66-02 Fax SW Setting (Destination).
Sim 66-10 Image Data Memory Clear.
Sim 66-39 Fax Destination Set
FINISHER OPTION – MX-FN21/22/24/25:
Sim 03-10 Saddle Fold/Staple Position Adjustment [MX-FN22/25 only].
Sim 26-65 Finisher Alarm Mode:-
Limit number of Copies in staple mode (ON/OFF).
Limit the number of sets loaded in the saddle staple (ON/OFF).
**Limit load of folded paper on paper exit and limit load on 50-sheet
Staple saddle finisher are set in SADDLE COPIES.
FOLDING UNIT – MX-FD10:
Z Fold Skew Adjustment check

MFP DATA BACKUP


Sim 22-06 Data Simulation Print
Device Clone & Storage Backup
Sim 56-01 Backup EEPROM Data to HDD

16
SHARP DENSITY & GRADATION ADJUSTMENT
Automatic Grey Balance Adjustment – FACTORY MODE:

Note:
When adjusting colour balance before or after routine maintenance, always use the recommended paper
(Mondi 90gsm or equivalent) for optimum image quality.

HIGH DENSITY PROCESS CONTROL:


Sim 44-06 Execute High Density Process Control

HALF TONE PROCESS CONTROL:


Sim 44-26 Execute Half Tone Process Control

GREY BALANCE ADJUSTMENT:


Sim 46-74 Half tone grey balance adjustment for COPY & PRINTER – select FACTORY.

PRINTER DENSITY CHECK:


Sim 64-05 Printer Self-Print Test (PCL)
Sim 64-06 Printer Self-Print Test (PS)

Manual Grey Balance Adjustment – SERVICE MODE:

HIGH DENSITY PROCESS CONTROL:


Sim 44-06 Execute High Density Process Control

HALF TONE PROCESS CONTROL:


Sim 44-26 Execute Half Tone Process Control

GREY BALANCE ADJUSTMENT:


Sim 46-74 Half tone grey balance adjustment for COPY & PRINTER – select SERVICE.

MANUAL GREY BALANCE ADJUSTMENT:


Sim 46-21 Engine
Sim 67-25 Printer

PRINTER DENSITY CHECK:


Sim 64-05 Printer Self-Print Test (PCL)
Sim 64-06 Printer Self-Print Test (PS)

SERVICE TARGET SETTING [REGISTER]:


Sim 63-07 Engine
Sim 67-27 Printer

Return to Default Setting – SERVICE MODE:

STANDARD SERVICE TARGET SETTING:


Sim 63-08 Reset Standard Service Target for COPY.
Sim 67-28 Reset Standard Service Target for PRINTER.
Sim 46-74 Half tone grey balance adjustment for COPY & PRINTER – select SERVICE.

17
MAINTENANCE SHARP

Maintenance Indications:

DK Black Drum Counter has reached the specified life. Replace the OPC Drum
PROCESS
VK Black Developer Counter has reached the specified life. Replace the Black Developer

Primary Transfer Belt Counter has reached the


TK specified limit.
Replace the Transfer Belt TRANSFER

Upper Fusing Roller Print Counter has reached the


FK1 specified limit.
Replace the Fusing Roller Kit

Pressure Roller Print Counter has reached the


FK2 specified limit.
Replace the Fusing Roller Kit FUSER

Fuser Web Cleaner Counter has reached the


FK3 specified limit.
Replace the Web Cleaning Kit

TA Maintenance [All] Counter has reached specified limit

Consumable Quick Reference Guide:-

Total Maintenance 500K 1000K 1500K 2000K 2500K


OPC Drum MX-850NR x  x  x
Developer MX-900NV x  x  x
Developer Maintenance Kit MX-900DK x  x  x
Main Charge Kit MX-900MK     
Process
Cleaning Blade Kit MX-900CB     
Paper Dust Removal Kit MX-900PD     
Filter Kit MX-900FL     
Waste Toner Collector MX-850HB     
Fuser Maintenance Kit MX-950KC     
Fuser Fusing Roller Kit MX-950HK x  x  x
Web Cleaning Kit MX-950WC     
Transfer Transfer Belt Kit MX-900TT x  x  x

Starting Powder:

The following starting powder should be applied to the relevant consumable item during maintenance:

Starting Powder OPC Drum Transfer Belt

CKOG-0345DS51 UKOG-0312FCZZ
MX-M905
[Yellow Toner] [Stearic Acid]

Note: The Yellow Toner used for Start Powder (OPC Drum only) is the same as MX-31GTYA.

18
SHARP MAINTENANCE
Note: Although consumable & spare part codes are listed within the maintenance table, please refer to
the Service and/or Parts Manuals prior to ordering (in case of part code update).
Every Every Every
500K 1000K 3000K PROCESS SECTION:
x Replace Developer [MX-900NV]
x Replace OPC Drum [MX-850NR]
x Replace Developer Maintenance Kit [MX-900DK]:-
 Doctor cover unit / DV seal.
 DV side seal F & R.
 DV box filter.
 DV toner filter.
Replace Cleaning Blade Kit [MX-900CB]:-
 Cleaning blade.
 Side seal F.
 Side seal R.
 Sub blade.
 Drum separation pawl x4
 Duct sheet.
Relocate Drum Separation Pawl mounting position
Clean Before-Transfer Discharge Lamp.
Clean OPC Drum Surface Potential Sensor
Use Blow Brush or Dry Cloth – DO NOT CLEAN with Vacuum Cleaner
Replace Main Charge Kit [MX-900MK]:-
 Charger wire x2.
 Screen grid.
 Charger cleaner.
 Charger cushion.
 Cleaner base guide.
x Clean Main Charger Case
x x Replace Main Charger Case [PCASZ0326FCZ1]
x x Replace Process Unit Blade Side Seal Front [PSEL-0992FCZ1] and
Rear [PSEL-0991FCZ1]
Replace Ozone Filter Kit [MX-900FL] :-
 Ozone filter
 Outlet filter.
x Sim 24-05 Clear DV_K Developer Counters (Total, Rotation & Day)
(only when Developer is replaced)
x Sim 25-02 Toner Concentration Adjustment
(only when Developer is replaced)
Sim 24-04 Clear MAINTENANCE ALL Counters (Total & Day)
x Sim 24-04 Clear DRUM CRTG K Counters (Total, Rotation & Day)
(only when OPC Drum is replaced)
Sim 24-04 Clear DRUM BLADE K Counters (Total, Rotation & Day)
(only when Drum Cleaner Blade is replaced)
Sim 24-04 Clear MAIN CHARGER K Counters (Total, Rotation & Day)
(only when Main Charge Kit is replaced)
Sim 24-04 Clear MC CLEAN K Counter
(only when Main Charge Kit is replaced)

19
MAINTENANCE SHARP

Every Every Every


500K 1000K 3000K PROCESS SECTION (CONT’D):
Sim 24-04 Clear OZONE/EXHAUST FILTER Counters (Total & Day)
(only when Ozone Filter Kit is replaced)
Sim 44-03 Dark Potential Adjustment
Sim 44-06 Process Control Execution [Force]
Sim 44-26 Half Tone Process Control [Force]
Sim 46-74 Auto Grey Balance Adjustment

FUSER SECTION:
Replace Fuser Maintenance Kit: [MX-950KC] :-
 Upper separation pawl x6.
 Lower separation pawl x4.
 Fuser front Paper guide.
x Replace Heat Roller Kit [MX-950HK]:-
 Upper heat roller unit.
 Lower heat roller unit.
x x Replace Upper Heat Lamp [RLMPU0761FCPZ – North America]
[RLMPU0848FCPZ – EU/AUS/NZ]
x x Replace Sub Thermistor [RDTCT0189FCZ2]
x x Replace Fuser Coupling Gear [NGERH1851FCZZ]
Replace Web Cleaning Kit [MX-950WC]
 Web roller.
 Web roller bearing x2
 Web backup roller
 Web backup bearing x2
 Web guide sheet
 Web guide shaft bearing x2
x x Replace Web Motor [RMOTD1050FCPZ]
Sim 24-04 Clear FUSING WEB Counters (Total, Rotation & Day)
(only when Web Cleaning Kit is replaced)
Sim 24-04 Clear SEPARATE PAWL Counters (Total, Rotation & Day)
(only when Fuser Maintenance Kit is replaced)
x Sim 24-04 Clear FUSING ROLLER Counters (Total, Rotation & Day)
(only when Heat Roller Kit is replaced)
x Sim 24-04 Clear PRESS ROLLER Counters (Total, Rotation & Day)
(only when Heat Roller Kit is replaced)
TRANSFER SECTION:
x Replace Transfer Belt Kit [MX-900TT]:-
 Transfer belt.
 Transfer roller.
 Transfer cleaning blade.
 Ball bearing x4.
x x Replace Transfer Sub Blade [UCLEZ0197FCZZ]
x Sim 24-04 Clear TRANS BLADE Counters (Total, Rotation & Day)
(only when Transfer Belt Kit is replaced)
x Sim 24-04 Clear TC BELT Counters (Total, Rotation & Day)
(only when Transfer Belt Kit is replaced)

20
SHARP MAINTENANCE
Every Every Every
500K 1000K 3000K DSPF:
Check/Clean DSPF Rollers - Replace when DSPF counter reaches 200k
Clean all DSPF sensors.

GENERAL:
Clean all optics, CCD, and white reference plate.

PAPER FEED & TRANSPORT:


Replace Paper Dust Removal Kit [MX-900PD]
Check/Clean ALL Vertical & Transport Paper Guides, Transport Rollers & Paper Path
Sensors
Check/Clean ALL Vertical & Transport Paper Path Sensors & Double Feed Detect
Sensor (only use Blow Brush).
Check/Clean PF Rollers - Replace when Individual Tray counter reaches 200k.
x x Replace Paper Feed Transport Roller 4 [NROLR1606FCZZ] & Paper Feed Transport
Roller 3 [NROLR1607FCZZ] when Tray3 or 4 counter reaches 3000k.
x x Replace PS Roller [NROLR1670FCZZ] & PS Follower Roller (Idle) [NROLM2007FCZZ]
x x Replace PS Idle Gear [NGERH1859FCZZ], PS Driver Gear [NGERH1858FCZZ], PS
Follower Gear [NGERH1876FCZZ] &PS Gear [NGERH1877FCZZ]
x x Replace Tandem Drive Clutches C1PFC [PCLC-0355FCZZ] & C1PTC
[PCLC-0354FCZZ] when Tray 1 counter reaches 3000K
x x Replace Tandem Drive Clutch C2PFC [PCLC-0355FCZZ] when Tray 2 counter reaches
3000K
x x Replace Multi Stage Clutch C3PFC [PCLC-0356FCZZ] when Tray 3 counter reaches
3000K
x x Replace Multi Stage Clutch C4PFC [PCLC-0356FCZZ] when Tray 4 counter reaches
3000K
x x Replace Transport Drive Clutch MFTFC [PCLC-0355FCZZ] when Manual Feed (MFT)
counter reaches 3000K
x x Replace Transport Drive Clutch LCCPFC [PCLC-0354FCZZ] when LCC Paper Feed
counter reaches 3000K
x x Replace Multi Stage Drive B Clutch VPTC1 [PCLC-0357FCZZ] when Tray 3 & Tray 4
total paper feed counter reaches 3000K
x x Replace Tandem Drive Clutch VPTC2 [PCLC-0354FCZZ] when Tray 3 & Tray 4 total
paper feed counter reaches 3000K
x x Replace Tandem Drive Clutch VPTC3 [PCLC-0354FCZZ] when Tray 2, Tray 3 & Tray 4
total paper feed counters reaches 3000K

DUPLEX SECTION:
Replace ADU Decurler Roller [NROLR1934FCZZ],
x x Replace ADU Transport Roller [NROLR1687FCZZ x 3] & ADU Side Transport Roller
[NROLR1686FCZZ x 2] when ADU counter reaches 3000K.
x x Replace ADU Solenoid [RPLU-0353FCPZ] when ADU counter reaches 3000K
x x Replace ADU Switch Gate [PGIDM2346FCZZ], ADU Reverse Gate [PGIDM2614FCZZ],
Delivery Reverse Gate [PGIDM2362FCZZ] & Reverse ADU Switch Gate
[PGIDM2363FCZZ] when ADU counter reaches 3000K.
Note: Paper Feed Tray Counters can be viewed using Sim 22-09.

21
MAINTENANCE SHARP

Every Every Every


500K 1000K 3000K DUPLEX SECTION (CONT’D):
Sim 24-04 Clear PS PAPER Counters (Total & Day)
(only when Paper Dust Removal Kit is replaced)

MX-MF11 BYPASS TRAY [LCT]


Check/Clean Manual Feed Rollers - Replace when Manual Feed counter reaches
200k:- [0PQAF030080// x 1, 0PQAF031081// x 1, 0PQAF032080// x 1]
MX-CF11 INSERTER
Check/Clean Inserter Pick Up Roller, Separation Roller & Feed Belt - Replace when
Individual Inserter Feed (Tray1 & Tray 2) counters reach 60k :-
[0PQB4772225// x 1, 0PQA8061295A/ x1, 0PQA8592241// x 1]
Clean Drive & Follower Rollers

MX-FD10 FOLDING UNIT


Clean slowdown timing sensor reflection mirror
Clean release timing sensor reflection mirror
Clean upper stopper paper sensor reflection mirror
Clean fold position sensor reflection mirror
Check/Clean all Transport Rollers & Paper Guides
x Replace Folding front lower roller clutch 1 & 2 when the Folding Unit counter
reaches 1000k.
x Replace Folding/spacing solenoid when Folding counter reaches 1000k
x Replace Through/folding branching flapper solenoid when the Folding Unit counter
reaches 2000k :-

MX-FN21 & MXFN22 [4K] FINISHERS:


Check/Clean Discharge Needle – replace every 1000K:- [0CWFC93335001]
Check Oscillation Guide Discharge Needle (Front/Rear) – replace every 1000K:-
[0CWFC93151001 & 0CWFC93150001]
Clean Upper Bundle Exit Rollers (Front & Rear) [0CWFC93148001 x2]
Clean Bundle Exit Centre Roller [0CWFC93149001]
X Replace Finisher Shutter Clutch every 1000K:- [0CWFK28207001]
X Replace Finisher Safety Switch2 Solenoid every 1000K:- [0CWFK28206001]
X Replace Paper Holder Torque Limiter every 1000K:- [0CWFC93323001]
Clean Paper Return Rollers (Front & Rear) – Replace every 1000K:-
[0CWFM02388004 & 0CWFM02390004]
X Replace Upper & Lower Tray Paper Holder Torque Limiters every 1000K:-
[0CWFC93111001 x 3]
Check Grid Lower Guide Section Discharge Needle – replace every 1000K:-
[0CWFL32575001] MX-FN21 only.
Check Shutter Torque Limiter – replace every 1000K:-
[0CWFC93559001] MX-FN21 only.
X Replace Upper & Lower Tray Torque Limiters every 200K:-[0CWFC93559001 x 2]
Check/Replace Paper Feed Dispose One Way Clutch every 1000K:-
[0CWFC93119001]

22
SHARP MAINTENANCE
Every Every Every
500K 1000K 3000K MX-FN21 & MXFN22 [4K] FINISHERS (CONT’D):
Check/Replace Saddle Joint Assembly One Way Clutch every 1000K bundles:-
[0CWFU537280//] MX-FN22 only
Check/Replace Saddle Paper Delivery One Way Clutch every 1000K bundles:-
[0CWFC927540//] MX-FN22 only
Clean Saddle Adjustment Roller – replace every 1000K bundles:-
[0CWFC874950// x 4] MX-FN22 only
Clean Saddle Roller – replace every 1000K bundles:-
[0CWFL320100// x 2] MX-FN22 only
Replace Main Staple Unit every 50K staples:- [0CWFM023520//]
Replace the Saddle Staple Unit every 100K staples:- [0CW4F513130//]

MX-TM10 TRIMMER UNIT:


Check/Replace Paddle Solenoid when Trimmer counter reaches 120K cuts.
[0CWFK281820//]
Check Static Charge Eliminator (Discharge Needle) – replace when Trimmer counter
reaches 120K cuts:- [0CWFL333330//]
Check Delivery Lower Path Guide (Moquette) – replace when Trimmer counter
reaches 120K cuts [0CWFL333320//]
Replace Cutter Assembly Unit [0CWFM402180//] when Trimmer counter reaches
50K cuts.
MX-FN24 & MX-FN25 (SADDLE) FINISHERS:
Check/Replace the Offset Tray Drag (Shift Sponge) Rollers when the Total Counter
reaches 500k [0PPB4783503// x 2]
Check/Replace Staple Unit (edge binding) when Staple Counter reaches 500k
[0PPAJ011015//]
Check/Replace Saddle Staple Unit (centre binding) when Saddle Staple Counter
reaches 200k [0PPB7007852// x 1 set]
x x Check the Shift (Positioning) Roller when the Total Counter reaches 2500K – replace
if worn [0PPB4082435// x 1]

23
OPERATING SYSTEM SUPPORT SHARP

WINDOWS® OS WINDOWS® SERVER MAC OS®


MX-M905 10 8, 8.1 7, Vista 2008(R2) 2012(R2) 2016 10.6 to
10.12.x
32/64 32/64 32/64 32/64 64 64 10.11.x
PRINTER DRIVER:
SHARP ADVANCED
PRINTER LANGUAGE
PCL6        
WHQL TBD WHQL TBD WHQL TBD WHQL TBD WHQL TBD WHQL TBD

PS      
WHQL TBD WHQL TBD WHQL TBD WHQL TBD WHQL TBD WHQL TBD

PPD        
WHQL TBD WHQL TBD WHQL TBD WHQL TBD WHQL TBD WHQL TBD

UPD2      17/01
WHQL WHQL WHQL WHQL WHQL WHQL 17/01

XPS

PC-FAX *1 *1 *1 *1 *1 *1


SAP Use SH1DP010 (PCL) or SH1HP010 (PS) Device Type

AIRPRINT [NATIVE] TBD TBD

IMAGE SEND:
TWAIN SCAN      
WHQL TBD WHQL TBD WHQL TBD WHQL TBD WHQL TBD WHQL TBD

SCAN TO FOLDER        
SCAN TO FTP        
SHARPDESK® V3.5:
SCAN TO DESKTOP   
COMPOSER   
UTILITY:
SRDM v1.5

SRDM v2.3.4 TBD TBD TBD TBD TBD TBD

Notes:
*1 MX-FX15 is required.

24
SHARP MEDIA SUPPORT LIST

Category Type Region Name Weight

Recommended Europe / Oceania Mondi Color Copy 90 90 gsm


Paper North America IP Hammermill Laser Print 90 gsm
Mondi Color Copy 100 100 gsm
Europe / Oceania
Standard Mondi MAESTRO extra 80 gsm
Paper IP Hammermill ForeMP 75 gsm
North America
IP Hammermill Color Copy Digital Text 28lb 105 gsm
Plain Europe / Oceania Mondi Nautilus Super White 80 gsm
Eco-friendly Domtar Recycled Husky Xerocopy 20lb 75 gsm
Paper North America Boise Aspen 30% Recycled 75 gsm
Boise Aspen 100% Recycled 75 gsm
Paper Boise X-9 20lb 75 gsm
circulating in North America Domtar Copy 75 gsm
the market Xerox Business 4200 75 gsm
WAUSAU EXACT INDEX White 140lb 255 gsm
North America IP Hammermill Color Copy Digital Text 32lb 120 gsm
NewPage Futura Laser Dull #100 Cover 271 gsm
Mondi Color Copy 120 120 gsm
Mondi Color Copy 160 160 gsm
Heavy Paper
Mondi Color Copy 200 200 gsm
Europe / Oceania
Mondi Color Copy 220 220 gsm
Japan
Mondi Color Copy 250 250 gsm
Mondi Color Copy 280 280 gsm
Special Mondi Color Copy 300 300 gsm
North America /
Transparency 3M OHP sheet for Copiers PP2500 -
Europe
Europe / Oceania Mondi Color Copy Coated Glossy 170 170 gsm
Glossy Paper Worldwide Oji POD Gloss Coat 158 gsm
North America New Page Futura Laser Dull Text 100lb 148 gsm
Europe / Oceania Avery Zweckform Perfect Printout #3474 -
Label Paper
North America Avery White Mailing Labels (2”x 4”) #5963 -
Business Card Europe / Oceania Sigel Business Card DP839/DP939 -
Paper North America Avery Business Card 5371

25
WIRELESS LAN SETUP SHARP

For the MX-M905 series, two connection methods are available for Wireless LAN:-

Infrastructure Mode:
Infrastructure mode allows for wireless communication between two client devices via a host (access point).
The MFP connects to an access point to obtain an IP address.

Simultaneous usage of Infrastructure mode and wired connection is prohibited.

Access Point Mode:


Access Point (Ad-Hoc) mode allows for direct wireless communication between two client devices. Wireless
devices acquire an IP address from the MFP directly, allowing Print/Scan features to be available from mobile
devices.

Simultaneous usage of Access Point mode and wired connection is allowed however, mobile devices will not
be able to connect to the intranet/internet when connected to the MFP Wireless LAN.

Wireless LAN Support:


For Wireless LAN specification information, please refer to the Machine Specification section [Wireless LAN]
within this guide.

Wireless LAN Supported Connections:

Wireless LAN Wireless LAN


Type Wired LAN Description
Infrastructure Mode Access Point Mode
Connections are only available using the
1  X X
conventional wired LAN connection.
Connections are only available using
2 X  X
Infrastructure Mode [Wireless LAN].
Connections are available either using wired
LAN or Access Point Mode [Wireless LAN].
3  X  When only Access Point Mode is required
and no wired LAN is used, please select this
connection type.

MFP Functionality - Access Point Mode:


Viewing of the MFP webpage (HTTP/HTTPS).
Printing (LPD / Raw / IPP / IPP-SSL / FTP push).
Scanning (Scan to FTP / SMB).
Remote Operation Panel.
Access to the SMB server.
mDNS communication.

26
SHARP WIRELESS LAN SETUP
Configuring Wireless LAN:

Before configuring the MFP device onto a customer network (using Infrastructure Mode), the following
information from the customer’s network will be required:-
SSID [Name of Wireless network].
Security Type [WEP, WPA, WPA2 etc].
Level of Encryption (if necessary) [AES or TKIP].
Wireless Password.

Procedure:

Wireless LAN can be configured via the MFP Operation Panel and MFP Web Page. The following example
configures Wireless LAN via the Operation Panel.

1. Press the Settings button on the Operation Panel to open System Settings menu:-

2. Select Network Settings and enter the Administrators’ password when prompted:-

3. From the Quick Settings menu, select the required connection type, click Submit and reboot the
MFP:-

27
WIRELESS LAN SETUP SHARP

4. Reopen the Settings menu, select Network Settings, then Wireless Settings:-
Note: Administrator login will be required.

5. The current Wireless Settings will be displayed. Scroll down and select Setup to configure the Wireless
Settings.
Note: To return the Wireless Settings back to factory default (prior to setup), select Initialize.

28
SHARP WIRELESS LAN SETUP

6. Configure the required Wireless Settings for Access Point Mode or Infrastructure Mode by selecting
the Access Point Mode or Infrastructure Mode tab:-
Note: Detailed information regarding Wireless Settings can be found on the following page.
Example shown below: Access Point Mode.

Once configured, click Submit and reboot the MFP device for the new settings to be applied.

29
WIRELESS LAN SETUP SHARP

WIRELESS SETTINGS:

Name Infrastructure Mode Setting Access Point Mode Setting


SSID: Enter the SSID of the access point that the Enter the SSID of the Access Point that the
MFP is to connect to. MFP is to broadcast (for clients to connect).
Security Select the security type that is set for the Select the security type to use between
Type: access point:- mobile devices and MFP:-
1. None (Default). 1. None (Default).
2. WEP. 2. WEP.
3. WPA-Personal. 3. WPA-Personal.
4. WPA-Enterprise. 4. WPA2-Personal
5. WPA2-Personal.
6. WPA2-Enterprise
Encryption: Select an Encryption Type:- Select an Encryption Type:-
When the security type is set to [WEP], When the security type is set to [WEP], this
this setting is greyed out. When the setting is greyed out.
security type is set to [None], either When the security type is set to [None],
[WEP] or [None] can be selected for either [WEP] or [None] can be selected for
encryption. When [WPA-Personal], [WPA- encryption. When [WPA-Personal] or [WPA2-
Enterprise], [WPA2-Personal] or [WPA2- Personal] are set, either [TKIP] or [AES]
Enterprise] are set, either [TKIP] or [AES] encryption types can be selected.
encryption types can be selected.
Security Key: Enter the security key.
WEP 64 bit: 5 characters or a 10-digit hex number.
WEP 128 bit: 13 characters or a 26-digit hex number.
WPA/WPA2: 8~63 characters or a 64-digit hex number.
Show Change this setting to [ON] show the security key. The factory default is [OFF]
Security Key:
Device IP Not Shown. Set the IP address of the MFP.
Address: (Set a different segment from the IP address
for a wired LAN connection).
Channel: Not Shown. Set a channel for the usage of wireless LAN
Note: The channel used by the Access automatically or manually within the channel
Point is automatically selected. 1 to 14. (The number of channel available
varies depending on the regulation for each
country). Factory default is [6]
Transmission Not shown. Select a transmission level:-
Level: 1 (Low), 2 (Mid), 3 (High -Default).
Bandwidth: Not shown. This should be used if communication mode
is set to [11n]. Either 20MHz (Default) or
40MHz can be selected.
IP Address Not shown. Set the range of IP addresses to be assigned
Distribution to mobile devices. The values in the first
Range: three ranges of the device IP address are
automatically shown in the first three ranges
of the IP addresses to be assigned to mobile
devices.
Leasing Not shown Set the time to automatically release each of
Period: the IP address assigned to mobile devices.
Select 1 to 60 min (default is [15] min).

30
SHARP WIRELESS LAN SETUP
7. Once the Wireless LAN is enabled, a Wireless LAN connection status icon will appear on the upper
screen system bar (as shown):-

Wireless LAN Status Indications:-

Currently Access Point Access Point Not


Connected Not Connected Standby Connected*

* Not connected due to connection failure of USB wireless module or operation failure.
(Incorrect wireless LAN settings for example).

To View Wireless LAN Settings:-

In addition to viewing the Wireless LAN settings via Settings (Network Settings – Wireless Settings menu), the
current Wireless LAN settings can also be displayed when the Wireless Icon key in the system bar is pressed.

Select Check Wireless LAN Settings to view the current settings for the Wireless LAN.

31
SHARP PRINT RELEASE SHARP

The MX-M905 series can be configured for Pull / Find Me Printing by using the standard Sharp Print Release
system (rather than external server). Sharp Print Release is a printing feature whereby a user’s print job is
held on a Master MFP, and is released by the user on either a Master or Client MFP supporting this feature.
Once enabled, approx. 64GB of storage is available on the MX-M905 Master MFP. It is also recommended
that a maximum of 5 Client MFPs can connect to one Master MFP.

MX-M905 can also be configured as a Master or Client MFP within a MX-3050N-6070N Print Release
environment however, print restrictions will apply. Only monochrome output is possible when releasing
colour print jobs on MX-M905 and when using the MX-M905 print driver for Sharp Print Release, only
monochrome output is supported when releasing print jobs on MX-3050N-6070N series.

Sharp Print Release can be used with or without authentication. When authentication is disabled, all print
jobs held on the master can be displayed/released on any Master or Client MFP by any User.

Configuring the MASTER MFP:

1. Open the Device Webpage and enter the following menu (Administrators password will be required):-
System Settings – Printer Settings – Print Release Settings

2. Enable Print Release and configure the following settings:-


Connecting Code: Enter a unique code (up to 32 digits) that will allow the
connection of Client MFPs to the Master MFP.
Primary / Secondary Unit: Select Primary Unit (Master).
Require Authentication when Storing: Enable when Authentication is required to release stored
jobs
Port Number: Default setting is Port 53000 – only change if necessary.
Default Settings: Enable if B/W Print is required as default?
Enable Print & Delete the Data so that the Users job is
automatically deleted when released (recommended)?
Delete Stored Data after Specified Time: Enable if Print data stored on the Master MFP should be
deleted automatically after a specified time.

32
SHARP SHARP PRINT RELEASE
Configuring the CLIENT MFP:

1. Open the Device Webpage and enter the following menu (Administrators password will be required):-
System Settings – Printer Settings – Print Release Settings

2. Enable Print Release and configure the following settings:-


Connecting Code: Enter the same connecting code (up to 32 digits) that was
entered for the Master MFP.
Primary / Secondary Unit: Select Secondary Unit (Client).
Address of Primary Unit: Enter the IP Address of the Master MFP.
Port Number: Enter the same Port Number as the Master MFP
Default setting is Port 53000.
Default Settings: Enable if B/W Print is required as default?
Enable Print & Delete the Data so that the Users job is
automatically deleted when released (recommended)?

Configuring the PRINTER DRIVER:

1. Install the required MX-M905 series Print Driver (PCL or PS) and setup the Printer Queue to the
MASTER MFP device.

2. When using Add Printer method, run Auto Configuration from the Configuration tab of Printer
Properties.

33
SHARP PRINT RELEASE SHARP

3. Open the Printer Driver Printing Preferences, then the Job Handling menu and Check/Enable
Print Release.

If User Authentication is enabled for Sharp Print Release, select the Authentication method and enter
the User Number or Login/Password credentials (as indicated below):-

Add Print Release Button to MFP Home Screen:

1. Enter System Settings – Home Screen Settings menu.

2. Under Condition Settings, select the required Home Button and add Print Release – click Submit.

Sharp Print Release configuration is now complete.

34
SHARP FIRMWARE UPDATE
USB MEMORY DEVICE:

1. Insert a USB memory device containing the firmware file (*.sfu) into the main USB Port.

2. Enter Simulation 49-01.


Note
When using Easy Mode, select Version Upgrade from the Installation tab and execute SIM49-01
Firmware Update.
In addition, if no USB device is detected, an error message will be displayed.

3. Using the LCD screen, browse and select the updated engine firmware file (*.sfu):-

4. The current firmware versions will now be displayed, and the items that require updating will be
highlighted in RED (as shown):-

35
FIRMWARE UPDATE SHARP

5. Select the required firmware that requires updating – For MX-M905 series, it is recommended to
always select ALL (as indicated)

Press Execute & Yes to commence the update.

6. The firmware update progress (and remaining time) should now be displayed:-

7. Once the firmware update has completed successfully, reboot the MFP device.

Firmware update via USB memory Device is complete.

36
SHARP FIRMWARE UPDATE
NETWORK CONNECTION (MFP WEB PAGE)

1. Open a web browser and enter the following URL :-


http://ipaddress/service_login.html or http://ipaddress/service_account.html
Example: http://172.16.0.90/service_login.html
Note: If User Authentication (username & password) is enabled, open the device webpage and
“login” using the service username and password (as below):-

2. Select/Enter the “Service” Username and Password to access the Service Webpage and click Login:-
Default Username: service
Password: service

3. When the service webpage opens, click Update of Firmware:-

37
FIRMWARE UPDATE SHARP

4. Click Browse to navigate to the location of the updated firmware file and select Open:-

5. Press Execute to start the firmware update.


Note: Once the machine has entered “service download mode”, the update will commence and the
progress will be displayed.

6. When the firmware upgrade is complete, click Reboot to execute a remote restart of the machine.

Firmware Upgrade is complete

38
SHARP FIRMWARE RECOVERY
In the event of a power failure during a firmware update, the device may fail to “reboot” because of
corrupted firmware. Using the CN Update procedure described below, this function is used to
update/recover the firmware by transferring data to the MFP PWB, SCU PWB, PCU PWB, FAX PWB, and
various options by means of a USB memory.

MENU KEY REFERENCE:


The following five keys are used to perform firmware recovery mode. For MXM905 series, touch the
LCD panel within the area shown below to select the desired key:-

CN UPDATE - Firmware Recovery Procedure:-

1. Power off the MFP and remove the MFP Rear Cabinet & Screws.

2. Set the MFP CONTROL PWB UPDATE DIP-SW to ON (DOWN):-

3. Install the USB Memory containing the MX-M905 firmware into the USB slot.
Note: The Firmware file (*.sfu) must only be saved on the main or one level lower directory of the
USB Memory.

4. Power ON the MFP device - the UPDATE PROGRAM INIT PLEASE WAIT boot menu should appear
after approx 10 seconds, followed by VERSION CHECK CONFIG: information:-.

Update Program Init Version Check


Please wait Conf: 00050000

39
FIRMWARE RECOVERY SHARP

5. Select FIRM UPDATE Mode by using the [Menu] & [Back] keys. Using the [UP] and [DOWN] keys,
navigate and select the required firmware SFU.

Firm Update Firm Update


From USB Memory > 0100h300.sfu

Note:
Use the [OK] key when a directory name is selected to browse through to the sub folder(s) or
the [BACK] key to return to the parent folder(s).

6. Press [OK] to commence Firmware Update. – It may take approx. 1-2 minutes to read the SFU file.
After reading is completed, the firmware update (writing) will commence automatically.

Firm Update Firm Update IcuM


Reading Data Writing Data

Note:
The abbreviated name/location of the firmware that is being updated will appear in the upper
right corner.

7. If the firmware upgrade completes successfully, RESULT OK will be displayed:-

Firm Update IcuM


Result : OK

Result: NG = Update failed; Result: Not Update = Update is not executed.

8. Power off the MFP and return the MFP CONTROL PWB UPDATE DIP-SW to OFF (UP - Default):-

9. Power ON the MFP, and confirm that the machine boots up normally.

10. Power OFF the MFP and refit the MFP PWB Rear Cabinet & Screws.

11. Check/confirm the firmware version using SIM 22-05.

CN UPDATE - Firmware Recovery Procedure is now complete.

40
SHARP E-MANUAL UPDATE
1. Using a PC, copy the E-Manual Update file onto the root of a USB memory device (as shown).
Note: The E-Manual firmware for MX-M905 series consists of 1 file (*.UAR).

2. Insert the USB memory device containing the E-Manual firmware file into the main USB Port and
enter Simulation 49-03 [E-MANUAL UPDATE].
Note:
When using Easy Mode, select Version Upgrade from the Installation tab and execute SIM49-03
E-Manual Update. In addition, if no USB device is detected, an error message will be displayed.

3. Browse and select the E-manual update file – example shown = Manual_0100h300.uar:-

4. The current and updated version should then be displayed. Press Execute to commence the E-manual
upgrade.

41
E-MANUAL UPDATE SHARP

Update File Checking and a progress of the firmware update will be displayed:-

5. Once the update is complete, press OK to exit simulation mode:-

E-Manual update is complete.

42
SHARP WATERMARK UPDATE
1. Using a PC, copy the Watermark Update firmware onto the root of a USB memory device:-
Caution:
When copying the Watermark firmware/directories onto the USB drive, do not change the folder
hierarchy or files.

2. Insert the USB memory device containing the Watermark firmware into the main USB Port and enter
Simulation 49-05 [Water mark update].
Note:
When using Easy Mode, select Version Upgrade from the Installation tab and execute SIM49-05
Water mark update. In addition, if no USB device is detected, an error message will be displayed.

3. Browse and select the Directory containing the Watermark update files.
Example shown = WM_02000000:-

4. The current and updated version should now be displayed. Press Execute to commence upgrade:-

43
WATERMARK UPDATE SHARP

5. Update File Checking and a progress of the firmware update will be displayed:-

6. Once the update is complete, press OK to exit simulation mode:-

Watermark Update is complete.

44
SHARP OCR DICTIONARY UPDATE
1. Using a PC, copy the OCR Dictionary Update file onto the root of a USB memory device (as shown).
Note: The OCR firmware for MX-M905 series consists of 1 file (*.UAR).

2. Insert the USB memory device containing the OCR firmware file into the main USB Port and enter
Simulation 49-06 [OCR data update].
Note:
When using Easy Mode, select Version Upgrade from the Installation tab and execute SIM49-05
Water mark update. In addition, if no USB device is detected, an error message will be displayed.

3. Browse and select the OCR Dictionary update file – example shown = OCR_02010000.uar.

4. The current and updated version should now be displayed. Press Execute to commence upgrade:-

45
OCR DICTIONARY UPDATE SHARP

5. Update File Checking and a progress of the firmware update will be displayed:-

6. Once the update is complete, press OK to exit simulation mode.

OCR Dictionary Update is now complete

46
SHARP EEPROM HANDLING PROCEDURE
WARNING:
Never execute Sim16 to clear U2 trouble WITHOUT investigating the root cause of U2 trouble by using the
following procedure:-

1. Ensure to follow ESD procedures (using an earth strap) while handling the PWBs as EEPROM data may
become corrupted due to static charge.
2. Never insert the EEPROM to the socket in reverse.
3. U2 trouble occurs 100% if the machine is turned on after inserting the EEPROM in reverse. Execution
of Sim16 to clear this U2 trouble will lead to corrupted data which cannot be fully recovered in the
field.
4. Make sure that PCU, MFP & SCAN EEPROMs are not switched - label each EEPROM for identification
purposes before removing from the PWB.
5. Please handle EEPROMs with care to prevent bending or damage of pins. They will be broken if bent
several times. (This type of trouble has been reported many times.).
6. Do not use Styrol Foam etc. for packing during the transportation of EEPROM. Styrol Foam easily
generates static charge. In some cases, EEPROM is damaged just by placing it into Styrol Foam.
7. Make sure to use black sponge (anti-static) for packing during transportation. The black sponge is also
used to pack EEPROM provided as service parts.

CAUTION:
Please note that counter data and machine adjustment values are recorded in the EEPROM. If the data in
EEPROM is corrupted, it is impossible to recover. In such cases, the only solution will be to initialise the
EEPROM therefore, counter data and adjustment values will be reset to “0” or “default”. Once all the
adjustment values are set to default, it will be necessary to readjust all the adjustment values (i.e. perform a
complete run-up procedure).

Caution to prevent damage on EEPROM:


In case any trouble other than U2 occurs to the machine and the PWB has been replaced (e.g. remove and
reinstall the EEPROM onto the replacement PWB for example) and U2 trouble occurs right after power on,
never execute Sim16 under this condition.

As previously mentioned, the data in EEPROM will be corrupted after Sim 16 execution therefore:-
 In such cases, EEPROM may have been inserted in reverse or MFP and PCU EEPROM may have been
switched.
 Turn off the machine without execution of Sim16, install the correct EEPROM into the proper position
(on the PWB), power on the machine again and then execute Sim16. This way, U2 trouble should be
cleared.
 Sim16 should only be executed to clear U2 trouble if it occurred without performing any repair or
maintenance as such.
As previously mentioned, execution of Sim16 won’t clear artificially-generated U2 errors. Instead, it may
actually damage the EEPROM, HDD storage and backup data.

47
HDD REPLACEMENT PROCEDURE SHARP

Most data that is stored on the HDD can be backed up and reinstalled following replacement or HDD failure.
If the HDD is operating normally before replacement, backup the data and then reinstall the data onto the
replacement HDD.

The HDD contains the following data:-


Reinstall
No. Data Backup Method Data Reinstall Method
Operator
Sim56-2 / Device cloning / Sim56-2 / Device cloning / Service or
1 Address book
Storage backup Storage backup User
Image send series
Sim56-2 / Device cloning / Sim56-2 / Device cloning / Service or
2 registration data (Sender’s
Storage backup Storage backup User
information, meta data, etc.)
User authentication Sim56-2 / Device cloning /
3 Sim56-2 Service
Account management Storage backup
Japanese FEP dictionary
4 Not available —
(Learning)
Chinese FEP dictionary
5 Not available —
(Learning)
Perform with
6 JOB LOG —
WEB PAGE.
7 JOB completion list Not available —
8 New N/A (FSS) information Not available —
9 User font (Added) Not available Perform via WEB PAGE.
10 User macro Not available Perform via WEB PAGE. Service or
User
Perform with
11 Document filing Perform via WEB PAGE.
WEB PAGE.
Sim56-2 / Device cloning / Sim56-2 / Device cloning / Service or
12 Some system setting data
Storage backup Storage backup User
Service or
13 User colour profile Not available Perform via WEB PAGE.
User
Cookie file for OSA
14 - Service
application
Reinstallation of
15 eOSA application file - Service
application
User files saved on the
16 - Service
SMB server (NAS)
Service or
17 Paper property information Sim56-2 / Device cloning Sim56-2 / Device cloning
User
Sim56-2 / Device cloning / Sim56-2 / Device cloning / Service or
18 Billing account information
Storage backup Storage backup User
19 Print share stored data Not available — —

48
SHARP HDD REPLACEMENT PROCEDURE
HDD Replacement Procedure

1. Back up the HDD storage data before replacement:


 Use SIM56-02 or device cloning/storage backup function to back up the Address book, Image Send
registration data and User authentication data to USB memory.
 When using the MFP Web Page, back up the Document Filing data, Font, Macro and JOB LOG data
to PC
Note: Document Filing data can also be backed up using SIM56-03

2. When there is FAX/Internet Fax received data present, use SIM66-62 to back up the image data to
USB memory (PDF file), and then provide the PDF data to the user. (This data cannot be restored to
the machine).

3. Replace the HDD.

4. Power on / Boot the MFP Device:


 For new HDD (from service parts) only, Formatting is automatically performed.
 When using an HDD from another MFP Device, U2-05 trouble will be displayed. Use SIM16 to
cancel U2-05 trouble and then format the HDD using SIM62-01.

5. Clear the FAX/SCANNER image memory by executing SIM66-10:


This memory must be cleared for all models equipped with FAX/I-FAX and Network Scanner in order to
keep compliance between the HDD data and the image related memory.

6. Import the storage data backed up in Step 1.


 Use SIM56-02 or device cloning/storage backup function to import the Address book, Image Send
registration data and User authentication data etc.
 Import the Document Filing data, User font and macro data - (The JOB LOG data can be backed up
but cannot be imported).

49
mSATA SSD REPLACEMENT PROCEDURE SHARP

Some data that is stored on the mSATA SSD can be backed up and reinstalled following replacement or
failure. If the mSATA SSD is operating normally before replacement, backup the data and then reinstall the
data onto the replacement mSATA SSD.

The mSATA SSD contains the following data:-


Reinstall
No. Data Backup Method Data Reinstall Method
Operator
1 ICU firmware/ Snapshot --- SIM49-01 Service

2 Font / Web Help --- SIM49-01 Service

3 Option Font ROM --- SIM49-01 Service


4 e-Manual --- SIM49-03 Service
5 Watermark --- SIM49-05 Service
6 OCR dictionary data --- SIM49-06 Service
7 Backup data --- --- ---
SIM56-02/ Device cloning / SIM56-02/ Device cloning / Service or
8 System setting value data file
Storage backup Storage backup User
FAX/I-FAX reception image
9 SIM66-62 --- ---
data (backup)

mSATA SSD Replacement Procedure:

1. Back up the mSATA SSD data before replacement:-


 Use SIM56-02 to back up the data onto a USB memory device.
 Use Device Cloning function to back up the mSATA data when the operation panel screen has
been customised.

2. Replace the mSATA SSD.

3. Power on / Boot the MFP Device:

4. Install/Update the Engine firmware using SIM49-01.

5. Install the E-Manual Data onto the HDD using SIM49-03.

6. Install Watermark data onto the HDD using SIM49-05:


U2-60 trouble will be displayed when no Watermark data is present. After installing the Watermark
data, reboot the MFP and cancel U2-60 trouble by executing SIM16.

7. Install OCR dictionary data onto the HDD using SIM49-06:


U2-70 trouble will be displayed when no OCR data is present. After installing the OCR dictionary data,
reboot the MFP and cancel U2-70 trouble by executing SIM16.

8. Import the storage data backed up in Step 1.


 Use SIM56-02 and/or device cloning function to import the mSATA SSD back up data.

50
SHARP FIRMWARE & PRINT DRIVER REVISION
FIRMWARE REVISION:

Firmware ROM MX-M905


UP_BUNDLE 01.01.h3.00
BTM_BUNDLE 16.12.14.01
ICU MAIN 01.00.h3.0a
ICU BIOS 01.00.h3.00
ASIC MAIN 01.01.h3.00
PCU 01.00.h3.0a
SCU 01.00.h3.00
SPF 01.00.h3.00
UI CONTENTS 01.00.h3.00
LCC 01.00.S1.00
LCC A3 [MX-LCX3N] 01.02.S1.00
LCT [MX-LC13N] 02.04.S1.00
DECURLER UNIT [MX-RB18] 01.01.02.00
INSERTER [MX-CF11] 01.03.01.00
FOLDING UNIT [MX-FD10] 01.01.01.00
FINISHER [MX-FN21/FN22] 01.18.01.00
SADDLE [MX-FN22] 01.08.01.00
TRIMMER [MX-TM10] 01.03.01.00
PUNCH [4K MAIN] 01.01.01.00
FINISHER [MX-FN24/FN25] 01.01.02.00
FAX MAIN [MX-FX15] 02.01.Z1.00
ACU 01.00.h3.00
WATERMARK 02.00.00.00
E-MANUAL 01.00.h3.00
OCR-DIC 02.01.00.00
DATA SECURITY KIT [MX-FR54U] TBD

PRINT DRIVER REVISION:

Windows® OS (32Bit) Windows® OS (64Bit)


Driver
2008, 7, 8.1, 10 2008(R2), 2012(R2), 2016, 7, 8.1, 10
PCL6 04.00.05.11 04.00.05.11
PS 04.00.05.12 04.00.05.12
PPD 01.15.00.09 01.15.00.09
PC-Fax 3.8.22.25 3.8.22.25
TWAIN 3.01.030.000 3.01.030.000
Sharp UD2 02.05.13.06 [WHQL] 02.05.13.06 [WHQL]

For the latest Firmware and Print Driver version(s), please refer to the SHARP Support Website.

51
TEST SIMULATION SHARP

The following pages contain information regarding test simulations. For a detailed description for each test
simulation, please refer to the MX-M905 Service Manual.
For MX-M905 series, there are Two Simulation Modes:
EASY Mode:
Displays commonly used Simulations for each category, allowing easy access for technicians to change
settings, perform maintenance and adjustments.
CLASSIC Mode:
All Simulations are listed and can be accessed by entering the main code, then sub code as per previous
model series.

Simulation Entry Method:

1. Double-press the [HOME] key so the Total Count/Toner Quantity Display screen will appear, then touch
the VER display section in the bottom right hand corner (as indicated below):

2. Touch/Enter keys in sequence:-

3. Depending on Region, EASY Mode or CLASSIC Mode Simulation menu will now be displayed:-
EASY MODE: CLASSIC MODE:

52
SHARP TEST SIMULATION
4. For EASY mode, select the required Main Category Tab and enter the desired Simulation menu.
For CLASSIC mode only, enter the main SIM code using the 10-key pad and touch the START (B/W) key or
select the main code from the SIM key list.

SIMULATION KEY INDEX:

Switch between Easy Mode & Classic Mode Exit button

Change Language Back button

Switch to Test Mode Cancel/Clear button

EASY MODE – CATEGORY SIMULATION LIST

Note: For SIM Descriptions, please refer to Classic Mode - Full Simulation List.

INSTALLATION
Main Category SIM Main Category SIM
ADJUSTMENT Process 46-74 DATA DISPLAY Counter Display 22-01
Positioning 50-10 22-09
Copy 46-16 22-13
Printer 67-25 System / Version 22-05
64-05 22-10
Image Quality 63-02 List Printing 22-06
Adjustment 63-03 23-02
44-06 USB Storage 56-99
44-26 VERSION 49-01
46-74 UPGRADE 49-03
REGISTRATION Function / Option 26-01 49-05
SETTINGS Settings 26-02 49-06
26-03 49-10
26-50 ERROR RELEASE 13
26-65 14
26-78 15
Counter Mode 26-05 16
26-08 FOR TRANSPORT 6-90
26-52 HISTORY History Date List Use SIM
FAX/Image Send Data 66-01
Toner Setting 26-18
26-69
FSS Setting 27-02
27-04
27-07
27-09
27-14
27-15
27-16
27-17

53
TEST SIMULATION SHARP

MAINTENANCE
DATA DISPLAY Counter Display 22-01 ADJUSTMENT Cleaning 06-04
22-08 43-31
22-09 Replacing Developer 25-02
22-13 COUNTER CLEAR 24-01
JAM History Data 22-03 24-02
Display 22-12 24-03
System / Version 22-05 24-04
22-10 REGISTRATION SET Maintenance Cycle 21-01
List Printing 22-06 VERSION UPGRADE 49-01
23-02 49-03
USB Storage 56-99 49-05
ADJUSTMENT Positioning 50-10 49-06
Process 25-02 49-10
44-02 ERROR RELEASE Trouble Code Clear 13
46-74 14
Image Quality 44-02 15
Adjustment 44-06 16
44-26 HISTORY History Date List Use SIM
61-13
61-11
63-03
63-05
46-74
ADJUSTMENT & SETTINGS
ADJUSTMENT Positioning 50-01 PAPER FEED & 03-10
50-05 TRANSPORT 40-02
50-06 40-12
50-10 COPY 46-16
50-12 46-21
48-01 44-21
48-05 46-24
Image Quality 61-11 46-54
Automatic Adjustment 46-74 63-07
Image Quality 61-14 63-08
Adjustment 61-11 63-11
61-13 PRINTER 67-24
46-74 67-25
46-54 67-26
46-52 67-27
67-54 67-28
67-52 TOUCH PANEL 65-01
PROCESS 25-02 FUNCTION/OPTION 64-02
44-02 DATA DISPLAY Counter Display 22-01
46-74 22-09
SCANNER / SPF 41-05 22-13
46-09 System / Version 22-05
63-02 22-10
53-06 List Printing 22-06
53-08 23-02
63-03 USB Storage 56-99
63-05 HISTORY History Date List Use SIM

54
SHARP TEST SIMULATION
CLASSIC MODE – FULL SIMULATION LIST

1 Scanner Self-Test 7 MFP Aging Operation & Self-Test


01 Scanner operations test 01 Ageing test setting
02 Scanner sensor check 06 Interval ageing cycle timer set up
05 Scanner unit and control circuit check 08 Warm up time display setting
12 Document reading setting (aging)
2 Document Feeder Self-Test
01 SPF ageing test. 8 High Voltage Operation & Self-Test
02 SPF sensor check 01 Developer bias setting and output
03 SPF output check (motor, clutch, solenoid) 02 MHV/Grid setting and output
06 SPF fan motor operation check. 06 Transfer setting and output

3 Finisher Operation & Self-Test 9 Duplex Operation & Self-Test


02 Finisher sensor check 02 ADU sensor check
03 Finisher output / load check 03 ADU load & output check
10 Finisher adjustment
30 Inserter sensor check 10 Toner Motor Operation & Self-Test
31 Inserter individual load check 01 Toner motor operation check
40 Paper folding unit sensor check 02 Toner hopper empty sensor check
41 Paper folding unit individual load check 04 Toner cartridge motor rotation sensor check
42 Paper folding unit adjustment
50 Decurler sensor check 13 U1 Trouble Clear / Cancel
51 Decurler individual load check
-- Trouble cancel (U1 trouble).
4 LCC Operation & Self-Test
14 Trouble Clear / Cancel
02 LCC sensor check
03 LCC output / load check -- Trouble cancel (excluding U1/U2/U6 trouble).
05 DTRC & LCC clutch operation check
10 LCT warm air heater temperature setting 15 U6 Trouble Clear / Cancel
11 LCT fan Duty setting -- Trouble cancel (U6 trouble).
14 LCT temperature & humidity sensor monitor
display 16 U2 Trouble Clear / Cancel
-- Trouble cancel (U2 trouble).
5 Lamp Operation & Self-Test
01 LCD/LED operation panel test 17 PF Clear / Cancel
02 Heater lamp load check -- Trouble cancel (PF trouble).
03 Scanner lamp control circuit check
04 Discharge lamp control circuit check 21 Maintenance Cycle Configuration
01 Maintenance cycle setting
6 System Load Operation & Self-Test
01 Paper Feed output / load check 22 MFP Data Output & Check
02 Fan control circuit check 01 Counter data display
03 Transport unit control circuit check 02 Jam/trouble counter display
04 MC & PTC cleaning operation check 03 Jam history data display
90 Reset machine to factory setting (scanner 04 Trouble code history data display
mirror unit lock position execute).

55
TEST SIMULATION SHARP

22 MFP Data Output & Check 26 MFP Device Configuration


05 ROM version display 02 LCC size set-up
06 Data print mode 03 Auditor setup
08 SPF, Scanner & Finisher output counter 05 Total/Maintenance counter set-up
display 06 Destination set-up
09 Paper feed counter display 07 Machine ID setting
10 Machine system configuration display 10 Network scan trial mode set-up (MX-AMX1)
11 Fax counter display 18 Toner save operation
12 SPF jam history display 30 CE mark control setup
13 Process cartridge counter display 32 Fusing cleaning operation setting
14 Toner cartridge use status 35 Trouble memory mode setting
18 User data delete history 38 Engine life over setting (Maintenance)
19 Image Send counter display 41 Pamphlet mode AMS operation
25 Toner usage estimator data display 49 Copy speed mode setup (Postcard)
40 Error code list display 50 Function setting: (B/W reverse, Finisher,
41 Jam purpose code list display Status Light etc.).
42 Jam/Trouble data check 52 Blank paper count mode setting (non-printed
43 Jam data detail display paper – insert/cover page)
90 System setting list print 65 Finisher staple alarm mode set-up
69 Toner near end setting
23 Data Print Mode & Check 73 Poster enlargement image loss adjustment
02 Print jam/Trouble data print mode 74 OSA trial mode setting
80 Data print mode (paper feed) 78 Remote operation (VNC) password setting.
81 Backup paper feed real time data to USB 79 User data delete pop up display
memory enable/disable

24 Data Counter & Clear 27 FSS Function & Setting


01 Jam/trouble counter clear 02 Sender's registration number and HOST
02 Paper feed counter clear server telephone number setting
03 SPF, Finisher & Scan output counter clear 04 Initial call and toner order auto send set
04 Maintenance counter clear 05 Machine tag No. setting
05 Developer counter clear 06 Manual service call setting
06 Copy Counter clear [Hidden as default] 07 Enable alert callout setting
09 Print & other counter clear [Hidden as 09 Paper transport time recording, threshold
value & shading gain adjustment retry
default] number setting.
10 Fax counter clear [Hidden as default] 10 FSS trouble prediction history information
12 Document filing counter clear [Hidden as clear
default] 11 Check serial communication & scanner gain
15 Network scanner counter clear [Hidden as adjustment retry number history (FSS).
default] 12 Check high density, process control &
25 Toner usage estimator counter clear [Hidden] registration adjustment error history (FSS).
35 Toner cartridge use status data clear 13 Check history of paper transport time
between sensors
25 DV Auto Adjustment & Monitor 14 FSS function connection test mode set
01 Toner sensor monitor (Process drive) 15 FSS connection status display
02 Auto developer adjustment setting 16 FSS alert send setting
04 Toner supply quantity data display 17 FSS paper order alert setting
10 Developer/Drum serial number setting

56
SHARP TEST SIMULATION

30 Sensor Operation & Self-Test 44 Process Control Data & Execution


01 Main unit sensor check 33 Half tone potential adjustment correction
02 Paper feed sensor check (main body) 35 Half tone potential data display
37 DV bias correction level setting for
40 Bypass Tray Operation & Self-Test continuous print mode.
02 Bypass tray width adjustment 62 Process control execution condition setting
07 Bypass tray width detection manual setting
12 Tray 4 width detection adjustment 46 Copy/Scanner Image Density Adjustment
02 B/W copy density adjustment
41 Original Size Operation & Adjustment 04 Image Send Colour scan density adjustment
01 Document sensor operation check 05 Image Send B/W scan density adjustment
04 Document sensor output setup 08 Colour scanner balance adjustment RGB
05 Document sensor output display/check 09 Scan image density adjustment
10 Copy grey balance & gamma manual
43 Fuser Setting & Adjustment adjustment
16 B/W copy density & gamma (engine balance)
01 Fuser temperature setup for each mode adjustment
02 Fusing operation and preheat setting 19 B/W auto exposure mode setup
20 Fuser temperature. correction for low 23 Enable/disable maximum density adjustment
temperature & humidity (L/L) for copy mode
21 Fuser temp correction for high temperature 24 Copy half tone auto adjustment
& humidity (H/H) 32 Document background density adjustment
24 Fuser temperature correction setting 37 B/W image reproduction adjustment
31 Fusing web cleaning motor operation check 39 Fax Image send sharpness adjustment
32 Set forcible operation of fusing web cleaning 40 Fax mode exposure adjust (All modes)
at job end 41 Fax mode exposure adjust (Normal)
35 Fusing NIP operation check 42 Fax mode exposure adjust (Fine Text)
43 Fax mode exposure adjust (Super Fine)
44 Process Control Data & Execution 44 Fax mode exposure adjust (Ultra Fine)
01 Process control mode setting 45 Fax mode exposure adjustment (600dpi)
02 Process control sensitivity adjustment 46 Fax mode exposure adjustment (RGB RIP)
03 OPC drum surface potential detection check 47 JPEG compression rate setting
04 Process control initial density setup 48 Function setting for copy output
05 Dark potential adjustment setting 51 Heavy paper mode gamma adjustment
06 High density process control correction 52 Heavy paper mode gamma default set
09 Process control data display 54 Engine half tone density adjustment (dither).
12 DM data, patch/base data display 55 Drop out colour mode adjustment for Image
14 Fuser temp.& humidity output data Send mode.
15 OPC drum idle rotation setting 60 Sharpness adjustment (colour auto mode)
21 Half tone process control registration 61 Area separation recognition setting
22 Half tone process control patch result 62 ACS operating condition setting
24 Half tone correction data result display 63 Copy low density adjustment
25 Initial half tone correction data display 66 Watermark reproduction adjustment for
26 Half tone process control execution Copy/Printer
27 Half tone process control correction clear 68 Auto resolution setting
28 Process control timing (On/Off) setting 74 Copy half tone balance adjustment
29 Enable/disable half tone correction during 90 Set process operation of high compression
each job PDF images

57
TEST SIMULATION SHARP

46 Copy/Scanner Image Density Adjustment 56 MFP Data Export & Import


91 Black text reproduction adjustment 02 Backup EEPROM/SSD/HDD operation data to
USB memory
48 Magnification & Motor Adjustment 03 Document filing data backup to USB memory
01 Scan image magnification adjust (Main scan) 04 Job log data backup to USB memory
05 Scan image magnification adjust (Sub scan) 05 Export SIM22-06 (Adjustment & Settings
06 Motor rotation speed adjustment data) to USB memory
06 Output SIM23-02 Jam/Trouble data to USB
49 ROM Version Upgrade memory
07 Export Syslog data to USB memory
01 Firmware Upgrade Program 08 Export ICC Colour profile to USB memory
03 E Manual (Op manual) Update Program 15 Import EEPROM data
05 Watermark Update Program 99 Export ALL Log data (SIM56-02/04/05/06/07
06 OCR Dictionary Update Program & SIM00-11) to USB memory

50 Image Position Adjustment 60 MFP Data Setting


01 Lead edge/copy position & image loss 01 SDRAM read/write test (MFP PWB)
adjustment
05 Printer lead edge adjustment (sub scan)
61 LSU Writing Adjustment & Self-Test
06 SPF Lead edge/copy position adjustment
10 Print off-centre deviation adjustment. 01 LSU test (Polygon & BD detection check)
12 Original centre deviation adjustment. 03 LSU power auto setup
27 Image loss adjustment (Fax/Scanner) 04 LSU print image skew adjustment
28 Service automatic adjustment (OC/SPF 11 LSU power correction (automatic)
position & BK magnification etc.) 12 LSU power manual correction
13 LSU power correction value reset/clear
51 Resist Roller Adjustment 14 LSU power setting collective input
01 Secondary transfer voltage ON timing adjust
62 HDD Operation & Self-Test
02 Resist roller adjustment
01 HDD format
53 Document Feeder Adjustment 02 HDD partial read/write check
03 HDD read/write check (all areas)
06 SPF document tray size adjustment
06 Smart (HDD) self-diagnostic test
07 SPF document tray size adjust value set.
07 Smart (HDD) self-diagnostic error log
08 SPF scanning position adjustment
08 HDD format (excluding system & operation
09 SPF dirt detection setting
manual area)
10 SPF dirt detection execution
10 Job completion list clear (with job log)
11 Document filing data clear
55 MFP Data Setting 12 Enable/disable auto format for HDD trouble
01 Engine soft switch setting 13 HDD format (Operation manual & Watermark
02 Scanner soft switch setting data only)
03 Controller soft switch setting 14 Delete document filing management data
10 Special Stamp setting (Taiwan only) 20 Check operation of mirroring hard disk

56 MFP Data Export & Import 63 CCD Operation & Adjustment


01 Transfer data execution (MFP/SRAM/ 01 Shading correction data display
EEPROM to HDD) 02 Shading correction execution (force)
03 CCD gamma & colour correction adjustment

58
SHARP TEST SIMULATION

63 CCD Operation & Adjustment 66 Image Send Settings & Adjustments


04 Scanner test chart patch density list display 24 Fax fast memory data clear
05 CCD colour balance and gamma default 25 Fax number registration for modem dial in
setting 26 Fax register external tel. number for Modem
06 Set the auto adjustment pattern of engine dial in
and grey balance. 29 Image Send address data clear
07 Register the standard target of copy mode 30 Fax Tel/LIU sensor status check
auto colour balance adjustment (Service) 31 Fax ON/OFF setting of output port (Tel/LIU)
08 Set the standard copy mode auto colour 32 Fax received data check (comparison)
balance target to factory default (Service) 33 Fax busy tone/CNG/CED/FNET detect check
11 Set the standard target colour balance 34 Fax display time required for sending test
adjustment (Factory) data
36 Fax Send/Receive from modem check.
64 Self-Test Print 39 Fax destination saved in Fax EEPROM check
02 Self-test print (B/W mode) 42 Fax PIC program installed on Fax box.
03 Self-test print (B/W mode – high speed 43 Write program & adjustment values to PIC
process) installed on Fax
04 Printer self-print test 61 Display FAX related soft switch (151-250)
05 Printer self-print test (PCL) * 62 FAX receive data export in PDF format.
06 Printer self-print test (PS) *
67 Printer Settings & Adjustments
65 LCD Operation & Adjustment 17 Printer NVRAM clear
01 LCD touch panel adjustment 24 Printer half tone auto adjustment
02 LCD touch panel adjustment result display 25 Printer half tone manual adjustment
05 Operation panel key input test 26 Set the target colour balance for printer
mode auto colour adjustment
66 Image Send Settings & Adjustments 27 Setup target of printer calibration (Service)
28 Standard target of printer calibration
01 Image send Soft SW setting (Service)
02 Image send Soft SW clear 31 Printer calibration data clear
03 Fax PWB controller memory check 33 Printer screen gamma adjust. (PCL/PS)
04 Fax signal line check (Max level) 34 Printer maximum density adjustment mode
05 Fax signal line check (Soft SW setting level) 36 Adjust the density in printer low density
06 Fax list print (confidential registration) areas
07 Fax memory printout (all data) 52 Printer default gamma check (PCL/PS)
08 Fax sound message setup 54 Printer colour balance adjustment
09 Fax signal line check (Soft SW setting)
10 Image data all memory clear
11 Fax voice signal check (line/speaker 300bps)
12 Fax voice signal check (line/speaker 300bps)
13 Fax register dial number for Sim 66-14/15/16
14 Fax adjust/check the time dial pulse (10bps)
15 Fax adjust/check the time dial pulse (20bps)
16 Fax adjust/check the send level DTFM signal
17 Fax DTFM signal to send to line (Max level)
18 Fax DTFM signal to send to line (Soft Sw
level)
21 Fax print various registration information
22 Fax sound volume of the handset setting

59
TROUBLE CODES SHARP

A0 Program Trouble E7 MFP / HDD / LSU / PCU Control Trouble


01 PCU ROM abnormality 20 LSU laser detection error (K).
02 SCU ROM abnormality 21 LSU laser deterioration trouble
04 ACU/ACRE ROM error 24 LSU LD driver error (K)
10 MFPC ROM error 28 LSU-PCU connection trouble
15 Incompatible DSK Boot and program 29 LSU-ASIC frequency abnormality.
firmware version 42 Image data trouble (ACRE-ASIC)
17 UI data & CPU firmware inconsistency. 46 Image data decode error (ACRE-ASIC)
18 Firmware mismatch error (ICU-Reus) 47 MFP & ACRE firmware inconsistency (ASIC)
19 MFPC Boot error 48 Image data decode/memory error (ACRE
20 Firmware & EEPROM conflict (MFP) PWB)
21 Firmware & EEPROM conflict (PCU) 49 Watermark data error
22 Firmware & EEPROM conflict (SCU) 50 Engine connection error (ICU – PCU)
55 PWB information sum error (engine)
C1 Main Charge Trouble 58 PWB information sum error (other than
01 Charger cleaner trouble (K) engine)
10 Main charger trouble (K) 60 MFP combination error (Firmware/MFP PWB)
40 MC PWB trouble 61 MFP-PCU combination error
62 Controller connection trouble (scanner)
C4 PTC / 2TC Trouble 80 MFP-SCU communication trouble.
20 Primary transfer output trouble 90 MFP-PCU communication trouble.
91 Fax reception image data error
CE Network Communication Trouble 92 Copy image data error
00 Network communication error 93 Image data process error
01 Network card is not installed or defective 94 Image data process error (filing image data)
02 FTP or Mail server is not found 96 DIMM memory check error (MFP PWB)
03 Specified server does not correspond during A0 LSU LD PWB EEPROM R/W error (K)
transmission A7 SSD trouble
04 Invalid account/password (FTP server) C0 TPM PWB (DSK) data access error
05 Invalid directory entered (FTP server) C1 DSK communication error (boot up)
06 Specified mail server (POP3) is not found
07 Invalid server account or password
EE Developer Adjustment Trouble
08 The specified mail server (POP3) suspends EC Auto DV adjustment trouble.
response EL Auto DV adjustment trouble (over toned).
EU Auto DV adjustment trouble (under toned).
E6 SPF Shading Trouble
10 SPF shading error (Black level correction)
F0 Output Peripheral Trouble
11 SPF shading error (White level correction) 03 Finisher paper exit roller lift motor section
14 SPF CCD-ASIC error abnormality (FNM110)
08 Finisher stapler shift motor section
E7 MFP / HDD / LSU / PCU Control Trouble abnormality (FNM107)
01 MFP image data trouble. 10 Finisher staple motor section abnormality
03 HDD trouble. (FNM115)
04 HDD-ASIC error. 11 Finisher bundle exit motor section
07 SD card error abnormality (FNM116)
10 Shading trouble (Black level correction). 14 Finisher paper rear edge falling motor section
11 Shading trouble (White level correction). abnormality (FNM113)
14 CCD-ASIC communication error.

60
SHARP TROUBLE CODES
F0 Output Peripheral Trouble F0 Output Peripheral Trouble
15 Finisher tray lift motor section abnormality 52 Finisher trimmer registration motor section
(FNM106) abnormality (FTM102)
18 Finisher rear edge hold motor section 53 Finisher trimmer inlet port separation motor
abnormality (FNM118) abnormality (FTM103)
19 Finisher paper alignment motor F section 54 Finisher trimmer paper exit separation motor
abnormality (FNM108) section abnormality (FTM104)
20 Finisher paper alignment motor R section 55 Finisher trimmer bundle press motor section
abnormality (FNM109) abnormality (FTM105)
23 Shutter trouble (FNCL102) 56 Paper remaining trouble in the finisher
25 Finisher paper transport roller lift motor trimmer
section abnormality (FNM119) 70 Communication trouble between the finisher
28 Finisher paper alignment roller lift motor and the folding unit
section abnormality (FNM112) 71 Folding unit lead edge holding guide motor
29 Finisher PWB cooling fan abnormality section abnormality (FLM10)
(FNFAN102) 72 Folding unit backup RAM trouble
30 Communication trouble between the finisher 73 Folding unit power fan abnormality
and the saddle 74 Folding unit folding tray paper exit motor
31 Finisher saddle folding motor section section abnormality (FLM14)
abnormality (FNFAN103) 75 Folding unit upper stopper motor section
32 Finisher relay unit transport motor section abnormality (FLM8)
abnormality (FNFAN104) 76 3-fold stopper motor section in the folding
33 Finisher punch shift motor section unit is abnormal (FLM9)
abnormality (FNM113) 77 Folding unit transport motor section
34 Finisher punch motor section abnormality abnormality (FLM11)
(FNM117) 80 Finisher power cooling fan motor
37 Finisher backup RAM trouble abnormality (FNFAN101)
40 Communication trouble between the finisher 81 Finisher upper tray fan abnormality
saddle and the trimmer. (FNFAN103)
41 Finisher saddle lead edge stopper motor 82 Finisher lower tray fan abnormality
section abnormality (FSM203) (FNFAN104)
42 Finisher saddle folding roller guide motor 83 Finisher paper guide motor section
section abnormality (FSM204) abnormality (FNM120)
43 Finisher saddle alignment motor section 84 Finisher grip section abnormality (FNM116)
abnormality (FSM212) 86 Finisher discharged paper hold motor section
44 Finisher saddle rear edge hold motor section abnormality (FNM118)
abnormality (FSM210)
45 Finisher saddle staple motor section F1 Finisher / Punch Trouble
abnormality (FSM209) 00 Finisher - PCU PWB communication error
46 Finisher saddle rear edge shift motor section 01 Finisher jogger motor trouble
abnormality (FSM211) 08 Stapler shift trouble (FSM)
47 Finisher saddle flap motor section 09 Staple diagonal motor trouble
abnormality (FSM213) 10 Staple operation trouble (FFSM)
48 Finisher saddle push motor section 11 Finisher bundle exit motor trouble
abnormality (FSM205) 13 Finisher paper exit guide plate open/close
49 Finisher saddle separation motor section motor trouble
abnormality (FSM214) 15 Finisher paper exit tray lift operation trouble
51 Finisher trimmer cutter motor abnormality (FTLM)
(FTM106) 23 Finisher bundle open/close trouble (FSHC)

61
TROUBLE CODES SHARP

F1 Finisher / Punch Trouble F3 Paper Tray Lift Trouble


31 Folding plate motor trouble 22 Paper feed tray 2 lift up trouble (main unit)
33 Punch unit shift operation trouble (FPSM) 32 Paper feed tray 3 lift up trouble (main unit)
34 Punch operation trouble (FPNM) 42 Paper feed tray 4 lift up trouble (main unit)
35 Horizontal resist detection motor trouble
44 Saddle staple motor 3 trouble F6 FAX Trouble
45 Saddle staple trouble (FSFSTM) 00 ICU-Fax communication trouble (ICU)
46 Rear edge fence motor trouble 01 Fax EEPROM read/write error.
47 Drive collar oscillation motor trouble 04 Fax modem operation trouble.
48 Saddle discharge motor trouble 21 LIU & Fax soft switch error (combination)
50 Main unit – Finisher combination error 30 Access error to 1-chip on Fax board.
55 Finisher ROM trouble 97 Fax Pwb compatibility trouble.
60 Communication trouble between peripheral 98 Improper Fax & Destination information.
devices (Inserter detection)
64 Inserter No. 1 pickup motor trouble H2 Thermistor Trouble (Fuser Section)
65 Inserter No. 2 pickup motor trouble 00 Thermistor open trouble (TH_UM_AD2)
66 Inserter No. 1 lift motor trouble 02 Contact thermistor upper sub detection
67 Inserter No. 2 lift motor trouble thermistor open
86 Return collar oscillation motor trouble 03 Non-contact thermistor upper main
89 Shift motor trouble compensation thermistor open
90 Communication trouble between the
decurler and the downstream units. H3 High Temperature Trouble (Fuser Section)
96 Decurler transport motor abnormality 00 Fuser high temperature (TH_UM).
(DCM100) 02 Sub thermistor fusing section high
97 Decurler unit fan 1 (Upper cooling fan) temperature (TH_US).
abnormality (DCFAN100)
98 Decurler unit fan 2 (Lower cooling fan) H4 Low Temperature Trouble (Fuser Section)
abnormality (DCFAN103)
00 Fuser low temperature trouble
99 Decurler unit fan 3 (Transport motor cooling
(TH_UM_AD2)
fan) abnormality (DCFAN101)
02 Sub thermistor fusing section low
temperature trouble (TH_US)
F2 Process Section Trouble
30 Upper main thermistor differential input
22 Discharge lamp trouble (K) abnormality (TH_UM)
33 Surface potential sensor abnormality
39 Process temperature sensor trouble H5 Fusing Section Jam Trouble
40 Toner density sensor trouble (K)
01 5 continuous (POD1 not reach) jams
47 Room temperature thermistor trouble
58 Temperature/humidity sensor trouble H7 Temperature Recovery Trouble (Fuser)
(HUD_M/TH_M)
59 Room humidity thermistor trouble 10 Upper fuser main low temperature recovery
64 Toner supply operation trouble (K) error (TH_UM_AD2)
70 Improper toner cartridge detection (K) 12 Recovery error from low fuser temperature
74 Toner cartridge CRUM error (K) (TH_US)
78 Image density sensor adjustment trouble
91 High density process control high voltage
L1 Scanner Feed Trouble
error (K) 00 Scanner feed trouble.

F3 Paper Tray Lift Trouble L2 Scanner Lamp Cooling Trouble


12 Paper feed tray 1 lift up trouble (main unit) 10 Lamp cooling fan motor trouble.

62
SHARP TROUBLE CODES
L3 Scanner Return Trouble U2 EEPROM / HDD / SD / SRAM Trouble
00 Scanner return trouble. 00 MFP EEPROM read/write error
05 Account data error (HDD – MFP SRAM)
L4 Motor / Fan Trouble 11 MFPC PWB EEPROM check sum error.
01 Main motor lock trouble 30 Serial number discrepancy (MFPC – PCU)
02 Main motor 2 lock trouble 40 SSD card – system data partition trouble
03 Fusing motor trouble 41 HDD system storage data area error
04 Developing motor lock trouble 42 Machine adjustment data (system storage
14 Toner cartridge motor lock trouble area) error
17 Drum motor lock trouble (K) 50 HDD user authentication data check sum
27 Decurler motor lock trouble error
30 Controller fan motor 60 Watermark check error.
31 Machine heat exhaust fan trouble 80 SCU PWB EEPROM read/write error.
32 Power source cooling fan trouble 81 SCU PWB EEPROM check sum error.
34 LSU/Polygon cooling fan trouble 90 PCU PWB EEPROM read/write error.
36 Toner suction fan trouble 91 PCU PWB EEPROM check sum error
38 Reverse transport cooling fan trouble
39 Reverse cooling fan motor trouble U5 Document Feeder Trouble
40 Ozone fan motor 1 trouble 00 SPF feed unit communication error
41 Ozone fan motor 2 trouble 16 SPF feed unit fan trouble
43 Paper cooling fan trouble 30 SPF tray lift up trouble
46 Development cooling fan 1 trouble 31 SPF tray lift down trouble
47 Power cooling fan 3 trouble
48 ADU transport cooling fan 1 motor trouble U6 LCC / LCT Trouble
49 ADU transport cooling fan 2 motor trouble 09 LCC lift motor trouble
50 Process suction fan 1 trouble 20 LCC control PWB - PCU PWB communication
51 Process suction fan 2 trouble error
52 Process suction fan 3 trouble 21 LCC transport motor trouble
53 Process suction fan 4 trouble 22 LCC 24V power abnormality
54 PS cooling fan trouble 23 A3 LCC tray descending trouble (Reverse
55 Process cooling fan trouble winding detection) (A3 LCC)
58 Process section peripheral fan trouble 24 A3 LCC tray lock detection trouble
29 LCT1 lift trouble
L6 LSU Polygon Motor Trouble 33 LCT2 reverse winding detection trouble
10 Polygon motor trouble (LSU) 34 LCT2 lock detection trouble
39 LCT2 lift trouble
L8 Power / Electrical Trouble 51 LCC - Main unit combination trouble
01 Full wave signal detection trouble 54 Option installation combination trouble
02 Abnormal full wave signal error 63 Manual feed tray descending trouble
20 MFP PWB & Mother board communication 68 Manual feed tray paper feed position
trouble abnormality
69 Manual feed tray lift trouble
PC Personal Counter Trouble 80 Intermediate unit transport motor trouble
-- Personal counter not installed 81 Power unit cooling fan motor trouble
82 EEPROM trouble
U1 Battery Trouble 83 Room temperature thermistor breakdown
01 Battery trouble. 84 Room humidity thermistor breakdown

63
TROUBLE CODES SHARP

U7 Vendor Mode Communication Trouble


50 Communication trouble between main unit
and vendor control
51 Vendor machine error

U9 Touch Panel Trouble


01 Touch panel trouble

UC Scan ASIC Trouble


02 IPD/DOCC - ASIC CPT function trouble
12 IPD/DOCC - ASIC CPT function trouble (SPF
detection)
20 IPD/DOCC-ASIC DOCC function trouble
30 IPD/DOCC-ASIC DOCC function trouble (SPF
detection)

UE LCT Trouble
10 LCT1 suction fan motor trouble
11 LCT1 exhaust fan motor trouble
12 LCT1 warm air heater thermistor open
13 LCT1 warm air heater thermistor low
temperature trouble
14 LCT1 warm air heater thermistor high
temperature trouble
15 LCT1 warm air outlet port thermistor open
16 LCT1 warm air outlet port thermistor low
temperature
17 LCT1 warm air outlet port thermistor high
temperature
20 LCT2 suction fan motor trouble
21 LCT2 exhaust fan motor trouble
22 LCT2 warm air heater thermistor open
23 LCT2 warm air heater thermistor low
temperature trouble
24 LCT2 warm air heater thermistor high
temperature trouble
25 LCT2 warm air outlet port thermistor open
26 LCT2 warm air outlet port thermistor low
temperature
27 LCT2 warm air outlet port thermistor high
temperature

64
SHARP IMAGE SEND COMMUNICATION
COMMUNICATION REPORT MAIN CODE [EXCLUDES FAX & I-FAX]:
The communication report code is composed of the following: Communication Report: XX (XXXX);
The Upper 2 digits of the Communication Report Code:- Communication report code of 00 - 99
(Refer to communication report main code).
The Lower 4 digits of the Communication Report Code:- Refer to communication report sub code 1.
The Upper 2 digits:- Communication report sub code 1 (Refer to Communication report sub code 1).
The Lower 2 digits:- Communication report sub code 2 (Refer to Communication report sub code 2).

Notes:
1. The communication report sub code 1 and sub code 2 are in hexadecimal notation. (The others are in
decimal notation.)
2. The communication report sub code 1 is not used in these models.
Result
Result Displayed Communication Interruption Content
Code
NIC connect failure (network abnormality)
 Check for disconnection of cables.
 A network trouble (CE-XX) occurs.
80 NG80 XXXX *1  The port is set to DISABLE.
 Authentication of the POP server is failed when POP before SMTP is enabled.
 When an error other than the communication result code 93 or 94 in D-SMTP send
(including error response of 5XX)
83 NG LIMIT In E-mail/FTP, the send data size exceeds the upper limit of send data.
84 REJECTED In e-mail receive, a sender is registered in receive reject address/domain. <Receive>
In e-mail receive, an error occurs in communication with POP3 server.
85 NG85 XXXX *1  Header acquisition error.
 Time-out during mail receive
In e-mail receive, an unsupported attached file is received. Only the TIFF-F type is supported
for attached files.
86 RECEIVED
 The TIFF-F type of the attached file cannot be recognized.
 There is no attached file.
87 NG87 XXXX *1 In e-mail receive, an attached file cannot be stored in memory - * Memory over
In SMTP e-mail receive, an attached file cannot be stored in memory.
 Cannot be stored in memory.
88 NG88 XXXX *1
 The number of items of acting receive data is the maximum, and an additional data cannot
be stored.
In SMTP e-mail receive, an error occurs in communication with the mail server.
89 NG89 XXXX *1
 Time-out occurs during e-mail receive.
After reservation by re-operation of document filing, conversion for image send cannot be
90 NG90 XXXX *1 made.
Data cannot be written to the memory device when Scan to USB is executed.
91 NG91 XXXX *1 *2  The memory device is disconnected during writing to the memory device.
 An error occurs due to a memory device trouble.
The USB device memory overflows during writing data into the memory device when "Scan to
92 NG92 XXXX *1 *2 USB" is executed.
When error in D-SMTP send (with recall):-
93 NG93 XXXX *1  An error response of 4XX occurs during communication with the SMTP server.
 Time out occurs after establishment of connection with the SMTP server.
When busy in D-SMTP send
94 NG94 XXXX *1 Time out occurs during establishment of connection with the SMTP server.
95 NG95 XXXX *1 When the path is too long in execution of Scan To USB.
95 NG95 XXXX *1 When the path is too long in execution of Scan To USB.
96 NG96 XXXX *1 When the normal process is not executed in the secure mail sending.

65
IMAGE SEND COMMUNICATION SHARP

Result
Result Displayed Communication Interruption Content
Code
98 NG98 XXXX *1 The copy inhibit pattern is detected when scanning a document.
99 NG99 XXXX *1 A document which is inhibited to be copied such as a banknote is scanned.

*1 For a job status result in "Display in the column of result, NG XXXX is displayed, is the code
number. For a communication result, Communication error (XXXX) is displayed.
*2 The error code of Scan To USB is specified only in the job log.
* When the communication result is OK, the communication sub code 1 and the communication sub
code 2 are 0000. Errors in ( ) are not used.

COMMUNICATION REPORT SUB CODE 1:


The communication report sub code 1 (upper 2 digits) are always indicated as 00.

COMMUNICATION REPORT SUB CODE 2:-

Report Code 2 Communication Interruption Content Send / Receive


60 In resend of document filed data, an error occurs in decoding or coding. Resend
In resend of document filed data, setting to inhibit resolution conversion is made. (The
61 Resend
resolution after resend is set to be Enlarged.)
62 In resend of document filed data, rotation setting is made for data which cannot be rotated. Resend
In resend of document filed data, data cannot be stored in HD after conversion of
63 Resend
resolution for resend.
In resending data of document file, during conversion for resending, the number of IMS Resend
64 management pages exceeds the upper limit (999). (IT occurs in OSA Scan to FTP also, resulting OSA Scan
in memory over.) To FTP
70 E-mail header acquisition error E-mail receive
71 Time out occurs during e-mail receive. E-mail receive
72 Receive reject occurs during e-mail receive. E-mail receive
73 Network communication cannot be made due to port disable. Network send
74 An authentication of the POP server is failed when POP before SMTP is enabled. Network send
In the setting of SSL communication, when SSL communication is tried but the server side
75 Network send
does not support SSL.
76 There is no image in network communication (transfer). Network send
80 There is no attached file in received e-mail. E-mail receive
81 The attached file of received e-mail is not of TIFF type which is supported. E-mail receive
82 The TIFF type of the attached file in received e-mail cannot be recognized. ID error E-mail receive
83 The TIFF type of the attached file in received e-mail cannot be recognized. E-mail receive
84 The TIFF type of the attached file in received e-mail cannot be recognized. Version error E-mail receive
85 The TIFF type of the attached file in received e-mail cannot be recognized. Tag data error E-mail receive
The TIFF type of the attached file in received e-mail cannot be recognized.
86 E-mail receive
Tag parameter error
87 The TIFF type of the attached file in received e-mail cannot be recognized. Header size error E-mail receive
88 The TIFF type of the attached file in received e-mail cannot be recognized. Data error E-mail receive
In e-mail receive; an attached file cannot be stored in memory. Memory over.
90 E-mail receive
Cannot be stored in memory.
In e-mail receive, an attached file cannot be stored in memory. The file size is too great to be
91 E-mail receive
stored in memory.
In SMTP e-mail receive; an attached file cannot be stored in memory.
92 E-mail receive
Cannot be stored in memory.

66
SHARP SENSOR LOCATION
MAIN BODY & DSPF:

67
SENSOR LOCATION SHARP

MX-LC13N LCT:

MX-FD10 FOLDING UNIT:

Delivery sensor 2 Entrance sensor

Slow down timing sensor

Upper stopper paper sensor


Release timing sensor
Fold position sensor
Delivery sensor 1

Fold tray paper sensor

68
SHARP SENSOR LOCATION
MX-FN22 SADDLE FINISHER:

No Name
FCPCB2 Finisher Punch Dust Full Sensor
FNS102 Finisher paper JAM detector
FNS104 Finisher Paper Delivery Tray1 Paper Detector
FNS105 Finisher Paper Delivery Tray2 Paper Detector
FNS107 Finisher Stapler Shift Home Position Sensor
FNS113 Finisher Paper Tail Push Down Home Position Sensor
FNS128 Finisher Staple Area Detector
FNS129 Finisher Cover Detector1
FNS130 Finisher Paper Delivery Tray3 Paper Detector
FNS131 Finisher Staple Home Position Sensor
FNS134 Finisher Staple cartridge sensor
FNS141 Staple dust box sensor
FNS200 Finisher staple dust sensor
FNSW101 Finisher Cover Detector1

69
JAM CAUSE CODES SHARP

MAIN UNIT MAIN UNIT [CONT’D]


Jam Code Description Jam Code Description
APFD1_N APFD1 not-reached JAM FUSER Fusing winding detection
APFD1_S APFD1 remaining JAM LCC-ERR LCC communication abnormality detection
APFD2_N1 APFD2 not-reached JAM (Tray 1 feed LPPD1_NL LPPD not-reached JAM (side A4/A3LCC
paper) paper feed)
APFD2_N2 APFD2 not-reached JAM (Tray 2 feed LPPD1_NL1 LPPD not-reached JAM (LCT tray 1 paper
paper) feed)
APFD2_N3 APFD2 not-reached JAM (Tray 3 feed LPPD1_NL2 LPPD not-reached JAM (LCT tray 2 paper
paper) feed)
APFD2_N4 APFD2 not-reached JAM (Tray 4 feed LPPD1_NLM LPPD not-reached JAM (LCT tray manual
paper) paper feed)
APFD2_NA APFD2 not-reached JAM (ADU re-feed LPPD1_SL LPPD remaining JAM (side A4/A3LCC paper
paper) feed)
APFD2_S1 APFD2 remaining JAM (Tray 1 feed paper) LPPD1_SL1 LPPD remaining JAM (LCT tray 1 paper
APFD2_S2 APFD2 remaining JAM (Tray 2 feed paper) feed paper)
APFD2_S3 APFD2 remaining JAM (Tray 3 feed paper) LPPD1_SL2 LPPD remaining JAM (LCT paper feed tray
APFD2_S4 APFD2 remaining JAM (Tray 4 feed paper) 2 paper feed)
APFD2_SA APFD2 remaining JAM (ADU re-feed LPPD1_SLM LPPD remaining JAM (LCT manual paper
paper) feed tray)
APPD1_NA APPD1 not-reached JAM (ADU transport) MFT Manual feed tray paper JAM (MPFD not
APPD1_ND APPD1 not-reached JAM (Face-down reached)
paper exit) MFT_1ST Manual feed tray paper JAM (1st attempt -
APPD1_SA APPD1 remaining JAM (ADU transport) check the paper set condition)
APPD1_SD APPD1 remaining JAM (Face-down paper MFT_LE Manual feed tray paper JAM (PF rollers life
exit) expired -200K)
APPD2_NA APPD2 not-reached JAM (ADU transport) MFT_RT Manual feed tray paper JAM (retry – check
APPD2_ND APPD2 not-reached JAM (Face-down the paper)
paper exit) MPFD_S MPFD remaining JAM
APPD2_SA APPD2 remaining JAM (ADU transport) MTR_ILG Motor driver trouble JAM
APPD2_SD APPD2 remaining JAM (Face-down paper NO_JAM_ No JAM. (Also used when a JAM is cleared)
exit) CAUSE
APPD3_N APPD3 not-reached JAM NO_MATCH Parameter inconsistency
APPD3_S APPD3 remaining JAM POD_ND POD not-reached JAM (Face-down paper
C3PFD_N4 C3PFD not-reached JAM (Tray 4 feed exit)
paper) POD_NU POD not-reached JAM (Face-up paper exit)
C3PFD_S3 C3PFD remaining JAM (Tray 3 feed paper) POD_SD POD remaining JAM (Face-down paper
C3PFD_S4 C3PFD remaining JAM (Tray 4 feed paper) exit)
C4PFD_S4 C4PFD remaining JAM (Tray 4 feed paper) POD_SU POD remaining JAM (Face-up paper exit)
DRUM Drum lock detection POIND_N POIND not-reached JAM
DSBD1_NA DSBD1 not-reached JAM (ADU transport) POIND_SA POIND remaining JAM (ADU transport)
DSBD1_ND DSBD1 not-reached JAM (Face-down POIND_SD POIND remaining JAM (Face-down paper
paper exit) exit)
DSBD1_SA DSBD1 remaining JAM (ADU transport) POIND_SU POIND remaining JAM (Face-up paper exit)
DSBD1_SD DSBD1 remaining JAM (Face-down paper PPD1_N2 PPD1 not-reached JAM (Tray 2 feed paper)
exit) PPD1_N3 PPD1 not-reached JAM (Tray 3 feed paper)
DSBD2_N DSBD2 not-reached JAM PPD1_N4 PPD1 not-reached JAM (Tray 4 feed paper)
DSBD2_S DSBD2 remaining JAM PPD1_S2 PPD1 remaining JAM (Tray 2 feed paper)
FDSBD_NA FDSBD not-reached JAM (ADU transport) PPD1_S3 PPD1 remaining JAM (Tray 3 feed paper)
FDSBD_ND FDSBD not-reached JAM (Face-down PPD1_S4 PPD1 remaining JAM (Tray 4 feed paper)
paper exit) PPD2_N1 PPD2 not-reached JAM (Tray 1 feed paper)
FDSBD_SA FDSBD remaining JAM (ADU transport) PPD2_N1 PPD2 not-reached JAM (Tray 1 feed paper)
FDSBD_SD FDSBD remaining JAM (Face-down paper PPD2_N1_D PPD2 not-reached JAM (Tray 1 feed paper)
exit) - Delay of paper just before jam from PS
FIN_ERR Finisher communication abnormality PPD2_N2 PPD2 not-reached JAM (Tray 2 feed paper)
detection

70
SHARP JAM CAUSE CODES
MAIN UNIT [CONT’D] MAIN UNIT [CONT’D]
Jam Code Description Jam Code Description
PPD2_N2_D PPD2 not-reached JAM (Tray 2 feed paper) PPD2_SL1 PPD2 remaining JAM (LCT paper feed Tray
- Delay of paper just before jam from PS 1 feed paper)
PPD2_N3 PPD2 not-reached JAM (Tray 3 feed paper) PPD2_SL11_D PPD2 remaining JAM (LCT paper feed Tray
PPD2_N3_D PPD2 not-reached JAM (Tray 3 feed paper) 1 feed paper) - Delay of paper just before
- Delay of paper just before jam from PS jam from PS
PPD2_N4 PPD2 not-reached JAM (Tray 4 feed paper) PPD2_SL12_D PPD2 remaining JAM (LCT paper feed Tray
PPD2_N4_D PPD2 not-reached JAM (Tray 4 feed paper) 2 feed paper) - Delay of paper just before
- Delay of paper just before jam from PS jam from PS
PPD2_NA PPD2 not-reached JAM (ADU re-feed PPD2_SL2 PPD2 remaining JAM (LCT paper feed Tray
paper) 2 feed paper)
PPD2_NA_D PPD2 not-reached JAM (ADU re-feed PPD2_SLM PPD2 remaining JAM (LCT manual paper
paper) - Delay of paper just before jam feed paper)
from PS PPD2_SLM_D PPD2 remaining JAM (LCT manual paper
PPD2_NL PPD2 not-reached JAM (side A4/A3LCC feed paper) - Delay of paper just before
paper feed) jam from PS
PPD2_NL_D PPD2 not-reached JAM (side A4/A3LCC PPD2_SM PPD2 remaining JAM (Manual paper feed
paper feed) paper)
PPD2_NL1 PPD2 not-reached JAM (LCT paper feed PPD2_SM_D PPD2 remaining JAM (Manual paper feed
Tray 1 feed paper) paper) - Delay of paper just before jam
PPD2_NL11_D PPD2 not-reached JAM (LCT paper feed from PS
Tray 1 feed paper) - Delay of paper just PPD3_N1 PPD3 not-reached JAM
before jam from PS (Tray 1 feed paper)
PPD2_NL12_D PPD2 not-reached JAM (LCT paper feed PPD3_N2 PPD3 not-reached JAM (Tray 2 feed paper)
Tray 2 feed paper) - Delay of paper just PPD3_N3 PPD3 not-reached JAM (Tray 3 feed paper)
before jam from PS PPD3_N4 PPD3 not-reached JAM (Tray 4 feed paper)
PPD2_NL2 PPD2 not-reached JAM (LCT paper feed PPD3_NA PPD3 not-reached JAM (ADU re-feed
Tray 2 feed paper) paper)
PPD2_NLM PPD2 not-reached JAM (LCT manual paper PPD3_NL PPD3 not-reached JAM (side A4/A3LCC
feed tray) paper feed)
PPD2_NLM_D PPD2 not-reached JAM (LCT manual paper PPD3_NL1 PPD3 not-reached JAM(LCT paper feed
feed tray) - Delay of paper just before jam Tray 1 feed paper)
from PS PPD3_NL2 PPD3 not-reached JAM(LCT paper feed
PPD2_NM PPD2 not-reached JAM (Manual feed) Tray 2 feed paper)
PPD2_S1 PPD2 remaining JAM (Tray 1 feed paper) PPD3_NLM PPD3 not-reached JAM (LCT manual paper
PPD2_S1_D PPD2 remaining JAM (Tray 1 feed paper) - feed tray)
Delay of paper just before jam from PS PPD3_S1 PPD3 remaining JAM (Tandem Tray 1 feed
PPD2_S2 PPD2 remaining JAM (Tray 2 feed paper) paper)
PPD2_S2_D PPD2 remaining JAM (Tray 2 feed paper) - PPD3_S2 PPD3 remaining JAM (Tandem Tray 2 feed
Delay of paper just before jam from PS paper)
PPD2_S3 PPD2 remaining JAM (Tray 3 feed paper) PPD3_S3 PPD3 remaining JAM (Tray 3 feed paper)
PPD2_S3_D PPD2 remaining JAM (Tray 3 feed paper) - PPD3_S4 PPD3 remaining JAM (Tray 4 feed paper)
Delay of paper just before jam from PS PPD3_SA PPD3 remaining JAM (ADU re-feed paper)
PPD2_S4 PPD2 remaining JAM (Tray 4 feed paper) PPD3_SL PPD3 remaining JAM (side A4/A3LCC
PPD2_S4_D PPD2 remaining JAM (Tray 4 feed paper) paper feed)
- Delay of paper just before jam from PS PPD3_SL1 PPD3 remaining JAM (LCT paper feed Tray
PPD2_SA PPD2 remaining JAM (ADU re-feed 1 feed paper)
paper) PPD3_SL2 PPD3 remaining JAM (LCT paper feed Tray
PPD2_SA_D PPD2 remaining JAM (ADU re-feed 2 feed paper)
paper) - Delay of paper just before jam PPD3_SLM PPD3 remaining JAM (Large capacity feed
from PS Manual feed paper)
PPD2 remaining JAM (side A4/A3LCC PPD3_SM PPD3 remaining JAM (Manual feed paper)
PPD2_SL
paper feed) PPD4_N1 PPD4 not-reached JAM (Tray 1 feed paper)
PPD2_SL_D PPD2 remaining JAM (side A4/A3LCC PPD4_N2 PPD4 not-reached JAM (Tray 2 feed paper)
paper feed) - Delay of paper just before PPD4_N3 PPD4 not-reached JAM (Tray 3 feed paper)
jam from PS PPD4_N4 PPD4 not-reached JAM (Tray 4 feed paper)

71
JAM CAUSE CODES SHARP

MAIN UNIT [CONT’D] MAIN UNIT [CONT’D]


Jam Code Description Jam Code Description
PPD4_NA PPD4 not-reached JAM (ADU re-feed TRAY4 Tray4 paper feed JAM (C4PFD or D2PPD
paper) not reached)
PPD4_NL PPD4 not-reached JAM (side A4/A3LCC TRAY4_1ST Tray4 paper feed JAM (1st attempt - check
paper feed) the paper set condition)
PPD4_NL1 PPD4 not-reached JAM (LCT paper feed TRAY4_LE Tray4 paper feed JAM (PF rollers life
Tray 1 feed paper) expired - 200K)
PPD4_NL2 PPD4 not-reached JAM (LCT paper feed TRAY4_RT Tray4 paper feed JAM (retry – check the
Tray 2 feed paper) paper)
PPD4_NLM PPD4 not-reached JAM (LCT Manual feed T1PFD_S1 T1PFD remaining JAM
paper) T1PPD1_N1 T1PPD1 not-reached JAM
PPD4_NM PPD4 not-reached JAM (Manual feed T1PPD1_S1 T1PPD1 remaining JAM
paper) T1PPD2_N1 T1PPD2 not-reached JAM
PPD4_S1 PPD4 remaining JAM (Tray 1 feed paper) T1PPD2_S1 T1PPD2 remaining JAM
PPD4_S2 PPD4 remaining JAM (Tray 2 feed paper) T2PFD_N3 C2PFD not-reached JAM (Tray 3 feed
PPD4_S3 PPD4 remaining JAM (Tray 3 feed paper) paper)
PPD4_S4 PPD4 remaining JAM (Tray 4 feed paper) T2PFD_N4 C2PFD not-reached JAM (Tray 4 feed
PPD4_SA PPD4 remaining JAM (ADU re-feed paper) paper)
PPD4_SL PPD4 remaining JAM (side A4 LCC paper T2PFD_S2 C2PFD remaining JAM (Tray 2 feed paper)
feed) T2PFD_S3 C2PFD remaining JAM (Tray 3 feed paper)
PPD4_SL1 PPD4 remaining JAM (LCT paper feed Tray T2PFD_S4 C2PFD remaining JAM (Tray 4 feed paper)
1 feed paper) VPPD_N3 VPPD not-reached JAM (Tray 3 feed paper)
PPD4_SL2 PPD4 remaining JAM (LCT paper feed Tray VPPD_N4 VPPD not-reached JAM (Tray 4 feed paper)
2 feed paper) VPPD_S3 VPPD remaining JAM (Tray 3 feed paper)
PPD4_SLM PPD4 remaining JAM (LCT Manual feed VPPD_S4 VPPD remaining JAM (Tray 4 feed paper)
paper)
PPD4_SM PPD4 remaining JAM (Manual feed paper) DOCUMENT FEEDER
Image ready complete standby time-out ICU_REQ ICU factor stop JAM
PRI_JAM
Size illegal JAM NO_JAM_ No JAM (Also used when a JAM is cleared)
SIZE_ILG
STOP_JAM Emergency stop request JAM (Controller CAUSE
request) P_SHORT Short size paper JAM
TRAY1 Tray1 paper feed JAM (T1PFD not-reached SDFS_S Double feed detection (JAM/Accompanied
JAM) feed JAM)
TRAY1_1ST Tray1 paper feed JAM (1st attempt - check SPOD_N SPOD not reached JAM
the paper set condition) SPOD_S SPOD remaining JAM
TRAY1_LE Tray1 paper feed JAM (PF rollers life SPPD1_N SPPD1 not-reached JAM
expired - 200K) SPPD1_S SPPD1 remaining JAM
TRAY1_RT Tray1 paper feed JAM (retry – check the SPPD2_N SPPD2 not-reached JAM
paper) SPPD2_S SPPD2 remaining JAM
TRAY2 Tray2 paper feed JAM (T2PFD not-reached SPPD3_N SPPD3 not-reached JAM
JAM) SPPD3_S SPPD3 remaining JAM
TRAY2_1ST Tray2 paper feed JAM (1st attempt - check SPPD4_N SPPD4 not-reached JAM
the paper set condition) SPPD4_S SPPD4 remaining JAM
TRAY2_LE Tray2 paper feed JAM (PF rollers life SPPD5_N SPPD5 not-reached JAM
expired - 200K) SPPD5_S SPPD5 remaining JAM
TRAY2_RT Tray2 paper feed JAM (retry – check the SPPD6_N SPPD6 not-reached JAM
paper) SPPD6_S SPPD6 remaining JAM
TRAY3 Tray3 paper feed JAM (C3PFD not- SPPD7_N SPPD7 not-reached JAM
reached JAM)
SPPD7_S SPPD7 remaining JAM
TRAY3_1ST Tray3 paper feed JAM (1st attempt - check
SPSD_SCN Exposure start wait timeout
the paper set condition)
STOP_JAM Emergency stop request JAM (Controller
TRAY3_LE Tray3 paper feed JAM (PF rollers life
request)
expired - 200K)
TRAY3_RT Tray3 paper feed JAM (retry – check the
paper)

72
SHARP JAM CAUSE CODES
MX-MF11 BYPASS (LCT) MX-LC13N LCT [CONT’D]
Jam Code Description Jam Code Description
L1DFB01_NLM Manual feed paper entry sensor not- L1DF002_SLM Vertical transport sensor 2 (1-series)
reached JAM (Multi-stage LCT manual remaining JAM (Multi-stage LCT manual
paper feed) paper feed)
L1DFB01_SLM Manual feed paper entry sensor remaining L1DF003_NL1 Vertical transport sensor 3 (1-series) not-
JAM (Multi-stage LCT manual paper feed) reached JAM (Multi-stage LCT tray 1 paper
L1MPFS_NLM Manual paper feed sensor not-reached feed)
JAM (Multi-stage LCT manual paper feed) L1DF003_NLM Vertical transport sensor 3 (1-series) not-
L1MPFS_SLM Manual paper feed sensor remaining JAM reached JAM (Multi-stage LCT manual
(Multi-stage LCT manual r feed) paper feed)
L1MTS_NLM Manual paper transport sensor not- L1DF003_SL1 Vertical transport sensor 3 (1-series)
reached JAM (Multi-stage LCT manual remaining JAM (Multi-stage LCT tray 1
paper feed) paper feed)
L1MTS_SLM Manual paper transport sensor remaining L1DF003_SLM Vertical transport sensor 3 (1-series)
JAM (Multi-stage LCT manual paper feed) remaining JAM (Multi-stage LCT manual
MFT2_1ST Multi-stage LCT manual feed tray paper paper feed)
feed JAM (1st attempt - check the paper L1DF004_NL1 Vertical transport sensor 4 (1-series) not-
set condition) reached JAM (Multi-stage LCT tray 1 paper
MFT2_LE Multi-stage LCT manual feed tray paper feed)
feed JAM (PF rollers life expired - 200k) L1DF004_NL2 Vertical transport sensor 4 (1-series) not-
MFT2_RT Multi-stage LCT manual feed tray JAM reached JAM (Multi-stage LCT tray 2 paper
(Retry – check the paper) feed)
MX-LCX3N / MX-LC12 LCC L1DF004_NLM Vertical transport sensor 4 (1-series) not-
LCC A4/A3 LCC paper feed JAM (LPFD1 not reached JAM (Multi-stage LCT manual
reached JAM) paper feed)
LCC_1ST Side A4LCC paper feed JAM (1st attempt - L1DF004_SL1 Vertical transport sensor 4 (1-series)
check the paper set condition) remaining JAM (Multi-stage LCT tray 1
LCC_LE Side A4LCC paper feed JAM (PF rollers life paper feed)
expired) L1DF004_SL2 Vertical transport sensor 4 (1-series)
LCC_RT Side A4LCC paper feed JAM (retry – check remaining JAM (Multi-stage LCT tray 2
the paper) paper feed)
LPFD_SL LPFD remaining JAM (side A4/A3 LCC L1DF004_SLM Vertical transport sensor 4 (1-series)
paper feed) remaining JAM (Multi-stage LCT manual
paper feed)
MX-LC13N LCT L1DF005_NL1 LCT paper exit sensor (1-series) not-
L1DF001_NL1 Vertical transport sensor 1 (1-series) not- reached JAM (Multi-stage LCT tray 1 paper
reached JAM (Multi-stage LCT tray 1 paper feed)
feed) L1DF005_NL2 LCT paper exit sensor (1-series) not-
L1DF001_NLM Vertical transport sensor 1 (1-series) not- reached JAM (Multi-stage LCT tray 2 paper
reached JAM (Multi-stage LCT manual feed)
paper feed) L1DF005_NLM LCT paper exit sensor (1-series) not-
L1DF001_SL1 Vertical transport sensor 1 (1-series) reached JAM (Multi-stage LCT manual
remaining JAM (Multi-stage LCT tray 1 paper feed)
paper feed) L1DF005_SL1 LCT paper exit sensor (1-series) remaining
L1DF001_SLM Vertical transport sensor 1 (1-series) JAM (Multi-stage LCT tray 1 paper feed)
remaining JAM (Multi-stage LCT manual L1DF005_SL2 LCT paper exit sensor (1-series) remaining
paper feed) JAM (Multi-stage LCT tray 2 paper feed)
L1DF002_NL1 Vertical transport sensor 2 (1-series) not- L1DF005_SLM LCT paper exit sensor (1-series) remaining
reached JAM (Multi-stage LCT tray 1 paper JAM (Multi-stage LCT manual paper feed)
feed) L1DF101_NL1 Paper exit sensor 1cs not-reached JAM
L1DF002_NLM Vertical transport sensor 2 (1-series) not- (Multi-stage LCT tray 1 paper feed)
reached JAM (Multi-stage LCT manual L1DF101_SL1 Paper exit sensor 1cs remaining JAM
paper feed) (Multi-stage LCT tray 1 paper feed)
L1DF002_SL1 Vertical transport sensor 2 (1-series) L1DF201_NL2 Paper exit sensor 2cs not-reached JAM
remaining JAM (Multi-stage LCT tray 1 (Multi-stage LCT tray 2 paper feed)
paper feed)

73
JAM CAUSE CODES SHARP

MX-LC13N LCT [CONT’D] MX-RB18 CURL CORRECTION UNIT [CONT’D]


Jam Code Description Jam Code Description
L1DF201_SL2 Paper exit sensor 2cs remaining JAM DCS100_S Decurler unit transport pass sensor
(Multi-stage LCT tray 2 paper feed) remaining JAM
LCT1_1_RT Multi-stage LCT tray 1 paper feed JAM DCTIME Early reaching JAM
(retry – check the paper) MX-RB13 PAPER PASS UNIT
LCT1_1_1ST Multi-stage LCT tray 1 paper feed JAM (1st PIS150_N Transport unit pass sensor not-reached
attempt - check the paper set condition) JAM
LCT1_2_RT Multi-stage LCT tray 2 paper feed JAM PIS150_S Transport unit pass sensor remaining JAM
(retry – check the paper)
LCT1_2_1ST Multi-stage LCT tray 2 paper feed JAM (1st MX-FN21/FN22 FINISHERS
attempt - check the paper set condition) FCM102 Punch JAM
FNM110 Paper exit roller lift motor JAM
MX-CF11 INSERTER
FNM112 Paper alignment roller lift motor JAM
INSENT_N Inlet port sensor not-reached JAM
FNM113 Paper rear edge fall motor JAM
INSENT_S Inlet port sensor remaining JAM
FNM114 Discharged paper HOLD motor JAM
INSEXT_N Outlet port sensor not-reached JAM
FNM115 Staple JAM
INSEXT_S Outlet port sensor remaining JAM
FNM116 Gripper arm motor JAM
INSFED1_N No. 1 paper feed sensor not-reached JAM
FNM117 Gripper motor JAM
INSFED1_S No. 1 paper feed sensor remaining JAM
FNS101_N Inlet port not-reached JAM (FN pass)
INSFED2_N No. 2 paper feed sensor not-reached JAM
FNS101_S Inlet port remaining JAM (FN pass)
INSFED2_S No. 2 paper feed sensor remaining JAM
FNS102_N Paper exit not-reached JAM
INSLUP1J No. 1 lift motor JAM
FNS102_S Paper exit remaining JAM
INSLUP2J No. 2 lift motor JAM
FNTIME Early reaching JAM
INSOUT_N Paper exit sensor not reached JAM
FSM202 Saddle section saddle alignment motor
INSOUT_S Paper exit sensor remaining JAM
JAM
INSPICM1J No 1 pick-up motor JAM
FSM203 Saddle section lead edge stopper motor
INSPICM2J No 2 pick-up motor JAM JAM
INSPL1_N No. 1 pull-out sensor not-reached JAM FSM204 Saddle section folding roller guide motor
INSPL1_S No. 1 pull-out sensor remaining JAM JAM
INSPL2_N No. 2 pull-out sensor not-reached JAM FSM205 Saddle section Push motor JAM
INSPL2_S No. 2 pull-out sensor remaining JAM FSM206 Saddle section Folding motor JAM
INSTR1_1ST Inserter Tray1 paper feed JAM (1st FSM210 Saddle section rear edge hold motor JAM
attempt - check the paper set condition) FSM211 Saddle section rear edge shift motor JAM
INSTR1_LE Inserter Tray 1 paper feed JAM (PF rollers FSM213 Saddle section SADDLE flapping motor
life expired - 60K) JAM
INSTR1_RT Inserter Tray 1 paper feed JAM (retry – FSM214 Saddle section SEPARATION motor JAM
check the paper) Saddle inlet port pass sensor delay JAM
FSS201_N
INSTR2_1ST Inserter Tray 2 paper feed JAM (1st
FSS201_S Saddle inlet port pass sensor remaining
attempt - check the paper set condition)
JAM
INSTR2_LE Inserter Tray 2 paper feed JAM (PF rollers
FSS203_N Saddle vertical pass sensor delay JAM
life expired - 60K)
FSS226_N Saddle transport paper pass sensor 1 delay
INSTR2_RT Inserter Tray 2 paper feed JAM (retry –
JAM
check the paper)
FSS226_S Saddle transport paper pass sensor 1
INSVTR1_N No. 1 vertical transport sensor not-
remaining JAM
reached JAM
FSS227_N Saddle paper exit pass sensor 2 delay JAM
INSVTR1_S No. 1 vertical transport sensor remaining
FSS227_S Saddle paper exit pass sensor 2 remaining
JAM
JAM
INSVTR2_N No. 2 vertical transport sensor not-
FSSTPLJ Saddle staple JAM
reached JAM
INSVTR2_S No. 2 vertical transport sensor remaining MX-TM10 TRIMMER UNIT
JAM FTM102 Trimmer section registration motor JAM
FTM103 Trimmer section inlet port separation
MX-RB18 CURL CORRECTION UNIT
motor JAM
DCPAOF Paper attribute data reception overflow
FTM104 Trimmer section paper exit separation
DCS100_N Decurler unit transport pass sensor not-
motor JAM
reached JAM
FTM105 Trimmer section bundle press motor JAM

74
SHARP JAM CAUSE CODES
MX-TM10 TRIMMER UNIT [CONT’D] MX-FN24/FN25 FINISHERS [CONT’D]
Jam Code Description Jam Code Description
FTM106 Trimmer section CUTTER motor JAM FPCHMVMJ Punch shift motor JAM
FTS101_N Trimmer inlet port sensor relay JAM FPNCHMJ Punch motor JAM
FTS101_S Trimmer inlet port sensor remaining JAM FPRFEX_N Proof paper exit section transport not-
FTS103_N Trimmer paper exit sensor delay JAM reached
FTS103_S Trimmer paper exit sensor remaining JAM FPRFEX_S Proof paper exit section transport
remaining
MX-FD10 FOLDING UNIT
FSDSTFMJ Staple motor JAM 2 (centre binding front)
FLENT_ERR Entry Start time out JAM
JAM
FLEJT_ERR Eject Start time out JAM
FSDSTRMJ Staple motor JAM 3 (centre binding rear)
FLM7 Folding section folding tray paper exit
JAM
motor JAM
FSFTEX_N Shift paper exit section transport not-
FLM8 Folding section upper stopper motor JAM
reached
FLM9 Folding SECTION 3-fold stopper motor JAM Shift paper exit section transport
FSFTEX_S
FLM10 Folding section lead edge hold guide remaining
motor JAM FSFTMJ Shift motor JAM
FLS20_N Inlet port sensor delay JAM Centre folding paper exit not-reached JAM
FSHS_N
FLS20_S Inlet port sensor Centre folding paper exit remaining JAM
FSHS_S
remaining JAM
FSTMVMJ Staple shift motor JAM
FLS21_N Outlet port 2 sensor delay JAM
FSTPEX_N Staple paper exit section transport not-
FLS21_S Outlet port 2 sensor remaining JAM
reached
FLS22_N Outlet port 1 sensor delay JAM Staple paper exit section transport
FSTPEX_S
FLS22_S Outlet port 1 sensor remaining JAM remaining
FLS27_N Folding tray empty sensor FSTRLVMJ Return roller oscillation motor JAM
delay JAM FSTROTMJ Staple diagonal motor JAM
FLS27_S Folding tray empty sensor Staple motor JAM 1 (edge binding) JAM
FSTMOVMJ
remaining JAM
FSTSMVMJ Horizontal resist detection motor JAM
FLS30_N Speed reduction timing sensor
FTFNCMJ Rear edge fence motor JAM
delay JAM
FLS30_S Speed reduction timing sensor remaining GBC® SMARTPUNCH™ UNIT
JAM GBCJ GBC punch unit JAM
FLS31_N Separation timing sensor delay JAM
FLS31_S Separation timing sensor
remaining JAM
FLS32_N Folding position adjustment sensor delay
JAM
FLS32_S Folding position adjustment sensor
remaining JAM
FLS33_N Upper stopper section paper detection
sensor delay JAM
FLS33_S Upper stopper section paper detection
sensor remaining JAM
MX-FN24/FN25 FINISHERS
EXGPLTMJ Paper exit open / close guide plate motor
JAM
FBJCTGMJ Bundle branch open / close motor JAM
FBLTJAM Discharge JAM
FBLTMJ Discharge motor JAM
FDRRLVMJ Drive roller oscillation motor JAM
FENT_N Inlet port section transport not-reached
FENT_S Inlet port section transport remaining
FFLPLTMJ Folding plate motor JAM
FFPS_N Centre folding section not-reached JAM
FJOGMJ Jogger motor JAM
FLFTMJ Tray motor JAM

75
REPAIR HINTS SHARP

SPECIFICATION
Model Symptom Advice
Is it possible to enable/disable the Enter Sim 26-50 and change the MACHINE ADJ setting
Advanced Key Operator Adjustments item D, (0 = disable, 1 = displayed)
(for image quality, peripheral Then add or remove the HOME Screen Machine
adjustments etc.) Adjustment icon/shortcut.
To enable this function, change
SIM55-03 SW30-3 from 0 (default) to 1.
Is it possible to retain the Destination
Once enabled, go to System Settings-Image Send
Address (Image Send Mode), once the
Settings-Common Settings menu and enable the “Hold
current Scan operation is complete?
Address for a while after scanning is completed” option
for the relevant Image Send mode.

GENERAL / MISC
If the paper in the inserter is not loaded correctly
"Paper whose print side is output in
during the print run, the paper size may be incorrectly
reverse is included. Cancel this
MX-CF11 detected. Either wait for the job to pause before
printing?" message when using the
replacing paper, or slide the paper in to avoid
inserter.
misdetection.
Unable to perform Pamphlet Copy
with Saddle Stitch or C-Fold,
Ensure the Original Feeding Mode for Copy is NOT set
Accordion Fold, Half Fold or Double
ALL for Mixed Size Documents.
Fold output using Copy mode only,
Check Settings – Device Control or Others menu.
even though the required output
options are installed
"Check the Connection Between the
Ensure the screw that is used to lock the MX-LC13N to
Main Unit and Paper Pass Unit" (Copy
the main body is loose. If this screw is left tight, the
MX-LC13N Mode) or “Paper Empty” (Print Mode)
locking mechanism will not work and the locking sensor
messages when selecting paper feed
will not be actuated.
from the LCT.

OUTPUT DEVICE [FINISHER]


If paper is ejecting at irregular speeds in non-staple
mode, or paper is not compiling correctly in staple
Irregular paper ejection or not
MX-FN22 mode (able to pull sheets out of stapled set), check the
compiling correctly
finisher shutter clutch and replace if required.
PG section 20, item 100: 0CWFK28207001
Check Stapler Safety Switch FNSW103.
F0-10
Adjust or replace as required.
Check finisher shutter clutch [PG Section 20, item 100],
MX-FN21 F0-32
0CWFK28207001
MX-FN22
On the Finisher, push down the exit roller assembly
Please lower the paper guide of the
(just above the exit tray) in the centre section, which is
finisher message
indicated with a green marker.

76
SHARP REPAIR HINTS
PRINT CONTROLLER
When printing multiple page reports
from different paper trays as separate
Enable (check) the following setting change on the MFP
files, is it possible to stop the MFP
device:-
ALL device from bypassing jobs held when
System Settings - Operation Settings - Disabling of
a paper out condition occurs, to
Bypass Printing
prevent an out of sequence
output/report?

SHARP OSA
For Sharp OSA v5.0 supported devices, there are some
new settings available that has affected the
configuration of both Standard Application Settings
Configuring Sharp OSA - Standard (MX-AMX2) and External Accounting Application
ALL Application & External Accounting Settings (MX-AMX3).
Application settings. Unless otherwise stated by the Solution Vendor, the
Browser Setting should be set to HTML Browser 3.5 and
the Data Size should be set to Wide-SVGA.
Note: MX-AMX2 or MX-AMX3 are required.

IMAGE SEND MODE


Check the following settings under Network Settings ->
Service Settings -> SMTP
Primary Server: smtp.office365.com
Port Number: 587
Reply Email Address: ****@onmicrosoft.com
How to scan to Office 365 email from SSL: ON
ALL
Sharp MFP? SMTP Authentication: ON
User Name should be same as the Reply Email Address.
Note: IMAP is not supported on the current Sharp
MFPs therefore only SMTP protocol can be used.
The correct port for SMTP with SSL enabled is 587 for
Office 365 email.

SHARP PRINT RELEASE


Sharp Print Release is supported on MX-M905, along
with MX-3050N – MX6070N series only.
Which models can be configured to
However, when using MX-M905 Print Driver for the
use Sharp Print Release?
Print Release Queue, only B/W jobs can be released on
ALL CR4 model series.
What is the recommended number of It is recommended that up to 5 client MFPs can be
client MFPs that can be connected to connected to a single MFP master when using Sharp
the MFP Master? Print release.

77
DOCUMENT REFERENCE SHARP

Operating System Support Reference:


GDI Graphic Display Interface.
SPLC Sharp Printer Language Control (GDI).
- Sharp Advanced Printing Language (GDI).
PCL Printer Command Language.
PS Postscript 3.
PPD Postscript Printer Description.
UD2 Sharp Universal Driver v2.
XPS XML Paper Specification (Page Description Language).
SRDM Sharp Remote Device Manager.
 Print Driver / Application / Operation are available and supported.
Print Driver / Application / Operation are not available or supported under Windows OS.
Print Driver / Application / Operation are not available or supported under Apple OSX.
WHQL (Windows Hardware Quality Lab) Digitally Certified Print Driver for specified
WHQL Windows Operating System is supported.
17/05 Current Release/Support Schedule – Year/Month [English only].
Note: Release schedule is subject to change without prior notice.

Useful Links (Web Addresses):

Product Key Registration:- https://dse-pub.sharp.co.jp/key/


User Name: keyuser
Password: key000323

Information contained within this guide is subject to change without prior notice.

This Handy Guide is not a substitute for the official Sharp Service manuals.
It is for use by Sharp qualified service technicians with the intention of improving the efficiency
of Sharp MFP Devices.

All the latest fault finding information, firmware and printer drivers
can be found on the SHARP Support Website.

78
SHARP NOTES
Notes

79

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