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#EmbassyLife
Embassy
Locations
C ANADA
San Diego
Contents
Reasons to choose Embassy 2
Award winning 3
Global reach 4
Trusted experience 6
Progress 8
Innovation 9
Guaranteed outcomes 10
Dedicated teams 11
Our English courses 12
Our curriculum 13
Introducing 30 Plus 14
English for Travel and Culture 16
English for Career Advancement 18
English for Academic Success 20
Embassy English Centre and Course Details 22
Study Tours 54
Accommodation 56
Practical information 58
Terms and Conditions 60
UNITED KINGD OM
Cambridge
London
Brighton Hastings
AUS TR ALIA
Brisbane
Gold Coast
Sydney
Melbourne
Auckland
NE W
ZE AL AND
Trusted experience
Award winning Embassy English has been
helping students achieve success
Embassy English is proud to have in English since 1972 when its
received 6 awards from Study first school opened. In the last Guaranteed
Travel Star Awards as voted for 10 years alone, over 500,000 outcomes
by our agents, 5 of them in the students have put their trust
Chain School category making us in us. Our unique Embassy onTrack tool
the first, and only, Super Star in see page 6! enables us to intervene when
this category. students fall below target so that
see page 3! we can ensure they get back on
track and reach their goals.
see page 10!
100%
Global reach Innovation
Embassy English has schools in
From being the first language
Dedicated teams
5 countries and 3 continents, has
school to pioneer the use
offices in 14 countries and works Our dedicated teams are focused
of interactive whiteboards
with over 65 higher education on providing students with
to launching the first online
partners. We have helped students a positive and life-changing
progress tracker to monitor
from over 160 countries reach experience. Our teachers
individual student progress
their goals by joining our global regularly receive 100% satisfaction
with our Embassy onTrack tool
community. As part of Study rates from our students due to
Embassy has been at the leading
Group we have unequalled access their commitment, engagement
edge of innovation, exploiting
to a wide range of quality study and passion.
the use of technology to
options from professional training see page 11!
enhance teaching and learning.
to MBAs at some of the most
see page 9!
respected education institutions.
see page 4!
5 times voted We have 5 times been voted Chain Digital In 2017 we were finalists in the British
Chain School of the year by our agent partners
Innovation Council ELTon awards in the category of
Awards
School at the prestigious Study Travel Star Awards, Finalists Digital Innovation for our unique Embassy
of the which honour top class performance across onTrack online progress tracking tool. The
ELTon awards recognise and celebrate
year the study travel industry.
In 2017 we innovation in English language teaching.
In recognition of these 5 awards we are ‘exceeded
expectations In the USA we were awarded a 5 year
The first the first, and only, Super Star chain
Super school. Embassy English have also in all grant of accreditation by ACCET for all
Star won the Study Travel Star award for areas our schools in 2015.
(Independent
Innovation, and our Embassy Summer
Chain brand has won the award for Junior
Schools Inspectorate) In 2017 we ‘exceeded expectations’
My experience working and studying with Embassy has been really important for my
personal, professional and academic development. Embassy gave me the opportunity to
improve my English skills because they really give you the facilities to learn in the best
possible way - the campus, international mix, teachers and methodology are excellent.
Now I always promote Embassy to international students who really want to improve
their English skills and have a great experience.
jorge henao, sales director, homeworld international education
As one of the
founding companies
of Study Group,
Embassy English is
part of a successful
global education
community with access
to some top ranking
universities as well as
high schools, pathway
programmes and
vocational training
courses.
With over 40 offices worldwide in 33 different
countries Study Group has a unique global
reach that last year enabled 70,000 students
from 163 countries to enjoy academic, cultural
and language experiences to last a lifetime.
For more
information
on how Embassy
English can help
you reach your
academic goals
see pages 20-21
97%
·University of Leicester ·ICMS
·University of Lincoln of ISC students in
·Liverpool John Moores University North America matriculated
·Royal Holloway University of London
·University of Strathclyde
into their chosen university
in 2016
94% of Embassy students
progress to their chosen
·University of Sheffield tertiary provider in Australia
·University of Surrey
·University of Sussex
1995
Bellerbys opens a summer
programme for juniors with specialist
1992
its first young learners
courses in Hastings
1973
Embassy opens its second 1996
school in Brighton
Embassy joins forces with
Joins the Association Centre for English Studies in
of Recognised English 1982 the USA, forming EmbassyCES
Language Schools
(now English UK) 10,000 students 1994
milestone Embassy and its sister
brand Bellerbys College
1997
1972 form Study Group which
is now a leading global
Embassy moves into
California with a
Embassy opens education provider school in San Diego
its first school
in Hastings,
teaching English
to adults
2006
The first interactive
whiteboard is installed
Embassy acquires
Newnham Language
Brighton with
Bellerbys College
Embassy wins three ST Star
Awards in Innovation and
2018 >>
Centre in Cambridge Chain School categories
Embassy
Evolves…
2003 2013
Embassy moves into
the digital age and
Embassy rebrands as
Embassy English and
2016
installs its first wifi MW Summer rebrands Embassy launches
router in Brighton as Embassy Academy onTrack – our
unique online tool
At Embassy English innovation has been a key to our success. We have embraced advances in
technology to provide modern learning environments, create dynamic and interactive lessons,
enable access to online resources and to track and monitor student progress.
The My Embassy
English Student
Dashboard – access
on any device
progress using Embassy onTrack, our ⋅ Tutorials & coaching from your teacher
unique progress tracking tool. ⋅ Social programme & after school clubs
Dec 27 - Jan 29 (Most Recent)
⋅ Study skills and homework
How it Works: ⋅ And even individual tuition OVERALL PROGRESS
Day one 8 11 13
We create your online interactive Final Week Entry Level Actual Level Target Level
Progress: OnTrack
Personalised Learning Plan: We give you:
⋅ On your first day we discuss your reasons ⋅ A final test
ACTUAL VS TARGET LEVEL
16
20
25
l
ct
ov
ec
Se
Le
D
try
En
Every 5 weeks
We give you:
⋅ A progress test
⋅ A progress tutorial
⋅ A downloadable Progress report
I set up a profile I track my
and set my targets progress, I can see
with my teacher. my attendance,
98%
I follow my work and targets.
progress on There is a plan
my phone and so I can see what
of students can download I need to achieve
my personalised next and easily see
were onTrack learning plan what I need to do.
or above target which helps It is really helpful.
me improve. reena, india
in 2017* julian, colombia
*Students who fulfilled the student commitment
(see guarantee) as of July 2017
BASSY
M
E
ACK GUARANTEE
MONEY B
H
E N G L I S
From your initial application through our admissions team to the support you receive in the school, our
dedicated teams are focussed on ensuring that you have the best possible experience. Student
feedback clearly shows that the commitment, engagement, support and passion of our teams ensures
a positive and life changing experience when you choose to study with Embassy English.
2 *
12 26 7†
Intensive 24 – available in
JUNE JULY SEPTEMBER OCTOBER
Australia and New Zealand only
18 30 10 22^ Our Intensive 24 programme consists of
*
Auckland - January 3 24 lessons per week. There are 4 additional
†
UK - May 8 skills development lessons dependent
^
Australia and New Zealand only on your level. As this course is delivered
over 20 hours it meets the minimum
Standard programme requirement for students wishing to
This programme consists of 20 lessons per apply for a Student Visa.
week following a syllabus designed to develop
and improve your speaking, listening, reading Night Classes – available in
and writing skills for everyday use. Australia only
Our Intensive 24 programme is also
available in the evening at our Melbourne,
! Sydney and Brisbane centres. The course
NEW runs Monday to Friday and students will
2018 will see the launch of our have access to the My Embassy English
30 Plus programme, created Student Dashboard and Embassy OnTrack.
specifically for students over the
age of 30. Find out more on page 14.
Timetables
Access to My Embassy English Our Vacation & Travel English, Standard
Student Dashboard and Standard Plus lessons are either
morning or afternoon depending on the
Wifi enabled classrooms and school timetable. Our Intensive 24 and 28
interactive white boards programmes have lessons in both the
morning and the afternoon.
See
pages 22-23
for full course
availability
and details
Outcomes
Outcomes Outcomes
⋅ Improve your listening and your confidence
⋅ Improve your listening and your confidence ⋅ Improve your listening and your confidence
in speaking
in speaking in speaking
⋅ Improve your understanding of grammar
⋅ Improve your understanding of grammar ⋅ Improve your understanding of grammar
and vocabulary
and vocabulary and vocabulary
⋅ Improve your reading and writing ⋅ Improve your reading and writing
⋅ Communicate more effectively ⋅ Communicate more effectively
⋅ Improve your Business and/or academic ⋅ Improve your Business and/or academic
English English
Visa information
This is a guide only - please check which visas, if any, are required for you.
TRAVEL & VACATION STANDARD PROGRAMME STANDARD PLUS INTENSIVE 24 INTENSIVE 28
ENGLISH
UK Not applicable Short term study visa Not applicable Not applicable Short term study visa
AUSTRALIA Not applicable Tourist visa, working Not applicable Tourist visa, student visa, Tourist visa, student visa,
holiday visa working holiday visa working holiday visa
US Tourist visa or ESTA Tourist visa or ESTA F(Student) visa Not applicable F(Student) visa
visa waiver visa waiver
CANADA Not applicable Temporary Resident visa Not applicable Not applicable Temporary resident visa
NEW ZEALAND Not applicable Tourist visa and working Not applicable Tourist visa, working Tourist visa, working
holiday visas holiday visa, student holiday visa, student
visa visa
Advancement
focus on the language skills to succeed in real-world, business environment with one
the workplace. of our partner companies. This programme
will challenge your English skills by
Reasons to choose this course interacting with native speakers in your host
⋅ Enhance your CV company. Placements are in a wide-range
⋅ Acquire the language skills commonly of sectors, which include marketing, law,
used in business not-for-profit, hospitality, and many more!
Succeed in today’s fast- ⋅ Gain confidence in presenting
paced global economy ⋅ Improve your formal writing skills Reasons to choose English in Action
with the right language ⋅ Spend 4 or 8 weeks in an American company
skills and CV to demonstrate Outcomes either during or after your English course*
⋅ Increase vocabulary appropriate to the
your achievements. ⋅ Interact with native speakers
workplace ⋅A dd to your CV to boost your career
⋅ Use digital applications for confident opportunities back home
Courses
presentations
Business English
⋅ Network effectively Outcomes
English in Action - USA
Advanced Business English - USA ⋅G ain useful interview techniques
⋅C ommunicate more effectively
⋅ Improve your interpersonal skills
You must
⋅B
e Upper intermediate in both speaking
and writing at time of placement
⋅C
omplete any English course for a
minimum of 4 weeks prior to a placement
⋅P
urchase Study Care insurance for the
duration of the placement
*
ependent on your visa and programme. Intensive
D
programme students can only take a placement after
their course.
⋅U
KVI IELTS exam included in all Embassy 2 6 10 15 19 8 2 25 24
enrolments of 12+ weeks DEC Merrimack, Boston:
31 JANUARY MAY SEPTEMBER
Pathways in Australia
⋅E nglish for Academic Purposes course
22 21 4
32 educational and university partners including:
recognised by over 30 colleges and
universities in Australia 8 university partners including:
⋅C onditional offer from your university
of choice
⋅ TOEFL/IELTS waiver. Successful
completion of the EAP course is all
that is required
GENERAL ENGLISH - 20 lessons General English 20 lessons General English 20 lessons 20 lessons General English 16 lessons
30 PLUS + 8 skills development lessons + 4 skills development lessons General English + 4 teacher-led workshops General English
TOEFL EXAM PREPARATION 20 lessons Exam preparation - 20 lessons Exam 20 lessons Exam 16 lessons Exam
+ 8 skills development lessons preparation preparation + 4 teacher-led preparation
workshops
ENGLISH FOR ACADEMIC 28 lessons of EAP - - - -
PURPOSES (EAP) - AUSTRALIA
ENGLISH FOR ACADEMIC 20 lessons General English + 8 EAP - - - -
PURPOSES (EAP) - USA electives
on campus
English Proficiency levels For full details on number of hours of study per week please check our website where these are clearly stated per course
LEVELS CEFR STUDY WEEKS1 DESCRIPTION EXAMS
IELTS TOEFL iBT Cambridge
Proficient C2 N/A You can use English with ease and fluency. Improve by increasing your understanding of 7.0 – 8.0 94 - 109 CPE
the nuances of the language and engaging in independent reading to develop your
vocabulary further.
Advanced C1+ 12 - 15 You can use English in a range of culturally appropriate ways. Improve by extending your 6.5 - 7.0 60 - 93 CAE
vocabulary and refining your use of style and register.
C1 12 - 15 6.0 - 6.5 60 - 93
Upper intermediate B2+ 10 - 12 You can use English effectively. Improve by learning to discuss, argue and express opinion 5.5 - 6.0 35 - 59 FCE
in a culturally acceptable way. Refine your use of grammar and vocabulary.
B2 10 - 12 5.0 - 5.5 35 - 59
Intermediate B1+ 10 - 12 You can speak English with some confidence. Improve by developing your fluency, your 4.5 - 5.0 31 - 34 PET
understanding of grammar and by widening your vocabulary.
B1 10 - 12 4.0 - 5.0 31 - 34
Pre-intermediate A2 10-12 You can communicate in a range of everyday social and travel contexts. 3.0 - 4.0 0 - 31 KET
Improve by developing your speaking, grammar and vocabulary.
Elementary A1 8-10 You can understand language used in everyday situations if the speaker 2.0 - 3.0 - -
speaks slowly and clearly. Improve by developing your listening and vocabulary. General
English, Language Semester Abroad, Vacation and Travel English.
Beginner N/A 6-8 You can speak and understand English in a very limited way. - - -
1
“Study weeks” refers to the number of weeks you need to study to progress to the next level.
22 Embassy English · Centre and course details
embassyenglish.com
COURSE LENGTH START DATES LEVELS CLASS SIZE AVAILABLE
min. 2 weeks Every Monday Intermediate - Advanced Maximum 15 UK: Brighton, Cambridge, London
USA: San Diego
Canada: Toronto
Australia: Brisbane
4-12 weeks Every Monday Upper Intermediate - Maximum 15 USA: New York, San Francisco
Advanced
min. 4 week course + 4-8 week Every Monday Intermediate - Advanced must Maximum 15 during English USA: New York, San Diego, San Francisco
placement in a US company during or be Upper-intermediate at lessons per chosen course/
after the course depending on visa and time of placement programme, except 4 teacher-led
programme lessons on Standard Plus
Public holidays
Embassy English schools will be closed on public holidays.
For a full list of public holiday dates across all of our centres
please visit embassyenglish.com
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Residential accommodation
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· Single/shared rooms
· Single/twin rooms
· Half-board (14 meals per week)
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Bacon-Summer STREET
Popular Undergraduate Majors:
Art & Art History Exercise Science
Athletic Training Health Science
Biochemistry Nutrition
Biology Public Health
Business Administration History
Accounting Psychology
Finance Information Technology
International Business International Studies
Management Mathematics
Marketing Mechanical Engineering
Sport Management Philosophy
Chemistry Physics
Civil Engineering Political Science
Communication Studies Psychology
Computer Science Social Justice
Criminology Sociology
Digital Design Theatre Arts
Economics Women’s and Gender Studies
Education
Computer Engineering Popular Graduate Majors:
Electrical Engineering Accounting
Creative Writing Management
Film Studies Civil Engineering
Environmental Studies and Sustainability Mechanical Engineering
**The above is only a selection of popular majors. A full list of majors can be found on the Merrimack website
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Homestay Courses
· Available throughout the Cambridge area · Intensive 28 Programme
·S ingle/twin rooms EMBASSY CAMBRIDGE
· Standard Programme FACILITIES AT A GLANCE:
·H alf-board (14 meals per week, age 16+) · Beginner English
·F ull-board option (age 16+) · Exam Preparation: FCE and CAE (20 lessons
·B ed-and-breakfast option (age 18+) of exam preparation), IELTS (8 or 20 exam
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HISTORIC MARKET SET WITHIN
A WORLD HERITAGE SITE
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TOWER OF LONDON
Sydney
WEEK 1 Sunday Monday Tuesday Wednesday Thursday Friday Saturday
MORNING Arrival Testing and Lesson Lesson Lesson Lesson Visit Bondi
orientation Beach and
markets
AFTERNOON Free time Sydney city Sydney Bowling Paddy’s BBQ and
with host tour and Harbor tour in Darling market games
family sightseeing Harbour
EVENING Free time Free time Free time Optional Free time
with host with host with host evening with host
family family family activity family
C A N A DA
UNITED KINGDOM AU S T R A L I A
Brisbane
NEW
San Diego
ZE AL AND
Minimum ages
The minimum age to study in an Embassy English
school is 16. We have special provisions for students
who are 16 and 17.
*Please note, in Australia and New Zealand under 18s must stay in a homestay.
Before you leave home we’ll give you StudyCare insurance (UK, USA, Canada
all the information you need about and New Zealand)
your travel, study and accommodation This is a comprehensive insurance plan specially
created for international students. It will give you
arrangements. We’ll meet you at
full protection from the day you travel. Full details
the airport and take you to your
are in the StudyCare insurance booklet, or online
accommodation (for an additional
at embassyenglish.com/resources/studycare
transfer fee).
Overseas Student Health Cover (Australia)
We’ll give you an Embassy English handbook on your
As an international student on a student visa you
first day, containing all of the information you need.
are required to have Overseas Student Health Cover
If you have any questions, our student services team
for the duration of your visa. It is important that
will be on hand to help throughout your studies.
your cover is maintained for the duration of your
We’ll give you a telephone number to contact us
programme/s. A full list of prices is available online
in an emergency, 24 hours a day.
at embassyenglish.com
Payment
Confirming enrolment
If you’re enrolling through a local representative,
We will confirm your enrolment by email, to you or
please make payment to them. If enrolling directly,
your local representative.
please pay by direct bank transfer or credit card
to Embassy English. All bookings are subject to
To enrol with Embassy
our terms and conditions. You’ll find details on the
Contact your nearest Embassy English representative
enrolment form and on embassyenglish.com
or enrol directly online at embassyenglish.com. If this
brochure hasn’t provided the information you need,
please contact our International Admissions Centre in
the relevant country.
A TRADITIONAL BRITISH
BOARDING SCHOOL EXPERIENCE
In the USA Embassy English is authorised under Federal Law to in its printed and online marketing materials and on any social
media network without further consent or notification; and 22. Further Information: New Zealand
enrol non-immigrant students. By law, to issue the I-20 form, with the a) Protection of Student Fees: Fees paid by students will be fully
Enrolment Form, we must receive: (b) G ives consent to Embassy English and to its parent company
Study Group storing, or transferring across international borders, protected by a Bank Guarantee and cash held by an independent
a) The student’s home address Trustee. In the unlikely event of the Embassy English school
b) Proof of sufficient funds to meet tuition and living expenses such as copies of the Student Images and Testimonials for such purposes.
closing prior to the conclusion of courses, school fees will be
a current bank statement or a letter from their bank refunded on a pro-rata basis by the Trustee.
c) A letter or notarised affidavit guaranteeing support from their 19. Student Promise – Progress Guarantee
For the purposes of this clause the following terms have the b) If students experience difficulty with procedures in New Zealand,
parent or employer or sponsor they may contact the NZQA on 0800 697 296 or send an email
d) Copy of Students Passport photo page. following meanings:
to quadrisk@nzqa.govt.nz or if it’s a financial dispute - contact
e) Student’s personal email address “Entry Level” Means the level of English you start your course iStudent Complaints on 0800 006 675.
No visa support documentation will be provided until all fees have with, as agreed with you on or around the first day of your c) Code of Practice: Embassy English has agreed to observe and be
been received. course and recorded as your entry level on My Embassy English bound by the Education (Pastoral Care of International Students)
Student Dashboard. Code of Practice 2016. A copy of the Code is available on the
13. Holidays “Progress” Means achieving or exceeding your Target Level. New Zealand website: www.legislation.govt.nz/regulation/
Embassy English schools will be closed on public holidays and no public/2016/0057/lates/DLM6748147.html.
“Study Plan” Means the expected improvement in your English over
compensation is provided for missed days due to public holidays. d) Immigration: Full details of visa and permit requirements, advice on
the duration of your course to go from the Entry Level to the Target
All students in the USA and UK in Homestay accommodation rights to employment in New Zealand while studying, and reporting
Level as recorded on My Embassy English Student Dashboard.
over the Christmas and New Year period will be charged a requirements are available through the New Zealand Immigration
seasonal supplement of GBP50 (UK) or USD100 (USA) per week. “Target Level” Means the level of English you will aim to finish Service, and can be viewed on their website at immigration.govt.nz.
For Holiday policies, please refer to our 2018 brochure or website at your course with (taking into account your Entry Level and chosen e) Each student must notify Embassy English of any change to their
www.embassyenglish.com/global/holiday-dates for complete listing. course), as agreed with you on or around the first day of your contact details, accommodation type, and residential address.
In the USA and Canada: For every 6 consecutive weeks attended, the course and recorded as your target level on My Embassy English
student will be eligible for 1 week of vacation. In the USA, students Student Dashboard. 23. Further information: USA
must attend a minimum of 12 weeks of class before being eligible For students travelling as unaccompanied minors on flights to and
for a vacation. Accrued vacation time may not exceed 8 weeks. If 19.1 Subject to clause 19.2 below, if on your final assessment from the USA, a one-way USD200 unaccompanied minor airport
a portion of accrued vacation time is taken, the remainder is not you do not Progress, you will be entitled, at your option, to either: service fee will be charged. Courses with Standard 20 classes total
transferable to a later date. Vacations may not be booked prior to 19.1.1 a refund of a proportionate amount of your tuition fee 15 hours, Standard Plus classes total 18 hours, and Intensive 28
arrival. Student may request vacations after arrival and be approved calculated from the date your English level was last below your total 21 hours of tuition per week.
according to visa regulations. Study Plan until the date of your final assessment; or
In the UK: Holidays may be booked before or after arrival in Centre. 19.1.2 Additional lessons at no additional tuition cost until you 24. Further information: UK
In Australia: Up to 2 weeks holiday after every 12 weeks of study, to a Progress (subject to you having a legal right to continue your studies). Embassy English (Brighton, Cambridge, Central London, Hastings,
maximum of 4 weeks in 1 year. Holidays must be booked pre-arrival. 19.2 The options set out in 19.1 shall only apply if and when the London Greenwich, and Oxford) is registered with the UKVI register
In New Zealand: Holidays may be booked after arrival provided the following apply: of sponsors and its sponsor licence number is 8V1P5MAW1. This
holiday falls within the end date of the visa. 19.2.1 Your course is either the Standard or Intensive General English empowers Embassy English to issue Confirmation of Acceptance of
course for at least 12 consecutive weeks, Studies (CAS) at its discretion.
14. Resolution of Disputes 19.2.2 Your attendance at classes is 95% or higher,
Pocket money requests will incur a processing charge of GBP50.
In the event of a dispute between an individual student and 19.2.3 You have completed all homework assignments on time,
Courses with Standard 20 classes total 15 hours and Intensive 28
Embassy English, procedures are in place to facilitate the resolution 19.2.4 You have completed all weekly unit reviews,
total 21 hours of tuition per week.
of the dispute. Any complaint should first be made to the student’s 19.2.5 You have completed all tests on time as part of your
Embassy English Centre Director. Each complaint will be fully Study Plan; and
25. Force Majeure
investigated provided that it is received within a month of the 19.2.6 You have taken advantage of all additional support that
Embassy English is not liable in the event where it is unable to fulfil
course ending and all fees have been paid. If the matter is not may have previously been offered to you where your English has been
any service to which it is contractually bound because of fire, natural
resolved, the student should communicate in writing to the local identified as behind your Study Plan
disaster, acts of government, failure of suppliers or subcontractors,
Embassy English Head Office (see inside back cover). labour disputes, or other reasons which are outside its control.
20. Data Protection
In Australia, students may lodge an external appeal or complain
Any information provided to Embassy English may be held on
about this decision through the Overseas Students Ombudsman. 26. Agents
computer and shall be used in accordance with its data protection
The Overseas Students Ombudsman offers a free and independent All the above terms are applicable to direct students and agents
registration and the national data protection laws applicable.
service for overseas students who have a complaint or want to lodge unless variations are expressly agreed between the agent and
Embassy English may disclose appropriate personal data, including
an external appeal about a decision made by their private education Embassy English or their parent company, Study Group, in writing.
sensitive personal data of a medical nature, to relevant Embassy
or training provider. See the Overseas Students Ombudsman website
English staff and third parties where there is a legitimate need or
www.oso.gov.au or phone 1300 362 072 for more information. 27. Updates to Terms and Conditions
obligation to do so. We will not share sensitive information about
All Terms and Conditions are subject to change.
In New Zealand students may contact NZQA at www.nzqa.govt.nz students to any third party without their consent unless there are
For the latest Terms and Conditions, please visit our website:
or email quadrisk@nzqa.govt.nz. For a financial dispute students can exceptional circumstances, such as when the health and safety of
embassyenglish.com/global/terms-and-conditions.
contact iStudent Complaints. student and others is at risk or where the law requires us to do so.
Our Privacy Policy is available on the Embassy English website.
15. Liability
Embassy English and its staff and representatives will not be liable 21. Further Information: Australia
for loss, damage or injury to persons or property howsoever caused, a)ESOS Framework: The Australian Government wants overseas
except where liability is expressly imposed by law. Embassy English students in Australia to have a safe, enjoyable and rewarding
will not be liable in the event that any service contracted to be place to study. Australia's laws promote quality education and
supplied by Embassy English becomes impossible to supply for consumer protection for overseas students. These laws are known
any reason or any cause outside the control of Embassy English. as the ESOS Framework and they include the Education Services
for Overseas Students (ESOS) Act 2000 and the National Code,
16. Valid prices and Tuition Protection Service (TPS). Visit the website
Prices are valid from 1 November 2017. Prices are subject to https://internationaleducation.gov.au/Regulatory-Information/
change without notice and will only be confirmed upon invoicing. Pages/Regulatoryinformation.aspx for Education Services for
For current prices please refer to embassyenglish.com. Agents Overseas Students (ESOS) Legislative Framework/Regulations
should refer to the Partners website: embassyenglish.com/partners and https://tps.gov.au for an overview of the Student Tuition
Contact
United Kingdom – Admissions Centre
1 Billinton Way, Brighton BN1 4LF, United Kingdom
T +44 1273 339 400 F +44 1273 339 401
E iacuk@studygroup.com
United States – International Admissions Centre
E iacusa@studygroup.com
Canada – International Admissions Centre
E iacusa@studygroup.com
Australia/New Zealand – International Admissions Centre
Level 2, 63 Oxford Street, Darlinghurst NSW 2010, Australia
T +61 2 8263 1888
E anzembassybookings@studygroup.com
Study Group Australia Pty Limited
CRICOS Provider Code: 01682E
Agents embassyenglish.com/partners
Students embassyenglish.com
embassyenglish.com
#EmbassyLife
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