c) Stewardess or steward is another name for

Reading Comprehension
Unit 3 FLIGHT
Select the correct answer. ForATTENDANTS
Your Safety and Comfort
1. The flight attendants primaryRead
job isthe
_____.
following passage.
a) to ensure the passengers are safe
b) to make sure meals are delivered on time
Flight attendants (also called stewards/stewardesses) have the most contact
c) to smile a lot
with passengers, so their job is vital. Although most of the flight
attendants work concerns the comfort of the passengers, their main job is to make
2. Explaining the safety regulations includes _____.
sure that the passengers are safe.
a) serving food with plastic knives
When passengers board the plane, flight attendants help them find their
b) stowing luggage in the overhead bins
seats and stow their carry-on luggage safely in the overhead compartments or
c) explaining the location of the emergency exits
under the seat in front of the passenger. At this time, flight attendants can offer
reading materials or extra blankets and pillows. After the doors are closed, the
3. What is the most important role of the flight attendants in an
captain makes the welcome announcement telling passengers how to prepare for
emergency?
departure, and informing them of flight duration time. On international flights,
a) Make sure the seat backs are upright and seat belts fastened
announcements are made in several languages. Then the flight attendants inform
b) Provide first-aid as required
passengers about the safety regulations, telling them where the emergency exits
c) Keep the passengers calm
are and explaining how to use the oxygen masks and life vests.
In special situations, flight attendants may have to do other things to ensure
4. What does the flight attendant do with the disembarkation cards?
the safety of the passengers. If there is an accident, they may also need to give
a) She fills out the passengers' cards.
first-aid to any injured passengers. During an emergency, the most important job of
b) She helps the passenger fill them out.
the flight attendant is to keep the passengers calm.
c) She collects them.
They should also be able to give information about other services the airline
provides. Depending on the length of the flight, they may also have to serve meals
5. Flight attendants are _____.
and beverages to the passengers and clean up afterwards.
Toward the end of the flight, they also help the passengers fill out documents
they need to enter the country. Prior to arrival, an announcement is made giving the
a) weather forecasters passengers the local weather and time, as well as, luggage pickup and transfer
b) luggage handlers information. As passengers disembark, flight attendants say thank you and good-
Vocabulary
c) ambassadorsPreview
for their
bye
country
Write Flight attendants
the word that best completes each have a very important job to do. They are often the first
sentence. person a foreign traveler meets, and so they serve as ambassadors for their country.
Tourists often
flight attendant compartment get theirprior
regulations first to
impression of a country and its people from the flight
disembark
attendants
a) One
d) The overhead
of the safety
________
________
is where
is to have
carry-on
emergency
luggageexits.
is put.
b) ____________
e) When the plane
departure,
arrives, all
thepassengers
passengersmust
______
be in and
theirgo
seats.
into the
airport.

___________
Dialog 2

Listening and Speaking: Would you fasten your seat belt?

A. Listen and choose the best answer.
Warm-up
1. What seat position is required
Match for take-off?
each question with the appropriate response.
a) down 1. Could you bring me some coffee? ____
b) folded 2. Do you want anything to read? ____
2. c)
What does the 3.
upright passenger
Can youwant to get my luggage into an overhead compartment?______
help me
do?
4. Fasten your seat belt/ please. ____
a) read a newspaper
5. Would you bring your seat to the full upright position? ____
b) eat food
c) drink something c) read a
magazine
3. What is the passenger a) Oh, I'mtosorry.
going do I thought it was up.
B. Listen
next? again and fill in the blanks.
b) Let me put it in the next one. It has more
F: Flight
a) sleep Attendant P: Passenger F:
room.
Please bring
b) watch TV your seat to the full
c) The New_____York Times, please.
P: Oh, I'm sorry. Excused) me, OK. do you
have_________?
F: Would you like a newspapere) Just or magazine?
a moment. IT1 get you coffee, sir.
P: The New York Times, please.
F:__________. Will there be anything else, sir?
P: Yes, a pillow, please.Listening Comprehension
F: I’ll be __________.

Dialog 1
A. Listen to the dialog and choose T(true) or F(false).
1. The passenger is typing a business letter. T F
2. Electronic devices have to be put away during take-off. T F
3. The passenger does not put the laptop away. T F

B. Listen again and fill in the blanks.

F: Flight Attendant P: Passenger
F: I'm sorry, sir, but you'll have to put that away.
P: I'm almost ________.
F: Now please. You can take your laptop out again when the captain gives the
okay
P: But I was winning the game.
F: I'll help you put it in the ________ and your cellular phone goes away as
well.
P: Okay.