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CONTINUING EDUCATION

Back to Basics:
Implementing the Surgical
Checklist
LISA SPRUCE, DNP, RN, ACNS, ACNP, ANP, CNOR 1.7
www.aorn.org/CE

Continuing Education Contact Hours Approvals


indicates that continuing education (CE) contact hours This program meets criteria for CNOR and CRNFA recertifi-
are available for this activity. Earn the CE contact hours by cation, as well as other CE requirements.
reading this article, reviewing the purpose/goal and objec- AORN is provider-approved by the California Board of
tives, and completing the online Examination and Learner Registered Nursing, Provider Number CEP 13019. Check with
Evaluation at http://www.aorn.org/CE. Each applicant who your state board of nursing for acceptance of this activity for
successfully completes this program can immediately print relicensure.
a certificate of completion.

Event: #14542 Conflict of Interest Disclosures


Session: #0001 Lisa Spruce, DNP, RN, ACNS, ACNP, ANP, CNOR, has
Fee: Members $13.60, Nonmembers $27.20 no declared affiliation that could be perceived as posing
a potential conflict of interest in the publication of this
The CE contact hours for this article expire November 30,
article.
2017. Pricing is subject to change.
The behavioral objectives for this program were created
by Helen Starbuck Pashley, MA, BSN, CNOR, clinical
Purpose/Goal
editor, with consultation from Susan Bakewell, MS, RN-BC,
To provide the learner with knowledge of best practices related
director, Perioperative Education. Ms Starbuck Pashley and
to implementing a surgical checklist.
Ms Bakewell have no declared affiliations that could be
perceived as posing potential conflicts of interest in the pub-
Objectives
lication of this article.
1. Discuss common areas of concern that relate to periop-
erative best practices.
2. Discuss best practices that could enhance safety in the Sponsorship or Commercial Support
perioperative area. No sponsorship or commercial support was received for this
3. Describe implementation of evidence-based practice in article.
relation to perioperative nursing care.
Disclaimer
Accreditation AORN recognizes these activities as CE for RNs. This rec-
AORN is accredited as a provider of continuing nursing ognition does not imply that AORN or the American Nurses
education by the American Nurses Credentialing Center’s Credentialing Center approves or endorses products mentioned
Commission on Accreditation. in the activity.

http://dx.doi.org/10.1016/j.aorn.2014.06.020
 AORN, Inc, 2014 November 2014 Vol 100 No 5  AORN Journal j 465
Back to Basics:
Implementing the Surgical
Checklist
LISA SPRUCE, DNP, RN, ACNS, ACNP, ANP, CNOR 1.7
www.aorn.org/CE

ABSTRACT
Surgery is complex and technically demanding for all team members. Surgical
checklists have been implemented with different degrees of success in the perioper-
ative setting. There is a wealth of evidence that they are effective at preventing patient
safety events and helping team members master the complexities of modern health
care. Implementation is key to successful use of the surgical checklist in all invasive
procedural settings. Key strategies for successful checklist implementation include
establishing a multidisciplinary team to implement the checklist, involving surgeon
leaders, pilot testing the checklist, incorporating feedback from team members to
improve the process, recognizing and addressing barriers to implementation, and of-
fering coaching and continuous feedback to team members who use the checklist.
Using these strategies will give the perioperative nurse, department leaders, and sur-
geons the tools to implement a successful checklist. AORN J 100 (November 2014)
466-473.  AORN, Inc, 2014. http://dx.doi.org/10.1016/j.aorn.2014.06.020

Key words: surgical checklist, time out, surgical errors, preventing surgical error.

I
n 2009, Atul Gawande, MD, authored The forgotten. The professional use of checklists is not
Checklist Manifesto, a ground-breaking look at new, but it developed in the aviation industry, not
the fact that health care and medicine have be- in health care. In the 1930s, Boeing developed a
come so complex and specialized, they are difficult pilot’s checklist because new planes, at the time,
for humans to master.1 Every year, 50 million were being developed with complicated flight in-
surgeries are performed, and Gawande points out structions that were too complex to be left to pilot
that 150,000 patients die each year after undergoing memory.1 The pilots of these new planes went on to
surgery. This is more than three times the number fly 1.8 million times without incident.1 Fast for-
of deaths attributed to traffic accidents.1 Many of ward to 2014. The surgical checklist has been in
these surgical deaths are avoidable and preventable use in almost every OR throughout the United
through the use of the surgical checklist. States and the world. Surgical checklists have
We use checklists in everyday life, from a sim- been created by The Joint Commission, 2 the
ple recipe to a grocery list, and we check off World Health Organization3 (WHO) (Figure 1), the
the steps and ingredients to make sure nothing is Surgical Patient Safety System (SURPASS),4 and

http://dx.doi.org/10.1016/j.aorn.2014.06.020
466 j AORN Journal  November 2014 Vol 100 No 5  AORN, Inc, 2014
BACK TO BASICS: SURGICAL CHECKLIST

Figure 1. The WHO Surgical Safety Checklist. Reprinted with permission from the World Health Organization, Geneva, Switzerland.
www.aornjournal.org

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November 2014 Vol 100 No 5 SPRUCE

AORN (Figure 2).5 The question is, how are they used before checklist implementation and a
working? poststudy to evaluate postimplementation mea-
sures. Both phases of the study evaluated the
THE SURGICAL CHECKLIST effectiveness of an intraoperative checklist in high-
In December 2012, Borchard et al6 published a risk surgical patients. The environment of this
systematic review that assessed the compliance, study had a high standard of surgical care with
effectiveness, and critical factors needed for im- regular, long-held perioperative patient safety pro-
plementing surgical checklists. The review included grams. The researchers measured unplanned returns
22 articles that met the study selection criteria. to the OR for any reason, unplanned admission to
The collective evidence showed that when a sur- an intensive care unit (ICU), reoperation for sur-
gical checklist is used, the relative riskdthat is, the gical site infection (SSI), and in-hospital deaths
risk of a particular event occurring for different within 30 days of surgery. They included a total of
groups of people7dfor mortality is 0.57 and the 2,427 surgical interventions: 609 performed before
risk of any complication is 0.63. The overall and 1,818 performed after implementation of
checklist compliance rate in the review ranged a checklist.
from 12% to 100%, and time-out compliance rates When comparing preimplementation and post-
were 70% to 100%. The investigators concluded implementation data, researchers noted that
that checklists were effective and economical tools there were
to decrease morbidity and mortality in the surgi-
n 45/609 (7.4%) unplanned returns to the OR
cal setting.6
within 30 days versus 109/1,818 (6.0%),
Researchers in the Netherlands published a
n 18/609 (3.0%) reoperations for SSI versus
retrospective cohort study in 2012 that analyzed
30/1,818 (1.7%),
all adult surgical patients who required hospital
n 17/609 (2.8%) unplanned admissions to the
admission at a university medical center.8 The main
ICU versus 48/1,818 (2.6%), and
purpose of the study was to examine in-hospital
n 26/609 (4.3%) in-hospital deaths versus
mortality before and after implementation of the
108/1,818 (5.9%).
WHO surgical checklist. The researchers measured
crude mortality, which is the number of deaths in a The investigators concluded that there was a trend
population during a specific period using the total toward a reduction of reoperations for SSI, but they
population at the midpoint of the period as the noted no other checklist influence.9
denominator in the calculation, as well as mortality, Treadwell et al10 conducted a systematic review
which is the overall death rate without consider- of the literature in 2014 and looked for studies
ation of the number of people in the population. that described use of the WHO checklist, the
After implementation of the checklist, crude mor- SURPASS checklist, any wrong-site surgery
tality decreased from 3.13% to 2.85%; after adjusting checklist, or an anesthesia checklist. They included
for baseline differences (eg, patient characteristics, 33 studies that obtained a variety of outcomes.
surgical specialty, comorbidities), the researchers They found that safety checklists have been
showed that mortality also was significantly de- implemented in a wide variety of settings. The re-
creased (odds ratio, 0.85; 95% confidence inter- view demonstrated that surgical safety checklists
val, 0.73-0.98). The beneficial effects were strongly are associated with a decrease in surgical com-
related to checklist completion and compliance. plications, an increase in detecting potential safety
In 2013, Lubbeke et al9 conducted a quasi- hazards, and an improvement in communication
experimental prestudy that looked at measures among team members.10

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BACK TO BASICS: SURGICAL CHECKLIST

Figure 2. The AORN Comprehensive Surgical Checklist. Reprinted with permission from AORN, Inc. Copyright ª 2014. All rights reserved.
www.aornjournal.org

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November 2014 Vol 100 No 5 SPRUCE

A 2014 Canadian study conducted by Urbach nurses struggle to get buy-in and compliance from
et al11 had a different conclusion. The investigators other perioperative team members and become
surveyed all acute care hospitals in Ontario to frustrated when efforts to complete the checklist
determine whether a surgical safety checklist had are thwarted.
been implemented and looked at data before and Conley et al13 suggest taking the following steps
after checklist implementation. The investigators to implement a checklist in the surgical setting:
compared surgical mortality, rate of surgical com- n Begin implementation by forming a multidis-
plications, length of hospital stay, and rates of ciplinary team led by surgeons and nursing
hospital readmission and emergency department leaders.
visits within 30 days after discharge in a variety n Obtain buy-in from senior facility leaders.
of surgical patients and concluded that there was n Arrange for the multidisciplinary team to
no significant reduction in mortality or surgical meet two or three times per week to plan and
complications when a surgical checklist was strategize.
implemented.11 n Have surgeon leaders head the initiative be-
All but one of these studies suggested that cause perioperative team members will listen
implementation of a surgical safety checklist is to known surgeon leaders more readily than
beneficial in improving surgical outcomes, mor- leaders whom they do not know well.
tality rates, and complications. With regard to the n Conduct informal surgeon-to-surgeon conver-
study by Urbach et al,11 Lucian Leape, MD, stated sations surrounding checklist implementation.
that “it is not the act of ticking off a checklist n Use one surgeon or one service line to pilot test
that reduces complications, but performance the checklist process and make changes based
of the actions it calls for.”12(p1063) That is, the on feedback.
checklist is a tool, but patient safety depends on n Form a surgical checklist implementation
team interaction and team communication. Team team for every surgical discipline and provide
members must introduce themselves and have extensive training to all perioperative team
a discussion about critical surgical steps and members.
concerns of team members. Dr Leape hypothesized n Offer real-time coaching to assist surgeons
that the reason for the failure of the surgical and other team members with using the
checklist in the Ontario study was that “it was not checklist.
actually used.”12(p1064) n Have champions of the checklist who observe
In 2011, Conley et al13 conducted a survey the process offer continuous feedback to all
of surgical checklist implementation in five perioperative team members.
Washington state hospitals and found that a n Welcome and respond to all staff member
key component of successful implementation input.
was explaining the rationale behind use of a n Recognize and address barriers to implementation,
checklist and adequately demonstrating its use. such as requiring all team members’ signatures on
the checklist. Instead, only require the RN circu-
HOW-TO GUIDE lator to affirm the checklist was completed.
Checklists have been proven to be effective in
many situationsdfrom flying an airplane to using
a recipe in the kitchen to performing a surgical BENEFITS
time out. The fact remains, however, that full imple- The effect of surgical checklists on patients and
mentation may not be occurring. Many perioperative their safety has been demonstrated in many

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BACK TO BASICS: SURGICAL CHECKLIST www.aornjournal.org

Figure 3. This What’s Wrong with This Picture? illustration suggests some of the reasons that checklists fail to
prevent surgical errors.

studies.6,8-10,13 The true effect on patient safety is STRATEGIES FOR SUCCESS


based on whether the checklist is performed and Although the value of a checklist may be under-
how effectively team members implement it. Safer stood, there are ways to help ensure successful
care can only be achieved if perioperative team implementation. Some of the following ideas can
members recognize the importance of working as be used to successfully implement a checklist in the
a team, using effective team communication, and surgical setting.
using the checklist as a tool to bring the team
together in a true patient safety effort. Figure 3 n Make implementation easy by providing a
provides an illustration of some of the reasons laminated checklist, a checklist board, or an
that team members fail to conduct a checklist electronic checklist that all team members can
correctly. see easily.

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November 2014 Vol 100 No 5 SPRUCE

n Have team members introduce themselves be- anticipate any problems or issues that could
fore every procedure and ensure that everyone arise.
in the room is introduced, including students. n Read from the checklist every timeddo not rely
n Ensure that surgeons have an active role in the on memory.
checklist process by asking them to be leaders n Make sure leaders understand
of the process. n the research supporting checklist imple-

n Ask all team members to stop and listen to the mentation,


surgeon or RN circulator who is conducting the n facility values that align with checklist
checklist and emphasize that all team mem- implementation,
bers should agree on the information before n how to build on past successes with patient
proceeding. safety projects, and
n If any team member looks as if they are unsure, n they must obtain multidisciplinary
ask questions to find out why. involvement.
n Encourage surgeons to take five minutes at the n Help ensure that perioperative team members
beginning of the day to go over the day’s n understand the rationale for checklist
procedures with the other team members to implementation,
n understand ongoing

Resources for Surgical Checklist Implementation patient safety efforts,


n recognize their role in
Web sites patient safety, and
n AORN Comprehensive Surgical Checklist. AORN, Inc. http:// n value multidisciplinary
www.aorn.org/Clinical_Practice/ToolKits/Correct_Site_Surgery_ involvement.
Tool_Kit/Comprehensive_checklist.aspx.
n Patient Safety Tool: SURPASS Checklist. Becker’s Infection
and Quality Control. http://www.surpass-checklist.nl/dlChecklist WRAP-UP
.jsf;jsessionid¼0FEB76A00DA444AA208CACA34C07F0E1? The evidence supports sur-
pageId¼Download&lang¼en. gical safety checklist use in
n WHO Surgical Safety Checklist Implementation Guide. World the perioperative setting to
Health Organization. http://www.who.int/patientsafety/safesurgery/ help decrease the risk of a
checklist_implementation/en/. patient safety event and to
n WHO Surgical Safety Checklist. World Health Organization anticipate potential patient
(WHO). http://www.who.int/patientsafety/safesurgery/ issues postoperatively.6,8-13
checklist/en/. The key is proper use and
actually completing the
Videos
checklist steps. This “Back
n Harvard team using the WHO Surgical Safety Checklist. Lifebox
to Basics” article provides
Foundation. https://www.youtube.com/watch?v¼wgqIkhkXYMQ.
key strategies that can be
n How not to perform the WHO Safe Surgery Checklist.
used to implement a check-
WHOSurgeryChecklist. https://www.youtube.com/watch?
list and some strategies for
v¼DOGJMOMHDJk.
success. Using these strate-
n WHO surgery saves lives checklist. WHOSurgeryChecklist.
gies will give perioperative
https://www.youtube.com/watch?v¼CIFhLUiT8H0.
nurses, leaders, surgeons,
Web access verified June 11, 2014. and other team members
the tools to successfully

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BACK TO BASICS: SURGICAL CHECKLIST www.aornjournal.org

implement a checklist that can help improve pa- .gov/index.cfm/glossary-of-terms/?pageaction¼show


term&termid¼57. Accessed July 16, 2014.
tient safety. 8. Klei WA, Hoff RG, van Aarnhem EE, et al. Effects of
the introduction of the WHO “Surgical Safety Checklist”
References on in-hospital mortality. Ann Surg. 2012;255(1):44-49.
1. Gawande A. The Checklist Manifesto. New York, NY: 9. Lubbeke A, Hovaguimian F, Wickboldt N, et al. Effec-
Metropolitan Books, Henry Holt and Company, LLC; tiveness of the Surgical Safety Checklist in a high stan-
2009. dard care environment. Med Care. 2013;51(5):425-429.
2. Safe Surgery Checklist. The Joint Commission. http:// 10. Treadwell JR, Lucas S, Tsou AY. Surgical checklists:
www.jointcommission.org/safe_surgery_checklist/. Ac- a systematic review of impacts and implementation.
cessed June 11, 2014. Br Med J. 2014;23(4):299-318.
3. WHO Surgical Safety Checklist. World Health Organi- 11. Urbach D, Govindarajan A, Saskin R, Wilton A, Baxter N.
zation. http://www.who.int/patientsafety/safesurgery/ Introduction of surgical safety checklists in Ontario,
checklist/en/. Accessed June 11, 2014. Canada. N Engl J Med. 2014;370(11):1029-1038.
4. Patient Safety Tool: SURPASS Checklist. Becker’s In- 12. Leape LL. The checklist conundrum. N Engl J Med.
fection and Quality Control. http://www.surpass-check 2014;370(11):11.
list.nl/dlChecklist.jsf;jsessionid¼0FEB76A00DA444AA 13. Conley D, Singer S, Edmondson L, Berry W,
208CACA34C07F0E1?pageId¼Download&lang¼en. Gawande A. Effective surgical safety checklist imple-
Accessed June 11, 2014. mentation. J Am Coll Surg. 2011;212(5):873-879.
5. AORN Comprehensive Surgical Checklist. AORN, Inc.
http://www.aorn.org/Clinical_Practice/ToolKits/Correct_ Lisa Spruce, DNP, RN, ACNS, ACNP, ANP,
Site_Surgery_Tool_Kit/Comprehensive_checklist.aspx.
Accessed June 11, 2014. CNOR, is the director, evidence-based peri-
6. Borchard A, Schwappach DL, Barbir A, Bezzola P. operative practice, AORN, Inc, Denver, CO.
A systematic review of the effectiveness, compliance,
and critical factors for implementation of safety check- Dr Spruce has no declared affiliation that could
lists in surgery. Ann Surg. 2012;256(6):925-933. be perceived as posing a potential conflict of
7. Glossary of terms. Relative risk. Agency for Healthcare
interest in the publication of this article.
Research and Quality. http://effectivehealthcare.ahrq

Check back in January 2015 for the next “Back to Basics” topic: Evidence-Based Practice.

AORN Journal j 473


EXAMINATION
1.7
CONTINUING EDUCATION

Back to Basics: Implementing the www.aorn.org/CE

Surgical Checklist

PURPOSE/GOAL
To provide the learner with knowledge of best practices related to implementing a
surgical checklist.

OBJECTIVES
1. Discuss common areas of concern that relate to perioperative best practices.
2. Discuss best practices that could enhance safety in the perioperative area.
3. Describe implementation of evidence-based practice in relation to perioperative
nursing care.

The Examination and Learner Evaluation are printed here for your conve-
nience. To receive continuing education credit, you must complete the online
Examination and Learner Evaluation at http://www.aorn.org/CE.

QUESTIONS 2. conducting informal surgeon-to-surgeon


conversations surrounding checklist imple-
1. According to The Checklist Manifesto, 50 million mentation and using one surgeon or one
surgeries are performed and _____ patients die service line to pilot test the checklist
after surgery every year. process and make changes based on
a. 75,000 b. 100,000 feedback.
c. 150,000 d. 250,000
3. having champions of the checklist who
2. All but one of the studies reviewed in this article observe the process offer continuous feed-
suggest that implementation of a surgical safety back to all perioperative team members.
checklist is beneficial in improving surgical out- 4. offering real-time coaching to assist sur-
comes, mortality rates, and complications. geons and other team members with using
a. true b. false the checklist.
3. To successfully implement a checklist in the sur- 5. recognizing and addressing barriers to
gical setting, Conley et al suggest implementation, such as requiring all
1. beginning implementation by forming a team members’ signatures on the
multidisciplinary team led by surgeons and checklist.
nursing leaders and obtaining buy-in from a. 2 and 4 b. 1, 3, and 5
senior facility leaders. c. 2, 3, 4, and 5 d. 1, 2, 3, 4, and 5

474 j AORN Journal  November 2014 Vol 100 No 5  AORN, Inc, 2014
CE EXAMINATION www.aornjournal.org

4. Strategies for successfully implementing a surgical 5. asking questions if any team member looks unsure.
checklist include 6. reading from the checklist every time instead
1. providing a laminated checklist, a checklist of relying on memory.
board, or an electronic checklist that all team a. 1, 3, and 5 b. 2, 4, and 6
members can see easily. c. 2, 3, 5, and 6 d. 1, 2, 3, 4, 5, and 6
2. having all team members, including stu-
dents, introduce themselves before every 5. The keys to successfully using a surgical safety
procedure. checklist are
3. ensuring that surgeons have an active role in 1. using the checklist properly.
the checklist process by asking them to be 2. using colors to highlight the most important
leaders of the process. areas on the checklist.
4. asking all team members to stop and listen 3. actually completing the checklist steps.
to the surgeon or RN circulator who is con- 4. forcing surgeons to use checklists.
ducting the checklist and ensuring all agree a. 1 and 2 b. 1 and 3
on the information before proceeding. c. 2 and 4 d. 3 and 4

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LEARNER EVALUATION
1.7
CONTINUING EDUCATION PROGRAM

Back to Basics: Implementing the www.aorn.org/CE

Surgical Checklist

T
his evaluation is used to determine the extent to 7. Will you change your practice as a result of reading
which this continuing education program met this article? (If yes, answer question #7A. If no,
your learning needs. The evaluation is printed answer question #7B.)
here for your convenience. To receive continuing 7A. How will you change your practice? (Select all that
education credit, you must complete the online apply)
Examination and Learner Evaluation at http://www 1. I will provide education to my team regarding
.aorn.org/CE. Rate the items as described below. why change is needed.
2. I will work with management to change/
OBJECTIVES implement a policy and procedure.
To what extent were the following objectives of this 3. I will plan an informational meeting with
continuing education program achieved? physicians to seek their input and acceptance
1. Discuss common areas of concern that relate to of the need for change.
perioperative best practices. 4. I will implement change and evaluate the
Low 1. 2. 3. 4. 5. High effect of the change at regular intervals until
2. Discuss best practices that could enhance safety in the change is incorporated as best practice.
the perioperative area. 5. Other: ________________________________
Low 1. 2. 3. 4. 5. High 7B. If you will not change your practice as a result of
3. Describe implementation of evidence-based practice reading this article, why? (Select all that apply)
in relation to perioperative nursing care. 1. The content of the article is not relevant to
Low 1. 2. 3. 4. 5. High my practice.
2. I do not have enough time to teach others
CONTENT about the purpose of the needed change.
4. To what extent did this article increase your 3. I do not have management support to make
knowledge of the subject matter? a change.
Low 1. 2. 3. 4. 5. High 4. Other: ________________________________
5. To what extent were your individual objectives met? 8. Our accrediting body requires that we verify
Low 1. 2. 3. 4. 5. High the time you needed to complete the 1.7 con-
6. Will you be able to use the information from this tinuing education contact hour (102-minute)
article in your work setting? 1. Yes 2. No program: _______________________________

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