2015/16 KRA Assessment

KRA KRA Description KPI

1 Health and Safety 1.1.1
1.1.2
1.2.1
2 Road User Safety 2.1.1
2.1.2
2.1.3
3 Customer 3.1.1
3.1.2
3.1.3
3.2.1
4 Sustainability 4.1.1
4.1.7
4.2.1
5 Assurance and Value 5.1.1
5.2.1
5.3.1
6 Network Performance 6.1.1
6.1.2
6.1.3
6.2.1
6.2.2
6.2.3
 NOC Input
Measure Description Oct Feb Jun
Total Recordable Injury Frequency Rate
Health and Safety Management Plan
Traffic Control Plan
Crash Trend
Loss of Control in Darkness
Network Safety Trend Report
Customer and Stakeholder Communications Management Plan
Communication of Impact of Events
Customer Satisfaction
Ability to Respond to Customers
Environmental Triangle
Environmental and Sustainability Management Plan
Healthy Market Pledges
Quality Management Plan
Maintenance Management Plan
Innovation
Overall OPM Score
Compliance with Monthly Programme of Work
Network Performance Tender Pledges
Network Availability
Emergency Planning and Preparedness Plan
Traffic Flow
 Oct Feb Jun
KRA Score Rating Score Rating Score Rating
1
2
3
4
5
6

Annual KRAs
KRA Score Rating
1
2
3
4
5
6

Annual Performance Assessment

Score Rating
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KRA KPI Result

1
1.1.1
1.1.2
1.2.1
2
2.1.1
2.1.2
2.1.3
3
3.1.1
3.1.2
3.1.3
3.2.1
4
4.1.1
4.1.7
4.2.1
5
5.1.1
5.2.1
5.3.1
6
6.1.1
6.1.2
6.1.3
6.2.1
6.2.2
6.2.3
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Rationale

Summary comment on KRA score

Rationale individual for KPI score
 Lower Limit Upper Limit
Poor 1 2
MCOS 2 2.6666
Best Practice 2.6666 3.3333
Outstanding 3.3333 4