TARGET BREAKTHROUGH GOALS FOR CUSTOMER ISSUES.

 To improve customer representative satisfaction by 10% , by next year.

 To improve the number of satisfied customer ratings of the support they
received by 10% by next year.
 To increasing lifetime value of customer
 To decrease the number of repeat customer contacts by 10%

TARGET EMPLOYEE GOALS

 To decrease the length of time spent in running and finalizing a project from
4 to 2 weeks by next year.
 To train employees within the production company to be fully trained in
using editing software by January 2018.
 To speak up and contribute in all team meetings during a specific project.
 To decrease the number of negative confrontations at work between each
performance review until no confrontation arises.

TARGET BREAKTHROUGH GOALS FOR FINANCE

 To increase income by 15%, by the end of the next year quarter.

 To manage the department budget to stay within appropriations and
accomplish 85% of service results by the end of the fiscal year.
 To increase the average sales value per customer by 10%, by creating
innovative offers and bundles, and offering further choice to maximize our
sales by October next year.
 To reconcile the company financial reports by the 15th of every month with
no increase in reconciliation errors.
TARGET BREAKTHROUGH GOALS FOR PRODUCT AND SERVICES
 To increase our product awareness by 20% in the year 2019.
 To make our product available online by the last quarter of this year.
 To improve our products and services through using the state of the art
technology.