CAPAM Forum 2014

October 19-21, 2014 Putrajaya, Malaysia

eGovernment – a driving force for Innovation and efficiency in public

administration
A DPADM/UNDESA Approach

Elida A. Reci
Governance and Public Administration Officer
DPADM/UNDESA
 Innovation in eGov – a UNDESA Approach

 Strategic vision

 Institutional Framework and eLeadership

 Knowledge sharing and dissemination

 Recognition

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 UNDESA Approach
Creating Strategic Vision
 Aligning national egov development with national
development priorities and international development
goals allows for greater innovation
 Building comprehensive strategic vision is crucial to
sustainability and outreach of innovation
 Matching vision with resources (human and financial)
allows for innovative response through PPP and other
forms of inclusion
 Including all social stakeholders through a well prepared
vision allows for unprecedented unleash of innovation

UNDESA Response: conferences and global

forums, advisory mission, research and
publications, egov survey dissemination.
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 UNDESA Approach- Dissemination of Best Practices (1)
UN Compendium of Innovative eGovernment Practices
 UN Mandated Publication
(biannually) in five volumes

 Global coverage – each

region well represented

 Themes related to global

development priorities

 Dissemination but not

endorsement

http://unpan1.un.org/intradoc/groups/public/documents/un/unpan048064.pdf 4
 UNDESA Approach- Dissemination of Best Practices (2)
Knowledge Base of Innovative eGovernment Practices

 Online friendly-user platform

 Increased content over 600 cases
 Brief summary with impacts and
source
 Wide range of interests/areas
from efinance to open
 Different sources of contribution (in
house research, outcomes of
events, feedback from advisory
services, member country
contributions)

http://www.unpan.org/DPADM/EGovernment/KnowledgeBaseofEGovernmentPractices/tabid/1264/language/en-US/Default.aspx
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UNDESA Approach- Recognition of Best Practices (1)
UN Public Service Award – all categories

 Improving delivery of public

services
 Fostering paricipation in
policy-making decision
through innovative
mechanisms
 Promoting Whole-of-
Government Approaches in
the information age
 Promoting gender
responsive delivery of public
services
 Preventing and combating
corruption in public service

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 UNDESA Approach- Recognition of Best Practices (2)
UN Public Service Award – eGoverment Survey Award
Criteria:
R  Global Ranking
 Outstanding progress
amongst the top 20
 Regional Ranking

Impacts:
International and regional
recognition

http://www.unpan.org/DPADM/UNPSDayAwards/UNEGovSurveyAwards/tabid/
1309/language/en-US/Default.aspx
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UN Compendium – areas and goals
 e- finance
 e-health  Transferibility and
 e-education adaptability
 e-finance
 Cost effective and
 e-democracy
value added
 e-environment
 South-south
 Open data/government
cooperation
 any other area of public
interest

http://www.UNPAN.org/DPADM/
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 eGov Innovation for Development
Common challenges and unified goals
1. Leave no one behind

2. Put sustainable development at

the core

3. Transform economies for jobs and

inclusive growth

4. Build peace and effective, open

and accountable institutions for all

5. Forge a new global partnership

Report of the High Level Panel of Eminent Persons on the Post 2015 Development Agenda
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Highlights of egov innovations (region)
Development priorities define the focus of regions
in egovernment innovation:

Europe – social inclusion

Africa – e health, e-education
Asia – e-environment
Latin America – e-participation
Arab Countries – e-finance, digital libraries
and culture preservation

http://www.UNPAN.org/DPADM/
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Highlights of egov innovations (trends)
 Innovations comes from everywhere
– Clik on it Grandma ( Hungary) – local government
– Winsenga (Uganda) – university students
– Ushaidi (Nigeria) – international organizations
– M-Pesa (Kenya) – private sector
 Innovation is need driven rather than imposed
 Innovation is becoming more of a bottom up approach
rather than top down approach (social stakeholders not
only content providers)
 Unprecedented era of egov innovation is unleashing with
open government approach

http://www.UNPAN.org/DPADM/
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eGov Innovations -Initial lessons learnt (1)
- Innovation is not exclusivity of public administration, but
rather of the society

- Set up platforms to encourage innovations from all

segments of the society (NYC innovation park –brain
gain outside and for public administration)
- Universities are the nest of egov innovation, define
public policies that would allow for large scale
adaption (Uganda, USA, Arab countries)
- the lines between public sector and private sector are
blurred by egov innovation, ensure that forms of
partnerships and cooperation are fully explored for
public benefit (m-pesa, talking book, etc)

http://www.UNPAN.org/DPADM/
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eGov Innovations -Initial lessons learnt (2)
 Innovation can be born out of need anywhere,
but only visionary leaders and an enabling
environment would allow such innovation to be
used for public good and at the larger scale

– Build infrastructure that would allow for quick adaption

– Innovate ways how to adopt innovation itself by
increasing flexibility in resource allocation and public
policy implementation
– Lead by experience

http://www.UNPAN.org/DPADM/
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eGov Innovations -Initial lessons learnt (3)

Share your experience and Disseminate

Share and Disseminate and again

Share and Disseminate

Within the country, within the region, amongst the
region, globally
By all means, Online, workshops, forums, etc.

http://www.UNPAN.org/DPADM/
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Thank you !

reci@un.org

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