User Manual

C1K(S)/C2K(S)/C3K(S)

1
 Contents

1. Safety Instruction .................................................................................................1

2. Installation Instruction ..........................................................................................2
3. Operation and Operating .....................................................................................15
4. Maintenance .......................................................................................................20
5.Indicator and Alarm...............................................................................................22
6. Troubleshooting ...................................................................................................24
7.Warranty ...............................................................................................................28

Appendix I EMC Standards ......................................................................................29

Appendix II Description of Commonly used Notations .............................................30
Appendix III Specifications .......................................................................................31
Appendix IV Communication Interface Port .............................................................33

2
 1. Safety Instruction

 Even if the Uninterruptible Power System (UPS) is not connected to utility

power, the output socket of the UPS may still present 220V output voltage.

 If it is necessary to replace the external battery cord or power cord, please

purchase the original material from the service center or distributor of our
company so as to avoid overheat or spark resulting in fire due to insufficient
capacity.

 Do not let battery or batteries get close to any heating source and do not
incinerate battery or batteries, they may explode.

 Do not open or mutilate the battery or batteries, released electrolyte is highly

poisonous and harmful to the skin and eyes.

 Do not short the positive and negative of battery electrode. Otherwise, it may
cause electric shock or fire.

 To avoid the risk of being shocked, please do not attempt to open the case of
the UPS.

 A battery can present a risk of electric shock and high short circuit current.

 Do not plug household appliance such as hair dryers to UPS.

Note:
© The UPS contains batteries that are potentially hazardous. All servicing ofhtis
equipment must be performed by qualified service personnel.
© Do not attempt to power the UPS from any receptacle other than a 2- pole 3-wire

grounded receptacle.

3
 2. Installation Instruction
2-1 .Unpack for Inspection
2-1-1-Unpack the UPS. Pay attention to the packing method and accessories which
should include the user's manual, the warranty card, the communication cable
as well as the power cord, and in case of a model featuring long backup time,
it should also include an external battery cord.
2-l-2.In case of any shipping damage occurred or shortage of components, please
do not turn on the UPS and please notify the shipping company and the
distributor.
2-1-3.Please confirm whether it is the model you intend to purchase by performing a
visual inspection of the Model No. on the rear panel of the UPS.

 MODEL NO. AND TYPE

Model No. Type Model No. Type

C1K Standard C1K.S Long backup time

C2K Standard C2KS Long backup time

C3K Standard C3KS Long backup time

"S" Model: Long backup time

Note;
© Please keep the carton and packing materials for future use.
© The product weight of this series is relatively heavy (see Appendix III).
Please handle with care in the course a/transportation.

2-2. Notes for Installation

2-2-1 .The UPS must be placed in a location with good ventilation, far away from
water, inflammable gas and corrosive agents.
2-2-2.The UPS should not be tilted. The air inlet port at the lower part of the front
panel and the fan outlet port on the rear panel should not be blocked so as to
ensure good ventilation.

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 2. Installation Instruction

2-2-3.The ambient temperature of UPS should be kept in the range of 0°C to 40°C.
2-2-4.In case if the UPS is unpacked, installed and used at very low temperatures,
condensation of water drops may appear. It is necessary to wait until the UPS
is fully dried inside out before proceeding to installation and use. Otherwise,
there may be a risk of electric shock.
2-2-5.The utility power source outlet which supplies power to the UPS must be near
the UPS and must be easily accessible. To de-energize the UPS in an
emergency, shut off the UPS and unplug the power cord from the wall outlet.

Note:

© When connecting the toad to the UPS, the load must be turned off before being
connected. The individual loud is then turned on again one by one.
© Connect the UPS to the exclusive socket with protection against electric current.

© All power sockets must be grounded/or protection.

© Whether the power cord is plugged into the utility power socket or not, electric
current may exist in the output socket of the UPS. Turning off the UPS does not
guarantee that no electric current exists in its internal components. In order to
ensure that no electric current exists in the output socket of the UPS, the UPS
must be turned off first ,then the utility power supply must be suspended.
© For the standard model, charging the battery/or eight hours prior to use is
recommended. Simply connect the power cord between the UPS utility input
receptacle and a nearby utility power outlet, the UPS will charge llic battery
automatically. It can also he used immediately without charging the battery first
but the backup time will be less than the standard level.

5
 2. Installation Instruction

© If it is necessary to connect the UPS to the inductance load such as a motor, a

display or a laser printer, the start-up power should be used for calculating the
capacity of the UPS, as its start-up power consumption is too big when it is started.
2-3. Schematic diagram of the UPS

Communication Intelligent Slot

Interface

Breaker
Network/Fax/Modem
Surge Protection
Input Socket

C1K. Rear Panel

Communication
Interface Intelligent Slot

External Battery
Socket
Breaker
Network/Fax/Modem Output Socket
Surge Protection
Input Socket

C1K Rear Panel C1KS Rear Panel

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 2. Installation Instruction

Communication
Interface Intelligent Slot

Network/Fax/Modem
Surge Protection
Output Socket
Breaker
Input Socket

C2K Rear Panel

Communication
Interface Intelligent Slot

External Battery
Socket
Network/Fax/Modem
Surge Protection
Output Socket
Breaker
Input Socket

C2K Rear Panel C2KS Rear Panel

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 2. Installation Instruction

Communication
Interface Intelligent Slot

Network/Fax/Modem
Surge Protection Output Socket

Breaker Terminal Block Cover

Input Socket Terminal
Output
Block
Socket

C3K Rear Panel

Communication
Interface Intelligent Slot

External Battery
Socket
Network/Fax/Modem
Surge Protection Output Socket

Breaker Terminal Block Cover

Input Socket Terminal Block

C3K Rear Panel C3KS Rear Panel

8
 2. Installation Instruction

2-4. Description of "Power On' / 'Power Off' Keys and Indicators on the
Front Panel

The meaning of the indicators:

Indicator 1 (Fault) Power Off

Indicator 2 Power On/
Indicator 3 Alarm Silence
Indicator 4 Bypass Indicator
Indicator 5
Indicator 6 Inverter Indicator
Utility Power Battery Indicator
Indicator

Diagram of the Display on the Front Panel

 Power On/Off: Press " I " Key on the front panel for 1 second persistently to
turn on the UPS. Press " " Key on the front panel for 1 second to turn off
the UPS.

 Whenever the Utility Power Indicator is turned on, it shows the utility
power supply is normal.

 Whenever the Bypass Indicator is turned on, it shows that the loading
current is suplied directly from utility power.

 Whenever the Inverter Indicator is turned on. it shows that the loading
current is supplied from utility power or battery via the inverter.

 Whenever the Battery Indicator is turned on, it shows that the loading
current is supplied from battery via the inverter.

 Whenever the Fault Indicator is turned on, it shows that fault occur in the
UPS.

 Load Indicator / Battery Capacity Indicator! Indicator 2-6): Its rectangular

display shows the percentage of the loaded capacity or battery capacity.

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 2. Installation Instruction
Utility Power Mode (Line Mode) -

Indicator Percentage of Load Capacity

Indicator 2, 3^ 4, 5^ 6 over 96%
Indicator 3^ 4^ 5^ 6 71%-95%
Indicator 4, 5^ 6 51%-70%
Indicator 5^ 6 31%-50%
Indicator 6 0-30%

Battery Mode

Indicator Percentage of Load Capacity

Indicator 2 , 3, 4, 5, 6 100%
Indicator 2, 3, 4, 5 76%-100%
Indicator 2 , 3 , 4 51%-75%
Indicator 2, 3 26%- 50%
Indicator 2 0 - 25%(Battery Voltage low)

2-5. Connection Method of the UPS Input

• If the UPS is connected via the power cord, please use a proper socket with
protection against electric current, and pay attention to the capacity of the socket:
over 10A for C1K (S) and C2K(S), over 16AforC3K(S). The specific method of
connection is shown in the following diagram:

Connection Method of Input for C1KS and C2KS

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 2. Installation Instruction

Connection Method of Input for C1K and C2K

Connection Method of Input for C3KS

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 2. Installation Instruction

Connection Method of Input for C3K

2-6. Connection Method of the UPS Output

Model Output Socket (pcs) Terminal Block

C1K/CIICS 4/2 Nil

C2K/C2KLS 6/4 Nil

C3K/C3KS 3 Available

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 2. Installation Instruction

2-6-1.The output ofClK/ClKS and C2K/C2KS uses sockets only. Simply plug the load
power cord to the output sockets to complete connection as shown in the following
diagram.

Output Method ofClKS and C2KS

Connection method of output for C1K and C2K

2-6-2.Apart from using the socket for output, C3K/C3KS has the terminal block
available for output as well. The wiring configuration is shown in the following
diagram.
(1).Remove the small cover of the terminal block;
(2).Use 14AWG (2.1mm2) wires for wiring configuration;
(3).Upon completion of the wiring configuration, please check whether the wires are
securely affixed;
(4).Put back the small cover to the rear panel.

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 2. Installation Instruction

Output Method of C3KS

Output Method of C3K

14
 2. Installation Instruction

2-7. Operation Procedure of External Battery for Long Backup time

Model ("S" Model)
2-7-1.Use the battery pack with correct voltage in accordance with different UPS
models: 36VDC fordKS(3 pcs of 12V batteries), 96VDC for C2KS and C3KS(8
pcs of 12V batteries). Connection of batteries more than or less than required
will cause abnormality.
2-7-2.0ne end of the external battery cord is a plug for connecting the UPS and the
other end has 3 open wires for connecting the battery pack.The battery
connection procedure is very important. Any incompliance may result in the risk
of electric shock. Therefore, the following steps must be strictly complied with.
(1).First connect in series the batteries of the pack to ensure proper bat-
tery voltage.
(2).Connect the external battery cord to the battery terminal (DO NOT connect the
terminal of the UPS first. Otherwise, it may cause electric shock). Connect the
red wire to the "+" terminal of the battery. The black wire is connected to the "-"
terminal of the battery. The green/yellow wire is grounded for protection
purpose.
(3).Do not connect the UPS to any load yet. Then, connect the power cord of the
UPS to supply utility power to the UPS to make the UPS operate in utility power
mode.
(4).Connect the plug of the external battery cord to the external battery socket on
the rear panel of the UPS to complete the connection procedure and the UPS
starts to charge the battery pack.

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 2. Installation Instruction

External battery voltage:

CIKS:36VDC(12V X 3pcs)
C2KS/C3KS: 96VDC(12V X 8pcs)

Green/Yellow: For protective ground connection

Red; For connection to the "+" terminal of the battery pack
Black: For connection to the "-" terminal of the battery pack

Battery Connection Diagram of

C1KS-C3KS Long Backup time Models ("S" Model)

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 3. Operation and Operating

This UPS is easy to operate. Simply read this manual and the operator should
be able to operate the UPS by following the instructions without special training.

3-1. Operation
3-l-I.Supply utility power to the UPS to power on the UPS.
(1).As soon as utility power is connected, it can be set up whether the UPS works
in bypass mode or not by WinPower software.
(2).Press the 'Power On' key persistently for more than 1 second to power on the
UPS .
(3).When being activated, the UPS will start self-diagnosis, with the indicators
(Indicators 1-6) on the front panel turned on and then off one after another in
ascending order. Several seconds later, the Inverter indicator is turned on. UPS
is already running in utility power mode (line mode). If the utility power is
abnormal, the UPS will work in battery mode.
3-1-2.Power on the UPS in battery mode (without connection to utility power).
(1).Without supply of utility power, press the 'Power On' key for more
than 1 second to power on the UPS.
(2).In the power on process, the UPS has the same operation as if it is connected
to utility power except that the utility power indicator is not turned on and the
battery indicator is turned on instead.
3-1-3 .Power off the UPS already connected to utility power.
(1).Press the 'Power Off key persistently for more than 1 second to power off the
UPS and the inverter is turned off immediately.
(2).When being powered off, the UPS will start self-diagnosis. All the indicators
(Indicators 1-6) will be turned on and then off one after

17
 3. Operation and Operating

another in ascending order. If it is set up to work in bypass mode by WinPower.

software and the bypass indicator will be turned on to indicate that the UPS is
working in bypass mode.
(3).Upon completion of the above to turn it off, output of electric current from the
UPS is still available. In order to cut off the output from the UPS, simply cut off
the utility power supply and the UPS will start self-diagnosis. Finally, not any
display is shown on the front panel and no voltage output is available from the
UPS outlets.
3-1-4-Without utility power supply, power off the UPS operating in Battery Mode.
(1).Press the "Power Off key persistently for more than 1 second to power off the
UPS.
(2).When being powered off, the UPS will start self-diagnosis and all the indicators
(Indicators 1 -6) will be turned on and then off one after another in ascending
order. Finally, not any display is shown on the front panel and no voltage output
is available from the UPS outlets.

3-2. Operating
3-2-l.Utility Power Mode (Line Mode)
In the utility power mode, the display on the front panel is shown in the following
diagram. The utility power indicator and the Inverter indicator are turned on. The
load indicator will be turned on in accordance with the load capacity connected.
(1). If the utility indicator blinks, it indicates that there are problems with reversed
polarity (L, N) of site wiring that may result in shock hazard. UPS is still working
in utility power mode. If the battery indicator is turned on at the same time, it
shows that the voltage or frequency of the utility power is out of the normal input
range of the UPS. The UPS works in battery mode.

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 3. Operation and Operating

Utility Power Mode (Line Mode)

(2). If output overloaded, the load level indicators will be turned on and alarm will
beep twice every second. You should get rid of some unnecessary loads one by
one to decrease the loads connected to the UPS less than 100% capacity of the
UPS.
(3). If the battery indicator blinks, it indicates that no battery is connected to the
UPS or battery voltage is too low. You should check if battery is properly
connected to the UPS. If the connection between battery and UPS is confirmed
without any problem, it may be due to the defect or aging of the battery, please
refer to the " troubleshooting " in chapter 6 to solve the problem accordingly.

Note:
Connection to the power generator should be made according to the following steps:
© Activate the power generator and wait until the operation is stable before
connecting the output of the power generator to the UPS (be sure that the UPS is in
idle mode). Then. turn on the UPS according to the start-up procedure. After the
UPS is turned on, the loads are connected one by one.

© It is recommended that the capacity of the AC generator chosen should double that of
the UPS.

19
 3. Operation and Operating

3-2-2-Battery Mode
In battery mode, the display on the front panel is shown in the following diagram.
The battery indicator and the Inverter indicator are turned on. The battery
capacity indicator will be turned on in accordance with the battery capacity.
Please note that the load indicator in utility power mode will indicate the battery
capacity in battery mode.
(l).When UPS is running in battery mode, the alarm will beep every 4 seconds. If
the "Power On" key is pressed for more than 1 second, the alarm will not beep
(silence function). Press the "Power On" key for more than 1 second again to
resume the alarm function.

Battery Mode
(2).When the battery capacity decreases, the number of battery capacity indicators
turned on will decrease. If the battery voltage drops to the pre-alarm level
(capable of maintaining the backup time tor more than 2 minutes), the alarm will
beep every second to remind the user of insufficient battery capacity. Then, the
load operations should be carried out promptly and the load should be
eliminated one by one.
(3).It is possible to check the backup function via the UPS even though utility
power is not connected.

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 3. Operation and Operating

3-2-3.Bypass Mode (UPS set to work in bypass mode by WinPower software when the
UPS turned off)
When operating in bypass mode, the display on the front panel is shown in the
following diagram. The utility power indicator and the bypass indicator are turned
on. The load indicator will be turned on in accordance with the load capacity
connected. The UPS beeps every 2 minutes.
(1 ).If the utility power indicator blinks, it shows that the voltage or frequency of the
utility power is out of the input range of the UPS or there are problems with
reversed polarity (L/N) of site wiring.

UPS bypass Mode

(2). Other display on the front panel is same as those mentioned in utility power
mode.
(3).When operating in bypass mode, the back up function of the UPS is not available
and the power used by the load is supplied directly from the utility power via
internal EMI filter.
3-2-4.Abnormal Mode
If the fault indicator is turned on when the UPS is in use, it shows that the UPS is
operating in abnormal mode. Please refer to the troubleshooting table in chapter 6
for abnormal situation for proper treatment.

21
 4. Maintenance

• CASTLE Series of the UPS only requires minimal maintenance. The battery used
for standard models are Panasonic Sealed Lead-Acid maintenance free battery.
These models require minimal repairs. The only requirement is to charge the UPS
regularly in order to maximize the expected life. When being connected to utility
power, whether the UPS has been turned on or not, the UPS keeps charging the
battery and also offers the protective function of charging and discharging.
• If the UPS has not been used for a long period, charging is recommended at the
intervals of 4 to 6 months.
• Under normal conditions, the battery life lasts 3 to 5 years. In case if the battery is
found not in good condition, earlier replacement should be made. The battery
should only be replaced by qualified service personnel.
• Batteries should not be replaced individually. All batteries should be replaced at the
same time following the instructions of the battery supplier.
• Normally, the battery should be charged and discharged every 4 to 6 months.
Charging should begin after the UPS shuts down automatically in the course of
discharging. Moreover, the standard charging time should not be less than 5 hours.
• In the regions of hot climates, the battery should be charged and discharged every
2 months. The standard charging time should not be less than 5 hours.

Note:
© Prior to battery replacement, the UPS must be turned off and disconnected from
utility power.

© Metal objects such as rings and watches should be removed.

© Use the screwdriver with insulated handle. Tools and other metal objects should
not be placed on the battery.
© When connecting the battery cord, it is normal that small sparks appear at the
terminal. It will not cause harm to people and the UPS.
© Short circuit or reverse connection between the positive and negative terminal of
the battery is strictly forbidden.

22
 5. Indicator and Alarm

Indicator Audible UPS status Note

alarm
BAT mode: indicator 1 and 6 are
Indicator 1 The buzzer turned on.
and 6 are beeps Internal overheat LINE mode: indicator 1 and 6, line
[umedon. continuously. indicator and bypass indicator are
fumed on.
BAT mode: indicator 1 and 5 are
Output short turned on. LiNE mode: indicator 1
The buzzer and 5,
Indicator 1 and 5
beeps line indicator arc turned on.
are turned on.
continuously.
BAT mode: indicator 1 and 5 are
INV fault turned on.
LINE mode: indicator 1 and 5^
line indicator and bypass indicator
are turned on.
BAT mode: indicator 1 and 4 are
indicator 1 The buzzer turned on.
and 4 are turned beeps BUS fault LINE mode: indicator 1 and 4> line
on. continuously. indicator and bypass indicator are
turned on.
Indicator 1
and 3, line, The buzzer Over charging At this stage the UPS works in
battery and beeps fault battery. If'S" model, do not eliminate
inverter indicators continuously. the external battery cord so as to
are turned on. avoid the power supply to load
interrupted.

Indicator 1
and 2-. battery The buzzer UPS overloaded in battery mode
indicator are beeps
turned on. continuously.

Indicator
1-6^ line and The buzzer UPS overloaded in line mode
bypass indicators beeps
are turned continuously.
on.

23
 5. Indicator and Alarm

Indicator Audible alarm UPS status Note

Line indicator blinks twice The utility power To turn on the UPS, the UPS works in battery
every second is abnormal mode and the alarm beeps for 8 times
Battery indicator blinks twice Battery not Turn on the UPS and the alarm beeps for 6
every second connected limes
Line indicator The alarm
blinks twice beeps every 2 Reversed polarity (L/N) of site wiring
every second minutes

Indicator 2-6 The alarm

are turned beeps twice UPS overloaded
on every second
Indicator 1 The alarm
is turned on. beeps twice
Battery every second
indictor continuously Internal charger fault
blinks [wice
every
second
Indicator 2, The alarm
battery and beeps twice
inverter every second
Battery voltage low
indicators continuously
are turned
on
Line, Self-test After pressing "power on" for more than 1
bypass. .second again, when UPS is normally
inverter, working in line mode, the UPS will begin to
battery perform self-test. If "S" model, at this time,
indictors are don't unplug the battery power cord so as to
turned on avoid the power supply to the loads
one after interrupted
another
indicator 6, The alarm In bypass mode
line, bypass beeps every 2
indicators are minutes
[limed on

23

24
 6. Troubleshooting

The following information reminds user of certain phenomena that CASTLE Series
of the UPS has had some problems. Such information can be used to determine
whether the fault is caused by external factors or how to tackle the problem.
@ The fault indicator is turned on. It shows that the UPS has detected faults.
@ The buzzer beeps. It reminds user of paying attention to the UPS.
@ Certain load/battery capacity indicators will be turned on to help the operator
make the diagnosis.
© The serial number of indicators on the front panel is shown as follows:

Indicator 1 (Fault) Power Off

Indicator 2 Power On/
Indicator 3 Alarm Silence
Indicator 4 Bypass Indicator
Indicator 5
Indicator 6 Inventer Indicator

Utility Power Battery Indicator

Indicator

Diagram of the Display on the Front Panel

25
 6. Troubleshooting

Cause Troubleshooting

Ensure that the UPS is not overloaded and the

Fault indicator and ventilation opening is not blocked and the
Maybe the UPS is shut
indicator 6 are turned ambient room temperature is not too high.
down due to internal
on. The alarm beeps Wait for 10 minutes for the UPS to cool down
overheat
continuously before turning it on again. If it does not work,
please contact the distributor or service center

Turn off the UPS and eliminate all loads.

Fault indicator and Maybe the UPS output is
Ensure that the load has no faults or UPS has
indicator 5 are turned cither shorted or the UPS
no internal short circuits before turning it on
on. The alarm beeps is shut down due to
again. If it does not work, please contact the
continuously internal faults
distributor or service center

Fault indicator and

Maybe the UPS is shut
indicator 4 are turned
down due to internal Please call for service
on. The alarm beeps
faults
continuously

Fault indicator and Maybe The charger of the UPS is defective.

indicator 3 are turned
Over-charging protection Please contact the distributor or service center
on. The alarm beeps
continuously

Maybe the voltage or The UPS is running in the battery mode. To

frequency of utility power save your data and then close the application
The utility power
is out of the input range of in u.se, ensure that utility power is within the
indicator blinks
the UPS (when being input voltage frequency range permitted by the
activated, the UPS beeps UPS
twice every second for 8
times)

Maybe reversed polarity Please check the polarity of site wiring or

(L/N) of site wiring. The building wiring
alarm beeps every two
minutes

25

26
 6. Troubleshooting

Cause Troubleshooting

Fault indicator
Maybe the UPS is Check the load status and remove the non-critical
and indicator 2
overloaded or the device. Recalculate the load power and reduce the
are turned on.
load device is faulty member of loads connected to the UPS. Check
The alarm beeps
in battery mode whether the load device is fault
continuously

Maybe the battery is Check the battery of the UPS and connect it
The battery
not connected or its properly, if the battery is damaged, you must
indicator blinks
voltage is too low replace it promptly

Fault indicator
and battery
Maybe the charger of
indicator blinks. Please contact the distributor or service center
the UPS is defective
The alarm beeps
every second

The utility power

is normal and the Maybe the UPS input
Reset the input breaker
UPS cannot run breaker is tripped
in line mode

Maybe the battery Keep the UPS connected to utility power

has not been fully persistently for more than 3 hours to charge the
charged battery again
The battery
Maybe the UPS is Check the load status and remove the non-critical
discharge time
overloaded device
diminishes
Maybe the battery Replace the battery. Please contact the distributor
cannot be fully to obtain the replacement components for the
charged due to aging battery

Maybe the "power

Press the "power on" key persistently for more than
on" key is pressed
1 second
too briefly
After pressing the
Maybe the UPS is not
power on/power
connected to battery
off key, UPS did Check the battery or recharge the battery
or battery voltage is
not turn on
too low

Maybe UPS has

Please contact the distributor or service center
internal faults

27
 6. Troubleshooting

When you contact the service center, please provide the following information:
• Model No. and Serial No. of the UPS.
• The date when the problem arose.
• Complete description of the problem.

28
 7. Warranty

Warranty

Sanlak Corp. offers the buyer and the client (hereinafter referred to as 'the Buyer')
the following limited warranty for repair:
Starting from the initial date when the Buyer purchases the product from Santak or
the distributor/the retailer of Santak, the Uninterruptible Power System and its
components related to this 'User's Manual' will not be short of materials and
services under normal use, service and maintenance within three years. The
foregoing warranty card is the only acceptable warranty card unless other
reasonable commercial agreements with specified purposes have been reached. In
certain places where local laws have special provisions for the term of warranty, the
foregoing term shall not be applicable. This warranty offers special legal rights. You
are able to obtain other different rights pursuant to local laws. The Buyer is
responsible for certain service and maintenance expenses. The following situation
is
not covered by the warranty: finished goods lost or serial number manipulated, loss
or damage due to force majeure or external reasons, misuse, accident, negligence,
unauthorized alteration or repair,overuse, violation of operation stipulations.
Warning: The warranty does not cover any loss caused by the over discharge of
the battery. In order to prevent over discharge, when utility power supply is cut off,
do not keep the UPS working in battery mode for more than two days without
recharging of the battery.Moreover, the battery should be charged again at the
interval of 4 to 6 months.
Within the warranty period of three years, in case if any damage of the machine is
covered by the warranty. Santak shall offer repair or replacement according to its
own means. In case of need for the warranty service, please contact your local
Santak Service Center.The transportation charges shall be borne by the buyer.

29
 Appendix I EMC Standards

The CASTLE Series of UPS is manufactured in compliance with the following

EMC international standards:
Some of the following Notations are used in this manual and may appear in your
application process. Therefore, all users should be familiar with them and
understand their explanations.

STANDARD CLASS

EN55022 Class A

IEC61000-4-2 Level 4

1EC61000-4-3 Level 3

IEC61000-4-4 Level 4

IEC61000-4-5 Level 4

30
Appendix II Description of Commonly used Notations

Network communication
Castle series of the UPS contains an Intelligent Slot for optional SNMP card.
Optional SNMP card can be compatible with network common

Natation and Explanation

Natation Explanation

Alert you to pay special attention

Caution of high voltage

| Turn on the UPS

Turn off the UPS

Idel or shut down the UPS

Alternating current source (AC)

Direct current source (DC)

Protective ground

Alarm silence

Overload indication

Battery check

Recycle

Keep UPS in a clear area

31
 Appendix III Specifications

Electrical Feature
Model C1K/C1KS C2K / C2KS C3K/C3KS
Power Capacity (VA/Watts) 1000VA/700W 2000VA/1400W 3000VA/2100W
Nominal Voltage 220VAC
Frequency (Hz) 50Hz

Input
Model C1K/C1KS C2K / C2KS C3K / C3KS
(118-300)VAC ±5VAC load <50%
Voltage
(140~300)VAC ±5VAC 50%^load<70%
(1 phase)
(160~300)VAC ±5VAC load^70%
Frequency (40~60)Hz (adjustable)
Power Factor >= 0.95 >= 0.97

Output
Model C1K/C1KS C2K / C2KS C3K/C3KS
Voltage Tolerance 220x(l±2%)VAC
Frequency Tolerance
50Hz±0.2Hz
(battery mode)
Wave Form Sine Wave
Distortion Linear Load ^3% 4%
(full load)
Non-linear Load <6% <7%
Overload > 150%-^ 200ms transfer to bypass mode
Capacity >110% -^ 30s transfer to bypass mode
Crest Ratio 3:1 (max.)

Battery Voltage
Model C1K/C1KS C2K / C2KS C3K / C3KS
Battery Voltage 36VDC 96VDC 96VDC

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 Appendix III Specifications

Backup Time
Model Full-load (minute) Half-load (minute)
C1K 5 14
C2K 9 21
C3K 5 17.5
© Backup time of'S' Model is dependent on the external battery capacity.

Transfer Time
Model C1K/C1KS C2K/C2KS C3K/C3KS
Line mode to bypass mode <= 4ms(typical: 2.5ms)
Line mode to battery mode
Oms
and vice versa

Operating Environment
Model C1K/C11CS C2K / C2KS C3K/C3KS
Temperature 0°C to 40°C
Relative Humidity 0 to 95% non-condensing
Height of Sea Level Less than 1500 m above sea level
Storage Temperature -25 °C to 55 °C

Mechanical Feature
Model C1K/C1KS C2K / C2KS C3K/C3KS
Dimension
192x460x34
WxLxH 145x400x220 192x460x340
0
(mm x mm x mm)
Weight Net Weight 13/7 32/15 33/16
(kg)
Gross Weight 15/9 34/17 35/18

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 Appendix IV Communication Interface Port

CASTLE Series of the UPS is equipped with a standard DB9 Port on the rear panel.
This port provides several signals with allocation as follows:

Pin Description of Allocation

1 Empty pin
2 TXD
3 RXD
4 Empty pin
5 GND
6 Empty pin
7 Empty pin
8 Empty pin
9 Wake up

RS232 Interface

34
Appendix IV Communication Interface Port

software and operation-systems. It can support many operation-systems such as

HP openview, IBM netview,SUN netmanager etc. Through the DB9 port, the
WinPwer software is available to be accessed from the network and supplies UPS
power information, and is available to allow communication and management
through several network management systems.
Contact your local SANTAK representative, dealer or reseller to inquire relative
information.

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