IT step-by-step Guide

Contents
New ICT Requests: ........................................................................................................................................ 3
Requesting a new account. ....................................................................................................................... 3
Requesting for new ICT Equipment (PC, Printer & Telephone). ............................................................... 3
WaveERP: ...................................................................................................................................................... 4
Applying for a vacation. ............................................................................................................................ 4
Submitting back from vacation request.................................................................................................... 5
Salary Information. ................................................................................................................................... 6
Email: ............................................................................................................................................................ 7
Accessing your University’s Email. ............................................................................................................ 7
Changing your email password. ................................................................................................................ 7
Editing your email signature. .................................................................................................................... 7
Eduwave: ....................................................................................................................................................... 9
Accessing eduwave system. ...................................................................................................................... 9
Changing your eduwave system’s password. ........................................................................................... 9
Retrieving forgotten password for the eduwave system. ........................................................................ 9

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New ICT Requests:

Requesting a new account.

a. Go to: http://www.unizwa.edu.om.
b. Scroll down and click the CIS icon.
c. Click “Request User Account/email”, located on the right side.
d. Click “Click here to proceed”.
e. Fill all fields and make sure the “Unit Supervisor eMail” filed is filled with the right email address.
f. Click Submit. Your supervisor will get an email regarding your request.
g. Once you supervisor approve the request, CIS will process your request and they will send you
sms about your new account information.

Requesting for new ICT Equipment (PC, Printer & Telephone).

a. Go to: http://www.unizwa.edu.om.
b. Scroll down and click the CIS icon.
c. Click in the “Request ICT Equipment”, located on the right side.
d. Click “Click here to proceed”.
e. Fill all fields and make sure the “Unit Supervisor eMail” filed is filled with the right email address.
h. Click Submit. Your supervisor will get an email regarding your request.
f. Once you supervisor approve the request, CIS will process your request and they will reply to
you as soon as possible.

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WaveERP:

Applying for a vacation.

a. Login to http://waveportal\.
b. Click “LOGIN”.
c. Choose your language by clicking one of the waveERP icons. (Top icon for English and the
bottom for Arabic).
d. From the menu, select “Vacation Request”.

e. Read carefully the disclaimers and click the accept button the end of the disclaimers page.
f. In the vacations page, you can request for different types of vacations from the “Vacation
type” drop down menu.

g. Once you select the vacation type, your vacation balance will be displayed in the “UpToYear
Balance”.
h. Once you fill all required fields, click “Save” to send your vacation request to your direct
supervisor for approval.
i. You will get an email contain your vacation request details.
j. Your supervisor will get a notification email to approve your request.
k. If you need to know the status of your request click follow up icon. All your requests will be
displayed.

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 l. To view a particular request status, click the respective “Show”. Click “Show Annotation” to
view the detail status.

Submitting back from vacation request.

a. Login to http://waveportal\.
b. Click “LOGIN”.
c. Choose your language by clicking one of the waveERP icons. (Top icon for English and the
bottom for Arabic).
d. Select “Back from Vacation” from the menu shown bellow:

e. To submit back from vacation request, click “Return”.

f. Fill the required fields and save it.

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Salary Information.
a. Login to http://waveportal\.
b. Click “LOGIN”.
c. Choose your language by clicking one of the waveERP icons. (Top icon for English and the
bottom for Arabic).
d. Click the Payroll icon as below:

e. Follow the steps below to get to the salary information page:

g. Fill in the year and month and click View. To view the details of your salary, click Details.

f. In case you could not see your salary information, it means that the salary information not
yet posted by the finance department.

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Email:

Accessing your University’s Email.

a. Login to http://www.unizwa.edu.om
b. From the upper menu, click the email’s icon:

c. From the drop down menu, click in the Staff Email:

d. In the google email sign-in page, enter your email account YourAccount@unizwa.edu.om then
click Next.
g. Enter your email’s password then click Sign in.

Changing your email password.

a. Go to: https://www.google.com/settings/passwordchange. (Direct access).
b. Enter your email username and password and click Sign in.
c. Enter your new password (Use at least 8 characters).
d. Confirm your new password then click Change Password.

Editing your email signature.

a. Login to http://www.unizwa.edu.om/sign. This page will help you to design the university’s
official signature.
b. Enter your PC (system) username and password.
c. Fill the required fields.
d. Select the version of the signature you need as below:

e. Copy the signature’s URL as below:

e. Open your email and click the settings gear button and select “Settings” from the drop-
down menu.
f. In the “General” tab, scroll down to the “Signature” section.
g. Select the option below “No signature” to turn the feature.

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 h. Click in the Insert Image option:

i. In the Add an image page, select the Web Address (URL) and paste the link you copied in step
(e) and then your signature will be displayed:

j. Finally, click select then save changes.

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Eduwave:

Accessing eduwave system.

They are two ways to login to the eduwave system:

a. Go to: http://www.unizwa.edu.om and select the eduwave system’s icon

after that enter your username and password then click Enter.
b. Go to: http://waveportal\ then click LOGIN. The eduwave system’s icon
will be displayed in the left side menu. Once you click the eduwave icon, the system
will be open without any login credentials.

Changing your eduwave system’s password.

a. Login to the eduwave system http://eduwave\.
b. From the main menu, click the My Profile. Then click the Modify button.
c. In the My Profile tab, click click here in the “To change your password” option.
d. Fill the required fields and the new password should be based on the following rules:
Password length must be 8 characters at least.
Password must contains at least one lower case letter (a, b, c).
Password must contains at least one upper case letter (A, B, C).
Password must contains numbers.
Password must contains special characters (!, @, #, $, %).
e. Then click save.

Retrieving forgotten password for the eduwave system.

a. In the eduwave system login page http://eduwave\, below the username and the password
fields click the “Forgot Password? | ‫”نسيت كلمة المرور؟‬.
b. Fill the required fields.
c. An email will be sent to your email with the instructions to recover your eduwave system
password.
d. As below in the received email, click the selected link to reset your password.

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 e. Fill the required fields and the new password should be based on the following rules:
Password length must be 8 characters at least (a, b, c).
Password must contains at least one lower case letter (A, B, C).
Password must contains at least one upper case letter.
Password must contains numbers.
Password must contains special characters (!, @, #, $, %).
f. Then click save.
g. You can use your new password now to login to the eduwave system http://eduwave\.

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