Al Ain University of Science and Technology

College of Business Administration

Summer Semester 2017-2018

Term Paper

Agthia

Course Title

Instructor’s Name

Student Name

Student ID

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 Table of content

PAGE NR

Abstract 3

Background on Agthia 4

About quality management 6

about ISO 7

The importance of ISO 7

Aghia's implementation of ISO 8

Conclusion and recommendation 12

References 13

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1. Abstract

The main purpose of this report is to study and analyze the importance of ISO and the

implementation of areal organization which is Aghis and how they care about quality in their

different areas of operation.

anything in this world must be certified and approved by a better committee, therefore, individuals

will trust this factor, it may well be faculty degree, automobile, and most significantly food, if you

do not apprehend if what you eat is healthy or not or maybe represent the ingredients within in

associate degree honest means then, however, are you able to certify that the merchandise or food

matches the standard and safety standards which is what ISO is all concerning, standards.

For this report, we'll be discussing one in all the most important firms within the UAE that

dominate the retail market and therefore the food and drink market with nice wholes and ISO

certified for over one brand that the main topic that may be lined during this report include:

• Background on Agthia

• About ISO

• Agthia’s implementation of ISO

• The importance of ISO

• Conclusion and recommendation

• References

After this report, we'll be able to perceive the massive image of ISO and the necessity of its

availability in various organizations.

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 2. Background on Agthia

it's are the main Abu Dhabi based sustenance and drink organization.

Set up in the UAE in 2004, and recorded on the Abu Dhabi Securities Exchange (ADX) since 2005,

the Agthia Group comprises of a world-class arrangement of incorporated organizations and brands.

they give fantastic, trusted, and fundamental nourishment and refreshment items for clients and

shoppers over the GCC, Turkey, and the more extensive Middle East.

The Company's advantages are situated in the UAE, Saudi Arabia, Oman, Egypt, and Turkey. More

than 4,500 workers are occupied with assembling, conveyance and advertising different

nourishment and drink items : Water and Beverages (Al Ain Water, Al Ain Zero Water, Al Bayan

Water, Alpin Natural Spring Water, Ice Crystal Water, Delta Water, Bambini Kids Water, Al Ain

Fresh Juice, Capri-Sun Fruit Juice); Food (Grand Mills Flour, Yoplait Yogurt, Al Ain Tomato Paste,

Al Ain Frozen Vegetables, Monty's Bakehouse Frozen Bakery items, The Grand Baker Ambient

Bakery items, Pure Natural Convenience Food things, Date Crown Dates); Animal Feed (Agrivita,

Al Wasmi, Anderson Hay)

they are the main Abu Dhabi based nourishment and drink organization. Built up in the UAE in

2004 and recorded on the Abu Dhabi Securities Exchange (ADX), the Agthia Group comprises of a

world-class arrangement of coordinated organizations and brands. they give top notch, trusted, and

fundamental nourishment and refreshment items for clients and customers over the UAE, GCC,

Turkey and the more extensive Middle East.

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 Values

There are many values that Aghia emphasis:

- Inclusive: they use knowledge and new technologies to reach the best they
can and to have the best quality to give excellent products with high quality
and to meet the community's expectation.

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 - Determined: they are always motivated to be the best

- Enterpurinul: they are always innovating to get new ideas and new things
and to give value to the society

- Authentic: always honest and authentic

3. About quality management

Total Quality Management (TQM) depicts an administration way to deal with long-haul

accomplishment through consumer loyalty. In a TQM exertion, all individuals from an association

take an interest in enhancing forms, items, administrations, and the way of life in which they work.

The 8 Primary Elements of TQM

1. Customer-focused

2. Total employee involvement

3. Process-centered

4. Integrated system

5. Strategic and systematic approach

6. Continual improvement

7. Fact-based decision making

8. Communications

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 4. About ISO “International Organization for Standardization”

The important thing about standards is that it gives the customer or

the consumer a sort of confident with the organization they deal

with, the most popular shape for giving the guidelines for standards s

ISO.

ISO is short for International Organization for Standardization; it's

very important for all organizations, some facts are:

- published 22202 International Standards related to every sector

- began in 1946 and On 23 February 1947 ISO, began operations.

- More than 161 members from various countries.

5. The importance of ISO

The main purpose of ISO is not to be certified because the paper doesn't improve the operation, but

to have a better process when going after being certified, many organization become certified for the

following reasons:

- the value of the standard

- the sales and marketing advantage

- and company requirements.

- improve their business processes

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 - reduce scrap, rework and cost.

6. Agthia’s implementation of ISO

Grand Mills, the bleeding edge Abu Dhabi process administrator passing on standard thoughts and

imaginative thinking to the flours reinforcing the region. Presently picking and mixing dominating

quality fixings ensure an especially better tasting flour goes into better-tasting things. Particularly

balanced financially and nutritiously, flour expand collects strong associations. "Recovered Agthia

official site"

Flour Description:

A blend of hard and fragile wheat, which gives just the right changes in accordance with being used

as a piece of any equation requiring flour.

Instructed, and learned, apply colossal experience to each piece of things and organization transport.

Quality Assurance

Great Mills works a bleeding edge, totally motorized amassing office for flour according to the

requirements of the area masters.

In the bleeding edge lab, we have the latest investigative equipment which supports bunches in

giving exhibited transcendent flour quality.

Quality Management System relies upon the inside and remotely saw quality benchmarks, including

ISO 9001:2008, ISO 22000:2005 and Hazard Analysis and Critical Control Points (HACCP), a

sustenance risk examination process focused on controlling natural, substance and physical dangers

inside the advanced lifestyle.

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Quality organization structure applies to all business practices including inventive work, acquisition,

manufacturing, look into focus, arrangements, and promoting.

The obligation in regards to Quality has ensured that Grand Mills stays at the bleeding edge of an

outstandingly forceful market. Offering the best quality dependable showed thing builds assurance

and dedication with Customers.

For over two decades, Al Ain Water has been a confided in the mark in

the UAE. Set up as an act of His Highness the late Sheik Zayed canister

Sultan Al Nahyan, Al Ain Food and Beverages (PJSC) is one of the

greatest sustenance and savor associations in the zone. The amassing

office was started on fifth August 1990 by Sheik Saeed compartment

Tahnoon in Al Ain – the garden city of UAE. Seen as a truly Emirati association, we are one of the

area's speediest creating brands. The accomplishment has been guided by the strong inheritance and

tradition in Abu Dhabi.

As a brand with an attitude of uncompromising quality and heritage, Al Ain Water is your most

placed stock in the accomplice. "Recovered Agthia official site"

As per the Agthia's duty with respect to giving a broad assortment of sound and nutritious customer

related things to help a strong lifestyle, Al Ain Water hopes to drive a creating perception of an

impeccable to alter for one's body among clients

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Al Ain Water ensures an inside and outbalanced course of action with the perfect mix of crucial

minerals for your body. This is the reason various customers have created to lean toward the

especially fragile and smooth taste of Al Ain Water.

At Al Ain Water, we initiated another filtration and re-mineralization method to make water that has

the right modify of all the fundamental minerals. water acclimates to the strictest US Food and Drug

Administration (USFDA), European and Abu Dhabi Food Control Authority measures.

Quality Assurance

Al Ain Waterworks a bleeding edge, totally mechanized creating office according to the necessities

of the area experts and overall standards. In best in class inquire about focus have the latest

investigative rigging which supports bunches in giving showed prevalent water quality.

Quality Management System relies upon internal and remotely saw quality rules, including ISO

9001:2008, FSSC 22000 and Hazard Analysis and Critical Control Points (HACCP), a sustenance

threat examination process focused on controlling normal, manufactured and physical risks inside

the advanced lifestyle. Following ISO 17025, the widespread research office standard, we are

certain that their amassing strategies and lab practices are world class. Quality organization system

applies to all business practices including inventive work, obtaining, creating, look into focus,

bargains and advancing.

Adjusting creature welfare, regard for money and sustaining

execution, they work proactively with their agriculturists to

influence the perfect to empower mix. "Recovered Agthia official

site"

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Past maintain, their lord consultancy bunches apply bespoke animal dietary responses for more

effectively reinforce our customers' associations and developing goals.

After an apparently interminable measure of time, their leading things improve the condition of

animals and the business soundness of associations.

Together, they are reliably the right mix!

Offering in excess of 50 sorts of feed, wide thing expand passes on the right sustenance at the right

cost at every life composed. "Recovered Agthia official site"

Thing Range:

• Broiler Pre-Starter

• Broiler Starter

• Broiler Grotheyr

• Broiler Finisher

• Meat Maker 1

• Meat Maker 2

Quality affirmation

Their perpetual drive for improvement and our uncompromising focus on quality ensures our place

as the favored supplier of choice for animal empowers in the UAE and GCC.

With over 30 long periods of support industry experience, they wholeheartedly offer our customers

an aggregate extent of execution and regard arranged things. From the decision of the finest

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unrefined materials to the stringent gathering shapes they stick to, according to widespread

recommended strategies, they dependably ensure secured and unrivaled quality things.

Through the utilization of ISO 22000, the general sustenance prosperity organization structure, and

following ISO 17025, the worldwide research focus standard, they are sure that our collecting

techniques and lab sharpens are world class.

They ensure they by and large take after awesome gathering sharpens by realizing ISO 9001:2008.

Mechanically watchful yet with a sharp sentiment of corporate obligation, they change the

solicitations of animals with the solicitations of business, ensuring both are strong.

7. Conclusion and recommendation

ISO answers the inquiries, what is the most ideal path for accomplishing something in particular,

this inquiry when addressed spares a great deal of things, time, cash and exertion, while

accomplishing something in a viable and productive way then t it's better for you, despite the fact

that it might cost you at first however then you will never think twice about it, enhancing the

business using any and all means shrink was by purchasing another machine that spares time and

influences the administrator to use human asset n another viable way. ISO isn't just for nourishment

and refreshment, the IDEA of ISO and the Idea of measures is connected each was, even in colleges,

what improves one college than the other, it's the confirmation they get while running with an

arrangement of gauges or having the capacity to apply them.

Agthea is doing everything right, they wouldn't fret burning through several thousand to enhance the

nature of their items or to apply a drapery standard, hello take a gander at the bug picture and at the

long run, Agthea has IS for a significant number of their enlisted image and the specified above s

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just an example, however a considerable lot of their items don't have ISO, so essentially my

suggestion is to focus on those different ands that don't have ISO yet and to begin going

comprehensively, they just work in the UAE, an organization like Aghtea who have numerous

items, they are commanding the market, they ought to go universally were they globalize their work

and begin enhancing their business, after all as a major business, you should look outside and not

dispose of you self in one territory.

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