OPERATIONAL INSTRUCTION 9/154 31-ANZ 222 03 Uen G

© Telefonaktiebolaget LM Ericsson 2003

AP, System Data Disk Restore

Contents
1 Introduction
1.1 Scope

2 Procedure
2.1 Prerequisites
2.2 Actions

3 Additional Information

4 Glossary

5 References
5.1 Operational Instructions

1 Introduction

1.1 Scope

This Operational Instruction describes the procedure to restore all Adjunct Processor
(AP) data disks that are corrupt or not accessible. An operator must be on site to do
these steps.

Note:
WARNING! AP, System Data Disk Restore is an extreme procedure that leads
to complete loss of all the data stored on all the data disks, including any
charging data!

2 Procedure

2.1 Prerequisites

2.1.1 Conditions

The following conditions must apply before this procedure can be completed:
  This Operational Instruction is referenced from Operational Instruction AP,
System Disaster Recovery
 The Operating System on both nodes are up and running but the cluster
service is unable to start.
 A data disk info backup file (.ddi) is available.
 A technician is available on site.

2.1.2 Data

No data is necessary for this procedure.

2.1.3 Special Aids

 A VGA monitor.
 A keyboard with PS/2 connector.
 A mouse with PS/2 connector.

2.2 Actions

Connect the keyboard and monitor

1.

Warning!

System Data Disk Restore is an extreme procedure that leads to complete

loss of all the data stored on all the data disks, including any charging data!
2.

Warning!

During this procedure, both nodes will be down and the AP will be
unavailable, offering no service!
3.
4. Connect the keyboard and monitor to the Backup Domain Controller (BDC)
which is the node on the right side (B node).

Rebuild the RAID

2. Reboot the BDC by clicking Start->Shutdown... and select Restart the
computer.

3. Enter the SMOR bios by pressing <CTRL-A> when the blue "Adaptec" symbol
and the text "I2O" is displayed on the screen.

Note:
There are two Adaptec host adapters. Be sure to press <CTRL-A> when the
second Adaptec host adapter is initializing, as described above.
4. Connect the keyboard and monitor to the Primary Domain Controller (PDC)
which is the first node from the left (A node).

5. Reboot the PDC by clicking Start->Shutdown... and select Restart the

computer.

6. Enter the SMOR Bios by pressing <CTRL-A> when the blue "Adaptec" symbol
and the text "I2O" is displayed on the screen.

Note:
The following steps have to be done only on the PDC. The BDC is just waiting
in SMOR.
7. Highlight the controller symbol (marked with #0) in the left column using
<Arrow down>.

8. Go to the configuration page of the controller by pressing <ALT-C>.

9. Make the Cluster Enable Box visible by pressing <ALT-F10><D>

10. Uncheck the Cluster Enable Box. Use <TAB> to select box and <SPACE> to
uncheck.

11. To save changes, press <ALT-S>. Confirm changes by selecting "Yes" and
pressing <ENTER>. (If necessary, press <ESC> to return from the file menu).

12. Highlight the controller symbol (marked with #0) in the left column using
<Arrow down>.

13. To activate the Zap Drive menu item in the Action menu press <ALT-
F10><Z>. (No visible change will be seen on the screen).

14. Open list of SCSI drives by pressing <ENTER>.

15. The RAID information and partition tables of the drives listed under the two
SCSI busses are to be deleted with the following procedure. Move to the first
hard disk device symbol (looks like a box) with the cursor down key.

16. Press <ALT-A> to enter the Action Menu in the menu bar and enter the Zap
Drive box by pressing the <Z> key.

17. Select the "Yes" button with the tab key to zap the drive and press <ENTER>
to confirm selection.
18. Select the "Yes" button in the next menu with the tab key to delete the
partition table and press <ENTER> to confirm selection.

19. Press <ENTER> to confirm that the changes will be taken into effect at the
next reboot.

20. Select next drive and repeat the procedure from Step 16 to Step 19 until all 6
drives have been zapped.

21. Press <ALT-F> to enter the file menu. Press <X> to exit and reboot. Confirm
the action with OK.

22. After the reboot, enter the SMOR bios again by pressing <CTRL-A> when the
blue "Adaptec" symbol and the text "I2O" is displayed on the screen.

23. Bring down the RAID menu by pressing <ALT-R> and select Create by using
<Arrow up>/<Arrow down> and select with <ENTER>.

24. From the new window that appears, select RAID-1 and use <TAB> key to go
to the "OK" button. Press <ENTER>.

25. Choose two disk drives which differ in the second number (SCSI channel) but
are equal in the third number (SCSI ID). Move using <Arrow up>/<Arrow
down>, and select by pressing <SPACE>. The selected disk drives will be
highlighted and checked.

26. Use <TAB> to select "Done" followed by <ENTER>.

27. A new window comes up. Select Copy from (0,0,x,0) to (0,1,x,0).

28. Use <TAB> to select OK button followed by <ENTER>.

29. Repeat the procedure from Step 23 to Step 28 until all drives are set into
RAIDs. (The procedure should be performed three times in total).

30. Set settings into hardware by pressing <ALT-F><S>. Confirm changes by

pressing <ENTER>.

31. The RAID will start building. Do not wait for completion of the RAID build.

32. Highlight the first RAID-1 entry in the left column using <Arrow up>/<Arrow
down> . (The RAID symbol looks like a cylinder).

33. Press <ALT-R> and from the menu select Stop Build.

34. Repeat the procedure on Step 33 for all other RAID-1 entries. (The procedure
should be performed three times in total).

35. Highlight the first RAID-1 entry in the left column using <Arrow up>/<Arrow
down>.
 36. Press <ALT-F10><O>. A new command, Make Optimal, will appear in the
Action menu. (No visible change will be seen on the screen).

37. Press <ALT-A> and select Make Optimal using <Arrow up>/<Arrow down>
followed by <ENTER>.

38. Repeat the procedure on Step 37 for all other RAID-1 entries. (The procedure
should be performed three times in total).

39. Set settings into hardware by pressing <ALT-F><S>. Select "OK" followed by
<ENTER>.

40. Go to the configuration page of the controller by selecting the controller

symbol (marked with #0) and then pressing <ALT-C>.

41. Make the Cluster Enable Box visible by pressing <ALT-F10><D>.

42. Check the Cluster Server Enable box using <TAB> to move and <SPACE> to
check.

43. Save changes by pressing <ALT-F>. Confirm by selecting "Yes" and then
press <ENTER>.

44. Exit and reboot the system by pressing <ALT-F><X>. Confirm exit by
pressing <ENTER>.

Prepare for data disk restore.

45. Logon to the PDC as a user with administrative rights.

46. Start the Control Panel by clicking Start->Settings->Control Panel.

47. Double click on Devices.

48. Select Cluster Disk and then click on the "Startup..." button.

Note:
If the message "The service database is locked" is presented, wait two
minutes and then try again.
49. Change Startup Type to Manual and then left click "OK". Confirm changes by
clicking "Yes".

50. Close the Devices window by clicking "Close".

51. In the Control Panel window, double click on Services.

52. Select the Cluster Server service and then click on the "Startup..." button.

53. Change Startup Type to Manual and then click "OK".

 54. Select the ACS_FCH_Server service and then click on the "Startup..." button.

55. Change Startup Type to Manual and then click "OK".

56. Close the Services window by clicking "Close".

Reboot the PDC

57. Reboot the node by clicking Start->Shutdown... and select Restart the
computer.

Logon to the PDC

58. When the system comes up again, logon to the PDC as a user with
administrative rights.

Restore the data disk partitions and directories.

59. To enter the directory bur, use command:

cd bur

60. To list all the files in directory, use command:

dir *.ddi

61. Find the file with the most recent time and date stamp. Replace the
<filename> in the next step with the actual name of the file.

62. To format and create directories on the data disks, use command:

burbackup -restoredatadiskinfo c:\bur\<filename>.ddi

Note:
Confirm execution of burbackup by typing "y" followed by <ENTER>. Wait for
the prompt to return.
63. Were all the data disk drives successfully formatted?

Yes.
Go to Step 64.
No.
If the format of the disk drives was not successful, repeat Step 57 to Step 63
and then continue with Step 64

Change startup settings

64. Start the Control Panel by clicking Start->Settings->Control Panel.

 65. Double click on Devices.

66. Select the Cluster Disk and then click on the "Startup..." button.

67. Change Startup Type to System and then click "OK".

68. Close the Devices window by clicking "Close".

69. In the Control Panel window, double click on Services.

70. Select the Cluster Server service and then click on the "Startup..." button.

71. Change Startup Type to Automatic and then click "OK".

72. Select the ACS_FCH_Server service and then click on the "Startup..." button.

73. Change Startup Type to Automatic and then click "OK".

74. Close the Services window by clicking "Close".

Define Time Zone

75. Define Time Zone with the command mtzln(1M)and return to Step 76 in this
Operational Instruction. Use tzls(1M) to list available time zones.

Reboot the PDC

76. Reboot the node by clicking Start->Shut Down and select Restart the
computer.

Verify success or failure

77. Logon to the PDC as a user with administrator rights.

78. Verify that the cluster server service has started by entering the
command: prcstate(1M)

Note:
Error messages can popup if the cluster is not started. Retry this step a
number of times up to 3 minutes.
79. Was the printout "active"?

Yes.
Go to Step 80.
No.
Go to Step 90.

Cease Alarm
 80. List the alarms.

alist

81. Cease the "AP FAULT" alarm with the problemdata containing the text
"ClusSvc EVENTLOG_WARNING_TYPE J:\MSCS\quolog.log" in case it appears
in the alarm list. If not, please continue with Step 82.

acease

Start the BDC

82. Connect VGA monitor, keyboard and mouse to the BDC.

83. On the BDC, Exit the SMOR bios and reboot the system by pressing <ALT-
F><X>. Confirm exit selecting "Yes" and by pressing <ENTER>.

84. Logon to the BDC as a user with administrative rights.

85. Verify that the cluster server service has started by entering the
command: prcstate(1M)

Note:
Error messages can popup if the cluster is not started. Retry this step a
number of times up to 3 minutes.
86. Was the printout "passive"?

Yes.
Go to Step 90.
No.
Go to Step 87.

Sychronizing the backup domain controller

87. Synchronize the backup domain controller with the primary domain controller.
Use command

net accounts /sync

Note:
The command may take several minutes.

Start the Cluster Server

88. Start cluster server service. Use command:

net start clussvc

Note:
 This should start the Cluster Server and all services.
89. Repeat Step 85 and if the printout is still not "passive", this Operational
Instruction could not correct the problem.

Job Completed

90. Return to the last step performed in Operational Instruction AP, System
Disaster Recovery.

3 Additional Information
No additional information is applicable to this document.

4 Glossary
AP Adjunct Processor
BDC Backup Domain Controller
CP Central Processor
OS Operating System
PDC Primary Domain Controller
RAID Redundant Array of Inexpensive Disks
ROM Read Only Memory
SMOR Storage Manager On ROM

5 References

5.1 Operational Instructions

AP, System Disaster Recovery

5.2 Manual Pages

acease(1M)
alist(1M)
burbackup(1M)
mtzln(1M)
prcboot(1M)
prcstate(1M)
tzls(1M)