Questionnaire

Dear respondent a warm wishes. This is a questionnaire for studying Supply Chain Management

practices in various organizations of the Cement industries. The data will be used only for research work

for Ph.D program. I request you to respond and cooperate.

PART –I

____________________________________________________________________________

[A] - DETAILS OF THE COMPANY

Name of the company :

Address :

Region : a}Rayalaseema

B}Telangana

C}Coasta { }

Name of District :

where situated
Year of establishment :

Telephone :

Fax :

E-mail address :

Website address :

Industry type :

Turnover of company :
 [B] - RESPONDENT DETAILS

Name of the respondent :

Gender :

Designation of the respondent :

Years of experience :

Knowledge in supply chain management practices :

PART –II

___________________________________________________________________________

SUPPLY CHAIN MANAGEMENT PRACTICES

Who is / are involved in developing Supply Chain Management practices in your company

a} Top Level Management

b} middle Level Mangement

c} lower Level Management

d} customers

e} Supplier { }

Does your company evaluates the performance of the Supply Chain Management practices

a}yes b} no c}not particular

if yes how often it evaluates

a}daily

b} weekly

c}fortnight
 d}monthly

e} quarterly

f}half yearly

g}annually { }

Which attributes is / are given more significance in the evaluation of the performance of the

Supply Chain Management practices

a}growth attributes of company

b}only trust worthy relationship between company vs supplier

c} only trust worthy relationship between company vs customer

d}trust worthy relationship with company, supplier & customer { }

What type of trust worthy relationship your company tries to inculcate in Supply Chain

Management Practices

a}to prevail positive relationship

b} to prevail partially positive relationship

c} to prevail negative relationship

d} to prevail partially negative relationship { }

Is your company successful in dealing with Supply Chain Management Practices

a}not successful

b}partially not successful

c}somewhat successful and somewhat not successful

d}totally successful

e}partially successful { }
Are your customers satisfied with Supply Chain Management Practices that your company

offering

a}not satisfied

b}partially not satisfied

c}somewhat satisfied and somewhat not satisfied

d}totally satisfied

e}partially satisfied { }

Are your suppliers satisfied with Supply Chain Management Practices that your company

offering

a}Not Satisfied

b}Partially Not Satisfied

c}somewhat satisfied and somewhat not satisfied

d}Totally Satisfied

E}Partially Satisfied { }

According to your opinion do you think that your company is pursuing best Supply Chain

Management Practices

a}Totally Disagree

b}Partially Disagree

c}Disagree

d}Agree

e}Partially Agree

f}Totally Agree { }
 According to your opinion do you think that which of the following identified value attributes

are of effective supply chains

a}value to the end-user

b}customer service

c}improved quality and reliability of products

d}Reduced costs of operations

e}waste Elimination Focus

f}Higher speed of delivery

g}Shorter lead time

h}quick response to market changes

i}Demand – Driven Orientation { }

FACTORS THAT EFFECT SUPPLY CHAIN MANAGEMENT PRACTICES

According to your opinion do you think that your company is having very good Supply Chain

relationship with your suppliers

a}Totally Disagree

b}Partially Disagree

c}Disagree

d}Agree

e}Partially Agree

f}Totally Agree { }

According to your opinion do you think that your company is having very good Supply Chain

relationship with your customers

 a}Totally Disagree

b}Partially Disagree

c}Disagree

d}Agree

e}Partially Agree

f}Totally Agree { }

According to your opinion do you think that your company under Environmental Uncertainties

will company’s environment factor affect Supply Chain Management Practices

a}Totally Disagree

b}Partially Disagree

c}Disagree

d}Agree

e}Partially Agree

f}Totally Agree { }

According to your opinion do you think that your company under Environmental Uncertainties

will supplier and competition factor affect Supply Chain Management Practices

a}Totally Disagree

b}Partially Disagree

c}Disagree

d}Agree

e}Partially Agree

f}Totally Agree { }
According to your opinion do you think that your company under Environmental Uncertainties

will uncertainty aspect from State / Central government policies factor affect Supply Chain

Management Practices

a}Totally Disagree

b}Partially Disagree

c}Disagree

d}Agree

e}Partially Agree

f}Totally Agree { }

According to your opinion do you think that your company under Supply Chain Management

Practices will logistic issues factor affect Supply Chain Management Practices

a}Totally Disagree

b}Partially Disagree

c}Disagree

d}Agree

e}Partially Agree

f}Totally Agree { }

According to your opinion do you think that your company under Supply Chain Management

Performance will logistic issues factor affect Supply Chain Management Practices

a}Totally Disagree

b}Partially Disagree

c}Disagree

d}Agree

e}Partially Agree
 f}Totally Agree { }

RFID IN SUPPLY CHAIN MANAGEMENT PRACTICES

According to your opinion do you think that your company is having suitable RFID technology

that help for the better performance of Supply Chain Management Practices

a}Totally Disagree

b}Partially Disagree

c}Disagree

d}Agree

e}Partially Agree

f}Totally Agree { }

According to your opinion do you think that your company is utilizing best RFID technology

prevailing in the present competitive world that help for the better performance of Supply

Chain Management Practices

a}Totally Disagree

b}Partially Disagree

c}Disagree

d}Agree

e}Partially Agree

f}Totally Agree { }

According to your opinion do you think that your company has adopted better management

security system under RFID technology that help for the better performance of Supply Chain

Management Practices

a}Totally Disagree
 b}Partially Disagree

c}Disagree

d}Agree

e}Partially Agree

f}Totally Agree { }

According to your opinion do you think that your company’s RFID help in improving inventory

accuracy [inventory accuracy = logical inventory – physical inventory ] that help for the better

performance of Supply Chain Management Practices

a}Totally Disagree

b}Partially Disagree

c}Disagree

d}Agree

e}Partially Agree

f}Totally Agree { }

According to your opinion do you think that your company’s RFID technology help to prevent

misplacement of items or to facilitate locating items in Supply Chain Management Practices

a}Totally Disagree

b}Partially Disagree

c}Disagree

d}Agree

e}Partially Agree

f}Totally Agree { }

According to your opinion do you think which of the ways in RFID can aid and counterfeit

protection of dairy products in Supply Chain Management Practices

 a}by virtue of presence of RFID tags

b}by proprietary encoding on the RFID Chip

c}e-pedigree of the product { }

According to your opinion do you think that your company’s RFID technology implementation

will enhance the transparency of company’s supply chain and hence will help them minimize

cost and labor and will strengthen inventory control in Supply Chain Management Practices

a}Totally Disagree

b}Partially Disagree

c}Disagree

d}Agree

e}Partially Agree

f}Totally Agree { }

According to your opinion do you think that your company’s RFID technology plays a critical role

and creates a most value in which of the following processes.

a} Customer Relationship Management 100

b} Customer Service Management: 100

c} Demand Management

d} Order Fulfillment Management 70

e} Manufacturing Flow Management 25

f} Supplier Relationship Management

g} Product Development and Commercialization

h} Returns Management { }
According to your opinion which of the following are considered as basic application of RFID in

Supply Chain Management practices

a} manufacturing process: tracking of material from one station to another

b} goods receipt: RFID will increase the efficiency of warehousing receiving

c} Distribution: RFID system will confirm if product are correct as per invoice

d} inventory Management: RFID help in increasing inventory accuracy { }

According to your opinion do you think that under supply chain management process

particularly Demand Management RFID benefits speedy, accurate information retrieval and

better decision

a}Totally Disagree

b}Partially Disagree

c}Disagree

d}Agree

e}Partially Agree

f}Totally Agree { }

According to your opinion do you think that under supply chain management process

particularly Order Fulfillment RFID benefits enhanced visibility along the supply chain and

better quality information

a}Totally Disagree

b}Partially Disagree

c}Disagree

d}Agree

e}Partially Agree

f}Totally Agree { }
According to your opinion do you think that under supply chain management process

particularly Manufacturing Flow RFID benefits accurate asset tracking and enhanced process

automation

a}Totally Disagree

b}Partially Disagree

c}Disagree

d}Agree

e}Partially Agree

f}Totally Agree { }

According to your opinion do you think that under supply chain management process

particularly Logistics RFID benefits improved productivity and improved quality and reliability

a}Totally Disagree

b}Partially Disagree

c}Disagree

d}Agree

e}Partially Agree

f}Totally Agree { }

According to your opinion do you think that under supply chain management process

particularly Supplier Relationship Management RFID benefits reduced operating costs and

improved competitive position

a}Totally Disagree

b}Partially Disagree

c}Disagree

d}Agree
 e}Partially Agree

f}Totally Agree { }

According to your company for what purpose you use Radio Frequency ID Technology?

a}Retail, Merchandising

b} Automotive, Anti-theft, security

c} Product, package ID/tracking

d} High-value Asset Tracking

e} Personnel/vehicle access control

f} Electronics ticketing

g} WIP/Inventory tracking

h} Manufacturing/Distrib.

I}Warehouse Mgmt { }

SPECIFIC ISSUES HINDERING SUPPLY CHAIN MANAGEMENT

According to your opinion do you think that under Environmental Challenges which of the

following factors may hinder supply chain management practices

a}technology cost including MIS

b}Technology infrastructure

c}Logistics Infrastructure { }

According to your opinion do you think that under Organisational Challenges which of the

following factors may hinder supply chain management practices

a}Organisational Cultural of Operating supply chain management practices

 b}Customer – Orientation Factors

c}Lack of Top – Management Support (in making the function profit centre{ }

According to your opinion do you think that under Resource related issues of company which of

the following factors may hinder supply chain management practices

a}Inadequate Working Capital

b}Desired Input Quality { }

According to your opinion do you think that under channel related issues of company which of

the following factors may hinder supply chain management practices

a}Supplier’s Education and Training about Organisations needs

b}Insecurity among channel partners (due to possible business loss fear) { }

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