Aadil Jummal

CONTACT Husaini Bldg.4th floor, E-mail: Aadil_jummal@yahoo.in

Room no 27, Nishan Pada road. Phone: 9920266837
Mumbai 400009, India.

OBJECTIVE
To be a Self-motivated, dynamic management professional with diverse credentials that Combine solid, tactical
leadership and human resource thus, expertising with a strong monitoring power with the ability to work
collaboratively along with a commitment that drives to achieve corporate goals.

SUMMARY

An experienced IT professional having 4 years of industry experience in PMO/Service Delivery

Management/Project Coordination/Change Management with International customers. Involved in activities
like understanding technical requirements of customer, secure, highly-available and cost-effective solution,
Solution Presentation etc. Carry out additional responsibilities of project scoping, man effort calculation and
project management.

 Experience in Project Coordination/Service Delivery Management/PMO with effective coordination with

clients & stake holders for an end to end service delivery.
 Experience in RAID Management
 Experience in the processes like Order entry, Provisioning, Order Management.
 Deployed at the client location to implement the PMO framework.
 Experience in Project governance, SDLC Lifecycle, Project status reporting.
 Assisting clients and other teams with the business case & Responsible for round the clock support to clients.
 Experience in designing various IP services as per customer requirements.
 Creating reference documentation used to manage the project and support preparation of relevant
documentation (including PRF, PCD, Project Charter and other documentation).
 Possess excellent interpersonal, communication and organizational skills.
 Having excellent Client management and Escalation handling skills. Highly focused on targets and meeting
deadlines with accuracy. Maintain high quality standards in all functional areas.
 Communicate and interact effectively and openly with colleagues throughout the organization and is well
integrated within the team and a dependable team player.

WORK EXPERIENCE

Global cloud Xchange (Reliance Group) April 2015 — May 2017

Project Coordinator

 Placing order for Circuits Like PSTN, ADSL, LL, MPLS, ADSL, Point to Point Ethernet, DSL and provide End to End
delivery of these Circuits within SLA.]
 Manage carrier delivery ensuring all milestones are met.
 Have been handling some of our most critical customers like SGS, Orica Australia, Specsavers, Steelcase Inc.,
EYGS etc.
 Escalating with the carrier to ensure that there won’t be any miss.
 The business tool/platform that we work on includes applications like BMC Remedy, Oracle and SAP.
 Because we are the face of the company and customer's sole point of contact for their projects, we get lot of
exposure to interact with them and face new challenges.
 The process is such designed that change management is very clearly aware of the request flow from design/
pricing/ quoting (pre-implementation) till its final implementation.
 Coordination with field engineer and operations for Network deployment.
Lobo staffing Contractual Job (Tata Communication) June 2017 — December 2017
Associate Program Manager

 PM responsibility involves coordinating, communicating and implementing customer orders in international

geography for GVS, Global SIP, and Domestic Voice customer.
 To prepare delivery project plan and communicate customer at each milestone.
 Initiate & Manage internal & external customer kick off call for Major Project Program Manage the delivery
with internal and external stakeholders & create Project Team for Critical Project.
 Manage Order to Cash cycle for all product delivery.
 Manage & share Weekly Project dashboard/weekly update to customer for critical delivery Project
 Manage CPE/LL delivery as per project scope & schedule necessary testing to accomplish the required test.
 MPLS/Voice Solution implementation with customer & Partner/Vendor
 Manage customer acceptance/Project closure & service handover to assurance team Manage customer
feedback after project deliver for continuous service improvement & Customer delightment.

KPIT Technologies (Birla Soft) February 2018 — Present

Project Management Officer

 Creating reference documentation used to manage the project and support preparation of relevant
documentation (including PRF, PCD, Project Charter and other documentation).
 Experience in Project governance, SDLC Lifecycle, Project status reporting.
 Experience in RAID Management
 Providing a high quality, user-friendly document management system and ensure adherence to it.
 Organizing and maintaining minute of meetings and chase up progress with actions.
 Supporting the on-boarding of new project team members and help them to access information
and settle in quickly.
 Maintaining a communications plan, organizing communications activities, and supporting the
project manager in delivering communication initiatives, including assessing impact and value to
ensure continuous improvement.
 Supporting the project manager to build and maintain strong relationships with stakeholders and
arrange stakeholder/user engagement events.
 Deployed at the client location to implement the PMO framework.
 Monitoring & controlling the execution of various projects such as HRMS, ECM and CRM.

Education
COURSE UNIVERSITY/BOARD Year PERCENTAGE
B.E (Electronics) Mumbai University 2014 60.07 %
Diploma Maharashtra state board of technical 2011 70.63 %
(Electronics) education
S.S.C Mumbai board 2008 67.23 %

Software skills
 Microsoft office, Microsoft Excel, Microsoft Power point, Microsoft Project.
 BMC Remedy, Metasolve m6
 Oracle, SAP, SharePoint, Clarity

Certification
 ITIL V3 Certified
 Pursuing PRINCE2 Foundation

References
Based Upon request