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Advancing standards in land, property and construction.
RICS is the world’s leading qualification when it comes to
Appointing a project manager
United Kingdom professional standards in land, property and construction.
Worldwide media
In a world where more and more people, governments, banks and 1st edition, guidance note
enquiries:
commercial organisations demand greater certainty of professional
e pressoffice@rics.org
standards and ethics, attaining RICS status is the recognised
Contact Centre: mark of property professionalism.
e contactrics@rics.org
t +44 (0)870 333 1600 Over 100 000 property professionals working in the major established
f +44 (0)20 7334 3811 and emerging economies of the world have already recognised the
importance of securing RICS status by becoming members.
RICS is an independent professional body originally established
in the UK by Royal Charter. Since 1868, RICS has been committed
to setting and upholding the highest standards of excellence and
integrity – providing impartial, authoritative advice on key issues
affecting businesses and society.
RICS is a regulator of both its individual members and firms enabling
it to maintain the highest standards and providing the basis for
unparalleled client confidence in the sector.
RICS has a worldwide network. For further information simply contact
the relevant RICS office or our Contact Centre.
rics.org/guidance
Appointing a project manager
RICS guidance note, UK
1st edition (GN 107/2013)
Published by the Royal Institution of Chartered Surveyors (RICS)
Parliament Square
London SW1P 3AD
UK
www.rics.org
No responsibility for loss or damage caused to any person acting or refraining from action as a result of the material included in this
publication can be accepted by the authors or RICS.
Produced by the Project Management Professional Group of the Royal Institution of Chartered Surveyors.
ISBN 978 1 78321 018 3
Royal Institution of Chartered Surveyors (RICS) April 2013. Copyright in all or part of this publication rests with RICS. No part of this
work may be reproduced or used in any form or by any means including graphic, electronic, or mechanical, including photocopying,
recording, taping or Web distribution, without the written permission of the Royal Institution of Chartered Surveyors or in line with the rules
of an existing license.
This guidance note was produced by the RICS Project Management Professional Group. RICS would
like to express its thanks to the following who contributed to its development.
Lead author:
+ Thurstan Ollerearnshaw
Project Management Board:
+ Chair: Anne McCann
+ Andrew McSmythurs
+ Andrew Underwood
+ Chris Soffe
+ Darren Talbot
+ David Reynolds
+ Don Hyslop
+ Lex Blakeley-Glover
+ Martin Woods
+ Matt Wilderspin
+ Neil Read
+ Richard Schofield
+ Richard Vaughan
+ Sandro Schembri
+ Stuart Togwell
+ Timothy Fry
+ Alan Muse (RICS, Director of Built Environment Professional Groups)
This is a guidance note. Where recommendations are made for specific professional tasks, these are
intended to represent ‘best practice’, i.e. recommendations which in the opinion of RICS meet a high
standard of professional competence.
Although members are not required to follow the recommendations contained in the note, they
should take into account the following points.
When an allegation of professional negligence is made against a surveyor, a court or tribunal may
take account of the contents of any relevant guidance notes published by RICS in deciding whether
or not the member had acted with reasonable competence.
In the opinion of RICS, a member conforming to the practices recommended in this note should
have at least a partial defence to an allegation of negligence if they have followed those practices.
However, members have the responsibility of deciding when it is inappropriate to follow the
guidance.
It is for each member to decide on the appropriate procedure to follow in any professional task.
However, where members do not comply with the practice recommended in this note, they should
do so only for a good reason. In the event of a legal dispute, a court or tribunal may require them to
explain why they decided not to adopt the recommended practice. Also, if members have not
followed this guidance, and their actions are questioned in an RICS disciplinary case, they will be
asked to explain the actions they did take and this may be taken into account by the Panel.
In addition, guidance notes are relevant to professional competence in that each member should be
up to date and should have knowledge of guidance notes within a reasonable time of their coming
into effect.
This guidance note is believed to reflect case law and legislation applicable at its date of publication.
It is the member’s responsibility to establish if any changes in case law or legislation after the
publication date have an impact on the guidance or information in this document.
In this guidance note, the following terms and expressions are used, with the following meanings:
project manager The person, practice or employee appointed by an employer to lead and manage the
(PM) project and be accountable to the project sponsor or project board for its successful
completion.
building contract The contract between the employer and contractor, whether or not in writing or in a
standard form. This guidance note refers to standard forms published by JCT, FIDIC and
NEC (see Appendix A for details).
chartered project Individuals who have successfully completed the RICS’ project management assessment
management of professional competence are permitted to use the term chartered project management
surveyor surveyor.
contract The person or practice appointed by an employer to administer the contract between the
administrator (CA) employer and the contractor (this role may be undertaken by the project manager). See
the RICS guidance note Contract administration for more detail.
contractor The building contractor engaged by the employer to undertake construction works and
operations on behalf of the employer.
designer The person(s) or practice(s) employed to design the works being undertaken by the
contractor. This may be for building works, the structure, mechanical and electrical
services, etc. and can include the contractor or sub-contractors where appropriate
contract provisions are used.
development The person or practice appointed to manage the development process. See the RICS
manager guidance note Development management for more detail.
employer (client) The person or organisation engaging the project manager (and others) and contracting
with the contractor. The term ‘client’ is often substituted when describing contracts with
professional advisors or consultants.
employers agent (EA) For the purposes of this guidance note the role is as defined in the JCT Design and Build
Contract and is different to the CA as the obligation is to act exclusively for the employer.
pre-commencement The period of a project between creation of the building contract, when the contract
administrator will have been appointed, but before the contract works have commenced
on site.
pre-contract The period of the project before the building contract has been entered into by the
employer.
project monitor The person or practice employed to protect a client’s interests by identifying and advising
on the risks associated with acquiring an interest in a development that is not under the
client’s direct control. See the RICS guidance note Project monitoring for more detail.
project sponsor The person who authorises the project and makes executive decisions that are outside
the project manager’s authority.
1.1 Aims
The aim of this publication is to provide While the majority of surveyors only deal with
practical advice and guidance to individuals small to medium sized contracts, the
and organisations involved in the appointment of a project manager is more likely
commissioning or procurement of project on medium to larger sized projects, so this
management services as well as RICS guidance note will concentrate on the role of
members in England and Wales undertaking project manager in that context. The principles
the role of project manager in relation to set out in this guidance note apply where both
building works contracts. The principles standard and non standard forms of contract
outlined in the guidance may be applied in a are used, and are particularly relevant for larger
wider geographical context providing that projects. The National Audit Office identified in
appropriate consideration is given to local their 2001 report ‘Modernising Construction’
differences in legislative and regulatory that poor project management was a
requirements. contributor to the delivery of projects late or
over budget. The corollary being that good
The role of the project manager covers a wide
project management contributes to more
range of possible services and projects from
successful projects, especially where the roles
the smallest residential scheme through to
and responsibilities of the project manager are
larger infrastructure projects. The
clearly defined.
responsibilities of the project manager will be
defined initially by the professional appointment On this basis it should be noted that this
under which they are employed and then by guidance note will distinguish between the
the form of building contract used for the roles of project manager, employers’ agent and
works. contract administrator. It does not deal
specifically with the responsibilities of
This is indicated in Figure 1 (overleaf) in a
employers’ agents under design and build
project that shows the project manager sitting
arrangements, where the responsibility is to act
between the employer and the design team
exclusively in the interests of the employer,
consultants and the contractor with executive
albeit with honesty and integrity.
authority to instruct them. This is not to be
confused with the contractual links between
the parties which are shown in the lower part
of the diagram.
1.2 Project management and The project manager role often includes
management of the design and administration
the project manager of the various design team appointments in
The term ‘project manager’ is in wide use in addition to administration of the construction
building and infrastructure projects and occurs contract held by the employer, in which case,
at many levels of the supply chain. This reference should be made to the RICS
guidance deals with the project manager guidance notes Managing the design delivery
appointed by the employer to occupy a lead and Contract administration.
role in the development process with the
responsibility for driving successful completion In order to understand the role of the project
of the project and occupying the space manager it is necessary to consider what is
between the employer and the building meant by project management. As projects are
contract, design team and other consultants used by business as the most efficient method
employed on the project. for introducing change and are the method by
This section provides a summary of the main + having in-depth knowledge of design,
points that the client and the project manager construction and the relationship between
should consider during the appointment trades and construction operations, so that
process. the changes and the impact of the changes
can be traced and understood
+ demonstrating the ability to establish and
3.1 Qualities to look for when maintain appropriate project procedures
selecting a project manager and record keeping commensurate with the
scale and nature of the building contract
Project management is mainly concerned with and the works
people, so when selecting a firm or practice
+ having an awareness of, and where
RICS recommends that the client carries out
necessary being conversant with, the
sufficient investigation to establish that the
different types of critical path and project
proposed project manager has the right
programming techniques; and
qualities for the project in question.
+ having a good understanding of risk and
The qualities required of a project management being able to identify and analyse project
surveyor can be summarised as: risks to understand where prudent risk
+ possessing the knowledge, ability and skill taking is acceptable whilst avoiding acting
to understand the scope of the role to be recklessly or taking an unnecessarily risky
undertaken and knowing how to apply approach.
them, including project management
RICS recommends that clients select project
terminology, techniques and processes
managers possessing an appropriate
+ having the presence and authority to be a educational or professional qualification in
natural leader of the team, to be project management. The competency of
inspirational and able to communicate to project managers entitled to use the
the other project participants the vision and designation chartered project management
goals to be achieved surveyor (CPMS) will have been assessed and
+ acting in a manner that is consistent with they will have been judged to have achieved
the terms of their appointment, e.g. where the level required to operate in that capacity.
required, acting in an independent, impartial The advantages of using a CPMS are outlined
and fair way when making decisions, but in the following section.
acting on behalf of the client at other times
+ being a good communicator at various
levels within the project organisation; and
3.2 Advantages of appointing
+ remaining calm under pressure, able to
a chartered project
resolve difficult situations in a timely management surveyor
manner and having good team building and
problem solving skills. Project management surveyors are responsible
for coordinating the entire development
Examples of the knowledge and skills required process to maximise efficiency, economy,
of a project manager can be summarised as communication and successful completion of
follows: each specific project. Their work involves
Note: NEC is a shell contract that utilises options to establish the type of contract. Options include:
Option A – priced contract with Activity Schedule
Option B – priced contract with Bill of Quantities
Option C – Target contract with Activity Schedule
Option D – Target contract with Bill of Quantities
Option E – Cost Reimbursable contract
Option F – Management Contract
The more common standard forms of appointment are listed in the table below, with an indication of
which have published scopes of service for the project manager and those with scopes of service for
other disciplines.
In this example four prices are compared, with Company 1 clearly the lowest and Company 4 the
highest; see explanatory note for calculation of price scores In the Quality evaluation.
Company 3 scores highest as they have the better people, methodology and management policies.
Combining price and quality indicates that Company 3 should be awarded the contract (the
additional cost is warranted by virtue of the better quality).
Company 4 has the best quality score overall but the additional cost outweighs that quality
advantage.
Comparison of the RIBA Plan of Work, CIOB Code of Practice for Project Management for
Construction and Development, CIC Scope of Services (major projects), RICS Development
management process, OGC (public sector) and BS 6079.
RIBA Plan of CIOB Code of Practice CIC Scope of RICS OGC BS 6079
Work 2007 (4th ed) Services (major Development
projects) management
process
E Technical 4 Production
Design Information
G Tender
Documentation
J Mobilisation
RICS HQ
Parliament Square
London SW1P 3AD
Advancing standards in land, property and construction.
RICS is the world’s leading qualification when it comes to
Appointing a project manager
United Kingdom professional standards in land, property and construction.
Worldwide media
In a world where more and more people, governments, banks and 1st edition, guidance note
enquiries:
commercial organisations demand greater certainty of professional
e pressoffice@rics.org
standards and ethics, attaining RICS status is the recognised
Contact Centre: mark of property professionalism.
e contactrics@rics.org
t +44 (0)870 333 1600 Over 100 000 property professionals working in the major established
f +44 (0)20 7334 3811 and emerging economies of the world have already recognised the
importance of securing RICS status by becoming members.
RICS is an independent professional body originally established
in the UK by Royal Charter. Since 1868, RICS has been committed
to setting and upholding the highest standards of excellence and
integrity – providing impartial, authoritative advice on key issues
affecting businesses and society.
RICS is a regulator of both its individual members and firms enabling
it to maintain the highest standards and providing the basis for
unparalleled client confidence in the sector.
RICS has a worldwide network. For further information simply contact
the relevant RICS office or our Contact Centre.
rics.org/guidance