1

PREFACE

The book is part of the English language, about basic English for tourist,
with the purpose to study and study the basic reading, listening, writing, speaking.
There are fort chapter which are all about situations in daily life. Most
conversations are short and simple with clear explanations. Knowing the material
about giving personal information, place information tourism sector and hotels
associated with tourism. I hope who goes through it will find it useful and worth
learning. If there is any error provider. We are so sorry at here.

2
 CONTENTS

Preface………………………………………………………………………. 2

Contents…………………………………………………………………….. 3

Unit I: Giving personal information

Reading : Analyze text about giving information…………………………… 4

Listening :Knowing the material about giving personal information……….. 7
Writing :Applying how to giving personal information which associated
with tourism…………………………………………………………………. 8
Speaking : Applying conversation about associated with tourism…………... 9

Unit II: Place information

Reading : Analyze text about place information…………………………….. 11

Listening : Knowing the material about place information………………….. 14
Writing : Applying text about favorite place which associated with tourism 16
Speaking : Applying conversation about favorite place……………………... 17

Unit III: Tourism sector

Reading : Understanding about tourism sector………………………………. 18

Listening : Knowing material about tourism sector………………………….. 20
Writing : Applying a text about tourism sector………………………………. 22
Speaking : Applying conversation associated with tourism sector…………... 23

Unit IV At the Hotel

Reading : Understanting text about hotels associated with tourism………….. 25

Listening : Knowing material about hotels associated with tourism…………. 29
Writing : Apllying the text about hotels associated with tourism……………. 32
Speaking : Applying the text about hotels service…………………………… 32

Reference……………………………………………………………………. 34

3
 UNIT I

ASKING AND GIVING INFORMATION

ACCOCIATED WITH TOURISM

READING PRACTICE

Read aloud and practice with your partner!

Here is example of conversation about asking and giving information

associated with tourism below!

Travel agent : Any ideas about where you want to go on holiday this summer,

Mrs.Salsa ?

Customer : Well, I really want to have a proper family holidays this year.

Travel agent : OK, there are some good all inclusive package holidays by the
sea.

Customer : Mmmm ! Personally, I’d like going somewhere different this

year.

Travel agent : How about taking city break ?

Customer : I agree it, but I think the kids might be bored.

Travel agent : Why don’t you combine a city break with something for the
kids like Euro Disney ?

Customer : That’s a good idea, I quite fancy, but isn’t Euro Disney really
expensive ?

4
Travel agent : Well, let’s see if there are any special offers on at the moment.

Below are expressions that can be used to offer or asking and response
informations !

Please read!

1. How can I help you ?

2. May I help you ?
3. Let me hekp you, sir.
4. Would you like me to .... ?
5. Hello
6. Certainly
7. Just a moment.
8. Thanks
9. Oh, I’m sorry

Join a partner and practice these expressions.

• Can I help you ?
• May I help you ?
• Here you are.
• Sure, no problem !
• You are right.
• Have a nice stay.
• Thank you very much !

Please complete the folllowing conversation with the missing words by using

the example above !

1. Clerk : , my name is Robert.

2. Customer : . I just need to get a taxy to the airport.
3. Clerk : , I will be with you in a moment.
4. Customer : Thanks.

5
Match the picture with words below !

a. Pilot f. Surfers
b. Front Office g. Waiters
c. Police h. Tourist
d. Chef i. Taxi driver
e. Tour Guide j. Flight attendant

1. He is 2. She is

3. He is

3.He is 4. They are

5. She is 6. They are

6
 7. She is 8. They are

9. He is 10. He is

LISTENING COMPREHENSION

Listen to the audio and practice saying these conversation with your

partner ! https://langschool.eu/courses/intermediate-en/unit05.en.html

Thomas needs a holiday. He goes to the travel agency.

Travel agent : Good morning. How can I help you ?

Thomas : I’d like to go away for a holiday somewhere in the sun.

Travel agent : Have you any particular destination in mind?

Thomas : Spain, I think.

Travel agent : Mainland Spain or one of the islands?

Thomas : The Canarises would be nice. Yes, I’d like a hotel beside a beach.

Travel agent : Ok. Here are a few brochures about the Canaries, with infomation
about hotel accommodation and self-catering aparments too.
When would you like to travel?

7
Thomas : I’d like to go for a week in June. Is that high or low season?

Travel agent : I’m afraid it’s the start of the high season.

Thomas : Ok. Thanks very much. I’ll have a look at the brochures and think
about it.

GAP FILLING.

Please listen and complete the following text based on the audio !
https://listenaminute.com/t/travelling.html

Travelling gives you you cannot find in

your own country. You meet local people and get to
. It’s so exciting. I and doing some research on
the country or countries I want to visit. Sometimes I like to plan
, my flights, hotels and tours, etc. For me, the most exciting thing is
arriving in a country with and no fixed plans. I get to
meet and talk to different and interesting people . I also like to
visit places that are . Being somewhere with
thousands of other tourists ? it’s not my cup of tea.

WRITING PRACTICE

Vocabulary can be used to help you in creating your text :

• Average • Resort
• Accomodation • Foreign
• Adventure • Self-catering
• Coast • Nature reserve
• Cruise • Souvenirs
• Beach • Tourist office
• Booking • Trip
• Brochures • Vacation
• Camping • Island
• Crowded • Travel agency
• Ecotourism • Destination
• Delay • Entrance fee
• Departure • Excursion
• Package tour • Flight
• Gifts • Wxhibition

8
 • Heritage • Sunshine
• Guided tour • Holiday
• Decade • National park
• High season • nightlife
• Leaflet

Join a partner, make your own text based on previous exaplanation.

Details instruction :

- Use the following situations

- Make at least 5 sentences for each situation

Situation 1 : You are travel agent. Greet the customer and help him or her. Be
polite.

Situation 2 : You are a traveler/customer of travel agency and you want to go on

this summer holiday. Ask for recommended particular destination.

SPEAKING PRACTICE

Read the dialogue below. Join a partner and practice it aloud!

Man : Excuse me. Can you tell me the way to the tourist office ?

You : Yes, sure. Turn left at the end of this street.

Man : At the traffict lights ?

You : Yes, then go far as the roundabout and turn right in to Dee Road.

Man : OK ... right at the roundabout.

You : Go down Dee Road. The tourist office on the left right.

Man : Thank you.

You : Never mind.

9
Pick one of the situations below. Join a partner and practice it in front of the
class :

Situations A : You are in a vacation in a beach because in read the brochures and
the was a special offer. But when you got there you didn’t want to spend all day
everyday on the beach, so you went to the tourist office to get some information.

Situations B : You needs a holiday and you goes to the travel agency.

10
 UNIT II

PLACE INFORMATION

READING COMPREHENSION

Vocabulary : Working with a new vocabulary

Read the paragraph below and pay attention with unfamiliar words !

My Favorite Place to Go

Do you have a favorite place to go ̶ a place with family, good weather,

and fun things to do like crabbing ? I’m glad I do. New Jersey is my favorite place
for many reasons.

The first reason is my family. Over half of my family lives in New Jersey.
When I visit, my cousins and I laugh and play all day and night. My uncles and
aunts take me to the boardwalk where we ride rollel coasters. We devour juicy
caramel-covered apples and foot-long hot dogs. My family is fun to be with.

The second reason for New Jersey being my favorite place is the weather.
Instead of being hot and sweaty, it’s always cool and moist. When I think about
my visits I can just feel the crisp fall breeze in my hair. I can just see the white,
fluffy winter snow. I can just hear the soft spring trickles of rain splashing on the
sidewalks. I can just feel the warm summer sun on my face. The weather is great.

11
 The third reason for New Jersey being my favorite place is crabbing. If it’s
crab season, we crab. We keep the blue crabs and the snnow crabs, and we let the
other go. sometimes we catch crabs on hooks, and sometimes we lower crab cages
into thw bay. Then we pull them out later. One time my brother caught a crab so
big that it got to stuck in the crab cage! The crab finally go out, but it hurt one of
its legs and broke the cage trying. Poor crab!

For all these reasons, New Jersey is my favorite place to go. if you don’t
have a favorite place, I think you should search for one. It’s good to visit a
favorite place ̶ a place where you can make special memories. By the way, if you
crab atyour special place, be sure to get a big crab cage.

Please read the dialogue and complete with the missing words. Try to
practice these conversation with your partner!

A : Betty, is there good a karaoke bar in your _______________?

B : Yes, there’s an excellent one on the other side of the____________. It’s my

favorite one!

A : Are there other ___________ such as a nice _____________ too?

B : Sorry, I don’t know.

A : Well, there is a good _____________ to eat and watch the popular match
between the best teams of the ____________ (Heredia and Alajuela).

a. Country b. Restaurant c. Town

d. Places e. Neighborhood f. Dance clubs

12
Match the vocabulary with the pictures below.

a. Gas station e. Post office

b. Hospital f. High school
c. Airport g. Restautant
d. Bus station h. Church

1. 2.

3. 4.

13
 5. 6.

7. 8.

LISTENING PRACTICE

Listen and practice these dialogue !

A : Can you tell me about a nice reataurant to go to ?

B : Of course! How much would you like to spend on your meal ?

A : My date is quite sophisticated. She would expect nothing less than the best.

B : Well, how about our own restourant ? it’s conveniently located and has three-
star rating.

A : That’s a good idea, except I want to go out, not stay in. Something else,
maybe ?

B : Well, how about Gramercy Tavern? It’s a very popular tourist spot, with great
food and music.

A : That sounds good! Could you call them to see if I can get a reservation ?

B : Of course, sir. You’ve made a good choice.

14
Vocabulary: useful expressions

There is Are there?

There are Sorry, I don’t know.
There isn´t I am not sure but I
There aren´t think….
Is there? Of course there is one

Listen to the conversation and answer the question. https://www.esl-

lab.com/travel/travelrd1.htm

1. Where are they planning to go in the morning ?

a. To a park
b. To an art museum
c. To a shopping center
2. What kind of restaurant do they want to visit for lunch ?
a. Italian
b. Indonesian
c. Indian
3. Why does the man want to visit the zoo in the afternoon ?
a. The zoo will be closed the rest of the week.
b. The zoo is free to visitors that day only.
c. There are unusual animals on display.
4. Why does the woman want to go shopping instead ?
a. She want to buy mementos of tjeir visit.
b. She saw some great prices at a shopping center.
c. She wants to buy a gift for her friend.
5. How do they plan to get to the seashore at the end of the conversation ?
a. By taxi
b. By bus
c. By subway

15
WRITING PRACTICE

Vocabulary can be used to help you in creating your text :

PREPOSITIONS :

OnOn Behind
Next to Between
Next
Nearto On the corner of
Close to
Near Forward
Across from Back
Close to
Opposite Go ahead
In Front
Across fromof Down the street
In Back of Straight ahead
Other Useful Expressions:
• There is a restaurant on the corner.
• There isn´t any library.
• There are two drugstores.
• It’s between the supermarket and the shoe store.
• It’s across from the gas station.
• Of course, there is one.

Join a partner and make your own text !

Details instruction :
- Make a conversation about your town
- Make at least 5 sentences
- Use the following questions to guide the conversation.

1. What is it like? (big, small, beautiful, crowded)

2. Is it a hot place or is it cool?
3. Are there beaches, or mountains? (how many)
4. Is it safe or dangerous?
5. Is it noisy or quiet? Do people respect privacy?

16
SPEAKING PRACTICE

Read the dialogue below and pay attention to the difficulty words, then join a
partner and practice it aloud!

Jenny : Devi, do you have a favorite place that you would like to go to for your
birthday dinner ?
Devi : I am kind of at a loss right now to think of some place special.
Jenny : I’ve got a great guidebook here of local restaurants.
Devi : That would be a good place to look.
Jenny : What is your favorite type of restaurant food?
Devi : I like a lot of things, but Thai or Japanese would be good.
Jenny : Shogun looks pretty good!
Devi : Oh, I remember that restaurantt. I went there years ago. I really enjoyed
it!
Jenny : Would that be a good choice for your birthday dinner then ?
Devi : I would enjoy going there. Let’s call ahead to make sure that we can get a
table for that night.

Join a partner and practice the situation below in front of the class :
1. You want to visit a new city for the first time as a tourist, whether it be
Paris, London, Sydney, Rome, or New York City. You ask your friends
favorite place at that town and their suggestions.

17
 UNIT III

TOURISM SECTORS

READING COMPREHENSION

Read the text below, pay attention the the unfamiliar words, and mention the
types of tourism industries in the UK !

Tourism in The UK

London has the largest number of jobs related to Great Britain’s tourist
industry, but tourism is not as important to London as it is to some other parts of
the UK. According to a recent report published by the Office for National
Statistics (ONS).

According to the survey, over 15 percent of all tourism - related to jobs in

UK were based in London, yet tourism related industries only accounted for
around 10 per cent overall employment. In contrast, Wales accounted for less than
5 per cent of employment in the UK tourism industry, yet within Wales these jobs
account for almost 10 per cent of total employment.

Overall, there were just under three million people with jobs in tourism
and tourism related industries in the UK around 9 per cent of all employment.
London and the South East accounted for 30 per cent of these jobs in total-

18
highlighting the importance of the capital and surrounding region to the UK’s
tourism industry.

Viewed in a bit more detail, a greater variance can be seen in tourism-

related employment patterns, with tourism hotspot revealed within regions. In
Torbay, Devon, for example, more than 15 per cent of all employment was in
tourism and related industries, while in parts of the West Midlands the figure was
as low as 5 per cent.

Tourism related industries include accomodation, the food and beverage

sector, passenger transport, vechile hire, travel agencies, cultural, recreation and
sports activities, and also conference activities.

Match the following statements with the pictures below. Write a letter from
A, B or C in each of the blanks.

1. __________ This type of tourism is characterized for people enjoying natural

resources.
2. __________ Tourists are interested in learning about architecture, customs and
traditions from a city.
3. __________ Tourists enjoy enhancing their beauty.

A. B. C.

19
Working with unknown words.
Read the list of types of tourism below, the complete the sentences from 1. to
6. with the most appropriate type.

1. ___________ Through this type of tourism people participate in important

meetings, exhibitions and special events.
2. .___________ Through this type of tourism people like to attend
workshops, and courses abroad.
3. ___________ Through this type of tourism people receive holiday’s
packages for achieving sale records.
4. ___________ Through this type of tourism people visit countries where
health surgeries are cheaper than in their home country.
5. ___________ Through this type of tourism people enjoy participating in
activities such as white river rafting and skydiving.
6. ___________ Through this type of tourism people enjoy experiencing new
lifestyles, visiting festivals and traditions.

a. Medical Tourism b. Business Tourism c. Incentive Tourism

d. Cultural Tourism e. Adventure Tourism f. Educational Tourism

LIATENING PRACTICE
Listen to the audio and answer the question !
https://langschool.eu?courses?advanced-en?unit06.en.html

Travel and tourism provide services of all types for both inbound and
outbound travellers, and heve become one of the world’s fastest growing
industries. International travel and tourism are the world’s largest export earner
and and important factor in the balance of payments of most nations. The market
is increassingly diverse, covering not only traditional sunshine tourism and

20
business trips but also many new types of travel that have developed in recent
years. Tourism has become one of the world’s most important sources of
employment. It covers a wide range of jobs, including all branches of the travel
industry, hospitality in hotels and restaurants, entertaiment and recreation, as well
as the tourist attractions in a particular region. Areas of work include Tour
Operators, Travel Agencies, Tourist Boards and Tourist Information Centres,
Transport Companies, Tour Guides, Tourist Attractions.

Choose the one best answer based on what is stated in the passage or on what
can be inferred from the passage !
1. a. For many countries tourism is an important source of income.
b. Tourism is not an important factor in the economy of most countries.
c. The travel and tourism industry is no longer growing.
2. a. Travel and tourism means sunshine tourism and business trips.
b. Travel and tourism means more than sunshine tourism and business
trips.
c. No new types of tourism have developed in recent years.
3. a. The travel and tourism industry provides services only for incoming
travellers.
b. The travel and tourism industry provides services only for travellers
who want to go abroad.
c. Travel ad tourism provide services for both of the above types of
people.
4. a. There are no many jobs in travel and tourism.
b. There are a lot of jobs that in travel and tourism but they are always of
the same kind.
c. There are a lot of jobs in travel and tourism and of many types.

Now listen to the recording and clomplete the sentence below !

1. I’m going away tomorrow on a business .
2. How are you going to ? By care or by plane ?
3. The over the mountains took a week.

21
 4. Isabelle went on a long ocean to Brazil.
5. Well, goodbye Hans. See you next week. Have a good .

Use the worda below to help you in completing tour exercise !

a. Travel c. Trip e. Trip

b. Journey d. voyage

WRITING PRACTICE

Vocabulary can be used to help you in creating your text :

PREPOSITIONS :
Transport (by bus,
train
Plane, car, etc)
Across from
From to
Arrive at/in
Near

Questions to guide the conversation.

1. What is it like? (big, small, beautiful, crowded)

2. Is it a hot place or is it cool?
3. Is it safe or dangerous?
4. Is it noisy or quiet? Do people respect privacy?
5. How to get there ?
6. How much does the tour cost

22
Exercise :
Select one of the best places to visit in your country and write your own text
!

Details instruction :

1. Write at least 3 paragraph and in each paragraph you must write at

least 5 sentences.
2. Make sure you include information about the topics listed below: -
Location
- Transportation
- Services
- Weather
- Traditions
- Activities to do there

SPEAKING PRACTICE

Read the dialogue below and pay attention to the difficulty words, then join a
partner and practice it aloud!

Guide : Hey I am your guide whose gonna help you to explore Delhi today.

Tourist : Yeah sure.

Guide : This is the heart of Delhi which is also known as CP.

Tourist : Could you please tell me the full form of CP ?

Guide : Connaught Place.

Tourist : What’s so special about this place ?

Guide : It’s the best place to hang out. A place where you can get almost
everything. It’s only a commercial hub but a transportation hub as well.

Tourist : Is this place good for shopping also ?

Guide : Yes! Here you can get all the trendy and branded items of every range.

Tourist : Is there any shop famous for clothes ?

Guide : Yes. Shop no. 36 near west block is very famous for clothes.

23
Tourist : What kind of clothes will I get there ?

Guide : Ethnic as well as western clothes. Both the options are available there.

Tourist : Is there any place where I can clict a lot of awesome pictures ?

Guide : Yup! The Inner circle of CP is the best for photo-shoot.

Tourist : What kind of environment is there ?

Guide : It offers absolutely lively environment. There is also a central park where
you can sit four hours and relax. And you can also take pictures of our nation flag
whic is right in the middle of the park.

Tourist : That’s marvelous. Could you please guide me there ?

Guide : Yeah sure !

Exercise :
Work in pair: Choose one of the situations below, prepare a dialogue
following the information and act it out in front of the class.

1. Diana is a 25 years old American tourist, looking for information about

adventure activities.
2. Mark is a 35 years old Canadian tourist, looking for information about
places to get a dental care procedure.
3. Maria is a 60 years old woman, looking for information about a typical
festival in your community.

24
 UNIT IV
AT THE HOTEL

READING PRACTICE
Read aloud the conversation between a guest and hotel’s receptionist below
with your parner and realize to unfamiliar words !

(Bing – receptionist bell)

Receptionist : Good afternoon. Welcome to Seaview Hotel. How can I help you

Richard : Ah yes. I have a reservation for tonight and tomorrow night.

Receptionist : Wonderful. Under what name ?

Richard : Spencer. S P E N C E R

Receptionist : Ah yes. I see it here. Richard Spencer. So that’s a room for four,
two adult and two children ?

Richard : That’s right. The smallest child is only 18 months. Do you have a
cot for her ?

Receptionist : Yes, we’ve already set up the room. There is one double bed, one
single and one cot.

Richard : Perfect.

Receptionist : Your room number is 454 on the fourth floor with a seaview. The
lift is just around the corner.

25
Richard : Sorry, one other thing. Does the room have a bath rather than a
shower ?

Receptionist : Hold on a second. I’ll just check... yes, it does.

Richard : Briliant. And one final thing, breakfast...

Receptionist : Ah yes, I can see that breakfast is included in your booking.

Breakfast is served in the dining room on the first floor between
07.00 and 10.00.

Richard : Thank you. Have a nice day.

Receptionist : We hope you enjoy your stay.

Vocabularies related to Hotel

A pier A five star hotel

A receptionist A guest
A cot a lift
Full board Self-catering
Luggage A supplement
Check-in Reserve

26
Learn with vocabulary.
Match each word in the box with its picture below.

1. 2.

3. 4.

5. 6.

27
 7. 8.

9.

10.

Sign mini-bar safe balcony

elevator/lift baggage trolley credit card room key
corridor alarm clock porter

28
LISTENING PRACTICE

Listen and paractice these conversation about calling to get Hotel’s

reservation and to cancel a reservation. Pay attention to unfamiliar words!

Dialogue 1 : calling to get reservation

https://www.eslfast.com/robot/topics/hotels1

A : Hi there, I want to reserve a hotel room.

B : No problem at all. Could I have your full name, please ?

A : Sure, John Sandals.

B : Hi, Mr. Sandals. I’m Michelle, at your service. When do you need the room ?

A : My plans are to be there April 14th to the 17th.

B : We have new room rates, sir. Will that be acceptable to you ?

A : It depends on the price, of course. What is it ?

B : It’s $308 a night.

A : I have no problem with that.

B : Great! Would you prefer smoking or non smoking ?

A : Definitely nonsmoking. I can’t handle that smell.

B : Noonsmoking. Now, is a queen-size bed okay ?

A : No problem.

B : Great, Mr. Sandals. Your reservation is confirmed. Now all I need is your
phone number.

A : Of course! It’s area code 626-555-1739.

B : Thank you so much, Mr. Sandals. We look forward to seeing you !

29
Dialogue 2 : Calling to Cancel a Reservation

https://www.eslfast.com/robot/topics/hotel/hotel21

A : I made a reservation earlier this week, but I have to cancel it.

B : No problem, sir. Just tell me your namr, phone number, and date of
reservation.

A : Great! I’m Rudy Randolph, 818-5555-1234, and my reservation was for April
9 to 15.

B : Sir, let me hit the delete button, and your reservation will be cancelled.

A : That was nice and fast. Thanks.

B : Not at all.

Exercise

Listen to the conversation and use the vocabulary below to complete the
dialogue ! https://www.teachingenglish.org.uk?article?hotel?booking

Reservations enquiring specific Various

Family room check offer booked

Bedrooms balcony

F1 : (phone ringing) Majestic Hotel, can I help you?

M1 : Yes, I’d like to find out about your room rates in July, please.
F1 : One moment, please. I’ll put you through to .
F2 : (click) Reservation, can I help you ?
M1 : Yes, I’m about room rates in July, please.
F2 : Yes, of course, sir. Do you have dates in mind ?

30
M1 : Yes, we’re thinking of coming up the weekend of the 6th of July and
staying for about a week, going back on Saturday the 13th or Sunday the
14th.
F2 : I see, sir. And for how many people would be that be ?
M1 : Well, there’s myself, my wife and our two children. They’re 9 and 5.
F2 : Well, there are options. (Typing) we could do a double for
you and your wife, and a room with two singles for your children. Not
suggestion though.
M1 : Is it not possible to have a for all of us ?
F2 : Yes, that is possibility. Just let me those dates for you. It is a
very busy time of year, as I’m sure you realise!
M1 : Yes, I appreciate that.
F2 : Mmmm (typing), ah. Well, I can you a family room for the
nights of Saturday the 6th through to the night of Thursday the 11th, but
I’m afraid there are no family rooms for the second weekend. They’re all
already, I’m afraid.
M1 : Oh dear. Er, so that would mean either leaving on Friday or moving to
two rooms for the last one or two nights, would it ?
F2 : Yes, Im afraid so... but I see we do have a suite available for all the
nights you’re interested. That would give you two separate
, a large and a terrific sea view.
M1 : Oh! That sounds wonderful. But what about the price ? Can you do any
special deals on that ?

31
WRITING PRACTICE
Below is vocabularies that can be use to help you in writing your text.

VOCABULARY

advance bunk beds

vacancies key
dormitory double room
single room twin room
family room reception

Exercise :

Join a partner: write a conversation based on the situation below. Be creative!

1. Jenny is a guest and wants to reserve a suite room with a large balcony and
seaview.
2. John is a guest at the Parador hotel. He needs to check-out from the hotel.
3. Mark and Lisa are couple who want to make reservation. They want a
room which suitable for their honeymoon. You may offer some
honeymoon packet that available in that hotel.

SPEAKING PRACTICE

Read the dialogue below, pay attention to the difficulty words, then join a
partner and practice it aloud!

Check-out/Getting to the airport

Hotel : Did you enjoy your stay with us ?

Guest : Yes, very much so. However, I now need to get to the airport. I have a
flight that leaves in about two hours, so what is the quickest way to get there ?

32
Hotel : We do have a free airport shuttle service.

Guest : That sounds great, but will it get me to the airport on time ?

Hotel : Yes, it should. The next shuttle leaves in 15 minutes, and it takes
approxiimately 25 minutes to get to teh airport.

Guest : Fantastic. I’ll just wait in the lounge area. Will you please let me know
when it will be leaving ?

Hotel : Of course, sir. Oh, before you go would ypu be able to settle teh mini-bar
bill ?

Guest : Oh yes certainly. How much will that be ?

Hotel : Let’s see. The bill comes to $37.50. How would you like to pay for that ?

Guest : I’ll pay with my Visa thanks, but I’ll need a receipt so I can charge it to
my company.

Hotel : Absolutely. Here we are sir. If you like you can leave your bags with the
porter and he can load them onto the shuttle for you when it arrives.

Guest : Sure, I had a really good stay here and I’ll tell other people to come here.

Hotel : That’s good to hear. Thank you again for staying at The Grand
Woodward Hotel.

Exercise :
Work with a partner: Choose one of the situations below and perform a
conversation based on the topic. Be creative!

1. Bella is a 31 years old Italian tourist, looking for information to

reservating romm in the hotel where you work.
2. You are a guest in Dunhil Hotel and your partner is the employ there. You
are looking for information about restaurant advice.

33
 REFERENCE

https://langschool.eu/courses/intermediate-en/unit05.en.html

https://listenaminute.com/t/travelling.html

https://langschool.eu/courses/intermediate-en/unit05.en.html

https://www.google.com/search?q=tourism+sector&safe=strict&source=lnms&tbm=isc
h&sa=X&ved=0ahUKEwj0-aL6kfHfAhUYbo8KHVwZDDIQ_AUIDigB&biw=1366&bih=657

https://elt.oup.com/student/champions/level02/dialogues/dialogue03?cc=id&selLa
nguage=id

https://www.esolcourses.com/ielts/uk-tourism/uk-tourism-reading-text.html#null

https://premierskillsenglish.britishcouncil.org/skills/listen/podcast/speaking-skills-hotel

https://peptalkindia.com/english-conversation-between-tourist-and-guide/

https://www.vocabulary.cl/Lists/Hotel-Dialogues.htm

34
 SYLLABUS

Basic Indicator Student Topic/Material Model/ Time Assesment

Competence Activities Method

UNIT I

Listening : • Student are • Student listen • Giving personal Contextual 4x45 • Ability to
Knowing the able to text about information Teaching and focus
material about describe asking and (introducing Learning model • General
giving personal specific giving people) understandi
information information information Discussion method ng
Related to the associated • Listening
topic with tourism for detail
• Accuracy
• Student are • Student guess of answer
able to on expression
describe the what they
vocabularies listen
used in giving
personal • Students
information complete
sentence
following the
instruction
from speaker

35
Reading : • Students are • Student read 6x45 • Letter
Analyze text able to example knowledge
about giving analyze text about giving • Fluency
information about giving personal • Phonemic
personal information awareness
information in the book • Decoding
• Reading
• Students are • Student comprehens
able to find realize which ion
which words word are
that used in related to the
asking and text/sentence
giving in the book
personal
information • Students read
sentence
about giving
personal
information

Writing : • Students are • Students 4x45 • Lexical

Applying how to able to write a text resource
giving personal identify about about asking • Grammatic
information giving giving and al range
which associated personal information • Decoding
with tourism information • Coherence
& Cohesion
• Students are
able to

36
 produce their
own sentence
about asking
and giving
information
which
associated
with tourism

Speaking : • Students are • Students 4x45 • Fluency

Applying able to practice with • Lexical
conversation demonstrate their mate Resource
about associated the tourism • Grammatical
with tourism conversation • Pronunciatio
about giving n
personal
information

• Students are
able to
response
asking and
giving
information
related to the
topic

UNIT II

Listening : • Students are • Students Place information Direct Learning 4x45 • Ability to
Knowing the able to listen about model focus

37
material about describe describing • General
place information vocabularies place Preaching Method understandi
used in and Discussion ng
describing • Students method • Listening
place mention the for detail
vocabulary • Accuracy
• Students are used to of answer
able to describe
recognizing place
familiar
words used in • Students
describing complete
place sentence
following the
intruction
from speaker

Reading : • Students are • Students read 6x45 • Letter

Analyze text able to example knowledge
about place analyze text about • Fluency
information about favorite describing • Phonemic
place place awareness
• Decoding
• Students are • Analyzing • Reading
able to give text about comprehens
example of specific place ion
favorite place
related to the
topic • Students try
to mention
their favorite
place

38
Writing : • Students are • Students 4x45 • Lexical
Applying text able to write resource
about favorite produce text sentence • Grammatic
place which about their about their al range
associated with favorite place favorite place • Decoding
tourism associated • Coherence
with tourism & Cohesion

Speaking : • Students are • Students 4x45 • Fluency

Applying able to demontrate • Lexical
conversation demonstrate their own Resource
about favorite their favorite text • Grammatical
place place • Pronunciatio
• Students n
• Students are practice
able to apply conversation
the tourism with their
conversation partner
about favorite
place

UNIT III

Listening : • Students are • Students Tourism sector cooperative 4x45 • Ability to

Knowing material able to listen listen about learning model focus
about tourism for specific tourism • General
sector information sector Preaching Method understandi
about tourism ng
sector • Students try • Listening

39
 to mention for detail
• Students are the • Accuracy
able to give information of answer
some they get from
eaxample of the speaker
tourism sector
• Students
complete
sentence
following the
instruction
from speaker

Reading : • Students are • Students read 6x45 • Letter

Understanding able to the list types knowledge
about tourism identify the of tourism • Fluency
sector different sector in the • Phonemic
types of book awareness
tourism sector • Decoding
• Students • Reading
• Students are answer the comprehens
able to find question ion
related based on the
sentence picture
about tourism
sector

Writing : • Students are • Students 4x45 • Lexical

Applying a text able to write a text resource
about tourism produce their about tourism • Grammatic
sector own text sector in their al range
about tourism town • Decoding

40
 sector • Coherence
& Cohesion
Speaking : • Students are • Students 4x45 • Fluency
Applying able to demonstratett • Lexical
conversation demonstrate types of Resource
associated with types of tourism • Grammatical
tourism sector tourism sector sector • Pronunciatio
n
• Students are • Students
able to apply practice with
conversation their partner
about tourism
sector

UNIT IV

Listening : • Students are • Students At the Hotels problem based 4x45 • Ability to
Knowing material able to listen listen about learning model focus
about hotels for specific hotel service • General
associated with information and facilities Preaching Method understandi
tourism about hotels and Discussion ng
service and • Students try method • Listening
facilities to mention for detail
hotels • Accuracy
• Students are facilities of answer
able to define based on
a right hotel their
based on the knowledge
service and
facilities • Students
complete

41
 sentence
• Students are following the
able to instructions
decribe about from speaker
hotel service
Reading : • Students are • Students read 6x45 • Letter
Understanting able to example knowledge
text about hotels identify the about • Fluency
associated with text about offering • Phonemic
tourism hotel service hotels service awareness
and facilities • Decoding
• Students • Reading
• Students are answer the comprehens
able to find question ion
related related to
sentence with hotel service
unfamiliar
word

Writing : • Students are • Students 4x45 • Lexical

Apllying the text able to make write a resource
about hotels a sentence dialogue • Grammatic
associated with about hotels about al range
tourism service and offering hotel • Decoding
facilities service • Coherence
& Cohesion
Speaking : • Students are • Students 4x45 • Fluency
Applying the text able to practice their • Lexical
about hotels demontrate own dialoge Resource
service about offering with their • Grammatical
hotel service partner • Pronunciatio

42
• Students are n
able to give
response to
the related
situation

43