WRITTEN REPORT

E-GOVERNMENT FRAMEWORK - The eGovernmentFramework (eGovFrame) is part of the

whole Philippine eGovernment Interoperability Framework (PeGIF). It aims to improve the
quality of e-government services and efficiency of information and communications technology
investment. Intertwined with Government Common Platform (GCP), which focuses on
government data, the eGovFrame focuses on software development tools for interoperability.

Philippine eGovernment Interoperability Framework (PeGIF) - PeGIF is envisioned to

address the technical issues in using and operating resources, the interaction of organizations,
the means of exchange of data, the rules and agreements on the sharing of information and
knowledge, and policies on interaction among government agencies, citizens and businesses.
This will lead to: (a) Increased efficiency in government services. (b) Improved government
decision-making practices. (c) Reduced cost and increase savings for the government.

Interoperability - government offices must be able to use the information, services and
materials they exchange through official networks and the Internet. They need to operate as one
“government online”.

Government Common Platform - aims to improve services and enhance the operational
efficiency of government agencies by developing policies and frameworks that promote
interoperability.

E-Government infrastructure Functions – this functions will help to use the technology in
order to deliver the information and access the services given by the government.

 Administration- e-service lifecycle support. This is the procedure on how government

agencies deliver their services and information through internet that the citizen access it
or part of the government.
 Downloading – document can be download
 Uploading – document can be upload
 Logging – to have an official record or account as a user to access the services or
information
 Authentication – verification of user identity (for example: in ATM, we have PIN
numbers)
 Privacy – protection of user identity
 Tracking – progress tracking request (for example when we do search in a government
websites they give all documents that you request or search)
 Messaging – this is the message exchange between agencies, this is the connection or
interaction of every agency that provided in the definition of E-government framework.

E-GOVERNMENT INFRASTRUCTURE

• An e-government is a combination of interconnected information system belonging both to

government, public and private sector with a goal of modernizing the government services in the
country.
 • This is establish to interconnect government agency in the country, to enable faster
communication, better coordination, easier access to online services, and simplified process.
There are 3 aspect of e-government infrastructure (a) client infrastructure, (b) network
infrastructure, (c) Application infrastructure

Client Infrastructure - It covers the collection of hardware and software currently being used by
the government personnel. (for example :Government administrative Intranet - Digital
empowerment fund)

Network Infrastructure – It refers to the network connection used in the government. (for
example - LAN - WAN – ISP)

Application Infrastructure - It composed of the application system, database management

system and development platform. (for example - Front-end (G2C) - Back-end (G2G))

WHAT ARE THE BASIS OF E-GOVERNMENT INFRASTRUCTURE [PDP (2011-2016) ° PDS

(2011-2016)] other planning and assessment studies and related documents. To promote
innovative work processes, Promote citizen participation, Better public services

5 ELEMENTS – this elements are the one that develop the E-government infrastructure.

FRONT OFFICE - Front office refers to the government transactions dealing with citizens which
provide information and services. Front office involves 2 issue; First is the online services Next,
is the citizen engagement.

Online Services Model

 Information - where in the e-government , the providing information by publishing in

agencies websites and all information services they offer. - digitized the available
information and make it more accessible online. (for example: SSS, accessing sss
webpage they can know the requirements in application and also citizen charter.)
 Transaction - It required a real-time responsiveness by government agency to the
service demands by the citizens and business. - Establish online service standards -
Ensure security and privacy protection - Prepare back office processes for online
delivery. (for example: SSS, they provide portal for member where they can access and
see their contribution and benefit they can avail.)
 Data sharing - Data sharing has many benefits; . It simplify procedures . It create
savings in administration . Reduce reporting burden. (for example: NDGC DGC
GovCloud)
 Citizen Engagement Email list, discussion forums, gov. Consultation portals, online
meditation system to support deliberations about policy and service matters. (For
example: Zimba portal where the citizen can send their concerns about services.)

BACK OFFICE- Back Office Framework In the writing on e-government, frequently the
emphasis is on the association of the front-office, and on the collaboration between
administrative organizations and residents. Be that as it may, all together for e-government
activities to be effective, backoffice tasks, and, all the more explicitly, back office streamlining,
must be dealt with, too . It might be said, back-office activities are the foundation of any type of
egovernment, and they may require data trade and information sharing between different units,
offices or associations. At the end of the day, back-office tasks can be viewed as a
Government-To Government communication. Every office requests that the subjects supply
their own data amid application or expect them to supply records which are given by different
offices. Through business process interoperability, organizations can undoubtedly check the
personality of their customer and get the fundamental data they requirement for the exchange.
This would mean less time, exertion and assets utilized, particularly with respect to the
residents. Making the business procedure increasingly productive will make government
exchanges a progressively pleasurable affair for our native.

GOVERNMENT WIDE WORKFLOW- Numerous administrations worldwide are setting up one-

stop entrances to give access to different open administrations dependent on the necessities of
subjects or organizations furthermore, not the inner structure of the legislature. A basic help for
such one-stop gateways is a work process framework, supporting the coordinating of the needs
against gave administrations and coordination of the executing forms, regularly crossing a few
government organizations. e-Govemment endeavors are focused at enhancing interior
productivity in the conveyance of open administrations, with back-office incorporation as the
heavenly vessel. Recently, there has been huge move in center from the supply-side of open
administration conveyance to the interest side. This is generally because of the poor take-up of
online open administrations. Tending to this issue requires a hierarchical model which
streamlines the profoundly divided perspective of general society segment comprising of
depicted organizations what's more, perhaps some private associations giving open
administrations.

EXTENSIBLE MESSAGE GATEWAY INFRASTRUCTURE or XG2G - which means extensible

government messaging gateway. This is one of the element of e-government infrastructure. It
allows agency applications to exchange information. It is a prototype system to support G2G
messaging for electronic government. XG2G facilitates and regulates the exchange of
messages between and within government agencies. This is primarily designed to aid automatic
messaging and enable the integration of government applications. The design of XG2G rests
upon three simple concepts, the member,message, and the channel.

 Member- is a registered user of the system, usually a government agencies or its

functional unit. This include the administrator who is authorized to register new
members, remove existing members, process request to establish new channel, and
etc,. There are three types of member; administrator, visitor, and the regular member.
 Message- is a unit of communication between authorized members posted to a
particular channels for disseminationto specific member or groups. Message has a
head which contains the identification of sender, and the channel use of the sender.
Message has a head to know where it is came from and who is the recipient of the
message. Message has also body which contains the main information and has also
zero or more attachments.
 Channel- is a medium of communication between authorized members or subscribers.
All communication between members including requests to the administrators to carry
 out administrative operations takes place trough message and channels. Channels may
allow all kinds of communication; one-to-one, one-to-many, and many-to-many.
(for example: SIS and Posting of Vacant Positions (government)

INFRASTRUCTURE MANAGEMENT SERVICES or IMS - manages the lifecyle of

infrastructure services and frameworks. It also monitors the provisions of infrastructure services
and controls the behavior of infrastracture services. This is a service for managing infrastructure
components and service which is also communicating through XG2G. It involves the protection,
security, privacy, communications, monitoring, deactivation and activation of account.