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Chapter:-1.Introduction:
Banking industry in India has traversed a long way to assume its present
stature. It has undergone a major structural transformation after the
nationalization of 14 major commercial banks in 1969 and 5 more on 15
April 1980.
Banks are the engines that drive the operations in the financial sector,
which is vital for the economy. With the nationalization of banks in 1969,
they also have emerged as engines for social change. After Independence,
the banks have passed through three stages. They have moved from the
character based lending to ideology based lending to today
competitiveness based lending in the context of India's economic
liberalization policies and the process of linking with the global economy.
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Frauds in Indian Banking Sector
In the present day, Global Scenario Banking System has acquired new
dimensions. Banking did spread in India. Today, the banking system has
entered into competitive markets in areas covering resource mobilization,
human resource development, customer services and credit management
as well.
With the rising banking business, frauds in banks are also increasing and
the fraudsters are becoming more and more sophisticated and ingenious.
In a bid to keep pace with the changing times, the banking sector has
diversified its business manifold. Replacement of the philosophy of class
banking with mass banking in the post-nationalization period has thrown
a lot of challenges to the management on reconciling the social
responsibility with economic viability.
The banking system in our country has been taking care of all segments
of our socio-economic set up. A bank fraud is a deliberate act of omission
or commission by any person carried out in the course of banking
transactions or in the books of accounts, resulting in wrongful gain to any
person for a temporary period or otherwise, with or without any monetary
loss to the bank.
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Definition of Fraud:
Fraud is defined u/s 421 of the Indian Penal Code and u/s 17 of the Indian
Contract Act. Thus essential elements of frauds are:
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Bank Frauds:
Losses sustained by banks as a result of frauds exceed the losses due to
robbery, dacoit, burglary and theft-all put together. Unauthorized credit
facilities are extended for illegal gratification such as case credit allowed
against pledge of goods, hypothecation of goods against bills or against
book debts. Common modus operandi are, pledging of spurious goods,
inletting the value of goods, hypothecating goods to more than one bank,
fraudulent removal of goods with the knowledge and connivance of in
negligence of bank staff, pledging of goods belonging to a third party.
An analysis made of cases brings out broadly the under mentioned four
major elements responsible for the commission of frauds in banks.
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By Insiders:
1. Wire fraud
2. Rogue traders
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3. Fraudulent loans
One way to remove money from a bank is to take out a loan, a practice
bankers would be more than willing to encourage if they know that the
money will be repaid in full with interest. A fraudulent loan, however,
is one in which the borrower is a business entity controlled by a
dishonest bank officer or an accomplice; the "borrower" then declares
bankruptcy or vanishes and the money is gone. The borrower may
even be a non-existent entity and the loan merely an artifice to conceal
a theft of a large sum of money from the bank.
Forged documents are often used to conceal other thefts; banks tend to
count their money meticulously so every penny must be accounted for.
A document claiming that a sum of money has been borrowed as a
loan, withdrawn by an individual depositor or transferred or invested
can therefore be valuable to a thief who wishes to conceal the minor
detail that the bank's money has in fact been stolen and is now gone.
5. Uninsured deposits
There are a number of cases each year where the bank itself turns out
to be uninsured or not licensed to operate at all. The objective is
usually to solicit for deposits to this uninsured "bank", although some
may also sell stock representing ownership of the "bank". Sometimes
the names appear very official or very similar to those of legitimate
banks. For instance, the "Chase Trust Bank" of Washington D.C.
appeared in 2002 with no licence and no affiliation to its seemingly
apparent namesake; the real Chase Manhattan Bank is based in New
York.
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The risk is greatest when dealing with offshore or Internet banks (as
this allows selection of countries with lax banking regulations), but
not by any means limited to these institutions.
By others:
Thieves have altered cheques to change the name (in order to deposit
cheques intended for payment to someone else) or the amount on the
face of a cheque (a few strokes of a pen can change Rs.10000 into
Rs.100,000, although such a large figure may raise some eyebrows).
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The cheque will then be deposited to another bank and the money
withdrawn before the cheque can be returned as invalid or for non-
sufficient funds.
8. Stolen cheques
9. Accounting fraud
Accounting fraud has also been used to conceal other theft taking
place within a company.
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11.Cheque kiting
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What they were actually doing was check kiting; like a kite in the
wind, it flies briefly but eventually has to come back down to the
ground.
They.are:
i),Genuine cards are manipulated
ii) Genuine cards are altered
iii) Counterfeit cards are created
iv) Fraudulent telemarketing is done with credit cards.
v) Genuine cards are obtained on fraudulent applications in the
names/addresses of other persons and used.
i) Booster cheques:
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Often, the first indication that a victim's wallet has been stolen is a
phone call from a credit card issuer asking if the person has gone on a
spending spree; the simplest form of this theft involves stealing the
card itself and charging a number of high-ticket items to it in the first
few minutes or hours before it is reported as stolen.
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14. Impersonation:
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Money laundering has been used to describe any scheme by which the
true origin of funds is hidden or concealed.
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1) Manipulation:
a) Input Manipulation:
b) Output manipulation:
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c) Throughput manipulation:
2) Unauthorized use:
3) Awareness:
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A close study of any fraud in bank reveals many common basic features.
There may have been negligence or dishonesty at some stage, on part of
one or more of the bank employees. One of them may have colluded with
the borrower. The bank official may have been putting up with the
borrower’s sharp practices for a personal gain. The proper care which was
expected of the staff, as custodians of banks interest may not have been
taken. The bank’s rules and procedures laid down in the Manual
instructions and the circulars may not have been observed or may have
been deliberately ignored.
Components of Fraud:
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Prevention of frauds:
i) Internal Prevention:
It is said that failures are the stepping stone for success. What this means
is that if we are able to analyse why a particular failure by way of a fraud
took place, we can then detect the loopholes in our system which led to
the fraud and take corrective measures or change the system. For instance
the great Harshad Mehta scam took place because among other things, the
public debt office of the Reserve Bank of India was not computerised and
was operating on a manual system. This gave a float of fifteen days,
which gave opportunity for people like Ketan Parekh to perpetrate the
fraud. Even after this scam while in the case of the RBI the defect was
rectified the overall banking system is still manual. Only 5000 out of the
65000 branches of banks are computerised. In today's competitive
market, it is necessary that the banks are able to service their clients
effectively. Therefore strongly urge is that we should have a massive
effort at computerisation of the banks.
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Execution of Documents:
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Bank frauds are the failure of the banker. It does not mean that the
external frauds do not defraud banks. But if the banker is upright and
knows his job, the task of defrauder will become extremely difficult, if
not possible.
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a) Appropriate controls:
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b) Proper Implementation;
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Examples:
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As firewall acts like a fence around the network, it cannot on its own
detect somebody trying to break in. It restricts access at the designated
points. IDS, on the other hand, are intended to recognize attacks against
the network that firewall are unable to see. 80% of all the financial losses
are due to hacking that come from inside the network. Firewall cannot see
anything happening inside the network. Firewall checks for traffic which
passes between internal network and the Internet. Adding IDS will
double-check miss-configured firewalls; catch attempts that fail; catch
insider hacking; record electronic evidence.
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Detection of Frauds:
i) Internal detection:
Despite all care and vigilance there may still be some frauds, though their
number, periodicity and intensity may be considerably reduced. The
following procedure would be very helpful if taken into consideration:
One method of detection will be only by regular checks and this is where
apparently there is slackness today. Ultimately we must be able to create
in our banks an atmosphere of trust on the one side and transparency on
the other so that frauds if they occur are immediately detected, checked
and penalized.
Apart from the systems and procedures, ultimately the whole issue boils
down to the values we have. Today we are highly tolerant of corruption.
We also have in our Hindu philosophy the two basic principles, which
seem to indirectly encourage corruption. These are extreme tolerance and
the prayaschitta principle. As a result many people who commit frauds
can literally get away freely. Our systems are really to be blamed. As it is
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Do not know to what extent the bank frauds can be attributed to the
people in our own banking system that, because of loyalty of the
profession or organisation, tends to protect the corrupt. Such people may
be doing a disservice to the nation. We should therefore be able to evolve
ultimately systems which tackle the corruption promoting factors
mentioned above so that the punishment of the corrupt becomes a
perceived reality and acts as a check for people who have a tendency to
commit frauds. After all that is the way for prevention and detection of
frauds.
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•International crime:
A computer crime may be committed in one country and the result can be
in another country. There has been lot of jurisdictional problem a though
the Interpol does help but it too has certain limitations. The different
treaties and conventions have created obstructions in relation to tracking
of cyber criminals hiding or operation in other nations
•No-scene crime:
The computer satellite computer link can be placed or located any where.
The usual crime scene is the cyber space. The terminal may be anywhere
and the criminal need not indicate the place. The only evidence a criminal
leaves behind is the loss to the crime.
•Faceless crime:
There are certain spy software’s which is utilized to find out passwords
and other vital entry information to a computer system. The entry is
gained through a spam or bulk mail.
The existing enacted laws of India are not at all adequate to counter cyber
crimes. The Indian Penal code, evidence act, and criminal procedure code
has no clue about computers when they were codified. It is highly
required to frame and enact laws which would deal with those subjects
which are new to the country specially cyber law; Intellectual property
right etc.
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The Reserve Bank of India has come up with different proposals to make
the way easier, they have enacted electronic fund transfer act and
regulations, have amended, The Reserve Bank of India Act, Bankers
Book Evidence Act etc., experience of India in relation to information
and technology is limited and is in a very immature state. It is very much
imperative that the state should seek the help of the experienced and
developed nations.
One such tool is the General Audit Software (like ACL - Audit Command
Language and IDEA - Interactive Data Extraction & Analysis). Such
tools can quickly compare and analyze data to identify patterns and trends
that often reveal fraudulent activity.
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Broad analyses of various frauds that have taken place throw up the
following high-risk areas in committing frauds:
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1) Expect fraud:
Nowhere in the world the fraud can be avoided hence the banks can be
no exceptions. It is a human tendency of taking the risk to commit the
frauds if he finds suitable opportunities. So it is wise to expect the
occurrence of the fraud. If the fraud is expected, efforts can be
concentrated on the areas, which are fraud prone. Fraud is the game of
two. The rule makers and rule breakers. Whoever is strong in the
anticipation of the situations wins the game of frauds. Fraud is a
phenomenon, which cannot be eliminated, but it needs to be managed.
3) Assess Risk:
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of the big nationalized banks maintain the databases of the fraud cases
reported in their banks. But the databases are dumb. They yield
nothing unless they are analyzed effectively. Establish regular fraud-
detection procedures. It could be in the form of internal audit or it
could also be in the form of inspections. These procedures alone
discourage employees from committing fraud. In addition to this the
Institute of Chartered Accountants of India has issued an “Accounting
and Assurance standard on internal controls which is a real guideline
to test internal controls. Controls break down because people affect
them, and because circumstances change.
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The incidences of hacking and the Phishing have troubled the Indian
Private Sector banks to a great extent. In addition to this most of the
Indian banks are running behind the ATM and credit cards to compete
with each other but have conveniently forgone the fact that ATM
cards and the credit cards are the best tools available in the hands of
the fraudsters. Inappropriate system access makes it possible to steal
large amounts of money very quickly and, in many cases, without
detection. Hence the review and the enforcement of the security policy
are going to be a crucial.
Since the raw material of the Banks is cash the banker needs to be
more alert than any other employer before they recruit. Only testing
the aptitude of a person is not of any use. Know whom you are hiring.
More than 20 percent of resumes contain false statements. Most
employers will only confirm dates of employment. Some times post
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Bad borrowers cause the biggest losses to the banks. What are they?
Who they represent themselves to be? Look at their ownership, clients,
references, and litigation history. In many cases the potential
fraudsters have history of defaulting in some other bank or Financial
Institution.
Though this is not the foolproof solution to the disease of the frauds to
some extent it helps to combat the frauds.
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Thus above are some the measures that the customer should undertake
to avoid any type of bank frauds.
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A survey On Frauds:
Total fraud loss to Indian Banks in year 2005- 06 was Rs. 1381
crores according to the report published by Reserve Bank of
India.
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Case Studies
I did some snooping around the internet and found that even though this
kind of ATM fraud those occur there has been no indication that this is
prevailant in India or Pune for a matter of fact
Therefore the letter was either a warning from ICICI Bank to it's
customers or an attempt by someone to spread rumours or create a
popular email forward. Since no such warning is listed on the ICICI Bank
website I would think it's the latter.
If you see an attachment, do not use the ATM and report it, immediately
to the bank using the 800 number or phone on the front of the ATM.
The equipment used to capture your ATM card number and PIN are
cleverly disguised to look like normal ATM equipment. A "skimmer" is
mounted to the front of the normal ATM card slot that reads the ATM
card number and transmits it to the criminals sitting in a nearby car.
The thieves copy the cards and use the PIN numbers to withdraw
thousands from many accounts in a very short time directly from the bank
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ATM.
The equipment as it appears installed over the normal ATM bank slot.
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"We haven't got any case where wire-tapping was used to dupe somebody
but we are sure the racketeers are out there. We are trying to find the right
technique to detect such crimes and also adopting safe-guard measures,"
said a senior CID officer.
Wiretapping works in three phases. The first phase involves tapping into
the wires of the main server to capture card data as it is processed for a
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"The cable linking the electronic data capturing machine (EDC) and the
distribution point box is a very sensitive area which is targeted by the
racketeers. When the card is swiped on the EDC, the machine records the
financial data in the card's magnetic strip and feeds it to the DP box, from
where it moves to the main server of the telephone service provider and is
finally transferred to the servers of banks where the transaction is
recorded. The hackers target the area between the EDC and the DP box,
tap into the wires, steal data and send it to another server," said an anti-
fraud officer of a private bank.
Police officers say it is difficult to trace such rackets. "For the first phase,
the fraudsters need only a map of the telephone wiring, a receiving
terminal and cables matching the ones used by the telephone service
provider. These are not very difficult to manage and anybody who has a
flair for technology can use it to store the data. High-end technology
comes in the next level," said an officer.
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The cases of credit card frauds do not seem to end. Following the recent
case of an ING Vysya Bank employee, in partnership with others, duping
the bank of crores, a case has been registered against a Punjab National
Bank (PNB) in Chandigarh. Baldev Singh, who works as a cashier-cum-
computer operator in the Kurali branch of PNB, has been remanded to
police custody because of duping the bank to an amount of Rs 2 lakh.
According to the investigating officer, Ravindar Pal Singh, the accused
had first defrauded the bank of Rs 1.87 lakh; however, after he was
caught, he duped 2 more customers to the tune of Rs 1.1 lakh to clear the
bank’s liability.
The case had come to the Kurali police when the head of PNB,
Chandigarh Circle, had lodged a complaint against Baldev on March 10.
That day the bank had given Rs 8 lakh in cash to Baldev Singh to
disburse payments as cashier-cum-computer operator. However, he had
disbursed Rs 6, 12,700 but failed to deposit back the remaining amount of
Rs 1, 87,300.
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After the bank authorities had initiated an enquiry against the accused, he
committed to the crime and agreed to pay back the defrauded cash.
However, on March 15, he once again siphoned off Rs 1, 00,500 from the
account of a customer, Balveer Singh. Further enquiry also revealed that
he had duped another customer, Beant Singh, of Rs 10,000 as he
withdrew Rs 15,000 from Beant’s account when the latter had come to
withdraw Rs 5,000.
These emails included a hyperlink within the email itself, and a click on
the link took the recipients to a Web page, which was identical to UTI's
Web page. Some unsuspecting recipients responded to these mails, and
gave their login information and passwords. Later on, through Internet
banking, a large number of fraudulent transactions took place. These
transactions resulted in loss of over Rs 20 lakh for customers with bank
accounts in Delhi, Vishakapatnam, Thane, Nasik, and Ahmedabad.
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Investigations:
Upon a complaint of the vice president, UTI Bank, a case registered and
taken up for investigation by a special team. Investigations revealed that
Sanjit Chowdhary, Account No 111010100023959 with UTI Bank,
Noida, had received a disputed credit entry totaling Rs 1.3 lakh through
Internet banking from the account of Lakshmi Narayan Sarkar of
Kolkata, who has an account at UTI Bank, Salt Lake, Kolkota, and from
the account of Makaran H Pundalik, who has an account with the
Standard Chartered Bank, Delhi.
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.Survey Report
Findings:
According the survey conducted by me most of the customers know
about bank frauds. They have a computational idea of frauds taking place
in banks.
There are very few, those are not aware of bank frauds.
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The survey also revealed the types of bank frauds that the customers
know about. The survey included ATM Fraud, Credit card fraud and
Online fraud.
The following is the graph revealed:
18-30yrs of age
30-60yrs of age
60yrs & above
18-30yrs ofage
30-60yrs of age
60yrs & above
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Yes No
The suggestions that the survey reveal is that there must be some strict
actions take against the fraudsters. Banks should provide the necessary
information regarding the frauds that the customers can come across.
Awareness among the customers regarding frauds is must.
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4) How a customer can be made aware the frauds they can come
across?
Customers are asset to the banking company. They can be made
aware through E-mails, Advertisements, Posters, etc.
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Yes No
Yes No
4) If Yes/ No Why?
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Yes No
Suggestions if any:-
Project Guide:-
Vinod Nayak By:
Signature- ___________ s. vishal
Lakhani
TyBBI
Roll no
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Frauds in Indian Banking Sector
IF you are using Internet Banking or any other online account, please
read below on how to protect your account.
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Contents
1 History
2 Branches
3 Acquisitions
4 See also
5 References
6 External links
History
In the year 1964 several social workers and activists came together and
formed Abhyudaya Co-operative Credit Society Ltd with a relatively
small share capital of ₹5,000 (US$74).
Within a short period of time Abhyudaya Co-op, Credit Society got
converted into an Urban Co-operative bank.[3]
In June 1965 Abhyudaya Co-operative Bank Ltd was finally established
as a full-fledged co-operative Bank.[3]
It was conferred with Scheduled bank status by the Reserve Bank of India
in the year 1988.[3]
On 11 January 2007 the Bank was registered as a multi-state co-operative
bank by the Central Registrar, New Delhi.[2]
Branches
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Maharashtra
Gujarat
Karnataka.
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BIBLOGRAPHY
www.google.co.in
www.yahoo.com
www.fraudsinindianbankingsector.com
"FINANCIAL RESULTS". Abhyudaya Bank. Retrieved 2013-09-
11.
"Abhyudaya banks on technology". thehindubusinessline.
Retrieved 2012-10-11.
"Success Story of Abhyudaya Bank". Abhyudaya Bank. Retrieved
2012-10-11.
"Find IFSC Code of Abhyudaya Bank". allifsccode.com. Retrieved
2015-06-19.
"Abhyudaya Bank takes over Citizens Co-op". economictimess.
Retrieved 2012-10-11.
"Another Gujarat bank now has Maharashtra ownership".
indianexpress. Retrieved 2012-10-11.
"Abhyudaya Co-op to acquire A`bad bank". Business Standarad.
Retrieved 2012-10-11.
"Abhyudaya Co-op to acquire three banks". financialexpress.
Retrieved 2012-10-11.
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Conclusion:
However, with the spread of banking and banks, frauds have been on a
constant increase. It could be a natural corollary to increase in the number
of customers who are using banks these days. In the year 2000 alone we
have lost Rs 673 crores in as many as 3,072 number of fraud cases. These
are only reported figures. There were nearly 65,800 bank branches of a
total of 295 commercial banks in India as on June 30, 2001 reporting a
total of nearly 3,072 bank fraud cases.
The most important feature of Bank frauds is that ordinarily they do not
involve an individual direct victim. They are punishable because they
harm the whole society. It is clear that money involved in Bank belongs
to public.
Thus, a fraud is the game of two, the rule makers and the rule breakers.
Fraud is a phenomenon that cannot be eliminated but can be managed.
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