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BUSINESS PLAN

GSR Consulting Firm

HASSAN JAHANGIR MALIK


MUHAMMAD SULEMAN

Submitted in partial fulfillment of the requirements for the


Degree of Bachelor of Business Administration

At

National university of modern languages


Islamabad, Pakistan
March 2017
NATIONAL UNIVERSITY OF MODERN LANGUAGES Faculty of

Faculty of Management Science

It is hereby certified that the Business Plan has been thoroughly and carefully read

and recommended to the Faculty of Management Sciences for acceptance of Final Report,

byHassan Jahangir Malik, Roll No.3456 and Muhammad Suleman, Roll No. 3480, Session

(Feb 2013 to Jan 2017) Moring, in partial fulfillment of the requirements for the degree of

Bachelor of Business Administration of National University of Modern Languages

Islamabad.

Dated:_____________________

Supervisor Name

Supervisor Signature

Panel Member Name

Panel Member Signature

Head of Department:
A Business Plan: GSR Consulting Firm

TABLE OF CONTENTS
1. EXECUTIVE SUMMARY .................................................................................................... 1
2. BUSINESS INTRODUCTION: ............................................................................................. 2
2.1. Mission Statement: ........................................................................................................... 2
2.2. Vision Statement: ............................................................................................................. 2
2.3. Goals and objectives of GSR: .......................................................................................... 2
2.4. Business Goals: ................................................................................................................ 3
2.5. Business history: .............................................................................................................. 3
2.6. Stake Holders Of the company: ....................................................................................... 4
3. THE COMPANY .................................................................................................................... 5
3.1. Legal status of the company: ............................................................................................ 5
4. THE INDUSTRY.................................................................................................................... 5
4.1. Industry structure.............................................................................................................. 5
4.2. Industry trends: ................................................................................................................. 6
New entrants are changing business models:.......................................................................... 6
Co-creation with clients: ......................................................................................................... 6
Scale and brand less important: .............................................................................................. 6
5. MARKET ANALYSIS AND MARKETING PLAN ............................................................. 7
5.1. Market segments: ............................................................................................................. 7
5.2. Target market: .................................................................................................................. 7
5.3. Competition: ..................................................................................................................... 8
5.4. Marketing plan: ................................................................................................................ 9
5.4.1 Pricing: ...................................................................................................................... 9
5.4.2 Selling Tactics/Promotion:........................................................................................ 9
5.5. SWOT Analysis: ............................................................................................................ 11
5.6. Distribution: ................................................................................................................... 12
Sales Support Collateral Materials........................................................................................ 13
6. OPERATIONAL PLAN ....................................................................................................... 13

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A Business Plan: GSR Consulting Firm
6.1. Vendor Selection ............................................................................................................ 13
6.2. Operations expertise ....................................................................................................... 13
7. SERVICES AND PRODUCT .............................................................................................. 15
7.1. Strategy and Planning: ................................................................................................... 15
7.2. Legal Business Formation: ............................................................................................. 15
7.3. Future Products and Services ......................................................................................... 16
7.4. Services for existing business: ....................................................................................... 16
7.4.1. Business expertise: .................................................................................................. 16
7.4.2. Sales expertise ......................................................................................................... 16
7.4.3. HR expertise............................................................................................................ 16
8. ORGANIZTION AND MANAGEMENT: .......................................................................... 17
8.1. Principal/Partner/Director: ............................................................................................. 17
8.2. Managers/ specialist ....................................................................................................... 17
8.3. Senior consultant; ........................................................................................................... 17
8.4. Consultant: ..................................................................................................................... 18
8.5. Analysts: ......................................................................................................................... 18
9. FINANCIAL MANAGEMENT ........................................................................................... 19
9.1. Start Up Funds ................................................................................................................ 19
9.2. Income Statement ........................................................................................................... 20
9.3. PROJECTED BALANCE SHEET 2017 TO 2018 ........................................................ 21
9.4. Cash flow statement for the GSR 2017 to 2018 ............................................................. 22

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A Business Plan: GSR Consulting Firm

1. EXECUTIVE SUMMARY

GSR is a start-up consulting firm that is focused on attending comprehensive needs of businesses

when in time of the startup or during the growth period. With a core staff of skilled and qualified

experts and a team work methodology, GSR will be capable to offer a more composed quality

service in contrast to its contestants. GSR is a team of business consultants that specializes in a

particular discipline, including finance, sales and marketing, technology, management,

operations, and human resources. GSR offers a list of services for business owners to choose

from, depending on their particular business needs. This includes; business and marketing plan

preparation, financial search and procurement, IT consulting services, management development,

human resources advising, and etc. The core specialty of GSR is in technological consultation.

GSR will have a focus on start-up businesses, preferably in the earlier stages of operation as well

as existing businesses. The business consulting industry is very fragmented. There are different

segments that can be targeted by the consulting firms. Currently numerous consulting firms are

operating worldwide. As the concept on entrepreneurship is strengthening roots, the startup firms

as well as the already existing firms face various problems related to conduction of a successful

business. These problems can be related to any aspect of the business such as planning

production operations and many more Start-up companies are the target market of this firm as

well as the existing firms. Competitors in the forefront of the marketplace typically offer many of

the services that GSR has. These services include information-based consulting, integration and

management services. GSR concentrates on the technology related aspect of the business as the

success of contemporary firms is contributed by technology by a considerable share.

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A Business Plan: GSR Consulting Firm

2. BUSINESS INTRODUCTION:

2.1. Mission Statement:

To be the number one firm that people turn to worldwide for solutions to the complex issues that

affect their business’s wealth and ultimately their lives. It will serve business clients that are in

need of logistical, technical, and business strategy services.

2.2. Vision Statement:

We aspire to set the example of what a trusted technology consulting company is and should be.

Our vision statement is:

To become the industry leader in consulting industry Good start and Run consulting firm give

solutions to complex issues through complete analysis and by developing and maintaining long-

term relationships with clients, employees, and partners.”

2.3. Goals and objectives of GSR:

The primary objectives of our organization are:

 Providing Real Support for the Business Owner with Practical Solutions which are

proven to Work.

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A Business Plan: GSR Consulting Firm
 To provide prompt and concise professional advice, practical solutions and commercial

guidance too small to Medium-sized Enterprises (SME’s) in the conduct of their business

specifically with reference to the terms of each arrangement.

 To provide relevant education/training and mentoring support, as required, to the benefit

of SME’s in the successful operation of their enterprise.

2.4. Business Goals:

In fulfillment of our mission, we pursue the following broad goals: To broaden and strengthen

our visibility as a best consulting organization. To increase the number of services. Integrity and

honesty guide at all phases of the client and consultant relationship from the exploratory meeting

to final delivery. To attain special expertise which insures our clients to attain cost effective,

results oriented solutions.

2.5. Business history:

GSR is a privately owned management consulting business located at blue area.GSR is a start-up

consulting firm focused on serving the comprehensive needs of businesses in the full range of the

business cycle. With a core staff of experienced professionals and a team approach to most

consulting projects, GSR will be able to offer a more balanced quality service. There are many

consulting firms in Pakistan; our competitors are synergy consulting firm which is also located at

Islamabad. GSR is a team of six business consultants. Each consultant specializes in a particular

discipline, including finance, sales and marketing, technology, management, operations, and

human resources. GSR offers a list of services for business owners to choose from, depending on

their particular business needs. This includes; business and marketing plan preparation, financial

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A Business Plan: GSR Consulting Firm
search and procurement, IT consulting services, management development, human resources

advising, and etc. GSR will have a focus on start-up businesses, preferably in the earlier stages of

operation. Small and mid-sized businesses make up a sizable majority of market. GSR prefers to

establish a relationship with a younger operation and continue to nurture that relationship over

the long term. GSR will be established as a partnership business each of two partners whom

owns a 50% share in the company.

2.6. Stake Holders Of the company:

People who are directly and indirectly involved in our company are:

 CEO

 Managing Director

 Financial manager

 Human resource manager

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A Business Plan: GSR Consulting Firm
3. THE COMPANY

3.1. Legal status of the company:

It is a partnership business between two partners named as:

Muhammad Suleman

Hassan Jahangir Malik

Both partner invest equally and have equal share in profit and loss.

4. THE INDUSTRY

4.1. Industry structure

Many of the trends affecting other industries are now starting to permeate through the

consultancy field. For present year various publications and professional consultants have

weighed in on their predictions of the key drivers, technologies and disruptors that may affect the

industry. Ever changing and increasingly sophisticated technology perhaps performing some

tasks that human beings used to provide is yet another trend that will continue through coming

years. In addition to human expert insights the firms are providing software and technology-

based tools to help clients. Overall, being knowledgeable about clients’ changing needs and

desires is integral for being successful in 2017. Indeed, with the varying changes and challenges

that may affect the consulting field this year, industry professionals may find ways to work with

the trends rather than to see them as being adversarial.

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A Business Plan: GSR Consulting Firm
4.2. Industry trends:

New entrants are changing business models: New service providers are already

disrupting the industry by delivering services using innovative business models. For example,

cloud service providers are attempting to redefine the entire service delivery framework.

Co-creation with clients: Consulting and IT service providers will increasingly be expected

to create solutions in close cooperation with clients.

Small challenge the big: Startups and small-to-medium enterprises (SME) will fill the gap

and deliver new services to clients where large service providers are unable to meet client

expectations.

Scale and brand less important: The importance of scale and brand is decreasing. Clients

seeking innovative solutions are willing to partner with industry newcomers in order to achieve

their business goals.

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A Business Plan: GSR Consulting Firm
5. MARKET ANALYSIS AND MARKETING PLAN

5.1. Market segments:

Major Market Segments

Key points in defining market segment for consulting services is based on 1989-1994 Statistical

Summary Areas of Business concentration in Northern Tennessee. Listed in order of priority,

these segments are as follows:

 Government services, especially technical services and research and development.

 National and international trade and professional associations.

 Other business services, such as financial, personnel, office supply, public relations, etc.

5.2. Target market:

Start-Ups

Start-up companies often are in need of expert advice and planning in initiating a successful

start-up. It is believed that a majority of start-ups actually seek out consulting assistance. Those

that do typically are searching for a comprehensive area of services.

1-3 Year Old Companies

Young companies, between 1 and 3 years old are less likely to be searching for expert business

consulting services. Typically, they have already secured financing and have developed a

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A Business Plan: GSR Consulting Firm
satisfactory level of security. However, these businesses are still in the beginnings of their

overall cycle and in most cases need the broad expertise of a team of expert consultants.

3 + Year-Old Companies

Established companies make up the final segment, and is significantly smaller than the start-up

segment. The established company segment typically has a need for a less comprehensive range

of services. These entities are in need of specialized services in one or two disciplines, e.g.,

operational planning or human resources.

5.3. Competition:

In this section we will examine the possible competitor that we have to compete in the market

and who will be our direct competitor and who will be our indirect competitor, and how we can

distinguish our product from our competitors.

Our major competitors:

1) Direct competition: Multiple businesses offering similar products and services create

direct competition.

2) Indirect competition: Indirect competitors are businesses that offer slightly different

products and services, but target the same group of customers with the goal of satisfying the

same need. These are sometimes also known as substitutes.

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A Business Plan: GSR Consulting Firm
5.4. Marketing plan:

GSR’Smarketing strategy is to enhance, promote and support the fact that our services increase

our clients' productivity and profit margins. To prove the value of our service, we involve the

client in the entire consulting process from the conceptual stage to the finished product

5.4.1 Pricing:

GSR services will be priced competitively with other small consulting firms. Fees will be

charged on an hourly or daily rate, fixed fee, or on a retainer basis depending upon the client's

needs. The hourly or daily fee applies to very short-term assignments a few days or one week at

most. Fixed fees are preferred by clients, because they serve to establish a total dollar

commitment risk on the part of GSR firm. Annual retainer fees are acceptable when a client, who

has used our services frequently want consultants "on-tap" which can be called upon whenever

the need arises without paying the hourly or daily fee .Our fees will be based on several factors

including the time and resources needed to complete a project, overhead costs, and the fees

charged by other competitive consulting firms. Our hourly rates average Rs 9,000 per hour

compared to 10,000 Rs per hour for the large consulting firms.

5.4.2 Selling Tactics/Promotion:

Current selling tactics include advertising, seminars, direct calling, mail and networking through

professional and business associations. GSR will market its services by placing an ad in the

yellow pages, listing with all local business and industry associations, developing a brochure to

be distributed to lending institutions and clients, becoming an active member of a number of


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A Business Plan: GSR Consulting Firm
business and consulting associations, networking with the local business community, and

developing small business

1. Workshops/Seminars

Our seminars and workshops will be used to promote our other consulting services. Attendees

with be able to pick up our corporate brochure and ask any questions regarding the services we

provide.

2. Corporate brochure

We will develop a corporate brochure outlining our services and fee structure. The brochure will

also highlight our past experience and level of expertise. The brochures will be distributed at our

workshops and seminars, distributed to lending institutions, associations, key business leaders,

and to potential client

3. Advertising

Business Success will not do much advertising except for placing an ad in the local yellow

pages. Within the next three years, we may develop our own Internet site highlighting our

expertise and services.

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A Business Plan: GSR Consulting Firm
5.5. SWOT Analysis:

SWOT is an acronym for Strengths, Weaknesses, Opportunities and Threats. It is a popular

analysis technique used in planning, problem-solving and decision-making across an assortment

of business functions and activities. While there are various types of consultancy firms, a SWOT

analysis can be performed as part of the planning process to analyze a firm's business growth

potential.

Strengths

The strengths of a consultancy firm range from factors such as customer demand to the lack of

competition in the external environment. The specific knowledge, capabilities, organizational

skills and other qualifications of the professional consultant will be of particular importance in

listing the firm's strengths. The key question is what makes the consultant different from other

service providers in the market.

Weaknesses

An honest appraisal of a consulting firm's operations can be conducted using the SWOT analysis

weakness section. List all of the existing weaknesses of the consultancy firm here. As an

example, obstacles might relate to limited access to investment capital needed to launch a needed

marketing campaign. In-depth market research should be conducted prior to performing a SWOT

assessment because it might reveal a declining customer-base or new competition within the

target market.

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A Business Plan: GSR Consulting Firm
Opportunities

Demographic, environmental, political and socioeconomic factors are areas where opportunities

might exist for a consultancy business. Also, significant opportunity may exist if the consultancy

firm has a strong professional network that can be quickly tapped into in growing a client base.

Evaluate benefits in relation to emerging markets, new technology, small business agency

support or the availability of capital funding. Time limits associated with opportunities also

should be noted in this section.

Threats

All of the areas offering opportunities can also pose threats. For example, pending legislation

might exist that, if passed, will increase costs related to obtaining special licensing and

certification to operate as a consultant. This same legislation might also present an opportunity

within the field by its potential to increase the perception of professionalism associated with the

specific type of Consultancy Company.

As with all of the other SWOT assessment areas, closely evaluate the business objective when

determining potential threats. When identifying threats in the business planning stage, the goal is

to develop strategies to eliminate or limit the threat.

5.6. Distribution:

Distribution is not an issue for consulting firms. Reports will be couriered, e-mailed, faxed or

mailed directly to customer depending on the terms set out in the contract

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A Business Plan: GSR Consulting Firm
Sales Support Collateral Materials

Sales support materials consist of a company portfolio, which includes magazine

article reprints. Business cards, presentations, proposals and stationery are

coordinated to reflect the company's message and image

6. OPERATIONAL PLAN

Startups have to execute multiple items simultaneous. GSR helps assisting clients execute major

critical steps in the early stages of the business.

6.1. Vendor Selection

Startup businesses in the beginning have to hire several vendors to establish critical components

of the business. Our firm helps clients by providing reliable teams to execute those critical

elements of starting a business.

6.2. Operations expertise

Startup experts can help setup your operations right from scratch. GSR works on the conditions

of the clients which are convenient for them this shows flexibility of the firm. To assist the client

in all areas of the business concurrently, the firm works in a teamwork approach which saves

time. Moreover, all parties remain synchronized with the interconnectivity of the functional

areas. We have worked with multiple types of clients which include:

 Individuals

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A Business Plan: GSR Consulting Firm
 Small companies

 Major corporations

The modes of communication are adopted on the choice of our clients which can be in person,

telephone, internet (online) we specialize in IT which has now become the most important

factor in success of the business in contemporary era. The billing system of the services works

through billing by hour. The future success of the business of the business depends on many

factors such as proper planning managing operations etc. IT helps in all areas of the business.

The success of the business which is well equipped with technologies is more probable as

compared to others. We do not promise quick repairs but we will invest best of our services

which will make the results productive. Taking the short cut in business will keep you from

reaching your goals later on.

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A Business Plan: GSR Consulting Firm
7. SERVICES AND PRODUCT

To help organizations and people who are behind so many startup businesses, GSR offers unique

expertise that blends diverse entrepreneurial experience, real business insight and practical

solutions. The most useful time to seek professional business advice and support is before

starting. Consultants work directly with the client to identify the most critical next steps and help

them get executed. Queries of our clients have are answered by our experts and advice is given

for greater return on investment.

7.1. Strategy and Planning:

We help clients through analysis, statistics, and strategy. Clients partner with us to plan critical

steps for their startup business. These include:

 Business plan preparation

 marketing plan preparation

 financing search

 Procurement

7.2. Legal Business Formation:

Clients have to form a legal structure for their business. we advise on options such as sole

proprietor, corporation, LLC, and the pros and cons of it. We also help with other accounts such

as banking.

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A Business Plan: GSR Consulting Firm
7.3. Future Products and Services

We will continually expand our services based on industry trends and changing client needs. We

will also get feedback from clients and seminar attendees on what is needed for future seminars

and workshops.

7.4. Services for existing business:

7.4.1. Business expertise:

You can formulate vision, strategy; identify areas of innovation, mergers and acquisitions,

corporate policies with our experience and expertise.

7.4.2. Sales expertise

You can take our support in sales analysis, sales planning, global sales, setting up an effective

sales team, implement sales process, enhance sales culture, monitor sales metrics and

performance, developing an ‘impact’ sales team. Digital Marketing expertise Use our best of

brains to generate ideas and implement strategies for success. We give you access to the global

minds who partner with you in devising your marketing strategy, international marketing,

branding, positioning, marketing campaigns and social media campaigns

7.4.3. HR expertise

You can take our experience in assessing and devising your corporate culture and compensation

structuring.

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A Business Plan: GSR Consulting Firm
8. ORGANIZTION AND MANAGEMENT:

8.1. Principal/Partner/Director:

Serve as a trusted advisor to senior client executives; identify sales opportunities; direct

engagement management. One of the partner Hassan Jahngir Malik will perform the duty of

director. He will do service line development, works on multiple engagements. Provide overall

engagement management; integrate recommendations into a solution for the client

8.2. Managers/ specialist

The other partner Muhammad Sulaman work as manager who also have graduate degree will

Plan and manage moderately complex engagements; structure, review, and validate analysis and

recommendations

8.3. Senior consultant;

A hired employee who work as senior consultant having +6 years exp, manage small teams, take

ownership of project deliverables, mentors. Lead and evaluate analysis to draw conclusions and

develop insightful recommendations and solutions; design deliverable content. Consultants may

be promoted to senior consultant by continuing their career path, or return to Deloitte after

graduate school as a senior consultant.

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A Business Plan: GSR Consulting Firm
8.4. Consultant:

GCB hires two consultant who work for GCB having +3 years exp, in industry’s functional or

technical work. They develop conclusions from analysis; take responsibility for creating and

leading portions of deliverables

8.5. Analysts:

We hire five Fresh graduates, Majority Technical but can work their way to functional. Develop

broad consulting skills; Gather and research data; develop pertinent and thoughtful analysis;

contribute to the creation of deliverables.

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A Business Plan: GSR Consulting Firm
9. FINANCIAL MANAGEMENT

9.1. Start Up Funds

START UP FUNDING FOR THE GSR: 2017 to 2018

Start-up expense to fund 1,000,000


Start–up asset to fund 2,000,000
Total funding required 3,000,000
ASSETS
Non-cash assets from start-up 800,000
Cash requirement from start-up 1,100,000
Additional cash raised 0
Cash balance on starting date 1,100,000
Total assets 3,000,000
LIABILITIES & CAPITAL
Current borrowing 1,000,000
Other current liabilities(interest free)
Total liabilities 1,000,000

CAPITAL

Planned investment 0
Owner 0
Investor 3,000,000
Additional investment required 0
TOTAL PLANNED INVESTMENT 3,000,000
Loss at start-up(start-up expense) (1,000,000)
TOTAL CAPITAL 2,000,000

TOTAL CAPITAL AND LIABILITIES 3,000,000

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A Business Plan: GSR Consulting Firm

9.2. Income Statement

INCOME STATEMENT FOR THE GSR: 2017 to 2018

Description Amount
Gross Revenues 3,000,000
Less: CGS (1,600,000)
Gross Profit 1,400,000
Less: Operating Expense 150,000
Officers' Salaries 0
Depreciation 0
Amortization 0
Total Expenses (150,000)
Operating Income/EBIT 1,250,000
Less: Interest Income (50,000)
Other Income 0
Earning before tax 1,200,000
Less: Tax (150,000)
Net Income After Tax/NEAT 1,050,000

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A Business Plan: GSR Consulting Firm
9.3. PROJECTED BALANCE SHEET 2017 TO 2018

ASSETS LIABILITIES & OWNER EQUITY


Current Assets Current Liabilities
Cash 500,000 Accounts Payable 400,000
Short Term Investments 0 Other Current Liabilities 600,000
Accounts Receivable – Net 92,000 Unearned Income/Deposits 0
Inventories 150,000 Line of Credit 0
Advances & Other Current 0 Other Short Term Loans 0
Assets
Prepaid Expenses 16,000 Total Current Liabilities 1,000,000
Total Current Assets 758,000 Long Term Liabilities
Fixed Assets Long Term Debt 0
Plant and Equipment 600,000 Other Liabilities 0
Buildings & Land 1,550,000 Other Loans Payable 0
Accumulated Depreciation 0 Shareholder loans 0
Net Plant Equipment 92,000 Short/Current Long Term Debt 0
Other Intangible Assets 0 Total Liabilities 1,000,000
STOCKHOLDER EQUITY
Common Stock 0
Preferred Stock 0
Paid In Capital 2,500,000
Dividends 0
Retained Earnings (500,000)
Other Stockholder Equity 0
Total Fixed Assets 2,242,000 Total Stockholder Equity 2,000,000
TOTAL ASSETS 3,000,000 Total Liabilities & Stockholder
3,000,000
Equity

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A Business Plan: GSR Consulting Firm

9.4. Cash flow statement for the GSR 2017 to 2018

Cash flow statement 2017 to 2018


Cash flow from operating activities :
Cash from services provided 450,000
Cash from account receivable 50,000
Payment of salaries (90,000)
Payment of utilities expense (70,000)
Net cash provided by operating expense 340,000
Cash flow from investing activities :
Purchase of m/s 0
Sale of m/s 0
Loan is made to the borrowers 0
Collection of loan 0
Purchase of plants assets (280,000)
Net cash flow from investing activities (280,000)
Cash flow from financing activities :
Cash withdrawals by owner (50,000) (50,000)
Net cash used for financing activities
Net increase in cash(cash surplus) 10,000

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