QUESTIONS FOR FIRST HOURLY –COMMUNICATION SKILLS

1. What are the four stages of learning? Describe each with at least one example of each stage.

Unconscious Incompetence. Conscious incompetence. Conscious Competence. Unconscious

Competence

2. What is fourth industrial revolution and what are its effects on job market? What job-skills will

be required to compete in this Revolution?

3. What is communication? How are our thoughts formed? How our inner thoughts affect our

interpersonal communication? . What is autosuggestion and what role does it play in converting

our negative thoughts into positive thoughts.

4. What are three levels of communication with % of each in overall impact of face to face

message?

5. State four Ps for an effective interview and explain how do they create impression. How is our

persona formed.

Persona. Packaging. Presentation. Passion.

6. How many thoughts we experience per day and what is % of negative thoughts?

7. What are the five levels of listening?

8. What stands for IMAGE and how can we improve our image by working on each component?

9. What are the seven Cs of communication? Explain them.

10. What are five stages of listening?

11. What is small group communication?

12. What are five key elements of group communication?