Chap-1 Role of IT in an org

Key areas where org are impacted the most

Strat Shif
Are all tech Inv worth investing
Chap-2 IT Investments journey so far
Types of IT Inv
IT INV learning from best
Evolution of IT
Chap-3 Next Gen IT Investments
Cloud Computing
Artificial Intelligence
Internet of things
Blockchain
Chap-4 IT Soln Dev Guidelines
CMMI
ITIL
CMMI/ITIL
Chap-5 Technology ROI

Chap-6 Change Mgmt

Chap-7 IT Helpdesk

Chap-8 Infra Mgmt

Chap-9 Info Security

Chap-10 Info Resource Mgmt

Chap-11 Appln of Technology across Org Units