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In this e-guide
In this e-guide:
Dalsin Industries returns to on
Cloud vs. on-premises ERP – which one should you choose?
premises with Epicor ERP
system p. 2 There are advantages and disadvantages to each option –
flexibility, cost, modern integration capabilities, for starters.
FedEx's Oracle hybrid cloud And a hybrid option makes the decision even more complex.
only a bridge to all-SaaS ERP
. p. 8 We created this expert guide – showcasing a variety of cloud
and on-premises use cases – to help you make the best choice
Why some manufacturers
based on your business’ unique needs. Explore:
stick with on-premises vs.
cloud ERP p. 12
• Why manufacturing company Dalsin Industries moved
back to on-premises Epicor after implementing a Plex
7 ways to ensure a successful
cloud ERP implementation . cloud ERP system
. p. 17 • How FedEx is using Oracle hybrid cloud as a placeholder
that will bridge them into an all-cloud future
Further reading p. 24 • 7 ways to ensure a successful cloud ERP implementation
Page 1 of 24
E-guide
In this e-guide
Dalsin Industries returns to on premises
Dalsin Industries returns to on with Epicor ERP system
premises with Epicor ERP
system p. 2 Jim O'Donnell, News Editor, SearchERP
Page 2 of 24
E-guide
Dalsin decided to go with the Plex cloud-based ERP system and began an
Further reading p. 24
aggressive implementation project that started in January 2012 and was
completed by July. Dalsin explained that the accelerated implementation
project may have led to some flaws in the Plex cloud ERP system that were
not obvious when the system was first evaluated.
Page 3 of 24
E-guide
"One of the things that we didn't like about the cloud was, when they would
do updates automatically, they wouldn't tell you until they actually did it, and
you didn't know how it would act," Dalsin said. "There were a couple times
Page 4 of 24
E-guide
when we had to get them on the phone right away and get things fixed
In this e-guide because there were things we couldn't do because something was broken
on our end from what they did. You could never test it out ahead of time."
Dalsin Industries returns to on
premises with Epicor ERP Because of previous familiarity with the Vantage system, it appeared that a
system p. 2 move to a newer version of an Epicor ERP system was a natural fit.
Page 5 of 24
E-guide
In this e-guide
Back in control of system updates
Dalsin Industries returns to on Dalsin said that going back to on premises gives him better control over
premises with Epicor ERP system updates, and he can test processes before they go live.
system p. 2
"Now, with Epicor, before we do an update, we load the version that we want
FedEx's Oracle hybrid cloud to go to on a virtual test site, and then, we test it out from quote to cash and
only a bridge to all-SaaS ERP get different people in the room to do their processes," Dalsin said. "We'll
. p. 8 just walk through the whole process to make sure that everything works,
and if it does, then we just have to test out our BPMs [business process
Why some manufacturers management tools and code] and the customizations that we have in the
stick with on-premises vs. system to make sure those all work. Finally, we print out reports that we use
cloud ERP p. 12 to make sure they all look the same and everything's working right."
7 ways to ensure a successful Some of the functionality of the Epicor E10 system is a big improvement as
cloud ERP implementation . well.
. p. 17
Further reading p. 24
Page 6 of 24
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"We really like the [Business Activity Queries] in dashboards that you can
In this e-guide run on Epicor," Dalsin said. "You can extract your data however you like it
and get the fields you need, and then, you can add that to one of the menus
Dalsin Industries returns to on or multiple menus on Epicor. So, if sales needs it and shipping needs it, they
premises with Epicor ERP
can't always get to each other's menus, but if you can put it on the different
system p. 2
menus that they can get to, they both can see those dashboards. That just
gives them more information tailored to their function, and that helps them
FedEx's Oracle hybrid cloud do their job better."
only a bridge to all-SaaS ERP
. p. 8
Next Article
Why some manufacturers
stick with on-premises vs.
cloud ERP p. 12
Further reading p. 24
Page 7 of 24
E-guide
In this e-guide
FedEx's Oracle hybrid cloud only a bridge
Dalsin Industries returns to on to all-SaaS ERP
premises with Epicor ERP
system p. 2 Tony Kontzer, Contributor, SearchERP
Adding to the urgency and complexity of the company's strategy is the fact
that it's facing daunting integration demands, as it continues to absorb the
Page 8 of 24
E-guide
impact of two of its largest acquisitions ever -- the $1.4 billion purchase in
In this e-guide 2015 of reverse logistics provider GENCO, which specializes in product
returns, and the $4.8 billion deal for Dutch package-delivery firm TNT
Dalsin Industries returns to on Express in 2016.
premises with Epicor ERP
system p. 2
Moving to the cloud meant FedEx would not only be jettisoning its
investments in PeopleSoft and SAP, but it would also be replacing TNT's
SAP environment. To make the transition easier and enable the company to
meet an aggressive timeline, Dearen and his team will take information
Page 9 of 24
E-guide
directly from legacy applications and translate it for exposure via the Oracle
In this e-guide cloud. Eventually, those legacy applications and Oracle hybrid cloud
architecture will cease to be, and the data will live permanently in FedEx's
Dalsin Industries returns to on new Oracle cloud applications.
premises with Epicor ERP
system p. 2 After selecting Oracle in early 2017, FedEx spent a good chunk of the rest of
the year standardizing global business and financial processes in
FedEx's Oracle hybrid cloud preparation for life in the cloud. Dearen stressed that taking the time to do
only a bridge to all-SaaS ERP this should take precedence over getting up and running in the cloud sooner.
. p. 8
"Everyone wants to reduce the cost of IT, but it's just as important to
Why some manufacturers standardize your business processes that you're going to run in the cloud as
stick with on-premises vs. it is to roll out new cloud software," Dearen said. Without this step, he added,
cloud ERP p. 12 "your cloud project will not be a success."
Page 10 of 24
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Next Article
Page 11 of 24
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In this e-guide
Why some manufacturers stick with on-
Dalsin Industries returns to on premises vs. cloud ERP
premises with Epicor ERP
system p. 2 Beth Stackpole, Contributor, SearchERP
Despite the hoopla over the cloud's perceived benefits -- faster delivery,
Why some manufacturers
easier maintenance and regulated monthly costs -- cloud ERP is simply not a
stick with on-premises vs.
cloud ERP p. 12 perfect fit for every manufacturer, particularly those in highly regulated
industries or where control and the ability to customize are still top dogs.
Cloud ERP is certainly gaining traction, especially in larger organizations and
7 ways to ensure a successful
cloud ERP implementation .
companies making a significant push into digital manufacturing. At least 35%
. p. 17 of new ERP deployments in large enterprises will support a SaaS model and
be loosely coupled with on-premises manufacturing execution systems,
Further reading p. 24
according to Gartner.
But when weighing on-premises vs. cloud ERP, many companies are opting
to stay entirely with their on-premises model for now and possibly the
foreseeable future -- mainly because of complexity, the manufacturers'
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needs for very specific customizations and the realization that cloud
In this e-guide deployments aren't always as turnkey as promised.
7 ways to ensure a successful "Some companies are still very much attached to the extreme customization
cloud ERP implementation . that traditional ERP afforded them for years; that's the main case I can think
. p. 17 of," Bonfante said. "They are the same customers that struggled to upgrade
systems and have very specific processes they spent a lot of time and
Further reading p. 24 money on."
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options because its operations were widely spread across eight different
In this e-guide Caribbean islands.
Dalsin Industries returns to on "Because of the pure lack of connectivity, they simply could not use cloud
premises with Epicor ERP apps," explained Chris Devault, manager of software selection at Panorama.
system p. 2 "In some geographic locations, we are still seeing companies without
consistent access to the internet. In addition, North American customers in
FedEx's Oracle hybrid cloud many rural areas may not have the fiber optics connections to get the
only a bridge to all-SaaS ERP bandwidth they need, or maybe it's a remote plant that simply doesn't have
. p. 8 access to cellular connectivity all the time."
Doing the work of mapping on-premises vs. cloud ERP benefits and
shortcomings to specific business requirements is the only way companies
can orchestrate the shift to the cloud without incurring additional risk. It's far
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too easy to get caught up in the cloud hype and get swept into a technology
In this e-guide transition that isn't a match for business needs.
Dalsin Industries returns to on Dalsin Industries Inc., a contract sheet metal manufacturer, learned this
premises with Epicor ERP lesson the hard way when it opted to migrate to cloud ERP several years
system p. 2 ago, according to Jeff Dalsin, IT business analyst. The company had
outgrown an outdated Epicor ERP system and moved to a SaaS-based Plex
FedEx's Oracle hybrid cloud system, primarily because cloud was seen as the next "shiny object," and the
only a bridge to all-SaaS ERP company was quick to embrace what it believed was the future of modern
. p. 8 computing, Dalsin said.
Why some manufacturers "People latched on and we were off and running," he noted, adding that the
stick with on-premises vs. cloud seemed to make sense, given that the firm's relatively small IT group
cloud ERP p. 12 was eager to offload responsibility for regular maintenance and upgrade
tasks. Yet the reality of losing control over upgrade schedules, coupled with
7 ways to ensure a successful the software's limited functionality in critical areas like quoting multiple jobs,
cloud ERP implementation . convinced Dalsin and his team that they had jumped the gun with cloud ERP.
. p. 17
"We'd get an email that an update was done, and the next day, inevitably
Further reading p. 24
something didn't work and we'd have to contact them to get it fixed," he said.
"We thought it would be a plus not to have to do upgrades ourselves, but the
thing we didn't think about was, once the upgrade is done, you have to adapt
to changes when the [software provider] thinks it's best, not when you think
it's best."
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FedEx's Oracle hybrid cloud In the on-premises vs. cloud ERP debate, for now there's no clear winner or
only a bridge to all-SaaS ERP loser.
. p. 8
Further reading p. 24
Page 16 of 24
E-guide
In this e-guide
7 ways to ensure a successful cloud ERP
Dalsin Industries returns to on implementation
premises with Epicor ERP
system p. 2 George Lawton, Contributor, SearchERP
Further reading p. 24
1. Start with business processes
A good starting point in a successful cloud ERP implementation is to
document and pay attention to your company's business processes. Michael
J. White, director of IT at ACG Materials, a mining and mineral producer,
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"There are certainly some portions of processes for which an ERP adds no
In this e-guide value, but where double entry is occurring, inefficiency and error will follow,"
White said. "A successful implementation minimizes the need for shadow
Dalsin Industries returns to on systems and doesn't ask users to perform the same work multiple times." He
premises with Epicor ERP
found that NetSuite's ease of customization and integration made it able to
system p. 2
meet any requirements that would lead to this unwanted behavior.
Page 19 of 24
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"This does not mean you have to have cookie-cutter versions of the
7 ways to ensure a successful
cloud ERP implementation .
software, but that you need to work with the level of configuration the
. p. 17 software provides," Wishart said. This really shows its value during
upgrades, since the cost of ensuring all components work together in a
Further reading p. 24
consistent and error-free manner is largely borne by the SaaS provider.
The city still does its acceptance testing and runs through basic business
activities, but any problems are handed off to the cloud provider for
correction. This process is far less work and cost to the city.
Page 20 of 24
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Further reading p. 24
6. Audit and plan cloud security
Compliance and security should be top goals for a successful cloud ERP
implementation since cloud transfers some control away from an
organizations IT department to the cloud ERP provider. "Security and
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In this e-guide
7. Plan extracts and postings
Dalsin Industries returns to on Cloud ERP implementations include tools for extracting and posting data,
premises with Epicor ERP but this is not always easy to scale or customize, said Sashi Narahari, CEO
system p. 2
at HighRadius, an accounts receivable software provider. He has seen many
enterprises run into problems with data transaction performance for large
FedEx's Oracle hybrid cloud cloud ERP implementations. Narahari believes that most cloud ERP services
only a bridge to all-SaaS ERP
are more suited for a niche industry or domain rather than global
. p. 8
implementation.
Why some manufacturers Therefore, it is important for IT managers to make sure they are either
stick with on-premises vs. equipped to build and configure a system to generate ERP extracts or file
cloud ERP p. 12 consumption programs in-house. If not, they need to reach out to the cloud
ERP provider to figure out how to make this work smoothly. "In a few
7 ways to ensure a successful projects, we have seen external IT partners being used to build this
cloud ERP implementation . functionality, which typically drags the whole implementation process down,"
. p. 17
Narahari said.
Further reading p. 24
Next Article
Page 23 of 24
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In this e-guide
About SearchERP
Dalsin Industries returns to on
SearchERP was built to help startups, small and mid-sized businesses, and
premises with Epicor ERP
system p. 2
large corporations better leverage modern ERP technologies and strategies.
Further reading p. 24
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