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E-guide

Cloud vs. On-Premises


ERP Use Cases
Plus, 7 ways to ensure a successful cloud ERP implementation
E-guide

In this e-guide
In this e-guide:
Dalsin Industries returns to on
Cloud vs. on-premises ERP – which one should you choose?
premises with Epicor ERP
system p. 2 There are advantages and disadvantages to each option –
flexibility, cost, modern integration capabilities, for starters.
FedEx's Oracle hybrid cloud And a hybrid option makes the decision even more complex.
only a bridge to all-SaaS ERP
. p. 8 We created this expert guide – showcasing a variety of cloud
and on-premises use cases – to help you make the best choice
Why some manufacturers
based on your business’ unique needs. Explore:
stick with on-premises vs.
cloud ERP p. 12
• Why manufacturing company Dalsin Industries moved
back to on-premises Epicor after implementing a Plex
7 ways to ensure a successful
cloud ERP implementation . cloud ERP system
. p. 17 • How FedEx is using Oracle hybrid cloud as a placeholder
that will bridge them into an all-cloud future
Further reading p. 24 • 7 ways to ensure a successful cloud ERP implementation

An ERP implementation isn’t a “one size fits all” approach.


That’s why we’re here to help!

Page 1 of 24
E-guide

In this e-guide
Dalsin Industries returns to on premises
Dalsin Industries returns to on with Epicor ERP system
premises with Epicor ERP
system p. 2 Jim O'Donnell, News Editor, SearchERP

FedEx's Oracle hybrid cloud


When Dalsin Industries needed to upgrade an outdated Epicor ERP system,
only a bridge to all-SaaS ERP moving to the cloud seemed like an ideal option. However, in a plot twist out
. p. 8 of a romance novel, the cloud relationship didn't quite work out, and Dalsin
headed back into the on-premises arms of Epicor.
Why some manufacturers
Dalsin Industries thought that moving to the cloud would take some of the
stick with on-premises vs.
cloud ERP p. 12 stress off of managing the ERP system, because updates can be done
remotely and automatically. However, according to Jeff Dalsin, IT business
analyst for Dalsin Industries, being in the cloud created unforeseen
7 ways to ensure a successful
cloud ERP implementation .
problems, and the return to an on-premises Epicor ERP system enabled the
. p. 17 company to regain control of the system.

Dalsin Industries, a sheet metal fabrication contract manufacturer based in


Further reading p. 24
Bloomington, Minn., was a longtime user of the Epicor Vantage ERP system.
But, in 2012, the company decided that an upgrade to a new version was
needed when it opened a new plant in Phoenix, according to Dalsin.

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"When we opened the facility in Phoenix, we were still on [Epicor] Vantage,


In this e-guide and we had not upgraded to version 8 because it was doing everything we
needed it to do," Dalsin said. "But because we were opening another facility,
Dalsin Industries returns to on we decided we better look at upgrading our system so they were both
premises with Epicor ERP
running the same system. We were running a little bit behind and knew we
system p. 2
were going to have to do it even though [Vantage] was doing everything we
needed it to do at the time."
FedEx's Oracle hybrid cloud
only a bridge to all-SaaS ERP
. p. 8
Automatic remote updates made cloud appealing
Why some manufacturers Dalsin brought in consultants who recommended upgrading to the latest
stick with on-premises vs. version of Epicor or moving to a cloud-based ERP system.
cloud ERP p. 12
"We thought it would be nice to have our stuff [in the cloud]. We wouldn't
7 ways to ensure a successful have to do our updates ourselves because it's maintained off-site, and
cloud ERP implementation . because we had the two facilities, it would make it easier that way," Dalsin
. p. 17 said.

Dalsin decided to go with the Plex cloud-based ERP system and began an
Further reading p. 24
aggressive implementation project that started in January 2012 and was
completed by July. Dalsin explained that the accelerated implementation
project may have led to some flaws in the Plex cloud ERP system that were
not obvious when the system was first evaluated.

Page 3 of 24
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"When we started to implement it, there were different departments that


In this e-guide brought up some concerns about it -- about what they couldn't do. The
pricing was very cumbersome, and you could quote multiple quantities in the
Dalsin Industries returns to on old system," he said.
premises with Epicor ERP
system p. 2 Although the Plex ERP system did some things as well as or better than the
Epicor ERP system -- for example, Dalsin liked Plex's inventory system
FedEx's Oracle hybrid cloud better than Epicor's -- there were significant issues where it was decidedly
only a bridge to all-SaaS ERP inferior, Dalsin said. The longer it ran Plex, the more apparent these flaws
. p. 8 became, and it was the nature of the cloud system itself that was one of the
main reasons Dalsin began to think about a move back to an on-premises
Why some manufacturers ERP system.
stick with on-premises vs.
cloud ERP p. 12

Automatic updates not an advantage once


7 ways to ensure a successful implemented
cloud ERP implementation .
. p. 17 Typically, an advantage of the cloud, particularly for a midsize operation like
Dalsin Industries, is that a company no longer has to manage the system,
Further reading p. 24 and tasks like upgrades are handled automatically. This feature did not
benefit Dalsin, however.

"One of the things that we didn't like about the cloud was, when they would
do updates automatically, they wouldn't tell you until they actually did it, and
you didn't know how it would act," Dalsin said. "There were a couple times

Page 4 of 24
E-guide

when we had to get them on the phone right away and get things fixed
In this e-guide because there were things we couldn't do because something was broken
on our end from what they did. You could never test it out ahead of time."
Dalsin Industries returns to on
premises with Epicor ERP Because of previous familiarity with the Vantage system, it appeared that a
system p. 2 move to a newer version of an Epicor ERP system was a natural fit.

FedEx's Oracle hybrid cloud


"We were on Plex for about two years, and then, we started implementing
only a bridge to all-SaaS ERP Epicor E10," Dalsin said. "We started working with Epicor and had
. p. 8 consultants come in because we knew the Vantage world and had a good
understanding of the menu scheme."
Why some manufacturers
Even though the Epicor E10 ERP system was similar to the old Vantage
stick with on-premises vs.
cloud ERP p. 12 system, there were challenges in moving from one system to another and
then to another within a short space of a few years. For example, Dalsin
trained all the users in Plex and then had to retrain them in the new on-
7 ways to ensure a successful
cloud ERP implementation .
premises Epicor E10 system.
. p. 17
"It still had the same feel as the old system, but some of the people here had
never used Vantage before," Dalsin said. "So, there were a lot of people on
Further reading p. 24
the floor who were new to using the MES [manufacturing execution system]
screens for data collection. We just used the data collection terminals on the
floor rather than a full-blown client because the floor doesn't need the whole
system."

Page 5 of 24
E-guide

In this e-guide
Back in control of system updates
Dalsin Industries returns to on Dalsin said that going back to on premises gives him better control over
premises with Epicor ERP system updates, and he can test processes before they go live.
system p. 2
"Now, with Epicor, before we do an update, we load the version that we want
FedEx's Oracle hybrid cloud to go to on a virtual test site, and then, we test it out from quote to cash and
only a bridge to all-SaaS ERP get different people in the room to do their processes," Dalsin said. "We'll
. p. 8 just walk through the whole process to make sure that everything works,
and if it does, then we just have to test out our BPMs [business process
Why some manufacturers management tools and code] and the customizations that we have in the
stick with on-premises vs. system to make sure those all work. Finally, we print out reports that we use
cloud ERP p. 12 to make sure they all look the same and everything's working right."

7 ways to ensure a successful Some of the functionality of the Epicor E10 system is a big improvement as
cloud ERP implementation . well.
. p. 17

Further reading p. 24

Page 6 of 24
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"We really like the [Business Activity Queries] in dashboards that you can
In this e-guide run on Epicor," Dalsin said. "You can extract your data however you like it
and get the fields you need, and then, you can add that to one of the menus
Dalsin Industries returns to on or multiple menus on Epicor. So, if sales needs it and shipping needs it, they
premises with Epicor ERP
can't always get to each other's menus, but if you can put it on the different
system p. 2
menus that they can get to, they both can see those dashboards. That just
gives them more information tailored to their function, and that helps them
FedEx's Oracle hybrid cloud do their job better."
only a bridge to all-SaaS ERP
. p. 8
Next Article
Why some manufacturers
stick with on-premises vs.
cloud ERP p. 12

7 ways to ensure a successful


cloud ERP implementation .
. p. 17

Further reading p. 24

Page 7 of 24
E-guide

In this e-guide
FedEx's Oracle hybrid cloud only a bridge
Dalsin Industries returns to on to all-SaaS ERP
premises with Epicor ERP
system p. 2 Tony Kontzer, Contributor, SearchERP

SAN FRANCISCO -- This just in from the Oracle OpenWorld conference:


FedEx's Oracle hybrid cloud
Forget any notion of long-term cloud-legacy symbiosis in an Oracle hybrid
only a bridge to all-SaaS ERP
. p. 8 cloud. Once an organization starts to move critical systems to the cloud, it's
full steam ahead.

Why some manufacturers


In a well-attended session on Oracle hybrid cloud integration at OpenWorld,
stick with on-premises vs.
a FedEx executive intimated that efforts to integrate cloud and on-premises
cloud ERP p. 12
applications can be placeholders that bridge companies to an all-cloud
future. At least, that's how FedEx is approaching its yearslong
7 ways to ensure a successful
transformation into a cloud-first company.
cloud ERP implementation .
. p. 17
The Memphis, Tenn., logistics giant is in year three of a five-year effort to
modernize its finance, accounting and supply chain systems, all of which are
Further reading p. 24 being consolidated on the Oracle ERP Cloud and Analytics Cloud. Seeing a
future filled with robotics, automation and real-time analytics, FedEx is
betting that cloud systems will give it a leg up in that world.

Adding to the urgency and complexity of the company's strategy is the fact
that it's facing daunting integration demands, as it continues to absorb the

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E-guide

impact of two of its largest acquisitions ever -- the $1.4 billion purchase in
In this e-guide 2015 of reverse logistics provider GENCO, which specializes in product
returns, and the $4.8 billion deal for Dutch package-delivery firm TNT
Dalsin Industries returns to on Express in 2016.
premises with Epicor ERP
system p. 2

Oracle hybrid cloud a bridge from PeopleSoft, SAP


FedEx's Oracle hybrid cloud
only a bridge to all-SaaS ERP Michael Dearen, managing director of FedEx's corporate administrative
. p. 8 solutions team, told OpenWorld attendees that the company was drawn to
Oracle ERP Cloud, the vendor's SaaS ERP offering, for its perceived
Why some manufacturers business value, continuous improvement and robust suite of tools.
stick with on-premises vs.
cloud ERP p. 12 But even without those attractions, Dearen said the Oracle cloud's reporting
and analytics capabilities alone would have provided sufficient justification
7 ways to ensure a successful to make the move.
cloud ERP implementation .
. p. 17 "We find that it's often impossible to get data in a common and usable
format," Dearen said. "We wanted to put data in a meaningful set of criteria
so it could be used around the world."
Further reading p. 24

Moving to the cloud meant FedEx would not only be jettisoning its
investments in PeopleSoft and SAP, but it would also be replacing TNT's
SAP environment. To make the transition easier and enable the company to
meet an aggressive timeline, Dearen and his team will take information

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E-guide

directly from legacy applications and translate it for exposure via the Oracle
In this e-guide cloud. Eventually, those legacy applications and Oracle hybrid cloud
architecture will cease to be, and the data will live permanently in FedEx's
Dalsin Industries returns to on new Oracle cloud applications.
premises with Epicor ERP
system p. 2 After selecting Oracle in early 2017, FedEx spent a good chunk of the rest of
the year standardizing global business and financial processes in
FedEx's Oracle hybrid cloud preparation for life in the cloud. Dearen stressed that taking the time to do
only a bridge to all-SaaS ERP this should take precedence over getting up and running in the cloud sooner.
. p. 8
"Everyone wants to reduce the cost of IT, but it's just as important to
Why some manufacturers standardize your business processes that you're going to run in the cloud as
stick with on-premises vs. it is to roll out new cloud software," Dearen said. Without this step, he added,
cloud ERP p. 12 "your cloud project will not be a success."

Having standardized processes, FedEx spent much of 2018 deciding on a


7 ways to ensure a successful
cloud ERP implementation .
global system design, and it just recently began a multiphase deployment
. p. 17 that will focus on Singapore and five European nations over the next several
months. The rollout to the rest of the world will unfold over the next three
Further reading p. 24
years, during which time Dearen said all of GENCO's and TNT's systems
also would be migrated to the new FedEx platform.

Ultimately, FedEx expects its cloud transformation will position it to more


readily embrace emerging technologies, drive more insight to the business,
become more agile and optimize its future delivery services.

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One thing is certain: There's no turning back now.


In this e-guide
"FedEx is all in on the Oracle cloud," Dearen said. "We're not going to go
Dalsin Industries returns to on back and do a PeopleSoft upgrade, and we're certainly not going to invest
premises with Epicor ERP any more in SAP. There will be bumps along the road. The test is how you
system p. 2 react to those bumps in the road."

FedEx's Oracle hybrid cloud


only a bridge to all-SaaS ERP A culture accustomed to change
. p. 8
One interesting aspect of Dearen's discussion of FedEx's Oracle hybrid
Why some manufacturers cloud strategy was the surprisingly minimal mention of change management,
stick with on-premises vs. which is typically a high priority in cloud migrations. Dearen said because of
cloud ERP p. 12 FedEx's strong leadership, he expects little issue in getting employees to
embrace the cloud. In fact, he said he anticipates users to push IT to adopt
7 ways to ensure a successful whatever services will catapult the company forward. It's a culture that's
cloud ERP implementation . clearly not about resting on one's laurels.
. p. 17
"At FedEx, it's constant change," Dearen said. "The business is going to
continue to want to evolve, and our organization has wholeheartedly
Further reading p. 24
embraced that."

Next Article

Page 11 of 24
E-guide

In this e-guide
Why some manufacturers stick with on-
Dalsin Industries returns to on premises vs. cloud ERP
premises with Epicor ERP
system p. 2 Beth Stackpole, Contributor, SearchERP

FedEx's Oracle hybrid cloud


Cloud software is all the rage, and even ERP has been steadily shifting from
only a bridge to all-SaaS ERP a traditional on-premises model to deployment in the cloud. But for most
. p. 8 manufacturers, the on-premises vs. cloud ERP debate is far from settled.

Despite the hoopla over the cloud's perceived benefits -- faster delivery,
Why some manufacturers
easier maintenance and regulated monthly costs -- cloud ERP is simply not a
stick with on-premises vs.
cloud ERP p. 12 perfect fit for every manufacturer, particularly those in highly regulated
industries or where control and the ability to customize are still top dogs.
Cloud ERP is certainly gaining traction, especially in larger organizations and
7 ways to ensure a successful
cloud ERP implementation .
companies making a significant push into digital manufacturing. At least 35%
. p. 17 of new ERP deployments in large enterprises will support a SaaS model and
be loosely coupled with on-premises manufacturing execution systems,
Further reading p. 24
according to Gartner.

But when weighing on-premises vs. cloud ERP, many companies are opting
to stay entirely with their on-premises model for now and possibly the
foreseeable future -- mainly because of complexity, the manufacturers'

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needs for very specific customizations and the realization that cloud
In this e-guide deployments aren't always as turnkey as promised.

Dalsin Industries returns to on


premises with Epicor ERP The popularity of on-premises vs. cloud ERP
system p. 2
A survey by Mint Jutras, a market research firm specializing in enterprise
FedEx's Oracle hybrid cloud software, found that 31% of respondents plan to retain some traditional on-
only a bridge to all-SaaS ERP premises deployments of ERP and other business software beyond 10
. p. 8 years. In particular, the cloud might not make as much sense for
organizations that span multiple industries or companies that have invested
Why some manufacturers significantly in in-depth customizations, according to Thierry Bonfante,
stick with on-premises vs. former vice president of global product management at Epicor Software
cloud ERP p. 12 Corp. and now head of product at uPort.

7 ways to ensure a successful "Some companies are still very much attached to the extreme customization
cloud ERP implementation . that traditional ERP afforded them for years; that's the main case I can think
. p. 17 of," Bonfante said. "They are the same customers that struggled to upgrade
systems and have very specific processes they spent a lot of time and
Further reading p. 24 money on."

Companies with multiple sites -- including those in geographic areas that


have inconsistent bandwidth -- can also run into problems with cloud ERP.
That was the case for a home improvement store and client of consultancy
Panorama Consulting Solutions LLC. The store was limited in its deployment

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options because its operations were widely spread across eight different
In this e-guide Caribbean islands.

Dalsin Industries returns to on "Because of the pure lack of connectivity, they simply could not use cloud
premises with Epicor ERP apps," explained Chris Devault, manager of software selection at Panorama.
system p. 2 "In some geographic locations, we are still seeing companies without
consistent access to the internet. In addition, North American customers in
FedEx's Oracle hybrid cloud many rural areas may not have the fiber optics connections to get the
only a bridge to all-SaaS ERP bandwidth they need, or maybe it's a remote plant that simply doesn't have
. p. 8 access to cellular connectivity all the time."

Why some manufacturers


stick with on-premises vs. Sheet metal maker undoes its move to SaaS
cloud ERP p. 12
Security and regulatory restrictions, which have historically been big
7 ways to ensure a successful inhibitors to cloud deployments, tend to be less of a reason to steer clear of
cloud ERP implementation . cloud-based ERP. Many organizations have grown to trust that cloud
. p. 17 security is typically stronger than what is possible in private data centers,
and cloud ERP vendors have come up with options beyond multi-tenant
Further reading p. 24 SaaS applications -- private cloud or hosting options, for example -- to
ensure that companies can stay in compliance with regulatory directives.

Doing the work of mapping on-premises vs. cloud ERP benefits and
shortcomings to specific business requirements is the only way companies
can orchestrate the shift to the cloud without incurring additional risk. It's far

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too easy to get caught up in the cloud hype and get swept into a technology
In this e-guide transition that isn't a match for business needs.

Dalsin Industries returns to on Dalsin Industries Inc., a contract sheet metal manufacturer, learned this
premises with Epicor ERP lesson the hard way when it opted to migrate to cloud ERP several years
system p. 2 ago, according to Jeff Dalsin, IT business analyst. The company had
outgrown an outdated Epicor ERP system and moved to a SaaS-based Plex
FedEx's Oracle hybrid cloud system, primarily because cloud was seen as the next "shiny object," and the
only a bridge to all-SaaS ERP company was quick to embrace what it believed was the future of modern
. p. 8 computing, Dalsin said.

Why some manufacturers "People latched on and we were off and running," he noted, adding that the
stick with on-premises vs. cloud seemed to make sense, given that the firm's relatively small IT group
cloud ERP p. 12 was eager to offload responsibility for regular maintenance and upgrade
tasks. Yet the reality of losing control over upgrade schedules, coupled with
7 ways to ensure a successful the software's limited functionality in critical areas like quoting multiple jobs,
cloud ERP implementation . convinced Dalsin and his team that they had jumped the gun with cloud ERP.
. p. 17
"We'd get an email that an update was done, and the next day, inevitably
Further reading p. 24
something didn't work and we'd have to contact them to get it fixed," he said.
"We thought it would be a plus not to have to do upgrades ourselves, but the
thing we didn't think about was, once the upgrade is done, you have to adapt
to changes when the [software provider] thinks it's best, not when you think
it's best."

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He admitted that conducting a more formal business case instead of letting


In this e-guide technology drive the deployment cycle may have prevented Dalsin's
premature embrace of cloud ERP. After a couple years into the rollout, the
Dalsin Industries returns to on firm decided to go back to an on-premises deployment of Epicor. "Hosted
premises with Epicor ERP
cloud could work for us in the future," Dalsin said. "But for now, we're not
system p. 2
talking about it."

FedEx's Oracle hybrid cloud In the on-premises vs. cloud ERP debate, for now there's no clear winner or
only a bridge to all-SaaS ERP loser.
. p. 8

Why some manufacturers Next Article


stick with on-premises vs.
cloud ERP p. 12

7 ways to ensure a successful


cloud ERP implementation .
. p. 17

Further reading p. 24

Page 16 of 24
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In this e-guide
7 ways to ensure a successful cloud ERP
Dalsin Industries returns to on implementation
premises with Epicor ERP
system p. 2 George Lawton, Contributor, SearchERP

FedEx's Oracle hybrid cloud


A successful cloud ERP implementation depends on many factors, and
only a bridge to all-SaaS ERP going live is only one step in the journey. It's important to stay focused on
. p. 8 the business outcomes that were defined at the outset of the project,
whether that's faster billing cycles, improved cash collections or increased
Why some manufacturers services utilization, said Andrea Lagan, chief customer officer at
stick with on-premises vs. FinancialForce, a cloud ERP service.
cloud ERP p. 12
Successful enterprises adopt a variety of practices in their cloud ERP
implementations, including assessing their current business processes,
7 ways to ensure a successful
cloud ERP implementation .
keeping customizations to a minimum, assessing data management
. p. 17 capabilities and evaluating security.

Further reading p. 24
1. Start with business processes
A good starting point in a successful cloud ERP implementation is to
document and pay attention to your company's business processes. Michael
J. White, director of IT at ACG Materials, a mining and mineral producer,

Page 17 of 24
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said: "The better an organization understands the processes and


In this e-guide requirements it generates, the better it can guide the design and
implementation of its ERP instance and thus ensure success."
Dalsin Industries returns to on
premises with Epicor ERP This preparation also enables management to make strategic decisions
system p. 2 about where processes will be changed to use default system behavior and
fully understand the ramifications of those decisions. White found that
FedEx's Oracle hybrid cloud NetSuite's SuiteSuccess helped ACG with these decisions using
only a bridge to all-SaaS ERP preconfigured instances of processes that follow best practices.
. p. 8
There can be important differences in how workflows are supposed to
Why some manufacturers execute and what departments actually do. White recommended that IT
stick with on-premises vs. managers work with subject matter experts and process owners to ensure
cloud ERP p. 12 that key stakeholder perspectives are considered. "Do not assume that you
know all of the intricacies of daily business operations," White said.
7 ways to ensure a successful
cloud ERP implementation .
. p. 17 2. Measure shadow processes
One way of assessing the success of a cloud ERP implementation is to
Further reading p. 24
measure the use of shadow processes being used before and after
deployment. These can include the use of spreadsheets, paper and cloud
services that have not been vetted by IT.

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"There are certainly some portions of processes for which an ERP adds no
In this e-guide value, but where double entry is occurring, inefficiency and error will follow,"
White said. "A successful implementation minimizes the need for shadow
Dalsin Industries returns to on systems and doesn't ask users to perform the same work multiple times." He
premises with Epicor ERP
found that NetSuite's ease of customization and integration made it able to
system p. 2
meet any requirements that would lead to this unwanted behavior.

FedEx's Oracle hybrid cloud


only a bridge to all-SaaS ERP
3. Be open to new business processes
. p. 8

An ERP implementation can be a great catalyst for transforming a business


Why some manufacturers by revisiting processes and incorporating new standards and best practices.
stick with on-premises vs. Some of the biggest challenges with ERP implementations come from
cloud ERP p. 12 wanting to replicate complex, legacy processes into new, agile solutions.
FinancialForce's Lagan said: "The most successful firms are those that
7 ways to ensure a successful rapidly adopt industry best practices versus trying to customize an ERP
cloud ERP implementation . system in every way possible to match the way they've historically done
. p. 17
business. What worked yesterday may no longer work today because digital
transformation demands a more agile environment."
Further reading p. 24

4. Watch out for customizations


The city of Port Coquitlam in B.C. migrated to cloud ERP to reduce the
technical overhead of running, maintaining and upgrading its aging ERP

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infrastructure. Robin Wishart, director of corporate support for the city,


In this e-guide settled on a cloud ERP service from Unit4, in part because it required no
customization to work with existing business processes.
Dalsin Industries returns to on
premises with Epicor ERP "Customization traps you in the pain cycle where you just go in a huge circle
system p. 2 of regression testing, fixing issues, finding incompatible underlying software
structures and repeating the entire process," Wishart said. As a result,
FedEx's Oracle hybrid cloud organizations might spend years staying on major software versions and
only a bridge to all-SaaS ERP then having to spend huge amounts to upgrade their systems.
. p. 8
Wishart said: "If you need to customize, then you should either change your
Why some manufacturers business practices to align with the standard ERP -- the preferred approach
stick with on-premises vs. -- or host the customization components outside the ERP." For SaaS cloud
cloud ERP p. 12 offerings to work effectively, they need to be standardized.

"This does not mean you have to have cookie-cutter versions of the
7 ways to ensure a successful
cloud ERP implementation .
software, but that you need to work with the level of configuration the
. p. 17 software provides," Wishart said. This really shows its value during
upgrades, since the cost of ensuring all components work together in a
Further reading p. 24
consistent and error-free manner is largely borne by the SaaS provider.

The city still does its acceptance testing and runs through basic business
activities, but any problems are handed off to the cloud provider for
correction. This process is far less work and cost to the city.

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"As ERP products transition from big-bang upgrades to smaller organic


In this e-guide upgrades, I expect the savings to be even larger, as small organic changes
are much less disruptive, easier to test and often require minimal to no
Dalsin Industries returns to on training," Wishart said.
premises with Epicor ERP
system p. 2

5. Practice data repatriation


FedEx's Oracle hybrid cloud
only a bridge to all-SaaS ERP All cloud ERP systems offer some ability to back up and move data to other
. p. 8 systems. But there can be hiccups in getting this to work smoothly.
Enterprises should experiment with bringing this data on premises or to
Why some manufacturers other systems to identify these problems early, in case they decide to
stick with on-premises vs. change their ERP provider.
cloud ERP p. 12
Wishart referred to this process as repatriation, which means the ability to
7 ways to ensure a successful get your data back and then either move it to another cloud provider or even
cloud ERP implementation . on premises. "I am a big proponent of cloud solutions, but it is critical that
. p. 17 there are options available without getting boxed in with just one solution."

Further reading p. 24
6. Audit and plan cloud security
Compliance and security should be top goals for a successful cloud ERP
implementation since cloud transfers some control away from an
organizations IT department to the cloud ERP provider. "Security and

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compliance can be enhanced when leveraging reputable cloud solutions that


In this e-guide focus on dedicating significant resources to protecting their customers'
data," said Kevin Tam, managing principal of payments, cloud and tech at
Dalsin Industries returns to on Coalfire, a cybersecurity service.
premises with Epicor ERP
system p. 2 Successful cloud ERP implementations have worked with reputable cloud
providers that have demonstrated their security through third-party audits
FedEx's Oracle hybrid cloud and compliance across various industry frameworks and standards. "While
only a bridge to all-SaaS ERP these audits cannot ensure complete security, they do demonstrate that
. p. 8 security and compliance are a top priority and concern and that resources
are dedicated toward achieving and maintaining compliance," Tam said.
Why some manufacturers
stick with on-premises vs. Another key success factor is a clear understanding of roles and
cloud ERP p. 12 responsibilities when it comes to security. A successful cloud ERP
implementation requires an understanding of the security controls that are
7 ways to ensure a successful the vendor's responsibility and an understanding of the client's
cloud ERP implementation . responsibilities.
. p. 17
"Once those are well-understood, the client must be able to have the right
Further reading p. 24
processes in place to properly perform those controls to ensure security,"
Tam said. Periodic access reviews can help identify any security issues after
a cloud ERP deployment. IT managers need to be diligent in their security
planning efforts before and after implementation, not only from a technical
perspective, but from business and operations perspectives as well.

Page 22 of 24
E-guide

In this e-guide
7. Plan extracts and postings
Dalsin Industries returns to on Cloud ERP implementations include tools for extracting and posting data,
premises with Epicor ERP but this is not always easy to scale or customize, said Sashi Narahari, CEO
system p. 2
at HighRadius, an accounts receivable software provider. He has seen many
enterprises run into problems with data transaction performance for large
FedEx's Oracle hybrid cloud cloud ERP implementations. Narahari believes that most cloud ERP services
only a bridge to all-SaaS ERP
are more suited for a niche industry or domain rather than global
. p. 8
implementation.

Why some manufacturers Therefore, it is important for IT managers to make sure they are either
stick with on-premises vs. equipped to build and configure a system to generate ERP extracts or file
cloud ERP p. 12 consumption programs in-house. If not, they need to reach out to the cloud
ERP provider to figure out how to make this work smoothly. "In a few
7 ways to ensure a successful projects, we have seen external IT partners being used to build this
cloud ERP implementation . functionality, which typically drags the whole implementation process down,"
. p. 17
Narahari said.

Further reading p. 24
Next Article

Page 23 of 24
E-guide

In this e-guide
About SearchERP
Dalsin Industries returns to on
SearchERP was built to help startups, small and mid-sized businesses, and
premises with Epicor ERP
system p. 2
large corporations better leverage modern ERP technologies and strategies.

We cover all pockets of ERP, including: software selections and


FedEx's Oracle hybrid cloud implementations, on-premise and cloud infrastructures, integration,
only a bridge to all-SaaS ERP
financials, manufacturing management, internet of things (IoT), artificial
. p. 8
intelligence (AI), sales and operational planning and much more.

Why some manufacturers


stick with on-premises vs.
cloud ERP p. 12
For further reading visit us at
https://searcherp.techtarget.com/
7 ways to ensure a successful Images; Fotalia
cloud ERP implementation .
©2018 TechTarget. No part of this publication may be transmitted or reproduced in any form or by any means
. p. 17
without written permission from the publisher.

Further reading p. 24

Page 24 of 24

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