Waste Class Code Selection Flow

Online Services User’s Guide
MARCH 2007
Clean Harbors Online Services User Guide
This guide is the copyright © 2006 Clean Harbors Environmental Services.
42 Longwater Drive
P.O. Box 9149
Norwell, MA 02061-9149
781.792.5000
Clean Harbors has made every effort to supply trademark information about products
mentioned in this guide. The trademarks indicated below were obtained from various
sources. Clean Harbors cannot guarantee the accuracy of this information.
Adobe
Adobe Reader
CleanPack®
Microsoft®
TerisTM
All other product names are the trademarks of the companies producing them.
Clean Harbors Contacts
Corporate Offices: 42 Longwater Drive

P.O. Box 9149
Norwell, MA 02061-9149
Web Site: www.cleanharbors.com
Customer Service: 800.444.4244
Order Placement: 877.333.4244
Site Services: 800.645.8265
Emergency Response: 800.OILTANK (800.645.8265)
e-Mail Addresses: eCommerce

ecommerce@cleanharbors.com
Order Placement
wastepickup@cleanharbors.com
Customer Service
customerservice@cleanharbors.com
Welcome to Clean Harbors Online Services!
Clean Harbors is pleased to announce the availability of its latest online application,
Clean Harbors Online Services.
The Clean Harbors Online Services application is designed for environmental engineers,
chemists, and other waste management professionals who are responsible for the tracking,
removal, and disposal of waste material.
Online Services offers user-specific functions to meet individual user needs; in particular,
users who are responsible for:
•Creating Waste Profiles

•Tracking Manifests
•Creating Reports
The Online Services application is hosted on Clean Harbors’ servers, and is accessible
using the Clean Harbors Web Portal. You can access the portal through the Internet with
either a direct or wireless connection.
Clean Harbors is committed to making your transition from your current applications to
Online Services as easy as possible. This guide is intended to walk you through the above-
mentioned functions, and provide help and support.
Contents
Chapter 1 Getting Started

Accessing Online Services ...................... ......... 1
Logging Off ............................................. .......... 5
Changing Your Password ....................... .......... 5
Contacting Ecommerce .......................... .......... 6
Accessing Online Help ............................ ......... 6
Chapter 2 Selecting a Generating Site

Viewing Generators ................................. ......... 7
Creating a Broker Generator ................... ......... 9
Chapter 3 Waste Profiles

Recertifying a Profile ............................... ....... 12
Accessing Existing Profile ....................... ....... 13
Profile Search .......................................... ....... 13
View a Profile........................................... ....... 14
Edit a Profile ............................................ ....... 15
Copy a Profile .......................................... ....... 15
Creating New Profiles.............................. ....... 16
Step 1: Viewing Vendor Information......... ....... 17
Step 2: Enter Profile Description ............. ....... 17
Step 3: Select Properties......................... ....... 18
Step 4: Entering Waste Composition........ ....... 24
Step 5: Selecting Constituents ................ ....... 27
Step 6: Regulatory Status ....................... ........ 35
Step 7: Adding D.O.T. Shipping Information ... 39
Step 8: Entering Transportation Data....... ....... 42
Step 9: Entering Miscellaneous Data....... ....... 45
Step 10: Submitting the Profile for Approval .... 46
Electronic Submittal................................. ....... 47
Manual Submittal..................................... ....... 48
Waste Material Profile Sheet ................... ....... 48
Chapter 4 Generating Reports

Accessing Reports................................... ....... 51
Manifest Tracking Report ........................ ....... 52
i
Viewing Related Documents ................... ....... 55
View Invoice Report................................. ....... 57
Waste Tracking Detail Report.................. ....... 60
Viewing the Scanned Manifest ................ ....... 61
Profile Summary Report ......................... ........ 63
Certificate of Treatment Report ............... ....... 64
Customer Biennial Data Extracts ............ ........ 65
Small Quantity Generator ....................... ........ 66
Large Quantity Generator........................ ....... 66
Waste Tracking Summary ....................... ....... 67
Appendix A Retrieving Teris Data

Accessing the Teris Database................. ....... 69
Appendix B Terms / Icons Used in Online Services

Department of Transportation.................. ....... 72
Terms ...................................................... ....... 72
Online Services ....................................... ....... 74
Terms ..................................................... ........ 74
Icons ........................................................ ....... 75
Frequently-Used Functions ..................... ....... 76
Accessing EPA Codes ............................ ........ 78
ii
CHAPTER 1
Getting Started Chapter 1
This chapter describes how to:
• Log in/log off from Online Services
• Change your password

• Contact ecommerce
• Access Online Help
Accessing Online Services

1 Access the Internet. It is recommended that you use Microsoft Internet
Explorer 5.0 or greater.
2 Enter HTTP://WWW.CLEANHARBORS.COM to access the Clean Harbors Web
site:
Online Services User’s Guide 1

3 Click . The following login screen appears:

IF YOU FORGET YOUR PASSWORD:
• Click the FORGOT PASSWORD link on the Online Services log in page. A
window appears asking for your e-mail address.
• Enter your e-mail address.

• Click SUBMIT.
• The system sends an e-mail describing how to recover your password and/
or create a new one.
• Enter your user name and password.

NOTE
Your company e-mail address is assigned as a user name. Random system-
generated passwords are assigned during the account creation. You can
change your password at any time after your first login by using the CHANGE
PASSWORD link on the home page.
4 Click the LOG IN button. The system displays the following “Welcome,” or
home screen:

Logging Off
Click the LOG OFF link at the top right of the screen.
Changing Your Password

Passwords expire after a period that is determined by the Clean Harbors system
administrator. Again, you will be prompted to change the password when you
initially log in after the expiration date.
TO CHANGE YOUR PASSWORD:
1 Click the CHANGE PASSWORD link located on the Online Services home page:
The system displays the User Login window:
2 Enter your old password.

NOTE
Passwords are case sensitive and must contain one uppercase letter and one
number. Passwords should be at least six, but not more than ten,
alphanumeric characters in length. Spaces and symbols are not allowed.
3 Enter and confirm your new password.
4 Click .

Contacting Ecommerce
If you have any questions or concerns, click the CONTACT ONLINE SERVICES link
on the home page to contact the eCommerce organization by e-mail
(ecommerce@cleanharbors.com).
Accessing Online Help

Online Services offers two methods of online help:
• To access an online copy of this manual, click the USER GUIDE link in the
Support box on the home page.
• To access online Help, click the HELP link located at the top right of the
home page.

CHAPTER 2
Selecting a Generating Site Chapter 1
Before you begin creating new waste profile streams, or processing existing
ones, you must select the waste generating site.
Viewing Generators
1 Click the VIEW/SELECT GENERATORS tab. The system displays the Company
Search screen listing generating sites (up to 100):
2 Complete one or more of the Company Search fields.
NOTE
Do not enter excessive search data as an invalid search may result. A search
is likely to be successful if you select one or two data fields only.
3 Click . Only those generators matching the criteria you entered appear.
For example, the following screen shows generators in California:

4 Click the COMPANY CODE LINK. The system highlights the selected company
code. For example:
The Broker Billable Companies screen appears displaying the company

you selected:

NOTE
If this screen does not appear automatically, click the BROKER GENERATOR
SETUP tab to access the company record.
Creating a Broker Generator

1 Review the company data to see if the generator location is already set up
against the necessary Billing company.
NOTE
Each generator company code can be tied to only one billing company
code.If a generating company is found on the Select Generators screen but is
not tied to the correct billing company, it must be set up again to establish
the correct billing relationship.
2 Click next to the billing company code.
3 Enter the generator information. Refer to the table for details.

Field Description
Name More than 2 but less than 50 characters.
Addr1 Required field
Addr2 Add secondary address if available.
City Required field
State Required field. Select value from drop-down list.
Country Required field. Select value from drop-down list.
(To change from State list to Province list, select
CA.)
Zip Required field. Zip code must be accurate before
you can save the data.
EPA ID Required for US generating locations. Must be less
than 13 characters.

Field Description
GENREG Generator Registration Number required for Canadian
generating location. Must be less than 17 characters.
Sic-cd Required field. Click link to find valid SIC codes.
Contact First Name Required field.
Contact Last Name Required field.
Phone number Required field.
NOTE
Be sure your entries are correct before saving the data. Once you save the
data, it can be modified by Clean Harbors internal staff only.
4 Click at the upper right side of the screen.
5 Click the VIEW/SELECT GENERATORS tab to refresh the generator company

listing. It may take 2-3 minutes for the generator to appear on the screen.
NOTE
To request changes to the company name and address, send email to
ecommerce@cleanharbors.com or contact your Clean Harbors Customer
Service Representative or Account Manager.

CHAPTER 3
Waste Profiles Chapter 1
A profile is required by Clean Harbors before a waste stream can be approved

for shipment. The profile contains comprehensive descriptions of the waste
including chemical, physical, process and regulatory information.
Recertifying a Profile
Profiles expire annually and must be recertified to be reactivated. If a profile is
expired, you can reactivate it by reviewing your profile information and
resubmitting it.
NOTE
You can submit the profile electronically or manually. If you select to
submit it electronically, simply click the Electronic Submittal button on the
Submit screen. If you select to submit the profile manually, print, review and
sign the profile. You can then email or FAX it to Clean Harbors for
reactivation.Profiles can be emailed to Eprofile1@cleanharbors.com or
FAXed to 1-781-792-1097.

Accessing Existing Profiles
Click the PROFILE tab on the home page. The following Search Profile screen
appears listing existing profiles. Use this screen to search for profiles as well as
edit, view, or copy existing profiles.
Profile Search
1 Deselect the checkboxes that do not apply to the profile you want to find.
2 Click . The system displays the profiles that match the criteria you
selected.
The following example shows search results for “tentative” profiles:

View a Profile
Click the VIEW link next to the profile you want to view. Note that all fields
appear “faded” or “grey” indicating that they are not active fields. You cannot
edit profiles while in View mode.

Edit a Profile
1 Click the EDIT link next to the profile number. The system displays the
following message:
2 Click OK to continue.
The system displays the profile for editing.
3 Be sure to resubmit the profile for approval.

NOTE
Refer to the Creating Profiles section for details on completing each section.
Copy a Profile
Using the Online Services copy function, you can create a new profile by using
a similar existing profile. The existing profile serves as a “template” and can be
modified as necessary to reflect the new profile details.
1 Click the COPY link on the Search Profiles screen:

The Copy Existing Profile screen appears:

2 Click to create a new profile number.
3 Click to find your list of generators.
4 Select a generator from the search results window.
5 Click . The Create Profile screen appears.
6 Modify profile data as required.
7 Continue to process the profile as described in the Creating New Profiles

section.
Creating New Profiles

Complete each section of the Profile screen: Vendors, Description, Properties,
Composition, Constituents, Regulatory, DOT, Transportation, Miscellaneous,
and Submit by following the steps in this section.
NOTE
Be sure to click the after completing each section of the Profile screen.

Step 1: Viewing Vendor Information
1 Click the VENDORS tab to access the Profile Vendors window:
2 Complete the fields, if applicable:
Field Description
Representative sample Select either YES or NO.
supplied
Sampled by Enter the name of the person who sampled the
waste.
Date sampled Date defaults to the current date.
3 Click at the top right of the screen.
Step 2: Enter Profile Description
A profile description is a combination of generator knowledge and/or laboratory

analysis needed to review and approve profiles. Analysis may be provided by
the generator or alternatively, a representative sample may be submitted for
analysis.

1 Click the DESCRIPTION screen tab.The waste description screen appears:
2 Complete the following fields:
Field Description
Waste Description Enter the waste description or the common name of the
material.
What is the process Enter detailed information on how the waste was
generating the waste? generated, and the specific steps that resulted in the
production of the waste.
This information is necessary to ensure that the proper
EPA hazardous waste code(s) is applied.
Note if the material is an unused product.
HIN # Hazardous Identification Number (for government
contracts).
3 Click at the top right of the screen.
Step 3: Select Properties
Use this section to enter and define specific physical and chemical properties of
the material being profiled.
NOTE
Complete the Physical State question first. Depending on the answer to this
question, you may not need to answer other questions. The questions that are
not relevant to this profile will appear inactive, or “grey-out.”

1 Click the PROPERTIES screen tab.

2 Select only the properties related to the profile you are creating. Refer to the
following table for descriptions:
Section Description
Physical State Select the description that most accurately describes this
waste.
Solid without free liquid: A solid that contains no free
liquid or sludge; for example, when a drum containing
solid without free liquid was turned upside down, no
liquid would pour.
Powder: Can easily become airborne and remain
suspended in air (can be an inhalation / ingestion
hazard).
Monolithic solid: Can be described as solids that are as
“hard as a rock.”
Liquid with no solids: 100% free flowing liquid (make
sure the material is 100% liquid to avoid processing
delays; solids can clog hoses and pumps).
Liquid/Solid mixture: A material that has both liquid
and solids, provide the best estimate possible for each
phase of the material being profiled.
Sludge: Semi-solid material or thick viscous fluid (if a
material is truly sludge, don’t check SOLID WITHOUT
FREE LIQUID. Sludge materials require different
processing, such as stabilization, before landfill)
Gas/ Aerosol: Any non-fillable receptacle containing a
gas compressed, liquefied or dissolved under pressure.
Cylinder evaluation forms for all cylinder profiles are
required.
Color Describe the color of the waste.
Odor Choose: none, mild or strong. If you choose STRONG,
you need to elaborate. Selection of strong implies a
noxious or nuisance odor; for example, ammonia and
mercaptans.

Section Description
BTU/LB (MJ/kg) Btu/lb: (British thermal units) is the measure of the
heating value of a material (i.e., how well does it burn?).
The following is a list of Btu/lb values for common
materials:
Gasoline: 8,800
Diesel fuel: 18,700
Methanol: 8,600
Paper: 7000
1,1,1-Trichloroethane: 3,100
Water
Total Organic Carbon A measure of the organic content or carbon content of a
(TOC) material. A waste stream can be tested for the organic
carbon content or, in most cases, can be estimated. The
TOC is necessary for liquids to determine if the waste is:
(1) a wastewater or non-wastewater per EPA definition
(2) a high or low TOC subcategory for land disposal
restrictions. Examples of the three categories of TOC
are:
TOC less than 1%
Water with metals or salts, acids, bases and no organics
TOC 1% - 9%
Water with 5% alcohol
TOC greater than 10%
Gasoline or oil
pH A range of numbers from 0-14, expressing the relative
acidity or alkalinity of a solution.
A material with a pH of 7 is considered neutral. Stronger
acids have a lower pH and stronger bases have a higher
pH. If a material is a solid, the pH of a 10% solution in
water should be entered. The following is a list of pH
amounts for some common materials:
Battery Acid: <1
30% Hydrochloric acid: <2
Lemon Juice: 2.4
Vinegar: 2.9
Pure water: 7

Section Description
Specific Gravity/Density Related to the density--the more dense the material the
higher the specific gravity. Materials that float on water
are less dense and have a lower specific gravity; likewise
materials that sink in water are more dense and have a
higher specific gravity. The following is a list of specific
gravities for some common materials:
Gasoline: less than 0.8
Ethanol: 0.8-1.0
Water: 1.0
Antifreeze: 1.0-1.2
Methylene Chloride: 1.2
Melting Point (F/C) The temperature at which a solid becomes a liquid. Most
solids have melting points above 200 degrees Fahrenheit.
Melting points of some common materials are:
Sodium hydroxide: 04 F
Copper: 981 F
Boiling Point (F/C) The temperature at which a liquid boils. The boiling
point is part of the criteria for determining the DOT
packing group. Boiling points of some materials are:
Methanol: 48.1 F
Gasoline: Greater than 100 F
2-Methyl-1-butene: 7.8
Ash (%) Residue remaining after complete combustion of a
material (i.e., after the material has burned completely).
Generally, materials with low BTU values, such as soil,
generate a higher percentage of ash after combustion.
This value has generally not been determined prior to
shipment, therefore UNKNOWN is an acceptable
selection.
Number of Phases/Layers If the material is a liquid, indicate the number of liquid
layers and the approximate percentage of each layer. For
a 50/50 oil and water mixture it would look like this:
Phases/Layers: 2
% by volume: -TOP: 50 - MID: 0 - BOTTOM: 50

Section Description
Flash Point (F/C) Temperature at which a material releases a vapor
sufficient to form an ignitable mixture with air. The flash
point can be determined by testing but often can be
estimated based on the constituents. This information is
one of the criteria for determining the proper DOT
shipping name and packing group. Flash points of some
common materials are:
Acetone: 5 F
Gasoline: less than 73 F
Kerosene: 00 F - 150 F
Viscosity (Centipoise) Measures the resistance to flow of a liquid. This value is
important in determining how easily a material will
pump. Very thick/highly viscous materials require
special processing equipment for the material to be
removed from the container / tanker. Here are some
examples of viscosity for some common materials (the
unit of measure associated with viscosity is the
centipoise):
Water: 1-100
Motor Oil: 01-500
Molasses: 501-10,000
Vapor Pressure (mm/hG) A measure of a liquid's volatility. If you are not sure
what the Vapor Pressure is, leave this question blank.
Below are examples of vapor pressures at 25oC for some
common materials:
Water: 3.8 mmHg
Methyl Ethyl Ketone: 00 mmHg
Methylene Chloride: 465 mmHg
p-Dichlorobenzene: <1 mmHg
Ethyl Acetate: 95 mmHg
Motor Oil: <10 mmHg
Hexane: 48 mmHg
Toluene: 29 mmHg
3 To save your entries, click at the top right of the screen.

Step 4: Entering Waste Composition
Use this section to list all components in the material you are profiling and also
to specify any associated EPA and state waste codes.
BE SURE TO:
• Identify all components, including non chemicals, such as rags or soil.
• Enter one component per line.
• All EPA waste codes listed on a profile must be represented here. For
example, if the profile is RCRA for D007 then chromium must be entered.
If F003 is listed, then the associated spent solvent must be entered
(acetone).
• All entries from the Constituent section (next section of the profile), must
also appear in this section.
• The max value field of all components combined must add up to a
minimum of 100%.
• Always supply the smallest range of values possible.
BUT DO NOT:
• Use trade names
• Use abbreviations
• List multiple components on the same line (ex., xylene, acetone)
• Generalize
For example, do not refer to “solvents.” List the specific solvents such as
xylene, methyl ethyl ketone or “debris.” Be sure to describe the debris (wood,
sheet metal, etc.).
NOTE
This information is not only critical for the proper characterization of the
material being profiled, it is required by our permits to help support TRI
reporting, verifying incineration feed-rates in support of MACT standards,
and LDR standards.

TO ENTER COMPONENTS:
1 Click the COMPOSITION screen tab. The Chemicals window appears:
2 Click next to Chemicals to open fields.
3 Complete the following fields:
Field Description
Chemical Enter the name of the component or at least three
characters of the component name in the Chemical field.
UOM Select the unit of measure (UOM). You can choose from
the following:
Percent
Parts per million - PPM (mg/l or mg/kg)
Parts per billion - PPB (ug/l or ug/kg)

Field Description
MIN Enter the minimum value of the component that will be
present.
MAX Enter the maximum value of the component that will be
present.
NOTE
Trace is an additional UOM value; avoid using this option whenever
possible.
4 Once completed with this component, click .
5 Once you have entered all components that will be present in the material
being profiled, you then need to complete the following:
6 Click to add EPA or state waste codes. The EPA Waste Code field
becomes active:
NOTE
All EPA waste codes listed on the profile must appear in the Composition
section of the profile (for example, if the profile has the EPA code of D007,
chromium must be entered in the composition section). If no EPA or state
waste codes apply, select the NO radio button.

7 Select YES or NO to the question “Any metal objects present?”. If you
choose YES, you must describe the dimensions, gauge or thickness of the
metal objects.
NOTE
Metal objects must be identified prior to waste processing. This helps Clean
Harbors approve and ship waste to the most efficient location for processing,
and helps to avoid costly delays and potential damage to the processing
equipment.
Step 5: Selecting Constituents
Use this section to describe specific chemicals in the material being profiled.
The listed constituents on the Regulated Material page are chemicals that
signify that the material is an EPA-characteristic waste, or is of particular
concern for facility permits and/or processing reasons.
The chemicals are categorized into the following chemical family groupings. Be
sure to review each carefully.
• Regulated Metals
• Volatile Compounds
• Semi-Volatile Compounds
• Pesticides and Herbicides
1 Select either the KNOWLEDGE or TESTING radio button.
If you select TESTING, copies of the analytical results are required. If you
select KNOWLEDGE, an explanation from the generators of the basis of their
knowledge is required.
2 Deselect the appropriate check boxes in the regulated metals section, and
enter values in the TCLP or Total fields.

3 Deselect the appropriate check boxes in the volatile compounds section, and
enter values in the TCLP or Total fields:
4 Deselect the appropriate check boxes in the semi-volatile compounds section,

and enter values in the TCLP or Total fields:

5 Deselect the appropriate check boxes in the pesticides and herbicides section,
and enter values in the TCLP or Total fields:
6 Select the appropriate values from the drop-down lists in the other metals
section:

7 Select the appropriate values from the drop-down lists in the non-metals and
other non-metals sections:
8 Select the appropriate values from the drop-down lists in the other chemicals
section:

9 Select the appropriate values in the HOCs and PCBs sections:
• Halogenated Organic Compounds (HOCs) is an organic compound

containing one or more of the following; bromine, fluorine, chlorine or
iodine.
• Polychlorinated Biphenyls (Other PCBs)
Provide the concentration of PCBs, if present, and answer the question as

to whether the material is TSCA regulated. Wastes containing PCBs
greater than 50ppm are regulated by TSCA. Under certain circumstances,
wastes containing PCBs less than 50ppm may be regulated by TSCA if the
original source of the PCBs were greater than 50ppm.
10 Select the appropriate check boxes for additional hazards. Refer to the
following table for descriptions of the substances and possible hazards.

Check YES if this waste stream has been involved in a reaction or other
incident. Examples are: damaged a shredder due to presence of heavy gauge
metal pieces; developed pressure in drum when allowed to sit in hot van
trailer for several days; reacted slowly with alcohol to develop pressure in
tank. Enter the description of the incident in the text box.
The following table describes substances that can make the waste hazardous and
potentially dangerous. Select the appropriate boxes that apply to the material
being profiled.
Substance Description
Asbestos Check box if the waste contains asbestos in either friable
or non-friable form.
DEA (Drug Enforcement Check this box if this waste contains any material
Agency) Regulated regulated by DEA in schedules I-VI of 21 CFR.
Substance
Dioxin Dioxins are a group of highly toxic chlorinated
compounds which occur as a contaminant in certain
chemical reactions and combustion processes.
Explosive A material that will detonate with shock, heat, spark, or
other initiator. Some examples are; contaminated
Ammonium Nitrate, TNT, Nitroglycerin, Mercury
fulminate, metal azides.

Fuming/ Smoking waste A material that readily fumes or smokes under standard
conditions.
Herbicide Is a compound that is manufactured to destroy unwanted
vegetation. Some examples are: 2,4-D; 2,4,5-T;
carbamates, ammonium sulfamate.
Infectious, Pathogenic or Select CHECKBOX if the waste contains any of the
Etiological Agent following:
•Blood and blood products
•Human body parts or fluids
•Cultures and stocks of infectious agents
•Sharps, syringes and other medical articles that may

cause cuts or punctures
•Animal parts and bedding known to have been exposed

to infectious agents.
There are multiple definitions of what constitutes

infectious or pathological waste.
Regulations referencing these definitions include 29

CFR 1910.1030 (OHSA), 49 CFR 173.386 (DOT), and
possibly your individual state.
If the material is disinfected, this must be certified.
A non-infectious certification form must be completed

and scanned with the signed profile.

OSHA Regulated Carcinogens are substances that cause the development
Carcinogens of cancerous growths in living tissue. OSHA has specific
regulations regarding the handling of certain
carcinogens. The following compounds are OSHA
regulated:
coal tar pitch volatiles / ethyleneimine / benzene, beta-

propiolactone/ 1,2-dibromo-3-chloropropane/
acrylonitrile, beta-napthylamine/ benzidine/ 4-
aminodiphenyl/ 2-acetylaminofluorene, 4-
dimethylaminoazobenzene/ 4-nitrosodimethylamine/
vinyl chloride, cadmium/ coke oven emissions/ cotton
dust (raw)/ ethylene oxide, formaldehyde/ lead (other
than tetra ethyl lead)/ 4,4-methylene dianiline/
pathological waste/ ionizing radiation; silica/ methylene
chloride/ 1,3-butadiene.
Oxidizer Select CHECKBOX if the material meets the DOT
definition of an oxidizer as referenced in 49 CFR
173.127. This definition states that an oxidizer is a
substance which yields oxygen readily to stimulate
combustion of organic matter. Note that solutions of
oxidizers in water will be classified as oxidizers only if
the concentrations are high enough to meet the above
definition
Pesticide A compound that is manufactured to inhibit pests on
plants or animals. Some examples are: DDT, Rotenone,
Endrin, Chlordane.
Polymerizable The chemical reaction in which a compound is made into
a polymer by the addition or condensation of smaller
molecules.
Radioactive For the purpose of this profile, radioactive is defined as a
substance that emits alpha, beta, or gamma rays above
background levels.
Reducing Agent Reducing agents are the opposite of oxidizing agents in
that they tend to scavenge oxygen. They therefore are
incompatible with oxidizers, and will react violently
even though most are not organic. Examples are
hydrazine and sodium metabisulfite.
Shock Sensitive Shock sensitive compounds are normally unstable and
readily undergo violent change. Examples: 2,4-
Dinitrophenol, heavy metal azides.
Spontaneously Ignites A compound that will ignite when exposed to air.
with Air Examples: Raney Nickel, Yellow/White Phosphorous.

Thermally Sensitive Thermally sensitive compounds are capable of violent
reaction if they are heated above a specified temperature.
Examples would be certain organic peroxides that
require refrigeration in order to be safely stored or
transported.
Water Reactive Materials which when mixed with water react violently
or generate toxic gases, or vapors, or form potentially
explosive mixtures are considered water reactive. Some
examples are sodium metal, sodium hydride, and
trichlorosilane.
Step 6: Regulatory Status
Determine the regulatory status of the waste by selecting the appropriate waste
and regulatory descriptions. Select YES or NO, as appropriate, to answer each
question. Refer to the following table for field descriptions.

Question Explanation
Is this waste prohibited The EPA has established standards for when a hazardous
from land disposal without waste can be directly placed in a landfill without some
further treatment per 40 form of treatment first. These standards and required
CFR 268? treatment methods can be found in 40 CFR 268.1.
A generating site is obligated by law to inform the

receiving facility whether its hazardous waste meets
these standards. Note that non-RCRA regulated waste is
not subject to land disposal restrictions regulations
(except California) and therefore is not prohibited from
land disposal without further treatment.
If you answered YES to the Note: The profile system will default to category 2 g.
previous question, specify This is subject to LDR.h. There are 19 categories to
the LDR Category that this choose from, some of the more common options are. #3 -
waste is subject to. Meets alternate debris standard, #4 - Meets treatment
standards, #5 - Meets alternate soil standard. A copy of
the analytical results is required when categorizing
treatment under alternative treatment options.
Is this a Universal Waste: The Universal Waste Rule (UW) allows relaxed
regulation of certain wastes, that would normally carry
one or more RCRA waste codes, by allowing the
generator to ship them as non-RCRA regulated. States
authorized to implement their own environmental
regulations have issued their own versions of the UW
rule. UW can include the following types of waste
dependent on the state(s) involved: batteries, pesticides,
mercury thermostats, mercury lamps, mercury devices,
CRTs, paint, aerosols, anti-freeze, light ballasts and
consumer electronics.
Per US EPA definition in Wastewater, defined by the EPA, is wastewaters and
40 CFR 268.2, this waste water-based wastes that contain less than 1% by weight
is wastewater: total organic carbon (TOC) and less than 1% by weight
total suspended solids.

If any waste codes D001, 40 CFR 268.40 many characteristic hazardous waste
D002, D003 (other than carrying D001, D002, D003 Explosive, per
reactive cyanide or 261.23(a)(6),(7) & (8), Water reactive, per
reactive sulfide), D004- 261.23(a)(2),(3) & (4), or Other reactive subcategory,
D011, D012-D017 non- per 261.23(a)(1) or any of the D004 -D043 waste codes
wastewaters, or D018- are subject to the universal treatment standards listed in
D043 apply, are any 40 CFR 268.48. These treatment standards apply to the
underlying hazardous list of underlying hazardous constituents (UHCs). Some
constituents (UHCs) examples of UHCs are: acetone, arsenic, chlorobenzene,
present above universal silver, toluene, hexachloroethane.
treatment standards
(UTS)?
Does treatment of this When certain wastewater streams are treated they will
waste generate a F006 or generate sludge which according to federal regulations
F019 sludge? (40 CFR 261.31) must be classified as a F006 or F019
waste. F006 sludge is generated from the treatment of
wastewaters from electroplating and etching operations
(see the regulations for the exceptions). F019 sludge is
generated from the treatment of wastewaters associated
with the chemical conversion coating of aluminum. Note
that waste can be classified as non-hazardous and still
result in a F006 or F019 sludge after treatment. (EPA
defines electroplating as the application of a surface
coating, usually, but not always, by electrodeposition to
provide corrosion protection, erosion resistance, anti-
frictional characteristics or decoration).
Is this waste subject to Under the Clean Water Act, the EPA regulates facilities
categorical pretreatment which discharge industrial wastewaters to publicly
discharge standards? owned treatment works (POTW). The regulations (40
CFR parts 400-424 and 425-471) set maximum
allowable pollutant discharge limits for specific
industries when these wastewaters are treated at an off
site wastewater treatment facility (which itself
discharges to a POTW). Consequently, it is necessary for
Clean Harbors to be aware if the wastewater is subject to
these standards in order to ensure the discharge limits
will be met upon treatment.
If you answered YES to the Each type of regulated facility is defined as a Point
previous question, you Source Subcategory. For example, one subcategory is 40
must complete this CFR 415.24 - pretreatment standards for existing
question. aluminum sulfate production sources. If categorical 413
or 433, a TTO (Total Toxic Organics) analysis or a TTO
certification form is required for approval to Cleveland.

Is this waste regulated The EPA has established standards (40 CFR 61)
under the benzene applicable to benzene air emissions from benzene
NESHAP rules? (Is this operations under the National Emission Standards for
waste from a chemical Hazardous Air Pollutants Program (NESHAP). These
manufacturing, coke by- standards regulate benzene emissions from chemical
product recovery, or manufacturing plants, petroleum refineries, coke by-
petroleum refinery product recovery plants and hazardous waste facilities
process?) that manage wastes generated by the other three types of
facilities. The generator is required to notify the
receiving hazardous waste facility when shipping waste
which is regulated under this act. Refer to 40 CFR
61.340 for a full explanation. A Benzene NESHAP
questionnaire will be required for all RCRA waste
streams containing benzene from affected industries.
Does this waste contain Volatile Organic Constituents (VOCs) are regulated in
VOC's in concentrations of hazardous waste streams at TSDF's and at 90-day
>= 500 ppm? generator sites. These regulations are codified as Subpart
CC of the Clean Air Act in 40 CFR 264 Subpart CC and
40 CFR 265 Subpart CC.
Does this waste contain Wastes containing 20 percent or more organic
greater than 20% of compounds with vapor pressures over 0.3 kilopascals
organic constituents with a (.044psia) have additional handling requirements under
vapor pressure >=.3KPA the RCRA air regulations. Some examples of organic
(.044 psia)? compounds with vapor pressures over 0.3KPa are: acetic
acid, acetone, benzene, methyl ethyl ketone, octane,
formic acid, pyridine, tetrachloroethylene.
Does this waste contain an A waste which contains a compound which in its pure
organic constituent which form has a vapor pressure over 77 kilopascals (11.2psia).
in its pure form has a Has additional handling requirements under the RCRA
vapor pressure greater than air regulations.
77KPa (11.2psia)?
Is this CERCLA A material that is CERCLA regulated must be disposed
(Comprehensive of at a CERCLA approved facility.
Environmental Response,
Compensation, and
Liability Act) Regulated
(Superfund) waste?
Is this waste regulated If this waste contains any ozone depleting substance, this
under the ozone depleting question should be checked YES, regardless of where the
substance act for Ontario? material is generated or being shipped.

Step 7: Adding D.O.T. Shipping Information
Use this section to enter DOT shipping information for the material that is being
profiled.
TO ACCESS THE NEW SHIPPING INFORMATION SCREEN:
1 Click the D.O.T. SCREEN TAB to access the New Shipping Information screen:
2 Click the to access the D.O.T. Information window:

3 In the Search Text box, enter a D.O.T.shipping name or, if unknown, the first
few characters of a shipping name.
4 Click to open the Search Results window. Note that you may need to
scroll down to access the list of shipping name.:
5 Click the SELECT link next to the name that you want to use as a D.O.T.
shipping name. The system inserts the DOT Shipping Name and other
relevant information into the fields. The D.O.T. Information window is
redisplayed.
NOTE
You can edit most information; however, you cannot change the shipping
name or UN/NA number. You can change the search by selecting either the
UN/NA number or the shipping name.
Fields that are inactive, or appear grey, are defaults associated with the
shipping name you have selected. These inactive fields cannot be changed.
6 Complete the additional information fields as described in the following

table:
Field Description
Pre-shipping name Only required for empty drums that are DOT regulated.
Post shipping name Only required to enter additional information. Typically
used to indicate material is universal waste or for
recycle.
NOS Constituents Required for all shipping descriptions that end with
NOS. Enter the 2 primary hazards associated with the
material being shipped in this field.
Choose Packing Group Select packing group I, II, or III. This is based on the
degree of hazard of the material being shipped.
Packaging Group I is highly hazardous; Packaging
Group II is moderately hazardous, and Packaging Group
III is slightly hazardous.

Field Description
Is this material a Reference the HMT special provisions (49 CFR
Poisonous by Inhalation 172.102) to determine if the material you are shipping is
Hazard per 49 CFR? a poisonous by inhalation hazard. Hazard zone
information can also be referenced under the HMT
special provisions section.
RQ (reportable quantity). Hazardous Substances Table, the D.O.T. lists Reportable
In Appendix 1 to 49 CFR Quantities (RQs) for many different hazardous
172.101 substances, and unspecified hazardous substances
identified by waste code. If any of these hazardous
substances are in this waste stream and exceed the RQ,
check YES and list all substances in the RQ space
required.
7 Click . The system displays a list of shipping name entries:
8 Review the D.O.T. information by clicking . The system displays the

shipping information.
9 If information is correct, click at the top right side of the screen.

10 If you want to change the information, click to reenter data.
NOTE
Some shipping names may vary between shipments because variations in
waste characteristics cause the waste to change shipping names or packing
groups. If different names apply, enter multiple shipping names as needed.
If you are unsure of the exact shipping name for your material, select the
most appropriate shipping name. Clean Harbors will assist you in
determining the correct shipping name during the approval process.
Step 8: Entering Transportation Data
Use this section to provide information relative to shipping expectations of the

material being profiled.
1 Click the TRANSPORTATION tab to access the screen:

2 Select the radio button that best describes how often the waste will be
shipped off site, (one-time, semi-monthly, quarterly, yearly, weekly,
monthly). If other, provide a general explanation.
3 Select the check box that best describes the type of shipment and container to
be used, (drum/container, bulk liquid, or bulk solid).

4 Complete the section that corresponds to the shipment type you selected:
Drum/Container, Bulk Liquid, or Bulk Solid. Refer to the following table:
Shipment Type Field Description

Drum / Container: Containers per shipment Enter the expected number of
containers to be shipped.
Container type Enter the type of container that
the material will be shipped in.
Drum size Enter the size of the drum.
Container material Enter the material that the
container is made of.
Bulk Liquid: Gallons per shipment Enter the expected volume that
will be shipped.
Type of container Enter the type of container that

presently storing the waste the material is presently stored
in. Enter the type of container
we will need to pump from.
Vehicle type Enter the vehicle type that will
be used to transport this material.
Compatible storage Enter the type of material that
materials the waste can be shipped in?
Expected number of loads Enter the number of loads the
per shipment customer is expected to ship.
Bulk Solid Shipping UOM Enter the shipping unit of
measure: tons or yards.
Tons/Yards per shipment Enter the expected quantity per

load.
Storage capacity Enter customer’s storage
capacity.
Vehicle type Enter the type of vehicle to be
used to transport this material.
Expected number of loads Enter the number of loads the
per shipment customer will be shipping.
5 Click at the top right of the screen once you have entered the data.

Step 9: Entering Miscellaneous Data
The Miscellaneous section consists of two sections:
• Special Requests
• Biennial/Annual Reporting Information

Use this screen to enter specific requests and biennial and annual reporting
information..
Refer to the following table:
Field Description
Special Requests Note any special requirements or requests.
Biennial/Annual Some generators are required to report on their
Reporting Information: hazardous waste generation and management activities
to the EPA on a routine basis. These questions are part of
this reporting requirement.
•Management method code: Select the code that
describes the type of hazardous waste management
system that will be used to treat or dispose of the waste.
(Required)
•Form code: Select the code that describes the general
physical and chemical characteristics of the waste.
(Required)
•Source code: Select the code that describes the type of
process or activity (i.e., source) from which the waste
was generated. (Required)
Once you have completed the fields, click the at the top right of the screen.

Step 10: Submitting the Profile for Approval
You can submit a profile electronically or manually. Each method requires that
you approve the submittal. Refer to the next sections for details.
Correcting an Entry
If sections contain missing or incorrect data, the system will alert you, once you
have clicked the SUBMITTAL buttons, by displaying a list of the sections that
need correcting. The sections are displayed as hyperlinks allowing you to
quickly return to those sections needing corrections.
The following is an example of the message that is displayed when there are
errors in the profile.
1 Click the hyperlink to return to the section needing correction.
2 Once sections are correct, click at the top right of the corrected screen.
3 Return to the Submit screen and choose one of the submittal options to
resubmit the profile.

Electronic Submittal
1 Click the ELECTRONIC SUBMITTAL button.
The system displays the following message:
2 Click the OK button to continue with the submittal.

Manual Submittal
1 Click the SIGNED HARDCOPY SUBMITTAL button.The system displays the

following message.
2 Click the OK button to continue with the manual submittal.
Be sure to:
• Print the profile
• Sign and date the profile
• Email to eprofile1@cleanharbors.com
• FAX the profile to Clean Harbors (781.792.1097)
NOTE
FAX number and email address have been changed. Please make note of
these address changes.
Waste Material Profile Sheet

Before submitting the profile for approval, you can generate a Waste Material
Profile Sheet by clicking the Print icon at the top right of the screen. Note,
however, that this action does not submit the profile for approval--it is for
profile sheet printing only.

CHAPTER 4
Generating Reports Chapter 1
Use the Reports component to generate reports. This component is comprised of

predefined reports using Microsoft Reporting Services. Customized reports can
be set up and generated by Clean Harbors support personnel.
This chapter describes how to create the following reports:
• Manifest Tracking
• View Invoice
• Waste Tracking Detail
• Profile Summary
• Certificate of Treatment
• Customer Biennial Data Extract (Small Quantity Generator)
• Customer Biennial Data Extract (Large Quantity Generator)

• Waste Tracking Summary
NOTE
Reports are created one at a time regardless of the number of customers/
generators that may be related to the report.

Accessing Reports
1 Click the REPORTS link or the REPORTS tab on the Clean Harbors Online
Services home screen.
2 Click the name of the report you want to generate. The system displays a
parameter window for each report you want run.
Refer to the following sections for details on generating each report.

Manifest Tracking Report
A manifest tracking report lists a generator’s manifests that were signed during
a specific time frame.
1 Click the MANIFEST TRACKING link. The system displays the Report
Parameters window:
2 To generate a report showing manifests that were signed within a specific

date range, enter dates in the “Manifested From” and “Manifested To” fields.
3 Select the format of the report you want. You can select PDF, Excel, CSV,
HTML, or XML formats.
4 Complete the fields as described in the following table: :
Field Description
Generator You select the generator using the View/Select
Generators screen. The generator then defaults to
this field.
Manifested From This is the beginning date of the date range. Also
known as the Manifest Signature Date. Use the
MM/DD/YYYY format. This is a required field.
Manifested To This is the end date of the date range. Also known
as the Manifest Signature Date. Use the MM/DD/
YYYY format. This is a required field.
Print Report Select the type of report format you want to
generate from the drop-down list box.
5 Click next to the Print Report field.
6 The system displays a File Download message. Select if you want to open or
save it to a file:

NOTE
The Manifest Numbers are links that allow you to access other
documentation related to the manifest. Refer to the Viewing Related
Documents section.
The following is an example of a Manifest Tracking report in PDF format:

The following table describes the data on this report:
Field Description
Manifest Number The manifest number is a link that you can click to
access related documentation.
Transporter The name of the firm transporting the waste.
Receiving Facility The name of the facility receiving the manifested
waste.
Job Address The location of the waste at pick up.

Field Description
Shipped The date on which the waste was shipped.
Received The date on which the waste was received.
Manifest Return Date The date on which the manifest was returned to the
generator.
Days The number of days from receiving the manifest to
returning it to the generator.
Viewing Related Documents

1 On the Manifest Tracking Report, click the MANIFEST NUMBER link. The
system displays a Security Warning message:
2 Select BLOCK or ALLOW. If you select ALLOW, the system displays a scanned
copy of the manifest, bill or lading, etc.:

NOTE
Scanned copies of manifests are also accessible when you select other print
options (HTML, Excel, etc.)
In addition, you can also access scanned copies of weight tickets.

View Invoice Report
You can view orders and generate reports for orders that were invoiced during a
specific time frame by completing the View Invoice parameters window.
1 Click the VIEW INVOICE link. The system displays the report parameters
window:
2 Complete the fields as described in the following table:
Field Description
this field.
Date Range Enter the range that you want included in the
report. Use the MM/DD/YYYY format to enter
the dates.
Customer Enter either the customer or generator code. This is
required.
Sales Order Enter the sales order number. .
Invoice Number Enter the invoice number.
Manifest Number Enter the manifest number.
3 Select the type of format you want to use for the report.
4 Click . The file download window appears asking if you want to open the
report or save it to a disk. The following is an example list of invoices:

5 Click the INVOICE NUMBER link to view the actual invoice:

Waste Tracking Detail Report
A Waste Tracking Detail report lists all waste that was created by a generator
during a specific time period. This report includes each ship destination and the
final activity performed at the ship location.
1 Click the WASTE TRACKING DETAIL REPORT link.The system displays the
following Report Parameters window:
Field Description
this field.
Date Range Enter the time frame during which the waste was
removed. Use the MM/DD/YYYY format to enter
the From and To dates. This is a required field.
Manifest No. Enter the manifest number.
Work Order Enter the work order number. Also known as the
Sales Order Number.
3 Click next to the Print Report field.
4 The system displays a File Download message. Select if you want to open the
file or save it to a file:

The following is an example of a Waste Tracking Detail Report:
Viewing the Scanned Manifest

1 On the Waste Tracking Report, click the STATE MANIFEST DOC NO link. The
system displays a Security Alert message asking if you want to block or
allow of the manifest:
2 Select BLOCK or ALLOW. If you select ALLOW, the system displays a scanned
copy of the manifest, bill or lading, and so forth. The following is an example
manifest:

Profile Summary Report
A Profile Summary Report lists a generator’s complete list of profiles.
1 Click the PROFILE SUMMARY link to access the Report Parameters window:
2 Enter the GENERATOR PROFILE NUMBER if your want information for a single
profile only. You can leave it blank if you want to access a summarized
listing of profiles for the selected generator.
3 Click . The system displays the File Download message.
4 Click YES to download the report or NO to save it to a file. The following is

an example of a Profile Summary report:

Certificate of Treatment Report
The Certificate of Treatment Report certifies that waste has been treated and
disposed of by either Clean Harbors or another facility in accordance to
applicable federal and state laws and regulations.
1 Click the CERTIFICATE OF TREATMENT REPORT LINK on the Reports screen.

The system displays the Report Parameters window:
Field Description
Date Range Enter the time frame--the from and to dates--
during which waste was treated and removed. Use
the MM/DD/YYYY format to enter the dates. This
is a required field.
3 Click . The system displays the File Download message.
4 Click YES to download the report or NO to save it to a file.

NOTE
The Certificate of Treatment report can be printed in Adobe PDF format
only.
The following is an example of a Certificate of Treatment form:

Customer Biennial Data Extracts
There are two customer biennial data extract reports: one for small quantity
generators and the other for large quantity generators.
These reports provide you with information to help you in completing state
reporting requirements.
These reports consist of combined customer biennial data extracts (year 2006
historical Teris and Clean Harbors data), receipts for containers, manifest
numbers, line numbers, source and form codes, and more.

Small Quantity Generator
This report is generated by the Generator code.
1 Click the link on the Reports screen to display the Report Parameters
window:
2 Click the PRINT icon to generate and view the report. Note that the following
is an example report only:
Large Quantity Generator

This report is generated by the EPA ID number.
1 Click the link on the Reports screen to display the Report Parameters
window:

2 Enter the EPA ID code.
3 Click the SEARCH icon to generate and view the report. Note the following is
an example report only:
Waste Tracking Summary

This report lists tracking numbers and whether the:
• Shipment was completed
• Shipment involved a third-party
• Shipment includes an inventory
To run this report:
1 Click the link on the Reports screen to access the parameters window:

Field Description
Date Range Enter the time frame--the from and to dates--
during which waste was treated and removed. Use
the MM/DD/YYYY format to enter the dates. This
is a required field.
Manifest No. Enter the manifest number.
Work Order: Enter the work order number. (Also known as the
Sales Order number.)
The following an an example of a Waste Tracking Summary Report:

APPENDIX A
Retrieving Teris Data Chapter 1
This section is for use by Teris personnel and customers. A Teris user name and
password is needed to access the Teris database.
This function is available only until the end of 2006 at which time it will be
deactivated. It is strongly recommended that you retrieve and download
your data you need as soon as possible.
If you have any questions or issues when attempting to retrieve data, send
an email to ecommerce@cleanharbors.com.
Accessing the Teris Database

1 Click the TERIS HISTORICAL DATA link on the Clean Harbors Online Services
home screen:
The system displays the user name and password window:

2 Enter your TERIS USER NAME and PASSWORD.
3 Click . You will be directed to the Teris home screen where you
can proceed to retrieve your records.

APPENDIX B
Terms / Icons Used in Online Services Chapter 1
This appendix contains terms and icons that apply to specific and generic
aspects of:
• D.O.T. (Department of Transportation)
• Online Services and other Waste Industries/Businesses
In addition, a link to access EPA codes is provided.

Department of Transportation
Terms
Term Description
DOT Shipping Name All DOT shipping names can be found in the Hazardous
Materials Table (HMT). Note that all federal hazardous
wastes need the word “waste” placed before the DOT
shipping name. Also note that any names ending in
N.O.S. must list the two primary hazardous constituents
present. For example: Waste Corrosive liquid, basic,
inorganic, n.o.s., (Sodium Hydroxide, Potassium
Hydroxide), 8, UN3266, PG II.
Note
Some shipping names may vary from shipment to
shipment because variations in the characteristics of the
waste will cause the waste to change shipping names or
packing groups. If different names apply, enter multiple
shipping names as needed.
UN/NA# DOT regulates the transportation of hazardous materials

(see 49 CFR parts 171-173). Each DOT shipping name is
associated with an identification number which begins
with UN or NA. This number allows for universal
identification of hazardous materials. The identification
number is found in the Hazardous Materials Table 49
CFR 172.101.
DOT Hazard Class Hazard classes group chemicals into categories based on
their physical and chemical properties. Each DOT
shipping name is associated with a specific hazard class.
The hazard class represents the main hazard associated
with transporting the material. Some DOT shipping
names may include multiple hazard classes, the first one
listed is the primary hazard class, additional hazard
classes are called subsidiary hazard classes.
DOT Packing Group The Packing Group ranks the degree of hazard for the
material within its hazard class. Each DOT shipping
name is associated with one or more packing groups.

Term Description
Hazard Zone The hazard zone describes the inhalation hazard

associated with a hazardous material that is identified as
a poisonous-by-inhalation compound. The hazard zone
can be identified in the special provisions column of the
hazardous materials table as well as in the special
provisions key in 49 CFR 172.102.
DOT R.Q. The EPA has defined a list of hazardous substances that
have specific reporting requirements if released in
amounts exceeding their corresponding recordable
quantity (RQ). In Appendix 1 to 49 CFR 172.101 –
Hazardous Substances Table, the DOT lists Reportable
Quantities (RQfs) for many different hazardous
substances, and unspecified hazardous substances
identified by waste code. If any of these hazardous
substances are in this waste stream and exceed the RQ,
list all substances in the RQ space required. The
applicability of RQ can vary based on container size.

Online Services
Terms
Term Description
Area Refers to the physical location where waste is stored.
CAS # Chemical Abstract Services number. This is the registry

number.
CPG Central Profile Group.
Components Refers to specific parts of Online Services: Reports and

Profiles.
Cost Center Refers to individual groups or departments of the

customer’s business that are responsible for the cost of
the waste disposal.
Distributor See “Partner.”
DOT Department of Transportation.
Drill Down / Expand Terms are interchangeable. Refers to navigating through

the system. For example, “drill down to the next screen,”
or “click the Expand button to access the next screen.”
Drop-down List Refers to lists from which users can select values.
EPA Environmental Protection Agency.
Generator Refers to the site that has manufactured (generated) the

waste.
Icon/Button These terms are interchangeable; for example, “Click the

Save icon,” or “Click the Save button.”
MSDS Material Safety Data Sheet.
OSHA Occupational Safety and Health Act.

Term Description
Partner At Clean Harbors, “partner” refers to a company that has

its own customers, but bring their waste to Clean
Harbors for processing and/or disposal. See
“Distributor.”
Profile Includes all details of the waste including properties,

composition, constituents, and so forth. Profiles are
specific to generators but a generic profile can be used
for all generators.
RCRA Resource Conservation and Recovery Act.
RQ Reportable Quantity.
SIC Code Standard Industrial Classification.
Substance Refers to the chemicals and/or materials that constitute

the waste.
Icons
The icons in the following table are unique to Clean Harbors. However, not all
icons are used in the Online Services application.
Icon/Button Description
Red asterisk indicates that the field is required and you

must enter data before continuing to the next field.
Show Profiles
Find
Calendar
Print
Drop-down list arrow

Icon/Button Description
Clear Form
Expand / Collapse
Close Search Results screen; Return to previous screen
Add
Delete
Save
The “customer” button located on the Clean Harbors

Web site used to log in to the Clean Harbors site.
Internet Explorer back button. Should not be used to

return to a previous screen.
Updates existing records. Note that some screens contain

an OK button and/or an Update link. These buttons serve
the same purpose.
Deletes entries.
Frequently-Used Functions
The following table describes frequently-used functions:
To: Do this:
Display all generator Click the VIEW/SELECT GENERATOR tab. Do
sites not add search criteria. See example Company
Search screen below.
Refine a search based Enter search criteria; click the SEARCH button.
on name and/or address
information

To: Do this:
Clear all previously Click the CLEAR button at the upper right of the
entered search criteria screen.
Select a generator Click the COMPANY CODE displayed on the
Company Search screen. Note: Selecting a
generator will redirect you to the Profiles
screen.
View all generators Click the BILLING CODE. The system lists the
with a common billing generators billing to the same location.
location
Re-sort Search Display Click the COLUMN TITLE LINK you want to sort
results by.
Display only the billing Click the ONLY BILLING COMPANIES link.
locations
Access online Help Click the located on the View/Select

Generator screen.

Accessing EPA Codes
Due to the number and complexity of these codes, they are not listed in this
guide. However, you can use the following link to access the Electronic Code
of Federal Regulations (e-CFR) Web site which contains comprehensive
descriptions of codes: HTTP://ECFR.GPOACCESS.GOV

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Online Services User’s Guide

Corporate Offices: 42 Longwater Drive

Web Site: www.cleanharbors.com

Customer Service: 800.444.4244

Order Placement: 877.333.4244

Site Services: 800.645.8265

Emergency Response: 800.OILTANK (800.645.8265)

e-Mail Addresses: eCommerce

•Creating Waste Profiles

Chapter 1 Getting Started

Chapter 2 Selecting a Generating Site

Chapter 3 Waste Profiles

Chapter 4 Generating Reports

Appendix A Retrieving Teris Data

Appendix B Terms / Icons Used in Online Services

This chapter describes how to:

• Log in/log off from Online Services

• Change your password

• Access Online Help

Accessing Online Services

Online Services User’s Guide 1

Online Services User’s Guide 2

• Enter your e-mail address.

Online Services User’s Guide 3

Online Services User’s Guide 4

Changing Your Password

TO CHANGE YOUR PASSWORD:

The system displays the User Login window:

2 Enter your old password.

3 Enter and confirm your new password.

Online Services User’s Guide 5

Accessing Online Help

Online Services User’s Guide 6

2 Complete one or more of the Company Search fields.

Online Services User’s Guide 7

The Broker Billable Companies screen appears displaying the company

Online Services User’s Guide 8

Creating a Broker Generator

2 Click next to the billing company code.

3 Enter the generator information. Refer to the table for details.

Online Services User’s Guide 9

Online Services User’s Guide 10

4 Click at the upper right side of the screen.

5 Click the VIEW/SELECT GENERATORS tab to refresh the generator company

Online Services User’s Guide 11

A profile is required by Clean Harbors before a waste stream can be approved

Online Services User’s Guide 12

Online Services User’s Guide 13

Online Services User’s Guide 14

The system displays the profile for editing.

3 Be sure to resubmit the profile for approval.

1 Click the COPY link on the Search Profiles screen:

Online Services User’s Guide 15

3 Click to find your list of generators.

4 Select a generator from the search results window.

5 Click . The Create Profile screen appears.

6 Modify profile data as required.

7 Continue to process the profile as described in the Creating New Profiles

Creating New Profiles

Online Services User’s Guide 16

1 Click the VENDORS tab to access the Profile Vendors window:

2 Complete the fields, if applicable:

3 Click at the top right of the screen.

Step 2: Enter Profile Description