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Daftar Pustaka

Arrens, Alvin A., James K. Loebbecke, 2000, Auditing: An Integrated Approach,


8th ed., New Jersey: Prentice Hall

Assauri, Sofjan, 2004, Manajemen Produksi dan Operasi, edisi revisi, Jakarta:
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Badan Standarisasi Nasional (BSN), 2001, Modul SNI 19-9000:2001 dan


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Bateman, Thomas S., Scott A. Snell, 2002, Management (Competing in The New
Era), 5th ed., New York: McGraw-Hill

Besterfield, Dale H., 2003, Total Quality Management, 3rd ed., New Jersey:
Prentice Hall

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Veritas

Evans, James R., James W. Dean, Jr., 2003, Total Quality (Management,
Organization And Strategy), 3rd, Ohio: South-Western

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Gaspersz, Vincent, 2002, Total Quality Management, cetakan kedua, Jakarta: PT


Gramedia Pustaka Umum

Goetsch, David L., Stanley B. Davis, 2000, The Total Quality Approach to Quality
Management, 3rd ed., New Jersey: Prentice Hall

Goetsch, David. L, Staanley B.Davis, 2002, Quality Management, Introduction to


Total Quality Management for Production, processing, and services, New
Jersey: Prentice Hall

Gryna, Frank M., 2001, Quality Planning and Analysis (From Product
Development Through Use), 4th ed., New York: McGraw-Hill

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Horngren, Charles T., George Foster, and Datar Srikant, 2000, Cost Accounting: A
Managerial Emphasis, 8th ed., New Jersey: Prentice-Hall inc

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McGraw-Hill

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Introduction), Int’l ed., New York: McGraw-Hill

Krajewski, Lee J., Larry P. Ritzman, 2002, Operations Management (Strategy and
Analysis), 6th ed., New Jersey: Prentice Hall

Lembaga Pelatihan Konsultan dan Penelitian PQM (Productivity Quality


Management) , 2005, Training Module, Jakarta

Lewis, Pamela S., Stephen H. Goodman, Patricia M. Fandt, 2004, Management


(Challenges For Tomorrow’s Leaders), 4th ed., Canada; South-Western

Nazir, Moh., 1999, “Metode Penelitian, Cetakan Keempat, Jakarta: Ghalia Indonesia

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Salemba Empat

Robbins, Stephen P., Mary Coulter, 2003, Management, 7th ed., New Jersey:
Prentice Hall

Schermerhorn, 2002, Management, 7th ed., New York: John Wiley & Sons Inc.

Sudjana, 2000, Statistika, untuk Ekonomi dan Niaga, edisi kelima, Bandung:
Tarsito

Sugiyono, 2004, Metode Penelitian Administrasi, Edisi 11, Bandung: Alfabeta

Supangat, Andi, 2005, Modul Kuliah Analisis Data Statistik, Bandung: Universitas
Widyatama

Tjiptono, Fandi, Anastasia Diana, 2000, Total Quality Management, Yogyakarta:


Andi

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