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TECHNICAL SERVICE BULLETIN

BULLETIN NUMBER: D081/D082 – 016 REISSUE ! 2/23/2012


APPLICABLE MODEL:
GESTETNER - MP C6501/MP C7501
LANIER – LD365c/LD375c
RICOH - MP C6501SP/MP C7501SP
SAVIN – C9065/C9075

! IMPORTANT: This bulletin has been superseded by TSB - 031. Please refer to Technical Service
Bulletin – 031 Mandatory Repair – Harness Behind Toner Hopper May Become
Damaged

SUBJECT: HARNESS BEHIND TONER HOPPER MAY BE DAMAGED

SYMPTOM:
The harness behind the Toner Hopper Unit may become damaged, as shown in the photos below.

NOTE: If the harness has been damaged severely, a short circuit may occur and damage the PCB: CNB
(P/N - D0145440).

Damaged
Harness

CAUSE:
The harness is pinched and will ultimately become damaged by the positioning pin shown in the photo
below.

Position Pin

Copyright  2012 RICOH Americas Corporation. All rights reserved. Page 1 of 3


Tech Service Bulletin No. D081/D082 – 016

SOLUTION:
Perform the following procedure:

1. Remove the Toner Hopper Unit from the machine. (See Remove Toner Hopper Procedure in this
bulletin.)

Harness [C]

Harness [B] Harness [A]

2. Bind harnesses [B] and [C] together, as shown by clamp “[a]” below.
3. Bind harnesses [A], [B], and [C] together, as shown by clamp “[b]”.

NOTE: The part number of the binder is P/N – 11050046 (Harness Band).

Incorrect Correct

[b]

[a]

NOTE
NOTE

IMPORTANT: Make sure to lead the harness around the area circled in red in the photo. The harness should
not pass through this area.

4. Reinstall the toner hopper unit.

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Tech Service Bulletin No. D081/D082 – 016

UNITS AFFECTED:
All D081/D082 copiers listed below and manufactured after the serial numbers provided will have the
harness procedure performed during production.

MODEL NAME SERIAL NUMBER


D081 V7601000263
D082 V7701000046

REMOVE TONER HOPPER PROCEDURE:

• To avoid damaging the toner end sensor, make sure that the main power switch is turned off and
that the power cord is disconnected from the power source before you remove the hopper.

To Remove The Hopper:


1. Prepare an open space on the floor for the hopper.
2. Remove the screws of the toner hopper [A] (! x3).
3. Place your hands under the left and right corners of the toner hopper and slowly pull it out on its rails
until it stops.

• The hopper can easily slip off its rails!


4. Press the release [B] to drop the support leg [C].
5. Confirm that the support leg is down and locked.

• Always make sure that the support leg is down and locked before you remove the hopper.
6. Lift the toner hopper off its rails and set it on the floor.

• The hopper is heavy, so lift it carefully. Make sure the hopper unit tabs have disengaged completely
from the rails before you try to set the unit on the floor.
7. Push the hopper rails into the machine.

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