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Intelligent Automation

CoE in a Box
Driving automation at
an industrial scale
To automate or not to automate is no longer
a question. Automation is here and now, and
organizations are at different stages of adoption.
While we have seen organizations succeeding in their
automation journey, many of them have not been able
to sustain the momentum and achieve scale because of:

Absence of
guidelines for
No central
organizational
automation
risk, governance,
strategy
controls and change
management
Absence of
clear roles and Inadequate
responsibilities, focus on benefits
accountability measurement
and ownership

Why have an
Intelligent Automation Centre of Excellence (CoE)?

Scaling up Intelligent Automation quickly is


fundamental to delivering meaningful business impact.

In order to achieve scale and agility and realize the benefits


of automation, it has to be driven at an enterprise scale. An
Intelligent Automation CoE can facilitate such a strategic and
sustained automation program.
Intelligent Automation CoE in a Box
EY’s “Intelligent Automation CoE in a Box” solution encapsulates
toolkits, frameworks and all the elements essential for instituting
and delivering a successful automation program.
The solution can help businesses rapidly scale their robotics and automation
initiatives.

Elements
Structure & Set strategic direction and create the right
Operating Model structure to deliver the automation strategy

Identify, define, deploy and manage


Implementation
automations through standards, guidelines
& Operations
and methodologies

Governance & Measure and improve the automation


Reporting program performance through business and
operational metrics

Change Management Empower people through skills and communication


& Communication and increase adoption of automation

Technology & Future-proof through sustained innovation and


Innovation inculcate newer technologies, including ML and AI

Enablement & Achieve success by managing risks,


Controls compliance and security

OCR Optical Character Recognition AI Artificial Intelligence


NLP Natural Language Processing ML Machine Learning
NLG Natural Language Generation
Cross sector
Large scale
experience
We have experience in
implementation
Our deployed Intelligent
deploying Intelligent
Automation CoEs are
Automation CoEs in
now managing more
sectors such as BFSI,
than 1,000 bots.
telecom, CPG, auto, hi-
tech and services.
The EY Preparing for the
future
Advantage Comprehensive Our Intelligent
toolkit Automation CoEs
Our toolkit consists of are being enabled
Experience up to 50 methodologies
Our Intelligent to develop and run
and frameworks advanced automation
Automation CoEs have
essential for running an technologies, such as
been deployed at 10+
automation program. OCR, NLP, NLG and ML.
clients globally

Approach

Understand

Understand client operations and automation construct

Adapt
Intelligent Automation CoE in a Box
Adapt elements for the organization

Deploy
Intelligent Automation CoE methodologies
and
frameworks; train the stakeholders on
Deploy CoE proceses
Case studies
A leading American conglomerate
We designed and rolled out a hub and spoke Intelligent
Automation CoE to enable a multi-function RPA transformation.

A global beverage company


We developed a comprehensive RPA strategy and COE construct to
help the global major embark on its Intelligent Automation journey

A global telecom company


We designed and set-up an Intelligent Automation CoE to help the
telecom giant drive their automation program at an industrial scale

EY Intelligent Automation Helpdesk


If you would like to know how Intelligent Automation can create an
impact on your business, please contact ask.automation@in.ey.com

Visit ey.com/in/intelligentautomation to know more

EY India Leadership
Milan Sheth Kamalanand Nithianandan
Partner & National Leader, Intelligent Automation Partner, Technology Sector
Office: + 91 22 6192 0000 Office: +91 80 4027 5000
Email: Milan.Sheth@in.ey.com Email: Kamalanand.N@in.ey.com
Mobile: + 91 98 2034 9132 Mobile: +91 9845 129 869

Vijay Shankar Sandeep Parikh


Partner, Intelligent Automation Chief Technology Lead, Intelligent Automation
Office: +91 8067 275 076 Office: +91 11 6671 8000
Email: BVijay.Shankar@in.ey.com Email: Sandeep.Parikh@in.ey.com
Mobile: +91 9900 344 228 Mobile: +91 9899 966 262

Nikhil Sharma
Partner, Technology Sector
Office: +91 22 619 24710
Email: Nikhil.Sharma@in.ey.com
Mobile: +91 9999 611 168
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© 2017 Ernst & Young LLP. Published in India.
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EYIN1708-098 (2)
ED None
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