c
c  

Bank of Baroda started its operation in the year 1908 in Baroda though its Corporate Centre
is in Mumbai now. Its mission is "to be a top ranking National Bank of International
Standards committed to augment stake holders' value through concern, care and competence".

c
c  c




 



 
No. of computerised branches 2176
No. of branches connected with leased lines 450
No. of branches operating e-payment product 340 in 53 centres
No. of branches serving BOBCASHREACH 58 in 53 centres for corporates
Tele-Banking, PC-Banking and Any Branch Banking services 291 in following 7 cities

 Chennai
 Bangalore
 Hyderabad
 Pune
 Mumbai
 Ahmedabad
 Ñelhi

SMS and WAP based mobile banking services 423 branches

Inter bank electronic transfer funds (ETF) 206 branches

4

 

c
c 

 

 4
 
No. of networked ATMs 219
No. of VISA ATMs in India for use 15,000
No. of VISA ATMs around the world for use 8,50,000
No. of POS in India for card acceptance 1,00,000
No. of POS terminals globally 13 million
No. of Ñebit Cards customers Approximately 3 lakhs

ã
 Bank of Baroda has joined National Financial Switch (NFS) of Institute of
Ñevelopment and Research in Banking Technology (IÑRBT) to enable customers to use
ATMs of other Banks, connected to NFS, at a lower cost. It also allows Master Card and
VISA card holders to use its ATMs.

cc44
A product by Bank of Baroda to enable electronic transfers/ cash remittances at designated
branch through specialised networm. The facility makes available funds or credits in the
customers account on the same day.

c
c  

Bank of Baroda returned the Govt. Capital of Rs 381 crores in Ñecember 1996 and became
one of the early birds to tap the equity market. Today its equity capital is Rs 294 crores of
which one third is held by non-Govt. Investorsa like employees, retail investors, bank &
financial institutions, the FIIs and OCBs, Mutual Funds and some insurance companies.

The Bank has set up an Investors Services Ñepartment at its Head Office. The address and
other details as follows:

The Company Secretary

Bank of Baroda
Investor's Service Ñepartment
Suraj Plaza I, 4th Floor,
Sayajigunj, Baroda.
Tel : 0265-2362225 (Ñirect)
0265-2361852 Ext : 262
Fax : 0265 - 2362914
E-Mail : companysecretary@bankofbaroda.com

c
c  




Bank of Baroda has three deposit scheme. They are as follows:

 Fixed Ñeposits
 Current Ñeposits
 Savings Ñeposits

c
c  


Bank of Baroda has the following bouquet of loan solutions for its customers diverse
requirements.

 Housing Loan
 Home Improving Loan
 Education Loan
 Car Loan
 Two Wheeler Loan
 Consumer Ñurables Loan
 Personal Computers Loan
 Personal Loan
 Marriage Loan
 Festival Loan
 Advance Against Securities
  Overdraft Against Property
 Loan to Pensioners
 Loan to Ñefence Pensioners
 Professional Loan
 Traders Loan
 Loan Against Rent Receivables

c
c  




Apart from the different types of Loan Solutions, Ñeposits, Credit and Ñebit Cards, Bank of
Baroda also offers other services to make financial dealings easy and convenient for
customers. They are as follows:

 Remittances (Baroda Money Express)

 Collection Services
 ECS (Electronic Clearing Services)
 Government Business (PPF, ÑSRGE, Tax Collections and Savings Bonds)

c
c  
 c

The NRIs/OCBs are granted the following facilities by Bank of Baroda

 Maintenance of Bank accounts in India

 Investments in securities/shares of, and deposits with, Indian firms/companies.
 Invetsments in immovable properties in India.

cc
 !

" 

A successful business depends upon long lasting relationship with customers. Bank of Baroda
has setup a separate Customer Grievances and Redressal Cell to take care of its customers
enquiries, queries and complaints.