CenturyLink IQ® SIP Trunk

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 SIP Adoption

Nearly

70%
of IT decision-makers
have endorsed and utilized SIP trunking
within their organization.

Cost savings and flexibility are two of the top

drivers for SIP trunking adoption amongst
small, medium, and large enterprises.

2 Source: http://transnexus.com/sip-trunking-adoption-rise/
 Your Pains

Non-SIP Current SIP

Customers Customers

• Spending too much with redundant • Continuity concerns if existing

telephone & data networks trunks fail without a backup option
• Current PRIs don’t offer – Without options, business halts
efficient use of bandwidth • Looking for expanded feature set
• No flexibility to update not available from existing IP PBX
service seasonally
• Missing considerable features
of SIP-based service

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 What if…

…you could have access to more features without spending

more on your telecom services?

…you could spend less time

managing multiple vendors?

…you didn’t have

to worry about
voice quality?
…you had better oversight
and management of your
network, voice, and data?

…your network could scale more efficiently as

your business grows?

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 CenturyLink IQ® SIP Trunk
IQ SIP Trunk offers companies of all sizes flexibility
to meet ever-changing needs

SIP TRUNK FEATURES › CENTRALIZED DEPL › DECENTRALIZED DEPL › ADD-ON FEATURES ›

 SIP Trunk Scenario
Who: Year-round business that does 90% of commerce and traffic during a single month or season.

Before SIP Trunk After SIP Trunk

• Pay full price all year
• Vulnerable to system failures
• Lack of continuity options
• Separate circuits for voice & data
• Waste time managing multiple vendors
• Failure during peak season would be
catastrophic to business
• Pay only for what you need when you need it
• Flexibility to increase service during peak seasons
• All traffic on same circuit reduces complexity
• No need for separate voice and data IP expertise
• Efficient use of bandwidth for voice and data delivery

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 IQ SIP Trunk Session Types
Customers choose only one of the two session types below:

Standard Sessions* Enterprise Sessions*

Supports session pooling, Includes all features included in
trunk-level failover, call forwarding, Standard SIP sessions,
and diverse-route planning. plus geo-diverse SBCs (session
border controllers).

Both session types include a bucket of off-net, domestic long-distance and inbound, toll-free minutes.

*Standard/Enterprise BroadWorks features include:

• Authentication • Calling Name Retrieval • Intercept User • SMDI Message Desk
• Basic Call Logs • Calling Party Category • Internal Calling Line ID Delivery• Third-Party Message Waiting
• Call Waiting • Charge Number • Malicious Call Trace Indicator Control
• Calling Line ID Delivery • Client Call Control • Phone Status Monitoring • Third-Party Voicemail Support
Blocking • Customer Originated Trace • Physical Location
• Calling Line ID Presentation • External Calling Line ID • Preferred Carrier User
• Calling Line ID Restriction Delivery
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 Seat Types and Features

SIP Standard SIP Premium SIP Mobility

• Standard inbound/outbound • Advanced Feature Package • Allows user to be reached at

calling features with Personal Mobility Package
• CenturyLink-supported
softphone client (purchased
separately)
• Unified Messaging Feature
Package
• Voicemail
multiple phones with a
simultaneous ring feature
• Allows placing outbound calls
from external devices such
as mobile phones
• Fixed-to-mobile convergence

Virtual Voicemail

• Used for softphone and/or • Voicemail box to support

unified communications client calls that are not directed to
a specific user’s voicemail
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 Seat Types and Features, cont.
Contact Center
Basic
Get the features of a Premium
seat, plus basic call queuing
(up to 25 calls) in the cloud to
allow a group of users with this
seat type to receive high
volumes of incoming calls.
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Contact Center
Standard
Get the features of a Premium
seat, plus call queuing (up to
50 calls) in the cloud, and allow
users with this seat type to log
in and out of queues and view
queue statistics.
Contact Center
Supervisor
Get the features of a Premium
seat, plus administer Contact
Center Standard users, log in
and out of queues, view queue
statistics, get real-time
reporting, access historical
reporting, and monitor calls.
 CenturyLink® Business Communicator

• Seamless unified experience across mobile

and computer platforms
• Access from virtually any device
• High-definition voice and video
• Instant messaging and presence with call
logs, synchronized buddy lists and settings
• Seamless collaboration:
– drag and drop to add people to a call
– share your desktop
– share files

COMMUNICATOR OPTIONS ›
 SIP Trunk End-User Portal
Self-service
Self-service portal for portal
CenturyLink SIPfor CenturyLink IQ SIP Trunk
Trunk
Call Logs Voicemail

Top Portal Features

Directory Access

Call Forwarding
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 IQ SIP Trunk

Admin Portal

User Administration Manage Services

• Add new users • Manage group-level features like auto
• Configure end user features attendants, hunt groups, PAC/VPAC

Trunk Administration Inventory

• Name trunks • View, add, delete TNs, seats,
• Set max sessions per trunk group add-on features, sessions
• Allow alien telephone numbers • Full flow-through to billing
(unscreened calls)
• Call forwarding Utilization Reports
• Edit users • Create reports by trunk group and
• Enterprise trunking individual TNs
• Export reports in Excel format

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ISN’T IT TIME TO EXPERIENCE

The CenturyLink Difference

FOR YOURSELF?
Appendix

• Try & Buy Program

• Geo-Diverse SBCs
• Enterprise Trunking
 IQ SIP Trunk 60-day Try & Buy Program

Test drive the power and benefits of IQ SIP Trunk:

60-day trial (up to 100 sessions, any type)

Test your existing equipment

Try out new features with the BroadWorks platform

Explore our online management tools

IQ SIP Trunk Try & Buy Program requires customer to sign service contract with CenturyLink before trying applicable service. If customer does not cancel service before 60-day period ends, or if
customer accepts service before 60-day period ends, customer will then be billed at the rate and for the term set forth in customer’s contract.
 Geo-Diverse SBCs

• Each trunk group is mapped to two

geographically separate SBC (session border
controller) locations.
• This feature (included in Enterprise sessions)
allows for the continued completion of calls in
the event of network failure with one of the
SBCs.

Benefits
• Auto re-routing to an alternate SBC when one
path goes down for whatever reason. This
occurs without change in quality of service.
• Enables your customer to reach you even if
there is a disaster in service provider’s
network

‹ GO BACK TO OVERVIEW
 Enterprise Trunking

 Customers can create and configure

enterprise trunking (collections of trunk
groups).
 Users can originate or terminate calls
through any of the trunk groups
assigned to the enterprise trunk.
 Enterprise trunking provide routing
flexibility and redundancy that is not
possible with a single trunk group.
– Weighted routing
– Ordered routing
– Failover between trunk groups

‹ GO BACK TO OVERVIEW