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Irena Kacprzak

158 West Green Road, London N15 5AE

irenak2010@live.co.uk irenak2009@gmail.com

07944847299

Profile

a confident and an effective communicator, enthusiastic and energetic self-starter looking to develop her career. an ambitious and hard working individual seeking new challenges and additional responsibilities to progress her careers. willing to work flexibly to meet the demands of the company with a passion for delivering high level of costumer service. enjoys working as a team with the ability to take the initiative in need. handles multiple tasks on a daily basis and competently working well under pressure. always striving to go the extra mile in order to achieve set goals.

Experience

BetClick, 10a Belmont Street, NW1 8HH

cleaning operative

clean and tidy all internal office areas, kitchens and toilets in line with corporate policies and current legislation, carry out deep cleans, the safe removal of rubbish and the emptying of bins, identify and report any issues relating to Health and Safety identified during the course of the job

March 2009 - April 2010

October 2003 - November 2007

bar staff, door cashier

running of the bar area and keep it well stocked, collecting glasses, collecting all payments, cash handling and till operation, serving customers and ensure that they enjoy hospitality experience, maintain the cleanliness and presentation of the service, creating welcome and friendly atmosphere for costumers

Establishment, 135 Finchley Rd,NW 3 6JH

Applin, 37Harlingham Squere, SW6 3DZ

cleaning superviser

after and before tenancy cleaning, completing deep cleaning projects as required, maintaining all equipments and work team areas and arranging repairs of it, completing time sheets, overseeing a team of cleaners, ordering cleaning materials and stock control, ensure that cleaning is done to contract specifications,

February 2003 - July 2009

St Luke Church, Sydney Street, SW3 6NH

cleaning operative

clean and tidy all office areas, kitchens and toilets, carry out deep cleans

January 2003 - April 2010

Sheraton, 101Knightsbridge, SW1x 7RN

room attendant

cleaning and preparations asset number of rooms in accordance with 5* hotel and guests satisfaction in a timely manner, servicing rooms, changing linens, reporting any damage or missing items, carrying out guest requests such as extra beds, bathroom supplies

November 2002 - November 2003

self-employed, all London area

housekeeper

housekeeping services in private residential homes carrying weekly or once off deep cleans, general cleaning as like the care of antiques and specialist cleaning which require to have an excellent eye on details and a common sense of thinking, ironing services,

November 2002 -

private- J&O Meslek, 11Morteyne Road

nanny, housekeeper

December 2001 - November 2002

live-in position,responsible for all daily tasks as baby parents at full time work, making food, washing, ironing, cleaning, organising play time for baby(12 months old when started work)

Education

SIA BTEC Award door supervision

Edexcel Level2

Callan english language college

Interests

love animals, good book,sport- jogging,

References

Available On Request

September 2006 - October 2006

May 2002 - March 2003