Maria Lourdes V.

Borre
223 Pasir Ris St. 21, Singapore
83461781 (Singtel) or (0955)165-3043
lhudy.borre@ymail.com or borremaria@yahoo.com

Objective:
To seek an opportunity where my skills and abilities can contribute for the growth of
the company and serve a customer service satisfaction for the betterment of the
Hospitality Industry.

Summary of Qualifications:

❖ Graduate of Bachelor of Science in Hotel and Restaurant Management.

with top grades in Major Subjects.
❖ Experienced in dealing with foreign clients in diverse cultures.
❖ Proven skills in time management and handling customer complaints.
❖ Proficient in various PC operations and MS Office Applications.
❖ Has experience in sales and customer service.

Knowledge and Skills Acquired in School

Graduate of Bachelor of Science in Hotel and Restaurant Management (2013-2017)

University of Perpetual Help System Dalta (Molino/Cavite , Campus)

❖ Front Office Procedures

❖ Hospitality Etiquette
❖ Hotel Housekeeping
❖ Public Relations
❖ Food Handling and Preparation
❖ Operating Cash Registers
❖ Health and safety measures
❖ Hygiene standards
❖ Beverage preparation
❖ Customer care
❖ Basic Proficiency in PC Operations and MS office Application
❖ Basic knowledge in Coffee Blending

Work Experience and On the Job Training:

Vendomaster Inc. – Mandaluyong City Jan. 23, 2018 – Dec. 25, 2018
Junior Administrative Assistant

Starbucks Coffee Philippines – Barista / Seasonal Dec. 1, 2017- Jan. 15, 2018
Petron, San Pedro –Slex (South Luzon Expressway)
Rustan Coffee Corporation

The Palms Country Club June 23, 2017 - Dec 26, 2017
Banquet Server

Microtel by Wyndham Eagle Ridge, Cavite

Food Attendant /Cashier/Shift Supervisor Oct. 13, 2013 - Nov. 25, 2015

Shakey’s Pizza Parlor Nov. 22, 2014 - Feb.14, 2015

(On the Job Training)
Bartender / Restaurant Server

Sport Central Inc. (NIKE&ADIDAS) Sept. 2, 2009 - Feb. 01, 2010

Sales Clerk

Attending Seminars & Trainings:

Microtel by Wyndham Eagle Ridge, Cavite (Stay and Learn)- Hotel Immersion Training Program
(Front Office Seminar with Harmony System Orientation and Housekeeping Operations with
Actual Demonstration and Application)

TESDA National Certificate II

in Food and Beverages Services – Competent

Hotels on Wheels- Astoria Plaza Culinary & Hospitality Institute

Feb. 2015

Right Computer System Inc.- Call Center Training (Basic Conversational, English Grammar,
Listening Skills, American Culture and States, Call Simulation etc.)
February 2009

One Global Contact Center -Outbound Sales Representative

Direct Line Philippines- Travel & Vacation Packages
February 2009

Selected Achievements:
❖ Received top grades in Major Subjects.
❖ Received High grades and Compliments in Restaurant Practicum Evaluation.
❖ Received High grades and Compliments in Hotel Practicum Evaluation.

Personal Background:
Born on September 2 1990, I’m Filipina I love listening music, making dessert and learning about
different cultures. I’m a person w/ a heavy positive attitude. I am always happy to learn new things.
I can work in coordination w/ people. Confidence is my strength & Smile is my keyword. If you
will select me then I will give my 100% and prove my selection was worthwhile.