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Objectives

LEADERSHIP AND „
„
„
Define the term delegation.
Define the term unlicensed assistive personnel.
Describe the five rights of delegation.

DELEGATION „

„
Understand the legal implications of making
assignments to other healthcare personnel.
Recognize barriers to successful delegation and
leadership.
„ Define leadership/compare and contrast: types and
styles.
ADNU NURSING 2040 „ Make appropriate assignments to team members.
„ Discuss basic entitlements of individuals in the
workplace

Definitions Definitions (continued):

„ Accountability is the taking of „ Responsibility includes concepts


legal responsibility for an action. such as reliability, dependability,
and obligations to perform
professionally.

Definitions (continued): Definitions (continued):

„ Authority is the right, and the „ Leadership: guiding, directing,


official power invested in a teaching, and motivating to goal
position, that an organization setting and for achievement.
gives a designated employee to
perform certain tasks. „ Management: resource
coordination and integration to
accomplish specific goals.

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Definitions (continued): Definitions (continued):

„ Professionalism: an approach to „ Leadership styles are defined as


an occupation that distinguishes different combinations of task
it from merely a job, focuses on and relationship behaviors used
the ideal of service, follows a to influence others to
code of ethics, and is seen as a accomplish goals.
lifetime commitment.

Definitions (continued): Levels of Leadership

„ Followership is an interpersonal
process of participating by
following. Individual level:
Involves mentoring, coaching,
Motivating others

„ Empowerment instills a belief


Group level of leadership involves:
and confidence in one’s ability to building teams and resolving conflict
achieve
Organizational level of leadership
Involves building culture

Two critical skills needed to


Five interwoven aspects of enhance professional practice
LEADERSHIP include:
GOALS

COMMUNICATION
PROCESS
SITUATION „ #1 Skill at interpersonal
relationships

LEADER FOLLOWER

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Two critical skills needed to Are you a transactional
enhance professional practice include: leader?
„ #2 Skill of applying the
problem-solving process: „ This type of leader functions best in
a caretaker role focusing on day to
day operations.
z which involves the ability to think
critically
z to identify problems

z to develop objectivity

z a degree of maturity or judgment

Or,Are you a Transformational


Three styles of Leadership
leader?
„ Authoritarian: direct and
‰ This type of leader motivates controlling behaviors, good in
followers to perform to their full crisis situations)
potential and provides a sense
of direction.
‰ Burns, 1978.

Three styles of Leadership Three styles of Leadership


(continued) (continued)

„ Democratic: team approach, the „ Laissez-faire: non-controlling


leader facilitates an shares easy going (good with highly
responsibility for decision educated independent followers)
making

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„ By definition, delegation is the
„ a new graduate RN has the reassigning of responsibility for
same accountabilities and the performance of a job from
responsibilities as a more one person to another…
experienced RN… z although the responsibility for the
z it is generally understood, task is transferred,
however, that new graduates will
gradually develop their delegation z the accountability for the process
duties under the mentorship of a or outcome of the task remains
more experienced RN. with the person delegating the
activity.

Direct vs Indirect Delegation Direct vs Indirect Delegation


(continued):

„ Indirect delegation is…“an


„ Direct delegation is usually approved listing of activities or
“verbal direction by the RN tasks that have been
regarding an activity or task in a established in P &P of the health
specific nursing care situation care institution or facility”
z (ANA,1996, p.15) z (ANA,1996,p.15)

„DO NOT The Five Rights of Delegation


CONFUSE „ 1. Right Task
DELEGATION „

„
2. Right Circumstances
3. Right Person
WITH „ 4. Right

SUPERVISION „
Direction/Communication
5. Right Supervision/Evaluation

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The Need for Delegation: „ Although some of these
Nursing Shortage/UAP’s individuals may be certified (ie:
CNA-Certified Nursing Assistant) it is
important to remember that
„ Unlicensed Assistive Personnel certification differs from
are individuals who are trained licensure.
to function in assistive role to z When a task is delegated to a
the RN unlicensed person, the
z provide patient care activities as professional nurse remains
delegated by, and under the personally responsible for the
supervision of, the RN. outcomes of these activities.
(ANA,1994)

Criteria for determining which patient


care activities can be delegated to Task-Related Concerns
other personnel:
„ Potential for harm to the patient
„ Complexity of the nursing „ Ability
activity „ Priorities
„ Extent of problem solving and „ Efficiency
innovation required „ Appropriateness
„ Predictability of outcome
„ Extent of interaction

Relationship-Oriented Basic Entitlements of


Concerns Individuals in the Workplace
„ Professionals in the workplace
„ Fairness are entitled to:
„ Learning Opportunities z Respect from others in the work
setting
„ Health z A reasonable and equitable
„ Compatibility workload
„ Preferences z Wages commensurate with job

z Determine his or her own priorities

z Ask for what he or she wants

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Basic Entitlements of Individuals in the
Workplace (continued): Barriers to Delegation
„ Professionals in the workplace are entitled „ Experience Issues
to:
z Refuse without guilt „ Licensure Issues
z Make mistakes and be „ Quality-of-Care Issues
accountable for them „ Assigning Work to Others:
z Give and receive information as a z “I’ll do it myself!”
Professional nurse z “She could never do that!”
z Act in the best interest of the
z “If I don’t do it….I'll lose my skills”
patient
z “You can do the paper work I’d
z BE HUMAN
rather be at the bedside…”

Behaviors of an effective Leader Skillful communication includes the following….

„ Thinking „ Encouraging the exchange of


critically
EFFECTIVE LEADERS information
„ Solving ARE EFFECTIVE
problems DELEGATORS „ Providing Feedback
„ Respecting the „ Setting specific goals and
Individual communicating a vision for the
„ Listening to future
others and
communicating „ Developing oneself and others
skillfully…….

Elements to consider in Elements to consider in


Delegation Delegation (continued):
„ State nurse practice act „ Knowledge and skill of
„ Other legal definitions of personnel
practice „ Individual strengths and
weaknesses
„ Nursing professional standards
„ National Council of State Boards
„ Agency policy and procedure of Nursing
z http://w.w.w.ncsbn.org has a
decision-making tree, and
additional information

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Patient care needs: RN skills
Patient care needs: LPN skills

‰ Assessment „ Vital Signs


‰ Nursing diagnosis
„ Passing medication/removing
‰ Planning care
sutures/maintaining IV
‰ Implementing nursing and other
medical orders lines/some IV meds depending
‰ Medications on state Nurse Practice Act and
‰ IVs/blood administration institutions policy and procedure
‰ Sterile administration procedures „ Physical care
‰ Teaching „ Teaching from standard care
‰ Evaluation plan

Patient care needs: Direct Patient care needs:


Ancillary Personnel UAP’s
„ Physical Therapy „ Feeding/Drinking
„ Hygiene/Grooming/Toileting
„ Occupational Therapy
„ Physical care/Ambulation
„ Nutrition/ Dietary „ Dressing
„ Speech „ Socializing
„ Positioning/Bed making
„ Specimen Collection
„ I&O Urine check for glucose
„ Vital Signs/Documentation

Indirect Patient care needs: „ As a professional standard for


UAP’s all nurses in all states, the
assessment, analysis,
„ Providing a clean environment diagnosis, planning teaching,
„ Providing a safe environment and evaluation stages of the
„ Providing companion care nursing process may not be
„ Providing transport for non-critical delegated.
patients
„ Assisting with stocking nursing units
„ Providing messenger and delivery
services

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Tools to develop Delegation
Skills
„ Delegation Decision-Making
•Delegated activities usually Grid:
fall within the implementing z this grid acts like a tool to help
phase of the nursing process. nurses delegate appropriatley
z it provides a scoring instrument for
seven categories that the nurse
should consider when making
delegation decisions.
„ AACN,1990(Tappen,1998. p.49

Criteria for determining which patient Criteria for determining which patient
care activities can be delegated to other care activities can be delegated to other
personnel personnel (continued):
„ Level of patient acuity

„ Level of UAP capability „ Number of times the skill has


„ Level of Licensed nurse been performed by the UAP
capability „ Level of decision-making
„ Possibility for injury needed for the activity
„ Patient’s ability for self-care

On to clinical groups, and case


studies for the completion of this
lab session…..REMEMBER !!
„ Delegator's Check List
z Develop a good attitude
z Decide what to delegate
z Select the right person
„ HAVEA FUN
z Communicate responsibilities
„ SUMMER!
z Grant authority
z Provide support
z Monitor the delegation
z Evaluate

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