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Issue 2
Identify examples of ethical dilemmas an organization might confront when developing an
affirmative action plan (AAP).
Strong needs for diverse recruiting, for example, might be seen by internal employees as
a signal that those hired through recent recruiting pushes are not as well qualified. An
organization needs to be certain that their efforts towards diversity always are selecting
qualified individuals, or else run the risk of creating functional inefficiency and negative
reactions against minority groups further down the line.
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1. What are ways that the organization can ensure that KSAO deficiencies do not
occur in its workforce?
There are a number of strategies that can be effective for this issue. First, an employer
needs to conduct a careful analysis of its staffing requirements so that it understands
exactly which KSAOs are needed among its workforce. Second, staffing systems must
be created that make selection decisions based on a careful assessment of the KSAOs
needed for a given position. Third, organizations need to be committed to offering
ongoing job training and development to ensure that employees possess needed KSAOs.
Finally, career ladders, coaching, and mentoring programs can be implemented to enable
employees to develop new KSAOs that will be needed by the organization in the long-
term.
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3. Why are decisions about job categories and levels so critical to the conduct and
results of HRP?
4. What are the differences advantages of succession planning for all levels of
management, instead of just top management?
Sample Response: Succession plans allow the organization to develop a coherent plan for
how management will proceed for the future. Establishing continuity in all positions
helps to ensure that the organization does not face critical gaps in mid-level managerial
positions. In addition, succession plans can help to identify entry level managers who are
likely to be “stars” in the future. These individuals can be put in special fast track
positions that help the organization hold on to the valuable KSAOs that these individuals
can bring to the organization.
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6. What criteria would you suggest using for assessing the staffing alternatives shown
in Exhibit 3.14?
Sample Response: The alternatives addressed in Exhibit 3.14 involve two dimensions of
time (long-term and short-term) and two types of employment gaps (shortages and
surpluses). Two general criteria that will always come into play will be organizational
need (in terms of meeting objectives) and cost. There will be a constant balancing that
must occur between these two criteria, and the third criterion of timing or urgency.
Through planning, management can assess meeting short- and long-term needs (i.e.,
objectives) in terms of cost and urgency. This assessment then leads to consideration of a
series of structural workforce criteria such as: KSAO inventory within the workforce,
workforce size, workforce flexibility, and core-versus-contingency workforce staffing.
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7. What problems might an organization encounter in doing an AAP that it might not
encounter in regular staffing planning?
Sample Response: AAP is related to the demographic composition of the eligible labor
force in a given geographical location. In regular HR planning, the organization can
employ various interventions to recruit or train employees, but, for the purposes of AAP,
the organization cannot alter demographic composition in the short-term. AAP also brings
perceived a host of cultural and attitudinal variables to the fore: actual racial prejudice,
perceived bias towards one group or another, and multiple perspectives on the degree or
nature of problems. In regular HR planning, the organization may often adjust its policies
to the needs and desires of employees or potential employees. In an AAP, the
organization may have to oblige individuals (e.g., departmental managers) to either adjust
to AA policies or exit the organization. Unlike regular HR planning, which supports
functional objectives (i.e., sell a product, provide a service) AAPs support objectives
designed to remedy past discrimination and achieve equal inclusion and participation
among various demographic segments of the population in the professional and economic
life of the nation. Past disparities of opportunity have given advantages, or perceived
advantages, to certain groups (e.g., white Anglo-Saxon males) who will resist losing these
advantages. Dynamics such as these challenge the organization doing an AAP to confront
the need to simultaneously change employee perceptions, change employee values, and
do what is necessary to meet legal requirements. This is a very different orientation than
the traditional one that focuses primarily on satisfying the needs of the organization’s
functional operations.
A. Describe the internal labor market of the company in terms of job stability,
promotion paths and rates, transfer paths and rates, demotion paths and
rates, and turnover (exit) rates.
Sales - Full-time
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Sales - Part-time
1. Some cells contain fewer than 20 cases. Thus, estimates based on these
figures will tend to be unstable.
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Advantages
Disadvantages
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3. Quality of flexible workers may not be as high as that of the core workers.
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