SAP Leonardo

SAP Leonardo
Accelerate your digital transformation

SAP Leonardo –
Accelerate your Digital Transformation
Table of Contents
3 Introduction 71
SAP Leonardo Machine Learning |
Conversational AI: Discover a human way to
Getting Started Run Simple with conversational AI applications
11 SAP Leonardo Innovation Services: 78

SAP Leonardo | Data Intelligence: Monetize your
Collaborate with SAP to discover the right existing data by quickly moving from insights to action
innovation answers for your business
Capabilities
Technologies
85
SAP Cloud Platform: Accelerate digital transformation
25
SAP Leonardo Analytics: Gain fast and accurate by rapidly deploying next-generation applications
insights across your business with SAP Leonardo Analytics
© 2018 SAP SE of an SAP affiliate company. All rights reserved.
96 SAP S/4HANA and Leonardo: Automate

32
SAP Leonardo Big Data: Capture the vast core processes with intelligent applications
potential of Big Data with SAP Leonardo from SAP S/4HANA and SAP Leonardo
42
SAP Leonardo Blockchain: Simplify and optimize SAP Leonardo Centers
complex multi-party processes with blockchain technology
104 Mission Statement
49
SAP Leonardo Internet of Things:
Connect Internet-enabled things to business 105 Four Pillars
processes for innovative outcomes
106 SAP Leonardo Centers
61
SAP Leonardo Machine Learning:
Enable the intelligent enterprise with machine learning Digital Appendixes
108 Appendix A: SAP Leonardo – Success Stories

Appendix B: SAP Leonardo Industry
Accelerator Packages
SAP Leonardo – Accelerate your digital transformation
Introduction
Digital Transformation Imperative

72% of global CEOs believe the next 3 years will be
more critical for their industry than the last 50 years.
Source: Forbes Insights, 2016 Global CEO Outlook
Companies with 50% or more of revenue from digital

ecosystems achieve 32% higher revenue growth
and 27% higher profit margins.
Source: MIT Sloan Management Review, Thriving in an Increasingly Digital Ecosystem
Only 5% of organizations feel they have mastered

digital to a point of differentiation from competitors.
Source: Accenture, Digital Transformation in the Age of the Customer
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Introduction
Digital Transformation Imperative

+ The benefits of a digitally transformed 1. Bet big on a bold, multi-year, enterprise-wide
business are clear – 85% market share initiative; often having multiple goals
increase, 80% profitability increase, 31% with a low certainty of success
employee engagement increase. The benefits 2. Tactically implement projects using
and risks of not acting now are crystal clear point solutions; often failing to advance
especially with 75% of Fortune 500 companies a broader organizational strategy
expected to digitally transform by 2027.
3. Incubate independent skunkworks
+ None of the common approaches projects; often with no clear way
to digital innovation are ideal: to integrate into operations

4. Optimize current operations while
monitoring progress of others; often
surrendering first mover advantage
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Introduction
What We Do
Process Expertise Ecosystem Industry Experience Global Reach

76% 16,300 25 355k+ customers

of the world’s
transaction revenue
SAP partner
companies
industries
180 countries
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Introduction
Accelerate your Digital Transformation

SAP Leonardo
the only systematic approach to digital innovation that
transforms at scale with minimal risk and disruption
Innovate
with focus on business priorities, processes, people
Business Business
Integrate
Process Data
next-gen technologies into business processes
Digital Core
Scale
from departmental projects to
enterprise-wide transformation
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Introduction
SAP Leonardo Innovate

Achieve measurable value in weeks, not years
Solution Ideation Rapid Integration Business Case

and Vision Prototyping Blueprint Development
Global SAP Centers Bring innovative ideas Create technology Create, test, and refine
for SAP Design to life; iterate and road map, identify
Thinking and innovation refine with SAP Build dependencies, and
remediate risks
Quickly move from brainstorming to blueprint
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Introduction
SAP Leonardo Integrate
Design Led Solution Ideation Rapid Business Case Technology

Development and Vision Prototyping Development Blueprint
Data
Analytics
Intelligence
Internet
Blockchain
of Things
Machine
Big Data
Learning
SAP Cloud Platform Microservices | Open APIs | Flexible Runtimes | Integration
Multi-Cloud Infrastructure
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Introduction
SAP Leonardo Scale

Infuse technology into business processes to achieve breakthrough results
Scale to your project Scale at your pace
Applications, powered by SAP Leonardo

l
ta
en
En
m
ter
rt
pr integrating next-gen capabilities directly

pa
ise
-w
De
ide into existing systems and processes

(SAP S/4HANA, SAP Fieldglass software)
Industry and IoT Accelerators

fixed-price software & services
Open Innovation Edition

providing customized solutions to
your specific business problems
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Introduction
SAP Leonardo
SAP Leonardo is a systematic approach to digitally transform businesses, focused on repeatable solutions
to well-understood business problems across many industries. SAP Leonardo accelerates and de-risks
digital transformation using proven methodologies and pre-integrated software components. It brings
together award-winning design services, an industry-leading cloud platform and applications, deep
expertise in business processes, and the most innovative new technologies, such as analytics, Big Data,
blockchain, data intelligence, machine learning, and IoT.
Innovate – With proven SAP Design Thinking methodology and Industry Value Network experts, we
focus on understanding your business priorities, processes, and people. We then work with you to build
a business case, prototype, and blueprint that address your greatest opportunity or top challenge first.
There’s no technology-first approach nor massive-scale projects without a clearly achievable mandate.
Integrate – We help you implement your project with next-generation technologies – including
analytics, Big Data, blockchain, data intelligence, machine learning, and IoT – that infuse
exponential transformation into your day-to-day operations. These technologies are built
upon and integrated into the digital core of your business using SAP Cloud Platform.
Scale – Through SAP Leonardo, we enable you to scale digital transformation across your
entire organization in a step-wise, systematic way. You can implement tactical projects
knowing they build upon a broader organizational strategy and a united, integrated platform.
You can begin your journey with applications optimized for SAP Leonardo as well as industry
and IoT accelerator packages with a fixed price or open innovation services. 10/109
Objectives Solutions Benefits Quick Facts

SAP Leonardo Innovation Services
Collaborate with SAP to discover the

right innovation answers for your business
SAP Leonardo – Accelerate your digital transformation Objectives Solutions Benefits Quick Facts
Speed your transition to an

intelligent digital enterprise
The world is becoming increasingly digital, presenting limitless opportunities. But
the paths to innovation are many. Which path can deliver the best outcome for your
business? Whether it’s accessing decision-making insights, reducing manual labor, or
delivering more personalized services, SAP Leonardo combined with SAP Leonardo
Innovation Services are here to help you determine the right innovation answer.
You already know you need to take a digital The SAP Leonardo Digital lnnovation system
approach to your business. The challenge leverages technology such as analytics, Big
is knowing where to begin. With SAP Data, blockchain, data intelligence, machine
Leonardo Innovation Services, you have a learning, and IoT, together with industry
team of experts to work directly with you, expertise in enterprise software to rapidly
contributing their guidance, skills, and unlock breakthrough innovation at scale.
expertise to help you produce market-ready
Continued »
solutions to your business challenges.
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Speed your transition to an

intelligent digital enterprise
SAP Leonardo begins with a unique design-led The experts conduct a user-observation
development process to help customers begin exercise to understand the current state
their digital transformation. It consists of of the customer’s business, which leads
four main phases: Explore; Discover; Design to defining the next-generation business
and Prototype; and Deliver. The goal is to processes. The customers can gather
engage in a strategic conversation to identify feedback, validate, and iterate on the prototype
the needs for the business and end users. before handing off for implementation.
Figure 1: SAP Leonardo technologies »

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Figure 1: SAP Leonardo Technolgies
Design Led Solution Ideation Rapid Business Case Technology

Development and Vision Prototyping Development Blueprint
Data
Analytics
Intelligence
Internet
Blockchain
of Things
Machine
Big Data
Learning
SAP Cloud Platform Microservices | Open APIs | Flexible Runtimes | Integration
Multi-Cloud Infrastructure
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Which path will deliver the

best outcome for your business?
With SAP Leonardo, your complete innovation Design-Led Innovation Which path will deliver the best
journey is led by SAP experts, including outcome for your business?
Our design-led approach helps
designers, business transformation specialists, Step 1: Explore
navigate the process by:
industry experts, and technology consultants,
who will work collaboratively with you to Step 2: Discover
+ Taking a user-centric approach
provide an understanding and use of emerging + Bringing stakeholders and end users together Step 3: Design and Prototype
technologies. You also gain access to an
innovation coach who will guide you throughout + Identifying opportunities for innovation Step 4: Deliver
without focusing on technology
your journey. The SAP experts will systematically

help you identify strategic opportunities + Connecting you with SAP design
for business transformation across your thinkers and technology experts who
business models, processes, and products. intimately know SAP products
Constant feedback and close collaboration

with end users are essential to helping you
move from idea to prototype.
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Step 1: Explore
Your first engagement with the SAP experts During the Explore workshop, we will evaluate Which path will deliver the best
is through an Explore workshop. Your existing SAP Leonardo use cases and outcome for your business?
organization’s stakeholders, from line of accelerators to see if there is a solid solution Step 1: Explore
business and IT departments, come together to jump-start your process; if not, we will
with SAP experts for a one-day session to create a new option specific to your needs. Step 2: Discover
explore opportunities for innovation. Step 3: Design and Prototype
SAP Design Thinking is an essential part Step 4: Deliver

of that first step. The workshop focuses on
the business problems, and those that are

also resulting in end-user problems. When
experts and design thinkers work together,
the seeds of innovation begin to sprout.
By prioritizing the user’s needs, we work together

to deliver innovation without disruption, and create
solutions that are desirable and feasible.
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Step 2: Discover
While new systems of intelligence are emerging Because of that, one of the fundamental Which path will deliver the best
through embedded technologies such as tenants of SAP Leonardo Innovation Services outcome for your business?
analytics, Big Data, blockchain, data intelligence, is user empathy. In the Discover phase of the Step 1: Explore
machine learning, and IoT. These data-driven process, SAP experts shadow the customer’s
systems can only enable digital transformation end users to understand their needs and pain Step 2: Discover
and new business models if they are designed points. This information is used to create Step 3: Design and Prototype
to answer special business challenges. the core design documents that will feed the
Step 4: Deliver
rest of the process, such as the personas,
the documentation, and the journey map.
Innovation emerges from a deep

understanding of the end-user’s experience.
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Step 3: Design and Prototype

Design is an iterative process. That’s why SAP The purpose of the Design Reviews are to Which path will deliver the best
Leonardo Innovation Services uses the SAP Build create a formalized process to ensure that the outcome for your business?
tool to create rapid prototypes of varying fidelity design goals and consistency are preserved Step 1: Explore
that allows customers to validate assumptions throughout the entire innovation lifecycle. The
and gain insight through end-user feedback. first review, Design Advisory, happens after the Step 2: Discover
Starting with low fidelity wireframes, all the way Discovery phase. It focuses on identifying and Step 3: Design and Prototype
to high fidelity ones using actual controls, the providing the best fitting user-interface elements
Step 4: Deliver
SAP Build tool brings together the customer, to deliver an optimal end-user experience.
stakeholders, and end users to ensure that the

The next Design Reviews, Design Gate
developed solution addresses the problem.
1 and 2, happen after prototyping and
Crucial to the success of any SAP Leonardo delivery. They ensure adherence to SAP
engagement are the Design Reviews that happen Fiori user experience (UX) guidelines, as
at various stages throughout the project. well as resolution of the end-user needs.
See Figure 2: SAP Design Thinking Stages »
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Figure 2: SAP Design Thinking Stages

Which path will deliver the best
outcome for your business?
Step 1: Explore
Step 2: Discover
Step 3: Design and Prototype

Explore Discover Design & Prototype Deliver Step 4: Deliver
Design Advisory Design Gate 1 Design Gate 2

What design elements Does the planned Is the implemented
fit into my use case? design follow prototype feasible and
the SAP does it still follow the SAP
Fiori principles? Fiori design principles?
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Step 4: Deliver
SAP Leonardo provides flexibility based on creating an agile design process that ensures Which path will deliver the best
your project’s alignment with accelerators. If a you are at the center of every stage of innovation. outcome for your business?
pre-designed use case fits your business needs, The enterprise edition extends the scope to help Step 1: Explore
then you continue with the express edition to companies create multiple solutions in parallel
create a functional prototype. Otherwise, a new that are unique to their special business needs. Step 2: Discover
use case will be created, and then you can follow On top of the Open Innovation features, it also Step 3: Design and Prototype
either the open innovation or enterprise edition. provides empowerment sessions and access to
Step 4: Deliver
the SAP Leonardo Innovation Services showroom.
The open innovation edition helps companies
Once you have made your decision to move

create a new solution for specific business
forward, the next step is to move from prototype
challenges, from concept to clickable
to production using either an implementation
prototype, within nine weeks. This edition
partner or additional implementation services
includes access to SAP Cloud Platform for
from SAP Digital Business Services.
innovation. It supports a close collaboration
through the Digital Design Zone site with See Figure 3: SAP Leonardo Innovation Services »
its SAP Design Thinking component,
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Figure 3: SAP Leonardo

Innovation Services
Customer View SAP Portfolio/Oﬀerings View Which path will deliver the best
outcome for your business?
Explore Explore Workshops
Step 1: Explore
Step 2: Discover
Express Edition Open Innovation Edition Enterprise Edition Step 3: Design and Prototype
Pre-deﬁned use cases New/individual use cases Many new/individual use cases
Step 4: Deliver
Industry and lob accelerators Digital Design Zone Digital Design Zone
SAP Cloud Platform SAP Cloud Platform

Discover Showroom
Design Empowerment
Prototype
Outcome: Outcome: Outcome:
Deliver Design
Functional prototype Functional prototype Functional prototype Thinking
Scenario design and Scenario design and Scenario design and
architecture architecture architecture
Value assessment Knowledge access and
inspiration examples
Implement Additional Implementation Services
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Work with SAP to uncover

opportunities for digital transformation
For over 45 years, SAP has helped companies Walk away with a market-ready prototype
around the world, across all lines of business that we can help you implement.
and industries, advance along their digital
SAP Digital Business Services combines the
transformation journeys. Through SAP
expertise of services and support and empowers
Leonardo, you have access to a systematic
businesses to do more and go faster, safely
approach to digital innovation that gives you
and securely with SAP Leonardo solutions. Our
the expertise and next-generation technologies
experience and tools accelerate your digital
to become an intelligent digital enterprise.
transformation journey to create greater value
Take advantage of our decades of expertise for your business and your customers.
creating innovative enterprise solutions. Get
Continued »
tailored advice, recommendations, and guidance
from the very experts who design and create
cutting-edge SAP technologies. Develop an
innovative solution or series of answers to your
central business problems or opportunities.
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Work with SAP to uncover

opportunities for digital transformation
Our expertise brings speed and stability to Our role is to be a catalyst for business
every aspect of the journey by connecting success, combining unmatched expertise
innovation, implementation, and operations. in SAP solutions with deep knowledge
We’ve been leading the journey of business of industry and business process.
transformation before it was called “digital
Through SAP Leonardo, you complement your
transformation,” and we have always looked
organization’s critical business applications
beyond the technology to help our customers
by shortening the innovation cycle time. By
achieve measurable business outcomes.
infusing digital capabilities running on SAP
Everyone in SAP Digital Business Services is

Cloud Platform into traditional business
guided by our company mission: to help the
processes, you can establish a continuous
world run better and improve people’s lives.
loop of innovation, agility, and responsiveness
to customer and market changes.
Discover step-by-step guidance that takes

you from business problem to innovative
opportunity in nine weeks or less.
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Summary + Digital transformation along different tracks,

depending on your individual needs: Express,
SAP Leonardo brings scalable innovation to your
Open Innovation, or Enterprise Edition
business by combining breakthrough technologies
with end-user focused design processes. SAP Benefits
Leonardo Innovation Services brings together
+ Get access to rapid innovation tools,
stakeholders and end users with design and
best-in-class enterprise design technology,
technology experts to unlock innovation in your
and a proven design-led development process
organization’s business models and processes.
+ Collaborate with SAP designers and
Objectives enterprise software experts who share their
+ Guide you through your experience and insights on how to best apply
digital transformation SAP solutions for digital transformation
+ Discover innovative solutions to your + Scale breakthrough innovation by

business problems and challenges completing a production-ready prototype
+ Combine a design-led process Learn more

with next-generation technologies
To find out more about SAP Leonardo
in a single platform to scale
and SAP Design Thinking, call your
innovation and maximize value
SAP representative today or visit:
Solutions design.sap.com/design-thinking.
+ SAP experts actively work with you To find out more about SAP Leonardo
through the entire innovation lifecycle, and SAP Leonardo Innovation Services,
maintaining a focus on user empathy to call your SAP representative today or visit:
enhance the viability of the solution sap.com/services/leonardo-innovation.
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SAP Leonardo Analytics
Gain fast and accurate insights across

your business with SAP Leonardo Analytics
Transform data into

fast and accurate insight
Maintaining a competitive edge in the digital economy depends on how quickly
your business can shift from insights to action. Pivoting faster means ensuring
everyone – employees, partners, and customers – has access to the information
they need to answer every question, refine every business process, and
seize every innovative opportunity that arises.
With the rise of the digital economy and By partnering with SAP, you can reimagine
emergence of the millennial workforce, your analytics strategy and redefine your
customers are demanding more robust tools enterprise across three essential criteria:
and services. Only SAP Leonardo Analytics
1. Remove constraints to interacting and
capabilities appeal universally to stakeholders
engaging with enterprise-spanning data
across the enterprise – from business users in
need of an easy-to-use analytics platform to 2. Enable business decisions in the moment
CIO/IT departments that need the end-to-end 3. Establish a forward-thinking approach
governance, security, scalability, and that plugs into the digital economy,
manageability of a trusted enterprise solution. now and into the future
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Bridge next-generation analytics

into holistic digital innovation
SAP Leonardo Analytics, part of the wider SAP What customers are saying: Bridge next-generation analytics
Analytics portfolio, provides a comprehensive into holistic digital innovation
Keeping data safe and secure
set of modern analytics capabilities that work Get ultimate flexibility
together to analyze data wherever it resides, “We bring together 6 billion records to with on-premise, cloud,
for enterprises of all sizes and across every blend data without moving it. This helps or hybrid deployment
industry. Our solutions help you capture a holistic improve safety and quality for sales and
Channel real-time digital
understanding of your business and transform service to our healthcare customers.” intelligence into the boardroom
your processes to Run Simple in the digital age. Soeren Jens Lauinger, Director, Sales &
With SAP Leonardo, we’ve created a systematic Service Innovation, Aesculap Inc.
approach to digital innovation that delivers 360-degree customer view
new mobile, predictive, data visualization,
and Big Data analytics technologies, as well “SAP Leonardo Analytics has allowed mBank
as a comprehensive method for helping our to discover individual customer preferences
customers evolve their digital transformation and identify the next, best activity for our
strategy. As leaders in business processes, SAP marketing efforts. Now we are able to initiate
continues to innovate new solutions that deliver more direct conversations, resulting in a
powerful business value to our customers. better understanding of our clients.”
Discover how SAP Leonardo Analytics can Bartosz Witorzenc, Strategic
help drive your digital transformation. Initiatives Manager, mBank S.A.
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Get ultimate flexibility with

on-premise, cloud, or hybrid deployment
The SAP Analytics portfolio is more Whether in front of customers or in the Bridge next-generation analytics
customized to your needs than ever before. boardroom, SAP Analytics Cloud provides an into holistic digital innovation
With options to deploy on premises, in entirely new, unified experience for business users Get ultimate flexibility
the cloud, or in a hybrid model. that enables immediate insight-to-action on data with on-premise, cloud,
from all sources. Rather than using separate point or hybrid deployment
Organizations have long relied on SAP
solutions for different parts of your organization,
Analytics hybrid solutions to provide a Channel real-time digital
everyone across the enterprise accesses one
comprehensive, integrated analytics platform. intelligence into the boardroom
purpose-built platform. SAP Analytics Cloud
As the market leaders in on-premise analytics
combines the processes of data modeling,

solutions, we unlock the real value in data
reporting, visualization, and predictive analytics
for smarter decision-making, competitive
into a design that’s easy for all users to navigate.
advantage, and business transformation.
With our hybrid solution, you have ultimate
freedom and flexibility to leverage pieces
of both cloud and on-premise options.
Discover instant insight from the edge of your

business operations to your core systems of record.
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Channel real-time digital

intelligence into the boardroom
The SAP Digital Boardroom solution brings Get instant metrics on revenue, pipeline, margin, Bridge next-generation analytics
the boardroom and meetings of all types to life rate of employee attrition, and model business into holistic digital innovation
across people, places, and devices into a real-time drivers on the fly to foresee future opportunities. Get ultimate flexibility
enterprise experience. Built on SAP Analytics with on-premise, cloud,
SAP Digital Boardroom provides a harmonized
Cloud, it connects to SAP S/4HANA and other or hybrid deployment
view of company operations across all lines of
applications and data repositories to interact with
business and on multiple devices. Teams across Channel real-time digital
your most important business metrics to monitor,
your organization can increase efficiencies intelligence into the boardroom
simulate, and drive change in the digital economy.
and boost productivity by eliminating slides
With fully automated business intelligence and spreadsheets which will also reduce the
capabilities that dramatically improve the burden of report collection, and eliminate the
quality and speed of reporting, as well as dreaded phrases such as, “I’ll get back to you.”
collaboration in real time, managers can
instantly drill into key areas of your business.
Capture holistic business metrics

so you can understand your enterprise
today and predict tomorrow.
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Model, report, visualize, and

predict with SAP Leonardo Analytics
Evolve digital transformation across your Act in the moment by providing
enterprise with SAP Leonardo Analytics. solutions that are:
You’ll gain fast and accurate insights into
+ Simple to use
customer behavior, business processes,
and new opportunities through tools that + Simple to understand
let you model, report, visualize, and predict. + Simple to manage
Armed with new insights and knowledge,
your business is empowered to implement Transform the future with
line-of-business scenarios to:
new processes and applications that leverage

all the benefits of the digital economy. + Visualize new outcomes
Innovate without constraints + Predict new opportunities
by enabling everyone to: + Plan new strategies
+ Access any and all data
+ Deliver self-service, governed data
+ Gain deeper, real-time insights
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Summary Solutions
SAP Leonardo Analytics brings you across- + SAP Leonardo Analytics hybrid
the-board analytics capabilities that work solutions: a comprehensive, integrated
together to analyze data from all sources, solution that provides a platform
for enterprises of all sizes and across every spanning enterprise and cloud data
industry. SAP solutions help you capture a + SAP Analytics Cloud: a single,
holistic understanding of your business, plan purpose-built solution that combines
and predict future opportunities, and transform robust analytics processes
your enterprise to Run Simple in the digital age.
+ SAP Digital Boardroom: a real-time,
Objectives digitally connected enterprise experience
that brings meetings of all types to life
+ Uncover unknowns across your
business landscape and predict future Benefits
opportunities for innovation

+ Deliver break-through performance, so
+ Empower everyone to make better you can innovate without constraints
decisions by giving unprecedented
+ Tap into hidden insights to understand and
access to enterprise-wide data
adapt to market shifts before they happen
+ Drive insights into action
+ Gain real-time insight from live
data to act confidently
Learn more

and SAP Leonardo Analytics, call your
www.sap.com/products/analytics.html.
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SAP Leonardo Big Data
Capture the vast potential of

Big Data with SAP Leonardo
Unlock business value

across all your data sources
In today’s digital economy, anywhere from 60% to 73% of all data within
an enterprise goes unused. Like many organizations, you may be collecting
information on a massive scale. But are you realizing the true power of Big Data?
SAP Leonardo Big Data capabilities are 1. Where to keep the data
the answer to the challenge of making the 2. How to process diverse,
most of your Big Data, providing solutions unstructured data types
for easily ingesting, storing, processing, and
3. How to unify the enterprise information

sharing petabytes of information. SAP Leonardo
architecture with Big Data environments
customers gain more powerful business value
from their data, with rapid deployment, greater This resulted in counter-productive enterprise
scalability, faster analytical processing, and siloes and expensive, time-consuming
more powerful sharing across the enterprise manual solutions for sharing information.
than ever before. SAP Leonardo Big Data solutions offer you
a superior approach. Our comprehensive
In the past, gaining business value from
lineup of Big Data offerings reduce complexity,
Big Data faced three challenges:
overcome silos, and help you get value from
the diversity of today’s enterprise data.
Continued »
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Unlock business value

across all your data sources
SAP Cloud Platform Big Data Services, for analyze information from a wide variety of
example, provides reliable, high operational locations, including Big Data or enterprise
performance, including processing that data in the cloud and on premise.
automatically scales to meet sudden increases
Figure. 1: Business Transformation »
in computing needs. An enterprise data sharing
solution is built upon an open architecture
that maximizes your organization’s diverse
technology investments, so you can easily
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Figure. 1: Business Transformation
Business Value Data Sharing Provisioning
Processing/Computing
Flexibility Refinement
Storage
Agility Ingestion Data-Driven
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Rapidly ingest huge

amounts of diverse data
Digitally connected businesses are receiving resources. In addition, we provide you with Rapidly ingest huge
unprecedented amounts of data across a growing critical tools for data cleansing, quality, and amounts of diverse data
number of sources, at variable speeds and in transformation using machine learning, graph Store massive datasets
different formats – from operational logs and computation, and stream processing, giving you from across your enterprise
social media to Internet of Things (IoT) and the ability to utilize refined data in real time. and beyond
machine learning touchpoints. To use this data
Ingestion functions for Big Data processing are Get comprehensive insights
effectively, you need to be able to quickly ingest
handled by an array of SAP solutions across faster with combined analytics
it. It’s the first, crucial step to applying insights to
enterprise and Hadoop data. You also have
real-time business decision-making. And it can be Expand the flow of data with
the option to use open source solutions for organization-spanning pipelines
one of the most challenging to handle. Until now.
ingestion to the SAP Distribution for Hadoop
SAP Leonardo Big Data solutions quickly software. SAP ingestion solutions let you ingest
acquire, store, transform, and share data from data to an SAP HANA stack or to Hadoop,
every source, including relational databases, depending on analytics requirements.
enterprise data warehouses, and Hadoop
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Store massive datasets from

across your enterprise and beyond
The SAP Leonardo Big Data offering operational services to ensure consistent Rapidly ingest huge
delivers massive scale for your growing data, and reliable performance. This is a must amounts of diverse data
organizing petabytes for ready analysis. This for enterprise production environments. In Store massive datasets
Hadoop-as-a-service computing solution is addition to the cloud-only approach, there from across your enterprise
known as SAP Cloud Platform Big Data Services. is also an option for a hybrid model. and beyond
It provides a scalable, cloud-based Hadoop data
Further, in combination with SAP HANA, SAP Get comprehensive insights
store, Spark complement, and a full Big Data
Cloud Platform Big Data Services delivers faster with combined analytics
platform environment for storage and processing.
native multi-temperature management for
Expand the flow of data with

Cloud deployment lets you get started rapidly, hot or cold data virtualization and schema organization-spanning pipelines
process much larger volumes of data at a extension capabilities. And with the ability to
lower price, and scale volumes quickly and federate data from any source, it reduces data
easily. The SAP offering uniquely includes movement and speeds response times.
Run high-performance applications that make

business processes faster and leaner, with a reliable,
secure cloud Big Data cloud solution as your foundation.
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Get comprehensive insights

faster with combined analytics
With the SAP Leonardo Big Data solutions, getting All SAP Vora operations can be accessed, Rapidly ingest huge
business value from combined data is no longer executed, and extended through SAP HANA. amounts of diverse data
a daunting challenge. Our unified, yet flexible, SAP HANA and SAP Vora act as a single Store massive datasets
in-memory architecture simplifies the process system, with joint query optimization and from across your enterprise
of refining and cleaning diverse types of data to automatic storage decisions. SAP Vora runs on and beyond
enable your business analytics to keep pace with Big Data clusters separate from your Hadoop
Get comprehensive insights
the variety and velocity of business demands. data, and is also available from Amazon
faster with combined analytics
Web Services (AWS). It provides specialized
SAP Vora is a distributed computing solution
analytical processing for different data formats. Expand the flow of data with
deployed on Apache Hadoop and Spark clusters organization-spanning pipelines
The computing engines are designed to run
that provides integration with SAP HANA,
high-performance sophisticated analytics against
so you can quickly and easily run combined
relational, time series, graph, and JSON data.
analytics across enterprise and Hadoop data.
Eliminate the need to manually stitch together

multiple processing engines and pipelines.
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Expand the flow of data

with organization-spanning pipelines
As data source and storage options multiply, data Leveraging its open architecture, SAP Data Hub Rapidly ingest huge
demands increase, and enterprise landscapes handles data wherever it resides – in Hadoop, in amounts of diverse data
grow more complex, the ability to share and object stories like Amazon Simple Storage Service Store massive datasets
manage data across the full landscape, from Big (S3), in cloud-based and on-premise databases, from across your enterprise
Data to enterprise applications, becomes critical. or in enterprise applications and data warehouses. and beyond
SAP Data Hub is a data sharing, pipelining, and SAP Data Hub centralizes data landscape Get comprehensive insights
orchestration solution that helps organizations governance, but does not centralize the faster with combined analytics
to accelerate and expand the flow of data data itself. By leveraging the data where
Expand the flow of data with

across the diverse data landscape. It provides it lies, as well as using processing close to organization-spanning pipelines
unprecedented data access and governance, the data, it quickly completes pipelines.
creates powerful, organization-spanning data
flows, and quickly delivers results by using
existing data processing investments.
Create unique, powerful data pipelines

that manage, share, and distribute data
across the enterprise.
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Understand every facet

of your digital enterprise
The SAP Leonardo Big Data solutions The comprehensive approach of SAP Leonardo’s
bridge the Big Data value gap by processing Big Data solutions, combine data ingestion,
diverse data types to make them collectively storage, processing, and sharing to fuel holistic
useful for accelerating your organization’s digital transformation. Our data management
processes and decision making. services encompass diverse data sources,
types and endpoints, and accommodate cloud,
As a result, our customers can thoroughly
on-premise, and hybrid deployments for ultimate
analyze and understand every aspect of
customization to your organization’s needs.
their business, including customer behavior,
operational behavior, market behavior, and Unlock insights and intelligence across your
beyond. They feed that insight into new entire enterprise to imagine new business
experiments, forward-thinking innovations, models, develop new supply chains, create new
and better customer relationships. customer interactions, and be outstanding.
Only with SAP Leonardo Big Data.
Innovate faster with real-time,

on-demand analysis.
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Summary + Distributed computing and processing with

advanced in-memory computing engines
The SAP Leonardo Big Data solutions provide
state-of-the-art answers to today’s Big Data + Unified orchestration, governance,
challenges. With SAP software, you can integrate and monitoring
diverse data types from all sources, including Benefits
enterprise and Big Data networks. You can
enable users from across your organization to + Discovery of data across data lakes,
easily create, monitor and manage powerful data warehouses, data lakes and databases
pipelines, understand each landscape intimately, on premise and in the cloud
and massively scale according to need. + Massive scalability and petabyte capacity
to support growing data volumes
Objectives
+ Faster analytical processing in
+ Store and process large volumes of data the cloud at a lower TCO
economically and reliably in the cloud

+ Ability to create advanced data computation
+ Process diverse, raw data efficiently using pipelines across a variety of data types
advanced distributed processing engines
+ Straightforward orchestration of complex
+ Monitor and govern enterprise data effectively data processes from a central user interface
across on-premise and cloud environments
Learn more
Solutions
+ Integration and ingestion of all data types and SAP Leonardo Big Data, call your
+ Elastic storage and persistence, SAP representative today or visit:
including in the cloud www.sap.com/products/technology-
platforms/big-data-hadoop.html.
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SAP Leonardo Blockchain
Simplify and optimize complex multi-party

processes with blockchain technology
Leverage blockchain capabilities

to drive digital transformation
Internet of Things (IoT), machine learning, and other emerging technologies
form a highly interconnected digital network of people, businesses, and things.
How can we ensure that complex transactions in the digital economy are safe,
secure, and simplified? SAP Leonardo Blockchain capabilities is the answer
to your enterprise’s growing need for a trustworthy single source of truth.
The simplest definition of blockchain is this: People, businesses, machines, and algorithms
a reliable record of who owns what, and who are free to transact and communicate with
transacts what. But there’s much more to it one another in a frictionless way. This is the
than that. promise of blockchain.
Every business is based on transactions, Learn how SAP can help your business
and these transactions are often routed reduce intermediaries, speed up processes,
through third-party intermediaries, which heighten transparency, provide quick return
makes processing time-consuming and on investment, automate processes – and
expensive. Blockchain technology enables drive digital transformation – with SAP
true data sharing, which dramatically speeds Leonardo Blockchain.
up multi-participant transactions and lowers
costs, while ensuring all parties are protected.
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Amplify trust while

streamlining complex transactions
At SAP, we see blockchain as a promising way SAP Cloud Platform blockchain service Amplify trust while streamlining
to simplify complex multi-party processes and lowers upfront costs and reduces risk for complex transactions
create trust among participants. We’re using enterprises wishing to experiment with Radically shift the way business
our expertise in 25 industries and across all blockchain technology or begin integrating is done in diverse industries
lines of business to actively explore blockchain new models into their business processes.
technology, integrate it into the SAP landscape,
As part of the SAP Leonardo systematic
and help you capitalize on its potential.
approach to digital innovation, SAP
Thanks to SAP Leonardo Blockchain and Leonardo Blockchain enables you to leverage
SAP Cloud Platform, you can redefine state-of-the-art capabilities in your differentiating
your business by tapping into SAP Cloud innovations. That includes integration with other
Platform blockchain service, extending SAP Leonardo next-generation technologies
your applications, or building new ones. such as analytics, Big Data, blockchain,
data intelligence, machine learning, and IoT.
“Blockchain is the first native digital medium

for value, just as the Internet was the first native digital
medium for information.” — Harvard Business Review
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Radically shift the way business

is done in diverse industries
Blockchain solutions can be applied to + Transportation Management – Blockchain Amplify trust while streamlining
any enterprise or industry that uses digital technology from SAP introduces the use complex transactions
transactions. Discover how we’re already of secure, trusted, paperless bill of lading Radically shift the way business
implementing SAP Leonardo Blockchain to in transportation to digitally manage the is done in diverse industries
simplify and enhance interactions in diverse handover of commodities between business
scenarios, from government to manufacturing. partners. Ownership of an “e-bill of lading”
can be changed while the vessel is on its way,
+ Public Sector – Government employees
allowing the business partner to legally pick
spend too much time stating facts, confirming
up the container from the port of discharge.

them, or sharing them. Blockchain can
reduce inefficiencies in government by Continued »
cutting down on manual information
management. By introducing blockchain into
document authentication processes, we can
expedite the way facts are substantiated.
Speed up process execution, allowing for faster

transactions that aren’t limited by office hours.
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Radically shift the way business

is done in diverse industries
+ Asset Management – In the case + Trusted Digital Credentials – The world Amplify trust while streamlining
of mandatory audits performed by is becoming more digital; however, digital complex transactions
third-party service providers, blockchain copies of physical documents, such as Radically shift the way business
technology can be implemented to track government-issued IDs, professional is done in diverse industries
audits and ensure that obligations like credentials, and health records, can’t be
regular maintenance are fulfilled. trusted. Manual verification processes for
+ Distributed Manufacturing – SAP Leonardo these items tend to be slow. SAP Leonardo
Blockchain helps manufacturing enterprises Blockchain delivers trusted credentials,
record events for parts and material production, guaranteeing the authenticity of digital
such as when a design is released or when documents while enabling individuals
production parameters are defined. Blockchain to be in control of their credentials.
stores CAD designs, documents, and other
assets, tracing complex supply chains as
a substitute to using a central database.
Certification, registration, and verification
are all managed in a distributed way.
Simplify processes between peers in a highly

complex network to securely transfer digital assets.
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Explore the possibilities of

blockchain without investing upfront
SAP Cloud Platform blockchain service + Transparency – Information in blockchains
provides the easiest, lowest-risk gateway to is viewable by all participants and
experimenting with distributed ledger technology cannot be altered. This reduces risk
in the cloud. By eliminating the need for a large and fraud, and establishes trust.
upfront capital investment, SAP Cloud Platform + Return on investment – Distributed
blockchain service makes it easy to adopt ledgers provide quick ROI by helping
enterprise blockchain for a range of benefits: businesses create leaner, more efficient,
+ Fewer intermediaries – Blockchain is a true and more profitable processes
peer-to-peer platform that will reduce the need + Security – The distributed and encrypted
for some types of third-party intermediaries nature of blockchain means it will be
difficult to hack. This shows promise
+ Faster processes – Blockchain can speed
for business and IoT security.
up process execution in multi-party
scenarios – and allow for faster transactions + Automation – Blockchain is programmable,
outside of regular business hours which makes it possible to automatically
trigger actions, events, and payments
once conditions are met
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Summary Solutions
SAP Leonardo Blockchain provides a way for + SAP Cloud Platform blockchain service
people, businesses, machines, and algorithms provides an easy, low-risk gateway to
to transact and communicate with one another distributed ledger technology in the cloud
in a frictionless way by enabling true data + Integration with established SAP
sharing, speeding up multi-party transactions solutions creates synergies, especially
and lowering costs, while ensuring all parties in multi-party processes
are protected. SAP is using its expertise across
+ Allows integration with other next-generation
all industries to actively explore blockchain
technologies in SAP Leonardo
technology, integrate it into the SAP landscape,
and help you capitalize on its potential. Benefits
Objectives + Reduce the need for some types
of third-party intermediaries
+ Build blockchain extensions for existing

applications across industries and lines + Allow for faster, more secure multi-party
of business transactions that aren’t limited by office hours
+ Use open standards to create new + Create leaner, more efficient, and
consortia-based and private blockchain more profitable processes
models and networks + Automatically trigger actions, events, and
+ Explore blockchain use-cases to see how payments once conditions are met
it can benefit your business Learn more
+ Prototype, test, and build customized
blockchain applications using smart contracts To find out more about SAP Leonardo
and SAP Leonardo Blockchain, call your
www.sap.com/blockchain.
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SAP Leonardo Internet of Things
Connect Internet-enabled things to

business processes for innovative outcomes
SAP Leonardo IoT
Move from smart things

to smart outcomes
As always-on connectivity expands across the globe, businesses are finding
new ways to tap into the Internet of Things (IoT) to work smarter, improve jobs,
and delight customers. Leveraging information from sensors, microcontrollers,
mobile communications, and other smart devices, SAP Leonardo IoT capabilities
are transforming business models and processes across industries.
For years, companies have been collecting SAP Leonardo helps customers develop strategic,
massive amounts of data from connected things. integrated solutions to business challenges
Making the transition from things to outcomes by engaging in digital transformation that
is a much bigger challenge. With our innovative leverages IoT, along with other next-generation
SAP Leonardo IoT portfolio, we’re enabling you technologies like Big Data, machine learning,
to mobilize IoT data to transform end-to-end analytics, and blockchain. Learn how SAP can help
business processes, evolve new digital business you move from smart things to smart business
models, and imagine new work environments. outcomes by tapping into the growing IoT.
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SAP Leonardo IoT
Personalize and transform

with real-time asset data
At SAP, we have a deep understanding of including process optimization, personalization, Personalize and transform
interactions between people, things, and as-a-service business models (XaaS), and with real-time asset data
businesses. We know that advances in distributed digital networks. Our customers are Access intelligent business
technology are never just an end in revisiting traditional business processes like the solutions in real time
themselves, but a means to drive business digital supply chain – including product design,
Connected products
transformation towards digitalization. manufacturing, logistics, and asset management.
Our customers embrace technology to They are realizing IoT scenarios with high Connected assets
enable innovative business outcomes and business value across many functional areas
Connected fleet
disrupt entire industry value chains. of their companies, and across all industries.
Connected infrastructure
The development and inclusion of IoT See how IoT solutions from SAP are delivering
scenarios is a key element in a company’s business value through unique applications. Connected markets
digital transformation. SAP Leonardo IoT Connected people
solutions are enabling the creation of new
growth opportunities for our customers,
Realize new opportunities with collection, storage,

and real-time analysis of data from both moving and
fixed assets across your enterprise.
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SAP Leonardo IoT
Access intelligent business

solutions in real time
The SAP Leonardo IoT portfolio provides + SAP Leonardo IoT Bridge – A configurable Personalize and transform
a full solution stack built on SAP Cloud cloud solution with a persona-centric work with real-time asset data
Platform that includes the following: environment that correlates business Access intelligent business
processes with data from IoT applications solutions in real time
+ SAP Leonardo IoT Edge – Offers data protocol
to provide intelligent business solutions in
conversion, persistence, and data analytics Connected products
real time. Through an appealing front-end,
capabilities on devices or gateways for
it provides semantic integration of business Connected assets
easy data ingestion to SAP Cloud Platform,
solutions for collaboration between teams. SAP
irrespective of the type of connectivity. In Connected fleet
Leonardo IoT Bridge transforms experiences

addition, it allows you to execute business
and interactions with systems and things Connected infrastructure
processes locally on edge gateways
in business networks based on real-time
Connected markets
+ SAP Leonardo IoT Foundation – Includes information and contextual intelligence
best-of-breed business services that enable Connected people
developers to rapidly build IoT applications by
leveraging digital twins, reusable application
services, and predictive algorithms. It also
provides core technical services to process a
high velocity of device data, with streaming
analytics and device management capabilities
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SAP Leonardo IoT
Connected products
The growing demand for digital insights and Connected goods in action: Personalize and transform
information has been met with a significant with real-time asset data
+ Goods and Equipment – Connect,
increase in the design, manufacturing, Access intelligent business
monitor, and control a large number of
and delivery of smart, connected products solutions in real time
customer-facing products for end-to-end
across all industries. Using SAP Leonardo IoT
visibility of product-centric operations. Connected products
applications, R&D teams can use data from
connected products, and from other Big Data + Product Insights – Design, manufacture, and Connected assets
sources, to develop more reliable and desirable distribute smart products that interact with
data during use by partners and consumers. Connected fleet
products. When products have embedded

intelligence, sales teams can distribute and Increase market demand and access to Connected infrastructure
monitor them in the field, allowing them to information for you and your customers.
Connected markets
track purchasing requirements and drive + Supply Networks – Manage, control, and
revenue. IoT technology also allows suppliers respond to changing conditions with a Connected people
to optimize inventory replenishment across digital operations response center that
their networks by predicting historical usage, in allows you to improve service availability.
combination with external data sources, such
as weather, ambient conditions, and more.
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SAP Leonardo IoT
Connected assets
SAP Leonardo IoT applications enable you to Connected assets in action: Personalize and transform
connect production systems and assets with with real-time asset data
+ Fixed Asset Insights – Optimize asset
manufacturing and maintenance business Access intelligent business
performance throughout the entire lifecycle,
processes. You can track, monitor, analyze, and solutions in real time
and build asset network collaboration for
maintain all fixed assets across your networks
better service and maintenance processes. Connected products
to reduce operational and maintenance costs
and increase the uptime of your assets. + Manufacturing Execution – Connect, monitor, Connected assets
and tightly control manufacturing processes
These solutions help you move from a reactive and operations by integrating business Connected fleet
to a proactive approach for maintenance and and manufacturing systems to enable lean, Connected infrastructure
manufacturing. By transforming interactions high-quality production on the shop floor.
with partners, you can establish cooperative Connected markets
+ Manufacturing Networks – Efficiently address
networks with B2B connectivity for cost-effective, Connected people
customer demands by connecting supply
proficient supply chain collaboration.
chain solutions with IoT capabilities, machine
learning, and real-time operations insights
through a global manufacturing network.
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SAP Leonardo IoT
Connected fleet
Connected fleet solutions with SAP Leonardo Connected fleet in action: Personalize and transform
IoT enable businesses and public service with real-time asset data
+ Mobile Asset Insights – Improve operational
organizations that own fleets of moving assets Access intelligent business
efficiencies by collecting, mapping, storing,
(for example, vehicles, robots, fork lifts, and so solutions in real time
and analyzing vehicle sensor data in real time.
on) to track, monitor, analyze, and maintain all
+ Logistics Safety – Perform comprehensive Connected products
moving assets, wherever they are in the network.
safety analysis of people and assets – including Connected assets
You can collect live telemetry and sensor vehicle conditions, environmental factors,
data, and then integrate it with your core driver health, and driving behavior – to reduce Connected fleet
business processes. Improve services and accidents and improve safety records. Connected infrastructure
safety for operators, increase visibility to
+ Logistics Networks – Easily track inventory
logistics, and provide better services for end Connected markets
end-to-end to streamline the flow of goods
customers. At the same time, you can channel Connected people
in real time. Boost visibility into supply chain
insights collected from IoT data to create
logistics in yards and hubs, and comply with
new business models and opportunities.
regulations across the global network.
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SAP Leonardo IoT
Connected infrastructure
Through SAP Leonardo IoT software, physical Connected infrastructure in action: Personalize and transform
infrastructure systems are using digital with real-time asset data
+ Building Insights – Ensure real-time
intelligence to transform the way they operate. Access intelligent business
visibility across your properties to
SAP Leonardo IoT creates a bridge between IoT solutions in real time
optimize energy consumption, maintain
technologies embedded in physical infrastructure
facilities and equipment, and ensure Connected products
assets and business information systems.
improved customer satisfaction.
Sensors connected to SAP Leonardo IoT allow Connected assets
real-time data ingestion and analytics, along with + Construction – Manage construction projects
end-to-end to deliver on time and within budget, Connected fleet
integration into business applications, that let you

predict, plan, and respond to real-time conditions. ensuring that materials, assets, and equipment Connected infrastructure
are optimized throughout the process.
Our customers reap bottom-line results in Connected markets
+ Energy Grids – Build an end-to-end energy
global productivity and operational efficiency Connected people
grid that enables better transparency and
by utilizing this real-time information and
decisions. Leverage predictive maintenance
integrating it with business data to drive
and analytical processes to optimize uptime
results and create new infrastructure models.
and improve customer satisfaction.
Improve customer service, drive economic
growth and job creation, and establish more
cost-effective operations, in addition to improving
infrastructure compliance and risk mitigation.
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SAP Leonardo IoT
Connected markets
SAP Leonardo IoT applications foster the creation Connected markets in action: Personalize and transform
of new products, services, data, businesses, and with real-time asset data
+ Market Insights – Today’s consumers demand
business models in both physical and digital Access intelligent business
a seamless experience, in both digital and
markets, and urban and rural environments. By solutions in real time
physical marketplaces. Use mobile connectivity,
acting on digital intelligence of local relevance
identity, and security to provide highly Connected products
at the right moment, you can innovate, produce,
personalized experiences to customers.
and deploy in time to transform tomorrow’s Connected assets
challenges into today’s opportunities. + Rural Areas – Transform agribusiness to
evolve and feed the world. Consume data Connected fleet
Whether it’s personalizing the experience of from agricultural machines and equipment to Connected infrastructure
visitors to a particular city or landmark, or increase farming efficiency and predictability
optimizing traffic flow and management, SAP while creating sustainable food supply chains. Connected markets
Leonardo IoT applications help you develop Connected people
+ Urban Areas – Optimize energy, vehicles,
an intimate knowledge of your local market,
and assets across the modern urban
environment, economy, or infrastructure. With
landscape, from parking lot management
greater insights, you can harness new modes of
to physical infrastructure maintenance.
interaction with customers and partners while
identifying innovative new business opportunities.
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SAP Leonardo IoT
Connected people
Our vision is to help the world run better and Connected people in action: Personalize and transform
improve people’s lives globally. This is SAP’s with real-time asset data
+ People and Work – Help workers stay safe
enduring cause – our higher purpose. With this Access intelligent business
by linking them to their environment in
in mind, SAP Leonardo IoT enables innovative solutions in real time
real time, promoting safe work practices,
applications and business models that connect
and greatly reducing on-the-job risk. Connected products
individuals and communities of consumers to
innovative products, assets, brands, and services + People and Health – Build a connected Connected assets
that help improve their lives, work, and health. patient-centric health network that breaks
down existing silos and improves patient Connected fleet
Our IoT solutions help you develop new, outcomes while lowering healthcare costs. Connected infrastructure
real-time services that are highly tailored
+ People and Homes – Create a smart
to your customers’ activity, location, Connected markets
home that can include connected energy
and needs, that anticipate and solve Connected people
or security systems, along with smart
their problems before they happen.
appliances that make home life more
comfortable, efficient, and secure.
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SAP Leonardo IoT
Leverage IoT solutions to shift from

operational improvements to transformation
For 45 years, SAP has guided companies of Even bigger than that, it’s about transforming
all sizes, industries, and regions along their and restructuring the way your organization
journeys of digital transformation. With does business. By extending and enriching your
the SAP Leonardo IoT portfolio, you have core business with intelligence from both inside
access to a systematic approach to digital the network and at the edge, you can reimagine
innovation that gives you the expertise and business models, products, and services,
next-generation technologies you need to and at the same time, maximize operational
evolve your enterprise’s digital intelligence. efficiency. More importantly, you can give your
decision-makers insight into the places where

IoT is one of many next-generation technologies
opportunities exist, and the ways that your
you can leverage through SAP Leonardo.
processes can evolve in the digital economy.
With IoT, it’s not just about collecting
and analyzing sensor data to maintain or
improve operational performance.
Enable new growth opportunities,

process optimization, and the
acceleration of business trends.
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SAP Leonardo IoT
Summary Solutions
SAP Leonardo IoT makes the most of your + Delivers a platform for optimizing business
smart assets by allowing you to collect and operations using a variety of data sources
analyze sensor data, not only for operational + Offers domain-specific IoT solutions and
improvement, but also to transform key full integration with business applications
business processes and models. Through SAP
+ Lets you extend customer applications on SAP
Leonardo IoT, you now have an unprecedented
Cloud Platform with IoT application services
opportunity to unite people, things, and data
to extend and enrich your core business Benefits
processes. Go beyond connectivity and
realize outcomes with SAP Leonardo IoT. + Create historical, real-time, and predictive
insight within and beyond existing processes
Objectives + Improve profitability through
+ Know where opportunity lies across operational excellence

the numerous Internet-enabled things + Gain incremental revenue from new business
in your business ecosystem models and more responsive offerings
+ Transform business processes and Learn more
take the right action in the moment
+ Create new business models and To find out more about SAP Leonardo
sources of value, and establish and SAP Leonardo IoT, call your
new competitive advantages SAP representative today or visit:
www.sap.com/iot.
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SAP Leonardo Machine Learning
Enable the intelligent enterprise with machine learning

Drive a competitive advantage

with SAP Leonardo Machine Learning
Successful disruptive companies are driven by data and insights. This mindset
demands relentlessly measuring, monitoring, predicting, and acting on the pulse of
business, in a continuous, automated manner, using new-generation technologies.
Your enterprise can identify and capitalize on untapped opportunities, expose hidden
risks, and automate knowledge work by leveraging Big Data and the IoT – all in real
time – with the power of machine learning.
Ubiquitous digitization is creating a rising tide Machine learning is the core of artificial
of data, most of which is unstructured, such intelligence (AI). It’s a whole new breed of
as images, audio, videos, and conversations. software that continuously learns and improves,
Smart enterprises realize data is a priceless every time you feed in new data, without being
strategic asset and a resource for competitive explicitly programmed. Machine learning has
advantage. But data by itself is of little use. No the power to access, analyze, and find patterns
matter what business you’re in, your future in Big Data in a way that is beyond any human
success depends on one thing: deploying capabilities. The ability to continuously monitor
machine learning across your enterprise. data and make precise, intelligent predictions
has a massive impact on business success.
Continued »
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Drive a competitive advantage

with SAP Leonardo Machine Learning
Machine learning is already having a huge impact Successful companies realize the potential of
on our lives. When we talk to a call center, our machine learning across business processes,
interaction is often with a robot. Articles that we applications, and line-of-business solutions to
read online might have been written by a machine. sustain a competitive advantage. Learn how
In many cases, such as online shopping, machine your organization can leverage SAP Leonardo
learning understands our behavior and intent, Machine Learning capabilities to drive a real-time
and makes precise, intelligent recommendations. understanding of your business to confidently
anticipate what comes next to guide better, more
profitable, forward-looking decision making.
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is part of an innovation system
SAP Leonardo enables companies to rapidly SAP Leonardo Machine Learning is at the core SAP Leonardo Machine Learning
innovate at scale and redefine their business of SAP Leonardo. Embedded into enterprise is part of an innovation system
for the digital world. It brings together SAP systems, machine learning lets customers Deliver predictive results
Leonardo technologies such as analytics, Big augment and automate repetitive tasks and at the point of decisions
Data, blockchain, data intelligence, machine unlock entirely new kinds of digital innovation
Discover and exploit patterns
learning, and IoT on SAP Cloud Platform, by learning from data, rather than programming
for competitive advantage
using SAP Design Thinking services. explicit rules.
Leverage APIs to enrich
With SAP Leonardo, SAP delivers innovation Natively integrated into SAP applications, cloud,
enterprise applications
capabilities and services as industry and business networks, SAP Leonardo Machine with intelligence
accelerators that integrate with core business Learning ensures digital intelligence can be easily
applications so that customers can seamlessly consumed across the entire business to create Extend problem solving with
machine learning applications
bridge between operating and innovating. better customer service, optimize business
operations, improve employee job satisfaction,
reimagine existing business processes, and more.
Transform all your enterprise software

systems into intelligent applications.
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Deliver predictive results

at the point of decisions
Automating the end-to-end machine learning The factory-based approach enables you SAP Leonardo Machine Learning
modeling process is key to increasing to govern, manage, retrain, and score the is part of an innovation system
productivity and getting accurate results. probability of thousands of models using a Deliver predictive results
SAP Predictive Analytics software allows browser-based, modern user interface, so at the point of decisions
anyone, not just data scientists, to create you can scale each model quickly and keep
thousands of derived variables faster, from a it running at an optimal performance.
wide variety of data sources, without writing
SAP Predictive Analytics allows you to deliver
a single line of code. It offers self-service Leverage APIs to enrich
predictive results at decision-making points
using a guided workflow to create models in enterprise applications

in systems and applications. With the open with intelligence
just minutes through automation, with a high
interface, you can generate predictive probability
degree of accuracy and actionable insights. Extend problem solving with
scoring for a wide variety of target systems and
directly embed the results wherever they will
be most useful, such as databases, business
processes, and line-of-business solutions.
Embed machine learning in the business

processes where it’s needed to guide better,
more profitable decision-making.
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The in-memory and in-database machine Leverage more than 90 native machine SAP Leonardo Machine Learning
learning capabilities of the SAP HANA learning algorithms and extension capabilities is part of an innovation system
platform provide text analysis, predictive, via open source R integration, or custom Deliver predictive results
spatial, event streams, and time series to develop algorithms in C++ using an SDK. at the point of decisions
build intelligent applications that provide Further integrating spatial processing with
deeper insights at unprecedented speed. SAP HANA allows you to process and analyze
massive amounts of data in real time to reveal
Gain support for a variety of data types with
new patterns and trends, adding a valuable Leverage APIs to enrich
the ability to analyze high-speed event streams
spatial dimension to business data. enterprise applications

from sensors and other sources. By combining with intelligence
your static and streaming data, you can leverage Whether you are monitoring price fluctuations,
machine learning algorithms that predict in real season patterns, machine efficiency, energy Extend problem solving with
time, with the ability to scale for large data sets. consumption, or network flow, the ability to
process both structured and unstructured
In-database machine learning lets you analyze
data over time, in one platform, gives you
any type of data, and seamlessly integrate
broader, contextual insights to improve
with Hadoop, R, Tensorflow, and SAS.
decision making while benefiting from
less data duplication and movement.
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Leverage APIs to enrich enterprise

applications with intelligence
SAP Leonardo Machine Learning Foundation Using SAP Cloud Platform as a scalable SAP Leonardo Machine Learning
brings intelligent functional and business backbone, machine learning services is part of an innovation system
services to SAP Cloud Platform. This foundation supports a tight and secure integration Deliver predictive results
is the basis for SAP Leonardo Machine with SAP solutions and third-party at the point of decisions
Learning applications and is accessible to applications. SAP Cloud Platform eliminates
customers, partners, and developers through the need for special on-site hardware to
SAP API Business Hub. This solution offers handle deep-learning algorithms. You can
developers two types of service APIs: combine robust, intelligent services reliably Leverage APIs to enrich
with your existing business processes. enterprise applications

+ Solve specific business problems – Apply one with intelligence
set of machine learning services to automate
any business process, such as classifying Extend problem solving with
service tickets or matching resumes to a
job posting, with no special expertise.
+ Support your digital transformation –
Functional services are more generic and
can be assembled for your specific business
challenges. They analyze trends in a time
series, classify images for analysis, and
detect topics in natural language texts.
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Extend problem solving

with machine learning applications
SAP Leonardo Machine Learning offers a variety + SAP Conversational AI – formerly known as SAP Leonardo Machine Learning
of intelligent applications, each designed to Recast.AI, is the leading artificial intelligence is part of an innovation system
precisely meet a unique business need: bot platform for enterprises. With more than Deliver predictive results
30,000 developers building more than 60,000 at the point of decisions
+ SAP Leonardo Machine Learning
bots, we offer a world class technology, an
Foundation – provides an enterprise-grade Discover and exploit patterns
end-to-end bot platform as well as off-the-shelf
platform for machine learning in the cloud. for competitive advantage
customer support bots to lead the revolution
It enables simple consumption and tight
of customer relations around the world Leverage APIs to enrich
integration with SAP’s enterprise software
and enable the intelligent enterprise. enterprise applications

combined with openness towards various ML with intelligence
technologies. Developers can benefit from + SAP Cash Application – This automates the
a scalable and secure platform to augment process of matching incoming payments to Extend problem solving with
business processes with ML technology open receivables, reducing the time required.
and infuse applications with intelligence.
+ SAP Service Ticket Intelligence – This
application builds a model based on successful
past ticket completion, using it to automatically
categorize service tickets and provide
recommended solutions to service agents.
68/109
Becoming the intelligent

enterprise with machine learning
Artificial intelligence and machine learning + Faster insight delivery – End-to-end
are redefining the jobs we hold, the cars we automation reduces errors and
drive, the medical procedures we undergo, allows insights to be easily embedded
and the games we play. into end-user applications.
Organizations can no longer focus solely on + More efficient processing – With in-database
delivering the best product or service. To thrive machine learning, you can extract, analyze,
and win in the era of digital transformation, apply, and develop powerful machine learning
they must uncover hidden trends and insights applications using high-performance machine
relevant to their customers, employees, learning functions as well as Tensorflow and R.

vendors, and partners. They must anticipate + Reduce development time – A wide variety
behaviors and be proactive. And they must of services allows developers to build and
empower their teams with intelligent next extend machine learning capabilities across
steps to exceed customer expectations. SAP applications and business processes.
Leonardo Machine Learning makes it possible.
+ Automate knowledge work – Addressing
specific use-cases with intelligent applications
and extensions removes roadblocks
of time lapses and human biases.
69/109
Summary + Natively process and analyze structured and

unstructured data with full connectivity to
SAP Leonardo Machine Learning brings
SAP HANA and third-party data sources
unprecedented insights and automation
of knowledge work across the enterprise + Develop, build, and extend machine learning
by enabling business users, analysts, data applications both in the cloud and on premise
scientists, and developers to take advantage + Automate the knowledge work with
of machine learning. You can build, extend, industry and line-of-business-specific
deploy, manage, and infuse machine learning intelligent applications and extensions
insights and take advantage of intelligent
Benefits
applications and extensions for your enterprise.
+ Quickly access machine learning that is fully
Objectives
embedded in SAP applications and platforms
+ Automate end-to-end machine + Find patterns in Big Data previously impossible
learning processes for humans to discover on their own

+ Develop, build, and extend machine + Deliver unprecedented insights,
learning applications enterprise wide, in real time
+ Remove human error and biases by + Automate routine tasks and focus
automating knowledge work staff on higher-value work
+ Gain machine learning insights + Foster accurate predictions
where people interact in business functions
+ Deliver insight in near-real time
Learn more
with Big Data and IoT
Solutions
and SAP Machine Learning, call your
+ Automation of data preparation, model SAP representative today or visit:
building, deployment, scoring, and retraining www.sap.com/ml. 70/109

SAP Leonardo Machine Learning | Conversational AI
Discover a human way to accelerate your digital

transformation with conversational AI applications
Transform the way your

enterprise engages with machines
Human-computer interaction has evolved tremendously over the last few decades.
At SAP, we’re at the forefront of breakthrough innovations in deep learning and natural
language processing that are liberating enterprises from the complexities of software
and system behavior. With SAP Leonardo Conversational AI Foundation, it’s easier than
ever for your enterprise to transform by building intelligent enterprise applications.
We’re at a pivotal moment in our relationship SAP data scientists, mathematicians, and
with machines – one that will change the computer engineers are fundamentally
way we live and work. What if, instead of challenging the status quo of human-computer
expecting end users to learn complex software interaction with innovations in natural language
interactions, we could teach our software processing that are already improving the
solutions to interact with us – in our own enterprise experience. Drawing on decades of
language? By teaching computers to speak enterprise expertise, we created SAP Leonardo
human languages, we can eliminate unnecessary Conversational AI Foundation, our very own
complexities and focus on more critical activities in-house platform for building your own digital
within our businesses and organizations. assistant, SAP CoPilot and other chatbots,
and natural language-based applications to
deploy in any context to simplify complex
business interactions and processes.
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Easily create intelligent conversational

applications for your enterprise
SAP Leonardo Conversational AI Foundation SAP Leonardo Conversational AI Foundation Easily create intelligent
allows you to quickly and easily build powerful exists within SAP Leonardo. It’s part of a conversational applications
conversational applications that radically speed systematic approach that leverages other for your enterprise
up processes, relieve administrative burdens, technologies such as analytics, Big Data, Integrate innovations
and eliminate time-consuming manual tasks. blockchain, data intelligence, machine learning, in deep learning
and IoT, bringing these tools together with
By teaching machines how to communicate with
industry expertise in enterprise software to
your employees, your business can save time and
rapidly unlock breakthrough innovation at scale.
money on training, and vastly improve productivity
using solutions that connect seamlessly with your

existing enterprise applications.
Leverage state-of-the-art machine learning

to enable intelligent software solutions through
natural language conversations.
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Integrate innovations
in deep learning
Enterprise solutions are inherently complex, SAP Leonardo Conversational AI is built on deep Easily create intelligent
and over the last few decades, we’ve tried to learning models for natural language processing, conversational applications
deal with this problem through solutions like and integrates the latest developments in for your enterprise
command line prompts, programming languages, machine learning, Big Data, and computing Integrate innovations
graphical user interfaces, and apps. While power. Deep learning allows computers to in deep learning
these advancements have made things simpler, understand language from structured and
they still involve a significant learning curve unstructured data, as opposed to predefined
that requires the user to integrate new ways linguistic rules. This simplifies the task of
of communicating with technology. Now, new application developers. Using this approach,
approaches to natural language processing are any data collected through an SAP Leonardo
changing all of that, simplifying interactions in Conversational AI application allows us to
customer service, human resources, commerce, further improve machine learning models.
finance, employee self-service, and more.
Continued »
Breakthrough natural language processing

algorithms, combined with decades of enterprise
knowledge, deliver better than human accuracy.
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Integrate innovations
in deep learning
SAP Leonardo Conversational AI Foundation + Bot Builder – An integrated development Easily create intelligent
includes these essential components: environment for building chatbots by conversational applications
chaining together processes using SAP for your enterprise
+ Intent Matching Service – A deep
Fiori user experience and SAP back-end Integrate innovations
learning-based service that helps
services; combined they establish in deep learning
computers understand what users want
conversation flow, system logic, personality,
to do by processing user utterances
and more, without the need for hard
+ Entity Extraction Service – Allows the digital coding and the ability to self-improve
assistant SAP CoPilot and other apps to
+ Q&A Service – Enables the chatbot to

determine attributes in a sentence, including all
retrieve answers to free-form questions
the different ways a user might express an idea
based on unstructured text (such as training
+ Bot Runtime – A backend service that documents and support tickets) – it gets
allows SAP CoPilot, SAP CoPilot skills, and smarter the more information it is provided
chatbots to communicate consistently and answers users in a natural way
and dynamically with end users
Build conversational applications

tailored to your business needs
anywhere, anytime, on any channel.
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Enable the
intelligent enterprise
SAP provides trusted solutions for customers You can:
looking to address challenges and opportunities
+ Enjoy a frustration-free, natural way of
in the enterprise environment. SAP Leonardo
interacting with machines and software
Conversational AI Foundation delivers
deep natural language processing and + Save time and money by eliminating
algorithms that leverage machine learning the need for user training
and an innate understanding of SAP business + Improve employee productivity by
processes. That means your conversational achieving faster task completion
application can call in any action or activity + Reduce spend on administrative

within an SAP business application. tasks (12%–13%)
SAP Leonardo Conversational AI Foundation + Reduce the cost of resolving customer tickets
is built around a central goal of creating a ($0.10 per ticket using chatbots versus
simplified, humanized business experience for $2.50 per ticket using a human agent)
all end users, including employees, partners, + Increase customer engagement
and customers. By implementing a business with personalized marketing
solution that integrates conversational AI, the and commerce chatbots
benefits to your business are profound.
+ Get 24x7 event monitoring and proactive
solution recommendations
+ Help employees focus on issues requiring
creative thinking by allowing a digital service
assistant to take care of simple queries 76/109
Summary Solutions
Leveraging state-of-the-art machine learning, + Foundation includes essential services to help

SAP Leonardo Conversational AI Foundation you build your own digital assistant or bot
uses natural language understanding to let + Uses a deep learning model for natural
you create intuitive enterprise conversational language processing that integrates the latest
applications. Natural language processing developments in next-generation technologies
algorithms, combined with decades of enterprise
+ Easily integrate conversational applications
expertise, deliver exceptional accuracy at
into your business environment or platform
understanding the language of business.
We’ve created the foundation to help you build Benefits
customized digital assistant interfaces that
respond to your unique business needs. + Increase efficiencies across your organization
+ Save money on administrative
Objectives
labor and software training

+ Enable a simpler way of interacting with + Improve employee satisfaction by
enterprise software that uses natural language reducing mundane tasks
+ Integrate next-generation technologies, + Speed up and simplify existing
like machine learning, predictive business processes
analytics, and Big Data, that expedite and
improve existing business processes Learn more

and SAP Conversational AI, call your
www.sap.com/conversationalai.
77/109

SAP Leonardo Data Intelligence
Monetize your existing data by

quickly moving from insights to action
Grow beyond the core and

create new revenue with your data
Many companies already have the key ingredients for using data to their
advantage. But pivoting to transform that data into new revenue can be a
challenge. SAP Data Network helps customers create new business models
and revenue streams using their own data – from any source. Find out how
SAP can drive your digital transformation at the data layer.
Data-driven business models are the foundation In order to monetize your data, you need
for progress worldwide – and data is quickly a plan – a strategic way forward. It begins
becoming the heartbeat of every business. We with answering the key question: is data
can now extract data intelligence from every the answer to driving competitiveness and
business transaction and physical object, improving your bottom line? That’s where our
from cars to wearables, using cutting-edge team of specialists comes in. Through SAP
technologies such as analytics, Big Data, Data Network, we work with each business to
blockchain, machine learning, and IoT. And we identify their problem or opportunity, and work
can harness the power of this connected data to from there toward a data-driven solution.
create new value in the form of unprecedented
revenue opportunities, efficiency improvements,
and better customer experiences.
79/109
Create new business models

and enter adjacent markets
SAP Data Network services are delivered by a SAP Data Network provides a cloud-based Create new business models
team of experts who use SAP Design Thinking monetization platform that any customer can and enter adjacent markets
methodology, combined with next-generation access to create, commercialize, and consume Make better decisions and
technologies, to help you achieve your desired new data-driven services. The SAP Design take action with ready-to-
business outcomes in weeks, not months, Thinking solutions are part of SAP Leonardo consume live insights
with a measurable return on investment. that delivers integrated Design Thinking services
Bring your data from anywhere
You can discover the value in your data by alongside data intelligence as well as analytics,
with our open door policy
easily testing and trialling correlations across Big Data, blockchain, machine learning, and IoT.
multiple data sets, and taking advantage As an SAP Leonardo customer, you get access to
of data-driven cloud services, such as data future-proof technology and methodologies that
curation, anonymization and modeling, machine help you face any challenge in the digital world.
learning, visualization, metering, and billing.
You can bring data-driven business ideas to life by

leveraging your enterprise data, plus trusted third-
party data, using our business process expertise.
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Make better decisions and take action

with ready-to-consume live insights
SAP Data Network helps you make informed With SAP Data Network, you can see Create new business models
decisions about the best route to fully leverage evidence-based trends in the market and and enter adjacent markets
the power of your data. That process leads to best-in-class benchmark views to: Make better decisions and
customers creating new cloud-based services take action with ready-to-
+ Target, plan, predict, simulate, and
that harness the power of connected data consume live insights
act on multiple scenarios
to produce new business models, find new
+ Compare your own performance Bring your data from anywhere
revenue streams, reach new customers, or
improve existing business capabilities. to that of your industry peers
+ Integrate the insights seamlessly into

Our real-time, data-driven services bring
existing processes for immediate action
together insights from millions of anonymized
and aggregated transactional data points. Our data intelligent solutions are for customers
who are ready to take their data beyond Big
Data and analytics to monetization. With
SAP Data Network you can enter adjacent
markets, go beyond the four walls of your
company, and turn your industry around.
81/109

At SAP, your business is our number one priority. By subscribing to SAP Data Network, your Create new business models
Our focus is on leveraging powerful solutions business enters an ongoing relationship with SAP and enter adjacent markets
to solve your business problems and realizing that helps you find new value – wherever it lies. Make better decisions and
your enterprise goals. That means we don’t Using next-generation technologies from the SAP take action with ready-to-
work exclusively with SAP data – instead, we Leonardo portfolio, we move quickly to realize the consume live insights
welcome any data, from any source. Our open goals identified in the planning stage to create
door policy gives customers ultimate freedom a prototype, test the market, and create an end
and flexibility to capitalize on all sources of result that sits on top of SAP Cloud Platform. The
enterprise data, giving you the greatest potential final product runs on SAP technology, with visuals
to find hidden value across your entire enterprise. and a user interface specifically designed for your
brand and business.
Take advantage of the number-one asset of

the 21st century – your data – wherever it resides.
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Accelerate digital transformation

by connecting at the data layer
SAP Data Network operates as a team of With SAP Data Network, you realize wide-ranging
experts that are laser-focused on delivering business value. By innovating and driving your
customer value and rapid time-to-market. digital transformation at the data layer, you can:
We enable customers to realize business
+ Harvest corporate data to reach new
value within four months through a
customers or existing customers in new ways
standardized process that uses the SAP
Design Thinking methodology. We harness + Enhance the customer experience by
all of SAP’s leading-edge cloud technology extracting insights from data to enable
better decision making across product,
and services to deliver ready-to-consume

data monetization cloud services. service, marketing, sales, and support
+ Improve business efficiency by seamlessly
embedding predictive modeling, simulation
capabilities, and recommendation
engines into business processes
Capitalize on your existing data to create

new business models and revenue streams.
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Summary Solutions
With SAP Data Network, our team helps you + Integrate decades of SAP enterprise expertise
make strategic decisions about the best path through our SAP Design Thinking process
to realizing the true business value of your + Go from business opportunity to
data. Through this process, you can create new market-ready solution within four months
cloud-based services that harness the power
+ Bring together insights from millions of
of connected data to create unprecedented
transactional data points, from any source
revenue opportunities, efficiency improvements,
and customer experiences. With our open + Target, plan, predict, simulate, and act
door policy, you bring enterprise data from on multiple scenarios in real time
anywhere to drive digital transformation. Benefits
Objectives + Move from insight to action with
+ Evolve from Big Data and analytics rapid time to market

to monetization of your data + Reach new customers and
+ Understand the business value of your data explode into new markets
and take immediate action to capitalize on it + Develop new business models,
+ Take advantage of cutting-edge processes, and revenue streams
technologies through SAP Leonardo + Improve business efficiency
Learn more

and SAP Data Intelligence, call your
www.sap.com/products/leonardo/
data-intelligence-monetization.html.
84/109

SAP Cloud Platform
Leverage SAP Cloud Platform to accelerate digital transfor-

mation by rapidly deploying next-generation applications
SAP Cloud Platform
Leveraging SAP Cloud Platform

as the foundation for SAP Leonardo
Today, staying competitive means ongoing digital transformation. Enterprises need to
create better customer experiences, adopt new business models, and stand out, all while
managing costs and risk. It can feel daunting. Particularly when your IT infrastructure is
built to automate and standardize core processes, rather than innovate and personalize.
But now we’re making it easier than ever to innovate faster with less risk.
SAP understands that today’s businesses machine learning, and IoT, giving you access to
demand more flexibility and speed than ever future-proof technology and methodologies that
before. And to do that, organizations of all help you face any challenge in the digital world.
shapes and sizes need to transform operational With SAP Cloud Platform as the foundation to
scenarios and business models by building and SAP Leonardo, our customers and partners are
extending applications for every department seamlessly integrating emerging technologies
and every role quickly, easily, and economically. on SAP Cloud Platform, such as analytics, Big
With SAP Cloud Platform as a foundation, you Data, blockchain, data intelligence, machine
can now reimagine critical business processes learning, and IoT as well as capabilities such as
to become an intelligent digital enterprise. user experience, business services to rapidly
develop and deploy next-generation apps.
SAP Leonardo is a phased approach to digital
SAP Leonardo engagements leverage SAP
innovation that combines Design Thinking
Cloud Platform services and tools to rapidly
services with platform capabilities such as
prototype, test, deploy, and scale solutions to
analytics, Big Data, blockchain, data intelligence,
infuse innovation into your business processes. 86/109
SAP Cloud Platform
A new way to deliver

differentiating applications
From a technical perspective, SAP Cloud From a business perspective, SAP Cloud Platform A new way to deliver
Platform is an open, enterprise platform as is a means by which to personalize applications differentiating applications
a service (PaaS). It provides customers and for individual business priorities and integrate Connect the entire enterprise
partners with a comprehensive set of core them with core enterprise applications, as well and plug into the digital economy
platform services and unique business services as empower new applications for analytics, Big
Capitalize on new and
for building and extending personalized, Data, blockchain, data intelligence, machine
existing investments with
collaborative, mobile-enabled cloud applications. learning, and IoT. With SAP Cloud Platform, you
open architecture
Developers can build elegantly designed, can adapt to ever-changing market needs and
easy-to-use mobile apps with the SAP Fiori user differentiate your product from the competition. Step inside open innovation
experience. For example, you can personalize You can create better tools that simplify and a vibrant partner ecosystem
SAP S/4HANA software for specific roles business processes. And you can deliver new, Example: Optimizing logistics
and departments across your organization innovative ways to keep your customers happy. using SAP Cloud Platform
– even if they run third-party software.
Continued »
Solve individual business problems, empower

your employees, engage and delight your
customers – and Run Simple.
87/109
SAP Cloud Platform
A new way to deliver differentiating applications

A new way to deliver
differentiating applications
Design Connect the entire enterprise

Thinking and plug into the digital economy

SAP Hybris Analytics
A l existing investments with
SAP Fieldglass open architecture
SAP SuccessFactors
Big Data Step inside open innovation

SAP Ariba
and a vibrant partner ecosystem
win / build
run / buy
Cloud Platform Differentiating
Standardization Example: Optimizing logistics
SAP Leonardo
Bl k h i
Blockchain using SAP Cloud Platform
S/4 HANA
Cloud / On-premise
Data
Intelligence
IoT
SAP B
Business
i Suite
S it Machine
SAP Business Warehouse Learning
88/109
SAP Cloud Platform
Connect the entire enterprise

and plug into the digital economy
Insight into employee performance trends. Not only do your employees benefit from A new way to deliver
A 360-degree view of customers across seamless, consumer-grade user experiences differentiating applications
channels. In-depth analysis of supply chain that provide next-level engagement and Connect the entire enterprise
risks. Actionable data to explore new market make working together easier – so do and plug into the digital economy
opportunities. These are just a few of the your business partners and clients.
game-changing business insights you can
SAP Cloud Platform provides the integration existing investments with
uncover with SAP Cloud Platform.
services to quickly support and adapt business open architecture
With applications developed using SAP applications, and offers services that create the
Step inside open innovation

Cloud Platform, your enterprise will reach an foundation for SAP Leonardo, like analytics, Big and a vibrant partner ecosystem
unprecedented level of agility in responding to Data, blockchain, data intelligence, machine
business demands, providing the speed and learning, and IoT scenarios, with secure and Example: Optimizing logistics
using SAP Cloud Platform
flexibility you need to stay competitive. By scalable connectivity and integration across
extending existing applications, accessing your complex, multivendor, hybrid landscapes.
business application data sources, and delivering
Continued »
them to any user on any device, you get all the
advantages of the connected enterprise.
89/109
SAP Cloud Platform
Connect the entire enterprise

and plug into the digital economy
Integration capabilities from SAP Cloud Platform transparently harmonize end-to-end A new way to deliver
help enterprises around the globe deliver secure, processes that span cloud and on-premise differentiating applications
scalable, agile applications that engage users applications. The possibilities are endless. Connect the entire enterprise
where they work, while destroying application and plug into the digital economy
SAP Cloud Platform is a fundamental component
silos. Businesses can now process high-velocity,
in connecting your enterprise to the digital Capitalize on new and
high-volume data feeds from sensors or liberate
economy. By partnering with us, you can existing investments with
on-premise data in SAP Business Suite software.
revolutionize the business processes and open architecture
Developers, business analysts, and citizens applications you use every day. You can help your

can now create agile applications using open employees, partners, and customers be more and a vibrant partner ecosystem
standards. Enterprises can provide offline socially connected, collaborative, and plugged
capabilities to applications while supporting into critical business data. And you can safely Example: Optimizing logistics
intermittently connected networks, and integrate business assets, IoT, Big Data, social
networks, and diverse customer interaction
channels to gain boundless visibility and reach.
Integration capabilities in SAP Cloud Platform

unlock endless potential for delivering secure
and scalable applications, using open standards.
90/109
SAP Cloud Platform
Capitalize on new and existing

investments with open architecture
SAP works with thousands of customers across Whether it’s the systems that run your HR A new way to deliver
the globe. We know every organization is unique, workflows, sales transactions, expense reporting, differentiating applications
with its own skill sets, processes, and existing or inventory management, SAP powers Connect the entire enterprise
investments. SAP Cloud Platform is built on some of the most critical processes that run and plug into the digital economy
open standards for exactly that reason. It lets businesses today. Customers are combining
you create modern, lightweight, mobile-ready the powerful capabilities of Apple iOS with SAP
existing investments with
cloud applications using the development Cloud Platform, to make it easier than ever for
open architecture
skills your organization already has in place. them to access live data at any time. You can
connect these apps with business networks Step inside open innovation
SAP Cloud Platform is the leading extensibility and a vibrant partner ecosystem
like Ariba Network to support the entire
platform for business, providing access
procurement process, and with HR software Example: Optimizing logistics
to the richest, most relevant, real-time
like SAP SuccessFactors solutions, and more. using SAP Cloud Platform
business data available. Think of SAP Cloud
Platform as the connective tissue that
brings everything together to build the
applications of the future, while making the
most of your existing investments today.
91/109
SAP Cloud Platform

and a vibrant partner ecosystem
As a Platinum member of the Cloud Foundry Developers can leverage the openness of A new way to deliver
Foundation, SAP advances the evolution of open SAP Cloud Platform to build new applications differentiating applications
cloud-computing technologies. We collaborate using their choice of runtimes and languages Connect the entire enterprise
with other leading companies to enable a broad, from a central SAP Cloud Platform cockpit. and plug into the digital economy
open ecosystem of developer frameworks
By working with SAP, you get access to a Capitalize on new and
and services to make it faster and easier to
vibrant ecosystem of over 650 partners on existing investments with
build, test, deploy, and scale applications.
SAP Cloud Platform. With over 400 business open architecture
SAP Cloud Platform multi-cloud architecture applications, extensions, and scenarios

enables your enterprise to build innovative now available for deployment on SAP Cloud and a vibrant partner ecosystem
applications while shielding it from the Platform, SAP App Center gives you access
intricacies of the deployment infrastructure. to pre-packaged open and agile solutions Example: Optimizing logistics
This allows you to build applications deployable that address your innovation needs.
on multiple-cloud, hyper-scale, global
infrastructures, while managing them centrally.
Flexibility, openness, and a deep

understanding of modern business processes
are at the core of SAP Cloud Platform.
92/109
SAP Cloud Platform
Example: Optimizing logistics

With limited space for cargo handling, Leveraging these capabilities, the company: A new way to deliver
transportation companies must ensure every differentiating applications
+ Built a logistics platform using SAP
player across the supply chain is connected. To Connect the entire enterprise
Networked Logistics Hub to connect
this end, a transportation and logistics company and plug into the digital economy
supply chains end to end
worked with SAP Cloud Platform partners to
+ Integrated telematics, upgraded mobile Capitalize on new and
develop an entire logistics platform to increase
terminal devices, and built geofences existing investments with
efficiency and capacity. The company wanted:
open architecture
for communication integration
+ Real-time information exchange
+ Connected the entire supply chain, Step inside open innovation

+ Greater cargo handling speed and capacity providing everyone with complete traffic, and a vibrant partner ecosystem
+ Interconnected infrastructure to extend goods, and shipment information Example: Optimizing logistics
the port’s lifetime, offer new services, and + Enabled graphic representations of truck using SAP Cloud Platform
transport goods more safely and effectively positions and infrastructure status
Using SAP Cloud Platform with SAP As a result, the transportation company
Leonardo IoT and analytics services, the doubled cargo handling capacity, reduced
company enabled real-time processing wait times for truck drivers, and saved a
of, and role-based access to unstructured significant amount of time and money.
data, as well as IoT and telematics data.
93/109
SAP Cloud Platform
Take the fastest route

to digital transformation
SAP Cloud Platform offers a fast pathway + Deliver open, agile applications that
to expose and enrich your core business run on any browser and device by
processes for improved user experience, employing skills you already have
access, and collaboration across your + Safely integrate business assets,
enterprise. Access our vibrant partner IoT, social networks, collaboration
ecosystem, so you can effectively leverage tools, business networks, and diverse
pre-built solutions that best fit your needs. customer interaction channels
You can: + Connect on-premise and cloud
applications, from SAP S/4HANA and SAP

+ Empower lines of business with applications
Intelligent Business Suite software to SaaS
for every role and department
applications including SAP SuccessFactors,
+ Build new and extend existing applications SAP Hybris Cloud for Customer, and
more easily and economically SAP Analytics Cloud solutions
+ Leverage built-in capabilities for + Extend and personalize on-premise and cloud
creating next-generation apps applications – regardless of who built them
If you’re ready to compete in the digital economy,

it’s time to harness the power of technology.
Get started for free with SAP Cloud Platform.
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SAP Cloud Platform
Summary Solutions
Businesses face new priorities every day. + Open PaaS provides in-memory database
SAP Cloud Platform, as the foundation for and comprehensive business services
SAP Leonardo, enables you to build the + Integration technologies connect processes
applications you need more quickly, easily, and data across entire enterprise
and economically. It enables business agility,
+ SAP Fiori user experience and iOS design
enterprise optimization, and accelerated
lets you build easy-to-use mobile apps
digital transformation – all without the need to
maintain or invest in on-premise infrastructure. + Integration with business networks
Based on open standards, SAP Cloud Platform and SAP SaaS applications
offers complete control over your choice of + Quick, agile innovation with
clouds, frameworks, and applications. 21st-century open technologies
Objectives Benefits
+ Build and extend personalized, + Take the fastest route to becoming

mobile-enabled cloud applications a connected enterprise
to meet your business priorities + Get the essentials required to
+ Take advantage of Design Thinking compete in the digital economy
methodology and next-generation innovations + Align your digital transformation
+ Protect and capitalize on existing investments with SAP’s strategic road map
Learn more

and SAP Cloud Platform, call your
www.cloudplatform.sap.com/index.html.
95/ 109

SAP S/4HANA and SAP Leonardo
Automate core processes with intelligent

applications from SAP S/4HANA and SAP Leonardo
How can you capture the power of

today’s breakthrough technologies?
Smart digital enterprises know that in today’s world, success depends on the
ability to adapt to a changing business environment. That means seizing the
endless opportunities delivered by breakthrough technologies like machine
learning, Big Data, data intelligence, predictive analytics, blockchain, cloud
services, and IoT to innovate and reimagine the way your business works.
SAP is making it easier than ever to seamlessly + Immediate – empowering business

integrate these services into your core processes. users to act in the moment
Many organizations already use SAP S/4HANA + Intelligent – moving beyond
for intelligent enterprise resource planning automation to predictive suggestion
(ERP). Now, with integration of intelligent
+ Integrated – not only between your
services from SAP Leonardo, you can unlock
departments, but with the digital world at large
a systematic approach to digital innovation.
Improve your efficiency, move from insights
Like nerves in your body that send and receive
to action, reduce your total cost of ownership,
information from your brain, SAP Leonardo
and imagine new ways to run smarter, with
services interact with SAP S/4HANA – your
enhanced business processes driven by SAP.
digital core – to enhance, accelerate or
automate your business processes. This
powerful combination is natively designed
to leverage in-memory technology and
provide instant, real-time insight that is: 97/109
Streamline accounting
with intelligent invoice matching
At SAP, we’re innovating new ways to use Bank statements that can’t be processed Streamline accounting with
machine learning to help you digitally by the standard rules are forwarded to SAP intelligent invoice matching
transform your business. That’s why we Cash Application, along with open receivables, Defend your organization from
created SAP Cash Application software, a cloud so the machine learning model can infer fraud with predictive algorithms
service that harnesses machine learning to matching proposals. The application uses
Sharpen your competitive
automate the invoice matching process. criteria from historical financial clearing
edge with proactive contract
information to capture a rich profile of
Invoice matching can be an onerous manual task management
customer- and country-specific behavior.
for accounting departments in order-to-cash
Avoid roadblocks with

organizations. SAP Cash Application integrates With SAP Cash Application, your finance team predictive delivery planning
with SAP S/4HANA using SAP Leonardo Machine can focus on what drives your business – strategic
Learning capabilities to easily handle problems priorities, customer service, and innovation
like missing invoice references, outdated master – not administrative burdens. And since the
data, or payments toward multiple invoices. model is constantly learning from new data, it
automatically adapts to your evolving business.
Accelerate cash processing for reduced

manual effort and lower total cost of operations.
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Defend your organization from

fraud with predictive algorithms
Having an intelligent system in place to protect Using machine learning delivered by SAP Streamline accounting with
your organization from fraud ensures your most Leonardo, SAP Business Integrity Screening intelligent invoice matching
important business processes go undisrupted. It’s includes predictive detection methods to identify Defend your organization from
not enough to simply react to suspicious activity. potentially fraudulent use cases based on fraud with predictive algorithms
You need a proactive approach that predicts historical data. Our fully integrated application
fraudulent events before they even happen. ensures real-time information gets to the
edge with proactive contract
right people to make the best management
The SAP Business Integrity Screening application management
decisions, yielding actions that affect the
help you respond faster to threats by improving
detection or prevention of a fraud attack. Avoid roadblocks with

analysis capabilities and increasing visibility predictive delivery planning
into potential fraud. Powered by in-memory
technology and integrated into SAP S/4HANA
and other third-party sources, it allows your
investigators to collect, analyze, and act on
very large amounts of data in real time.
Customize fraud scenarios to your organization

and update predictive algorithms as fraud-attack
strategies change – by the day, hour, and minute.
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Sharpen your competitive edge

with proactive contract management
Staying competitive means running smarter Integrated predictive services from SAP Streamline accounting with
in every facet of your business. When it comes Leonardo deliver new insights on contract intelligent invoice matching
to sourcing and procurement, SAP S/4HANA consumption dates based on historical data Defend your organization from
makes it easier than ever to stay on top of from closed contracts. You can determine fraud with predictive algorithms
contract consumption and expiration. when contract consumption will reach 100%,
enabling you to proactively plan renegotiations
We help you manage spend across every major edge with proactive contract
with suppliers and stay ahead of the curve.
category, reduce direct costs and administrative management
burden, and shorten your overall cycle time.

SAP S/4HANA already tracks real-time predictive delivery planning
consumption per month of quantity and

value contracts. Now we’re letting you look
into the future to plan even smarter.
Renegotiate with your suppliers at the

right time based on predicted expiration
and total consumption dates.
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Avoid roadblocks
with predictive delivery planning
The world is moving faster every day, and SAP Predictive Analytics software for stock Streamline accounting with
that means you need to be more agile than in transit provides an overview of open intelligent invoice matching
ever. SAP gives you tools to think on your shipments that predicts shipment dates for Defend your organization from
feet and act quickly when problems arise. each delivery, allowing users to take action fraud with predictive algorithms
and manage delivery delays, production
For organizations that send and receive Sharpen your competitive
scheduling, and other downstream activities.
goods to and from their plants, that means edge with proactive contract
always knowing the status of materials in Stock-in-transit software from SAP leverages management
transit – so when delays, shortages, or other machine learning so that results become

problems come up, you’re always prepared. more and more accurate as users retrain predictive delivery planning
the model with stored historical data.
Proactively minimize the impact of shipment

delays, reduce stock overages and shortages,
and better manage inventory costs.
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Empower your business

with an intelligent digital core
SAP S/4HANA is the nerve center of your + Empower your teams to make strategic
entire business. It’s the digital core that decisions in the moment, based on deep,
connects all of your processes, provides you forward-looking business insights
with live insights, and seamlessly integrates
SAP S/4HANA gives you a number of intelligent
your enterprise with the digital world.
applications and services, with additional
By integrating services from SAP Leonardo, you: offerings scheduled for future releases.
For individual use cases and processes,
+ Enhance your business processes to deliver
SAP Leonardo Machine Learning APIs on
new solutions across all lines of business

SAP Cloud Platform let you build your own
+ Go beyond traditional transactions to customized machine learning applications.
drive digitized, automated operations
based on a single source of information SAP S/4HANA integrated with SAP Leonardo
– for planning, execution, prediction, delivers all the ingredients you need to reimagine
simulation, or analysis – all in real time the way your business works, for intelligent
processes that translate to outstanding results.
Create your own intelligent infrastructure,

automate knowledge work and do the impossible.
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Summary + Machine learning application

automates invoice matching
SAP S/4HANA integrates with SAP Leonardo
to deliver powerful new possibilities for + Predictive analytics identifies
enhancing your core business processes with and prevents fraud cases
a first wave of intelligent applications. From + Machine learning service predicts
automated invoice matching to predictive fraud contract consumption
detection, SAP Leonardo services interact with + Smart insights forecast delivery
your organization’s digital core to enhance, time of stock in transit
accelerate or automate key business processes.
Benefits
Objectives
+ Enable real-time strategic decisions
+ Capitalize on real-time information to
+ Reduce manual effort to free up
rapidly move from insights to action
time for strategic tasks
+ Boost efficiency and scale your

+ Minimize disruptions to critical
shared service capabilities
business processes
+ Improve risk identification and prevention,
+ Empower competitive contract renegotiation
and respond faster to threats
+ Stay ahead of shipment and delivery roadblocks
+ Proactively manage contracts and improve
your contract negotiation effectiveness Learn more
+ Achieve more reliable planning and scheduling To find out more about SAP Leonardo
Solutions and S/4HANA, call your SAP representative
today or visit: www.sap.com/s4hana.
+ Intelligent applications connect SAP S/4HANA
with powerful services in SAP Leonardo
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SAP Leonardo Centers

Mission Statement
SAP Leonardo Centers provide a holistic digital experience with
physical spaces, end-to-end offerings and tangible digital showcases
that bring SAP Leonardo to life.
The centers showcase SAP Leonardo with IoT, As global network of connected, physical
machine learning, analytics, blockchain, Big locations, the centers are the go-to places
Data, data intelligence and SAP Cloud Platform for digital inspiration and co-innovation,
as key ingredients for digital transformation, while also acting as delivery mechanism
making “digital” tangible. They provide a space of SAP Leonardo Innovation Services.
for innovation to jointly explore the digital future.
The centers also connect the digital story towards
the broader ecosystem including universities,
start-ups, tech communities, and accelerators.
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Four Pillars
1. Act as the front end for customers and partners to accelerate
their digital innovation journey utilizing SAP Design Thinking
and the capabilities of SAP Leonardo.
2. Showcase SAP Leonardo with analytics, Big Data, blockchain, data intelligence,
machine learning, IoT and SAP Cloud Platform as key ingredients for digital
transformation, making digital tangible. Provide a space for innovation to jointly
explore the digital future with our customers and partners.
3. Be the go-to places for digital inspiration and co-innovation

as part of a global network, while also act as a delivery
mechanism of SAP Leonardo Innovation Services.
4. Connect the digital story towards the broader ecosystem including

universities, startups, tech communities, and accelerators.
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A global network to help our
Berlin Moscow
Paris Seoul Customers Partners Startups Universities
New York City
Silicon Valley
Tokyo
China In their digital transformation journey
Bangalore
IoT Analytics Big Data Machine Blockchain Data

Learning Intelligence
Singapore
Current Sao Leopoldo Cloud Platform
Planned Johannesburg
Supported by our partners
System Software Technology Iot sensor and

Experience spaces • Tangible showcases • End-to-end offerings integrators solution partners machinery
providers partners
SAP Leonardo Centers: Making Digital Tangible and Purposeful,
Making Digital Transformation a Success
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Redefine Your Path Forward Today.
“SAP Leonardo will unlock

the full potential of the
intelligent enterprise.”
Bill McDermott, CEO
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Digital Appendixes
Digital Appendixes
Appendix A:
Learn more about SAP Leonardo and discover success stories spanning across all
SAP Leonardo capabilities.
SAP Leonardo – Success stories
Appendix B:
Fast-track your implementation with industry accelerators. Delivered through SAP Innovation Services,
express edition, our industry accelerators are designed with a specific business challenge in mind.
These pre-integrated cloud solutions are the fastest and easiest way to drive incremental innovation
in key industry-specific business areas.
Explore the industry accelerator packages
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No part of this publication may be reproduced or trans-

mitted in any form or for any purpose without the express
permission of SAP SE or an SAP affiliate company.
The information contained herein may be changed without prior

notice. Some software products marketed by SAP SE and its
distributors contain proprietary software components of other
software vendors. National product specifications may vary.
These materials are provided by SAP SE or an SAP affiliate company

for informational purposes only, without representation or warranty
of any kind, and SAP or its affiliated companies shall not be liable
for errors or omissions with respect to the materials. The only
warranties for SAP or SAP affiliate company products and services
are those that are set forth in the express warranty statements
accompanying such products and services, if any. Nothing herein
should be construed as constituting an additional warranty.
In particular, SAP SE or its affiliated companies have no obligation

to pursue any course of business outlined in this document or any
related presentation, or to develop or release any functionality
mentioned therein. This document, or any related presentation,
and SAP SE’s or its affiliated companies’ strategy and possible
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Accelerate your digital transformation

11 SAP Leonardo Innovation Services: 78 

96 SAP S/4HANA and Leonardo: Automate

Digital Transformation Imperative

Companies with 50% or more of revenue from digital

Source: MIT Sloan Management Review, Thriving in an Increasingly Digital Ecosystem

Only 5% of organizations feel they have mastered

Digital Transformation Imperative

to digital innovation are ideal: to integrate into operations

Process Expertise Ecosystem Industry Experience Global Reach

76% 16,300 25 355k+ customers

Accelerate your Digital Transformation

SAP Leonardo Innovate

Solution Ideation Rapid Integration Business Case

Quickly move from brainstorming to blueprint

SAP Leonardo Integrate

Design Led Solution Ideation Rapid Business Case Technology

SAP Cloud Platform Microservices | Open APIs | Flexible Runtimes | Integration

SAP Leonardo Scale

Scale to your project Scale at your pace

Applications, powered by SAP Leonardo

pr integrating next-gen capabilities directly

ide into existing systems and processes

(SAP S/4HANA, SAP Fieldglass software)

Industry and IoT Accelerators

Open Innovation Edition

SAP Leonardo – Accelerate your digital transformation

Collaborate with SAP to discover the

Speed your transition to an

Speed your transition to an

Figure 1: SAP Leonardo technologies »

Figure 1: SAP Leonardo Technolgies

Design Led Solution Ideation Rapid Business Case Technology

SAP Cloud Platform Microservices | Open APIs | Flexible Runtimes | Integration

Which path will deliver the

your journey. The SAP experts will systematically

Constant feedback and close collaboration

explore opportunities for innovation. Step 3: Design and Prototype

SAP Design Thinking is an essential part Step 4: Deliver

the business problems, and those that are

By prioritizing the user’s needs, we work together

the documentation, and the journey map.

Innovation emerges from a deep

Step 3: Design and Prototype

stakeholders, and end users to ensure that the

See Figure 2: SAP Design Thinking Stages »

Figure 2: SAP Design Thinking Stages

Step 3: Design and Prototype

Design Advisory Design Gate 1 Design Gate 2

Once you have made your decision to move

Figure 3: SAP Leonardo

SAP Cloud Platform SAP Cloud Platform

Implement Additional Implementation Services

Work with SAP to uncover

Work with SAP to uncover

Everyone in SAP Digital Business Services is

Discover step-by-step guidance that takes

Summary + Digital transformation along different tracks,

+ Discover innovative solutions to your + Scale breakthrough innovation by

business problems and challenges completing a production-ready prototype

+ Combine a design-led process Learn more

SAP Leonardo – Accelerate your digital transformation

Gain fast and accurate insights across

11 SAP Leonardo Innovation Services: 78

96 SAP S/4HANA and Leonardo: Automate

Summary + Digital transformation along different tracks,

+ Discover innovative solutions to your + Scale breakthrough innovation by

+ Combine a design-led process Learn more

3. How to unify the enterprise information

Summary + Distributed computing and processing with

+ Build blockchain extensions for existing

+ Know where opportunity lies across operational excellence