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List of Generic Faults

LGF-LTE-RL50FZ_RL60_RL70_FL15A-2015-w48
Base Stations , Radio Controllers
Flexi Multiradio BTS LTE, LTE iOMS, Flexi Zone BTS
RL60, RL70, FL15A
iOMS6.0, iOMS7.0, LTE OMS15A
RL50FZ

Approved: 10-December-2015

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Table of Contents
1. OVERVIEW ............................................................................................................................ 20
2. OPENED Generic faults ......................................................................................................... 21
2.1 RF alarms 1910/1920 observed after upgrade ...................................................................... 21
2.2 Missing oms agent in monitor ................................................................................................ 21
2.3 After BTS site is onair, FBIH 1 that is assigned to cell3 and cell4 still show gray on SEM .... 23
2.4 Application Launcher Server is not responding ..................................................................... 23
2.5 System Module failure (0010) alarm after upgrade from RL70 to FL15A .............................. 23
2.6 [FL15A] [FSMr3] Unit autonomous reset as recovery action ................................................. 25
2.7 [LN7.0 2.0][FSMr3]: M8001C151 (Max number of UEs with buffered data in UL) counter
starts reporting abnormally high values during stability test ................................................................ 25
2.8 [FSMr3] [FL15A] Cell_config_data_distribution_failed(6253)................................................. 27
2.9 Unexpected Failure in optical interface alarm (0010) on FRIG cell in faulty state ................. 27
2.10 iOMS rehome failed for some eNBs due to parameter issue ................................................. 28
2.11 (RL70) the processin of DM stopped, LED of EIF 2 off, eNB cannot get temporary IP ......... 28
2.12 Some cells are Disabled after SW upgrade due to alarm 4008 (Power level not supported) 30
2.13 RL70 Mp1.1-MP2 upgrade failed on sites .............................................................................. 30
2.14 No Traffic 4G MRBTS-506488 Post 4019 autonomous FSP restart (add info 52)................. 31
2.15 eNB does not generate PM data after SW activation............................................................. 31
2.16 High RSSI is seen on multiple sites ....................................................................................... 32
2.17 Three cells on FRLB are not working. Cell state is Disabled ................................................. 32
2.18 High GSM drops on some GSM/LTE RF sharing sites .......................................................... 34
2.19 WMP-FDD\FL15A\LTE1058: Core dump and DUT crashing observed after sending IPv4
ACPAR values for Plug and play auto-connection. .............................................................................. 34
2.20 After upgrade from RL70 0.2.6 to RL70 1.2.3 FBCC remained in state configuring .............. 36
2.21 PDCCH order not send (UE stay RRC connected even though eNB released RRC
connection) .......................................................................................................................................... 36
2.22 850 refarming issue with FXCB on WN9.1 3.0 & RL70 1.1.................................................... 38
2.23 [FL15A][FSMr3] Autonomous reset after changing cell's administrative state to unlocked ... 38
2.24 Missing B2 Report Configuration to GSM with MODPR with Autoadapt=false ...................... 39
2.25 Unit autonomous reset of FBB/FSP on multiple sites caused by MTRACE parameter change
39
2.26 2.25 Certificates are missing after upgrade to FL16 when IPSEC is configured ................... 40
2.27 Conversion between RL70 and FL15A software showing problems during recommissioning
with prachFreqOff parameter ............................................................................................................... 41
2.28 LTE_5801d Average Active UEs with data in the buffer UL KPI is rising............................... 41
2.29 LTE908 Select always same ANRPRW profile ...................................................................... 42
2.30 E-RAB drop after FL15A upgrade and some sites having PS call issues .............................. 42
2.31 TRS commissioning data lost after upgrade to RL70 1.1....................................................... 43
2.32 FSMF - Timing over Packet, Phase synchronization, PTP correction field, Interoperability with
transparent clock, TC ........................................................................................................................... 43
2.33 LNCEL out of use with the alarm "Distributed site supported not enabled" after SW upgrade
…………………………………………………………………………………………………………44
2.34 VOLTE Quality Trial: DSCP and SGW IP change ................................................................. 44
2.35 Cell outage "Not enough HW for LCR" .................................................................................. 45

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2.36 Alarms 3000 (EFaultId_SystemModuleFailure) and 1836 (EFaultId_ALOvercurrentAl) ........ 45
2.37 Vendor Certificates missing in Flexi Zone. ............................................................................. 46
2.38 After LN7 activation the sites loose O&M .............................................................................. 47
2.39 Huge amount of 71058 alarms generated ............................................................................. 47
2.40 Failing Consistence Check for MaxNumQci1Drb ................................................................... 48
2.41 After eNB restart, duplicate LNREL that generated by earlier bump up and alarm 7650 will be
trigger …………………………………………………………………………………………………………48
2.42 Intra-eNB Inter-F HO failed due to radio-connection-with-ue-lost .......................................... 49
2.43 Unable to perform CM upload or provisioning - NE busy, details: Readonly ......................... 49
2.44 MTRACE migration chnage based on requirements update.................................................. 50
2.45 RFS FHEA/ FXEA Configuration error: BTS config error (Not enough HW for LCR) (1868)
appears after upgrade.......................................................................................................................... 50
2.46 eNB not able to recover itself (dpd tasks gets accumulated) in a specific state .................... 50
2.47 LNCEL out of service with the alarm "Configuration error: Not enough HW for LCR" after
upgrading SW upgrade ........................................................................................................................ 51
2.48 FOA Configuration problem with 2600+1800 RFM 4way ULRX – BW15+15Mhz in RF sharing
…………………………………………………………………………………………………………52
2.49 Some DSCP values incorrectly changed in the Traffic Type Settings table after RL50 to RL70
MP1.2 Upgrade .................................................................................................................................... 52
2.50 eNBs sending IR message to PKI after upgrade to RL70 ...................................................... 52
2.51 Cells down after RF module Block/Unblock ........................................................................... 53
2.52 Drop ERAB SSR on eNodeB configuration 15+20 MHz ........................................................ 53
2.53 Unblocking one carrier changes the tx spectrum of 2nd carrier ............................................. 53
2.54 LDAP errors after minor update ............................................................................................. 54
3. SOLVED Generic faults ......................................................................................................... 55
3.1 LTE cell disabled without any alarm ...................................................................................... 55
3.2 eNodeB restart during logs collection .................................................................................... 55
3.3 1835 alarm was raised only for WMHC LNA2........................................................................ 55
3.4 Functionality of ULCoMP on stations from FBBC at the 2nd slot cannot be activated .......... 56
3.5 Wrong temp Ue handling when processing also dedicated preambles in same tti ................ 56
3.6 IRAT UE based ANR CGI report not triggering with 10s LNCEL Inactivity timer ................... 57
3.7 PDCCH Power Boost missing from time to time .................................................................... 57
3.8 attach not possible with category 1 UE .................................................................................. 58
3.9 Unit autonomous reset was occurred during cell block and unblock procedure .................... 58
3.10 M8016C14-C16 are not pegged in case of SRVCC to GERAN ............................................. 58
3.11 eNB not sending HO Cancel in case SRVCC2GSM failed and UE reconnect to LTE causing
VOLTE call drop................................................................................................................................... 59
3.12 LN7.0 2.0 GPS Receiver alarm control interface not available (4011)................................... 60
3.13 [LN7.0_ENB_1407_556_04]VoLTE RTP timeout .................................................................. 60
3.14 Tracking fix for - RL70 1.1 upgrade failure caused by TRS IPSec configuration lost ............ 61
3.15 UE stuck in OutOfSync. ......................................................................................................... 61
3.16 [FRPB] Antenna Line Device failure (0010) with MHA ........................................................... 62
3.17 After RL70 upgrade, BTS in RF sharing sites shows alarm 7744 Excessive TCH interference
…………………………………………………………………………………………………………63
3.18 RL60MP3.0/3.1 eNB restarts during MP3.1 sw-downloads via sw- manager........................ 63

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3.19 Counter M8026C259 PDCP_SDU_LOSS_DL_FNA seems omit part of PDCP SDU related to
GBR …………………………………………………………………………………………………………63
3.20 Multiple sites dropping "Q6" packets...................................................................................... 64
3.21 WCDMA-LTE RF Sharing: LTE does not get onair after commissioning ............................... 64
3.22 OMS-11 not operational in Telefonica live network................................................................ 65
3.23 UL PHY reports 0x4000 instead of 0x8000 for 2bit rank = 2 .................................................. 65
3.24 Kernel Panic happened during USB installation. ................................................................... 66
3.25 iOMS alarm and NetAct were not synchronized. ................................................................... 66
3.26 diagnostic file Collected due to duplicate Mtrace issue from 400151 .................................... 66
3.27 Incompatible SW version was not detected after RFM replace from FXDA to FXED ............ 67
3.28 Cell stays disabled when MHA SN and product code modifications are made...................... 67
3.29 NE busy occurred after CM Plan activation ........................................................................... 68
3.30 UART enabled console was causing 4019 alarms ................................................................ 68
3.31 Mast Head Amplifier fault (1870) alarm observed after upgrading from LN6.0 ...................... 69
3.32 Failure in optical RP3 interface (unsp) issue ......................................................................... 69
3.33 Acceptance: RFsharing After RP3 disconnection/re-connection LTE cell 3 remains in state
disable …………………………………………………………………………………………………………69
3.34 LTE2050 Activation on 7 eNB shows wrong CAC values after feature is activated............... 70
3.35 After SW upgrade MOAM crash seen in the eNB logs .......................................................... 70
3.36 Lock LNMME not executed – no response to file activation request ..................................... 71
3.37 Auto+connection+fails+with+IPSec+configuration ................................................................. 71
3.38 Rl60 ipsec-2h-issues .............................................................................................................. 72
3.39 No handler for unexpected message with TEventId: 0x42cf .................................................. 72
3.40 Unit autonomous reset as recovery action (4019) occurred .................................................. 73
3.41 [FSMr3]Enabled IPsec causes wrong ToP Phase counter values. ........................................ 73
3.42 M8012C107/M8012C108 IP_TPUT_VOL_UL_QCI_9/IP_TPUT_TIME_UL_QCI_9 changed
trend after upgrade .............................................................................................................................. 74
3.43 The name of "VSWR major alarm" was changed after upgrade LTE. ................................... 74
3.44 VoLTE calls DL data transfer stalls ........................................................................................ 74
3.45 BTS hardware notification is sent too often for not integrated BTS, which is causing
unnecessary flood of notifications ........................................................................................................ 75
3.46 All cells are faulty when new FBBC is hot inserted ................................................................ 75
3.47 After RL70 corr29 upgrade eNB's are unable to connect to iOMS ........................................ 76
3.48 RL70 0.2: FSMr2 IPsec: PM M51125C2 (Discarded_ESPFramesTx) and M51125C3
(Discarded_ESPFramesRx) are wrongly pegged. ............................................................................... 76
3.49 LTE1491 Additional layer 1 performance measurements should not be activated on FSME 77
3.50 BTS EM DC AISG options not reflective of FRPA/FRHF unit capabilities ............................. 77
3.51 Failure in optical RP3 interface (unsp) ................................................................................... 78
3.52 (FDD LTE RL60) can't connect to eNB in remote. ................................................................. 78
3.53 BTS not commissioned due to unnecessary rtwp result range check in LTE1634 ................ 78
3.54 FXED - Faults 1910 RF module failure and 4003 TX failure in MIMO reported after startup. 79
3.55 RF Diagnostics test cannot run while eNB is in BTS Test State ............................................ 80
3.56 FRHC modules suggested in eNB configuration in the BTSManager in RFsharing page ..... 80
3.57 FSMr3: M51137C0 (topRxFreqSyncMsg) is occasionally pegged zero while synced with ToP
frequency. ............................................................................................................................................ 80
3.58 FXED Piloting with high RF module failure (3010) ................................................................. 81

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3.59 Part of sites have no KPI data ............................................................................................... 81
3.60 LN7.0 2.0 - BTS config error 1868, Not enough HW after SW upgrade ................................ 82
3.61 RL70 2.0 Transmission parameters missing (1825) .............................................................. 82
3.62 Flexi Zone Micro - "6707 autonomous reset as recovery action" alarm after RL70 MP1.2
Upgrade …………………………………………………………………………………………………………82
3.63 Voltage was set on for not commissioned diversity antennalines .......................................... 84
3.64 All LNCELs of eNB went down after upgrading SW from RL60 1.1 to RL70 1.1 ................... 84
3.65 MHA passively commissioned in with same S/N and product code cause faulty cells and BTS
loosing operability ................................................................................................................................ 85
3.66 (Flexi Multiradio BTS EDGE MCPA)L1800 FEFAMING 2G cannot access the network ....... 85
3.67 RL60MP3.0 - outage of eNB after/during upgrade procedure RL60MP2.0MP3.0 ................. 87
3.68 Wrong DRB ID in DrbtoReleaselist - HO got cancelled ......................................................... 87
3.69 Unexpected reset occur after parameter change ................................................................... 87
3.70 RL70 Acceptance - eNB PNP not working ............................................................................. 88
3.71 (FDD LTE RL60) eNB restart randomly in one iOMS, about every 6 hours, others work well.
…………………………………………………………………………………………………………88
3.72 LTO7.0_OMS decompressed and save to btsfilesBU backup path after received BTS PM
files …………………………………………………………………………………………………………89
3.73 FOA - After RL70 Upgrade on FzM Sites - Alarm "6706 autonomous reset as recovery
action" is Appearing ............................................................................................................................. 89
3.74 the system timestamp in SIB 8 is incorrect ............................................................................ 90
3.75 LNF7.0 FZM; High load test causes L2 assert ....................................................................... 90
3.76 BTS activation failure due to failure to sign U-Boot on eNB165301 (FZM) ............................ 90
3.77 [FWIB]Factory update failed from LNF5.0_ENB_1407_169_00 to
LNF7.0_ENB_1407_145_14 ................................................................................................................ 91
3.78 Software failure reset occurred in FZM(LNF7.0_ENB_1407_138_02) .................................. 92
3.79 Failure in optical RP3 interface alarm for FRLB when upgraded to LN7.0_ENB_1407_556_54
…………………………………………………………………………………………………………93
3.80 BTS cannot detect the Rosenberger HB RETs with daisy chain mode ................................. 93
3.81 Antenna Line Device Failure 0010 for each MHA after RF unblock....................................... 94
3.82 FZM reboots due to "BUG: soft lockup - CPU# stuck" after TL15A to RL55 backout ............ 94
3.83 Impossible to pair with FlexiZone via bluetooth using QR code............................................. 95
3.84 FXED RF module failure (1910) with unknown trigger ........................................................... 95
3.85 DL Scheduler doesn't apply pdcchAggPreamb setting .......................................................... 95
3.86 IOMS SW restoration from Backup fails ................................................................................ 96
3.87 FM_Alarm Information can't show user the alarm information. .............................................. 96
3.88 Application Launcher cannot be opened from NetAct after OMS 3.1 upgrade. ..................... 97
3.89 RF Module Failure(1920)- FRIG after PP0.2.5 upgrade ........................................................ 97
3.90 uecontextreleaserequest with cause Transport resource unavailable after
RRCReconfiguration ............................................................................................................................ 97
3.91 LTE 498 RIM for GSM Multiple Report PDU is re-send incorrectly when timer tRimKaG=150
mins …………………………………………………………………………………………………………98
3.92 After RL70 upgrade with PP 0.2 package, InfoModelGwExe crash seen in the eNBs log... 100
3.93 LTE1617 with other vendors eNB causes eNB restart......................................................... 100
Impact to End-user: Handover fails occasionally. Loss of connection ............................................... 100

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