D0 - CA Information 8D :CORRECTIVE ACTIONS REQUEST

Report Date: Date issue Occurred:

Customer: Date open:

Product: 8D due date :

Producr P/N: Date issue closed:

SNR/ CAR:

Team Created To Solve The Problem

Name Department
D1 - Team

Leader : Member 4:

Member 1: Member 5:

Member 2 Member 6:

Member 3: Member 7:
Description Of The Problem (Explain WHAT is the problem, WHY it is a problem, WHEN and by WHOM it has been discovered)

Recurrent Problem ? YES NO Comments :

Products Affected ?
D2 - Issue / Concern

(Photo/Sketch) (Photo/Sketch)

Containment Actions (within 24h) What actions have been taken to prevent the delivery of reject parts to the Customer ?
What stocks were verified/inspected?
Details:

ISOLATION OF POTENTIAL FAULTY PRODUCTS Comments (mandatory if answer No) & Qty if yes
Containment Actions

AT CUSTOMERS YES NO

WORK IN PROCESS YES NO

IN SHIPPING YES NO
 D3 - Containment Action ITEMS IN STOCK YES NO

AT SUPPLIERS YES NO

Potential faulty products in TRANSIT YES NO Delivery № ? :

DELIVERY OF FAULT - FREE PRODUCTS details of the delivery (new parts or part sorted out, several deliverie

Date Qty Delivery № ? :

Indicate date of shippment & qty shipped

Markings on delivered OK parts ? YES Description of the marking:

OTHER POSSIBLE IMPACTS OF THE PROBLEM

Indicate if the problem could have
On the safety ? : YES NO On the environment ? :
impact :

If answer is yes, please give details :

Root Cause(s) Of The Occurrence (Reason why the defect was generated)

Details:
D4 - Root Cause

Root Cause(s) Of Non Detection (Reason why the defect product was shipped to customer)

Details:

Corrective Action(s) Retained (actions taken to eliminate root cause(s); actions taken to verify the rot cause(s) have been
effectively eliminated
D5 - Corrective Actions

Details:

Planned Implement. Date ? : By Whom ? :

Implementation Of The Corrective Action And Controls
CA Implementation

Details:
Indicate which controls (with records)
have been put in place to verify the
efficency of the corrective action:
D6 -
 Preventive Action(s) To Prevent Recurrence Of The Problem ?
Details:

Describe specific preventive

actions :
D7 - Preventive Actions

Date:
Can this problem occur on other If yes, describe what, who is taking care
YES NO
Products or processes ? and when ?:
Comments :

Review existing FMEAs ? YES NO

Review existing Engineering documents? YES NO

Review work instructions & control plan? YES NO

Review existing Procedures ? YES NO

New documents Customer approval ? YES NO

Validation Of The Answer + Implementation & Effectivness Verification

D8 - Shamrock Validation

D8a :Initial validation of Root cause Approved ? Comments :

research & of corrective/preventive
actions (D3 -> D7) by issuer YES NO

Verification of Implementation - by whom ?

Efficiency check - by whom ?
Comments :
8D closure - by whom ?
Comments (other documents to close)

Document completed to be returned within 10 days to the issuer identified in D0

REQUEST

Report Date:

Customer:

Product:

Issue #:

SNR/ CAR:
Issue
Frequency:

Name Department

y WHOM it has been discovered)

(Photo/Sketch)

ery of reject parts to the Customer ?

Date :
mandatory if answer No) & Qty if yes
 Quantity ? :
ew parts or part sorted out, several deliveries ?)

Product Serial № ? :

YES NO

Date :
stomer)

Date :

n to verify the rot cause(s) have been

Serial № ?:
Batch № ?

Date :
 Implement Date:
Batch № ?
Serial № ?
Delivery № ?

Implement. Date:

Implement. Date:

Implement. Date:

Implement. Date:

Implement. Date:

Name Date

Date :
Date :

Date :

suer identified in D0
Date issue
occurred:
8D Due date:
Date issue
closed:
Reference
other 8D
Report:
Supplier
Name/ Code: