Before Initial Use, See "Getting Started" On Page 11.: Operating Instructions

Operating Instructions
Digital Cordless Phone

Model No. KX-TGD310E
KX-TGD312E
KX-TGD313E
Digital Cordless Answering System
Model No. KX-TGD320E
KX-TGD322E
KX-TGD323E
KX-TGD324E
KX-TGD325E
Model shown is KX-TGD310.
Before initial use, see “Getting Started”

on page 11.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
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Table of Contents
Introduction Greeting message ......................................38
Model composition .......................................3 Listening to messages ...............................39
Accessory information ..................................3 Advanced new message alerting
General information ......................................5 features ......................................................40
Remote operation .......................................42
Important Information Answering system settings .........................43
For your safety .............................................7
Important safety instructions ........................8 Useful Information
For best performance ...................................8 Voicemail service .......................................45
Other information .........................................9 Character entry ..........................................45
Specifications .............................................10 Error messages ..........................................47
Troubleshooting .........................................47
Getting Started Conditions of guarantee .............................52
Setting up ...................................................11
Controls ......................................................13 Index
Display icons ..............................................14 Index...........................................................53
Turning the power on/off ............................15
Language setting ........................................15
Date and time .............................................15
Recording your greeting message .............16
Other settings .............................................16
Making/Answering Calls
Making calls ...............................................17
Answering calls ..........................................17
Useful features during a call .......................17
Intercom .....................................................19
Key lock ......................................................19
Phonebook
Phonebook .................................................20
Speed dial ..................................................21
Programming
Menu list .....................................................23
Alarm ..........................................................29
Do not disturb mode ...................................29
Nuisance call block ....................................30
Baby monitor ..............................................31
Other programming ....................................33
Registering a unit .......................................34
Caller ID Service
Using Caller ID service ...............................36
Caller list ....................................................36
Answering System
Answering system ......................................38
Turning the answering system on/off .........38
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Introduction
Model composition
n KX-TGD310 series n KX-TGD320 series
R Model shown is KX-TGD312. R Model shown is KX-TGD322.
Base unit Handset

Series Model No.
Part No. Part No. Quantity
KX-TGD310 KX-TGD310 KX-TGD310 KX-TGDA31 1
series KX-TGD312 KX-TGD310 KX-TGDA31 2
KX-TGD313 KX-TGD310 KX-TGDA31 3
KX-TGD320 KX-TGD320 KX-TGD320 KX-TGDA31 1
series KX-TGD322 KX-TGD320 KX-TGDA31 2
Accessory information
Supplied accessories
Supplied handset qty. 1 unit*1 2 units*2 3 units*3 4 units*4 5 units*5
No. Accessory item/
Accessory quantity
Part number
A AC adaptor for base unit/ 1 1 1 1 1
PNLV226EZ
B Telephone line cord/ 1 1 1 1 1
PNJA1113Y (Black/for U.K.)
or PNJA1037Z
(Transparence/for U.K.)
C Rechargeable batteries*6 2 4 6 8 10
D Handset cover*7 1 2 3 4 5
E Charger*8 – 1 2 3 4
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333 3
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Introduction
Supplied handset qty. 1 unit*1 2 units*2 3 units*3 4 units*4 5 units*5
No. Accessory item/
Accessory quantity
Part number
F AC adaptor for charger/ – 1 2 3 4
PNLV233EKZ
*1 KX-TGD310/KX-TGD320
*4 KX-TGD324
*5 KX-TGD325
*6 See page 4 for replacement battery information.
*7 The handset cover comes attached to the handset.
*8 PNLC1064ZB: Black, PNLC1064ZG: Carbon Grey & Black
A B C D E F
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
Accessory item Model number/Specifications

Rechargeable Battery type:
batteries*1 – Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
– 1.2 V
– Minimum amperage of 550 mAh
DECT repeater KX-A405, KX-A406
Key finder KX-TGA20EX*2
*1 Replacement batteries may have a different capacity from that of the supplied batteries.
We recommend using Panasonic rechargeable batteries.
*2 By registering the key finder (4 max.) to a Panasonic Digital Cordless Phone and attaching it
to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key
finder is attached. Please visit our Web site:
www.panasonic.net/pcc/products/telephone/p/tga20/
Please contact Panasonic or authorised sales department for availability of key finder in your
area.
Other information
R Design and specifications are subject to change without notice.
R The illustrations in these instructions may vary slightly from the actual product.
4 Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
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Introduction
Expanding your phone system

Handset (optional): KX-TGDA30E
You can expand your phone system by
registering optional handsets (6 max.) to a
single base unit.
R Optional handsets may be a different
colour from that of the supplied handsets.
Sales and support information

Customer Communications Centre
R For customers within the U.K.: 0844 844 3899
R For customers within Ireland: 01289 8333
R For further support on your product, please visit our website: www.panasonic.co.uk
Direct Sales at Panasonic U.K.

R Order accessory and consumable items for your product with ease and confidence by phoning
our Customer Communications Centre Monday - Friday 9:00am - 5:00pm (Excluding public
holidays).
R Go on line through our Internet Accessory ordering application at www.pas-europe.com
R Most major credit and debit cards accepted.
R All enquiries transactions and distribution facilities are provided directly by Panasonic U.K.
R Also available through our Internet is direct shopping for a wide range of finished products.
Take a browse on our website for further details.
shop.panasonic.co.uk/
General information
R This equipment is designed for use on the U.K. and Ireland analogue telephone network.
R In the event of problems, you should contact your equipment supplier in the first instance.
Declaration of Conformity:
R Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the
essential requirements and other relevant provisions of Radio & Telecommunications Terminal
Equipment (R&TTE) Directive 1999/5/EC.
Declarations of Conformity for the relevant Panasonic products described in this manual are
available for download by visiting:
www.ptc.panasonic.eu
Contact to Authorised Representative:
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany
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Introduction
Ecodesign information
Ecodesign information under EU Regulation (EC) No. 1275/2008 amended by (EU) Regulation
No. 801/2013. From 1 January 2015.
Please visit here: www.ptc.panasonic.eu

Click [Downloads]
a Energy related products information (Public)
Power consumption in networked standby and guidance are mentioned in the web site above.
For your future reference

We recommend keeping a record of the following information to assist with any repair under
warranty.
Serial No. Date of purchase

(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
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Important Information
R Do not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
For your safety placed under heavy objects.
To prevent severe injury and loss of life/
property, read this section carefully before Operating safeguards
using the product to ensure proper and safe
R Unplug the product from power outlets
operation of your product.
before cleaning. Do not use liquid or
aerosol cleaners.
WARNING R Do not disassemble the product.
R Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
Power connection allow it to become wet at all. This may
R Use only the power source marked on the cause a fire. If the telephone line cord plug
product. becomes wet, immediately pull it from the
R Do not overload power outlets and telephone wall jack, and do not use.
extension cords. This can result in the risk
of fire or electric shock. Medical
R Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so R Consult the manufacturer of any personal
may cause electric shock and/or excessive medical devices, such as pacemakers or
heat resulting in a fire. hearing aids, to determine if they are
R Regularly remove any dust, etc. from the adequately shielded from external RF
AC adaptor/power plug by pulling it from (radio frequency) energy. (The product
the power outlet, then wiping with a dry operates in the frequency range of
cloth. Accumulated dust may cause an 1.88 GHz to 1.90 GHz, and the RF
insulation defect from moisture, etc. transmission power is 250 mW (max.).)
resulting in a fire. R Do not use the product in health care
R Unplug the product from power outlets if it facilities if any regulations posted in the
emits smoke, an abnormal smell, or makes area instruct you not to do so. Hospitals or
an unusual noise. These conditions can health care facilities may be using
cause fire or electric shock. Confirm that equipment that could be sensitive to
smoke has stopped emitting and contact an external RF energy.
authorised service centre.
R Unplug from power outlets and never touch
the inside of the product if its casing has
CAUTION
been broken open.
R Never touch the plug with wet hands. Installation and location
Danger of electric shock exists. R Never install telephone wiring during an
electrical storm.
Installation R Never install telephone line jacks in wet
locations unless the jack is specifically
R To prevent the risk of fire or electrical
designed for wet locations.
shock, do not expose the product to rain or
R Never touch uninsulated telephone wires or
any type of moisture.
terminals unless the telephone line has
R Do not place or use this product near
been disconnected at the network interface.
automatically controlled devices such as
R Use caution when installing or modifying
automatic doors and fire alarms. Radio
telephone lines.
waves emitted from this product may cause
R The AC adaptor is used as the main
such devices to malfunction resulting in an
disconnect device. Ensure that the AC
accident.
outlet is installed near the product and is
easily accessible.
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R This product is unable to make calls when: 4. Use only the power cord and batteries
– the handset batteries need recharging or indicated in this manual. Do not dispose of
have failed. batteries in a fire. They may explode.
– there is a power failure. Check with local codes for possible special
– the key lock feature is turned on. disposal instructions.
SAVE THESE INSTRUCTIONS
Battery
R We recommend using the batteries noted
on page 4. USE ONLY rechargeable
Ni-MH batteries AAA (R03) size.
For best performance
R Do not mix old and new batteries.
Base unit location/avoiding noise
R Do not open or mutilate the batteries.
Released electrolyte from the batteries is The base unit and other compatible Panasonic
corrosive and may cause burns or injury to units use radio waves to communicate with
the eyes or skin. The electrolyte is toxic and each other.
may be harmful if swallowed. R For maximum coverage and noise-free
R Exercise care when handling the batteries. communications, place your base unit:
Do not allow conductive materials such as – at a convenient, high, and central
rings, bracelets, or keys to touch the location with no obstructions between
batteries, otherwise a short circuit may the handset and base unit in an indoor
cause the batteries and/or the conductive environment.
material to overheat and cause burns. – away from electronic appliances such as
R Charge the batteries provided with or TVs, radios, personal computers,
identified for use with this product only, in wireless devices, or other phones.
accordance with the instructions and – facing away from radio frequency
limitations specified in this manual. transmitters, such as external antennas
R Only use a compatible base unit (or of mobile phone cell stations. (Avoid
charger) to charge the batteries. Do not putting the base unit on a bay window or
tamper with the base unit (or charger). near a window.)
Failure to follow these instructions may R Coverage and voice quality depends on the
cause the batteries to swell or explode. local environmental conditions.
R If the reception for a base unit location is
not satisfactory, move the base unit to
another location for better reception.
Important safety
Environment
instructions
R Keep the product away from electrical noise
When using your product, basic safety
generating devices, such as fluorescent
precautions should always be followed to
lamps and motors.
reduce the risk of fire, electric shock, and
R The product should be kept free from
injury to persons, including the following:
excessive smoke, dust, high temperature,
1. Do not use this product near water for
and vibration.
example, near a bathtub, washbowl,
R The product should not be exposed to
kitchen sink, or laundry tub, in a wet
direct sunlight.
basement or near a swimming pool.
R Do not place heavy objects on top of the
2. Avoid using a telephone (other than a
product.
cordless type) during an electrical storm.
R When you leave the product unused for a
There may be a remote risk of electric
long period of time, unplug the product from
shock from lightning.
the power outlet.
3. Do not use the telephone to report a gas
R The product should be kept away from heat
leak in the vicinity of the leak.
sources such as radiators, cookers, etc. It
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should not be placed in rooms where the These symbols (A, B, C) on the products,
temperature is less than 0 °C or greater packaging, and/or accompanying documents
than 40 °C. Damp basements should also mean that used electrical and electronic
be avoided. products and batteries should not be mixed
R The maximum calling distance may be with general household waste.
shortened when the product is used in the For proper treatment, recovery and recycling
following places: Near obstacles such as of old products and used batteries, please
hills, tunnels, underground, near metal take them to applicable collection points, in
objects such as wire fences, etc. accordance with your national legislation and
R Operating the product near electrical the Directives 2002/96/EC and 2006/66/EC.
appliances may cause interference. Move By disposing of these products and batteries
away from the electrical appliances. correctly, you will help to save valuable
resources and prevent any potential negative
Routine care effects on human health and the environment
which could otherwise arise from inappropriate
R Wipe the outer surface of the product waste handling.
with a soft moist cloth. For more information about collection and
R Do not use benzine, thinner, or any recycling of old products and batteries, please
abrasive powder. contact your local municipality, your waste
disposal service or the point of sale where you
purchased the items.
Penalties may be applicable for incorrect
Other information disposal of this waste, in accordance with
CAUTION: Risk of explosion if battery is national legislation.
replaced by an incorrect type. Dispose of used
batteries according to the instructions. For business users in the European
Union
Notice for product disposal, transfer, If you wish to discard electrical and electronic
or return equipment, please contact your dealer or
supplier for further information.
R This product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that Information on Disposal in other
you erase information such as phonebook Countries outside the European Union
or caller list entries from the memory before These symbols (A, B, C) are only valid in
you dispose of, transfer, or return the the European Union. If you wish to discard
product. these items, please contact your local
authorities or dealer and ask for the correct
Information for Users on Collection method of disposal.
and Disposal of Old Equipment and
used Batteries Note for the battery symbol
1 2 3 This symbol (B) might be used in
combination with a chemical symbol (C). In
this case it complies with the requirement set
by the Directive for the chemical involved.
Note for the battery removal

procedure
Refer to “Battery installation” on page 11.
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Specifications
R Standard:
DECT (Digital Enhanced Cordless
Telecommunications),
GAP (Generic Access Profile)
R Frequency range:
1.88 GHz to 1.90 GHz
R RF transmission power:
Approx. 10 mW (average power per
channel)
R Power source:
220–240 V AC, 50/60 Hz
R Power consumption:
Base unit*1:
Standby: Approx. 0.52 W
Maximum: Approx. 2.70 W
Base unit*2:
Charger:
R Operating conditions:
0 °C–40 °C, 20 %–80 % relative air
humidity (dry)
*1 KX-TGD310 series: page 3
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Getting Started
n Charger
Connect the AC adaptor plug to the unit
Setting up until you hear a click.
Connect the AC adaptor to the power
Connections outlet.
n Base unit 1 2
Connect the AC adaptor to the unit by
pressing the plug firmly.
Fasten the cord by hooking it.
Connect the AC adaptor to the power
outlet.
Connect the telephone line cord to the
unit, then to the telephone line jack until Note:
you hear a click. R Use only the supplied Panasonic AC
A DSL/ADSL filter (not supplied) is adaptor PNLV233E.
required if you have a DSL/ADSL service.
Battery installation
R USE ONLY rechargeable Ni-MH batteries
AAA (R03) size (1).
4 R Do NOT use alkaline/manganese/Ni-Cd
batteries.
R Confirm correct polarities ( , ).
3
5 4
R Follow the directions on the display to set

up the unit.
Note:
R Use only the supplied Panasonic AC
adaptor PNLV226E.
R Use only the supplied telephone line cord.
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Getting Started
Battery charging Note for battery charging

Charge for about 7 hours. R It is normal for the handset to feel warm
R Confirm “Charging” is displayed (1). during charging.
R When the batteries are fully charged, R Clean the charge contacts of the handset,
“Fully Charged” is displayed. base unit, and charger with a soft and dry
cloth once a month. Before cleaning the
1 unit, disconnect from power outlets and any
telephone line cords. Clean more often if
the unit is exposed to grease, dust, or high
humidity.
Battery level
Icon Battery level
High
Medium
Low
Note when setting up Needs charging.
Note for connections
R The AC adaptor must remain connected at Panasonic Ni-MH battery
all times. (It is normal for the adaptor to feel performance (supplied batteries)
warm during use.)
R The AC adaptor should be connected to a Operation Operating time
vertically oriented or floor-mounted AC In continuous use 16 hours max.
outlet. Do not connect the AC adaptor to a
ceiling-mounted AC outlet, as the weight of Not in use (standby) 200 hours max.
the adaptor may cause it to become
disconnected. Note:
R Actual battery performance depends on
During a power failure usage and ambient environment.
R When eco mode is set to “Eco Plus”, the
The unit will not work during a power failure.
base unit stops communicating with the
We recommend connecting a corded-type
handset while it is in standby mode. As a
telephone (without AC adaptor) to the same
result, the handset uses more power than
telephone line or to the same telephone line
usual to search for the base unit and
jack using a T-adaptor. Your Panasonic sales
therefore battery usage time is shortened
shop can offer you more information about
(page 16).
connection possibilities.
Note for battery installation

R Use the supplied rechargeable batteries.
For replacement, we recommend using the
Panasonic rechargeable batteries noted on
page 4, 8.
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Getting Started
n Control type
Soft keys
Controls By pressing a soft key, you can select the
feature shown directly above it on the
Handset display.
(Example: MENU, OK, etc.)
Navigator key
F Navigator keys functions as follows.
– MDN, MCN, MFN, or MEN: Scroll through
various lists and items.
– VOL. (Volume: MDN or MCN): Adjust the
receiver or speaker volume while talking.
G – MFN W: View the phonebook entry.
– MEN REDIAL: View the redial list.
– MCN CID (Caller ID): View the caller list.
A
Base unit
B H
n KX-TGD310 series: page 3
A B
C
I
D
J
E
K
A A
B Charge contacts
M N (Locator)
Speaker R You can locate a misplaced handset
M N (Talk) by pressing M N.
Dial keypad
MZN (SP-PHONE: Speakerphone)
Microphone
Receiver
Display
M N (Power) MOFFN
MRECALLN MECON
ECO: Eco mode shortcut key
M N (INTERCOM)
Charge contacts
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Getting Started
n KX-TGD320 series: page 3 Item Meaning
Security for phone calls is set
to “Enhanced”. (page 34)
Paging, intercom mode
Z Speakerphone is on.
(page 17)
The line is in use.
A B C D E R When flashing slowly: The
call is put on hold.
R When flashing rapidly: An
incoming call is now being
received.
Missed call*1 (page 36)
Eco mode is set to “Eco”.
(page 16)
Eco mode is set to “Eco
Plus”. (page 16)
The LCD and key backlight is
off. (page 26)
R When displayed next to the
F GH I JK battery icon: Answering
system is on.*2 (page 38)
Charge contacts R When displayed with a
Speaker number: New messages
M N (Locator) have been recorded.*2
R You can locate a misplaced handset (page 40)
by pressing M N.
MERASEN “Greeting Only” is
MjN/MkN (VOLUME: Volume up/down) selected. Caller messages
M N (Repeat) are not recorded.*2
ANSWER ON/OFF indicator (page 44)
MANSWER ON/OFFN Battery level
M N (PLAY/STOP)
Message indicator Alarm is on. (page 29)
M N (Skip) Privacy mode is on.
(page 27)
Ringer volume is off.
Display icons (page 25)
Do not disturb mode is on.
Handset display items (page 30)
Nuisance call blocked.*1
Item Meaning
(page 30)
Range status: The more bars
New voicemail message
visible, the closer the handset
is to the base unit. received.*3 (page 45)
Out of base unit range
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Getting Started
Item Meaning Icon Action
Baby monitor is activated. Stores phone numbers.
The name/number displayed
Erases the selected item.
next to the icon indicates the
monitoring unit. (page 31) Allows you to make an intercom
Line in Someone is using the line. call.
use C Erases a number/character.
IN USE Answering system is being Puts the call on mute.
used by another handset or
the base unit.*2 *1 KX-TGD320 series: page 3
*1 Caller ID subscribers only

*3 Voicemail subscribers only Turning the power on/off
Handset soft key icons Press M N for about 2 seconds.
Icon Action
OK Accepts the current selection. Language setting
Temporarily turns off the ringer
for incoming calls. (page 17)
Display language
W Opens the phonebook.
1 MMENUN#110
Turns the key lock feature off.
(page 19) 2 MbN: Select your desired language. a
MOKN
n When you select a language other than 3 MOFFN
English
Icon Action
Returns to the previous screen or Date and time
outside call.
Displays the menu.
1 MMENUN#101
Makes a call.
2 Enter the current date, month, and year.
a MOKN
Places a call on hold. Example: 12 July, 2015
12 07 15
Allows you to edit phone
numbers. 3 Enter the current hour and minute.
Example: 9:30
Adds new entry. 09 30
Displays the phonebook search R You can select 24-hour or 12-hour
menu. clock format (“AM” or “PM”) by
Stops alarm. pressing *.
4 MOKN a MOFFN
Snooze button on the alarm.
Selects entries or handsets.
n Stops recording or playback.*1
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Getting Started
R When there is another cordless phone in
use nearby, the base unit transmission
Recording your greeting power may not be reduced.
message R When eco mode is set to “Eco Plus”,
there is a delay between when calls are
Available for: received and when the handset starts
KX-TGD320 series (page 3) ringing.
R If the handset is registered to multiple base
You can record your own greeting message units, the handset may not be able to make
instead of using a pre-recorded greeting or receive calls or communicate with the
message. See page 38 for details. base unit when the following conditions are
1 MMENUN#302 met.
– Eco mode is set to “Eco Plus”
2 MbN: “Yes” a MOKN (page 16).
3 Record a greeting message. a MSTOPN – Base unit selection is set to “Auto”
a MOFFN (page 27).
In this case, place the handset near the
base unit, then press MECON and select
“Eco” or “Eco Off”. Repeat for each
Other settings base unit.
R When eco mode is active, the range of the
base unit is reduced in standby mode.
Eco mode setting R If you set repeater mode to “On”
You can select the desired eco mode setting (page 35):
by pressing MECON. – Eco mode is disabled.
The following settings are available for eco – “Eco Mode” is not displayed in the
mode. display menu (page 26).
– “Eco”: Reduces the base unit transmission R When eco mode is set to “Eco Plus”,
power by up to 90 % in standby mode. battery usage time is shortened (page 12).
When this setting is selected, is
displayed on the handset display instead of
.
– “Eco Plus”: Reduces the base unit
transmission power completely in standby
mode.
When this setting is selected, is
displayed on the handset display instead of
.
– “Eco Off” (default setting): Turns off eco
mode.
When this setting is selected, /
are not displayed in the handset display.
Note:
R If there is a handset that is not compatible
with Eco Plus registered to the base unit,
“Eco Plus” is not available. If that
handset is registered while “Eco Plus”
was already selected, the setting changes
to “Eco Off”.
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Example: If you need to dial the line access
number “0” when making outside calls with a
Making calls PBX:
1 Lift the handset and dial the phone 1 0 a MDN (Pause)
number. 2 Dial the phone number. a M N
R To correct a digit, press MCLEARN.
Note:
2 M N
R A 3 second pause is inserted each time MDN
3 When you finish talking, press MOFFN or (Pause) is pressed.
place the handset on the base unit or
charger.
Using the speakerphone Answering calls

1 Dial the phone number and press MZN. 1 Lift the handset and press M N or MZN
R Speak alternately with the other party. when the unit rings.
2 When you finish talking, press MOFFN. 2 When you finish talking, press MOFFN or
place the handset on the base unit or
Note:
charger.
R To switch back to the receiver, press MZN/ Any key answer: You can answer the call by
M N. pressing any dial key.
Auto talk: You can answer calls simply by
Adjusting the receiver or speaker lifting the handset (page 26).
volume Temporary handset ringer off: You can turn
the ringer off temporarily by pressing M N.
Press MDN or MCN repeatedly while talking.
Making a call using the redial list Adjusting the ringer volume
The last 10 phone numbers dialled are stored Handset
in the redial list (each 24 digits max.).
Press MDN or MCN repeatedly to select the
1 MEN REDIAL desired volume while ringing.
2 MbN: Select the desired entry. Base unit*1
3 M N *1 KX-TGD320 series: page 3
Press MjN or MkN repeatedly to select the
Erasing a number in the redial list desired volume while ringing.
1 MEN REDIAL R To turn the ringer off, press and hold MkN
until the unit beeps.
2 MbN: Select the desired entry. a
MERASEN
3 MbN: “Yes” a MOKN a MOFFN
Useful features during a
Pause (for PBX/long distance service call
users)
A pause is sometimes required when making Hold
calls using a PBX or long distance service.
When storing a calling card access number 1 Press MMENUN during an outside call.
and/or PIN in the phonebook, a pause is also 2 MbN: “Hold” a MOKN
needed (page 21).
TGD31x_32xE(en)0202_ver201.pdf 17 2015/02/02 14:00:40

3 To release hold, press M N.
Handset equalizer
Note:
This feature clarifies the voice of the person
R After holding for 10 minutes, the call is you are talking to, producing a more
disconnected. natural-sounding voice that is easier to hear
and understand.
Mute 1 Press MMENUN while talking.
1 Press MMUTEN during a call.

2 MbN: “Equalizer” a MOKN
2 To return to the call, press MMUTEN.

3 MbN: Select the desired setting.
Note: 4 Press MOKN to exit.

R MMUTEN is a soft key visible on the display Note:
during a call. R Depending on the condition and quality of
your telephone line, this feature may
emphasise existing line noise. If it becomes
Recall/flash difficult to hear, turn this feature off.
MRECALLN allows you to use the special R This feature is not available while using the
features of your host PBX such as transferring speakerphone.
an extension call, or accessing optional
telephone services.
Call share
Note:
You can join an existing outside call.
R To change the recall/flash time, see To join the conversation, press M N when
page 27.
the other handset is on an outside call.
Note:
For call waiting or Call Waiting R To prevent other users from joining your
Caller ID service users conversations with outside callers, turn the
privacy mode on (page 27).
To use call waiting or Call Waiting Caller ID,
you must first subscribe with your phone
service provider. Transferring calls, conference
This feature allows you to receive calls while
you are already talking on the phone. If you calls
receive a call while on the phone, you will hear Outside calls can be transferred or a
a call waiting tone. conference call with an outside party can be
If you subscribe to both Caller ID and Call made between 2 handsets in the same radio
Waiting with Caller ID services, the 2nd cell.
caller’s information is displayed after you hear 1 During an outside call, press M N.
the call waiting tone on the handset.
When 3 or more handsets are
1 Press MRECALLN to answer the 2nd call. registered:
2 To switch between calls, press MbN: Select the desired unit. a MOKN
MRECALLN. 2 Wait for the paged party to answer.
Note: R If the paged party does not answer,
press MBACKN to return to the outside
R Please contact your phone service provider call.
for details and availability of this service in
your area. 3 To complete the transfer:
Press MOFFN.
To establish a conference call:
TGD31x_32xE(en)0202_ver201.pdf 18 2015/02/02 14:00:40

MMENUN a MbN: “Conference” a also answer baby monitor calls automatically.
MOKN The default setting is “Off”.
R To leave the conference, press MOFFN. 1 MMENUN#273
The other 2 parties can continue the
conversation. 2 MbN: Select the desired setting. a MOKN
R To put the outside call on hold: a MOFFN
MMENUN a MbN: “Hold” a MOKN
To resume the conference: MMENUN
a MbN: “Conference” a MOKN
R To cancel the conference: MMENUN a Key lock
MbN: “Stop Conference” a MOKN The handset can be locked so that no calls or
You can continue the conversation settings can be made. Incoming calls can be
with the outside caller. answered, but all other functions are disabled
while key lock is on.
To turn key lock on, press MMENUN for about 3
seconds.
Intercom R To turn key lock off, press M N for about
Intercom calls can be made between handsets 3 seconds.
in the same radio cell. Note:
Note: R Calls to emergency numbers cannot be
R When paging the handset, the paged made until key lock is turned off.
handset beeps for 1 minute.
R If you receive an outside call while talking
on the intercom, the interrupt tone sounds.
To finish intercom, press MOFFN. To answer
the call, press M N.
Making an intercom call

1 M N
When 3 or more handsets are
registered:
MbN: Select the desired unit. a MOKN
2 When you finish talking, press MOFFN.
Answering an intercom call

1 Press M N to answer the page.
2 When you finish talking, press MOFFN.
Turning auto intercom on/off

This feature allows the handset to answer
intercom calls automatically when it is called.
You do not need to press M N. When this
feature is set to “On”, the monitoring handset
for the baby monitor feature (page 33) will
TGD31x_32xE(en)0202_ver201.pdf 19 2015/02/02 14:00:40

Phonebook
can identify who is calling (category ringer
tone), if you have subscribed to Caller ID
Phonebook service.
You can add 120 names (16 characters max.)
and phone numbers (24 digits max.) to the
Changing category names/setting
phonebook, and assign each phonebook entry
to the desired category (page 20). category ringer tone
Important: 1 MFN W a MMENUN
R All entries can be shared by any registered 2 MbN: “Category” a MOKN
handset.
3 MbN: Select the desired category. a MOKN
4 To change category names
Adding phonebook entries MbN: “Category Name” a MOKN a
1 MFN W a MMENUN Edit the name (10 characters max.). a
MOKN
2 MbN: “New Entry” a MOKN To set category ringer tone
3 Enter the party’s name. a MOKN MbN: Select the current setting of the
R You can change the character entry category ringer tone. a MOKN a MbN:
mode by pressing MECON (page 45). Select the desired ringer tone. a MOKN
4 Enter the party’s phone number. a MOKN 5 MOFFN
5 MbN: Select the desired category. a
MOKN 2 times a MOFFN Finding and calling from a
phonebook entry
Storing a redial list number to the
phonebook 1 MFN W
2 To scroll through all entries
1 MEN REDIAL MbN: Select the desired entry.
2 MbN: Select the desired entry. a MSAVEN To search by first character
Press the dial key (0 to 9, or #)
3 To store the name, continue from step 3, which contains the character you are
“Editing entries”, page 20. searching for (page 45).
MbN: Scroll through the phonebook if
Storing caller information to the necessary.
phonebook To search by category
MSEARCHN a MbN: “Category”
1 MCN CID a MOKN
2 MbN: Select the desired entry. a MMENUN MbN: Select the desired category. a
MOKN
3 MbN: “Save Phonebook” a MOKN MbN: Scroll through the phonebook if
4 To store the name, continue from step 3, necessary.
“Editing entries”, page 20. 3 M N
Categories Editing entries

Categories can help you find entries in the
phonebook quickly and easily. You can 1 Find the desired entry (page 20). a
change the names of categories (“Friends”, MMENUN
“Family”, etc.). By assigning different ringer 2 MbN: “Edit” a MOKN
tones for different categories of callers, you
TGD31x_32xE(en)0202_ver201.pdf 20 2015/02/02 14:00:40

Phonebook
3 Edit the name if necessary. a MOKN
4 Edit the phone number if necessary. a Speed dial
MOKN You can assign 1 phone number to each of
5 MbN: Select the desired category the dial keys (1 to 9) on the handset.
(page 20). a MOKN 2 times
6 MOFFN
Adding phone numbers to speed
dial keys
Erasing entries n By entering phone numbers:
Erasing an entry 1 Press and hold the desired speed dial
key (1 to 9). a MADDN
1 Find the desired entry (page 20). a 2 MbN: “Manual” a MOKN
MMENUN
2 MbN: “Erase” a MOKN
3 Enter the party’s name (16 characters
max.). a MOKN
3 MbN: “Yes” a MOKN a MOFFN 4 Enter the party’s phone number (24
digits max.). a MOKN 2 times a
Erasing all entries MOFFN
1 MFN W a MMENUN n From the phonebook:
2 MbN: “Erase All” a MOKN
1 Press and hold the desired speed dial
key (1 to 9). a MADDN
3 MbN: “Yes” a MOKN
2 MbN: “Phonebook” a MOKN
3 MbN: Select the desired entry.
4 MOKN a MOFFN
Chain dial Note:
This feature allows you to dial phone numbers R If you edit a phonebook entry which is
in the phonebook while you are on a call. This assigned to a speed dial key, the edited
feature can be used, for example, to dial a entry does not transfer to the speed dial
calling card access number or bank account key.
PIN that you have stored in the phonebook,
without having to dial manually.
1 During an outside call, press MFN W. Editing an entry
2 MbN: Select the desired entry. 1 Press and hold the desired speed dial key
(1 to 9). a MMENUN
3 Press MCALLN to dial the number.
Note:
2 MbN: “Edit” a MOKN
R When storing a calling card access number 3 Edit the name if necessary. a MOKN
and your PIN in the phonebook as one 4 Edit the phone number if necessary. a
phonebook entry, press MDN (Pause) to add MOKN 2 times a MOFFN
pauses after the number and PIN as
necessary (page 17).
Erasing an entry
1 Press and hold the desired speed dial key
(1 to 9). a MMENUN
2 MbN: “Erase” a MOKN
TGD31x_32xE(en)0202_ver201.pdf 21 2015/02/02 14:00:40

Phonebook
Viewing an entry/Making a call

1 Press and hold the desired speed dial key
(1 to 9).
2 To make a call, press M N.
TGD31x_32xE(en)0202_ver201.pdf 22 2015/02/02 14:00:40

Programming
Menu list
To access the features, there are 2 methods.
n Scrolling through the display menus
1 MMENUN
2 Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN
3 Press MCN or MDN to select the desired item from the next sub-menus. a MOKN
4 Press MCN or MDN to select the desired setting. a MOKN
n Using the direct command code
1 MMENUN a Enter the desired code.
Example: Press MMENUN#101.
2 Select the desired setting. a MOKN
Note:
R To exit the operation, press MOFFN.
R In the following table, < > indicates the default settings.
R In the following table, indicates the reference page number.
R Display menu order and sub-menu may vary depending on your model.
Display the menu tree and direct command code table

Main menu: “Answer System”*1
Sub-menu 1 Sub-menu 2 Settings Code
Play New Message – – #323 40
Play All Message – – #324 40
Erase All Message*2 – – #325 40
Greeting Record Greeting*2 – #302 38
Play Greeting – #303 39
Default*2 – #304 39
(Reset to pre-recorded
greeting)
New Message Alert*2 Outgoing Call On #338 40
– On/Off <Off>
Outgoing Call –
– Notification to
Outgoing Call Activate
– Remote Code <Inactivate>
Base Unit Beep On #339 40
<Off>
TGD31x_32xE(en)0202_ver201.pdf 23 2015/02/02 14:00:40

Programming
Settings Number of Rings*2 2-9 Rings #211 43
<5 Rings>
Auto
Recording Time*2 1 Minute #305 43
<3 Minutes>
Greeting Only*3
Remote Code*2 – #306 42
Call Screening <On> #310 43
Off
Answer On*2 – – #327 38
Answer Off*2 – – #328 38
Main menu: “Time Settings”

Set Date/Time*2 – – #101 15
Memo Alarm Alarm1-3 Once #720 29
Daily
Weekly
<Off>
Time Adjustment*2, *4 – <Caller ID> #226 –
Manual
Main menu: “Caller List”
Operation Code
Viewing the caller list. #213 36
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Programming
Main menu: “Initial Setup”
Ringer Setup Ringer Volume Off-6 <6> #160 –
– Handset
Ringer Volume Off-6 <3> #G160 –
– Base Unit*1, *2
Ringtone*5 <Ringtone 1> #161 –
(Handset)
Do Not Disturb On #238 30
Mode <Off>
– On/Off
Do Not Disturb <23:00/06:00> #237 30
Mode
– Start/End
Do Not Disturb 30 sec. #239 30
Mode <60 sec.>
– Ring Delay 90 sec.
120 sec.
No Ringing
Do Not Disturb Category 1-9 #241 30
Mode
– Select Category
First Ring*2, *6 <On> #173 –
Off
Time Settings Set Date/Time*2 – #101 15
Memo Alarm Once #720 29
– Alarm1-3 Daily
Weekly
<Off>
Time <Caller ID> #226 –
Adjustment*2, *4 Manual
TGD31x_32xE(en)0202_ver201.pdf 25 2015/02/02 14:00:40

Programming
Key Finder Setup*7 Change Name*2 Finder1 #6561 –
– 1:Add New Device Finder2*9 #6562*9
(for Finder1)*8
– 2:Add New Device Finder3*9 #6563*9
(for Finder2) Finder4*9 #6564*9
– 3:Add New Device
Register – #6571 –
(for Finder3)
– 4:Add New Device #6572*9
(for Finder4) #6573*9
#6574*9
Cancel Register – #6581 –
#6582*9
#6583*9
#6584*9
Nuisance Call Single Number – #217 30
Block*2 Range of Numbers –
Withheld On #240 31
<Off>
Speed Dial – – #261 21
Eco Mode*2, *10 – <Off> #725 16
Eco
Eco Plus
Security*2, *10 – <Normal> #729 34
Enhanced
Record Greeting*1, *2 – – #302 38
Display Setup LCD & Key <On> #276 –
Backlight Off
Contrast Level 1–4 #145 –
(Display contrast) <2>
Handset Name – #104 33
Display Name On #105 33
<Off>
Auto Intercom – On #273 19
<Off>
Keytones – <On> #165 –
Off
Call Restrict*2 – – #256 33
Auto Talk*11 – On #200 17
<Off>
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Programming
Line Setup Recall/Flash*2, *12 900 msec. #121 18
700 msec.
600 msec.
400 msec.
300 msec.
250 msec.
200 msec.
160 msec.
110 msec.
<100 msec.>
90 msec.
80 msec.
Privacy Mode*2, *13 – On #194 –
<Off>
Base Unit PIN*2 – <0000> #132 34
Repeater Mode*2 – On #138 35
<Off>
Register Register Handset – #130 34
Cancel Register*3 – #131 35
Select Base – <Auto> #137 35
Cancel Base*3 – – #139 35
Language Display <English> #110 15
Main menu: “Baby Monitor”

On/Off – On #268 32
<Off>
Sensitivity Level – Low #269 33
<Middle>
High
Main menu: “Key Finder”*7

Search – – #655 –
Battery Check – –
Main menu: “Ringer Setup”*14, *15

Ringer Volume Handset Off-6 <6> #160 –
Base Unit*1, *2 Off-6 <3> #G160 –
TGD31x_32xE(en)0202_ver201.pdf 27 2015/02/02 14:00:40

Programming
Ringtone*5 – <Ringtone 1> #161 –
(Handset)
Do Not Disturb On/Off On #238 30
Mode <Off>
Start/End <23:00/06:00> #237 30
Ring Delay 30 sec. #239 30
<60 sec.>
90 sec.
120 sec.
No Ringing
Select Category Category 1-9 #241 30
First Ring*2, *6 – <On> #173 –
Off
Main menu: “Nuisance Call Block”*2, *16

Single Number – – #217 30
Range of Numbers – –
Withheld – On #240 31
<Off>

*2 If you program these settings using one of the handsets, you do not need to program the
same item using another handset.
*3 This menu is not displayed when scrolling through the display menus. It is only available in
direct command code.
*4 This feature allows the unit to automatically adjust the date and time each time caller
information including date and time is received.
To turn this feature on, select “Caller ID”. To turn this feature off, select “Manual”.
(Caller ID subscribers only)
To use this feature, set the date and time first (page 15).
*5 The preset melodies in this product are used with the following permission:
– “Ringtone 3”: © 2014 Copyrights Vision Inc.
– “Ringtone 4” - “Ringtone 40”: © 2012 Copyrights Vision Inc.
*6 If you do not want the unit to ring before the caller information is received, set to “Off”.
(Caller ID subscribers only)
You can only remove the first ring if the unit rings 2 times or more by default, which depends
on your phone service provider.
*7 This setting is available when you have the key finder (KX-TGA20EX). Read the installation
manual for more information on the key finder.
*8 For models with supplied key finders, the display shows “1:Finder1”.
*9 If you register 2 or more key finders.
*10 This menu is not displayed when repeater mode is set to “On”.
*11 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up
the handset to answer a call, turn off this feature.
TGD31x_32xE(en)0202_ver201.pdf 28 2015/02/02 14:00:40

Programming
*12 The recall/flash time depends on your telephone exchange or host PBX. Contact your PBX
supplier if necessary.
*13 To prevent other users from joining your conversations with outside callers, turn this feature
on.
*15 KX-TGD320 series: this menu icon is displayed when the key finder is not registered.
*16 KX-TGD310 series: this menu icon is displayed when the key finder is not registered.
5 Set the desired time. a MOKN

Alarm 6 Enter a text memo (10 characters max.).
An alarm sounds at the set time for 1 minute a MOKN
and is repeated 5 times at 5 minute intervals 7 MbN: Select the desired alarm tone. a
(snooze function). A text memo can also be MOKN
displayed for the alarm. A total of 3 separate R We recommend selecting a different
alarm times can be programmed for each ringer tone from the one used for
handset. You can set one of 3 different alarm outside calls.
options (once, daily, or weekly) for each alarm 8 MbN: Select the desired snooze setting.
time. a MOKN
Important: 9 MOKN a MOFFN
R Make sure the unit’s date and time setting Note:
is correct (page 15).
R Press MSTOPN to stop the alarm completely.
1 MMENUN#720 R When the handset is in use, the alarm will
2 MbN: Select the desired alarm. a MOKN not sound until the handset is in standby
mode.
3 MbN: Select the desired alarm option. a R Press any dial key or MSNOOZEN to stop
MOKN the sound but keep the snooze function
activated.
“Off” R If you want to make an outside call when
Turns alarm off. Go to step 9. the snooze function is activated, please
“Once” stop the snooze function before making the
An alarm sounds once at the set time. call.
“Daily”
An alarm sounds daily at the set time.
Go to step 5.
Do not disturb mode
“Weekly”
Do not disturb mode allows you to select a
Alarm sounds weekly at the set time(s).
period of time during which the handset will
not ring for outside calls. This feature is useful
4 Proceed with the operation according to for time periods when you do not want to be
your selection in step 3. disturbed, for example, while sleeping. Do not
disturb mode can be set for each handset.
n Once:
Using the phonebook’s category feature
Enter the desired date and month. a
(page 20), you can also select categories of
MOKN
callers whose calls override do not disturb
n Weekly: mode and ring the handset (Caller ID
MbN: Select the desired day of the week subscribers only).
and press MSELECTN. a MOKN
TGD31x_32xE(en)0202_ver201.pdf 29 2015/02/02 14:00:40

Programming
Important: 2 MbN: Select the desired categories. a
R Make sure the unit’s date and time setting MSELECTN
is correct (page 15). R “ ” is displayed next to the selected
R We recommend turning the base unit ringer category numbers.
off (page 25) in addition to turning do not R To cancel the selected category:
disturb mode on. (KX-TGD320 series: MbN: Select the category. a Press
page 3) MSELECTN again. “ ” disappears.
R If you have set the alarm, the alarm sounds 3 MOKN a MOFFN
even if do not disturb mode is turned on.
Turning do not disturb mode on/off

Nuisance call block
1 MMENUN#238
This feature blocks calls from unwanted
2 MbN: Select the desired setting. a MOKN callers (Caller ID subscribers only). The
R If you select “Off”, press MOFFN to following items are available when storing
exit. phone numbers in the call block list (50 max.).
3 Enter the desired hour and minute you – “Single Number”: The unit blocks calls
wish to start this feature. a MOKN from specific phone numbers.
– “Range of Numbers”: The unit blocks
4 Enter the desired hour and minute you
wish to end this feature. a MOKN a calls that begin with a number stored in the
MOFFN call block list, such as a toll-free phone
number prefix or certain area codes.
You can also set the unit to block calls that
Changing the start and end time have no phone number.
1 MMENUN#237 When a call is received, the unit does not ring
while the caller is being identified. If the
2 Continue from step 3, “Turning do not caller’s phone number matches an entry in the
disturb mode on/off”, page 30. call block list, the unit emits no sound to the
caller, and disconnects the call.
Setting the ring delay Important:
This setting allows the handset to ring during R Blocked calls are logged in the caller list.
do not disturb mode if the caller waits long
enough. After the selected amount of time
passes, the handset rings. If you select “No Storing unwanted callers
Ringing”, the handset never rings during do
not disturb mode. Storing a single phone number
1 MMENUN#239 Important:
2 MbN: Select the desired setting. a MOKN R You must include the area code when
a MOFFN storing phone numbers in the call block list.
Note: n From the caller list:
R When the answering system answers the 1 MCN CID
call, this feature does not work. 2 MbN: Select the entry to be blocked. a
(KX-TGD320 series: page 3) MMENUN
3 MbN: “Save Call Block” a MOKN
Selecting categories to bypass do
not disturb mode 4 MbN: “Yes” a MOKN a MOFFN
n By entering phone numbers:
1 MMENUN#241 1 MMENUN#217
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Programming
2 MbN: “Single Number” a MOKN
Erasing all call block numbers
3 MMENUN a MbN: “Add” a MOKN
1 MMENUN#217
4 Enter the phone number (24 digits max.).
R To erase a digit, press MCLEARN. 2 MbN: “Single Number” or “Range of
Numbers” a MOKN
5 MOKN a MOFFN
3 MMENUN a MbN: “Erase All” a MOKN
Storing a range of numbers 4 MbN: “Yes” a MOKN
1 MMENUN#217 5 MbN: “Yes” a MOKN a MOFFN
2 MbN: “Range of Numbers” a MOKN
3 MMENUN a MbN: “Add” a MOKN
4 Enter the desired number (2-8 digits). Baby monitor
R To erase a digit, press MCLEARN. This feature allows you to listen in on a room
5 MOKN a MOFFN where another handset is located, allowing
you to easily monitor from different areas of
the house or place. The monitored handset
Blocking incoming calls that (placed in a baby’s room, for example) will
automatically call the monitoring handset or
have no phone number the phone number stored when it detects
You can block calls when no phone number is sound.
provided, such as private callers. Important:
1 MMENUN#240 R You should perform a test run of the baby
2 MbN: Select the desired setting. a MOKN monitor procedure to ensure that the baby
monitor feature is set correctly. For
3 MOFFN example, test its sensitivity. Check the
connection if you are diverting the baby
Viewing/editing/erasing call monitor to an outside line.
R This feature should not be used as a
block numbers substitute for a medical or caregiver’s
supervision. It is the caregiver’s
1 MMENUN#217
responsibility to stay close enough to
2 MbN: “Single Number” or “Range of handle any eventuality.
Numbers” a MOKN Note:
3 MbN: Select the desired entry. R Both the monitored and monitoring
R To exit, press MOFFN. handsets must select the same base unit in
4 To edit a number: order to use the baby monitor feature
MEDITN a Edit the number. a MOKN a (page 35).
MOFFN R If the unit is connected to a PBX system,
To erase a number: you cannot set the baby monitor.
MERASEN a MbN: “Yes” a MOKN a R During the monitoring mode, battery
MOFFN consumption is faster than usual. We
recommend leaving the monitored handset
Note:
on the base unit or charger.
R When editing, press the desired dial key to R The monitored handset never rings while it
add digits and press MCLEARN to erase is being monitored.
digits. KX-TGD320 series (page 3): If the base
unit is placed near the monitored handset,
TGD31x_32xE(en)0202_ver201.pdf 31 2015/02/02 14:00:40

Programming
we recommend turning off the base unit n By entering phone numbers:
ringer volume (page 25). 1 MMENUN#268
2 MbN: “On” a MOKN
Setting the baby monitor 3 MbN: Select “External” to monitor
Perform the setting operation with the handset from an outside line. a MEDITN a
to be monitored (for example, the handset MADDN
placed in a baby’s room). 4 MbN: “Manual” a MOKN
5 Enter the desired name. a MOKN
To monitor with a handset
6 Enter the desired number. a MOKN 2
The internal baby monitor feature is available times
between handsets in the same radio cell. R “Baby Monitor” will be displayed.
1 MMENUN#268 Note:
2 MbN: “On” a MOKN R The registered name/number is displayed.
3 MbN: Select the desired handset number
to monitor with. a MOKN Turning off the baby monitor
R “Baby Monitor” will be displayed. The monitored handset cannot be used while
R The registered handset name/number baby monitor is set to “On”.
is displayed.
1 Press MMENUN on the handset being
Note: monitored.
R When this feature is on, another handset
can hear the monitored handset by making
2 MbN: “On/Off” a MOKN
an intercom call. 3 MbN: “Off” a MOKN a MOFFN
To monitor from an outside line Editing an outside monitoring number

If you enable this feature, the unit will call a 1 Press MMENUN on the handset being
pre-programmed phone number when the monitored.
handset detects sound. After you answer the
call, you can listen in on the room where the 2 MbN: “On/Off” a MOKN
handset is located. 3 MbN: “On” a MOKN
n From the phonebook: 4 MbN: Select the outside line. a MEDITN
1 MMENUN#268 5 MMENUN a MbN: “Edit” a MOKN
2 MbN: “On” a MOKN 6 Edit the name if necessary. a MOKN
3 MbN: Select “External” to monitor 7 Edit the phone number if necessary. a
from an outside line. a MEDITN a MOKN 2 times
MADDN
4 MbN: “Phonebook” a MOKN Erasing an outside monitoring
5 MbN: Select the phonebook entry. a number
MOKN
R “Baby Monitor” will be displayed. 1 Press MMENUN on the handset being
monitored.
Note:
2 MbN: “On/Off” a MOKN
R If you edit a phonebook entry which is
assigned for monitoring, the edited entry 3 MbN: “On” a MOKN
does not transfer to the monitor. 4 MbN: Select the outside line. a MEDITN
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Programming
5 MMENUN a MbN: “Erase” a MOKN
6 MbN: “Yes” a MOKN a MOFFN Other programming
Baby monitor sensitivity Changing the handset name
You can adjust the sensitivity of the baby The default handset name is “Handset 1” to
monitor. Increase or decrease the sensitivity to “Handset 6”. You can customise the name
adjust the sound level needed to trigger the of each handset (“Bob”, “Kitchen”, etc.). This is
baby monitor feature. useful when you make intercom calls between
R This feature cannot be set during a handsets. To display the handset name in
monitoring call. standby mode, turn on the handset name
1 Press MMENUN on the handset being display feature (page 33).
monitored. 1 MMENUN#104
2 MbN: “Sensitivity Level” a MOKN 2 Enter the desired name (10 characters
3 MbN: Select the desired setting. a MOKN max.).
a MOFFN 3 MOKN a MOFFN
Answering the baby monitor Displaying the handset name

n When monitoring with a handset: You can select whether or not the handset
Press M N to answer calls. name is displayed in standby mode. The
If you want to respond from the monitoring default setting is “Off”.
handset, press MMUTEN.
R The monitoring handset will answer calls 1 MMENUN#105
automatically when the auto intercom 2 MbN: Select the desired setting. a MOKN
feature is set to “On” (page 19). a MOFFN
Note:
R If you receive an outside call when Call restriction
communicating with the monitored
handset, the interrupt tone sounds. To You can restrict selected handsets from
answer the call, press MOFFN, then press dialling certain numbers. You can assign up to
M N. 6 phone numbers to be restricted, and select
which handsets are to be restricted. Storing
n When monitoring from an outside line: area codes here prevents the restricted
Answer the call. handsets from dialling any phone number in
If you want to respond from your monitoring that area code.
phone, press #1 using tone dialling. 1 MMENUN#256
You can turn off the baby monitor feature
by pressing #0. 2 Enter the base unit PIN (default: “0000”).
Note: R If you forget your PIN, see page 49.
R The unit disconnects the call 3 MbN: Select the handsets to be restricted.
automatically after 2 minutes. a MSELECTN
R “ ” is displayed next to the selected
handset numbers.
R To cancel the selected handsets:
MbN: Select the handset. a Press
MSELECTN again. “ ” disappears.
4 MOKN
5 MbN: Select a memory location. a MOKN
TGD31x_32xE(en)0202_ver201.pdf 33 2015/02/02 14:00:40

Programming
6 Enter the phone number or area code to
be restricted (8 digits max.). a MOKN a
MOFFN
Registering a unit
Operating additional units
Enhancing security for phone
calls Additional handsets
You can increase the security of phone Up to 6 handsets can be registered to the
conversations by setting this feature to base unit.
“Enhanced”. When “Enhanced” is selected, Important:
is displayed. The default setting is R The additional handset model
“Normal”. recommended for use with this unit is noted
1 MMENUN#729 on page 5. If another handset model is
used, certain operations may not be
2 MbN: Selected the desired setting. a MOKN available.
3 MOFFN
Note:
Additional base units
R If you set repeater mode to “On” Handsets can be registered to up to 4 base
(page 35): units, allowing you to add additional base units
– Security is set to “Normal” and is and extend the area in which your handset(s)
can be used. If a handset moves out of range
displayed.
of its base unit when “Auto” is selected on
– “Security” is not displayed in the
base unit (page 35), it looks for another
display menu (page 26).
base unit to make or receive calls. A base unit
R When enhanced security is enabled, sound
and the handsets it communicates with is
may cut in and out during conversations.
called a “radio cell”.
Note:
Changing the base unit PIN R Calls are disconnected when the handset
Important: moves from one radio cell to another.
R If you change the PIN (Personal
Identification Number), please make note of Registering a handset to a base
your new PIN. The unit will not reveal the
PIN to you. If you forget your PIN, see unit
page 49. The supplied handset and base unit are
pre-registered. If for some reason the handset
1 MMENUN#132
is not registered to the base unit (for example,
2 Enter the current 4-digit base unit PIN is displayed even when the handset is
(default: “0000”). near the base unit), re-register the handset.
3 Enter the new 4-digit base unit PIN. a 1 Handset:
MOKN MMENUN#130
4 MbN: “Yes” a MOKN a MOFFN 2 MbN: Select a base unit number. a MOKN
R This number is used by the handset as
a reference only.
3 Base unit:
Press and hold M N for about 5 seconds.
R If all registered handsets start ringing,
press M N again to stop, then repeat
this step.
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Programming
4 Handset:
Increasing the range of the base
MOKN a Wait until “Base PIN” is
displayed. a Enter the base unit PIN unit
(default: “0000”). a MOKN You can increase the signal range of the base
R If you forget your PIN, see page 49. unit by using a DECT repeater. Please use
only the Panasonic DECT repeater noted on
Selecting a base unit page 4. Contact your Panasonic dealer for
details.
When “Auto” is selected, the handset Important:
automatically uses any available base unit it is
registered to. When a specific base unit is R Before registering the repeater to this base
selected, the handset makes and receives unit, you must turn the repeater mode on.
calls using that base unit only. If the handset is R Do not use more than one repeater at a
out of range of that base unit, no calls can be time.
made.
1 MMENUN#137 Setting the repeater mode
2 MbN: Select the desired base unit number, 1 MMENUN#138
or “Auto”. a MOKN
2 MbN: Select the desired setting. a MOKN
Important: a MOFFN
R When viewing the phonebook, caller list,
etc., only the entries that are stored in the Registering the DECT repeater
base unit that the handset is currently (KX-A405/KX-A406) to the base unit
connected to are displayed.
Note:
Deregistering a handset R Please use a repeater that has not yet been
registered to another unit. If the repeater is
A handset can cancel its own registration to
registered to another unit, deregister it first,
the base unit, or other handsets registered to
referring to the Installation Guide for the
the same base unit. This allows the handset to
DECT repeater.
end its wireless connection with the system.
1 MMENUN#131 1 Base unit:
R All handsets registered to the base unit Press and hold M N for about 5 seconds.
are displayed. 2 DECT repeater:
2 MbN: Select the handset you want to Connect the AC adaptor, then wait until
cancel. a MOKN the indicator and indicator light
3 MbN: “Yes” a MOKN a MOFFN green.
3 Base unit:
Cancelling a base unit To exit the registration mode, press M N.
A handset can cancel a base unit that it is
registered to. This allows the base unit to end
its wireless connection with the system.
1 MMENUN#139
2 MbN: Select the base unit you want to
cancel. a MOKN
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Caller ID Service
phonebook, the stored name in the
phonebook is displayed and logged in the
Using Caller ID service caller list.
Important:
R This unit is Caller ID compatible. To use
Caller ID features, you must subscribe to a
Caller ID service. Contact your phone Caller list
service provider for details. Important:
R Make sure the unit’s date and time setting
Caller ID features is correct (page 15).
When an outside call is being received, the
caller information is displayed. Viewing the caller list and calling
Caller information for the last 50 callers is back
logged in the caller list from the most recent
call to the oldest. 1 MCN CID
R If the unit cannot receive caller information,
the following is displayed:
2 Press MCN to search from the most recent
call, or press MDN to search from the
– “Out of Area”: The caller dials from
oldest call.
an area which does not provide a Caller
ID service. 3 To call back, press M N.
– “Private Caller”: The caller To exit, press MOFFN.
requests not to send caller information. Note:
R If the unit is connected to a PBX system, R If is displayed in step 2, not all of the
caller information may not be properly
information is shown. To see the remaining
received. Contact your PBX supplier.
information, press MEN. To return to the
previous screen, press MFN.
Missed calls R If the entry has already been viewed or
answered, “ ” is displayed.
If a call is not answered, the unit treats it as a
missed call and is displayed. This lets you
know if you should view the caller list to see Editing a caller’s phone number
who called while you were away.
Even if only one missed call in the caller list is 1 MCN CID
viewed (page 36), disappears from the 2 MbN: Select the desired entry. a MMENUN
display. When you receive another new call,
is displayed again. 3 MbN: “Edit & Call” a MOKN
Note: 4 Edit the number.
R Even when there are unviewed missed 5 M N
calls, disappears from the standby
display if the following operation is
performed by one of the registered Erasing selected caller
handsets: information
– Being replaced on the base unit or
charger. 1 MCN CID
– Pressing MOFFN.
2 MbN: Select the desired entry.
Phonebook name display 3 MERASEN a MbN: “Yes” a MOKN a
MOFFN
When caller information is received and it
matches a phone number stored in the
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Caller ID Service
Erasing all caller information

1 MCN CID
2 MERASEN a MbN: “Yes” a MOKN a
MOFFN
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Answering System
Answering system Turning the answering

Available for:
system on/off
KX-TGD320 series (page 3) The answering system is preset to on.
The answering system can answer and record Base unit

calls for you when you are unavailable to Press MANSWER ON/OFFN to turn on/off the
answer the phone. answering system.
You can also set the unit to play a greeting
Handset
message but not to record caller messages by
selecting “Greeting Only” as the recording 1 To turn on:
time setting (page 43). MMENUN#327
Important: To turn off:
R Make sure the unit’s date and time setting MMENUN#328
is correct (page 15). 2 MOFFN
Note for base unit and handset:
R When the answering system is turned on:
Memory capacity (including your – the ANSWER ON/OFF indicator on the
greeting message) base unit lights up.
The total recording capacity is about 30 – is displayed on the handset.
minutes. A maximum of 64 messages can be
recorded.
Note:
Greeting message
R When message memory becomes full:
– “Messages Full” is shown on the When the unit answers a call, a greeting
handset display. message is played to callers.
– The ANSWER ON/OFF indicator on the You can use either:
base unit flashes rapidly if the answering – your own greeting message
system is turned on. – a pre-recorded greeting message
– and the total number of new
messages are not displayed on the Recording your greeting message
handset even if the answering system is
turned on. 1 MMENUN#302
– If you use the pre-recorded greeting
message, the unit automatically switches
2 MbN: “Yes” a MOKN
to another pre-recorded greeting 3 After a beep sounds, hold the handset
message asking callers to call again about 20 cm away and speak clearly into
later. the microphone (2 minutes and 30
– If you recorded your own greeting seconds max.).
message, the same message is still 4 Press MSTOPN to stop recording. a
announced to callers even though their MOFFN
messages are not recorded.
Using a pre-recorded greeting

message
The unit provides 2 pre-recorded greeting
messages:
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Answering System
– If you erase or do not record your own R If new messages have been recorded, the
greeting message, the unit plays a base unit plays back new messages.
pre-recorded greeting asking callers to R If there are no new messages, the base
leave a message. unit plays back all messages.
– If the message recording time (page 43)
is set to “Greeting Only”, callers’
Operating the answering system
messages are not recorded and the unit
plays a different pre-recorded greeting during playback
message asking callers to call again.
Key Operation
Resetting to a pre-recorded greeting MjN or MkN Adjust the speaker volume

message M N Repeat message*1
If you change into a pre-recorded greeting M N Skip message
message once you record your own greeting M N Stop playback
message, your own recorded greeting
message is erased. MERASEN Erase currently playing
message
1 MMENUN#304
2 MOKN a MOFFN *1 If pressed within the first 5 seconds of a
message, the previous message is
played.
Playing back the greeting
message Rewinding the message
Press and hold M N until the unit plays the
1 MMENUN#303 desired part of the message.
2 MOFFN R During rewinding, the base unit makes a
continuous beeping sound. Rewinding
speed may vary depending on the recorded
message.
Listening to messages R At the beginning of the message, the unit
plays the message at normal speed.
Important:
R If your phone service provider offers Fast-forwarding the message
voicemail service, the voicemail service
Press and hold M N until the unit plays the
may answer calls before the base unit’s
desired part of the message.
built-in answering system has a chance to
R During fast-forwarding, the base unit makes
answer calls and record messages. In this
a continuous beeping sound.
case, messages you expect to be recorded
Fast-forwarding speed may vary depending
by the answering system will be recorded
on the recorded message.
on the voicemail service. For more
R Even if you press and hold M N when the
information, see “For landline voicemail
end of this message is played, the next
service subscribers” (page 43).
message is played at normal speed.
Using the base unit Erasing all messages

When new messages have been recorded, Press MERASEN 2 times while the unit is not in
message indicator on the base unit flashes. use.
Press M N.
R During playback, message indicator on the
base unit lights.
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Answering System
MbN: “Play” a MOKN
Using the handset *3 You can also erase as follows:
When new messages have been recorded, MMENUN a MbN: “Erase” a MOKN a
is displayed on the handset with the total MbN: “Yes” a MOKN
number of new messages.
1 To listen to new messages: Calling back (Caller ID subscribers
MMENUN#323 only)
To listen to all messages:
MMENUN#324 1 Press MMENUN during playback.
2 When finished, press MOFFN. 2 MbN: “Call Back” a MOKN
Note: n Editing the number before calling back
R To switch to the receiver, press M N. 1 Press MMENUN during playback.
2 MbN: “Edit & Call” a MOKN
Operating the answering system 3 Edit the number. a M N
MMENUN a a MOKN
Erasing all messages
Key Operation
1 MMENUN#325
MDN or MCN Adjust the receiver or speaker
volume (during playback) 2 MbN: “Yes” a MOKN a MOFFN
1 or MFN Repeat message
(during playback)*1
2 or MEN Skip message Advanced new message
(during playback)
alerting features
3 Enter the “Settings” menu
4 Play new messages Audible message alert
5 Play all messages This feature allows the base unit to beep to
6 Play greeting message inform you of a new message arrival when
new messages are recorded. The base unit
76 Record greeting message
beeps 2 times every minute until you listen to
8 Turn answering system on the messages, if the “Base Unit Beep”
MMENUN Pause message*2 setting is turned on. The default setting is
“Off”.
9 or Stop recording
MSTOPN Stop playback 1 MMENUN#339
0 Turn answering system off 2 MbN: Select the desired setting. a MOKN
a MOFFN
*4*3 Erase currently playing
message
*5 Erase all messages New message alert by a call
*6 Reset to a pre-recorded This feature allows you to receive a
greeting message notification by phone when new messages are
recorded. The base unit calls a phone number
*1 If pressed within the first 5 seconds of a you specify. You can then operate the
message, the previous message is answering system remotely to listen to the
played. new message.
*2 To resume playback: To use this feature, you must:
TGD31x_32xE(en)0202_ver201.pdf 40 2015/02/02 14:00:41

Answering System
– store a phone number to which the unit 4 Edit the name if necessary (16 characters
makes the call to. max.). a MOKN
– turn on the new message alert setting.
After you answer the new message alert call, 5 Edit the phone number if necessary (24
you can listen to messages from that call digits max.). a MOKN 2 times a MOFFN
(page 41).
Important:
Erasing the set phone number
R A new message alert is stopped 1 minute 1 MMENUN#338
after the unit starts to call. The unit will not 2 MbN: “Notification to” a MOKN
retry the call even if the call is not answered.
3 MMENUN a MbN: “Erase” a MOKN
Storing a phone number to which the 4 MbN: “Yes” a MOKN a MOFFN
R The new message alert setting is
unit makes an alert call
turned off.
n From the phonebook:
1 MMENUN#338 Activating/inactivating the remote
2 MbN: “Notification to” a MOKN access code to play messages
a MADDN If you activate this feature, you must enter the
3 MbN: “Phonebook” a MOKN remote access code (page 42) to play the
new message from the new message alert
4 MbN: Select the desired phonebook call. This is so that unauthorised parties
entry. a MOKN a MOFFN cannot listen to your messages. The default
n By entering a phone number: setting is “Inactivate”.
1 MMENUN#338 – “Inactivate”: You can listen to the
message by pressing 4 to play new
2 MbN: “Notification to” a MOKN
messages (without entering the remote
a MADDN access code).
3 MbN: “Manual” a MOKN – “Activate”: You must enter your remote
4 Enter the desired name (16 characters access code and then press 4 to play new
max.). a MOKN message.
5 Enter the desired number (24 digits 1 MMENUN#338
max.). a MOKN 2 times a MOFFN 2 MbN: “Remote Code” a MOKN
Turning on/off the new message alert a MOFFN
setting
1 MMENUN#338 Listening to messages
2 MbN: “On/Off” a MOKN After you answer the new message alert, you
can listen to the messages as follows.
n When the remote access code is set to
a MOFFN
“Inactivate”:
Press 4 to play the new message during
Editing the set phone number the announcement.
1 MMENUN#338 n When the remote access code is set to
2 MbN: “Notification to” a MOKN “Activate”:
3 MMENUN a MbN: “Edit” a MOKN

1 Enter the remote access code
(page 42) during the announcement.
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Answering System
2 Press 4 to play the new message. 2 After the greeting message starts, enter
Note: your remote access code.
R Within 10 seconds after listening to new 3 Follow the voice guidance prompts as
messages, you can press #9 during the necessary or control the unit using
call to turn off the new message alert by a remote commands (page 42).
call feature. 4 When finished, hang up.
R Even if the unit makes a new message alert
call, the handset redial list does not show
the record. Voice guidance
During remote operation, the unit’s voice
guidance starts and prompts you to press 1
to perform a specific operation, or press 2 to
Remote operation listen to more available operations.
Using a touch-tone phone, you can call your Note:
phone number from outside and access the R If you do not press any dial keys within 10
unit to listen to messages or change seconds after a voice guidance prompt, the
answering system settings. The unit’s voice unit disconnects your call.
guidance prompts you to press certain dial
keys to perform different operations.
Remote commands
Remote access code You can press dial keys to access certain
answering system functions without waiting for
A 3-digit remote access code must be entered the voice guidance to prompt you.
when operating the answering system
remotely. This code prevents unauthorised Key Operation
parties from listening to your messages
remotely. 1 Repeat message
(during playback)*1
Important:
2 Skip message
R In order to operate the answering system
(during playback)
remotely, you must first set a remote
access code. 4 Play new messages
1 MMENUN#306 5 Play all messages
2 To turn on remote operation, enter the 6 Play greeting message
desired 3-digit remote access code. 7 Record greeting message
3 MOKN a MOFFN 9 Stop recording
Stop playback
Deactivating remote operation 0 Turn answering system off
Press * in step 2 on “Remote access code”, *4 Erase currently playing message
page 42. *5 Erase all messages
R The entered remote access code is deleted.
*6 Reset to a pre-recorded greeting
message (during greeting message
Using the answering system playback)
remotely *# End remote operation
(or hang up)
1 Dial your phone number from a
touch-tone phone.
TGD31x_32xE(en)0202_ver201.pdf 42 2015/02/02 14:00:41

Answering System
*1 If pressed within the first 5 seconds of a know that there are no new messages when
message, the previous message is the phone rings for the 3rd time. You can then
played. hang up without being charged for the call.
1 MMENUN#211
Turning on the answering system 2 MbN: Select the desired setting. a MOKN
remotely a MOFFN
1 Dial your phone number from a

For landline voicemail service
touch-tone phone.
subscribers
2 Let the phone ring 20 times.
R A long beep is heard. To receive voicemail and use answering
system properly, please note the following:
3 Enter your remote access code within 10
R To use the voicemail service (page 45)
seconds after the long beep.
provided by your phone service provider
R The greeting message is played back.
rather than the unit’s answering system,
R You can either hang up, or enter your
turn off the answering system (page 38).
remote access code again and begin
R To use this unit’s answering system rather
remote operation (page 42).
than the voicemail service provided by your
phone service provider, please contact your
phone service provider to deactivate your
voicemail service.
Answering system settings If your phone service provider cannot do
this:
Call screening – Set this unit’s “Number of Rings”
setting so that this unit’s answering
While a caller is leaving a message, you can
system answers calls before the
listen to the call through the handset’s
voicemail service of your phone service
speaker. To adjust the speaker volume, press
provider does. It is necessary to check
MDN or MCN repeatedly. You can answer the call
the number of rings required to activate
by pressing M N on the handset. Call the voicemail service provided by your
screening can be set for each handset. The phone service provider before changing
default setting is “On”. this setting.
1 MMENUN#310 – Change the number of rings of the
voicemail service so that the answering
system can answer the call first. To do
a MOFFN
so, contact your phone service provider.
Number of rings before the unit Caller’s recording time

answers a call
You can change the maximum message
You can change the number of times the recording time allowed for each caller. The
phone rings “Number of Rings” before the default setting is “3 Minutes”.
unit answers a call. You can select 2 to 9
rings, or “Auto”.
1 MMENUN#305
The default setting is “5 Rings”. 2 MbN: Select the desired setting. a MOKN
“Auto”: The unit’s answering system answers a MOFFN
at the end of the 2nd ring when new
messages have been recorded, or at the end
of the 5th ring when there are no new
messages. If you call your phone from outside
to listen to new messages (page 42), you
TGD31x_32xE(en)0202_ver201.pdf 43 2015/02/02 14:00:41

Answering System
Selecting “Greeting Only”

You can select “Greeting Only” which sets
the unit to announce a greeting message to
callers but not record messages.
Select “Greeting Only” in step 2 on
“Caller’s recording time”, page 43.
Note:
R When you select “Greeting Only”:
– If you do not record your own message,
the unit will play the pre-recorded
greeting-only message asking callers to
call again later.
– If you use your own message, record the
greeting-only message asking callers to
call again later (page 38).
TGD31x_32xE(en)0202_ver201.pdf 44 2015/02/02 14:00:41

Useful Information
Voicemail service
Voicemail is an automatic answering service offered by your phone service provider. After you
subscribe to this service, your phone service provider’s voicemail system answers calls for you
when you are unavailable to answer the phone or when your line is busy. Messages are recorded
by your phone service provider, not your telephone.
When you have new messages, is displayed on the handset if message indication service is
available. Please contact your phone service provider for details of this service.
Important:
R If still remains on the display even after you have listened to new messages, turn it off by
pressing and holding # for 2 seconds.
R To use the voicemail service provided by your phone service provider rather than the unit’s
answering system, turn off the answering system (page 38). For details, see page 43.
(KX-TGD320 series: page 3)
Character entry
The dial keys are used to enter characters and numbers. Each dial key has multiple characters
assigned to it. The characters that can be entered depend on the character entry mode
(page 45).
– Press MFN or MEN to move the cursor left or right.
– Press dial keys to enter characters and numbers.
– Press MCLEARN to erase the character or number highlighted by the cursor. Press and hold
MCLEARN to erase all characters or numbers.
– Press * (Aaa) to switch between uppercase and lowercase.
– To enter another character located on the same dial key, press MEN to move the cursor to the
next space, then press the appropriate dial key.
– If you do not press any dial key within 2 seconds after entering a character, the character is
fixed and the cursor moves to the next space.
Character entry modes

The available character entry modes are Alphabet (ABC), Numeric (0-9), Greek ( ),
Extended 1 ( ), Extended 2 ( ), and Cyrillic ( ). When in these entry modes except
Numeric, you can select which character is entered by pressing a dial key repeatedly.
When the unit displays the character entry screen:
MECON a MbN: Select a character entry mode. a MOKN
Note:
R in the following tables represents a single space.
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Useful Information
Alphabet character table (ABC)
z 1 2 3 4 5 6 7 8 9 y
Numeric entry table (0-9)
z 1 2 3 4 5 6 7 8 9 y
Greek character table ( )
z 1 2 3 4 5 6 7 8 9 y
Extended 1 character table ( )
z 1 2 3 4 5 6 7 8 9 y
R The following are used for both uppercase and lowercase:

Extended 2 character table ( )
z 1 2 3 4 5 6 7 8 9 y
TGD31x_32xE(en)0202_ver201.pdf 46 2015/02/02 14:00:41

Useful Information
R The following are used for both uppercase and lowercase:
Cyrillic character table ( )
z 1 2 3 4 5 6 7 8 9 y
Error messages
Display message Cause/solution
Base no power R Confirm the base unit’s AC adaptor is connected to the unit
or and the power outlet correctly.
No link. R The handset has lost communication with the base unit. Move
Reconnect closer to the base unit and try again.
AC adaptor. R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset’s registration may have been cancelled.
Re-register the handset (page 34).
Check R The supplied telephone line cord has not been connected yet
Phone Line or not connected properly. Check the connections (page 11).
Error R Recording was too short. Try again.
Memory Full R The phonebook memory is full. Erase unwanted entries
(page 21).
R The call block list memory is full. Erase unwanted entries
(page 31).
R The maximum number of base units (4) is already registered
to the handset. Cancel unused base unit registrations from
the handset (page 35).
Use R A wrong type of battery such as alkaline or manganese was
rechargeable inserted. Use only the rechargeable Ni-MH batteries noted on
battery. page 4, 8.
You must first R You must subscribe to a Caller ID service. Once you receive
subscribe caller information after subscribing to a Caller ID service, this
to Caller ID. message will not be displayed.
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the
handset.
TGD31x_32xE(en)0202_ver201.pdf 47 2015/02/02 14:00:41

Useful Information
General use
Problem Cause/solution
The handset does not turn R Place the handset on the base unit or charger to turn on the
on even after installing handset.
charged batteries.
The unit does not work. R Make sure the batteries are installed correctly (page 11).
R Fully charge the batteries (page 12).
R Check the connections (page 11).
R Unplug the base unit’s AC adaptor to reset the unit and turn off
the handset. Reconnect the adaptor, turn on the handset and
try again.
R The handset has not been registered to the base unit. Register
the handset (page 34).
The handset display is R The handset is not turned on. Turn the power on (page 15).
blank.
I cannot hear a dial tone. R Make sure that you are using the supplied telephone line cord.
Your old telephone line cord may have a different wiring
configuration.
R The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
R Disconnect the base unit from the telephone line and connect
the line to a known working telephone. If the working
telephone operates properly, contact our service personnel to
have the unit repaired. If the working telephone does not
operate properly, contact your phone service provider.
The base unit beeps. R New messages have been recorded. Listen to the new
messages (page 39).
Menu list
The display is in a R Change the display language (page 15).
language I cannot read.
I cannot activate the eco R You cannot set eco mode when you set the repeater mode
mode. “On”. If required, set the repeater mode to “Off” (page 35).
I cannot register a handset R The maximum number of base units (4) is already registered to
to a base unit. the handset. Cancel unused base unit registrations from the
handset (page 35).
R The maximum number of handsets (6) is already registered to
the base unit. Cancel unused handset registrations from the
base unit (page 35).
R You entered the wrong PIN. If you forget your PIN, see “I
cannot remember the PIN.” (page 49).
TGD31x_32xE(en)0202_ver201.pdf 48 2015/02/02 14:00:41

Useful Information
I cannot remember the R Change the PIN using the following method.
PIN. 1 MMENUN#132
2 *7000
3 Enter the new 4-digit base unit PIN. a MOKN
Battery recharge
The handset beeps and/or R Battery charge is low. Fully charge the batteries (page 12).
flashes.
I fully charged the R Clean the battery ends ( , ) and the charge contacts with
batteries, but a dry cloth and charge again.
– still flashes or R It is time to replace the batteries (page 11).
– the operating time
seems to be shorter.
Making/answering calls, intercom

is displayed. R The handset is too far from the base unit. Move closer.
R The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 34).
R Activating eco mode reduces the range of the base unit in
standby mode. If required, turn eco mode off (page 16).
Noise is heard, sound cuts R You are using the handset or base unit in an area with high
in and out. electrical interference. Re-position the base unit and use the
handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
Sound quality seems to be R You have registered a handset that is not recommended
getting worse. (page 5). The clearest sound quality is only possible by
registering the recommended handset.
TGD31x_32xE(en)0202_ver201.pdf 49 2015/02/02 14:00:41

Useful Information
The handset does not ring. R The ringer volume is turned off. Adjust ringer volume (page 17,
25).
R Do not disturb mode is turned on. Turn it off (page 30).
R If the handset is registered to multiple base units, the handset
may not be able to make or receive calls or communicate with
the base unit when the following conditions are met.
– Eco mode is set to “Eco Plus” (page 16).
– Base unit selection is set to “Auto” (page 27).
In this case, place the handset near the base unit, then press
MECON and select “Eco” or “Eco Off”. Repeat for each base
unit.
The base unit does not R The ringer volume is turned off. Adjust ringer volume (page 17,
ring. 25).
I cannot make a call. R You dialled a call restricted number (page 33).
R The key lock feature is turned on. Turn it off (page 19).
Caller ID
Caller information is not R You must subscribe to a Caller ID service. Contact your phone
displayed. service provider for details.
R If your unit is connected to any additional telephone
equipment, remove and plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
R Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
Caller information is slow R Depending on your phone service provider, the unit may
to display. display the caller’s information at the 2nd ring or later. Set the
first ring to “Off” (page 25).
R Move closer to the base unit.
Time on the unit has R Incorrect time information from incoming Caller ID changes the
shifted. time. Set the time adjustment to “Manual” (off) (page 25).
The name stored in the R Edit the phonebook entry name to fit in 1 line of text (page 20).
phonebook is not fully
displayed while an outside
call is being received.
TGD31x_32xE(en)0202_ver201.pdf 50 2015/02/02 14:00:42

Useful Information
Answering system
The unit does not record R The answering system is turned off. Turn it on (page 38).
new messages. R The message memory is full. Erase unwanted messages
(page 39).
R The recording time is set to “Greeting Only”. Change the
setting (page 43).
R Your phone service provider’s voicemail service may be
answering your calls before the unit’s answering system can
answer your calls. Change the unit’s number of rings setting
(page 43) to a lower value, or contact your phone service
provider.
R The answering system will not answer incoming calls while the
other devices such as handsets are engaged in a call.
I cannot operate the R The remote access code is not set. Set the remote access
answering system code (page 42).
remotely. R You are entering the wrong remote access code. If you have
forgotten your remote access code, enter the remote access
code setting to check your current code (page 42).
R The answering system is turned off. Turn it on (page 43).
The unit does not emit the R If the first ring is turned off (page 25), the number of rings
specified number of rings. decreases by 1 from the specified number of rings.
Liquid damage
Liquid or other form of R Disconnect the AC adaptor and telephone line cord from the
moisture has entered the base unit. Remove the batteries from the handset and leave to
handset/base unit. dry for at least 3 days. After the handset/base unit are
completely dry, reconnect the AC adaptor and telephone line
cord. Insert the batteries and charge fully before use. If the unit
does not work properly, contact an authorised service centre.
Caution:
R To avoid permanent damage, do not use a microwave oven to speed up the drying process.
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Useful Information
Conditions of guarantee
This guarantee is in addition to and does not in any way affect any statutory or other rights of
consumer purchasers. If within the applicable guarantee period, the product proves to be
defective by reason of faulty design, workmanship or materials, we undertake subject to the
following conditions to have the defective product (or any part or parts there of) repaired or
replaced free of charge.
1. The product shall have been purchased and used solely within either the U.K. or Ireland
and in accordance with standard operating instructions and the technical and/or Safety
Standards required in the U.K.
2. On being found defective, please consult with the retailer from where it was purchased for
assistance.
3. This guarantee shall not apply to damage caused through fire, accident, lightning, misuse,
wear and tear, neglect, incorrect adjustment or repair, to damage caused through
installation, adaption, modification or use in an improper manner or inconsistent with the
technical and/or safety standards required in the country where this product is used, or to
damage occurred during transit to or from the purchaser.
4. If at any time during the guarantee period any part or parts of the product are replaced
with a part or parts not supplied or approved by us or of an objective quality safe and
suitable for the product, or the product has been dismantled or repaired by any person not
authorised by us, we shall have the right to terminate this guarantee in whole or in part
immediately without further notice.
5. The purchaser’s sole and exclusive remedy under this guarantee against us is for the
repair or replacement of the product or any defective part or parts and no other remedy,
including, but not limited to, incidental or consequential damage or loss of whatsoever
nature shall be available to the purchaser.
6. This guarantee shall not apply to batteries and any other items of limited natural life.
7. Our decision on all matters relating to complaints shall be final. Any product or defective
part which has been replaced shall become our property.
8. The guarantee period applicable to this product shall be 12 months.
Please keep these operating instructions with your receipt.
Panasonic U.K. a branch of Panasonic Marketing Europe GmbH
Receipt No. Date of purchase
Model No. Serial No.
TGD31x_32xE(en)0202_ver201.pdf 52 2015/02/02 14:00:42

Index
Locator: 13
Name: 33
Index Registration: 34
A Additional base units: 34 Hold: 17
Additional handsets: 34 I Intercom: 19
Alarm: 29 K Key finder: 26, 27
Answering calls: 17 Key lock: 19
Answering system: 38 Keytones: 26
Call screening: 43 M Making calls: 17
Erasing messages: 39, 40, 42 Missed calls: 36
Greeting message: 38 Mute: 18
Greeting only: 43 N Nuisance call block: 30
Listening to messages: 39, 40, 42
O OK Key: 13
New message alerting: 40
Number of rings: 43 P Pause: 17
Recording time: 43 Phonebook: 20
Remote access code: 42 PIN: 34
Remote operation: 42 Power failure: 12
Turning on/off: 38 Power on/off: 15
Auto intercom: 19 Privacy mode: 27
Auto talk: 17, 26 R Recall/flash: 18
B Baby monitor: 31 Redialling: 17
Base unit Repeater: 35
Cancelling: 35 Ringer tone: 25
Selecting: 35 S Security for phone calls: 34
Battery: 11, 12 Speakerphone: 17
C Call restriction: 33 Speed dial: 21
Call share: 18 T Time adjustment: 25
Call waiting: 18 Transferring calls: 18
Call Waiting Caller ID: 18 Troubleshooting: 47
Caller ID service: 36 V Voicemail: 45
Caller list: 36 Volume
Caller list edit: 36 Receiver: 17
Category: 20 Ringer (Base unit): 17, 25
Chain dial: 21 Ringer (Handset): 17, 25
Character entry: 45 Speaker: 17
Conference calls: 18
Control type: 13
D Date and time: 15
Direct command code: 23
Display
Contrast: 26
Language: 15
Do not disturb mode: 29
E Eco mode: 16
Equalizer: 18
Error messages: 47
F First ring: 25
H Handset
Deregistration: 35
53
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Notes
54
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Notes
55
TGD31x_32xE(en)0202_ver201.pdf 55 2015/02/02 14:00:42

IMPORTANT!
If your product is not working properly. . .
1 Reconnect AC adaptor to the base unit.

2 Check if telephone line cord is connected.
3 Use rechargeable Ni-MH batteries.
(Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)
4 Read troubleshooting page in the Operating Instructions.
If you still have any problems, please call the Panasonic

DECT Helpline
0844 844 3899 (U.K.)
01289 8333 (Ireland)
or contact us through our website:
www.panasonic.co.uk
Buy online via our eShop: www.shop.panasonic.eu
Sales Department:
Panasonic House, Willoughby Road, Bracknell, Berkshire, RG12 8FP
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
© Panasonic System Networks Co., Ltd. 2014
*PNQX6740YA*
*PNQX6740YA*
PNQX6740YA TT1214YK1025
TGD31x_32xE(en)0202_ver201.pdf 56 2015/02/02 14:00:42

Before Initial Use, See "Getting Started" On Page 11.: Operating Instructions

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Before Initial Use, See "Getting Started" On Page 11.: Operating Instructions

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Operating Instructions

Digital Cordless Phone

Model shown is KX-TGD310.

Before initial use, see “Getting Started”

TGD31x_32xE(en)0202_ver201.pdf 1 2015/02/02 14:00:37

TGD31x_32xE(en)0202_ver201.pdf 2 2015/02/02 14:00:39

R Model shown is KX-TGD312. R Model shown is KX-TGD322.

Base unit Handset

TGD31x_32xE(en)0202_ver201.pdf 3 2015/02/02 14:00:39

Accessory item Model number/Specifications

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Expanding your phone system

Sales and support information

Direct Sales at Panasonic U.K.

TGD31x_32xE(en)0202_ver201.pdf 5 2015/02/02 14:00:39

Please visit here: www.ptc.panasonic.eu

For your future reference

Serial No. Date of purchase

Attach your purchase receipt here.

TGD31x_32xE(en)0202_ver201.pdf 6 2015/02/02 14:00:39

TGD31x_32xE(en)0202_ver201.pdf 7 2015/02/02 14:00:39

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Note for the battery removal

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R Follow the directions on the display to set

TGD31x_32xE(en)0202_ver201.pdf 11 2015/02/02 14:00:39

Battery charging Note for battery charging

Note for battery installation

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Out of base unit range

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*1 Caller ID subscribers only

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Using the speakerphone Answering calls

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1 Press MMUTEN during a call.

2 To return to the call, press MMUTEN.

Note: 4 Press MOKN to exit.

TGD31x_32xE(en)0202_ver201.pdf 18 2015/02/02 14:00:40

Making an intercom call

Answering an intercom call

Turning auto intercom on/off

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Categories Editing entries

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Viewing an entry/Making a call

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Display the menu tree and direct command code table

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Main menu: “Time Settings”

Main menu: “Caller List”

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TGD31x_32xE(en)0202_ver201.pdf 26 2015/02/02 14:00:40

Main menu: “Baby Monitor”

Main menu: “Key Finder”*7

Main menu: “Ringer Setup”*14, *15

TGD31x_32xE(en)0202_ver201.pdf 27 2015/02/02 14:00:40

Main menu: “Nuisance Call Block”*2, *16

Main menu: “Ringer Setup”14, 15

Main menu: “Nuisance Call Block”2, 16