Tacera Installation Guide V2.6

Tacera
Installation Guide
Austco Communication Systems Pty Ltd

40 O'Malley St, Osborne Park, Western Australia 6017
Phone: +61 8 9244 4499
Fax: +61 8 9244 4727
Web: www.austco.com
©Copyright Austco Communication Systems 2013
All rights reserved.
Reproduction, adaptation, or translation without prior written permission is

prohibited, except as allowed under the copyright laws.
Warranty
The information contained in this document is subject to change without

notice.
Austco Communication Systems makes no warranty of any kind with

regard to this material, including, but not limited to, the implied warranties
of merchantability and fitness for a particular purpose.
Austco Communication Systems shall not be liable for errors contained

herein or for incidental or consequential damages in connection with the
furnishing, performance or use of this material.
Doc Version TACERA-INSTALL-V2.6

Contents
Chapter 1 Preface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Description of Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Who Should Read This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installation Guide Organization . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Naming Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Contacting Austco Technical Support . . . . . . . . . . . . . . . . . . . . 9
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Chapter 2 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Input and Output Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Callpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Handsets and Pendants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Over Door Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Annunciators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Staff Stations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Telephony. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
IP Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
VoIP Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Web Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Ethernet Network and Server IP Addresses . . . . . . . . . . . . . . . 15
Serial - Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Software Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Installation Steps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Chapter 3 Cable Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Distributed Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Distributed Cabling with a Switch . . . . . . . . . . . . . . . . . . . . . . . 21
Rack Mounted Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Structured Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Structured Cabling with Switch . . . . . . . . . . . . . . . . . . . . . . . . . 24
Structured Cabling with T Junction . . . . . . . . . . . . . . . . . . . . . . 25
Tacera Cabling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Migrating 2G to 3G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Power Distribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Chapter 4 IPnet Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
IPnet Router(Wall Mount) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
IPnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
IPnet Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Austco 1
Contents Tacera
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
IP-HUB (Rack Mount) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Chapter 5 IPnet Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
IPnet Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Safety Earth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Callpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Construction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Australian Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
British Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Installing Callpoints. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Call Activation and Cancellation . . . . . . . . . . . . . . . . . . . . . . . . 48
Call Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Buzzer and Backlighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Pendants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Shroud . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Waterproof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Cleaning Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Fixed-button Callpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Generic Callpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Button Insert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Cancel Callpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Activation and Cancellation . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Bed Mat Callpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
4 Button Callpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Pull Cord Callpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Over Door Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Tone Sounders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Relays and Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
2 Contents
Installation Guide Contents
Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Construction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Dual Relay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
8 Input Opto-isolator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Digital Input Capture. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
8 Input Digital . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Digital Input Capture. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
T Junction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Chapter 6 Handsets, Pendants And Accessories . . . . . . . . . . . . . . . . . . . . . . 73
Handsets & Pendants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Ergo Plus Multifunction Handset . . . . . . . . . . . . . . . . . . . . . . . . 74
Entertainment Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Ergoplus Patient Call Pendant . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Call Pendants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Activation and Cancellation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Handset Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Pendant Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Over Bed Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
TV Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Chapter 7 IP Connect Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
IP Connect Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Installation (Wall-Mountable Version) . . . . . . . . . . . . . . . . . . . . 88
Removing and Replacing the ACS-100 Lid . . . . . . . . . . . . . . . 88
Connecting Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Powering Up the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Shutting Down the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Backing Up the CF Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Replacing the ACS-100 SATADOM Drive . . . . . . . . . . . . . . . . 93
Austco 3
Contents Tacera
Upgrading the IP Connect Server . . . . . . . . . . . . . . . . . . . . . . 93

Installation (Rack-Mountable Version) . . . . . . . . . . . . . . . . . . . . 93
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Ethernet Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Server IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Serial - RS232 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Staff Stations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Software Installation on a PC . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Chapter 8 Annunciators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
AN-PD1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Wall Outlet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Ethernet Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Power Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Master-Slave Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Audio Adjustments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
IP-AN-DD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Chapter 9 Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Paging Base Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
LAN Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Antenna Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
DIP Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Chapter 10 Intercoms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Chapter 11 Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
IP-PSA Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Wall Mounting the Power Supply . . . . . . . . . . . . . . . . . . . . . . 121
Bench Mounting the Power Supply . . . . . . . . . . . . . . . . . . . . 122
Rack Mounting the Power Supply . . . . . . . . . . . . . . . . . . . . . 122
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Mains Power Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Power Distribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
4 Contents
Installation Guide Contents
DC Power Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Alarm Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Resettable Fuses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Battery Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Internal Batteries Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Installing External Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Austco 5
Contents Tacera
This Page Intentionally Left Blank
6 Contents
1
P REFACE
The Tacera Installation Guide details the installation

procedure for the Tacera Nurse Call System, along with a
detailed description of the system features and information
about the components’ operation and testing procedures.
Installing Tacera requires installing room controllers, servers,

staff stations, and other nurse call components, which are
proficiently designed considering the devices’ look and feel,
how they affect the hospital and aged care work flow, and
how the health care staff and patients use them.
Tacera, once fully installed, enables nurses to receive and

respond to patient calls while freely moving around their
wards, in addition to providing patients with bedsite
entertainment control options.
Austco 7
Description of Device Tacera
Description of Device
Austco Communications’ IP solution Tacera provides hospital and aged
care facilities with a powerful and flexible nurse call and care
management system that is modular, highly integrative, as well as easy to
install and configure. By simplifying cabling connections, using intelligent
hardware to minimise configuration, and adding standard integrations to
widely used systems, Tacera is not only an attractive solution today, but a
future-proofed one for tomorrow.
Who Should Read This Guide

The Tacera Installation Guide is intented for the technicians who install
Tacera at hospital and aged care facilities. The installation personnel
should be familiar with each component of the system. Periodic checks
and training should be performed to ensure that the system and its
components are in good condition.
Installation Guide
Organization
This guide is organized into the following chapters:
Chapter 1, Preface, defines this guide’s purpose, describes the guide’s
organization and provides information on contacting Austco Support.
Chapter 2, Overview, provides an overview of the system components,
IP considerations, and installation steps.
Chapter 3, Cable Requirements, details the cable requirements for
Tacera installation.
Chapter 4, IPnet Router, details the installation procedure for IP-CCT,
the device that manages in-room devices such as callpoints, pendants,
over door lights, and tone sounders.
Chapter 5, IPnet Devices, details the construction, installation,
activation, and cancellation procedures for the IPnet devices, which
include the callpoints, over door lights, tone sounders, relays and inputs.
Chapter 6, IP Connect Devices, details the installation procedure for IP
Connect servers and staff stations.
Chapter 7, Annunciators, details the device features and installation
procedure for annunciators.
Chapter 8, Integration, details the paging base installation, connections,
and DIP switches.
Chapter 9, Intercoms, details the components, installation, and
connections for the Tacera intercom modules.
Chapter 10, Power Supply, details power supply installation,
connections, and battery backup.
Index contains an alphabetical listing of topics covered in this guide,
along with references to locations where you can find related information.
8 Chapter 1: Preface
Installation Guide Naming Conventions
Naming Conventions
This guide uses the following naming conventions:
Table 1-1 Tacera Naming Conventions
Given Names of Products Functional/Other Names of Products

IP-CCT IPnet Router, Room Controller, Callpoint
Controller, IP-CCT Controller, IPnet Controller
Austco Connect Server IP Connect Server, ACS-100, IP-ACS-100,
Tacera Server
IP-DUTY IP-Touch Duty, IP Workflow
IPC-Tacera Tacera GUI, Tacera Software
IP-TSNS Touch Screen Nurse Station
IP-CPS, IP-CPG, IP-ODL, IP- IPnet devices
ZTS, IP-IN8, IP-OPT8, IP-RLY,
IP-TJ
The Given Names of Products are the actual names given to the
products by Austco. The same product is sometimes referred by short
names or by names based on the function it performs and those names
are listed under Functional/Other Names of Products.
Here are some terminologies, which are widely used while describing the
various components of the Tacera product family:
ACS-100: Hardware appliance that runs the IP Connect software and
platform software
Platform: Operating Systems, along with services required to run Tacera.
Eg: Linux OS + [DNS server, DHCP, Time, Asterisk, Postgresql]
Suite: The Tacera package that includes IP Connect,Tacera User
Interface, and Site Config software
Contacting Austco Technical

Support
During installation, if you don’t find your questions answered in this guide,
please contant Austco Support either on phone +61-8-92444499, or via e-
mail support@austco.com. If you have any questions concerning
software licenses or maintenance agreements, please contact Austco
Sales at sales@austco.com.
Related Documentation
IPC Tacera User’s Guide - details how to use the Tacera General User
Interface (GUI), which is the software application for Tacera staff stations.
Tacera Configuration Guide - provides the information necessary for
understanding and modifying the Tacera properties files and defines how
certain features function through a range of configuration options.
Austco 9
Related Documentation Tacera
10 Chapter 1: Preface
2
O VERVIEW
Prior to arriving at the site you should consider the following:
Ordering materials – there will be lead times for supply.
Wall boxes and conduits – 25 mm conduits will need to be

provided from the ceiling space to each callpoint wall box.
Marked Plans – a full marked up plan provided to your

installer to show the type and position of each callpoint
required.
Rough In – Installation of the cables after the wall boxes and

conduits have been installed. This is normally done prior to
the ceilings being installed after the roof has been built.
Fitting Off – This would normally take place after the painters
have finished. All CAT5 cabling should be terminated and
individually tested prior to connection of Austco devices,
followed by a full system commissioning and testing
procedure.
Some pre-commissioning with the IPnet Router can be done

during connection of devices. See “IPnet Devices” on
page 36.
Austco 11
Cabling Tacera
Cabling
The cabling from theIPnet Router to IPnet devices is wired using CAT 5 or
CAT 6, shielded or UTP with a maximum of 300 meters, subject to
equipment load and resistance. Cabling from the controller to the switch
is limited to 100 meters as dictated by IP runs.
Tip Cabling practices should conform to the standards and regulations

Use the Voltage enforced in the country concerned (AS3000 in Australia). Mechanical
Calculator to damage that could occur in your particular installation should be taken
determine whether into account.
IPnet cable length
can support the All cables should be marked at the room controller with their devices
number of devices location. This will assist technicians at a later stage with any fault finding.
required.
Note 
Do not run cables to callpoints in conduits containing mains
wiring (e.g. 240 Volt or 110 Volt). Keep them 200 mm away
and cross over mains wiring at right angles. Keep conduits at
least 200 mm away from any dimmer switch or light switch
starting fluorescent lights.
Input and Output Devices

Input devices are the nurse call components that trigger call events.
Examples of input devices are callpoints, pull cord points, pendants and
auxiliary inputs (door monitoring, smoke alarms etc.).
Call events are processed by Tacera and data is communicated to a
variety of notification devices to alert staff and ensure prompt action for
calls.
Notification devices can be over door lights and annunciator displays,
portable devices such as pagers, wireless telephones, or interactive
devices such as staff stations.
Most Tacera devices are connected to the IPnet and controlled by the
IPnet Router; some are connected to the site LAN and the IP Connect
Server. Refer to the cabling diagrams in “Tacera system cabling” on
page 26 for a visual view of the connections available and the devices
they manage. The IPnet Router is detailed in “IPnet Router” on page 31.
For information on the IP Connect Server, refer to “IP Connect Server” on
page 84.
Callpoints
Austco offers a range of different callpoints for use in rooms, wet areas or
corridors. Each type of callpoint has unique features offering greater
flexibility in accommodating site needs. See “Callpoints” on page 44 for
more information.
Handsets and Pendants

The Tacera range includes multiple handsets offering control of TV and
lights, as well as simpler pendants for requesting nurse help. These are
detailed in the section “Handsets, Pendants And Accessories” on
page 73.
12 Chapter 2: Overview
Installation Guide Over Door Lights
Two types of 8-input IPnet devices are available to pass contact-closure

or voltage activation from other systems (such as access control or fire
alarm) to Tacera. These are detailed in the section “Relays and Inputs” on
page 65.
Over Door Lights

Over door lights that can be used in corridors outside the rooms to
indicate which rooms are calling and the priority level of those calls are
available in various light combinations. Simpler over bed lights can also
be used in multiple bed rooms to indicate which patient requires
assistance. See “Over Door Lights” on page 59 for details.
Annunciators
The annunciators are connected to the IP Connect Server via
ethernet.Call tones matching the call priorities ensure that staff are
alerted to calls when not within sight of annunciators. Tacera works with
two types of annunciators — AN-PD1 and AN-DD.
The AN-PD1 annunciator consistsof an one or two sided panel with
brightly coloured text,which allows staff to view call alarms from far away.
The AN-DD annunicators, also known as LCD annunciators, employ a
high resolution LCD 24’’ display, which ensures that the messages are
easy to read from a distance of up to 20 m.
Staff Stations
Staff stations allow nurses to use Tacera’s intuitive user interface to
manage calls, send messages to devices (pagers, phones, etc.), swing
areas, and define call assignments for each shift and roster. It is a flexible
application completely customized for the specific site needs and when
integrated with audio can be used to talk with patients and other staff
members at any staff station or on their mobile devices.
See “Staff Stations” on page 95.
Paging
Austco Ethernet paging bases are connected to the IP Connect Server for
paging notifications. Paging devices are added as available devices for
messaging in the site configuration file. Tacera can transmit paging
messages via an Austco paging base (APR protocol), or any paging base
equipped to process TAP protocol.
Telephony
Tacera integrates with many telephony vendors such as Cisco, Aastra,
Spectralink and Ascom phones. Vocera badges may also be used to
receive call notifications. These devices are simply connected on the LAN
and are configured to interface with Tacera nurse call data.
Austco 13
IP Considerations Tacera
The text to speech messaging ensures that staff members are notified of
calls on their devices. If audio devices are available in the patient room, a
nurse can easily connect to the calling room and communicate with the
patients. This can save precious time and unnecessary trips back and
forth for already busy staff. For details on configuration of these devices
see the Tacera Configuration Guide.
IP Considerations
As the IT world moves away from proprietary protocols to standard
protocols to ease system integration, the Internet Protocol (IP) has
become the most common communication protocol used world-wide.
Offering exceptional fault-detection and monitoring advantages, IP
technology is a logical solution for an Emergency call system that can
save lives. Tacera uses the advantages of IP technology to ensure its
system components are active and working at all times and includes auto-
notifications of failures or errors to minimise downtime and patient risk.
By standardizing protocols, Tacera can easily integrate with existing third
party systems on-site without requiring expensive middleware. This
ensures that your nurse call and emergency solution is flexible enough to
work with as many systems as needed and avoids having to duplicate
data or processes. Integration of information on one platform also offers
the benefit of cross-system reporting, management of Key Performance
Indicators (KPI) allowing you to analyse your site activity and better
understand where systems, processes and resource allocation can be
improved.
VoIP Communications
Additionally, Tacera surpasses simple nurse call functionality by using
Voice Over IP (VoIP) for all site audio communications. The line between
audio systems and non-audio systems is very flexible as dedicated audio
cabling into the patient room is no longer required. For facilities wishing to
use in-room telephony for nurse call functionality, Tacera can be
configured to use the two channels of a standard Session Initiation
Protocol (SIP) telephone for communication with the patient using the
handset or the in-built intercom of the SIP telephone. This ensures that
staff can easily be connected to a patient room when a call is activated
with a simple press of a key from a wireless, DECT, or SIP telephone. If
connected to the in-room SIP telephone intercom, the patient can be
heard without the necessity of picking up the handset. This feature can
also be used for Public Announcements throughout the site.
Dedicated audio nurse stations and intercoms are no longer required as a
standard USB telephone can be used on any PC to call any SIP device
on-site. Communication is not limited to nurse-patient, as staff can call
any other staff member at any staff station, while they are walking around
the site using wireless telephones, or by using the integrated PA system.
To manage this level of communication, Tacera’s IP Connect Server
includes a Private Automatic Branch Exchange (PABX), but is easily
integrated to any standard PABX on-site. An in-built text-to-speech engine
also ensures that messages sent to both audio and non-audio devices
are audibly annunciated to all telephones, intercoms or Vocera badges.
This added functionality allows staff to contact any other staff member on-
site without having to call pagers and telephones separately, saving time
and increasing efficiency.
Installation Guide Ethernet Network and Server IP Addresses
Web Access
Finally, by offering a powerful IP system, Austco Communications has
made it a priority to use the accessibility of systems remotely. Using
standard web-browsers to configure equipment adds flexibility of use,
while password protected access remains safe and secure.
Provided they are given access to your network, technicians can access
site equipment remotely, allowing them to troubleshoot issues off-site,
reducing cost of travel and configuration time. This same level of access
can also be used to monitor site activity from head-office in multi-facility
scenarios.
Ethernet Network and Server

IP Addresses
The IP Connect Server supports two LANs. Nurse call LAN is for all IPnet
Routers and Annunciators. Integration LAN is for communication to
external devices and to interconnect IP Connect Servers. In the nurse call
LAN, the deafault IP address of the IP Connect server is 10.1.1.250. In
the integration LAN, the IP address of the IP Connect Server defaults to
192.168.0.172.
Caution 
Automatic JAVA updates on the Windows PC can have an impact on
Tacera as it is based on JAVA.
Addresses are part of the configuration needed for a Tacera system to

work flawlessly. See the Tacera Configuration Guide for details.
Serial - Devices
The IP Connect Server is able to connect up to 8 Serial devices (AN4-50,
Chime, Pager Base, etc.) using an Edgeport converter. The devices can
be configured using IP Connect Site Configuration.
The standard RS232 is designed to communicate reliably with a single
device over a maximum of 100m of cable. To have several annunciators
and a CM-PB/ETH on the same line, it is recommended to use differential
drivers. Install an interface converter RS232 to RS485 which is a small
box (80 x 35 x 22mm) that plugs into the PC port and will drive up to 10
receivers on a maximum line length of 1200m.
Software Configuration
Actual site configuration is achieved using a few Austco Communication
applications.
In-room devices are configured using the IPnet Controller, a web-based
application that communicates with the IPnet Router. Call Types, over
door light behaviour and much more can also be set-up in this application.
Austco 15
Installation Steps Tacera
The site file is created using IP Connect Site Configuration. This

application allows you to customise the overall site settings including the
site layout and map. IP Connect Site Configuration is also used to set up
assignments between input devices (such as callpoints) and output
devices (such as annunciators).
If the site is using maps, reuse the CAD drawings provided by the
architect to create Scalable Vector Graphical maps using Austco
Communications’ SVG Map Editor.
Additional dynamic settings such as rostering, call assignment and
adding new notification devices can be done on-site using the Tacera
client application.
Caution 
Allow sufficient time in your installation planning for the site
configuration: 1 hour for general settings + 1 hour per 25 calls. This
time can vary, depending on familiarity and experience using Austco
applications.
Installation Steps
These are the steps to follow, more or less in this order:
1 To determine the best possible placement of the equipment needed
on-site you will need:
a Equipment take-offs (sheet listing what equipment is required per
room, ward, floor, entire site.
b Printed Site maps.
c A laptop running Austco’s configuration tools.
2 Define the location of the equipment on the map and determine the
cabling structure required. Depending on the site requirements for
cabling (structured, managed switch, etc.) you can see where you will
need to locate the IPnet Routers and the IP connect servers (corridor
vs. equipment rooms).
3 Validate your cabling lengths and power drops using the Voltage
Calculator. This tool helps you determine how many devices and
rooms you can link per IP-CCT.
Caution 
Remember to place your high current devices (over door lamps) at the
beginning of your cable runs, since longer cable lengths will impact
available current for optimal operation.
4 You may need to go back to the Equipment Calculator spreadsheet to

add extra or remove equipment, which will impact the installation
cost.
a Part of this step also entails factoring in network switches
depending on the number of nurse call LAN.
Installation Guide Installation Steps
5 If using a barcode reader, tag and note the equipment used and the
location in a separate list. This is useful information to locate a
defective piece for repair or replacement after installation.
Tip 6 Install the equipment on-site. Some considerations:
Be sure to save a • To differentiate between the CAT5 or 6 cable used for Ethernet or
copy of each for IPnet devices, you may wish to consider a different colour
configuration
template uploaded cable.
on-site. This will • IPnet devices are powered via the IPnet cable.
allow you to have a • IPnet devices will be auto-detected as they are connected on the
back-up and offer IPnet cable. This offers a pre-commissioning test that you may
some
troubleshooting wish to use. To do this, an IPnet Router must have power and be
possibilities off-site. connected to the line.
• The order in which equipment is connected on the line affects
your voltage drop, as does the cable lengths between devices
and the IPnet Router. See the Tacera Configuration Guide for
details.
• IPnet devices that are powered and Active will show the backlit
reassurance light. Callpoints will not generate alarms until they
are assigned to a zone, although they will show activity on the
IPnet Controller page. See the Tacera Configuration Guide for
details.
• Install the Tacera Staff Stations or GUIs and connect them to the
server(s).
7 Use a computer to define the Tacera configuration.
a Connect to an IPnet Router and use the IPnet Controller page to
define the site preferences and device configuration. See the
Tacera Configuration Guide for details. You will need to repeat
this for all IPnet Routers installed.
Note 
Some global site preferences can be defined once and
updated to all connected controllers.
b If using maps, use SVG Map Editor to convert CAD drawing top
maps and import them into the Site Configuration file. See the
Tacera Configuration Guide for details
c Create a new site file and define the site layout in IP Connect Site
Configuration. See the Tacera Configuration Guide for details.
d Import the IPnet Router configuration into IP Connect Site
Configuration and link the installed equipment to the site layout.
See the Tacera Configuration Guide for details.
e Upload the created .ccp site file to the IP Connect Server or
servers. See the Tacera Configuration Guide for details.
Caution 
If using more than one server, you will need to repeat this for all
servers and ensure all connected servers have the same .ccp file.
f Configure the Tacera user interface to the site requirements. See

IPC Tacera User’s Guide for details.
g Configure any peripheral devices such as telephones, pagers,
etc. Those devices are that integrate with Tacera are detailed in
separate chapters.
Austco 17
Installation Steps Tacera
8 Test the installation and configuration. See “Testing TACERA” on

page 124.
9 Run the Commissioning Report. See the IPC Tacera User’s Guide for
details.
10 Train the users on the system.
3
C ABLE
R EQUIREMENTS
With Tacera, Austco Communications aims to radically simplify the
installation of our systems. By using one type of cable, either a Category
5 or 6, with RJ45 connectors, cable can be bought in bulk and is much
faster to install. With all in-room equipment powered over the IPnet cable,
separate power feeds are unnecessary. Some equipment such as the
IPnet Router, Annunciators, and the IP Connect Server still require power
and Austco Communications sells a purpose-built power supply with
battery backup capabilities to ensure that Tacera runs un-interrupted in
case of power failures.
• Power cable is heavy duty figure ‘8’. The current carrying capacity
should be such that there is no more than 1 Volt voltage drop
between power supply and the end of the line.
• Category 5 or 6 cable, shielded or UTP used for Ethernet
connections and IPnet devices. A separate cable colour can be
used to differentiate where Ethernet is used and where only the
IPnet bus is needed.
Note 
Overall screen is recommended for the important
communication links. A screen has to be grounded at one
end only to be effective.
Figure 3-1 Cable types
Tacera supports flexible cabling requirements such as structured cabling

or distributed cabling with or without switches. Each cabling option offers
advantages and disadvantages as described below.
Austco 19
Distributed Cabling Tacera
Distributed Cabling
Distributed cabling is useful when you need to cover large floor spaces.
By daisy chaining the routers, you can cover longer cable runs.
Advantages
• Can cover large areas, max distance between controllers =100m.
• Best power efficiency, minimum power loss on cable.
• Lower cabling cost.
• High Rooms/Controller ratio (max =8).
Disadvantages
• Fault finding more difficult.
• A faulty room controller can interrupt signal from others
downstream.
Figure 3-2 Distributed cabling topology
Warning Interconnecting IPnet Routers in a loop might result in

misoperation.
20 Chapter 3: Cable Requirements

Installation Guide Distributed Cabling
Distributed Cabling with a Switch

Minimise the risk of daisy chaining routers by cabling them back to a
standard Ethernet switch. This adds a new level of security to your nurse
call network and increases transmission speeds.
Advantages
• Faulty board isolation.
• Reduced latency due to star topology.
• Best power efficiency, minimum power loss on cable.
• High Rooms/Controller ratio (max =8).
Disadvantages
• Additional hardware required - Ethernet switches.
• Max distance between switches and controllers reduced.
• Higher cabling costs.
Figure 3-3 Distributed cabling with a switch topology
Note 
You might consider using 24VDC ethernet switch or AC UPS
to ensure un-interrupted operation in the event of AC power
fail.
Austco 21
Rack Mounted Cabling Tacera
Rack Mounted Cabling

When installing equipment in rack mounted scenarios, routers can be
installed in a rack and cabled back to the patient rooms.
Advantages
• All boards installed in rack/cabinet - easier to monitor and
replace.
• Higher Rooms/Controller ratio (max =8).
• Reduced cabling costs (no need to cable 24V to rooms).
Disadvantages
• Additional hardware required - rack/cabinet.
• Max distance between controllers and rooms reduced.
• Reduced power efficiency.
• Possible reduction of IPnet Devices due to power voltage drop on
long cable runs.
Figure 3-4 Rack mounted cabling topology

Installation Guide Structured Cabling
Structured Cabling
Although far more expensive in cabling costs, many facilities insist on
structured cabling as this affords them the possibility of replacing a nurse
call supplier without needing to re-cable the facility.
Advantages
• Higher distance covered between rack and each room (up to
200m).
• All boards installed in rack/cabinet - easier to monitor/replace.
• Use of Ethernet switch means that a failure of one IPnet Router
cannot affect others.
Disadvantages
• Additional hardware required - rack/cabinet.
• Lowest rooms/controller ratio = 2.
• Higher cabling cost.
Figure 3-5 Structured cabling topology
Austco 23
Structured Cabling Tacera
Structured Cabling with Switch

structured cabling as this affords them the possibility of replacing a nurse
call supplier without need to re-cable the facility. Adding an Ethernet
switch ensures isolation of faulty routers.
Advantages
200m).
Disadvantages
• Additional hardware required - rack/cabinet, Ethernet switches.
Figure 3-6 Structured cabling with switch topology

Installation Guide Structured Cabling
Structured Cabling with T Junction

structured cabling, as this affords them the possibility of replacing a nurse
call supplier without requiring to re-cable the facility. Using IP-TJs to link
IPnet Routers and IPnet devices reduces the number of IPnet Routers
required.
Advantages
200m).
Disadvantages
• Additional hardware required - rack/cabinet, Ethernet switches.
Figure 3-7 Structured cabling with T junction topology
Austco 25
Tacera Cabling Tacera
Tacera Cabling
Cabling of devices into the room can be daisy chained as all in-room
devices are powered by the IPnet controller.
Figure 3-8 Tacera system cabling

Installation Guide Migrating 2G to 3G
Migrating 2G to 3G
Tacera is backward compatible with most previous Austco equipment. In
our second generation systems, Ethernet staff stations would be the hub
of the system, with controllers relaying the room information back to the
staff stations. An IP Connect Server offering reporting capabilities, as well
as a PABX for VoIP communications is often installed on 2G sites to
enhance the system capabilities.
2G is Austco’s previous generation of nurse call products such as

LightCom, MediCom and CallGuard. Some of the 2G equipment is used
in a Tacera system (i.e. pendants, handsets, etc.)
If an IP Connect Server (ACS-100) is already installed with 2G

equipment, the IP Connect Server will manage the call alarms from the
2G ward and will send notifications to devices (telephones, pagers,
annunciators, etc).
In a scenario where a new ward is installed with Tacera equipment (3G),
the IP Connect Server will interface with 2G call data so that all alarms will
be handled by the Tacera GUI.
If there is no IP Connect Server on-site or if the staff stations are not
networked, replacing the staff station for an Ethernet staff station is the
first step. It is also possible to integrate non-Ethernet staff stations using a
RS232 serial to Ethernet converter (MOXA is recommended).
When the new ward with Tacera equipment is installed, the IP Connect
Server used in the 3G ward is also used to manage alarms from the 2G
ward.
If the cabling on-site is already CAT5 with daisy chain of devices in the
room, the ward can be easily upgraded to 3G. Here are the steps to follow
for migrating from 2G to 3G:
1 Swap the CCA-ODL8 for an IPnet Router.
2 Replace the in room devices for IPnet devices (ODL, Callpoints,
Relays).
3 Connect the IPnet Routers back to a switch.
4 Connect the staff stations to the switch:
• For 2G stations - ensure they are /ETH.
• For Tacera staff stations, install the Tacera GUI and connect it to
the ACS-100.
5 Connect the ACS-100 to the switch.
6 Manage the configuration:
a Create a site file using IP Connect Site Configuration.
b Import the IPnet devices information from the IPnet Controller
configuration.
c Add a site map using SVG Map Editor.
d Save and upload the .ccp file to the ACS-100.
7 Test your installation and configuration. See “Testing and Service” on
page 123.
Austco 27
Migrating 2G to 3G Tacera
Figure 3-9 A typical 2G system with MC-4010 with server
Figure 3-10 Example of a MediCom ward with a Tacera ward

Installation Guide Migrating 2G to 3G
Austco 29
Power Distribution Tacera
Power Distribution
Most installation problems relate to power distribution. Tacera is a 24 volt
system and Austco Communications recommends installing the IP-PSA-
24 which can be fitted with optional batteries ensuring you have power in
case of grid failure.
If running many peripheral devices such as corridor displays

(annunciators) and light relays, or if the system is also going to be used
as the main public address system, you may require more than one
power supply.
All wires have some resistance, therefore it is impossible not to lose some
voltage along the line. The acceptable voltage drop on a power supply
line is 1V maximum. This is particularly relevant to annunciator displays,
which take in a relatively large current when active. It is possible to
calculate that a particular cable will be sufficient:
• Be sure that you do not exceed the cable current and voltage
ratings.
• Divide 2.4V (10%) by the maximum current that you expect to
draw through the wire in Amps. This is the resistance you can
tolerate in the wiring.
• Divide this resistance by the total length (in metres) of the wiring
loop (distance from power supply to the end load and back). This
is the maximum resistance of the wire you have to select, in
Ohms per metre.
Tip 24V power distribution to IP Connect devices such as controllers and
In wire catalogues annunciators require cabling with the minimum of voltage drop. Use the
or specifications, Voltage Calculator, a software application by Austco to check that cable
select a wire which length and number of devices on each IPnet run does not exceed
has a “Resistance
per metre” equal or designed limits; see the Tacera Configuration Guide for details.
less than the value 2
Typical cable size would be 1.5mm (17AWG). In some extreme cases
obtained. 2
2.0mm (15AWG) may be required.
For powering peripherals such as annunciators, typical cable sizes would
2 2
be 1.5mm (15AWG). In some cases 2.0mm (13AWG) would be required.

4
IP NET R OUTER
The IPnet Router is the device that manages in-room devices

such as callpoints, pendants, over door lights, tone sounders,
relays and other input devices. The IPnet Router functions as
a room controller, routing calls generated from connected
IPnet devices on a Ethernet Network.
Table 4-1 Tacera IPnet Routers
Product Code Description

IP-CCT IPnet Router
IP-HUB Rack mount IPnet router enclosure, 10 slots
IP-CCT/H Rack mount IPnet router card and holder
IP-CCT/BLANK Rack mount IPnet router enclosure blank plate
Austco 31
IPnet Router(Wall Mount) Tacera
IPnet Router(Wall Mount)

The IPnet Router links all Tacera room and corridor devices to the nurse
call LAN, and provides monitored and controlled power to IPnet room
devices via the same cable.
Figure 4-11 IP-CCT to room cabling
Power is supplied by a battery-backed 24-32 V DC UL listed power

supply, as the current consumption of 30 connected IPnet devices to an 
IPnet Router exceeds the power rating of standard POE switches.
The IPnet Routers are connected on the nursecall LAN to the IP Connect
Server, which is the alarm handler, messaging and notification device
integration server for a Tacera Nurse Call System.
32 Chapter 4: IPnet Router

Installation Guide IPnet Router(Wall Mount)
The IPnet Router and all IPnet devices are constantly monitored for
current and voltage, plus each connected and registered device is
“pinged” multiple times a second. The IPnet Router has an internal data
log of the past 40 events that can be viewed in real time from the web-
browser as a service tool for network testing.
Remote diagnostics by the web-browser is standard, and allows each
device to be functionally tested remotely and its current status to be
displayed in real time. Detected faults are reported immediately.
The IP-CCT board is housed in a small enclosure. The board is bolted on
a galvanised steel base. A white plastic cover clips on top of it; no free
space is needed around it if the cables are routed between the base and
the wall or ceiling on which it is fixed.
Figure 4-12 IP-CCT board & enclosure
130
190 82
108
The IP-CCT has a surface mountable metal base, PCB with connectors,
and clear and concise labels indelibly printed on the board. There is a
slim line plastic cover to seal against moisture and dust (as per Australian
Standards), and a powder-coated metal cover is available as an option to
meet UL certification.
A metal enclosure is also available for UL approval. The lid is attached to
the chassis by four M3x6 screws, which are on the topside. Once
removed, the boards and connectors are accessible. Four round (punch-
out) holes are on the floor and bottom side of the chassis, two holes are
25mm, and two are 20mm, giving alternative methods of cable routing.
For large hospital systems, a rack-mounted hub is available with the IP-
CCT slotted vertically in a 3U unit. See “IP-HUB (Rack Mount)” on
page 39 for more details.
Austco 33
Installation
As shown in Figure 4-13, there is 20 mm free space between the wall and
the chassis floor. This is to keep the cables out of sight. The chassis bolts
on a flat surface with four M4 screws in a rectangular pattern 100 x 170
mm.
Figure 4-13 Cross-section of IP-CCT
133
57
20
20
To install the IP-CCT:

1 Terminate the cables to be connected to the controller board.
2 Ensure you have access to the board and connect the power lead to
the green 2 way screw terminal connector. The power LED comes on.
Figure 4-14 The IP-CCT board change
IPnet Connectors Ethernet Connectors
Power
Connector
Backup
Battery
J1 Connector

3 Connect the Ethernet cable to one of the two Ethernet connectors. If

connecting other IPnet Routers in a daisy chain, the Ethernet cable to
the next one is plugged into the second Ethernet Connector.
4 Remove the 2 end-of-line links in the IPnet sockets. These must be
refitted to the last device connected on the IPnet cables. Connect the
first IPnet cable to one of the IPnet connectors. If devices are already
connected to the cable, a series of beeps will be heard as they are
auto-detected by the IP-CCT.
5 Connect the second IPnet cable to the second IPnet connector.
Caution 
Remember to distribute your device load equally between the two
IPnet connectors. Using the Voltage Calculator will ensure you do not
exceed the number of devices the IPnet Router can power. See the
Tacera Configuration Guide for details.
6 Verify that the Status LEDs are properly lit and active (Figure 4-15).
7 Replace the IP-CCT’s lid and affix the screws as needed.
8 Use the IPnet Controller webpage to configure the IP-CCT. See the
Tacera Configuration Guide for details.
Status
The IP-CCT allows multiple connections and LEDs with solid or flashing
lights indicate the status of some of these connections. These are
detailed below.
Figure 4-15 IP-CCT Status LEDs
Ethernet
Connections
(A)
IPnet Data
(B)
Power CN1
(C)
Power CN2
(D)
Main Power
(E)
Austco 35
Table 4-2 LED Status Indication

LED Indication
A Yellow (SRV) - Solid light means the server is connected.
Green (ACT) - Flashing lights means there is Ethernet activity.
B Red (ERR) - Solid light means there is an error.
Green (SYS) - Flashing light means the system is normal.
Yellow (ACT) - Flashing means an alarm has been triggered/cancelled.
C Green (SPWR1) - Solid shows that 24+V power is on to Can bus 2
D Green (SPWR2) - Solid shows that 24+V power is on to Can bus 1
E Green (R40) - Solid shows that 3.3+V power is applied to the board.
Note 
Upon applying power, most LEDs will flash on and off. This is
normal and indicates a reboot of the board power. Wait until
the lights have return to their normal states to begin
diagnostics.
Ethernet
Ethernet inputs / outputs are via 2 Ethernet 8-way modular connectors
compatible with any 10/100 Mbps TCP-IP Ethernet network. These 2
Ethernet ports allow multiple IPnet Routers to be connected in series,
however, this is not recommended. Instead, directly connect each IP-CCT
to standard or POE Ethernet switches.
IPnet
Two RJ45 connectors are available to connect the IPnet Router to IPnet
devices. Up to 32 devices can be connected to the IP-CCT using the
IPnet data ports. Device loads should be split equally between the two
connectors. Since power over the IPnet cable is supplied to all connected
IPnet devices, cable lengths will be determined by the number of devices
connected on the run.
Caution 
Use the IPnet Router Voltage Calculator to determine the maximum
number of devices that can to be connected to a IP-CCT. This ensures
that IPnet devices run on sufficient power. See the Tacera
Configuration Guide for details.
IPnet Devices
IPnet devices are connected to the IPnet Router using standard CAT 5 or
6 cable. In and out connectors on IPnet devices allow you to connect
multiple devices together in a daisy-chain fashion.
When each callpoint or device is connected on the IPnet network, the 

IP-CCT identifies their individual device (serial number) address, assigns
a DHCP-like IPnet address and uploads all operating characteristics for
the device. All details of the are populated on a web-browser, allowing an
installer to simply group all devices for that room from a drop-down list
and save the changes, which are then uploaded to the server.

As devices are connected, a short series of beeps can be heard

confirming that the controller has recognized the device. As devices are
powered by the IPnet cable, the back light behind the callpoint main
button is also lit, providing reassurance that the callpoint is active.
On the IPnet Controller IPnet device page, all devices recognized by the
controller are listed. Although this plug-and-play functionality helps the
controller “detect” devices, further configuration must be assigned to the
equipment in order for devices to work properly. See the Tacera
Configuration Guide for details.
The connectors at both ends of the Figure 4-16 RJ45 Modular
cable are modular connectors 1. CANH HS (H Speed)
used commonly in computer and 2. CANL HS (H Speed)
telecommunication equipment. 3. CANH LS (L Speed)
They are 8-way/8 contacts (RJ45)
4. Bus power +24V
and you must use 8P/8C crimp
5. Bus power +24V
modular plugs and Ethernet over
6. CANH LS (L Speed)
twisted pair Category 5 or 6 cable.
7. Bus power GRD
A hand crimp tool is necessary to
8. Bus power GRD
ensure fast and accurate
terminations.
Power
The IP-CCT operates on a voltage between 20 and 32 V, with current
consumption of 105 mA at nominal operating voltage of 24 V without any
IPnet devices. The IP-CCT supplies a maximum current of 1.5A to the
IPnet bus.
Automatic current limiting protects the IP-CCT against fault conditions on
the cables going out to the callpoints and to the over door lights:
• Fused +24 V is distributed to each callpoint on pins 4 & 5 of the
IPnet cable.
The IP-CCT’s electronics are protected against power surges, near-
lightning strikes, cable shorts and power reversals.
Configuration
Some site configuration such as call types, over door light colour, blinking
schemes and audio notification tones, can be specified for all controllers
on-site or for individual controllers.
The operation of each room’s over door light can be individually
programmed or operate from a global template. The over door light
colours and flashing rates for each callpoint priority are selectable via the
web-browser application. This includes multiple colour segments for
selectable call priorities.
Devices are specific to each controller and as such must be configured
individually. Please refer to the Tacera Configuration Guide for details on
the configuration of the IPnet Router.
The IP-CCT firmware and callpoint configuration files can be upgraded in
real time without shutting down the system. This allows changes to be
made on a working system without interruption to the operation of the
system.
Austco 37
When IP-CCT is powered up with J1 opened, it resets the board

configuration back to factory default. All configuration data is wiped out
with a default IP address 10.1.1.1/ 255.255.255.0 (the net mask is
important to be included). To connect to it after the reset, you must set the
PC to 10.1.1.x. Jump back J1 or else every time the board loses power it
will reset itself to default.

Installation Guide IP-HUB (Rack Mount)
IP-HUB (Rack Mount)

The IP-HUB is comprised of:
• The Hub chassis
• The Controller boards (IP-CCT-H)
Figure 4-17 The IP-HUB
The IP-HUB allows up to 10 IP-CCT-H boards to be slotted into it, each

exposing the 4 ports (2 Ethernet, 2 IPnet) and the power connector. This
means that one rack can support up to 3000 devices. These are subject
to voltage drops and cable run lengths. Multiple racks can be used if
needed. An IP Connect sever can easily support 4 IP-HUBs.
When ordering the IP-HUB, indicate the number of IP-CCT-H boards
required.
Installation
The IP-Hub is designed to fit into a 19" rack and occupies 3U space. Hub
depth is 160mm.
1 When new boards are needed, unscrew one of the blank panels, and
insert the new IP-CCT-H board.
2 Reinsert the screws provided with the blank panel.
3 Connect the IP-CCT-H controller as usual.
Configuration
The configuration of the IP-CCT-H controller is exactly the same as the
IP-CCT. See “Configuration” on page 37.
Austco 39
IP-HUB (Rack Mount) Tacera

5
IP NET D EVICES
Austco’s new generation of IPnet devices comprise a

complete nurse call system using IP technology and plug-
and-play features making installation, configuration, and
commissioning of an Austco system now easier than ever.
Austco 41
IPnet Basics Tacera
IPnet Basics
IPnet devices are connected to the IP-CCT via the two RJ45 connectors
provided. There is no specific in and out connector.
The system interfaces to the IP-CCT via a CAT5/6 UTP cable with 8-way
modular connectors. Two IPnet ports allow both power and IPnet data to
pass through the device on one IPnet run.
Up to 32 IPnet devices can be connected per IP-CCT although to allow
for hot swap servicing Austco recommends a maximum of 30, subject to
power loading and a maximum cable length of 300m. Devices should be
distributed evenly between the two IPnet ports to balance the power load.
Callpoints are auto-detected (plug-and-play) with their own unique device
address – when connected to the IPnet, an IPnet address is automatically
assigned. Access via a web-browser allows all callpoints to be configured
and assigned to areas for over door light operation and annunciator
display of alarms.
Power
The IPnet devices do not require a separate power feed. Here is how
each of the IPnet devices is powered:
• The callpoints and tone sounders are powered over the IPnet cable.
Typical power consumption is 20 mA at 24 V when a call is active and
5 mA when on standby.
• The Over Door Lights are powered over the IPnet cable. Each one
takes 25mA when the LED of the corresponding alarm is on. The
LED’s are protected against a cable reversal.Typical power
consumption is 15 mA at 24 V per colour when lit. The unit is
powered via the IPnet cable – no direct or separate power feed is
required.
• Relays and inputs are powered over the IPnet cable. Typical
power consumption is 15 mA at 24 Vat nominal.
• The IP- TJ is powered over the IPnet cable and does not require a
separate power feed.Typical power consumption is 24 V.
IP-ODL-4RGB has the option for additional power to be injected through
the CN3 port (See Figure 3-23 for more details) to increase input voltage.
Additional power must be provided from the same power supply that
powers the IP-CCT supporting the Over Door Light.
The IPnet device electronics are protected against power surges, near
The active call indication is available as an output for connection to an
external over bed indicator light or elapsed timer input. Over bed lamp
connection terminals with +12 V power are provided although voltage
drop to lamps must be factored in the overall powering of the cable run.
Safety Earth
If there is a requirement for all exposed metal parts to be connected to a
safety earth, then it will be necessary to earth the metal trim for the
entertainment handset DIN connector. The rear of the connector has a
solder tab onto which an earth lead can be soldered.
42 Chapter 5: IPnet Devices

Installation Guide IPnet Basics
Configuration
Most of the IPnet devices are pre-configured with their type at factory. As
they are connected on the line to the IP-CCT, the devices are auto-
detected, assigned an IPnet address, and callpoint features such as
pendant sockets are pre-defined for easier configuration.
The operating parameters of each over door light, including priority,
function, and location, can be upgraded in real time without shutting down
the system. This allows changes to be made on a working system without
interruption to the operating of the system.
Here are some of the IPnet device properties that can be customized
using the IP-CCT web-based configuration tool:
• assign the callpoints to a zone (room) and change the default call
type for fixed-button callpoints, assign pendant removal alarms,
define call guarding and upgrades
• assign call types for generic callpoints, which are not pre-configured
at the factory
• Configure the Cancel call type as a source (S) in cancel groups of
other call types. With cancel groups, you can cancel more than one
configured call types at one button press.
• Assign the over door light to a zone. For each call priority, the color
of each segment, the number of segments and flashing rates are set
in the IP-CCT as either a specific standard for that IP-CCT or as a
global standard for the site.
• Assign the tones sounders to a zone and define which audio scheme
they follow from the Tone section. A regional scheme can be selected
and modified as needed.
• Over door lights and tone sounders can be configured to form a
navigation pathway for staff to quickly direct hem to the source of
the call. This feature is called Follow-Me Lighting for the over door
lights and Distributed ZTS for the tone sounders.
• Create Cancel link between specific callpoints, in which pressing the
CANCEL button on the source callpoint cancels the call of the
destination callpoint. For example, cancel link is formed with the
Patient Call callpoint as the source and Pull Cord callpoint as the
destination. When call is triggered from Pull Cord callpoint
(destination), the red CANCEL button on the Patient Call callpoint
(source) will illuminate, pressing the Patient Call CANCEL button will
cancel the call from the linked Pull Cord callpoint.
• For the input devices (IP-IN8 and IP-OPT8), define the type and
priority level to be independently programmed for each call input
(bed, emergency, fire, security, etc).
For more details on configuration, see the Tacera Configuration Guide.
Austco 43
Callpoints Tacera
Callpoints
Table 5-1 Tacera Callpoint Series
Product Code Description Types

IP-CPG IP Callpoint, General
IP-CPG/P IP Callpoint, General with 6.5mm Socket
IP-CPG-EHO IP Callpoint, General with Entertainment Handset Outlet Generic Callpoints
IP-CPG/WR IP Callpoint, General, Water Resistant
IP-CPG/RF IP Callpoint, General with Radio Receiver
IP-CPS-PC/HG IP Callpoint, Pull Cord with Green Handle
IP-CPS-PC/HR IP Callpoint, Pull Cord with Red Handle
IP-CPS-PCC/HG IP Callpoint, Ceiling Pull Cord with Green Handle
Fixed-button Callpoints
IP-CPS-PCC/HR IP Callpoint, Ceiling Pull Cord with Red Handle
IP-CPS-4B IP Callpoint, 4 Button
IP-CPS-BM/P IP Callpoint, Bed Mat with Pendant Socket
The callpoints are designed for general use with the IP-CCT, in nurse call
applications, which are widely employed in hospitals, retirement homes,
hostels and other health care facilities. All these callpoints have a
common construction, cleaning, installation procedures, buzzer and
backlighting setup, call options and configuration. The generic
(replaceable button) callpoints and fixed button callpoints have the same
call activation and cancellation procedures, whereas these procedures
differ for the other callpoint types.
Construction
The Main CALL and small CANCEL buttons are manufactured from
silicone rubber with an anti-bacterial additive.
The mounting plate is manufactured from a white polycarbonate / ABS
blend of impact-resistant plastic with a snap-on surround to conceal the
fixings (the surround is supplied separately). Each callpoint includes a
unique barcode for inventory control and tracking.
The Main button contacts are gold plated with a mechanical snap action
for long life at low current levels. There are four separate contact
elements equidistant from the centre of the button to ensure reliability.
The operating parameters of each callpoint, including priority, function
and location, can be upgraded in real time without shutting down the
system. This allows changes to be made on a working system without
interruption to the operation of the system.
All callpoints fit into a standard single- or multi-gang Australian and North
American wall box. They use a standard Clipsal™ 2000 series snap-on
surround that must be ordered separately. The /BS option fits into
standard British size wall boxes and comes without surrounds in a single
unit with plastic plugs used to cover exposed screws.
Installation
Figure 5-1 is a sketch depicting the common construction of all CPS
(Callpoint Silicon) callpoints and IP-ZTS (Tone Sounders).

Installation Guide Callpoints
Two sizes of grid plates are available, to fit different wall boxes:
• “Australian Plate” on page 45
• “British Plate” on page 47
Callpoints accept the same silicon push-button pads. There is a choice of
colours and markings, which is specified within the order code. The
callpoint is supplied on a vertical plate by default, horizontal if the option /
H is added to the code. The silicon pads differ, being printed across the
small axis of the buttons for the horizontal version.
Figure 5-1 Components of a CPS callpoint
Grid Plate Silcone Pad Board Assembly Wall Box
Call Button
84
Cancel Button
The electronics boards at the back are the same for all callpoints, they
always carry the connectors, a small buzzer, a white LED behind the large
call button to back light it in the dark, and a reassurance LED behind the
Cancel button. A pendant connector is optional on most models.
Water-proofing is required for wet situations. See “Waterproof” on
page 50
Australian Plate
The CPS callpoints are shipped on this type of plate by default (if the
British size is not specified). It fits standard Australian and North
American wall boxes, and is the one shown on the two previous figures. It
is compatible with the Clipsal 2000 series of electrical switches and
accessories. Two mounting screws M 3.5 x 0.8 x 32 mm (~ to 6-32 UNC)
are supplied with each callpoint.
The grid plate is 111 x 68 mm, with a standard mounting pattern (84 mm
centres). The flush surround clips on top after decorating has been
completed. It is 116 x 76 mm. Depth behind the wall surface (inside the
wall box) is 22 mm; however at least 35 mm is required for cable
termination (45 if cables have molded strain relief boots). The surface of
the callpoint is 12 mm in front of the wall.
All CPS type callpoints are designed to fit into Clipsal one gang plastic
wall box 157/1P. The two and three gang boxes are 2157/2 and 2157/3.
Austco 45
Callpoints Tacera
Figure 5-2 CPS - Australian plate and surround
The catalogue codes for the surrounds are:
Table 5-2 Catalogue code
Type Vertical Horizontal

Single gang, white 2000-WE 2000-WE
Two gang, white 2000/2-WE 2000H2-WE
Three gang, white 2000/3-WE 2000H3-WE
Note 
When horizontal, the large call button is always on the right
side, to have the pendant below the Cancel button at left.
The 2 and 3 gang surrounds come with a mounting clip to control the
spacing between the callpoints.

British Plate
The British plate is ordered with the option /BS. It is 85 x 85, with
mounting holes 60.33 mm apart. Two screws M 3.5, 25 mm long are
packed with the callpoint. Depth behind the plate is 22 mm; however at
least 35 mm is required for cable termination (45 if cables have molded
strain relief boots). The surface of the callpoint is 12 mm in front of the
wall.
Figure 5-3 CPS - British plate
Installing Callpoints
Callpoints can be wired to the controller per room or have several rooms
linking back to the IP-CCT. The order in which equipment is connected in
not important.
1 Terminate the cable coming out of the wall box.
2 Plug the RJ45 connector into one of the callpoint’s IPnet connectors.
As it is auto-detected, an audible beeping can be heard. This means
the callpoint is Active. The backlight LED should be visible.
3 Fix the callpoint on the wall box and clip the flush surround on top.
Caution 
Callpoints need additional configuration before they can be tested.
Once the configuration is complete, connected callpoints may be
tested. See “Testing TACERA” on page 124
Austco 47
Callpoints Tacera
Connections
The IP-CPS callpoints have two 8-way modular connectors, so that the
callpoints can be daisy-chained together and with other devices on one
IPnet cable run.
The cable is terminated with modular 8-way plug RJ45. When crimping
the connector, ensure that the same colour wire is in the same pin
position at both ends of the cable.
Table 5-3 8 Way Connector Pins

Connector Pin Function
1 High speed bus CANH HS
2 High speed bus CANH HS
3 Low speed bus CANL LS
4 SBUS - PWR +24
5 SBUS - PWR +24
6 Low speed bus CANL LS
7 SBUS - GND
8 SBUS - GND
Take note of the following:

• Maximum recommended length between the room controller and
the furthest callpoint is 300 m.
• Ensure cabling is run clear of all other mains and power cables,
electronic equipment and any device which may cause noise or
interference, triggering false alarms.
Call Activation and Cancellation

Calls are activated by pressing the button on the callpoint (labelled with its
function) or from the optional plug-in Call Pendant. The Call Pendant
provides two calls- pendant button press and pendant unplugged, which
are configurable, and the input can be set as a common call with the push
button call or as a separate call. Calls can be cancelled by pressing the
red illuminated CANCEL button on a callpoint.
The above procedure applies only to IP-CPS and IP-CPG callpoints.
Call Upgrades
Callpoints can simulate multiple call levels. A simple configuration option
can set up to activate a 3 Press Call (3PU) and a 3 Second Hold Call
(H3U). 3PU and H3U are usually used to trigger a higher priority call such
as from Patient call and Ensuite call to Staff Assist.
• A 3 Press Call (3PU) which allows you to select the call priority to
activate when the callpoint CALL button is pressed three times in
quick succession, in which the interval between press is less than
a second.
• A 3 Second Hold Call (H3U) which allows you to select the call
priority to activate when the callpoint CALL button is pressed and
held for three seconds.
More information is provided in the Tacera Configuration Guide.

Buzzer and Backlighting

A small buzzer provides audible feedback whenever a call button or small
illuminated button is pressed on the front plate. If the call is made from a
pendant, audible feedback will sound for the whole time that the button is
pressed. When a 3 Press Call (3PU) is made, there will be audible
feedback for each time that the button is pressed.
An activated 3 Press Call (3PU) will sound 3 beeps as audio feedback
after the third press. An activated 3 Second Hold Call (H3U) will sound 2
beeps as audio feedback after the release of the long press.
A white LED behind it makes the large front call button glow in the dark
with the colour of the silicon pad. A solid state red reassurance light within
the CANCEL button activates to indicate when a call has been initiated.
Removing the Call Pendant activates a specific Pendant-Out call that can
be cancelled by pressing the CANCEL button or by re-inserting the Call
Pendant. This option is programmable using the web-based configuration
tool. See the Tacera Configuration Guide for details.
The operating parameters of each callpoint, including priority, function
and location, can be upgraded in real time without shutting down the
system. This allows changes to be made on a working system without
All callpoints fit into a standard single- or multi-gang Australian and North
American wall box. They use a standard Clipsal™ 2000 series snap-on
surround that must be ordered separately. The /BS option fits into
standard British size wall boxes and comes without surrounds in a single
unit with plastic plugs used to cover exposed screws.
Options
There are several options available for the IP-CPS and IP-CPG callpoints.
A shroud to avoid activating high priority calls, a waterproof boot for wet
areas and different sockets need to be ordered with their proper codes.
Pendants
The callpoints can be ordered with a 6.5 mm pendant socket or an 8 pin
DIN socket. The 6.5 mm pendant socket can be used to connect a call
pendent or a bed exit mat sensor. The hardware is the same, only the
hardware is different. The 8 pin DIN socket is used for handsets providing
TV and audio controls. See “Handsets & Pendants” on page 74
Austco 49
Callpoints Tacera
Figure 5-4 Callpoint with pendant option
Shroud
Figure 5-5 Shroud An optional shroud fitting for SteriButton Callpoints that protects against
accidental activation of the callpoint is available. Incorporates a 2 mm
button recess and a 3 mm surround to give a total of 5 mm protection for
the button.
Usually used in corridors or high traffic areas where accidental brushing
of the callpoint is common, it can also be used on high-priority call
callpoints, such as Code Blue or Emergency, when call guarding is not
implemented.
Waterproof
Figure 5-6 Waterproof Pull Cord callpoints are supplied with a silicone rubber boot that seals the
boot callpoint at the back (where moisture ingress normally occurs) and
between the wall plate and wall.
To prevent corrosion and ensure that every water resistant (IP65)
callpoint installed in a harsh wet area remains reliable, each water
resistant callpoint is also supplied with:
• Stainless steel screws and O-rings; and
• Silicone inserts to seal all screw holes.
Order codes are:
Add the qualifier /WR to the order code, which can also specify /H
(horizontal) for Australian plates, or /BS for British size plates.
Caution 
Only callpoints without pendant sockets or pendant connectors can be
supplied with the waterproofing option.

Cleaning Mode
A cleaning mode is standard, allowing a callpoint to be deactivated for a
few seconds giving a cleaner time to wipe it down without triggering a call.
To engage cleaning mode:
1 Press and hold CANCEL for 3 seconds. The CANCEL button flashes
and three (3) beeps sound.
2 The Callpoint is deactivated 10 seconds. Wipe down the callpoint with
a cloth and cleaning agent.
After the 10 seconds have elapsed, three (3) beeps are sounded and the
CANCEL stops flashing. The callpoint is now active. If more time is
needed, repeat these steps.
Fixed-button Callpoints
The IP-CPS series is a set of fixed-button callpoints designed for general
use with the IP-CCT, in nurse call applications such as hospitals,
retirement homes, hostels and other health care facilities.
Figure 5-7 The IP-CPS Callpoint Front and Back
Each callpoint consists of:

• A soft touch 40 x 25 mm maximum diameter oval tactile snap-
action silicone CALL button, in selectable colours and icon labels;
and
• A 15 mm grey oval button labelled CANCEL in 3.5 mm letters.
Callpoints are also available with a 6.5 mm pendant socket or an 8 pin
DIN socket. See “Options” on page 49
Austco 51
Callpoints Tacera
Generic Callpoints
Overview
Generic call points are intended to replace the regular fixed-button call
points. Having a replacement button label means you can order a
common call point and apply the lable once the type is decided upon.
The IP-CPG is a generic callpoint designed for use with the IP-CCT, in
nurse call applications such as hospitals, retirement homes, hostels and
other health care facilities. The generic callpoint offers the flexibility for
callpoint buttons to be assigned during installation. Button labels can be
changed as required even after the callpoint has been installed.
Figure 5-8 The IP-CPG Callpoint Front and Back
Each callpoint consists of:

• A 35 x 20mm diameter oval tactile snap-action button, in
selectable colours and icon labels, surrounded in a 5mm fitting;
and
• A 15 mm grey oval button labelled C in 3.5 mm letters.
The CALL button manufactured from polycarbonate, with the button fitting
and C button manufactured from silicone rubber. Both the polycarbonate
and silicone rubber contains an anti-bacterial additive.
Button labels are provided as icon button inserts, available in all standard
call types. AM-CPG button inserts snap into the silicone button fitting of
the plate.
Callpoints are also available with a 6.5 mm pendant socket or an 8 pin
DIN socket. See “Options” on page 49

Button Insert
Figure 5-9 AM-CPG Icon The AM-CPG icon button inserts can be removed from its silicone fitting
Button Insert on the front plate using a small tool, like a flat-tip screwdriver. Another
button insert can be fitted into the empty silicone fitting as a replacement.
Callpoint buttons can be easily changed to reflect the latest configured
call type for that callpoint.
Cancel Callpoints
Overview
The Tacera cancel callpoint is flush wall-mounted and includes a
CANCEL button compatible with the Tacera Nurse Call System to cancel
active calls. It is typically used in cocancel callpointnjunction with a
ceiling-mounted pull cord callpoint where the CANCEL button cannot be
reached, or where it is convenient to have one room-wide cancel button
for multiple callpoints.
Figure 5-10 The IP-CPS-CN Cancel Callpoint Front and Back
Each IP-CPS-CN callpoint consists of:

action CANCEL button with text label; and
• A 15 mm grey oval button.
Austco 53
Callpoints Tacera
Activation and Cancellation

Calls on designated callpoints within a room or area are cancelled by
pressing the main Cancel button on this cancel callpoint. Designated call
types to be cancelled by this callpoint can be configured in Cancel groups
in the IP-CCT web-based configuration tool. See the Tacera
Configuration Guide for details on cancel groups.
If the Cancel callpoint is configured on cancel link, and the small button
illuminate, pressing the small button will cancel the destination callpoint
linked to the Cancel callpoint.
Bed Mat Callpoints
Overview
The Tacera Bed Mat point is flush wall-mounted and includes a CANCEL
button compatible with the Tacera Nurse Call System to cancel active
calls. It is typically used to initiate calls on the Tacera Nurse Call System
for a bed-exit mat connection.
Figure 5-11 The IP-CPS-BM Bed Mat Callpoint Front and Back
Each IP-CPS-BM callpoint consists of:

action CANCEL button with text label; and
• A 15 mm grey oval button labelled CANCEL in 3.5mm letters.

The Out of Bed alarm functions with a Bed-Exit Mat sensor connected to
the callpoint, the operation is different from the usual call pendant. The
configuration determines that the contact closure is normally closed and
registers weight as normal. Out of Bed call will trigger when the sensor
detects that the patient has left or fallen of the bed.

To enable the out of bed call, press the Out of Bed Mat callpoint button. A
white LED backlight makes the Out of Bed Mat front button glow in the
dark with the colour of the silicon pad. A small buzzer provides audible
feedback whenever a call button is pressed on the front plate.
If there is no patient in the bed, the callpoint can be inactive by disabling
the button, the front call button will not light.
When the bed-exit mat sensor registers as empty, a 10 second delay is
applied before a “Out-of-Bed” alarm is triggered. The 10 second delay is
to avoid false alarms.
A solid state red reassurance light within the CANCEL button activates to
indicate when a call has been initiated. Calls can be cancelled by
pressing the red illuminated CANCEL button on a callpoint
If the bed-exit mat pendant is removed, a “pendant unplugged” alarm is
triggered.
4 Button Callpoints
Overview
A flush wall-mounted callpoint that is used for both nurse call and
Workflow applications.
Figure 5-12 The IP-4B 4 Button Callpoint
The IP-CPS-4B callpoint consists of:

• 4 configurable call buttons that can be individually programmed,
locally or remotely, for any nurse call, status or workflow function;
and
• A CANCEL button.
All buttons are clearly labelled for easy and fast identification. The 4 call
buttons have a user-inscribable tag to indicate their function, and these
tags can be produced locally on a colour printer and placed behind the
clear lexan cover for improved infection control.
Austco 55
Callpoints Tacera

The buttons can be programmed to work sequentially or concurrently. The
different scenarios are:
Sequential Workflow
a Clicking on button number 1 sends a notification and alarm.
b Clicking on button number 2 cancels button number 1 alarm and
activates button number 2 alarm.
c So on. Only 1 input can be active at once.
Independent Configuration
b Alarm number 1 is cancelled before alarm number 2 can be
triggered.
c So on. Only 1 input can be active at once.
Concurrent Configuration
b Clicking on button number 2 sends a notification and alarm.
c To Cancel number 1 alarm, click on button number 1.
d To Cancel number 2 alarm, click on button number 2.
e The Cancel button, cancels all active alarms.
A coloured LED above each call button will illuminate when a call is
active, and users can easily cancel an active call by pressing the
CANCEL button or another call button (if configured for a workflow
application).
Options
A jumper (HD1) on the back of the IP-CPS-4B determines the operations
of the four buttons as:
• Sequential - Unlinked
• Independent - Unlinked
• Concurrent - Link
Pull Cord Callpoints
Overview
The IP-CPS Pull Cord callpoints is designed for use with the IP-CCT room
controller, in nurse call applications such as Hospitals, Retirement homes,
Hostels and other health care facilities.

Figure 5-13 The IP-CPS-PC Callpoint Front and Back
Each Pull Cord callpoint consists of a pull cord with Snapback™ strain
relief and a handle that is brightly coloured and clearly labelled with an
icon for easy and fast identification.
For wall-mounted Pull Cord callpoints, there is also a 15 mm grey oval
button labelled CANCEL in 3.5 mm letters.
fixings. Each callpoint includes a unique barcode for inventory control and
tracking.
The pull cord and handle are made from nylon and can be disconnected
to dip sterilise for improved infection control. The standard cord is 1 metre
long (3 m for the ceiling-mounted callpoint) with a 3 mm diameter and the
pear shaped handle is 70 x 25 mm. The cord and handle are available in
2 colours and styles:
• Red cord with red EMERGENCY CALL handle; and
• Green cord with green CALL handle.
The CANCEL button is manufactured from silicone rubber with an anti-
bacterial additive. For ceiling-mounted Pull Cord callpoints, a separate
Cancel Callpoint is required. See “Cancel Callpoints” on page 53.
Austco 57
Callpoints Tacera
Installation
The IP-CPS-PC is installed differently from the basica callpoint. The plate
size is Australian (Clipsal 2000) by default. The options are:
• /BS for a pull cord on a British plate.
• /Red for red cord & pull tag with Call and/or nurse silhouette.
• /Green for green cord & tag with Call and/or nurse silhouette.
Figure 5-14 Wall and ceiling mounted pull cord (not to scale)
IP-CPS-PC IP-CPS-PCC
Weak-link 10kg
Weak-link 10kg
3m cord
red/green
Pull Tag
3m cord
red/green
Pull Tag
The Snapback (TM) weak link will break apart if the tension on the cord
exceeds 10 kg (AS 3811). The link can be pressed back together and
reused.
The pear shaped pull tag is shipped at the end of the 1 metre cord with
the wall version IP-CPS-PC. It is sliding loose on the 3 metres cord of the
IP-CPS-PCC. The tag is in two pieces and pulls apart easily: it can be
secured at the proper height on the cord in situ.

Over Door Lights

Overview
Table 5-4 Tacera Over Door Light Series

IP-ODL-4RGB IP Over Door Light, 4 segment RGB LED
IP-ODL-3LED IP Over Door Light, 3 segment LED RED/GREEN/
YELLOW
A single-dome, multi-colour Over Door Light that has a shatterproof heat
resistant polycarbonate plastic lens. There are two types of over door
lights :
• Over Door Light with solid state LED coloured segments
• IP-ODL-3LED or 6LED with internal barriers dividing the lenses into 3
or 6 separate coloured segments.
• There are 2 solid state LEDs per colour that provide improved
reliability.
Figure 5-15 The Over Door Lights - 3 or 6LED
• The coloured segments in each IP-ODL are typically

programmed as:
Colours are as follows:
• LAMP1 for red.
• LAMP2 for green.
• LAMP3 for yellow.
• LAMP4 for blue.
• LAMP5 for orange.
• LAMP6 for white.
• Over Door Light with RGB LED coloured segments
• IP-ODL-4RGB with internal barriers dividing the lenses up to 4
separate coloured segments.
• There are 4 RGB LED cells that provide a range of colours
corresponding to X11 colour names for RGB colour values.
Austco 59
Over Door Lights Tacera
Figure 5-16 The Over Door Lights - RGB LED
• Coloured segments can displayed in a single and multiple

combined sectors:
• 1 sector: Entire Over Door Light can light or flash one solid
colour when there is a single active call type active or a high
priority call that overrides other calls.
• 2 sector :The Over Door Light can divide into half and half,
where 2 LED cells light or flash one colour and the other 2
cells display another colour. The top sector has the highest
priority call.
• 3 sectors:The Over Door Light can divide to a combination of
top 2 LED cells with one colour for a higher priority call and 2
different colour cells below, in order of call priority.
• 4 sectors: The Over Door Light can light or flash 4 different
colour cells, with the top cell being the highest call priority to
the lowest.
The brightness of LEDs in the Over Door Lights ensures that alerts are
easy to view from a distance of up to 15 m.

Installation
The lights mount into a single-gang Australian or North American wall
box. An optional surface mount plate is available for mounting without a
wall box. Note that there is no British sizing available for the ODL.
The lens plate is 111 x 68; the dome stands 53 mm above the wall
surface. It has a standard mounting pattern of 84 mm. Depth needed into
the wall box is at least 35 mm for cable termination (45 mm if cables have
molded strain relief boots). The flush surround will clip on top of the plate,
once decorating is completed, and is 116 x 76 mm. includes a unique
barcode for inventory control and tracking.
For surface mounting, simply select the appropriate size surround (SUR/
MNT-Box/1 or SUR/MNT-Box/2) and clip the surround to the wall box.
Figure 5-17 Dimensions of IP-ODL-3LED
34
Side View
Width
68
145
74
Side View
Length
116
Austco 61
Over Door Lights Tacera
Figure 5-18 IP-ODL-3 or 6LED Back
Figure 5-19 P-ODL-4RGB Back

Installation Guide Tone Sounders
Tone Sounders
Overview
The IP-ZTS Zone Tone Sounder is a small flush wall-mountable speaker
used to annunciate active Alarms on a Tacera nurse call system. It
mimics the annunciator tones and is typically mounted in corridors and
used as an alternative or in addition to Austco’s annunciator displays.
It incorporates a tone/chime circuit and speaker with on-board volume
control, and an optional MUTE button, to provide distinctive active Alarm/
Call alert tones for priority levels similar to those of the AN-series of
annunciators displays.
Figure 5-20 The IP-ZTS Tone Sounder Front and Back
The available tones are specified in the Tones section of the Alert
configuration on the IPnet Configuration page. Regional schemes can be
selected and modified or new tones created, allowing custom Call Types
to be alerted with custom tones if needed.
The circuit board incorporates an on-board adjustable volume preset.
Alert tone sounds can be silenced for one minute by pressing the optional
MUTE button. This silences the current active alarm only, all other Alarms
will sound normally.
Options
Chime Speakers with amplifier, IP-AM-CSP can be daisy chained to the
IP-ZTS as an alternative to relay alarms. Chime speakers mirror the
alarms of the IP-ZTS like master and slave.
Austco 63
Tone Sounders Tacera
Figure 5-21 The IP-ZTS extended with chime speaker AM-CSP
Speakers have an audio output of 0 dBm at 600ohms. The last speaker

need to be terminated at the Last Link port on the board.
Figure 5-22 The AM-CSP board

Installation Guide Relays and Inputs
Relays and Inputs

Basics
Relays and Inputs have a common construction and connection
procedures
Refer to “Relays and Inputs” for the following IPnet devices.
• Dual Relay
• OPT-8 Input Bridge
• IN-8 Input Bridge
Construction
Relays and bridges is enclosed in a slim line black plastic case with a
mounting flange, allowing the devices to be fixed to most surfaces. The
board’s components are illustrated on the cover.
The operating parameters of each relay and bridge, including input,
function and location, can be upgraded in real time without shutting down
the system. This allows changes to be made on a working system without
Connections
The device interfaces to the IP-CCT via a CAT5/6 cable with 
8-way modular connectors. Two IPnet ports allow both power and IPnet
data to pass through the device on one IPnet run.
Up to 15 IPnet devices can be connected per IP-CCT port, subject to a
maximum cable length of 300 m.
Relays and Bridges are plug-and-play with their own unique device
address – when connected to the IP-CCT, an IPnet address will be
automatically assigned. Access via a web-browser allows all Relays and
Bridges to be assigned their functionality, bed, room or area location.
Austco 65
Relays and Inputs Tacera
Dual Relay
Overview
The IP Dual Relay allows patients to control one or two light circuits in
their room using any of Austco’s handsets with light switching buttons.
For maximum flexibility, the Dual Relay can also be used to switch any
other connected device (such as blinds, door access, etc) from any other
input device, not just light buttons on a Call Pendant.
Figure 5-23 The IP-RLY Dual Relay
Activation
The Dual Relay integrates with any of Austco’s SteriButton Callpoints with
optional 6.5 mm pendant socket or 8 pin DIN socket. The relay is
activated by pressing a light control switch on the patient Call Pendant or
Entertainment Handset, and button presses toggle between turning a light
on and off. More than one input can switch an output on the Dual Relay,
and the input can be specified as either Equal, Invert or Toggle. See
“Configuration” on page 67 for details on the configuration.
Installation
1 Take off screws and remove the lid to access the board.
2 Unscrew the gland nuts and pass the electrical cable through the
gland nut and rubber grommet to the inside of the housing.
3 Terminate the electrical cable to common and normally open for a
single light switch operation.

Figure 5-24 IP-RLY board
Connections
Connection to the two mains light circuits is via screw terminal
connectors. Light switching is via single pole (change-over) relays rated 
8 A resistive load at 250 V max. The switching relay used has silent
operation, even when mounted within aluminium bedhead panels.
The IPnet ports and lighting cable terminals are both physically and
electrically isolated to 3.5 KV to ensure patient safety.
Maiximum current consumption is 30mA at 24 V when both relays are on
and 15 mA when on standby.
Configuration
Using the IPnet Controller web-based application, installers assign the
Dual Relay to a zone (room or rooms) and link trigger inputs to latched
outputs. Three inputs types may be defined:
• Equal - the input mirrors the action (pressing down and holding
for dimming lights)
• Toggle - the input switches On or Off depending on the current
state.
• Invert - Reverses the current status.
For details on Configuring the Relay, refer to Tacera Configuration Guide.
8 Input Opto-isolator
Overview
The IP-OPT8 is typically used to interface up to 8 inputs to a Tacera
Nurse Call System from external devices such as bed sensors, room
sensors, access control sensors, fire and smoke alarms, etc, allowing
Tacera to recognise and handle alarms from 3rd party systems.
Austco 67
Figure 5-25 The IP-OPT8 Input Bridge
Installation
1 Remove the IP-OPT8 lid to access the board.
2 Terminate the switch cable to the paired input terminals (normally
open switch).
3 Replace the lid and install the Input Bridge as required.
Figure 5-26 IP-OPT8 board
Connections
Call inputs are 3.5 KV opto-isolated and connected via 8 pairs of screw
terminal connectors. Call inputs are polarity independent and may range
from 8-30 V DC or AC rms to trigger a call.
If the input setting is set at Active High or Active Low, calls are
automatically cancelled when the activation input is removed. If the input
setting is set at Active Rising or Active Falling, triggered calls will be
latched until cancelled via its cancel link’s source device . The same
connections apply to IP-IN8 as well.

Digital Input Capture

Four input settings may be defined:
• Active High
• Call triggered: When input is a high.
• Call cancelled: When input is a low.
• Active Low
• Call triggered: When input is a low.
• Call cancelled: When input is a high.
• Active Rising
• Call triggered: When input receives a pulse from low voltage
to high voltage level.
• Call cancelled: Call is latched until cancelled via its cancel
link’s source device.
• Active Falling
• Call triggered: When input receives a pulse from high voltage
to low voltage level.
8 Input Digital
Overview
The IP-IN8 is typically used to interface up to 8 inputs to a Tacera Nurse
Call system from external devices such as bed sensors, room sensors,
access control sensors, fire and smoke alarms, etc, allowing Tacera to
recognise and handle alarms from 3rd party systems. The IP-IN8 has the
same connections as that of the IN-OPT8.
Figure 5-27 The IP-IN8 Input Bridge
Installation
1 Remove the IP-IN8 lid to access the board.
2 Terminate the switch cable to the paired input terminals (normally
open switch).
Austco 69
3 Replace the lid and install the Input Bridge as required.

Figure 5-28 IP-IN8 board
Digital Input Capture

Four input settings may be defined:
• N.O. (Normally Open)
• Call triggered: When input opens the circuit.
• Call cancelled: When input closes the circuit.
• N.C. (Normally Closed)
• Call triggered: When input closes the circuit.
• Call cancelled: When input opens the circuit.
• C. to O. (Closed to Open)
• Call triggered: When input changes from closed to open
circuit.
• O. to C. (Open to Close)
• Call triggered: When input changes from open to closed
circuit.
T Junction
Overview
The IP-TJ is better to be called as a port-expander, rather than an IPnet
device. The splitter is used to connect up to three CAT5 cables into one of
the two IPnet connectors on the IP-CCT controller. This enables installers
to connect more than 2 IPnet cable runs to a controller.
The number of devices that the IP-CCT manages remains a maximum of
32, with 30 devices recommended (to enable hot-swap).

The IP-TJ also provides a loop back option for the potential device failure
inherent to a daisy-chain topology. By connecting the IPnet cable back to
the T Junction, the signal of devices can be interrupted on one side
without compromising the following devices - their signal would simply be
processed on the other side of the failure.
Figure 5-29 The IP-TJ Splitter
Installation
The T Junction is installed near the IP-CCT as it requires high power than
other IPnet devices. Typically located in equipment cabinets or rooms, the
IP-TJ can be mounted to the wall near IPnet devices or celling mounted to
the main IPnet bus.
Figure 5-30 IP-TJ Splitter Installation
Connections
The T Junction interfaces to the IP-CCT via a CAT5/6 UTP cable with 8-
way modular connectors. Three IPnet ports allow both power and IPnet
data to pass through the devices.
Austco 71
There are two types of connectors in IP-TJ:

• Main IPnet Connector - connected to a IP-CCT or another IP-TJ
on the main IPnet bus
• Branch IPnet Connector - connected to IPnet devices
Connect a cable to one of its RJ45 connectors and then to one of the
IPnet connectors on the IP-CCT controller.
Use the two other cable runs to connect to the IPnet devices as usual.
Please refer to “Connections” on page 39.
Figure 5-31 IP-TJ board

6
H ANDSETS ,
P ENDANTS A ND
A CCESSORIES
Austco provides a wide range of handsets, pendants, and

accessories, which are available in different styles and serve
a variety of functions. These devices enable patients to
instantly communicate with their care-givers and also operate
room lights and television, at the comfort of their bed.
Austco 73
Handsets & Pendants Tacera
Handsets & Pendants

Table 6-1 Tacera Handsets & Pendants Series
Product Code Description Types

CP-SMH/G Multifunction Handset, Sterilisable, Green Button
Multifunction Handset
CP-SMH/O Multifunction Handset, Sterilisable, Orange Button
IP-CAA-EEH/ENT/G Ergonomic Entertainment Handset, Green
IP-CAA-EEH/ENT/O Ergonomic Entertainment Handset, Orange Entertainment Handset
IP-CAA-EEH/ENT/R Ergonomic Entertainment Handset, Red
CP-PCP/GB Patient Call Pendant with Light Control, Green Button, 2 m
CP-PCP/GB/4M Patient Call Pendant with Light Control, Green Button, 4 m
CP-PCP/OB Patient Call Pendant with Light Control, Orange Button, 2 m
CP-PCP/OB/4M Patient Call Pendant with Light Control, Orange Button, 4 m
Patient Call Pendants
CP-SCP/GB Patient Call Pendant, Green Button, 2 m
CP-SCP/GB/4M Patient Call Pendant, Green Button, 4 m
CP-SCP/OB Patient Call Pendant, Orange Button, 2 m
CP-SCP/OB/4M Patient Call Pendant, Orange Button, 4 m
CM-PM/GB Pendant, Momentary Action, Green Button, 2 m
CM-PM/GB/4M Pendant, Momentary Action, Green Button, 4 m
CM-PM/RB Pendant, Momentary Action, Red Button, 2 m Call Pendants
CM-PM/RB/4M Pendant, Momentary Action, Red Button, 4 m
CS-PMPAD Pendant with Air Pad
Ergo Plus Multifunction Handset

An ergonomically designed, easy-to-grip handset for patient control of TV
/music, lights and nurse call functions on a Tacera Nurse Call System.
The solid blue, water resistant case is non-slip and dip sterilisable, and
the soft touch buttons are recessed to avoid accidental activation. The
entire handset is manufactured from silicone rubber with an anti-bacterial
additive for improved infection control.
74 Chapter 6: Handsets, Pendants And Accessories

Installation Guide Handsets & Pendants
Figure 6-1 The CP-SMH Ergo Plus Multifunction Handset
The nurse call and light control buttons are large, backlit for ease of use at
night, and with Braille dots on the CALL button for easy identification by
the visually impaired.
Functions controlled from the CP-SMH handset include:
• Nurse / Staff Call – a large green (or orange) button containing
the
• Braille dots for the letter “N” for the sight impaired.
• TV / music – large grey tactile buttons to control the TV / music on
/ off,
• Channel up / down and Volume up / down.
• Bed / reading light – top of the large, yellow dual light switch
button.
• Room light – bottom of the large, yellow dual light switch button.
• An easy-to-access socket to connect external earphones for TV /
music audio is incorporated into the DIN plug of the handset
cable.
The callpoint CALL button and pendant removal alarm can be configured
as different and independent calls.
Austco 75
Entertainment Handset
The Entertainment Handset is an ergonomically designed handset for
patient control of TV / music, lighting and nurse call functions on a Tacera
Nurse Call System.
It incorporates a microphone and speaker that provide two-way audio

communication and allow patients to use the handset as a pillow speaker.
Figure 6-2 The CCA-EEH Entertainment Handset
The soft touch buttons are embedded to avoid accidental activation and
are manufactured from silicone rubber that includes an anti-bacterial
additive. The entire handset is manufactured from impact-resistant, white
plastic that can withstand the harsh cleaning disinfectants used in health
care facilities.
The buttons are large, unique in shape and back-lit for ease of use at
night and easy identification by the visually impaired.
Functions controlled from the CCA-EEH handset include:
• Nurse / Staff Call – a large momentary action green (or orange or
red) button.
• TV / music – large blue tactile buttons to control the TV / music on
/ off, Channel up / down and Volume up / down.
• Reading or room light - a large, yellow button to control the light
on / off.
The handset incorporates a microphone and speaker for use as an
intercom / two-way speech point.

The speaker also provides audio from TV / radio audio. It has a maximum
power rating of 1 W RMS and is mounted behind an O-ring seal, plastic
cone and fluid-resistant speaker holes.
An easy-to-access socket to connect external earphones for TV / music
audio is incorporated into the handset.
Ergoplus Patient Call Pendant

An ergonomically designed, easy-to-grip pendant for patients to activate
calls on a Tacera Nurse Call System.
The solid blue, water resistant case is non-slip and dip sterilisable, and is
available with or without patient control of lights. The soft touch buttons
are recessed to avoid accidental activation. The entire pendant is
manufactured from silicone rubber with an anti-bacterial additive for
improved infection control.
Figure 6-3 The CP-PCP Ergoplus Patient Call Pendant
The buttons are large, backlit for ease of use at night, and with Braille
dots on the CALL button for easy identification by the visually impaired.
The /TB version of pendants do not include backlighting.
Functions controlled from the CP-PCP pendant include:
• Nurse / Staff Call – a large green (or orange) button containing
the Braille dots for the letter “N” for the sight impaired.
• Optional bed / reading light – top of the large, yellow dual light
switch button.
• Optional room light – bottom of the large, yellow dual light switch
button.
Austco 77
Call Pendants
A palm-sized, easy-to-grip pendant for patients to activate calls on a
Tacera Nurse Call System. The casing is manufactured from white,
durable, impact resistant plastic.
Figure 6-4 The CM-PM Call Pendants
The 20 mm diameter button of the CM-PM is easy to press, coloured

green (or orange or red) for quick identification and contains dots for the
letter “N” for the sight impaired.
An optional air pad pendant is available (CS-PMPAD), which is a large 80
mm diameter soft touch, air-activated pad with cable for use by disabled
patients or patients with reduced manual dexterity.
Installation
The handsets and pendants are supplied ready to plug in. If you need a
linen clip or holder, you should place a separate order.The catalogue
code for Handset/Pendant holder is CP-HOLDER.
The Entertainment Handset pack contains a plastic hook and mounting
screw. The handset case has a recess in the back, behind the speaker,
and hangs from the hook on a bed side or bed head panel. Alternatively, a
hook mounted on a Clipsalâ 2000 plate can be ordered separately
(Catalogue code: C-2000H) when ordering the CCA-EEH.

When a call has been initiated from the CALL button on the handset/
pendant, the wall callpoint beeps and the corresponding CALL button
illuminates brightly. A solid-state reassurance light within the CANCEL
button on the wall callpoint also activates. These all combine to reassure
your patient that the handset is working correctly and that a call has been
activated. The /TB version of pendants do not include reassurance. The
callpoint CALL button and pendant removal alarm can be configured as
different and independent calls. Calls can be cancelled by pressing the
red illuminated CANCEL button on a callpoint.

Handset Connections
The handsets connect to any Tacera callpoint with an 8 pin DIN socket.
The 2m long cable is manufactured from 8-core multi-strand, double
insulated, white PVC cable. The Ergoplus Multifunction Handset cable
consists of two parts — a 3.5mm earphone socket and a 235mm cord-
saver that protects the callpoint socket, handset plug and cable from
damage should the cable be placed under severe tension, such as
moving the bed with the handset still connected. The Entertainment
handset cable has a strong, moulded plastic plug that protects the
callpoint socket from tensions.
For TV / music, the handsets interface with the Infrared Transmitter TV
Controller via an RJ10 modular connector on the rear of the wall callpoint.
For light control, the handsets interface with the IP Dual Relay via the
IPnet.
Pendant Connections
The pendant cables are 2 m in length and manufactured from 3-core
multi-strand, double insulated, white PVC cable and includes a large,
smooth plastic linen clip that, together with the non-clip case, helps keep
the pendant within easy reach of the patient. Longer cable lengths are
available as an option. The cables have a strong, moulded plastic, right-
angle plug that connects to any Tacera callpoint with a 6.5 mm pendant
socket. The design protects the callpoint socket, pendant plug and cable
from damage should the cable be placed under severe tension, such as
moving the bed with the pendant still connected. The pendant with light
control interfaces with the IP Dual Relay via the IPnet.
Austco 79
Over Bed Lamps Tacera
Over Bed Lamps

The CM-Dx series of lamps consists of 1, 2 or 3 large LED (20 mm
diameter) on a Clipsal white grid plate No: 2031VX. The six elements
LED, which emits high light levels at low current, is available in red, green
and yellow. The catalogue codes are CM-D1, CM-D2 and CM-D3. Make
the colour sequence explicit with /R, /G or /Y. The CM-D1 is available as
standard solid or flashing, indicate /F for flashing (i.e. CM-DF1/G for Over
Door Flash Light, 1 LED, Green).
Figure 6-5 CM-D 1/2/3 back and front
84 mm
The plate is the 2000 series standard size: 111 x 68, with a mounting
pattern of 84 mm. Depth needed behind the plate to accommodate the
screw terminals is 11 mm: it fits in a single gang wall box. The CM-Dx is
supplied with the 2 mounting screws and a white flush surround. The CM-
D1 and CM-D2 are available with the British plate /BS.
Installation
For surface mounting the CM-Dx use the 14 mm deep mounting block
Clipsal No: 2449ASD. The deep surround Clipsal No: 2000SM hides
both the grid plate and the block. Please refer to “Installation” on page 44.
Connections
Each LED is protected by its own regulator, which also ensures a
constant light level.
One wire brings 12 V power from the IP-CPS callpoint (CN3 screw
terminal block) to the CM-Dx + terminals. One wire each returns the
individual LED – terminal to the appropriate light switch (CN3 terminal
labelled "LAMP") on the callpoint.
Light duty cable can be used: data or security cable 7/0.20mm (AWG 24)
will do.

Installation Guide TV Controller
TV Controller
Table 6-2 TaceraTV Controller Series

AM-TVC TV Controller, Infrared (with Audio Amplifier)
IAM-TVR/L TV Controller Relay, Latching
AM-TVR/M TV Controller Relay, Momentary
The TV Controller is an Infrared transmitter for use with a Tacera Nurse

Call System that provides patients with in-bed control of the television in
their room.
Figure 6-6 The AM-TVC TV Controller
Comprised of a TV control circuit with Infrared transmitter and isolated

audio circuit, the device is housed in a small, insulated plastic enclosure
that is suitable for installation in ceilings or near the television.
The control module integrates with any Tacera callpoint with an optional 8
pin DIN socket. The buttons on a multifunction or entertainment handset
control the following:
• TV on / off;
• Channel up / down; and
• Volume up / down.
The Infrared transmitter provides totally electrically isolated remote
control of the television using the existing Infrared remote control receiver
on the television.
Television audio can be heard through the speaker in the entertainment
handset or through an earpiece connected to either a multifunction or
entertainment handset.
An in-built amplifier adjusts the television headset audio to a level suitable
for the entertainment handset speaker.
Austco 81
TV Controller Tacera
Installation
The AM-TVC is infra-red and is installed next to the TV set. The
dimensions of the housing is 83 x 54 x 28mm. It weighs 65 grams and can
be affixed on the side of a TV set with a piece of Velcro.
The infrared transmitting LED is at the end of a flexible black cable, about
500 mm long. It is affixed on the TV set with a piece of double-sided sticky
tape to position the LED in front of the infrared receiver. The
entertainment handset would replace the usual TV remote controller.
Connections
The TV Controller connects to the handset socket via a flat modular cable
and 4-way modular connectors.
The Infrared transmitter comes on a short lead with sticky-backed window

pad and is typically attached to the side or rear of the television.
The audio connection between the television and the handset is by
means of an audio jack on the controller that is connected to the audio
output jack on the television.
Audio output from the TV must be from a point that varies in amplitude
under the control of the volume Up/Down buttons.
The TV Controller operates at 12 V nominal voltage and current of less
than 10 mA supplied via the callpoint.
The controller’s electronics are protected against power surges, near
Configuration
The Infrared transmitter is programmed to operate the Infrared receivers
of the specific televisions on-site. A sample of the specific television’s
remote controller is required for custom programming using the AM-TVP
provided by Austco.

7
IP C ONNECT
D EVICES
IP Connect Devices are those devices that are connected to

the hospital LAN and managed by the IP Connect Server.
They include the staff stations, annunciators, and paging.
Austco 83
IP Connect Server Tacera
IP Connect Server
Table 7-1 Tacera Servers

IP-ACS-100 IP Connect Server with license for one GUI
IP-ACS-100-R IP Connect Server with license for one GUI, in 19”
rack mount enclosure
IP-ACS-100-R/2 2 x IP Connect Servers with license for one GUI, in
one 19” rack mount enclosure. Designed for
redundant server application
The ACS-100 IP Connect Server is Austco standard server for nurse call.
It is appropriate for both Hospital and Aged Care environments. It is
usually wall-mountable and manages a pre-defined maximum number of
beds and devices. Several servers may be needed for larger sites with
multiple floors.
Austco also offers rack-mountable versions of ACS-100, which are
specifically designed to fit into a rack. Two types of rack-mountable
versions are available — IP-ACS-100-R and IP-ACS-100-R/2. The IP-
ACS-100-R version encompasses one IP Connect Server in a 19” rack
mount enclosure, while the IP-ACS-100-R/2 encompasses two IP
Connect Servers in one 19” rack mount enclosure.
Figure 7-1 IP-ACS-100-R
84 Chapter 7: IP Connect Devices

Installation Guide IP Connect Server
The IP-ACS-100-R/2 version serves the redundancy feature — when

something goes wrong with one device, the other device takes over the
functions and the system continues to run.The server is the call manager
system for Austco devices and is based on Intel and Linux technology. It
has been specifically designed to fit Health Care environment and
primarily integrates with Austco devices.
Figure 7-2 IP-ACS-100-R/2
The ACS-100 is also the DHCP and time server for Tacera. Using the
Intel Atom processor and Mini ITX form factor gives the ACS-100 proven
performance, reliability and flexibility. Solid-state storage in the form of
industrial grade Compact Flash and SATA Disk on Module (SATADOM) is
used further enhancing reliability.
Webmin, a web management utility is installed on the ACS-100 at the
Austco factory and is run from a Web browser on a PC or laptop
connected to either LAN adapter. It allows easy on-site (or off-site)
configuration of the ACS-100 and IP Connect Server applications.
System level administration, diagnostic and setup tasks can be carried
out via a PC Terminal session using an onboard RS-232 port. Onboard
PS2 keyboard and VGA connectors allow even more basic to the ACS-
100 using a keyboard and monitor. Knowledge of Linux commands is
necessary if the ACS-100 is accessed using these methods.
Austco 85
Two separate LAN adapters allow flexible and simple network setup. One
LAN adapter is designed to be used to connect to the Tacera Nurse Call
System. The second LAN adapter is used to connect to the network with
Tacera staff stations and integrations. The integration LAN can itself be
the corporate LAN or connected to the corporate LAN.
Figure 7-3 Network diagram with ACS-100
Do not inter-connect nurse call LAN with integration LAN or between

adjacent ACS-100 servers.
A LCD on the front panel of the ACS-100 displays boot-up messages;
during normal operating mode the same display shows the IP address of
the ACS-100 LAN adapter used to connect to IP Corporate LAN.
Power supply is a nominal 24V DC. A dedicated power supply is provided
with the ACS-100; however it is recommended that the ACS-100 is
powered from the Austco nurse call battery-backed power supply.
Four USB ports allow a range of serial peripherals and input devices to be
connected. Serial to USB converters may be required for some
applications.

Hardware Specifications
Form Factor Mini-ITX, compatible with microATX (171.45 x 171.45mm)
Processor Support for the following:

Intel® Atom® processor 230 with a 533 MHz system bus
Chipset Intel® 945GC Chipset, consisting of:

Intel® 82945GC Graphics Memory Controller Hub
(GMCH)
Intel® 82801GB I/O Controller Hub (ICH7)
Memory DDR2 1GB
Audio 4-channel (2+2) audio sub-system using Realtek ALC662

HD audio codec
Video Intel® GMA950 onboard graphics sub-system
Legacy I/O Control SMSC LPC47M997 based Legacy I/O controller for
hardware management, serial, parallel, and PS/2 ports
Peripheral Six USB 2.0 ports (two onboard)

Interfaces Two serial ATA (SATA) headers
One serial port
One parallel port
One PATA IDE interface with UDMA 33, ATA-66/100
support
PS/2 keyboard and mouse ports
LAN Support 10/100 Mbits/sec LAN subsystem using Realtek

RTL8102EL LAN adapter device
BIOS Intel® BIOS (resident in the SPI Flash device)

Support for Advanced Configuration and Power Interface
(ACPI), Plug-and-Play, and SMBIOS
PCI LAN Adapter 100BaseTX IEEE802.3 10 Base-T – Realtek

Ethernet controller
SATA Storage SATA Disk on Module (SATADOM)

Adapter 2 GB Vertical - Right angle - InnoDisk
Compact Flash Right angle adapter 40 Pin IDE connector

Adapter
Compact Flash ICF 4000 – 2GB InnoDisk

drive
USB interface Support for Edgeport (by Digi®) USB to Serial adapter 2
to 8 ports
Austco 87
Installation (Wall-Mountable Version)

The following steps must be taken to
properly install the ACS-100:
a Open the ACS-100.
b Connect the network cables.
c Connect the Power Supply
(Austco UPS).
d Apply power to the ACS-
100.
e Backup the Compact Flash
drive after configuration.
f Backup the SATADOM
thumb drive (optional).
g Close the ACS-100.
Removing and Replacing the ACS-100 Lid

The ACS-100 is contained in an enclosure designed for wall or shelf
mounting. Connectors are only visible when the lid is removed.
1 Using a Phillips screw driver, remove the four screws from the top of
the case.
2 Slowly lift the lid from the base. The lid is attached to the base by an
earth strap; there is also a cable for the power switch that can be
damaged if the lid is removed with force.
3 The lid can be placed to one side. Ensure that all plugs and cards are
fully seated as they could have become loose during transport.
Figure 8 The ACS-100 with lid removed
Power Switch
Display
and LEDs
Cable opening
Compact
Flash Card
(CF) Drive
4 Once cables have been connected and power applied, refit the lid into
place and replace the four screws.

Connecting Cables
1 The power and interface connectors are located on the base unit. All
cables should be routed through the cable opening below the
connectors.
2 Connect the data input and output cables before power is applied.
3 Connect power to the interface adapters (MOXA serial to Ethernet).
The diagram below shows the typical connections for a site with serial
input and output data.
Figure 7-1 Connection label
Parallel Port: LAN Port (eth1):

Connect Edgeport Serial converter 10.1.1.250 (labeled Austco
LAN)
(MOXA NPort 5110 required for
Austco#2 serial)
LAN Port (eth0):

192.168.1.172.
Connect to Tacera
Client LAN
RS232 Serial Port: USB Ports:

Reserved for diagnostics Connect Edgeport Serial converter
38400 8N1 (no flow control)
4 Connect the supplied ACS-100 power lead to one IP-PSA-24V output

and the other end to the UPS connector of the ACS-100. The ACS-
100 requires up to 2 A (max) at 24 V DC. Typical current consumption
is 1.75 A.
Figure 7-2 The Austco UPS connector
UPS connector
Caution 
Please take care when handling the ACS-100 to avoid damage
caused by static discharge.
Austco 89
Powering Up the Server

1 Turn the key switch to the ON position on the ACS-100 lid. Once
power is applied to the UPS connector, the ACS-100 will boot up in
approximately 30 seconds. Once fully started, the ACS-100 will be
running IP Connect with a default setup. The display screen will show
the IP address of the adapter used to connect to the Tacera Staff
Station.
Note 
If the key is removed and the ACS-100 left in the ON position,
the server will automatically restart itself if power is
interrupted.
Tip 2 You can access the server configuration using Webmin. See the
The ACS-100 can Tacera Configuration Guide for details.
be accessed via Figure 7-3 The Message Display and LEDs
Webmin from
either eth0 (default Power LED (Green) ON OFF
192.168.1.172) or
eth1 (default
10.1.1.250).
Power switch
Message Display Error LED (Red)
Shutting Down the Server

The server should be switched off using Webmin; however it is possible to
shut down the sever using the key switch.
1 Under Webmin, click System>Bootup and Shutdown. The Bootup

and Shutdown page appears.
Figure 7-4 The Bootup and Shutdown page
2 Click Shutdown System. The server powers off.
Alternative Step You may also power down the server by turning the key to the OFF
position. The ACS-100 will go through a save shutdown sequence
and after about 7 seconds the LCD screen will go blank
Warning 
Remove the power lead before removing any of the drives.

Backing Up the CF Drive

The ACS-100 operating system (Linux) and the IP Connect Server
software are stored on the Compact Flash (CF) drive. The CF drive is
loaded with a default image file at the Austco factory. The CF drive also
stores some setup information for the ACS-100 including its IP address
setting and IP Connect license files. These settings are likely to be
changed on-site. The ACS-100 is supplied with a backup CF drive.
Backing up the CF drive should occur after final site commissioning and
testing.
1 Install WinImage (included on the Tacera CD) on a Windows PC

(usually a laptop) that is used for site diagnostics, configuring and
backup.
2 Ensure the server is powered off; the key is in the OFF position or the
power lead has been removed.
Caution 
The CF drive must be backed-up after Tacera has been configured
on-site.
3 Remove the CF card from the socket on the left hand side of the
board (Figure 7-8). The CF card is attached to a secondary board (CF
to IDE adaptor card) that may come loose if not pressed down while
pulling on the card. Grasp the CF card firmly and pull straight out,
taking care not to lift or twist the card as this may damage the
connector pins.
4 Connect a card reader to the PC and insert the CF drive from the
ACS-100.
5 Start WinImage and click on the Disk menu. The option to use the CF
drive should be available.
6 Create the Backup Image:
a Select the appropriate drive and then click the Creating Virtual
Hard Disk image from physical drive option. The Creating
Virtual Hard Disk image from physical drive window appears.
Figure 7-5 The Creating Virtual Hard Disk image... window
Note 
Ensure the Create Fixed Size Virtual Hard Disk option is
selected.
Austco 91
Figure 7-6 The progress b Select the CF drive from the list and click OK. The Save As
window window opens.
c Navigate the folder structure to select a location for the image file
and enter a File Name in the field. The Compact Flash drive can
be backed-up on any hard-drive with 2GB of free space available.
d From the Save as Type list, select the .ima format as it is
compatible with other image utilities.
e Click Save. A Reading disk progress window appears.
f When backup is complete (100%), the progress window should
disappear. You may need to click Cancel to exit the window.
7 Remove the original CF drive and insert the Backup CF drive.
8 Restore the created image on the Backup CF Drive:
a Click on Disk>Restore Virtual Hard Disk Image on physical
drive. The Restore Virtual Hard Disk Image on physical drive
window appears.
b Select the CF drive and click OK. The Open window appears.
Figure 7-7 The Open window
c Navigate to the previously created image and click Open. A

confirmation warning appears.
d Click Yes to restore the image. The Writing disk progress window
appears and should disappear when the restore process is
completed (100%).
9 Replace the original CF Drive with the Backup CF drive in the card
socket.
10 Run Tacera on the Backup CF drive and ensure that all the data is
present and the configuration is working.

Replacing the ACS-100 SATADOM Drive

The SATADOM is used to store site specific information such as Tacera
configuration files and log files. It is recommended that this too is backed-
up. Use the backup facility in Webmin; see the Tacera Configuration
Guide for details.
1 The SATADOM card is connected to the Serial ATA socket and

located in front of the CF Drive socket. If you need to replace the
SATADOM, disconnect the SATADOM power cable first.
Figure 7-8 The IP Connect Server Cards
Compact
Flash drive
CF to IDE adaptor card
SATADOM
card
Key clip (located back)
Caution 
An extra SATADOM card is not supplied with the ACS-100.The CF
Drive and SATADOM card are not hot-swappable on the ACS-100.
The ACS-100 must be shut down (turning the power switch key to the
OFF position) before either drive can be removed.
2 Remove the CF to IDE adaptor card by pulling straight up.

3 Remove the SATADOM card from the Serial ATA socket by pressing
the thumb key clip and grasping the SATADOM card firmly, then
pulling straight up.
Upgrading the IP Connect Server

Austco will periodically release a software patch for Tacera. These are
usually meant to fix bugs or add interim functionality. Software patches
are available on the Austco website.
A separate document guiding you through the patch upgrade process
exists and is supplied by Austco Tech Support.
Installation (Rack-Mountable Version)

The installation procedure for the rack-mountable version of the ACS 100
IP Connect Server is same as that of the wall-mountable version, except
the lid removal and replacement task, as the sockets are already exposed
in the rack-mountable units.
Austco 93
Connections
The ACS-100 is set up at the factory with two IP addresses:
• Eth0 - 192.168.1.172 (subnet 255.255.255.0) -Integration LAN
• Eth1 - 10.1.1.250 (subnet 255.0.0.0) - Nurse Call LAN
The ACS-100 must receive alarm information via eth1 (10.1.1.250).
Note 
The Eth0 IP address is static assigned.
The alarm information can be from IP-CCT controllers, ASM or Austco#2
protocol from Austco's older 2G systems. If the ACS-100 is to process
alarms from an Austco 2G system (ASM protocol), the 2G system must
send ASM messages to 10.1.1.250 port 24950. There are ACM templates
specially created so that ASM messaging is set up to match the ACS-100
default settings.
Note 
Alternate port can be defined in configuration.
Note 
IP Connect uses port 24950 to communicate with Austco
nurse call. Some minor editing of existing ACM using Austco
Site Configuration files may be required if the factory default
ACS-100 is used on older sites.
There are upgrade paths available to upgrade older 2G (or even 1G)
staff-stations so that the 2G system can communicate with the ACS-100
via this eth1 (10.1.1.250).
Alternatively the ACS-100 can accept either ASM or Austco #2 protocols
via a serial to UDP converter (the MOXA range is recommended).
Ethernet Network
IP Connect Server accepts input messages (XMLBlaster messages from
the IP-CCT controllers, ASM or Austco2 messages from Austco 2G)
through eth1 (10.1.1.250). The ACS-100 USB ports are not available to
accept input messages. In some cases, a Serial to Ethernet converter is
required. Austco recommends using industrial type converters such as
MOXA.
Additional Clients can also be connected to the IP Connect Server on the
network server through Ethernet. This is generally a separate Ethernet
and part of the normal IT network.
Note 
When a site has multiple ACS 100s, the nurse call LAN Eth
1of each ACS 100 must not be interconnected. The
integration LAN Eth0 should be connected on the same
subnet.

Installation Guide Staff Stations
Server IP Address
Tacera’s User Interface clients communicate on an Ethernet LAN
dedicated to the nurse call system. They are installed on a computer
running Windows XP PRO-SP3 or Windows 7.0 or shipped with a
dedicated UL graded, touch-screen nurse station.
Caution 
Automatic JAVA updates on the Windows PC can have an impact on
Tacera as it is based on JAVA.
Serial - RS232
The IP Connect Server is able to connect up to 8 Serial devices (AN4-50,
Chime, Pager Base, etc.) using an Edgeport converter. The devices can
be configured using IP Connect Site Configuration.
The standard RS232 is designed to communicate reliably with a single

device over a maximum of 100m of cable. To have several annunciators
and a CM-PB/ETH on the same line, it is recommended to use differential
drivers. Install an interface converter RS232 to RS485 which is a small
box (80 x 35 x 22mm) that plugs into the PC port and will drive up to 10
receivers on a maximum line length of 1200m.
Staff Stations
Table 7-2 Tacera Staff Station

IP-TSNS Touch Screen Nurse Station
IPC-Tacera Tacera User Interface
A desk mounted Nurse / Staff Station with a resistive touch screen runs
the Tacera Graphical User Interface. Optionally, the Tacera Nurse Station
can be installed on any PC meeting the System requirements to use an
existing computer on-site as the Tacera Staff Station.
The IP-TSNS Staff Station provides audio / visual annunciation and

display of alarms / calls received from any bed station or other callpoint
on a Tacera Nurse Call System.
Austco 95
Staff Stations Tacera
Figure 7-9 The Touch Screen Staff Station
The optional speech handset provides VoIP two-way speech

communication, allowing calls between the touch screen and any speech
point on the system to be easily initiated or answered. The speech
handset also allows calls between the Tacera User Interface and SIP
VoIP telephones connected to the system.
For each call, the status is displayed in large, clear characters or map
format, and contains call duration, call location, call type and priority. In
addition, call information is output to ports for display on remote corridor
annunciators, pagers and / or wireless telephone handsets, as well as for
printing.
The Staff Station incorporates a built-in tone sounder with different
mutable alarm / call alert tones.
Alarm / call messages are sent to fixed or mobile messaging devices such
as telephones, annunciators, pagers and wireless telephones in
accordance with a dynamic messaging assignment table. Primary,
secondary and backup levels of messaging assignments for patients /
beds are provided, with automatic repeat messaging and / or escalation.
Staff can change messaging assignments at any time using the touch
screen.
Messaging incorporates functions to send pre-defined and free text
messages. The system can be configured to cancel calls at the Nurse
Station rather than at the point of origin.

Installation
If the Tacera staff station is purchased from Austco, the Tacera
StaffStationapplication is pre-installed.If a dedicated, infection control
staff station is not required, a standard PC can be used as the staff
station. This option allows you to reuse an existing system and run the
Tacera User Interface (IPC-Tacera) on it. This can be combined with a
standard USB handset to provide a fully functional Staff Station.
To launch the Tacera software application

1 :Double-click the icon on the desktop. When the Tacera GUI is
launched for the first time, the IP address of the IP Connect sever
must be specified.
Figure 7-10 The Tacera launch screen
2 Click the Choose Server button on the initial splash screen. The
Choose Server window opens.
Figure 7-11 The Server Address window
3 Enter the IP address of the ACS-100 to which the Tacera GUI needs
to connect.
4 Click OK. The Tacera GUI will download required settings from the IP
Connect Server and launch the Home page.
Austco 97
Connections
Staff Stations are usually connected onto the integration LAN and receive
call alarms via the IP Connect Server.
Staff Stations can be deployed over Citrix networks, providing the facility’s
IT department full control of all aspects of the deployment and
maintenance at a single location.
Wiring
The Touch Screen Nurse Station electronics are protected against power
surge, near lightning strike, cable shorts and power reversals.
Configuration
Configuration of the User Interface is detailed in a separate guide. See
the Tacera Configuration Guide.
System Requirements
The following tables define the minimum PC requirements necessary to
install Tacera.
Table 7-3 Client PC Minimum Specifications

Tacera User Interface
Hardware Requirements
PROCESSOR (CPU) 1.2GHz or faster 32-bit (x86) or 64-bit (x64)
processor
MEMORY 2GB RAM
DISK SPACE Tacera (100MB or greater)
JRE v1.6 (100MB or greater)
JDK v1.6 (200MB or greater)
MONITOR/DISPLAY/ 17” LCD and above with a minimum resolution of
GRAPHICS 1024x768 (XGA) pixels
Resistive touch-screen supported
REMOVABLE STORAGE DVD Drive or USB Thumb Drive
NETWORK Wired or wireless network interface with Austco
CONNECTIVITY Nurse call LAN connectivity (100Mbps or faster)
KEYBOARD & MOUSE Standard Keyboard & Mouse
Tacera Configuration Tools
Minimal Hardware Requirement (In addition to above)
DISK SPACE IP Connect Site-Config (50MB or greater)
SVG MapEditor (20MB or greater)
IP Utility (20MB or greater)
Voltage Calculator (30MB or greater)
Software Requirements
OPERATING SYSTEMS Microsoft Windows XP Prof x32 Edition with SP3
(Recommended)
Microsoft Windows 7 x32/x64 Edition with SP1
JAVA PLATFORM JRE v1.6 or above
JDK v1.6 or above

User Interface
The Tacera Nurse Call System comes with a comprehensive software
application that provides a clear display of calls as well as features like
rostering, swing ward, and call assignment for staff pagers, VoIP, fixed or
wireless telephones and Vocera badges.
Figure 7-12 Tacera User Interface screen
Full ward statistics and reporting add an extra level of functionality for
administrators and nurse managers.
When loaded onto a Windows computer, the Tacera User Interface
provides audio / visual annunciation and display of alarms / calls received
from any room or bed callpoint on a Tacera Nurse Call System.
The status of each call is displayed in map format or large, clear
characters, and contains call priority, location, type and duration. In
addition, call information is output to ports for display on remote corridor
annunciators, pagers and / or wireless telephone handsets, as well as for
printing.
When used with a speech handset, the system provides full duplex, VoIP
two-way speech communication. This allows calls between the Tacera
User Interface and any speech point on the nurse call system to be easily
initiated or answered. The system can be configured to cancel calls at the
Nurse Station rather than at the point of origin. A speech handset also
allows calls between the Tacera User Interface and SIP VoIP telephones
connected to the system.
Austco 99
The user interface, combined with a speech handset, enables nurses /

staff to:
• Answer calls
• Call patients
• Make public announcements
• Alter patient / bed to nurse / staff pager / telephone assignments
• Edit text or text-to-voice messages
• Send a text or text-to-voice message to other designated staff
Alarm / call messages are sent to fixed or mobile devices such as
telephones, annunciators, pagers and wireless telephones in accordance
with a dynamic messaging assignment table. Primary, secondary and
backup levels of messaging assignments for patients / beds are provided,
with automatic repeat messaging and / or escalation. Staff can change
messaging assignments at any time.
Messaging incorporates functions to send preset and free text messages.
Nurse Stations can be deployed over Citrix networks, providing the
facility’s IT department full control of all aspects of the deployment and
maintenance at a single location.
Software Installation on a PC
The Tacera Staff Station software must be installed on a compatible PC
with the minimum System Requirements. The following procedure is
followed when the staff station application has not already been installed.
1 The CD received with the ACS-100 has the Installation software for
the Tacera Staff Station. Prior to running this install package it is
important to make sure that the PC has Java installed. If necessary,
visit the Java website (http://www.java.com) to install the latest
version of Java.
2 Once Java is installed, launch the install application for Tacera
(IPConnect.Tacera,either 32 bit or 64 bit), depending on the
architecture of the PC). For details on installing the software, see the
Tacera Configuration Guide.
3 The PC must be connected to integration LAN and the IP
configuration set, based on the corporate policy. Contact Windows
Help for assistance on how to set up the IP settings of different
Windows OS versions.
4 Once the application is installed, you must define the server the staff
station connect to upon launching Tacera initially. See “Installation”
on page 97.

8
A NNUNCIATORS
The annunciators are connected to the IP Connect Server via

ethernet.Call tones matching the call priorities ensure that
staff are alerted to calls when not within sight of annunciators.
Tacera works with two types of annunciators — AN-PD1 and
AN-DD.
Table 8-1 Tacera Annunciators

AN-PD1 Annunciator, Programmable Display, 12 Character,
50mm
AN-PD1/DB Double-sided mounting bracket for annunciator, Pair
IP-AN-DD IP Annunciator display driver
IP-AN-DD/D IP Annunciator display driver dual HDMI
Austco 101
AN-PD1 Tacera
AN-PD1
The AN-PD1 is a high resolution, alphanumeric LED display providing
audio / visual annunciation of active calls by means of text messages with
accompanying alert tones based on priority. This IP-based device allows
text messages, colours and tones to be completely configured for the
facility. Multiple Annunciators can be connected anywhere on the LAN.
Figure 8-1 The AN-PD1 Annunciator
The AN-PD1 Annunciator uses 50 mm tall, high-efficiency LED modules

in a wide-angle panel with a resolution that ensures messages are easy
to read from a distance of up to 20 m.
The high resolution of the display allows all English and European ASCII
characters to be clearly displayed.
The Annunciator uses proportional fonts so that characters are only
displayed at their required width rather than a fixed width. On average,
the Annunciator displays 12 characters and automatically scrolls
messages that are longer than can be displayed in the 8 x 64 area. A
maximum of 24 messages can be stored and displayed at any one time.
There is an area to the right of the Annunciator that is used to display a
bar graph of the number of active calls. 3 vertical columns (red, orange
and green) graphically display the type and number of pending calls.
The Annunciator can be programmed on-site using a laptop and the
Austco application PCDLP. The configuration data is downloaded into
flash memory, ensuring data is protected in the event of power loss. For
information configuration, see the Tacera Configuration Guide.
The Annunciator is supplied with a wall-mounted (Clipsal™ 2000)
breakout plate which houses an RJ-12 and RJ45 socket that match
equivalent sockets on the back panel of the Annunciator. Short patch
leads are also supplied.
102 Chapter 8: Annunciators

Installation Guide AN-PD1
Wall Outlet
The AN-PD1 to wall outlet patch leads are 200 mm long so consideration
must made to mount the AN-PD1 close to the wall outlet; this keeps the
installation neat as well as ensuring the RS485 data bus is not
compromised by having long stubs.
Figure 8-2 Wall Outlet for Annunciators
Installation
The AN-PD1 is supplied with mounting brackets enabling it to be ceiling
or wall mounted. The brackets allow the AN-PD1 to be tilted to give a
proper viewing angle.
Figure 8-3 Rear View of the Annunciator Each mounting bracket has
two 4 mm holes enabling
appropriately sized screws
or bolts to be used to
securely mount the AN-PD1
to the surface. The diagram
below shows the hole
centres of the brackets. Two
alternatives of bracket
positioning are shown.
Figure 8-4 Annunciator
Bracket
Austco 103
AN-PD1 Tacera
Ethernet Connections
The Annunciator is an IP device that can be connected to the Tacera
Nurse Call System over the nurse call LAN using standard CAT5/6 cable.
This makes it easy to install and allows the system to monitor the device
for connectivity and errors.
The Annunciator also supports Austco’s #2 protocol using RS485 so that
it is compatible with existing sites that are running AN-series
Annunciators. However, the newer features such as scrolling of long
messages and display of time will not apply.
Austco’s APB protocol is also supported, providing the added benefit of
bi-directional communication with the Tacera server for non-nurse call
displays such as greetings or time / date displays.
There is an RJ-45 socket at the back of the wall outlet for connection to
the Ethernet LAN.
Power Connections
The high-efficiency LED modules have reduced power consumption to
150 mA (typical) and a maximum of 290 mA at 24 V. When there are no
active calls, the Annunciator can be configured to display the current time.
Two blocks of screw terminals are used to connect 12-24 V DC power
and RS485 data if required.
The screw terminal blocks are also used to feed DC power to the AN-
PD1. Traditionally the voltage would be 13.8V, however the AN-PD1 can
be powered from DC voltage sources between 10V and 30V. In large
sites with a number of AN-PD1s, it might be advantageous to run the AN-
PD1s with a higher voltage thereby reducing the current requirement of
the power cables.
Master-Slave Connections
The AN-PD1 can be connected in a mirrored fashion where a master AN-
PD1 drives a number of slaves. A maximum of eight slaves can be
connected to a single master. The RJ-45 socket of the wall outlet allows
the master to connect to the Tacera nurse call LAN via CAT5/6 cable. The
RJ-12 socket of the wall outlet serves two purposes — establishes a
RS485 connection, as well as power connection. The master slave
connection involves back-to-back RJ-12 sockets interconnected with
each other in a daisy-chain fashion.
Note 
The RJ-45 sockets of the slave annunciators are left unused.
Configuration
A special configuration and download utility (PCDLP AN-Console) is used
to configure the Annunciator and download current configurations during
service calls.
The alert tones and message colours for all call priorities can be
customised to suit particular applications or global regions. The
Annunciator can be programmed to display messages from multiple
areas, allowing calls to go to a specific ward display and higher priority
calls to go to adjacent ward or floor displays as required.

Installation Guide AN-PD1
The firmware and operating parameters of each Annunciator, including

priority tones and colours, can be upgraded in real time without shutting
down other parts of the system. This allows changes to be made on a
working system without interruption to the operation of the system. For
more information on Annunciator configuration, please refer to the Tacera
Configuration Guide.
Audio Adjustments
Maximum speaker volume is pre-set by a potentiometer accessible from
the front of the annunciator. Use a small blade screwdriver. The
potentiometer is directly behind a hole below the annunciator screen.
Figure 8-5 AN-PD1 speaker
Speaker Cover
Power On Indicator
Volume Adjustment
Austco 105
IP-AN-DD Tacera
IP-AN-DD
The AN-DD annunicators, also known as LCD annunciators, employ a
high resolution LCD 24’’ display, which ensures that the messages are
easy to read from a distance of up to 20 m.
The Annunciator has selectable fonts so that characters can be displayed
at their required size. When there are no active calls, the Annunciator
displays the current time in a full screen analog clock format or
alternatively display a customised message, such as infection control
reminders.
The Annunciator can be programmed on-site using the touch screen for
parameters such as network address. To help minimise disturbing your
patients when they are sleeping, the Annunciator can be programmed to
soften the alert tones at night time.
Connections
Figure 8-6 P-AN-DD Rear View
Ethernet connection to the nurse call LAN
Power LCD Display
The IP-AN-DD is connected to the Tacera Nurse Call System over the
nurse call LAN using standard CAT5/6 cable. The device is connected to
the LCD display via USB port. A separate AC adapter from the mains
supplies power to the IP-AN-DD.

Installation Guide IP-AN-DD
Note Cables are not Figure 8-7 Sample HDMI Splitter

provided by Austco.
When the site requires multiple LCD displays, you can use a HDMI splitter
to receive input from a single IP-AN-DD and deliver it two LCD displays.
The HDMI splitter is USB powered. There is an internal watch-dog system
that looks after the GUI restart when the application fails to function
properly.
Figure 8-8 IP-AN-DD Front View
CF Slot
Configuration
Webmin is the http interface for IP-AN-DD drive maintenance and control.
You can customise several settings for the LCD annunciator, such as call
filtering, logo display, graphical resolution, fonts and styles. Webmin also
offers troubleshooting options for IP-AN-DD.
Refer to the Tacera Configuration Guide for more details on configuring
the IP-AN-DD.
Installation
There are three ways you can install the IP-AN-DD annunicators:
• Fix the IP-AN-DD behind the monitor, using the screw holes
provided. See the following picture.
Austco 107
IP-AN-DD Tacera
Figure 8-9 The IP-AN-DD fixed behind monitor
Ceiling Mount
IP-AN-DD
LCD Display
• If you have employed a LCD ceiling mount that accommodates

two monitors on both sides of the unit, then you can mount the IP-
AN-DD on the ceiling space and use a HDMI splitter to give
inputs to the two LCD displays. See the following diagram.
Note When you plan to Figure 8-10 The IP-AN-DD with HDMI splitter
place the IP-AN-DD
in Communications IP-AN-DD/D
room, there is a
limitation with HDMI
cable length, which CAT5/6
is typically 5 m.In
that case, you need
to use extenders,
both at the sending
and receiving end. HDMI Splitter
LCD Displays

9
I NTEGRATION
The CM-PB/ETH Ethernet paging base Integrates with

Tacera and offers a great deal of flexibility in terms of
configuration options.
Table 9-1 Paging Devices

IP-PB/ETH/U Communication module, paging base, ethernet,
UHF inc licence
IP-PB/ETH/V Communication module, paging base, ethernet,
VHF inc licence
CP-ANT/UHF External paging antenna, UHF
CP-ANT/VHF External paging antenna, VHF
Austco 109
Tacera
Figure 9-1 CM-PB/ETH Paging base
Note 
Older Paging bases
can still be used and
are detailed in the
Medicom and
CallGuard
installation manual.
The CM-PB/ETH is connected to the Austco LAN and receive paging

messages from the IP Connect Server on that LAN using Austco ACMIP
protocol.
The CM-PB/ETH also retains the ability to accept Austco APR protocol
and to be connected to an Austco system as a RS485 or a RS232 device.
In this case CM-PB/ETH COM2 is used as a RS485 port and CM-PB/ETH
COM3 as a RS232 port.
The compact enclosure reduces the space requirements during
installation, while ensuring that the connections are internal, making
accidental disconnection from the system more difficult.
Figure 9-2 Side view of CM-PB/ETH
EC-H32 Angela Processor
Ribbon cable
RJ 45 connector to
Ethernet
display
ECB-CCB Base Board

Earth
Point
110 Chapter 9: Integration

Installation Guide Paging Base Installation
Paging Base Installation

The enclosure is 252 x 244, 72 mm high and weighs 2.04kg. The lid is
attached to the chassis by four M3x6 screws, which are on the topside.
Once removed, the boards and connectors are accessible. Four round
(punch-out) holes are on the floor and bottom side of the chassis, two
holes are 25mm, and two are 20mm, giving alternative methods of cable
routing.
The chassis is bolted on to a flat surface with four pan head screws, M4,
in a rectangular pattern 199 x 180 mm.
To install, terminate the cables first, thread them through a suitable
chassis punch-out hole, and then bolt the chassis to the wall.
Warning 
The transmitter maximum power is 5 Watts. It will interfere with
electronics within 2 metres of its antenna. We recommend it be
installed at least 3 metres away from other parts of the nurse call
system or its cabling.
Figure 9-3 Footprint of CM-PB/ETH
Transmitter Module
Processor Board Stack
Austco 111
Connections Tacera
Connections
Connections to the CM-PB/ETH are made inside the enclosure, once the
lid is lifted.
Figure 9-4 End view of CM-PB/ETH with Lid Removed
The CM-PB/ETH requires a 24 V DC power source. This is connected via

CN2.
LAN Connection
As shown on Figure 9-4, the RJ45 connector is on the right hand side of
the CM-ETH2 (Janus) board which is under the EC-H32 (Angela)
processor board.

To meet Australian Electromagnetic emission standards, it is necessary
when terminating the Ethernet cable to fit a ferrite material bead. Please
see the MediCom & Callguard Installation Guide, section 9.17 for size
and installation details.
Antenna Connection
The connector on top of the chassis is a 50 Ohm BNC socket (jack). The
whip antenna supplied terminates into a BNC plug and mounts straight on
top.
Where an indoor whip antenna will not provide adequate site coverage,
an outdoor antenna and feeder coax cable are necessary (50 Ohm
impedance).

Installation Guide Connections
Figure 9-5 External antenna installation
VHF 1/4 wave
Ground plane
2 radials at 90°
N series plug
50Ohm coaxial cable

BNC plug
The most commonly used antenna is an omni-directional unity gain dipole

or a ¼ wave-radiating element with adjustable ground plane. For a high
gain antenna, see a specialised dealer.
For cable lengths up to 10 metres, ¼” flexible coaxial cable is
recommended. For longer runs, select a low loss cable.
Austco 113
DIP Switches Tacera
DIP Switches
The 8-way switch bank is used to control boot up and Ethernet options.
This are pre-defined and should not be changed.
Table 9-2 DIP Switches

DIP Switch Function OFF ON
SW1-1 to 5 Set node number 0 1
SW1-6 Reserved
SW1-7 Automatic Ethernet Enable Disable Enable
SW1-8 Boot program at power up Normal Download
When SW1-8 is in the ON position, the station will systematically boot into
and stay in download mode waiting for a NDD or BIN file download; in this
mode the CM-PB/ETH cannot function as a paging base.
SW1-1 to SW1-5 set the physical address of the CM-PB/ETH. This
address is used when the CM-PB/ETH is connected to the Austco LAN.
The DIP switch setting corresponds to (or is the modulo (mod) 32) of the
IP address of the device. In the case of the CM-PB/ETH its normal
(factory default) IP address is 10.1.1.192, therefore the DIP switches
should be set to the following.
Table 9-3 DIP Switch setting

SW1-1 SW1-2 SW1-3 SW1-4 SW1-5 Value of Setting
OFF OFF OFF OFF OFF 0 (192 mod 32)
Warning 
If the address DIP switches are not set to 0 (192 mod 32) the CM-PB/
ETH will not boot-up with the default node file.

10
I NTERCOMS
The IP-TALKTWO Intercom provides clear undistorted sound for two-way
speech communication between patients in their room and staff on a
Tacera Nurse Call System. Using audio devices (staff station telephone,
Wireless, DECT, etc.) staff can connect to an incoming call from a room
with an intercom by a simple button press and communicate with the
patient normally.
A flush wall or bed-head mountable intercom module for integration with
Austco callpoints to provide a two-way speech point at patients bedside
or wherever else required on audio installations of Austco’s nurse call
systems.
Table 10-1 Tacera Intercom Modules

IP-TALKTWO TalkTwo Intercom Module
IP-TALKTWO/GW TalkTwo Intercom Module Gateway, 32 Port
IP-TALKTWO/GW24 TalkTwo Intercom Module Gateway, 24 Port
IP-TALKTWO/ENT Audio interface to entertainment handset
Austco 115
Components Tacera
Components
Figure 10-1 The Audio Intercom
The Intercom consists of:

• microphone - provides audio when connected to the staff station
telephone or any wireless devices allowing VoIP communication.
• speaker - provides speech functionality to the patient can be
heard from anywhere in the room.
• LED - a green LED is incorporated on the front panel of the
intercom to indicate the status of two-way speech connection.
fixings (the surround is supplied separately). Each intercom includes a
unique barcode for inventory control and tracking.
Comprised of a 45 mm one-watt speaker, separate condenser
microphone and circuit board, all assembled onto a single gang mounting
plate manufactured of white polycarbonate ABS blend of unbreakable
plastic with a snap on surround cover to conceal the fixings.
The circuit board incorporates automatic gain control for the microphone
and easy on-board adjustable gain and volume presets for clear
undistorted two-way speech communication from anywhere in a typical
room. This ensures that the patient can comfortable communicate without
needing to approach the unit or speak loudly.
The audio point is not an IPnet Device as it is not managed by the IP-CCT
Controller. Usually cabled as part of the Telephony LAN, the Intercom
required a CAT5 cable that provides audio channels and power. A
separate power feed is not required as the Power Injector will inject 24V
to each of its ports.
116 Chapter 10: Intercoms

Installation Guide Components
Installation
Installation for the IP-TALKTWO intercom is the same as for IPnet
callpoints. Please refer to “Installation” on page 44.
Connections
The IP-TALKTWO intercom requires a connection to a 32 port audio/
power injector switch via a CAT5 cable. The switch receives power from
the IP-PSA 24V. The power supply injects power into each of the exposed
ports allowing the intercom to receive audio and power through one single
CAT5 cable.
The audio/power injector switch is connected to an Analogue telephony
adapter (ATA) via a customised cable supplied by Austco. The ATA is
generally sourced directly from the supplier and a Patton brand is
approved and recommended. The ATA provides streaming VoIP audio to
multiple intercom points simultaneously and is connected back to the IP
Connect Server through a standard Ethernet switch on the nurse call
LAN.
Figure 10-2 The Audio Connection diagram
Callpoint and Pendant

Intercom
Telephony LAN
Switch
RJ21 Telephony LAN
Annunciator
Patton ATA
Ethernet
Hospital LAN
Switch Nurse Station
24V IP Connect Server
Nurse Call LAN Switch Ethernet
IP-HUB Controller
24V
Nurse Call LAN
24V
24V Power Supply
Power
Intercom points are powered over the CAT5 cable and do not require a
separate power feed.
Typical current consumption is 45mA standby current and up to 120mA
during a speech session.
The intercom electronics are protected against power surges, near
Austco 117
Components Tacera
Configuration
Intercom points have just one type and do not need to be configured.
They connect to the Intercom switch. A speaker volume control trim pot
on the back side of the plate allows for simply volume adjustment.
118 Chapter 10: Intercoms

11
P OWER S UPPLY
A wall- or rack-mounted 24 V DC battery-backed power

supply that is compatible with the Tacera Nurse Call System.
It operates on 110-240 V AC input via a fuse-protected mains
input socket and cable.
Table 11-1 Tacera Power Supply

IP-PSA-10/110/950 IP Power Supply, 10 A 12 V (88-264 V/AC)
IP-PSA-24V IP Power Supply, 10 A 24 V (88-264 V/AC)
PSA-BAT Local supply only
Austco 119
IP-PSA Power Supply Tacera
IP-PSA Power Supply

Figure 11-1 IP-PSA view from the front
The IP-PSA Power Supply provides two individually switched 24 V DC

power outputs, each capable of 4 A continuous power to a total output of
8 A. Both outputs are protected against overload by a fuse that
automatically resets after the overload is removed.
The on / off switches for the DC power outputs are key-switch protected to
prevent inadvertent or malicious changes in settings.
Two internal 12V sealed lead acid batteries wired in series and rated at
7Ah. The batteries are not included and must be ordered and shipped
separately.
The power supply also provides a socket for connecting external batteries
(to a maximum 35 Ah rating). The power supply charges the back-up
battery with a peak 2 A recharge current, ensuring rapid charging when
required.
The operational status of the power supply is continuously monitored and
indicated via externally visible LED’s for:
• Mains;
• Battery OK;
• Outputs OK; and
• Output on / off.
External alarm outputs are provided for mains and / or DC output failures.
Weight of the 10 Amp version is 4.8 kg, without batteries. One battery
weighs 2.6 kg. The 20 Amp version is 6 kg without batteries.
For nurse call orders, the enclosure is normally powder coated light gray
and assembled for wall mounting. If specified, it is also available in black
and assembled for insertion in a standard 19” rack. One can be changed
into the other by swapping the two side plates around. See “Rack
Mounting the Power Supply” on page 122.
120 Chapter 11: Power Supply

Installation Guide IP-PSA Power Supply
Installation
Wall Mounting the Power Supply

Note  The footprint of the Power Supply is 482 x 200 mm. It will come 132 mm
The front of the power in front of the wall. It can be surface mounted using four screws, two on
supply (the side with each side of the unit. The keyholes are slotted for 6 mm screws (pan
the key switch shown head). Install the four screws in a rectangular pattern 458 x 140 mm
on Figure 11-1), will ensuring that the heads remain proud by 4 mm. The enclosure will drop 8
actually be the bottom mm after inserting the screw heads in the keyholes on each side of the
(or the top) once fixed chassis.
on the wall. Figure 11-2 PSA dimensions and clearance
Leave 150 mm free for cables
Leave 150 mm free for cables.

DC POWER DC POWER
MAINS LEAD
External ALARM OUTPUT

Batteries
IEC line socket
IEC Inlet
(Male Pins)
Leave 150 mm free for access to key switch and push buttons
Note Leave 150 mm free for access to key switch and push buttons
Austco 121
A minimum clearance of 150 mm should be provided above and below for

access to the cable plugs on one side, and to the key switch and push
buttons on the other. Of course, if mounted low on the wall, the control
panel would be on top so that the LED's are easily viewed. The brackets
will hold the batteries firmly in place in any position.
Bench Mounting the Power Supply

The Power Supply is normally shipped in its bench mount configuration.
Select a suitable location for the unit (usually close to the master staff
stations); allow 150 mm clearance on both sides for access to connectors
and enclosure screws.
The unit can be mounted with the long axis horizontal or vertical, but
make sure any batteries are upright in their enclosure. Position the PSA-
20 in the preferred location and mark and drill for the four mounting
screws.
1 Drill four holes into the wall and hammer in wall plugs.
2 Screw in four self-tapping screws, with the heads standing out about
a millimetre from the wall.
3 Fit the PSA-20 to the screws and then tighten them up.
Rack Mounting the Power Supply

When rack mounted, the Power Supply is 3U high.
1 Undo the two end plates.
2 Swap and invert them so that 19" rack ears are flush with the front of
the unit.
3 Fix the end plates in this position.
Note 
It is normal to locate the power supply low in the rack and
have any external batteries close by on a suitable shelf.
Figure 11-3 PSA-20 as a 19" rack unit (3U high)
Battery Compartment

Front Panel
Figure 11-4 shows the front panel of a Power Supply. The key switch locks
and unlocks both.
Figure 11-4 Front panel
Note 
The output control buttons do not operate once the key has
been locked and removed.
Each of the two DC outputs has an ON/OFF push button which switches
the appropriate output ON or OFF. Above each switch are two green
indicator LED's. The top one indicates whether the OUTPUT is OK or not.
This LED will turn off if the output fuse has tripped. The second LED
shows whether the output relay is switched ON or OFF. If the OUTPUT is
ON then the LED is green.
On the right hand side are the status LED. The BATTERY OK LED is
green when the battery is fully charged and the output voltage is above 22
Volts. When running on batteries, this LED will go off when the battery is
down to about 21.5 Volt, getting dangerously low. It will re-illuminate after
a while when mains power is restored and the battery has recharged. The
LED may stay off when a battery is faulty and not charging properly.
The MAINS FAIL red indicator LED comes on when the incoming AC
supply fails. At the same time, the corresponding ALARM OUTPUT is
activated.
The OUTPUT FAIL red indicator LED comes on, together with the
corresponding ALARM OUTPUT, when either of the DC outputs is below
19.5 Volts. This is usually because the fuse has tripped, or the system is
running on batteries and they are getting low.
Connections
The connectors are external plug-in, with screw terminals, to facilitate
installation and servicing. An earth terminal is provided at each connector.
It is connected to the chassis and lid of the enclosure, and also to the
mains earth lead. This terminal may be used according to on site
requirements. In general, any accessible metal part of the nurse call
equipment, which can be touched by a user, should be connected to this
earth or to a local safety earth. This could include any metal call button
plate, for example.
Austco 123
Mains Power Connector

The PSA power supply has an IEC standard inlet (male pins) to accept
the appropriate mains cable. A standard cable, 2 metres long, is supplied
in Australia. Otherwise, it is fitted with the plug suitable for the county plug
point.
Warning 
A detachable cord is not rated for routing through a conduit and should
not be secured or anchored. Please make sure it is not in a position to
be accidentally unplugged.
The inlet has a twin fuse drawer, either one in the live line and a spare
(IEC 905), or one fuse each in the neutral and active lines (IEC 601). The
fuses are fast acting, M205 size 7 Amp.
Note 
The mains connection must comply with local standards and
regulations. In Canada, the cord must be fitted with a NEMA
5-15P Hospital grade plug on the mains side and the IEC
inlet with a cable retaining clip.
Power Distribution
It is recommended to run separate power cables to the following kinds of
units:
• Room Controllers
• Annunciator Displays
• Paging Base
Typical conductor size is 2.0 mm2, or 17 AWG, stranded. For added
mechanical strength, use figure ‘8’ in an outer sheath, variously called
TPS (Thermoplastic Sheath) or PVC ELV (Extra-Low Voltage). Special
attention must be paid to the annunciators’ power feed, as there is a large
current increase when alarms are displayed.
If the final test does not pass, a thicker cable will be required.
DC Power Connectors
Figure 11-5 shows the label located on the rear of the power supply, where
all DC outputs and signal outputs are located.
Figure 11-5 DC power connector label
Each of the two-part connectors will accept cable sizes in the following
range:
• 0.2 – 2.5 mm2
or
• AWG 24 - 13

Conductors must be large enough that the voltage drop at the end of a
run is no more than 1 Volt under load. That is to say, if running on the 124
V battery backup, you measure at least 23 V at the end of the line with an
“average” number of alarms turned on.
For the installed system to comply with UL 1069, cabling should comply
with the Standard for Thermoset-Insulated Wires and Cables UL 44 or the
Standard for Thermoplastic-Insulated Wires and Cables, UL83. For the
system to meet the requirements of AS 3811, multi-stranded cable should
be used.
Alarm Outputs
The PSA Power Supply has two alarm outputs (Figure 11-5):
• MAINS FAIL indicates either the AC source is interrupted or the
24 Volt supply module has failed. The system is now running on
batteries.
• OUTPUT FAIL indicates the PSA output has dropped below 19.5
Volt. Either the battery is running out, and the system is going to
stop working properly very soon, or one of the fuses has tripped.
Each alarm output is an open drain FET that is rated to sink a maximum
of 1 Amp (equivalent to a normally open relay contact, closed to ground
on alarm). The alarm connector has +24 V and 0 V outputs provided so
that an external buzzer can be connected to signal an alarm condition.
PSA alarm outputs may be connected to an IPnet input device such as a
IP-OPT8 or IP-IN8 input, in place of a normal callpoint. In the event of a
mains or output failure, an alarm will be raised on Tacera and corrective
action can be undertaken.
Power
There is cabling to allow external plug-in screw connectors to be
conveniently accessed and a safety earth output is provided.
The power supply’s electronics are protected against power surges, near
0V and the mains Earth are not connected together inside the PSA power
supply. If it is necessary to do so, this may be done at one or all of the
plug-in connectors by using a wire between the terminals.
Resettable Fuses
Each DC output has a resettable multi-fuse, which means that the fuse
will reconnect automatically if a fault causing excessive current is
removed. A momentary shorting of the output, as often happens during
installation etc., will cause a temporary interruption in the DC supply but
will not require that a fuse be replaced at the power supply.
Note 
When no battery is connected, a direct short may cause the
24 Volt supply module to trip out. To restore the output in this
case, mains power should be switched off for a short period.
Austco 125
Battery Backup
Fitting a battery or batteries is recommended in all cases, even if the
hospital mains supply has an automatic emergency backup. According to
AS 3009 a nurse call system is classified as ‘vital’ and a mains power
source that complies with AS3009 will be restored within 30 seconds of
failure. Generally, a backup battery will be needed to avoid losing data
while power is being restored and it will provide a smooth uninterrupted
changeover.
Batteries are not included with the PSA. They are ordered (catalogue
code is PSA-BAT) and shipped separately. When air-freighted, they are
treated as “hazardous goods” and require special handling. The PSA
enclosure has a compartment that will accept two sealed lead acid
batteries of nominal capacity 7 Ah each and nominal voltage 12 Volt.
Their size is in mm: 151 long x 65 wide x 94 high. Their connector tabs
are size 4.75 x 0.8 mm. More batteries can be added outside the PSA.
The total battery capacity required for a Nurse-Call system is calculated
by multiplying the backing up time specified, in hours, by the total
“average” current, in Amp. The total current taken by the system
increases with the number of simultaneous calls, and an average amount
of traffic has to be estimated.
If more than one battery is needed, then they shall all be of the same
type, manufacture, Amp-hour capacity and history.
Internal Batteries Installation

On the left of the power supply unit is a battery compartment with a cover
that opens to expose three sides. See Figure 11-6 for compartment
position.
Figure 11-6 Battery compartment
Each battery is clamped in place by two brackets.

Figure 11-7 Battery and brackets
To remove the battery compartment lid, 10 x M3 screws have to come

out:
• Three on the front,
• Three on the back,
• Four on the left side.
Lift the lid and lay it on the bench behind the chassis. You can now install
the batteries and tighten the 3 mm nuts easily to fasten the brackets to the
floor.
Warning 
Fully charged batteries can store a considerable amount of energy.
Care must be exercised to ensure that they are housed and handled in
such a way that the connection terminals cannot be shorted together
which could result in dangerous electrical sparks and high current
discharge.
Installing External Batteries

A screw type plug-in connector on the rear panel has provision for the
connection of additional external batteries (Figure 11-7). The two left-hand
pins are 0V, the two right hand pins are +24V. The external batteries
should not exceed 35 Amp-hours in total.
The external batteries have their own separate charging circuit, and will
function whether internal batteries are installed or not. A solid state
resettable fuse in the charging leg will trip at 5A.

Use as big and as short a cable as possible to minimise voltage drop. The
connector accepts conductors up to 2.5 mm2 wire (AWG 13).
Austco 127

Index
Symbols Callpoints 12
Connections 48
2G 27
Installation 44
3 Press Update 48
Installing 47
3 Second Hold Update 48
Cancel 53
3G 27
Cancel Callpoint 53
3PU 48
Cancel Points
4 Button Callpoints 55
Configuration 54
Options 56
CCA-EEH 76
8 Input Bridge
CF Drive 91
Configuration 69
Cleaning Mode 44
Connections 68
Cleaning Mode, Engaging 51
Installation 68
CM-Dx 80
8 Input Opto-isolator 67
CM-PB/ETH 109, 110, 111, 112
CM-PM 78
A Communications, VoIP 14
ACS-100 84 Components, CPS Callpoints 45
ACS-100 CF Drive, Backing Up 91 Configuration, Software 15
ACS-100 Lid, Removing and Replacing 88 Connecting Cables 89
Activation and Cancellation 56 Connection, LAN 112
Alarm Outputs 125 Connections 67
AM-TVR 81 CP-PCP 77
Annunciators 13 CP-SMH 75
Audio Adjustments 105
Configuration 104 D
Connections 104
DC Power Connectors 124
Installation 103
Devices, Input and Output 12
AN-PD1 102
DIP Switches 114
Antenna, External 112
Distributed 20
Australian Plate 45
Distributed Cabling 20
Distribution, Power 30
B Dual Relay 65
Backing Up
ACS-100 CF Drive 91 E
Bed Mat Callpoints 54
Engaging Cleaning Mode 51
Brackets, Mounting 103
Ergo Plus Multifunction Handset 74
British Plate 47
Ergoplus Patient Call Pendant 77
Ethernet 36, 94, 104
C Ethernet Network 94
Cabling 12, 26 Ethernet Network, Cabling 94
Cabling an Ethernet Network 94 External Antenna 112
Cabling, Distributed 20
Call Activation and Cancellation 52 F
Call Pendants 78
Fixed-button Callpoints 51
Activation and Cancellation 78
Connections 78
Installation 78
Callpoint 44
Austco 129
Index Tacera
H N
H3U 48 Network, Cabling an Ethernet 94
Handset Connections 79
Handsets & Pendants 74 O
Configuration 78
Options 56
Handsets and Pendants 12
Opto-isolator, 8 Input 67
Hardware Requirements 98
Output Devices 12
Hardware Specifications 87
Over Bed Lamps 63, 80
Connections 80
I Installation 80
Input and Output Devices 12 Over Door Lights 13, 59
Input Opto-isolator, 8 67 Configuration 63
Inputs 95 Installation 61
Installation Steps 16 Wiring 63
Installing Callpoints 47
Installing Ethernal Batteries 127 P
Intercoms
Paging 13
Configuration 118
Pendant Connections 79
Connections 117
Pendants 49, 78
Power 117
Pendants, Heandsets 12
Internal Batteries Installation 126
Power 19, 37, 121, 125
IP Address, Server 95
Power Distribution 124
IP Addresses, Setting Up 15
Power Distribution 30
IP Connect Devices 83
Power Supply
IP Connect Server 84, 93
Connections 123
Connections 94
Installation 117, 121
Installation 88, 93
Powering Up the ACS-100 90
IP-2TALK 115
PSA-20, Rack Mounting 122
IP-CCT 33
Pull Cord Callpoints 56
IP-CCT Wall Mount 32
Installation 58
IP-CPS 51, 52
IP-CPS Pull Cord 56
IP-CPS-CN 53, 54 R
IP-CPS-PC 57 Rack Mounting the PSA-20 122
IPC-TACERA 97 Relay Activation 66
IPnet 36, 42 Removing and Replacing the ACS-100 Lid 88
IPnet Controller Requirements, System 97
Configuration 37 Resettable Fuses 125
Installation 34 RS232 95
IPnet Devices 36, 41, 73 RS485 95
IP-ODL 59
IPoint Devices 36 S
IP-OPT8 67
IP-PSA 120 Serial 95
IP-ZTS 63 Serial - RS232 15
Server IP Address 95
Server, Shutting Down 90
L Server, Upgrading the IP Connect 93
LAN Connection 112 Setting Up
Lights, ODL 13 IP Addresses 15
Shroud 50
M Shutting Down the Server 90
Single Staff Station 20
Migrating 2G to 3G 27
Software Configuration 15
Mounting Brackets 103
Staff Stations 13, 83, 95
Mounting the PSA-10, Rack 122
Configuration 98
130 Index
Installation Guide Index
Installation 97
Wiring 98
Steps for 2G to 3G Upgrade 27
Steps, Installation 16
Supply 121, 125
Switches, DIP 114
System Requirements 97
T
TACERA Cabling 26
TACERA Configuration Tools 98
Tone Sounders 63, 81
Configuration 67
Connections 65
Installation 66
Options 63
TV Controller 81
Configuration 82
U
Upgrading the IP Connect Server 93
User Interface 99
Installation 100
V
VoIP Communications 14
W
Waterproof 50
Web Access 15
Wiring to the System 104
Austco 131
Index Tacera
132 Index

Tacera Installation Guide V2.6

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Doc Version TACERA-INSTALL-V2.6

Upgrading the IP Connect Server . . . . . . . . . . . . . . . . . . . . . . 93

DC Power Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

This Page Intentionally Left Blank

The Tacera Installation Guide details the installation

Installing Tacera requires installing room controllers, servers,

Tacera, once fully installed, enables nurses to receive and

Who Should Read This Guide

Table 1-1 Tacera Naming Conventions

Given Names of Products Functional/Other Names of Products

Contacting Austco Technical

This Page Intentionally Left Blank

Prior to arriving at the site you should consider the following:

Ordering materials – there will be lead times for supply.

Wall boxes and conduits – 25 mm conduits will need to be

Marked Plans – a full marked up plan provided to your

Rough In – Installation of the cables after the wall boxes and

Some pre-commissioning with the IPnet Router can be done

Tip Cabling practices should conform to the standards and regulations

Input and Output Devices

Handsets and Pendants

Two types of 8-input IPnet devices are available to pass contact-closure

Over Door Lights

Ethernet Network and Server

Addresses are part of the configuration needed for a Tacera system to

The site file is created using IP Connect Site Configuration. This

4 You may need to go back to the Equipment Calculator spreadsheet to

f Configure the Tacera user interface to the site requirements. See

8 Test the installation and configuration. See “Testing TACERA” on

Tacera supports flexible cabling requirements such as structured cabling

Figure 3-2 Distributed cabling topology

Warning Interconnecting IPnet Routers in a loop might result in

20 Chapter 3: Cable Requirements

Distributed Cabling with a Switch

Figure 3-3 Distributed cabling with a switch topology

Rack Mounted Cabling

Figure 3-4 Rack mounted cabling topology

22 Chapter 3: Cable Requirements

Figure 3-5 Structured cabling topology

Structured Cabling with Switch

Figure 3-6 Structured cabling with switch topology

24 Chapter 3: Cable Requirements

Structured Cabling with T Junction

Figure 3-7 Structured cabling with T junction topology

Figure 3-8 Tacera system cabling

26 Chapter 3: Cable Requirements

2G is Austco’s previous generation of nurse call products such as

If an IP Connect Server (ACS-100) is already installed with 2G

Figure 3-9 A typical 2G system with MC-4010 with server

Figure 3-10 Example of a MediCom ward with a Tacera ward

28 Chapter 3: Cable Requirements

If running many peripheral devices such as corridor displays

30 Chapter 3: Cable Requirements

The IPnet Router is the device that manages in-room devices

Table 4-1 Tacera IPnet Routers

Product Code Description

IPnet Router(Wall Mount)