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#1

INDONESIA E-COMMERCE MAPPING 2018

INDONESIA
E-COMMERCE
MAPPING 2018
9.9 Super Shopping Day
#2
INDONESIA E-COMMERCE MAPPING 2018

RESEARCH
METHODOLOGY
We conducted Survey
our independent

34 20K
research
methodology, Provinces in users, including
as below: Indonesia buyer and seller

16+ years old


Both female and male participants
were participated in this survey

Data Scrapping Period

Before , on, and after 9.9 Super Shopping day

In-depth Interview

In-depth interview with seller and buyer with more


than 2 years of successful transaction experience
#3
INDONESIA E-COMMERCE MAPPING 2018

E-COMMERCE
USER DEMOGRAPHICS
Indonesia Lower 1
4,60%
e-commerce
market share
4,70% 7,57%
Generation Z
Generation X
38-50yo
dominated by Lower 2 16-19
yo

millenials and 0,20%


mid class.
Upper 1

16,97%
Upper 2

Middle 2
Male
52,97% 27,20%
14,52% 87,83%
Generation Y
Female < USD 100 Lower 2
20-37yo
Middle 1
47,03% USD 101 - 200 Lower 1

36,40% USD 201 - 300


USD 301 - 500
Middle 2
Middle 1
USD 501 - 750 Upper 2
> USD 750 Upper 1
#4
INDONESIA E-COMMERCE MAPPING 2018

ECOMMERCE
PENETRATION IN INDONESIA
Sumatera Kalimantan Sulawesi Maluku dan Papua
Though
e-commerce 13,51% 3,77% 3,99% 0,41%
access extended
through all regions
Indonesia, 75.77%
concentrated in
Java Island.
Jawa
75,77% Bali dan Nusa Tenggara
Banten
5,84% 2,55%
Yogyakarta
4,19%
Jakarta
13,85%
West Java 21,21%
Central Java 13,36%
East Java
17,31%
#5
INDONESIA E-COMMERCE MAPPING 2018

ECOMMERCE
DEVICE ACCESS
Smartphone is
Indonesian favourable
device to access
e-commerce.
92,79% 7,21%

Smartphone Laptop/Desktop

Smartphone Penetration in Indonesia


74,90 %
83,50%
55,40% 65,40%

2015 2016 2017 2018


#6
INDONESIA E-COMMERCE MAPPING 2018

MOMENTUM
9.9 SUPER SHOPPING DAY
Seller reasons to have Promo. 9.9 Super Shopping Day Information.

Increase the Sales 59,38%


Free Shipping 15,63%
Interesting Event 9,38% 34,48% 24,14% 20,69%
E-Commerce Social Media TV Advertising
Finishing Off Application
the Products 6,25%
Store Branding 3,13%
Following the Trends 3,13%
Willing to Give 6,90% 13,79%
Promo Discount 3,13% Email News channel
#7
INDONESIA E-COMMERCE MAPPING 2018

MOST POPULAR
PRODUCT
Highest percentage of
products sold and purchased

Buyer Seller

24,48% Gadgets, Computers & 26,58% Buyer


Accessories
Import
30,06%
20,29% Women’s Fashion & 21,07% Local
Accessories 69,94%

12,55% Men’s Fashion & 20,66% Seller


Accessories
Import
27,41%
10,46 %
Health and beauty
15,95 %
Local
72,59%
32,22% Others
15,74%
#8
INDONESIA E-COMMERCE MAPPING 2018

THE INCREASING AMOUNT OF 9.9 SUPER SHOPPING DAY


TURNOVER AND BUYER TRAFFIC
The increasing amount of seller turnover achieves
800% and number of buyers increased up to four times.

Increase in Turnover Increase in Buyer Traffic

Constant
4x
<50% 19,68% 3,03%
15,15%
51% - 99% 14,13% 2x
63,64%
100% - 199% 35,59%
200% - 399% 10,79% 3x
18,18%
400% - 800% 12,96 %

>800% 6,84%
#9
INDONESIA E-COMMERCE MAPPING 2018

MONTHLY
TRANSACTION
Average Purchase
Transaction per month.

< Rp100.000,00 11,92%


Rp 100.000,00 - 500.000,00 35,36%
Rp 500.000,00 - Rp 1.000.000,00 23,22%
Rp 1.000.000,00 - 3.000.000,00 18,20%
> Rp 3.000.000,00 11,30%
# 10
INDONESIA E-COMMERCE MAPPING 2018

PAYMENT
METHODS
Classified into cash and
cashless method.
COD
Digital Financing
1,66% 9,30%
Virtual Account
11,03% Franchise Store
Cash 14,62%
E-Banking
23,92%
13,29%
M-Banking Cashless Transfer ATM

19,10% 76,08% 31,00%


# 11
INDONESIA E-COMMERCE MAPPING 2018

MAIN DRIVE OF
ONLINE SHOPPING

Free Shipping 30,53%


Discount 26,28%
Low-price 19,63%
High Quality Product 15,70%
Product Variation 7,20%
Others 0,66%
# 12
INDONESIA E-COMMERCE MAPPING 2018

KATADATA INSIGHT CENTER


PROFILE

Interpreting Data to Your Benefit


We are a part of Katadata, specialized in research
and data analytic, providing in-depth insight to
assist you in understanding your own business for
a better decision making.

Whether you are a small-medium business or a


global-level enterprise, the research is exclusively
designed to fit your specific needs.

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