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Are Audit-Related Ethical Decisions Dependent upon Mood?

Author(s): Mary B. Curtis


Source: Journal of Business Ethics, Vol. 68, No. 2 (Oct., 2006), pp. 191-209
Published by: Springer
Stable URL: http://www.jstor.org/stable/25123907
Accessed: 27-09-2017 04:09 UTC

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Journal of Business Ethics (2006) 68: 191-209 ? Springer 2006
DOI 10.1007A10551-006-9066-9

Are Audit-related Ethical Decisions


Dependent upon Mood? Mary B. Curtis

ABSTPJVCT. This study explores the impact of mood such as the requirement to work long hours, being
on individuals' ethical decision-making processes through corrected by a superior, receiving a raise or a positive
the Graham [Graham, J. W.: 1986, Research in Organiza performance evaluation have the ability to create
tional Behavior 8, 1-52] model of Principled Organiza different mood states (Chung et al., 2005). A growing
tional Dissent. In particular, the research addresses how an
body of research (Forgas, 1995) suggests that unre
individual's mood influences his or her willingness to
lated, often trivial events can influence decisions of all
report the unethical actions of a colleague. Participants'
kinds through their impact on an individual's tran
experienced an affectively charged, unrelated event and
were then asked to make a decision regarding whistle sient affective state. Our society, and the accounting
blowing intentions in a public accounting context. As profession more than most, relies on its members to
expected, negative mood was associated with lower act ethically. Since ethical failures can have a devas
intentions to report the unethical actions of others to a tating impact, as evidenced by the many recent cor
superior within the organization. The Graham model, porate scandals, it is critical to understand the extent
which proposes that reporting intentions are impacted by to which ethical decisions can be swayed by events
the three determinants of seriousness, personal responsi which have no direct bearing on the decision at hand.
bility and cost, was employed to more clearly understand This research assesses the impact of mood, or affect,
the nature of the affect-reporting intention relationship.
on the ethical decision-making process, specifically
The role of affect was explained by demonstrating that
on the decision to blow the whistle on a colleague
two determinants mediate the relationship between mood
who has been observed in an inappropriate act.
and whistle-blowing intentions. Specifically, as serious
Based on theory that has evolved through several
ness and responsibility have a positive impact on reporting
intentions, the reduction of these perceptions by negative prior studies (Graham, 1986; Schultz et al., 1993),
mood reduces the intent to report. The negative impact Kaplan and Whitecotton (2001) demonstrated that
of personal cost on reporting intentions was significant,
an individual's resolution of an ethical dilemma
although not as a mediator of mood. varies depending on the perceptions of the current
dilemma context, including seriousness of the
KEY WORDS: affect, mood, whistle-blowing problem, cost to the individual, and personal
responsibility for reporting the incident. Curtis and
Whitecotton (2005) demonstrate that the value of
Introduction these core determinants can change in reaction to
strong, directly related events, such as the financial
Today's work environment tends to be stressful and reporting scandals of 2002 and 2003. The objective
fast paced, and is therefore highly conducive to the of the current study is to further investigate the
creation of different mood states. For example, events influence of external events on audit-related ethical
decisions by exploring the impact of affect created by
trivial, unrelated occurrences.
Mary Curtis is an Associate Professor of Auditing and Accounting
Information Systems in the Department of Accounting at the Results suggest that affect does influence ethical
University of North Texas. Her research interests include decisions. Additionally, the mediation of this relation
fudgment and Decision-making in accounting and issues related ship by perceptions of seriousness and responsib?ity was
to Information Systems Auditing. supported, but cost was not supported as a mediator.

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192 Mary B. Curtis

The next section will present prior literature on sequent studies have demonstrated this same effect,
the impact of mood on judgment and on the for both positive and negative mood. For example,
Graham (1986) model. Hypotheses related to model Kadous (2001) found that negative affect created
antecedents are proposed and tested. during an auditor negligence trial was related to
jurors' judgments against auditors. Greater levels of
negative affect resulted in more negative evaluations
Theory of the auditors, and thus greater penalties were as
signed to those auditors.
Affect in ethical judgments Conflicting findings in regard to the influence of
affect have led to more refined theories to explain
Research regarding affect suggests that human mood-consistent and mood-inconsistent behavior.
decisions are often impacted by transitory, or tem For example, Forgas (1992, 2001) proposes an Affect
porary, mental states (Stone and Kadous, 1997). Infusion Model (AIM) which asserts that affect has
Clore et al. (1994, 369) propose that individuals' the strongest impact on decisions when cognitive
affective states "may influence each and every step of processing is substantive (when the judge is moti
the information processing sequence, from selective vated to be accurate and the target is unusual or
attention to information, to the encoding of infor complex) or heuristic (use of shortcuts or simplifi
mation and its subsequent retrieval from memory." cations when the judge has no personal involvement
Indeed, Forgas (1995) proposes that affect is so in the issue and has little motivation to be accurate),
pervasive an influence in decision-making that and the least when processing is direct (routine
"cold" cognition may be the exception rather than retrieval and use of pre-existing, crystallized assess
the rule. The interesting, yet troubling, aspect of ments or evaluations) or motivated (when the judge
mood is that it is often wholly unrelated to the has a strong pre-existing objective and employs a
environmental stimulus existing within the current selective, guided search in support of that goal).
situation, and, most importantly, may change within Going further, Forgas proposes that substantive
the same individual from one point in time to an processing (implicitly assumed by most contempo
other (Isen, 1993). rary models of social cognition) should result in
A significant body of research regarding the mood-consistent judgments, such as those proposed
relationship between mood and performance sug by social judgment theory (Isen, 1984), and heuristic
gests that mood may bias valence judgment, with processing may result in mood-inconsistent judg
good moods causing a positive view of the context ments, precipitated by mood-as-information theory
and one's place in it, while negative mood causes a (Wegener et al., 1995). Thus, in applied affect re
more negative view (Forgas and George, 2001; search, such as this study, one must carefully identify
Kraus, 1995; Ziva, 1999). Consistent with the the context anticipated to guide the "real life"
cognitive-affective model, social judgment theory decisions being modeled by that research and control
proposes that positive mood is related to more the experimental setting to most accurately depict
positive judgments of one's self as well as others those being modeled.
(Clore et al., 1994) and that more negative mood In regard to ethical decision making, Gaudine and
leads to more negative evaluations and resulting Thorne (2001) proposed that positive affect results in
actions, particularly in situations where mood was increased identification of ethical situations,
not salient to the subject (Bower, 1981; Forgas, improves an individual's propensity to formulate
1995). The classic example of this behavior was prescriptive judgments consistent with their level of
reported by Isen et al. (1978), in which several moral development, and increases their tendency to
individuals walking through a shopping mall were select ethical choices consistent with their prescrip
given small gifts worth 29 cents. Experimenters tive judgments. The George and Jones (2001) values,
standing 50 yards away asked shoppers to evaluate attitudes and moods (VAM) model suggests that
cars and TV sets. Participants who had received the positive mood should facilitate behaviors such as
small gifts rated the products more highly than helping co-workers, protecting the organization,
participants who had received no gift. Many sub making constructive suggestions, engaging in self

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Are Audit-related Ethical Decisions Dependent upon Mood? 193

development activities, and spreading goodwill. encompasses most of the components discussed in
Similarly, negative affect creates pessimism and the wide-ranging literature on whistle-blowing.
negative perceptions, extending to all around, not The model begins when an individual becomes
only to the wrongdoer but also to the organization aware of an issue of principle. Three factors are
(George and Jones, 2001). In regard to the deci theorized to influence the decision of whether to
sion of whether to employ intra-organizational report this issue: the perceived seriousness of the
whistle-blowing, negative feelings toward one's issue (seriousness), the individual's personal respon
employer should decrease one's allegiance to the sibility for responding (responsibility), and the per
organization (Forgas and George, 2001), as well as ceived feasibility of response (cost).
the perceived likelihood that the organization would According to Graham's model and the theories
take appropriate corrective action. These attitudes upon which it is based, seriousness is a necessary, but
should, in turn, reduce one's interest in attempting not sufficient, component of an individual's judg
to protect that entity, particularly by committing an ment process. Before an individual would consider
act that may have personal ramifications. Gaudine responding to an issue of principle, the issue must be
and Thorne (2001) propose that while positive affect serious enough to warrant consideration of response.
results in more "ideal" prescriptive judgments, Seriousness is an evaluation of the issue, influenced
negative affect may cause an individual to focus by the characteristics of the situation and others in
primarily on themselves, emphasizing the personal volved, including such concerns as likelihood of
impact of reporting over the organizational impact harm to others, significance or magnitude of po
of not reporting. Indeed, Miceli et al.'s (1991) study tential harm, certainty of negative outcomes and
supports the notion that those with negative atti frequency of such wrongdoing. Interestingly, fre
tudes toward themselves and the organization were quency can influence perceptions of seriousness in
less likely to report observed unethical acts. This two conflicting ways. First, if a problem occurs more
discussion of the impact of affect on decision-making often, it has a greater cumulative chance of harm
supports the assertion that, when decisions are than a single instance of the event, and must there
important, and the decision maker is motivated to be fore be more serious. Alternatively, especially under
accurate and has no pre-existing goal to guide his or conditions of situational ambiguity, a problem that
her actions, the individual will engage in substantive occurs frequently may be perceived as less serious,
processing and experience mood-congruent affect due to the fact that no one else appears to have
infusion. I assert that the decision of whether to reacted to what they must surely have observed.
report one's manager to his or her superiors is just "The number of others presumed to be knowl
such a decision context. Therefore, it is hypothe edgeable about the issue ... is likely to reduce per
sized that more negative mood will reduce the ceived issue seriousness due to the effects of
individual's inclination to report the unethical acts of pluralistic ignorance" (Graham, 1986, p. 39). If an
others within their organizations: individual notes that a chronic problem results in no
general feeling of concern, this may lead him or her
to conclude that the problem must be trivial, and
H-l: More negative mood is associated with re thus hesitate to raise the issue for fear of creating
duced intentions to report. unnecessary alarm.
Responsibility to report wrongdoing is often
influenced by feelings of social responsibility to one's
colleagues and employer, attitudes toward one's
Ethical decision-making process profession, the number of other observers and per
sonal ethical values. Responsibility can be explicit,
To understand the mechanisms through which defined in a person's job description or considered a
mood impacts reporting of unethical acts, we must part of their role responsibilities, or it can be im
understand the factors, beyond mood, which influ plicit, arising from the individual's own personal
ence the decision process. Graham (1986) proposed sense of social responsibility or moral obligation.
a model for principled organizational dissent that Additionally, diffusion of responsibility, when there

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194 Mary B. Curtis

are numerous individuals who have observed but decision process? While Graham's model does not
not responded to an issue, occurs in a similar manner specifically identify affect as a determinant of
as diffusion of seriousness, reducing personal reporting intentions, her discussion of the model
responsibility to protect the organization by report does accept that perceptions of the decision-making
ing the wrongdoing by one of its members. context may be based on subjective assessments as
Perceived cost of responding to a principled issue is well as objective evidence. Thus, it is possible that
increased by consideration of the nature of the pos mood can impact individuals' perceptions of an
sible organizational response and opportunity costs of ethics-oriented issue through mood-congruent
dissent. Potential reprisals and opportunity costs in judgments (Fieldler, 2001) of the context within
clude loss of peer approval, job transfers, low per which an unethical action has occurred.
formance ratings, denial of pay increases, and in more When social judgment theory is considered within
extreme cases, termination of employment. Per the context of Graham's (1986) model of reporting
ceived cost may be decreased by belief in the exis intentions, mood should impact ethical decisions
tence of support and protection for dissidents, such as through its influence on perceptions of seriousness,
the belief that professionalism demands reporting responsibility, and cost. It must be determined,
behavior. Cost may also be increased by lack of self however, in what direction "mood congruence"
esteem, reducing one's confidence that his or her moves these perceptions. For example, if negative
actions could stimulate organizational change. mood makes things look worse, should not it make an
Building on Graham's components of seriousness, unethical act appear more serious? However, it must
personal responsibility, and cost of reporting, Schultz be considered that negative mood makes everything
et al. (1993) proposed a model for the reporting of look worse, such that this one event may not stand out
questionable acts in accounting, entitled the Model of as serious in light of the perception that serious events
Discretionary Reporting. The model predicts that occur all around. Since negative mood causes one to
seriousness and personal responsibility are positively think less generously of others and to feel more pes
related to reporting tendencies, and perceptions of simistic about events, in general, this may lead to the
cost reduce reporting tendencies. As predicted in attitude that unethical activities are commonplace,
Graham's model, Schultz et al.'s (1993) results show reducing the seriousness of this particular act. With
that auditors are more likely to report questionable negative affect, mood congruence should result in a
acts when they feel the act is relatively serious, as their less optimistic view of the world as a whole, while
sense of personal responsibility for reporting increase, positive affect would result in optimism. Such opti
and as their beliefs about the personal cost of reporting mism would make this event appear unique ? one bad
decreased. Kaplan and Whitecotton (2001) tested and apple in an otherwise good organization, while neg
extended Schultz et al. (1993), with similar results. ativism could lead one to see this as a general trend
within their organization, possibly resulting in one's
adopting the attitude of "Well, what did you expect?"
Thus, negative mood congruence may make the
H-2: Greater individual intentions to report ques
occurrence of this specific event appear not unusual
tionable behavior by another are related to
and therefore, less serious, in the larger picture.
Additionally, the increased focus on oneself arising
a greater perceived seriousness from negative affect (Gaudine and Thorne, 2001)
b greater perceived personal responsibility may cause one to perceive that an event is important
c lower perceived personal cost only if it impacts oneself, personally, regardless of
frequency. Similarly, if negative attitude leads one to
think less of an organization and how they have been
treated by that organization, then one may feel that
Role of affect in the Graham model any potential harm to the organization from the
unreported misdeed would be unimportant. All of
If the Graham (1986) model has significant support these factors should raise the threshold for percep
in the literature, what role might mood play in this tions of seriousness. Therefore, it is theorized that the

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Are Audit-related Ethical Decisions Dependent upon Mood? 195

more negative a person's affect, the less serious an attitude toward one's organization could increase the
unethical event will be perceived. fear that it would not honor promised confidentiality
Graham (1986) asserts that responsibility for of reports, which could result in reprisals from those
reporting unethical conduct is driven by feelings involved or even from innocent parties who disap
toward one's profession, organization and colleagues. prove of whistle-blowing in any form. Finally, the
Reporting unethical acts has the potential of reduced self-confidence brought on by negative affect
protecting one's organization and the "innocent" may lessen one's confidence that their actions would
employees who could be impacted by harm to the be effective in spurring action by the organization.
organization, but could harm the individual who is to Thus, it is theorized that mood, rather than directly
be reported. If negative mood taints one's attitude impacting the ethical judgments of individuals, instead
toward their profession or organization, with no serves to modify the perceptions of the three model
corresponding increase in affection for their col variables in such a way that more negative mood will
leagues who could be harmed by the misdeed, an reduce perceptions of seriousness and responsibility,
individual in a negative mood should have a dimin and increase perceptions of personal cost (Figure 1).
ished sense of social responsibility and therefore be These modifications should, in turn, reduce the intent
less willing to assume responsibility for reporting. to report unethical acts committed by others.
Finally, the popular press (cf. Bandler and Mare
mont, 2001) reports that whistle-blowers are often
punished by their organizations and peers for their H-3: Seriousness, responsibility and cost mediate
actions, increasing the personal cost of reporting. the impact of mood on ethical decisions.
Since social judgment theory suggests that individual
assessments of situations and of those around them are
flavored by mood, it can be expected that individuals Method
in more negative moods would assess the likelihood
of reprisals and opportunity costs of dissent as greater. Participants
For example, less confidence in the ethical nature of
the organization may increase fears that it may seek to Participants were senior accounting students at a
hide the problem or even that the organization may mid-western university, enrolled in an undergradu
condone the unethical activities, which would mean ate auditing course that includes an emphasis on
silencing the whistle-blower. The same negative professional responsibilities. The same instructor

Mediation model of the


relationship between Affect
and Whistle-blowing
Intentions:

Perceived seriousness of the act

Personal responsibility for reporting

Personal cost of reporting

Negative
Affect Reporting
Intentions
Pathc

Figure 1. Revised reporting model. Adapted from Graham (1986), Schultz et al. (1993) and Kaplan and Whitecotton
(2001). When tested, all paths were significant, with the exception of Affect-Personal Cost.

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196 Mary B. Curtis

taught all sections of the course and employed sim dent name. The instructor would not see individual
ilar exams, class materials and classroom exercises responses prior to this time.
across sections. A total of 225 individuals participated
in the exercise. Five participants failed to respond to Research instrument
all of the task information and were deleted from the
analysis, resulting in a usable sample of 220. The The research packet was composed of a judgment case
sample is comprised of 142 females and 78 males. All and demographics survey. The judgment case,
sections had similar demographic characteristics, developed by Kaplan and Whitecotton (2001) and
with an average age of 27, very little audit experi presented in Exhibit 2, described an audit environ
ence, an average of 2 years of professional work ment in which the participant's audit manager had
experience and 3 years in non-professional jobs. been offered employment by the client, had not
Slightly less than two-thirds reported that they had determined whether to accept or reject the offer, and
observed unethical acts in the workplace or else had not removed himself from the engagement.
where, similar across genders. Two measures were used for the construct
Table I presents means, ranges and standard "Reporting Intentions" (consistent with Kaplan and
deviations for demographic variables, as well as cor Whitecotton, 2001): first, participants were asked to
relations between these characteristics and the indicate the likelihood that they would report the
dependent and independent variables. There are manager's actions to the engagement partner (Kaplan,
significant correlations between (1) professional 1995). Since prior research in ethics violations sug
experience and responsibility, (2) age and reporting gests that participants might be reluctant to answer a
intentions, and (3) age and perceived cost. While "first person" whistle-blowing question honestly or
interesting, these associations do not appear to could be subject to social desirability bias (Pauls and
threaten the analyses or results reported here. Also Stemmler, 2003), participants were also asked to
note that gender is significantly related to reporting indicate the likelihood that other auditors would re
intentions, seriousness and responsibility. Since port this incident (Schultz et al., 1993). Additional
gender is unevenly distributed in this study (as in questions elicited participant perceptions regarding
most accounting classrooms today), sensitivity anal the Seriousness of the manager's misconduct, Cost to
ysis was conducted to rule out gender as an alternate themselves in reporting this incident to the engage
explanation for the results reported here (see note 8). ment partner, and their Responsibility for reporting
the employment offer to the engagement partner
(Exhibit 2). Finally, the demographics instrument
Task identified participant age, gender and other back
ground information.
The research was conducted in senior-level auditing
classes, immediately after reviewing an exam. At the
end of the review, students were asked for feedback Mood manipulation
on the exam (affect elicitation ? Exhibit 1). They
returned their exams and the feedback questionnaire, One interesting challenge in research related to
and were told that the class would "take a break" by mood involves how the construct is manipulated.
working an exercise. Students were handed a packet, Manipulations may be task-related (Stone and
containing the instrument. Participants were assured Kadous, 1997) or general in nature (Forgas, 1995).
of the confidentially of their responses in the fol Manipulations may be made during the experiment,
lowing way: a cover page explained the procedures prior to the experiment, or mood may be merely
for confidentiality, including the fact that their sig measured, absent overt manipulation by researchers.
nature sheet (used to assign participation credit for Instances in which a person's mood, created outside
the exercise ? a daily activity in the class) would be the current target, infuses judgments of the current,
removed from the exercise answers by the class unrelated task have been of great interest in the
grader and the data would then be entered into the psychology literature and are employed in this
computer by the grader without recording the stu research. Classic studies have revealed mood

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0.016

-0.039 -0.039 -0.078 -0.075

0.032
-0.101 -0.025 -0.069 -0.128 -0.023
-0.019 -0.087
Cost Comp
0.006 -0.168*
-0.066

-0.039 -0.035 -0.036

Seriousness Responsibility Personal Affect AffectExam


0.157* 0.024 0.113
-0.086

-0.039 -0.165* -0.077


Correlations

0.016 0.048 0.026


0.089 0.095 -0.231* -0.051

Demographics and Pearson product correlation coefficients with variables

AffectExam - Was your exam score


0.076better or worse than
0.146* expected; AffectComp - Was your exam score better or worse t
0.019 0.014
0.107

TABLE I

Reporting Intentions Personal Other's Reporting -0.026 -0.194* Other's Reporting Intentions - Indicate the likelihood that other audit seniors would inform the engagement audit partner (1 = unlikely, 10 = very likely).

Responsibility - Please as es your personal responsibility for informing the audit engagement partner (1 = not responsible, 7 = very responsible).

Personal Reporting Intentions - How likely is it that you would inform the engagement audit partner (1 = unlikely, 7 = very likely).

Intentions 0.094
0.061 0.064 0.058 0.030
-0.156* -0.096 Cost ? Please assess the personal costs to you of informing the audit engagement partner (1 = very low, 7 = very high).

Rangein months 0-252 0-384


0-12
19-54
Serious - Please assess the seriousness of Michael Jenkin's act (1 = not serious, 7 = very serious).

Mean (SD)
in months
These variables areNothe
28.5 (46.4)
= 55%, participant's response to the following questions:
37.0 (45.9)
Female = 65%,
No = 43%,

27 (7.01)
0.16 (1.23)
male = 35%

yes = 45% Yes = 57%


aGender is coded as: Male = 1, female = 0.

Detected questionable

Detected questionableacts by others


other professional

public accounting acts by co-workers


Demographic 5 = worse).

Experience: Experience: Experience:

non-professional
Gendera
variable Age

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198 Mary B. Curtis

EXHIBIT 1
Affect measure

Feedback on the Exam

Complete, and include with your exam when you return it:
1. Indicate, on the scale below: Was your exam score (AFTEXAM)
|-1-1-1-1

Better As Worse
than expected expected than expected

2. Indicate, on the scale below: Based on your grades in other accounting classes, was your score on this test (AFTCOMP)
| | | | |
Better
than average than average

Note: These variables were coded such that a larger num

EXHIBIT 2
Case, page 1

General instructions
This is a problem to be used for group discussion later. WORK ALONE, FOR NOW. Read the assigned problem and
answer the questions. As with all ethical dilemmas, there is no correct answer - respond as you believe is correct, working
alone on your solution, but do not be concerned that you will be evaluated on your solution. To the extent possible,
respond to the case as you would if you were faced with this situation in real life.
Modern appliances case
You are the senior assigned to the audit of Modern Appliances. This is the first year you have been assigned to this audit
engagement. The manager on the audit is Michael Jenkins. Michael has been on the Modern Appliances audit for the
three previous years and is well liked by the client. He has extensive industry experience. Michael possesses high
professional integrity. When confronted with a questionable reporting issue he evaluates the situation objectively. He
tends to be neither overly accommodating towards client's wishes nor overly restrictive.
Modern Appliances is a publicly held company, that manufactures a complete line of commercial and residential water
heaters. The Company is one of many companies in the water heater industry and is of medium size in relation to its
competitors. The Company has been in operation for over 30 years. Your firm has conducted the audit for the past
4 years during which an adequate working relationship with Modern Appliances has been established. Modern Appliances
has a May 31 year-end.
Bill Kaiman, who has been with Modern Appliances 4 years, is the CEO of the Company. He has considerable industry
experience. He has not been, however, supportive of efforts to strengthen the internal control structure. Operating
budgets for the internal audit department and the accounting department are marginally adequate; some of the profes
sionals in these departments, while possessing adequate qualifications, often exhibit laxity in performing duties. The
Company uses aggressive accounting policies and defends their use vigorously. During the course of previous audits
several material errors were discovered and, after lengthy discussions, adjustments were booked by the Company.
In terms of economic performance, Modern has had an average annual growth rate in sales of about 6% over the past
decade. Bond covenants are not in threat of violation.

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Are Audit-related Ethical Decisions Dependent upon Mood? 199

Exhibit 2
(Continued)

The questionable act


The current controller was leaving soon, having accepted a position to be chief executive of a small appliance manu
facturer. While making inquiries with the assistant controller you were surprised to learn that the audit manager, Michael
Jenkins, has been offered the position of controller for Modern Appliances. You are also told that he is still deciding
whether to accept the position. Michael Jenkins has continued in his role as audit manager for Modern Appliances.
The concern is that being offered employment by the client may be viewed as impairing independence. In fact, an Ethics
Ruling on this issue has stated that "the individual must remove himself or herself from the engagement until the
employment offer is rejected or employment is no longer being sought, in order to prevent the appearance that integrity
or objectivity has not been impaired."
(Measures of intent to report)
1. Based on the information presented above, how likely is it that you would inform the engagement audit partner that
Michael Jenkins has an employment offer from Modern Appliances? (circle one number)
1 2 3 4 5 6 7
Extremely UNLIKELY Extremely LIKELY
that I would that I would
inform partner inform partner
2. Based on the information presented above, indicate the LIKELIHOOD (percentage the event occur
seniors in the office who have become aware of this situation would inform the engagement audi
0123 456789 10
NEVER ALWAYS

(Measures of seriousness,
3. Please assess the seriousness (i.e.,
audit engagement after receiving
1 2 3 4 5 6 7
Very Low Very High
4. Please assess the personal costs to you as an audit staff person (i.e., trouble, risk, di
engagement partner of Michael Jenkin's employment offer.
12 3 4 5 6 7
Very Low Very High
5. Please assess your personal responsibility (i.e., duty or obligation) for informi
Michael Jenkin's employment offer.
1 2 3 4 5 6 7
Very Low Very High
6. How would you assess the risk of the current year's unaudited financial stat
material misstatement? (circle one)
VERY LOW LOW MODERATE HIGH

7. How realistic did you find this problem to be?


12 3 4 5 6 7
Extremely Extremely
UNREALISTIC REALISTIC

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Mary B. Curtis

Exhibit 2
(Continued)

8. For this case, did you feel that others were more likely to inform the engagement partner than you?
YES NO

Please explain why you feel that others would act differently from
Individual Profile Information
1. Work experience: Approximately how many months have you be
a. as an auditor in public accounting?_months
b. in other types of professional positions?_months
c. in non-professional positions?_months
2. What is your gender?
MALE FEMALE

3. What year were you born? 19_


4. Over your work experience, have you ever detected a questionable act by persons to whom
such as client personnel or people in other departments?
YES NO

5. Over your work experience, have you ever detected a questionable act, s
with whom you work?
YES NO

conditioning caused by previous or external


performance influ
appraisal common to
ences, such as exposure to excessive
this study heat
is theand
return of a midt
humidity, receiving a gift ofwhich
very as previous
small value,research (Lewi
exposure to happy or depressing1993; Smith
films, and Ellsworth, 1987) c
or interper
sonal feedback and performance appraisal
affective (see similar to oth
reactions
Gerrards-Hesse et al., 1994 fortechniques.
a review). Many of
If threats to goal att
these studies demonstrated significant correlations
forces that actually create affect du
appraisal,
between mood and social judgments however,
of other indi it is necessa
viduals or situations, and support theidentifying
merely notion that the grade each s
very minor and common events to in determine how
our daily life canthe feedback
influence mood, and therefore, vidual's goals. Otherwise, the stand
judgment.
Since an objective of this paperrecipient compares
was to simulate, to the feedback
the greatest extent possible, aTherefore, the mood elicitation i
mood manipulation
common to organizational settings pleted (Brief, 2001),after reviewing
immediately
performance feedback was selected as the manipu
asked participants to compare their
lation technique. Kluger et al. 1) (1994)
to theexplain that
grade expected (AffectExa
performance appraisal impacts they
goal had received in other acc
attainment,
resulting in affective reaction. A(AffectComp). These
negative appraisal is comparativ
expected
harmful to an individual's goals and to negative
leads to indicate the extent of
affect, whereas a positive appraisal is beneficial
and therefore each to
participant's aff
their
goal attainment and therefore leads feedback.
to positive Research support
affect.
this
This prediction is also consistent affect
with will
goal continue into task
setting
theory (e.g., Locke and Latham, tion (Kluger
1990). et al.,
The form of 1994; Isen, 19

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Are Audit-related Ethical Decisions Dependent upon Mood? 201

Results reporting intentions measures but not for AffectEx


am. Univariate results (also reported in Table III)
Affect and reporting intentions suggest that AffectComp is significantly related to
both reporting intention variables and AffectExam to
The first hypothesis proposed that more negative neither.
mood is associated with reduced intentions to report It is interesting that the two mood measures result
(path c in Figure 1). Recall that two dependent in differing associations with the dependent mea
measures for reporting intentions were employed: sures. While significant, the correlation between the
a self-reporting measure and indication of the two mood measures (0.699) is not as great as would
likelihood that others would report. Additionally, be expected from variables measuring exactly the
two measures of mood were made: exam grade same construct. Additionally, combining the two
compared to expectations (AffectExam) and com scores results in significantly reduced r scores. Thus,
pared to other classes (AffectComp). it appears that there is a difference between asking
In bivariate correlation analysis among these four the questions: Is this what you expected? and Is this
variables (Table II), only the association between how you have performed in other similar courses?
Personal Reporting Intentions and AffectComp is In retrospect, it seems logical that the comparison
significant (p < 0.05). Multivariate analysis (Table III) to all other classes is a more reliable measure than the
indicates significance for AffectComp across both comparison to expectations in this particular course.
TABLE II
Pearson product correlation coefficients between variables

Mean (SD)b Personal Other's Seriousness Responsibility Personal AffectExam


Reporting Reporting Cost
Intention Intentions

Personal 5.75 (1.32)


Reporting
Intention
Others' 7.31 (1.92) 0.301
Reporting
Intentions
Seriousness 6.05 (1.14) 0.242 0.269
Responsibility 6.10 (1.16) 0.460* 0.260* 0.360
Cost 5.25 (1.39) 0.061 -0.152* 0.094 0.061
AffectExama 3.57 (1.05) -0.082 -0.019 -0.005 -0.052 0.096
AffectCompa 3.51 (1.17) -0.155* -0.098 -0.134* -0.152* 0.009 0.699

*p<0.05 (2-tailed), **p<0.01 (2-tailed).


aAffect is coded such that a larger number represents more negative affect.
The scales: for the affect variables, l-to-5; for Others' Reporting Intentions, l-to-10; and l-to-7 for all other variables.
These variables are the participant's response to the following questions:
Personal Reporting Intentions - How likely is it that you would inform the engagement audit partner (1 = unlikely,
7 = very likely).
Other's Reporting Intentions - How likely that other audit seniors would inform the engagement audit partner
(1 = unlikely, 10 = very likely).
Serious - Seriousness of Michael Jenkin's act (1 = not serious, 7 = very serious).
Responsibility - Personal responsibility for informing the engagement partner (1 = not responsible, 7 = very
responsible).
Cost ? Personal cost to you of informing the audit engagement partner (1 = very low, 7 = very high).
AffectExam ? Was your exam score better or worse than expected (1 = better, 5 = worse).
AffectComp - Was your exam score better or worse than scores in other accounting classes (1 = better, 5 = worse).

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202 Mary B. Curtis

TABLE III
Effect of mood on reporting intentions

Panel A: MANOVA results


Dependent variables
Personal Reporting Intentions
Others' Reporting Intentions
Independent variable F-valued Numerator DF Denominator DF Pr > F
AffectExam 0.55 2 216 0.581
AffectComp 2.77 2 216 0.065
Panel B: ANO VA Results

Dependent variable: Personal Dependent variable: Others'


Reporting Intentions Reporting Intentions
Independent variable F-value Pr > F F-value Pr > F
AffectExam 0.29 0.295 1.03 0.155
AffectComp 4.10 0.022* 3.05 0.041*
aThe following Manova test criteria were used: Wilks' Lambda, Pillai's Trace, Hotelling-Lawley Tra
Root (Panel A).
**p<0.01 (1-tailed), */)<0.05 (1-tailed) (Panel B).
Removing AffectExam from this analysis results in Manova F=2.99, ^=0.052, with univariate
p = c.Oll and F = 2.10, F = 0.07 (Panel B).
These variables are the participant's response to the following questions:
AffectExam ? Was your exam score better or worse than expected (1 = better, 5 = worse).
AffectComp ? Was your exam score better or worse than scores in other accounting classes (1 = b
Personal Reporting Intentions - How likely is it that you would inform the engagement audit par
(1 = unlikely, 7 = very likely).
Other's Reporting Intentions - How likely that other audit seniors would inform the engagement
(1 = unlikely, 10 = very likely).

While students may not know how they will do in a by another are related to greater per
behavior
single course or even how one score compares to
seriousness, greater perceived personal responsib
other students' scores in that class, theyand
do lower
know perceived personal cost. Results pres
how they have performed overall in the past.IV support all three of these relationsh
in Table
Comparing a grade to all other courses provides a
standard that is fixed, historical and spread over
Ethical decision-making process
many instances, particularly for seniors. Comparing
to a goal for this class alone may require a standard
The third hypothesis proposed that serious
that is not yet established - students may have less of
responsibility, and cost mediate the relatio
an idea what to expect from a course in which they
between mood and reporting intentions as dep
are currently enrolled. Because of this lack of asso
in Figure 1. The hypothesized mediation was t
ciation between AffectExam and Reporting Inten
according to Baron and Kenny's (1986) four
tions, further analysis is focused on AffectComp.
ditions for mediation.
The first condition for mediation, that the pred
Results from the Graham model Affect, be significantly associated with the med
Seriousness, Responsibility, and Cost (Figure 1,
Based on the Graham model, H2 predicts a), isthat
satisfied in regard to Seriousness and Res
bility, but not with regard to Cost (Table V
greater individual intentions to report questionable

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Are Audit-related Ethical Decisions Dependent upon Mood? 203

TABLE IV
Effect of Seriousness, Responsibility and Cost on reporting intentions

Panel A: MANOVA results


Dependent variables
Personal Reporting Intentions
Others' Reporting Intentions
Independent variable F-value* Numerator DF Denominator DF Pr>F

Serious 5.309 2 215 0.006


Responsibility 22.984 2 215 0.000*
Cost 4.764 2 215 0.009*
Panel B: ANO VA results

Dependent variable: Personal Dependent variable: Others'


Reporting Intentions Reporting Intentions

Independent variable F-value Pr>F F-value Pr>F


Serious 1.777 0.092 10.202 0.001**
Responsibility 43.942 0.000*" 8.108 0.003**
Cost 0.204 0.326 8.404 0.002**

*The following Manova test criteria were used: Wilks' Lambda, Pillai's Trace, Hotelling-Lawley Trace and Roy's
Greatest Root (Panel A).
*p<0.05 (1-tailed), **p<0.01 (1-tailed) (Panel B)
These variables are the participant's response to the following questions:
Personal Reporting Intentions - How likely is it that you would inform the engagement audit partner
(1 = unlikely, 7 = very likely).
Other's Reporting Intentions - How likely that other audit seniors would inform the engagement audit partner
(1 = unlikely, 10 = very likely).
Serious - Seriousness of Michael Jenkin's act (1 = not serious, 7 = very serious)
Responsibility - Personal responsibility for informing the engagement partner (1 = not responsible, 7 = very
responsible).
Cost - Personal cost to you of informing the audit engagement partner (1 = very low, 7 = very high).

second condition of mediation, that the predictor, Table VI. As Table VI depicts, AffectComp becomes
Affect, be significantly associated with the dependent non-significant across the Reporting Intention vari
variables, Reporting Intention (Figure 1, Path c), is ables when Seriousness, Responsibility and Cost are
satisfied in the results previously reported for the first controlled for (Table VI: MANOVA: F(l) = 0.93,
hypothesis (Table III). The third condition, that the p>0.39; ANO VA: F(l) = 1.76, p = 0.09;
mediators, Seriousness, Responsibility, and Cost, be F(l) = 0.36, p = 0.27, respectively) compared to
significantly associated with the dependent variables, when Seriousness, Responsibility, and Cost are not
Reporting Intentions, is satisfied in the results previ controlled for (Table III: MANOVA: F(l) = 2.77,
ously reported for the second hypothesis (Table IV) in p = 0.065; ANOVA: F(l) = 4.10, p = 0.02;
which Seriousness, Responsibility, and Cost are sig F(l) = 3.05,/) = 0.04, respectively).8
nificantly related to Reporting Intentions (Figure 1, Finding that Seriousness and Responsibility
Path b). The fourth condition, that the predictor, Af mediate the relation between Affect and Reporting
fect, have less of an impact on the dependent measures, Intentions supports H3a and H3b and offers an
Reporting Intentions, after controlling for the media explanation for how mood is related to Reporting
tors, is satisfied by comparing the significance of Intentions. More negative mood reduces percep
the mood variable reported in Table III to that in tions of the seriousness of an act and one's personal

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204 Mary B. Curtis

TABLE V
Effect of mood on Seriousness, Responsibility and Cost

Panel A: MANOVA results


Dependent variables:
Seriousness of act
Responsibility for reporting act
Personal cost of reporting act
Independent variable F-value* Numerator DF Denominator DF Pr > F

AffectComp 2.304 3 216 0.078


Panel B: ANO VA results

Dependent variable: Dependent variable: Dependent variable:


Seriousness Responsibility Cost
Independent variable F-value Pr > F F-value Pr > F F-value Pr > F
AffectComp 4.001 0.024* 5.151 0.012* 0.018 0.450
*The following Manova test criteria were used: Wilks' Lambda, Pillai's Trace, Hotelling-Lawley Trace and Roy'
Greatest Root (Panel A).
*p<0.05 (1-tailed), **p<0.01 (1-tailed) (Panel B).
These variables are the participant's response to the following questions:
AffectComp - Was your exam score better or worse than scores in other accounting classes (1 = better, 5 = worse).
Serious - Seriousness of Michael Jenkin's act (1 = not serious, 7 = very serious).
Responsibility - Personal responsibility for informing the engagement partner (1 = not responsible, 7 = ve
responsible).
Cost - Personal cost to you of informing the audit engagement partner (1 = very low, 7 = very high).

responsibility for reporting that act. Since these perceptions of seriousness of the unethical behavior,
have a positive relationship with reporting inten responsibility for reporting the behavior, and possi
tions, reductions in seriousness and responsibility ble cost of reporting. Expectations that others would
will reduce one's inclination to whistle-blow. On report the unethical behavior of a colleague were
the other hand, the expectation that negative mood related to all three determinants, while expectations
would increase perceptions of personal cost for that participants would personally report the
reporting the act was not supported, suggesting that behavior were related only to serious and responsi
perceptions of cost are less susceptible to the bility. In evaluating the antecedents of these deter
influence of an individual's temporary affective minants, more negative mood reduced perceptions
state. of seriousness and responsibility, but did not exhibit
the expected increase in the perceived cost of
reporting a colleague's unethical behavior.
Implications While differences in ethical decisions are explained
here as involving evaluative judgment due to affect,
Ethical propensities are generally considered to be rather than due to knowledge recall as Gaudine and
stable over time. This research suggests that ethical Thorne (2001) propose, the two theories may actually
decisions, and the factors which influence those be closely related. Kida and Smith (1995) assert that
decisions, can vary across mood states, depending individuals encode affective reactions to knowledge
upon such a relatively minor event as performing along with that knowledge in memory, and that we
poorly on an exam. naturally recall knowledge whose stored affective
As predicted by the model, the reporting reaction is consistent with our mood state at the time
intentions of accounting seniors were related to of recall. Thus, with the broad searches characteristic

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Are Audit-related Ethical Decisions Dependent upon Mood? 205

TABLE VI
Test of mediation effect of Seriousness, Responsibility, Cost and AffectExam on reporting intentions

Panel A: MANOVA results


Dependent variables
Personal Reporting Intentions
Others' Reporting Intentions
Independent variable F-valuea Numerator DF Denominator DF Pr>F

Seriousness 5.03 2 214 0.007


Responsibility 21.76 2 214 0.000*
Cost 4.73 2 214 0.01**
AffectComp 0.93 2 214 0.395
Panel B: ANOVA results

Dependent variable: "Self Dependent variable: "Others':


Reporting Intentions Reporting Intentions

Independent variable F-value Pr>F F-value Pr>F


Seriousness 1.47 0.113 9.76 0.001**
Responsibility 41.58 0.000** 7.60 0.003**
Cost 0.24 0.314 8.29 0.002**
AftComp 1.76 0.093 0.36 0.274

aThe following Manova test criteria were used: Wilks' Lambda, Pillai's Trace, Hotelling-Lawley Trace and Roy's Greatest
Root (Panel A).
*><0.05 (1-tailed), **><0.01 (1-tailed) (Panel B).
These variables are the participant's response to the following questions:
AffectComp - Was your exam score better or worse than scores in other accounting classes (1 = better, 5 = worse).
Personal Reporting Intentions - How likely is it that you would inform the engagement audit partner
(1 = unlikely, 7 = very likely).
Others' Reporting Intentions - How likely is it that other audit seniors would inform the engagement audit partner
(1 = unlikely, 10 = very likely)
Serious - Seriousness of Michael Jenkin's act (1 = not serious, 7 = very serious).
Responsibility - Personal responsibility for informing the engagement partner (1 = not responsible, 7 = very responsible).
Cost ? Personal cost to you of informing the audit engagement partner (1 = very low, 7 = very high).

of substantive processing strategies, affective state at expanding consideration of mood and ethical
the time of recall can serve as a retrieval cue, judgments to include negative affect.
impacting which information is recalled and applied These results help us understand when and why
to the task at hand (Blaney, 1986; Rose, 2001). individuals choose to report the unethical behavior of
Therefore, as Gaudine and Thorne (2001, 180) pro others. Two aspects of these results require further
pose that an individual's judgment "reflects the situ consideration. First, affect's impact on reporting
ational factors that have led to the use of a particular intentions raises questions regarding the perception of
cognitive structure," these results suggest that the the social desirability of whistle-blowing in public
situational factors considered should include external accounting. It was found that those with negative af
events that have influenced the current mood-state as fect, and consequently a more negative view of the
well as situational factors within the judgment con world, reported a lesser likelihood that they would
text. Thus, this research extends Gaudine and Thorne report unethical behavior. This suggests a disapprov
(2001) by both testing propositions in a different ing perception of whistle-blowing, itself ? despite
theoretical context (social judgment theory) and Time Magazine's 2002 elevation of whistle-blowers

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206 Mary B. Curtis

to Persons of the Year. In fact, in a debriefing session both practicing auditors and seniors in college may
after the experiment, many students expressed the employ general structures in this context simply be
desire to attempt alternative actions before whistle cause they possess no task-oriented structures for the
blowing, such as talking to the manager about his/her situation. Additionally, despite their status as stu
behavior. A 2002 survey by Walker Research dents, many of these participants would be in the
(Internal Auditor, 2003) reported that only 48% of same position as the fictional whistle-blower in the
their 2800 respondents said they would feel com case in less than a year. Finally, notwithstanding these
fortable reporting ethical violations and only 35% of concerns, the impact of affect on the ethical decision
those with knowledge or suspicion of violations making process itself is important to explore.
actually had reported it. What are the implications for Opportunities for future research abound in this
the increased emphasis on whistle-blowing as an area. First, the participants and experimental context
organizational control? for this study were based in the field of auditing.
Latane and Nida (1981) suggest diffusion of per While these results should generalize to society at
ceptions of responsibility, resulting in a decrease in large, this assertion should be tested empirically. It
perceptions of personal responsibility, may also may also be of interest to further explore the nature
increase as one's exposure to similar problems in of public accounting firms in regard to their ethical
creases. Certainly, the plethora of highly publicized climate. For example, while corporate culture and
ethical failures could create such diffusion. The result particularly tone-at-the-top have been recognized as
of this could be a decline in auditors' perceptions of important components of internal control in the
personal responsibility for reporting the unethical corporate world, few studies have explored audit
behavior of others. This notion warrants further firm ethical failures or organizational culture, in
study. general. Additionally, suggestions that those at vari
Probably the greatest limitation of this study is the ous levels in firms differ in ethical reasoning
use of student participants in regard to a professional (Ponemon, 1990), may have different organizational
decision. Although these students were about to commitment and that those with greater experience
graduate, were an average of 27 years old with an may react differently to ethical dilemmas by
average of over 2 years of professional experience employing different types of knowledge structures,
and over 3 years of non-professional work experi all emphasize the need to test the model with indi
ence, few of them had worked in public accounting viduals at different experience levels. Finally, while
prior to this exercise. It may be difficult for these the Sarbanes-Oxley Act (2002) requires the estab
students to know what they would do, once they lishment of anonymous reporting mechanists in
were actually placed in an audit setting, with the peer corporations, it is not known whether individuals
and organizational pressures of a professional envi may be more willing to report the ethical failures of
ronment. Additionally, affect may be a particularly others if permitted to remain anonymous or whether
difficult issue to study with student surrogates. Bless the antecedents of such decisions differ from those of
et al. (1996) found that participants in a positive reporting personally.
mood apply general world knowledge structures to
tasks, while those in more negative moods employ
more task-specific structures. Thus, even experi
Notes
enced auditors may ignore their training and employ
more general structures when in positive moods,
Mood is defined as an affective or "feeling state",
resulting in the same mood effects experienced by less
which has no specific focus and is not directed toward a
experienced participants, but with negative affect
specific object. Mood relates to the feeling state, which
experienced auditors would tend to employ task need not be about anything in particular and may have
specific knowledge structures not possessed by the no direct cognitive cause (Clore et al., 1994). While
inexperienced participants. However, there is no some evidence (Judge and Bretz, 1993) supports the
reason to believe that auditors possess task-specific notion that affect can be either a state (i.e., measures of
knowledge structures for whistle-blowing since this subjective well-being) or trait (i.e., measures of affective
is not a common activity in public accounting. Thus, disposition), this research deals with transitory affect.

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Are Audit-related Ethical Decisions Dependent upon Mood? 207

Accordingly, Mood and Affect are used synonymously in the presence of the Gender variable, and any non-sig
in this paper. nificant relationship continued to be non-significant in
The term "whistle-blow" may denote different forms the presence of the Gender variable.
of reporting. Some, including the popular press, label any
act of reporting the unethical acts of others as "whistle
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