Manigandan P

Mobile : (+91) 9787168651

Email : manigandasamy@outlook.com

CAREER OBJECTIVE

To obtain a technical position in a progressive organization that will challenge my abilities and provide me with
an opportunity to grow and contribute to the overall success of the organization

PROFESSIONAL SUMMARY

 Expertise in trouble shooting hardware and software problems

 Versatile team player with good communication and Interpersonal Skills
 Ability to learn and apply new skills & technologies
 Self-motivated with good leadership and communication skills
 Good team player with problem solving skills and well organized

EXECUTIVE SUMMARY

 Worked in Prodapt Solutions Private Limited as Executive-IT and here we are handling VM Machine’s,
Exchange Server, From Jan 2015 to Feb 2016.
 Worked for TATA Tele-Services Limited (TTSL) deputed by Precision Informatics (M) Pvt Ltd, as Associate
system Engineer and here we are handling Windows server activities, SCCM 2007/2012, Symantec Endpoint
protection, Symantec DLO Backup, Desktop support engineer from Sep 2011 to Dec 2014.
 Worked for Future Automation Technology pvt ltd as Tech Support for Desktop Engineer for application &
End User Support from June 2009 to August 2011

ACADEMIC
 BE in Electronics and Communication Engineering Sri Lakshmi Ammal Engineering College, Year of passed
2009 with 64 %
 Diploma in Electrical and Electronics Engineering Vignesh Polytechnic College, year of passed 2006 with 76 %
 SSLC from Govt. Boys Hr. Sec. School Kachirayapalaym, year of passed 2003 with 60%
SKILL SET

Server:

 Installing, configuring and maintaining Windows Server 2003 / 2008 operating system.
 Installing, configuring and maintaining Active Directory in Windows Server 2003 / 2008.
 Creating and Configuring Group Policies in Domains.
 Creating users, groups and assigning permissions as per requirements.
 Configuring DNS, DHCP and other Server Roles.
 Monitoring and maintaining Symantec End Point protection Server.
 Monitoring and maintaining Symantec Backup Exec 2010 Server
 Monitoring and maintaining SCCM console manager 2007 & 2012 Server.
 Monitoring and maintaining ESXi 5.50 / VSphere client 5.5.0 console manager.

WORKING EXPERIENCE

 Worked in Prodapt Solutions Private Limited from January 2015 to Feb 2016 as Executive-IT.

Project Title Customer Support Department

Description IT Infra Administrator
Role Windows Server Administrator
Responsibilities
 Managing and guideline to a team members.
 Monitoring Tickets and assign to respective Engineer.
 Asset management activity maintained.
 Asset data maintain and validated excel sheet and
import centralized portal.
 Service level agreement monitoring and assigned the
ticket to experience hands.
 Each ticket description updated in centralized portal
for end user realized.
 Providing LAN port access to end user and validate as
accessibility.
 Desktop and laptop to allocate to user category
wise.
 Induction class given to New joiners and explain to
our IT Policies.
 Team shift roster handling.
 Asset movement to any other work station or other
branches get support from admin team.
 Creating and maintain shared folder in our network
for team-wise access.
 Data violation avoided in our network as physically.
 Monitoring and maintaining our team engineer
activities, Collect feedback from end user for
engineer service.
 Manage user rights like FTP, Share folder, Internet,
CD and USB based on approvals.
 Project Symantec Endpoint protection Version 12.1.2015

Description Installed and implemented Symantec end point protection

server.
Role Symantec Manger Console Administrators
 Identifying the systems in the network.
 Deploying the clients to all the systems,
 Blocking the CD, USB and other devices through SEP
 Blocking .mp3,.avi, file formats through SEP policy
 Blocking Chatting software and other software through
SEP policy.
Responsibilities  Implementation of SNAC policy for the clients.
 Implementation of Remediation server for SNAC.
 Finding and removing new variant of the Virus, Trojan
and Worms
 Managing Symantec Servers and Clients for Enterprise
Network Administrators.

 Worked for TATA Tele-Services Limited (TTSL) deputed by Precision Informatics (M) Pvt Ltd, as
Associate system Engineer

Project System Centre Configuration Manager 2007 & 2012

Role SCCM Administrator
Description Create the user profile in console and Backup the data’s
 Manage SCCM deployments in an environment of 1200+
user’s,
 Installation and configuration of SCCM,
 Installation and configuration of WDS,
 Installation of client agents to client machine,
 Monitoring alerts on SCCM site server,
 Monitoring and controlling SCCM site server Health
status
 Monitoring and controlling client activities and client
health status,
 Deploying software updates and Application packages
Responsibilities to client machines and server through SCCM
 Executing monthly reports and daily reports using SCCM
 Creating OSD task sequence for OS up-gradation
 Downloading updates from Microsoft through SCCM
 Review selected updates to identify which updates may
require special attention to direct more extensive
testing before deploying to the field.
 Deploying the updates to test group and send a
message to notify test group and Monitoring the group
 Deploying the downloaded updates to client machines
through SCCM
 Monitoring the updates patched to client machines
 Maintaining Client machines with up-to-date patches
Project TTL IT HUB IT Operations (TCS)
Description Domain Migration Support
Role Customer Support Engineer
 Installing and Configuring Windows Operating System
 Troubleshooting LAN Issues
 Maintenance of the systems
 Software installations
 Configuring Exchange server through various mail
clients (MS Outlook 2003 & 2007)
 Troubleshooting IE related Issues for various
applications
 Troubleshooting hardware problems for Desktops and
Laptops
 Technical support for Network connectivity
Responsibilities  Implementing Bit Locker Encryption for all types of
Laptops including TPM and Non-TPM models
 Providing technical assistance through phones and
remote support by using Dame Ware NT Utilities and
Remote Desktop Connection (MSTSC)
 Delivering extreme end-user support on OS related
issues (Data Backup, restoring OS, Data recovery in
case of disk related issues)
 Clean the infected computers by using Symantec
Endpoint Protection.
 Monitoring and maintaining Printer Server and File
Server
 Troubleshooting Printing Issues for Printers

Project Symantec Backup Exe 2010

Description Installation and Configuration of DLO
Role Symantec Backup Administrators

 Identifying the systems in the network.

 Deploying the client agent to all the systems
 Configuring backup selection hierarchy client machine.
Responsibilities  Selected data’s are capturing to Tape drive
 Monitoring DLO Data backup of respective client
machine.
 Worked for Future Automation Technology PVT LTD from June 2009 to August 2011 as Desktop Engineer

Roles & Responsibilities:

 Installing and configuring various Antivirus Software’s like AVG, Norton Security, McAfee, Symantec
 Periodically updating & checking for Viruses and cleaning the infected PCs
 Hardware Assembling, Installation and Configuring Windows XP, Vista,7.
 Troubleshooting, Service and Spare Replacement in Laptops
 Software installations
 Troubleshooting LAN Settings
 To provide the technical support and service support in required time and to give preventive maintenance in
proper interval.
 Managing User/Group Accounts, User Rights and Sharing for FAT and NTFS permissions.
 Install and Managing Network, Sharing Printers.

ACHIEVEMENTS

 Got promoted as a Team Leader in the month of May 2013 in Tata Teleservices Limited project.
 Got appreciation for successfully implementing Windows Deployment Services by which 100 Laptops were
installed and configured in 2 days in Tata Teleservices Limited project.

PERSONAL VITAE

Date of Birth : 15-01-1987

Father’s Name : Periyasamy L
PAN Number : BSXPM1805P
Passport Number : H8304385
Marital Status : Married
Languages Known : English, Tamil
Current Address : Block No 19, 6th cross street, Kuberan Nagar, Madipakkam, Chennai – 6000091.
Permanent Address : 180, East Street, Mathur & Post, Villupuram, India – 606207.

Place : Chennai (Manigandan P)