RESIDENTIAL

3-Storey Semi Detached House on Lot 37877, No. 14 Lingkungan

Negeri Sembilan, Federal Hill, Mukim Kuala Lumpur

SCHOOL OF ARCHITECTURE,BUILDING AND DESIGN

PROJECT MANAGEMENT (MGT 60403)

Project 1: DEFINING AND DOCUMENTING A PROJECT

TUTOR: AR. SATEERAH

ALISON TANG ING EE 0323705

CHANG MAY CHEN 0322636
NG JI YANN 0323713
TAN KAH INN 0322020
WEE SUE WEN 0322633
YANG JING LOO 0323066
TABLE OF CONTENTS
1.0 Project Introduction
1.1 Introduction & Background 1
1.2 Project Brief 2-3
1.3 Site Introduction 4
2.0 Company Introduction

2.1 Company profile 5-6

3.0 Project Introduction 7

3.1 Architect / Project Manager 8-13

3.2 Quantity Surveyor 14-18
3.3 Civil & Structural Engineer 19-23
3.4 Mechanical and Electronic Engineer 24-26
3.5 Contractor 27-28
3.6 Interior Designer 29-31

4.0 Organization structure 32-33

5.0 Stakeholders 34

6.0 Project Information

6.1 Objectives and goals 35

6.2 Implementation phases
6.2.1 Implementation phases and tools 36
6.2.2 Schematic Design 37
6.2.3 Design Development Phase 38-39
6.2.4 Contract Documentation phase 40-42
6.2.5 Contract Implementation Phase 43-45
6.2.6 Final Completion Phase 46
6.3 Monitoring tools and strategies 47
6.3.1 Minutes of meeting 48-50
6.4 Risks and solutions 51-53
6.5 Procurement 54
6.5.1 Traditional Procurement Route 55
6.5.2 Final Sum 56
6.6 Success criteria 57

7.0 References 58
1.0 PROJECT INTRODUCTION
1.1 INTRODUCTION & BACKGROUND
Objective of this project is to introduce students the fundamentals of the project management through a
report of a case study. Throughout the duration of this project, the students will be exposed to the project
implementation process, starting from the schematic design phase to the final completion, as well as the
actions and strategies taken in each phase. Using an actual existing structure, they are tasked to analyse
the scopes of a project team, which encompasses the project architect, civil & structural and mechanical &
electrical engineers, quantity surveyors, interior designers and other specialist consultants that are related
to the project success.

The scope of this report will encompass:

● The roles of team members in a project team
● The organisation structure
● The stakeholders
● Project Information

Figure 1.1.1 Working environment from Hiap Leck Construction Sdn.Bhd, each
staff play different roles for this construction process.

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1.2 PROJECT BRIEF

Finished Project Puan Badariah House

Project Brief Proposal for 3 storey blocks

I. Extension and renovation
Ii. Reform the front and rear elevation

Parties Involved Employer Pn.Badariah Tun Dr.Ismail

Architects T.R.Hamzah & Yeang Sdn Bhd

C&S Engineer Nexus EC Sdn.Bhd

M&E Engineer Perunding Hashim & NEH Sdn. Bhd.

Quantity Surveyors Basar & Harun Sdn.Bhd

Interior Designers T.R.Hamzah & yeang Sdn.Bhd

Contractors Hiap leck Construction & Trading Sdn. Bhd

Land Type This lot holding a Residential Land Status, but went through the demolish process in
order for the project to be build.

Commencement Date 18th October 2016

Completion Date 2nd September 2017 (11 months)

EOT 1 11th September 2017

EOT 2 30th November 2017

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Figure 1.2.1 Letter Of Time 1 during 11th September 2017. Figure 1.2.2 Letter Of Time 2 during 30th November 2017.

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1.3 SITE INTRODUCTION
Proposed renovation project on existing 3-Storey Semi Detached House on Lot 37877, No. 14 Lingkungan
Negeri Sembilan, Federal Hill, Mukim Kuala Lumpur, overlooking the whole Bangsar area.

Client have a preference of simple, minimalist and clean-cut design. As for finishes and furnishing, client
loves real Timber and dark-colour Metal. Existing windy and cooling weather conditions, client requires all
spaces and rooms to be bright; maximizing views and natural-lighting, as well as natural-ventilation. Client’s
interest in travelling reflected through all her collectibles and one-of-a-kind items, including the Indian
timber door, Indian arm-chair, Designer’s chair, Custom-made and antique furniture.

Figure 1.3.1 Shows Location Plan and Site Plan.

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2.0 COMPANY INTRODUCTION
2.1 COMPANY PROFILE

Architect
Ar.Haikal
General Intro Scope of Work |
T.R.Hamzah & Yeang ● Pre-design work
Sdn.Bhd ●
●
Concept & Viability
Design Development
● Documentation & Procurement
● Construction - Contract Administration
● Post Construction - Account Closing Work

Quantity Surveyor
Mr.Siah Lai Hock
General Intro Scope of Work |
● Feasibility Studies
● Prepare Tender & Contract Documents
● Prepare Bill of Quantities
● Provide advice on contractual claims
● Award tender to subcontractors
● Manage Project payroll

Civil & Structural Engineer

Ir Dr Saravanan & En Fitry
General Intro Scope of Work |
● Feasibility Studies
● Preliminary Design
● Preparation & Evaluating tender
● Approval from local Authorities
● Cost Estimation
● Project Supervision

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 Mechanical & Electrical Engineer
Dato’ Dr. Ir. Hj. Abu Hashim
General Intro Scope of Work |
● Design Development
● Cost Estimation
● Approval from local authorities
● Preparation & Evaluating Tender
● Details Designs & Preparation of Drawings
● Project Supervision

Main Contractor
Mr.Siah Lai Hock
General Intro Scope of Work |
Hiap Leck Construction ● Planning
Trading Sdn.Bhd ● Resource Allocation
● Staff Benchmarks
● Budget Management

Interior Designer
General Intro Scope of Work |
● Analyzing the clients need and goals
T.R.Hamzah & Yeang ● Design Feasibility
● Formulating design concepts that are
Sdn.Bhd functional, fiscally appropriate and
aesthetically pleasing.
● Preparing working drawings and
specifications for interior construction,
space planning, materials, finishes,
furnishings, fixtures and equipment

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3.0 PROJECT INTRODUCTION
The Team members that involved in the project are Project Manager - Architect, Quantity Surveyor, Civil and
Structural Engineering, Mechanical and Electrical Engineer, Contractors and Interior Designer. The following
will state the roles and responsibilities of each member that had contributed in the process of the project.

There are five phases of project management and if the lifecycle provides a high-level view of the project,
the phases are the roadmap to accomplishing it. Determining these elements will take a project from start
to finish. It provides a systematic, timely, and controlled process that benefits a project’s stakeholders.

Initiating Process
Initiation is the first phase of the project lifecycle. This is where the
project’s value and feasibility are measured. Project managers typically
use two evaluation tools to decide whether or not to pursue a
project:Business Case Document & Feasibility Study. However, projects
that pass these two tests can be assigned to a project team or designated
project office.

It needs a solid plan to guide the team, as well as keep them on time and
on budget. A well-written project plan gives guidance for obtaining
resources, acquiring financing and procuring required materials. The
Planning Process project plan gives the team direction for producing quality outputs,
handling risk, creating acceptance, communicating benefits to
stakeholders and managing suppliers.

This is the phase that is most commonly associated with project

management. Execution is all about building deliverables that satisfy the
Executing Process customer. Team leaders make this happen by allocating resources and
keeping team members focused on their assigned tasks.

Monitoring and control are sometimes combined with execution because

they often occur at the same time. As teams execute their project plan,
Monitoring & Controlling they must constantly monitor their own progress.To guarantee delivery of
Process what was promised, teams must monitor tasks to prevent scope creep,
calculate key performance indicators and track variations from allotted
cost and time.

Teams close a project when they deliver the finished project to the
customer, communicating completion to stakeholders and releasing
resources to other projects. This vital step in the project lifecycle allows
Closing Process the team to evaluate and document the project and move on the next one,
using previous project mistakes and successes to build stronger
processes and more successful teams.

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3.1 ARCHITECT / PROJECT MANAGER

T.R.Hamzah & Yeang

Sdn.Bhd

Company | T.R.Hamzah & Yeang Sdn Bhd

People In Charge | Ar.Haikal

JOB INTRODUCTION

Architect has both artistic and functional mind for the design of structures. Once an architect is approached
by a client or a sponsor, he calls a meeting to know the needs and the wants of the construction work or
project. The architect brings more of creativity and artistic elements on the building. This creation of design
will be repeated till both the parties, the client and the designer are satisfied. The work carried out by the
architect is to be properly organized. This demands to keep the records of different contracts, the details of
the project, the cost and the budget details, the time limit and the day by day progress report.
Most of the cases the architects have to work with the civil or structural engineers for communication and
discussion relating the technical issues faced in the design and the implementation. Meeting and
discussions have to be kept with different members and professionals of the organization before approval of
the project design. This helps in realizing different technical difficulties that would be faced, opinions and
economical ideas. This can help in moving the team together for the completion of the project.

-Understand client’s request/objective

Initiating Process -Project planning
-Cost Planning and Budget Establishment

-Budget Cost Control

-Site visit
Planning Process
-Suggest and study possible solutions for work
renovation

-Implementation of plan
Executing Process -Execute monitoring and controlling phase
-Calculate final budget and conduct final report

-Contract Documentation
Monitoring &
-Project Control
Controlling Process
-Issue final payments and defects liability certificate

-Assessment of Building
Closing Process

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Initiating Process

•The initial step involves understanding the client’s, Puan Badariah requirement through a detailed
discussion. A careful note on her objectives and the expectations are taken.
•After an initial meeting, architect will start to gather key information such as the certificate of title, drainage
plans and zoning and town planning information. The architect need to have site surveyed, to accurately
define contours and boundaries. Issues with regard to existing planting, water courses and soil type are also
addressed.

Planning Process

•When the project's parameters are established, quantifying and qualifying the project will involve the
discussion about the expected budget, the characteristics of the site and other planning regulation of the
area under consideration.
•Next is the difference sequence of operations, guarantees, and responsibilities offered by the architect. This
will include:
- Understanding the limitations and potential of the site.
- Discussing about the financial targets
- Suggesting and studying all possible solutions if the work is renovation or rehabilitation or a new
construction
- Bringing and presenting the feasibility study
- Different choice of site or building based on the requirement
- Provision of different options to overcome different administrative procedures
- Procedures planned and prepared are kept in line to make communication easier.

•Giving out all the work which is an ongoing process throughout the end of project is known as scope
management. It is an important task in dividing all the work into smaller functional categories. Next is risk
management planning, it is a platform examine all the potential threats for the project. After that olid
information will be implemented and to establish information flow between the project stakeholders.

- Project organization approach

- Work sequence
- Schedule for execution phase
- Financial report and costing
- Build project team

Executing Process

Execution phase is the implementation of the plan. It is divided in two main processes, the executing and the
monitoring and controlling phase. Final is the closing phase, it is a official completion where project manager
need to evaluate the whole project including success and failures and conducts a project report to calculates
the final budget and offer information about any tasks that remain unfinished.

Monitoring & controlling process

•overseeing the construction phase of your project with onsite visits and monitoring the construction
contracts that are in place.
•When the main contractor advises architect when the project is practically complete, architect can assess
the construction and provide a detailed list of remaining work. Architect will be in charge to collect all trade
warranties from the main contractor and will secure a Code Compliance Certificate. At this point in the
project, architect will also help administer final payments to contractors and issue the main contractor with a
Defects Liability Certificate.

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Figure 3.1.1 Location plan, Site plan.

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3.2 QUANTITY SURVEYOR

Company | Basar & Harun Sdn.Bhd

People In Charge | En. Wan Din & Ms Zahara

JOB INTRODUCTION

Quantity surveyors are considered the economists of the construction industry and are also referred to as a
construction cost consultants.

A quantity surveyor is central to the decision-making process throughout the development of a project, from
initial inception to final completion. They advise building owners and architects on the probable cost of
construction schemes and on the costs of alternative designs. They prepare cost plans for projects which
enable the design team to arrive at practical designs for projects and to stay within budget.

They can also act as project managers and are major contributors to the success of all types of projects in all
sectors of the industry, including healthcare, education, public buildings, retail and commercial, residential,
leisure and infrastructure projects

-Preliminary Cost Advice

Initiating Process -Project Feasibility Study
-Cost Planning and Budget Establishment

-Budget Cost Control

Planning Process -Advice on Contractual Methods & Tendering
Procedure

-Advice on Selection of Contractors

-Preparation of Expenditure Statements for Tax &
Executing Process
Accounting
-Technical Auditing

-Contract Documentation
Monitoring & -Project Control
Controlling Process -Interim Payment
-Evaluations of Variations

-Assessment of Building Replacement Values for

Closing Process Insurance
-Evaluation of Cycle

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Initiating Process

Before the process started, quantity surveyors need to prepare the preliminary cost advice. During the early
stage, provide the construction cost advice for testing budget provisions and to look forward alternative
solutions before a commitment to detailed design and procurement was formed.

On this process, En. Wan Din & Mrs. Zahara (Quantity Surveyor for this project) also provided a full system of
budget estimating and cost planning in order to control expenditure, ensure our client receive better prices for
design & construction.

This project cost was kepting within the agreed budget (from client). Quantity surveyor prepared an initial
budget cost which was established by reference to cost data from previous construction projects.

Figure 3.2.1 Shows a through explanation of Schedule of Prices.

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Planning Process

En. Wan Din & Mrs. Zahara (Quantity Surveyor for this project) has to provides both accurate and detailed
tender documentation including invoice of quotation for our clients. This action is very important for
essential provides a reliable basis on which to tender for proposal construction works.

All the payment bills of provided by quantity surveyor, specific measured quantities of the particular items
of work identified through the drawings and specifications in the planning and tender documentation.

Figure 3.2.2 Shows quotation of proposal A for micro piling work. Figure 3.2.3 Shows quotation of proposal B for micro piling work.

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Executing Process

During this process, En. Wan Din & Mrs. Zahara (Quantity Surveyor for this project) need to provide cash
flow data. Therefore, our client (Puan Badariah) can arrange well the finances needed for each process of
the project.

Besides from client, consultant of this particular project, also would assess cost effects when changes to
the project exist , for an example , delay of construction process and agree on ‘variation’ with contractors.
Beside that, Quantity Surveyor also need to provide a bank with a project report and help our client by
preparing drawdown certificates for payment to be loaned by the bank.

Figure 3.2.4 Shows the cash flow data

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Monitoring & Controlling Process

Quantity Surveyor must prepare a statement of final account. This statement aims to record the actual costs
for all sections of the job.

Based on the documentation, Puan Badariah House construction process should ended on 11th September
2017, but due to variations with the contractor, this current project was extended until 30th November 2017
and later continue the extension until 14th December 2017. During this additional days, En. Wan Din & Mrs.
Zahara (Quantity Surveyor for this project) has to assess cost changes and prepare the final account
documentation. This documentation will record the actual cost for all section of the task until the end of
extended date.

Figure 3.2.5 Shows the schedule of payment

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 3.3 CIVIL & STRUCTURAL ENGINEER

Company | Nexus EC Sdn. Bhd.

People in charge | Ir. Dr Saravanan & En. Fitry

JOB INTRODUCTION

Civil and structural engineer who involve in planning, designing and overseeing construction and
maintenance of building structures and infrastructure, such as soil nailing, roads, railways, airports, bridges,
harbours, dams, irrigation projects, power plants, and water and sewerage systems. Create, improve and
protect the environment in which we live, quality control and reporting.

-Design structure
Initiating Process
-Plan structure orientation in project

-Implement schedule of construction work.

-Calculate stress and load structure
Planning Process
required to support
-Preparation of tender drawings

-Conduct soil investigation to establish

Executing Process condition of land where the proposed
building to be constructed

-Ensure structural specification are

Monitoring &
compiled and met
Controlling Process
-Ensure structural progress of work on site

-Liaise with procurement department

Closing Process
-Keeping site diaries

Initiating Process
Ir. Dr Saravanan and En. Fitry formed part of construction team with professionals involved in the project such
as architect, quantity surveyor and M&E engineer. Design the structure such as roof, columns, beams,
foundation of the project with consideration of safety, economy and elegance. They also prepared the
drawings of sustaining wall for the basement construction.

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Planning process

One of the role of the structural engineer is high accuracy of calculating the required stress load of an
infrastructure to ensure that they are safe and stable for daily use. They need to check what design have
been submitted and review them. They are also responsible for doing calculations for design temporary
works such as scaffolds, props, writing plans, ordering materials or pricing for new jobs, researching a new
technique or product that might need to use or analysing the financial performance of the project. Attends
design meeting in the remaining part of the day and liaise with a multidisciplinary team of engineering
managers to make sure all design synergies are captured and addressed. In this phase, Ir Dr Saravanan and
En. Fitry have prepared structural drawings and tender documents.

Figure 3.3.1 Project Schedule

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Figure 3.3.2 Piling Drawing

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Executing process

C&S Engineers are responsible for discussing daily progress and issues of structural work with
sub-members. Different qualities and strengths delivered by a range of building materials, understand how
to incorporate support beams, columns and foundations. Conduct soil investigating during construction
phase.

Figure 3.3.3 Soil Nailing Work Instruction from Architect

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 Monitoring & Controlling process

Attends meeting with designers, clients and other contractors to plan works ahead. They are also responsible
for the organisation and delivery of materials and equipment for the needs of the construction project.
Determining different qualities and strengths delivered by a range of building materials, understand how to
incorporate support beams, columns and foundations. They also supervised and manage on-site labour.
Records maintained have to be accurate and they have to satisfy with the organizational and the legal
requirements.has to face any unexpected difficulties raised from the technical side at any point of time. He
must study the problem and resolve it in the most efficient manner as possible. Furthermore, they ensure
construction activities that will promote the environmental compliance. Each work has to be carried out safely
within the deadlines.

Figure 3.3.4 Process of monitoring, through meetings and discussions

Closing process
Ir. Dr Saravanan and En. Fitry ensure that the site have adequate resources to complete the tasks by having
procurement schedules for the jobs carried out and liaise with the procurement department regarding the
same. They are responsible for keeping site diaries and the respective sheets for allocation.

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3.4 MECHANICAL AND ELECTRICAL ENGINEER

Company | Perundingan Hashim & NEH Sdn. Bhd.

People in charge | Dato’ Dr. Ir. Hj. Abu Hashim and En. Azizan Ahmad

JOB INTRODUCTION

Mechanical and electrical engineer who involve in planning, designing and overseeing maintenance of the
building ventilation, water reticulation, electrical system, sewerage and drainage system. The mechanical
and electrical engineer also involves in the contract which usually done either during or before design, is
where engineers are in charge of coordinating different contractors who specialise in designing and
installing various M&E systems for the building to function.

-Analyze sketches and models

-Discuss with architect about the mechanical and
Initiating Process
electrical issues
-Design building services

-Ensure the building services fit into the building

-design and advice on the installation of building
Planning Process
services
-Preparation of tender drawings

-Conduct installation of water supply, piping work,

Executing Process
electrical and wiring work

-Supervising the installation of building services

Monitoring &
-ensure the specification for standard
Controlling Process
-ensure the safety are met

-Liaise with the authorities such as TNB, Syabas

Closing Process
and JPP on the Mechanical and Electrical approval

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Initiating Process

•Read and interpret blueprints, technical drawings, schematics, and computer-generated reports.
•Submit all Kitchen & Yard M&E drawing to TRHY for record
•Provide as-built drawings for security, CCTV System and auto-gate system to Architect
•Confer with engineers and other consultants to implement operating procedures, resolve system
malfunctions, and provide technical information.
•Research and analyze customer design proposals, specifications, manuals, and other data to evaluate the
feasibility, cost, and maintenance requirements of designs or applications.
•Submit their Leak Test & Pressure Test result on piping works and Pump ‘P3’ is confirmed omitted from
contract.

Planning Process

•M&E drawings and Engineer’s Schematic drawings have been issued to HLC for construction.
•Specify system components or direct modification of products to ensure conformance with engineering
design and performance specifications.
•Provide feedback to design engineers on customer problems and needs.
•As confirmed at site, all lights are confirmed to be ‘warm light’, except W.I.C. area to be ‘cool light’.
•Propose suitable light fitting for dressing table down-light,external wall-lights and gate post light.
•Submit all Kitchen & Yard M&E drawing amendments to TRHY for record.
•Provide their as-built drawings for security, CCTV system and auto-gate system to architect after
completion.

Figure 3.4.1 M&E drawing

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Executing Process

•After all lighting points are confirmed, HLC to commence opening the ceiling and light fitting installation.
•Supply and install the Water Filter and Instant Heater for Master Bathroom - 60L = 15Gallons.
•Establish and coordinate the maintenance and safety procedures, service schedule, and supply of materials
required to maintain machines and equipment in the prescribed condition.
•Water Filtration System installed at site accordingly.
•Cap all unused points and wires on wall at Master Bedroom (GL).
•All additional LED strip-light at stairs and other light-fittings purchased by Client are installed .
•All sanitary wares & fittings are installed.
•Kitchen built-ins and appliances are installed.
•Main gate is completed and ready to be installed.

Monitoring & controlling process

•Oversee installation, operation, maintenance and repair to ensure that machines and equipment are installed
and functioning according to specifications
•processing methods to assess feasibility, operating condition effects, possible new applications and necessity
of modification.
•monitor all aspects of production, including selection of manufacturing methods, fabrication, and operation of
product designs.
•supervision of production workers, technicians, technologists and other engineers, and design of evaluation
programs.

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3.5 CONTRACTOR
Hiap Leck Construction & Trading (M) Sdn. Bhd.

Company | Hiap Leck Construction & Trading (M) Sdn. Bhd.

People In Charge | Mr Siah Lai Hock

Site supervisor | En. Mat Shuri

Sub-Contractor:

Company | Geofrontier Sdn. Bhd.

People In Charge | Dr. How YC

JOB INTRODUCTION

The general contractor is a manager and possibly a tradesman that is employed by the client on the advice of
the architectect, engineer or the client him/herself if acting as the manager. Yet, in this project, roles of
contractors are overview toward coordination of each task involved in the project. Contractor mainly help on
client to maintain and achieve each performance obligation base on the project description. The
subcontractor to assist main contractor for preparing contracts and source of labour.

Date of completion : 2/9/2017 (10month)

Date of site possession : 2/11/2016
LAD amount : RM 500 per day

-Preparation of contract document

Planning process -Confirmation of supplier for building material
-Confirm demond of label
-Set gand chart and schedule

-Ensure the construction process run smoothly.

Executing process -Updating the situation of the construction.
-Patrol the site consistently.

-Follow architect instruction

Monitoring &
-Report the problem to architect
controlling process
-Attend site meeting
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Planning Process

•Preparation of the approval document to start the construction.

•Attend meeting and discuss site issue to architect and engineer.Constructor used to communicate and
discuss through the meeting , email and Architect Instruction.
•Source of material from the supplier
•The amount of human label will set base on the project description on both material and human label
location and getting approved from architect and client.
•The performance obligation were also reconsideration of human label needed.
•Specific task need to be done-by due date thereby preventing further delayed toward the construction
process as a whole for example ( take from doc.) : schedule of installation of piping, electricity, and furniture(
toilet bowl, light build and ect.)
•Identify main components of the work and to detailed out the sequence of the work of each component
describing during the construction.

Executing Process

Contractor to prevent inconvenient of neighbour’s house during construction. As toward the architect
instruction, no machinery should be located on location which caused inconvenience toward the relevant
neighbor. On site, contractor have to arrangement:
- Material storage
- Delivery invoice at site
- Manufacturer's quality certificate
- Verification test at production yard
- Implements project design and SWPP
- Maintains day-to-day control of the site
- implement s schedule and performs field changes
- Install and maintain BMPs
- Communicates directly with the client and the architect.

Monitoring & controlling process

•Making decision and changes based on the architect instruction.No verbal instructions to be carried out
unless followed by written instruction and approved by the architecture.
•Site meeting and contractor’s report on work progress .He had been to report interested and responsible
entities such as the installation solid nail report to engineer.
•As a stuff organization on the site to ensure workers had taken reasonable steps to prevent unauthorised
access.
•To provide suitable welfare facilities from the start for workers under their control, and maintain them
throughout the work. To coordinate their work with the work of others in the project team.

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3.6 INTERIOR DESIGNER

T.R.Hamzah & Yeang

Sdn.Bhd

Company | T.R.Hamzah & Yeang Sdn. Bhd.

People In Charge | Ar.Haikal

JOB INTRODUCTION

Interior Designer is the person who specify materials and furnishings, such as lighting, furniture, wall finishes,
flooring, and plumbing fixtures. Prepare final plans, using computer applications. Create a timeline for the
interior design project and estimate project costs. Place orders for materials and oversee installing the
design elements. Interior designer will using the architect's basic design, the designer will lay out the
walls and floor plan, keeping in mind local building codes and fire safety and accessibility. They even
consider such factors as sound transmission and acoustics. After the basic layout has been determined,
they'll present it to the end users for review. During this time, they often have to explain why certain design
and layout features were done the way they were and why this will maximize the functionality of the project.

-Create design layout

Initiating Process
-Specify materials and furnishings

-Create timeline of construction work.

Planning Process -Estimate project costs
-Preparation of tender drawings

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Initiating Process

•Consult with client before project begins

•Responsible for the design of the internal space of a building or structure.
•Concerned a space with efficiency, functionality and safety
•Keeping in mind local building codes and fire safety and accessibility
•Consider such factors as sound transmission and acoustics

Planning Process

Once the scope of the project is determined, the interior designer can work closely with the homeowner
to determine best methods for working together. For examples, some clients want to be intimately
involved in the entire process, from choosing all options to going shopping. Other clients prefer that the
interior designer narrows down options and only provides a small sampling selection. Ultimately, it is up
to the client to determine how the interior designer plays a role in the process or project.
The planning of the process are :

- Analyze the size of furnitures and accessories

- Paint
- Creating lighting plan that best serves the building occupants
- Designing the layout of he space
- Flooring
- Cabinetry
- Stone and tile
- Windows and doors

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Site photos

Figure 3.6.1 Cabinatory

Figure 3.6.2 Doors and Windows

Figure 3.6.3 Natural and Artificial Lights

Figure 3.6.4 Landscape layout

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 4.0 ORGANIZATION STRUCTURE
Definition of organization structure

Organization defined by the formal structure, coordination and control system, and the organization culture.
It’s formal arrangement of the roles, responsibilities and relationship within an organization. It’s also a
powerful tool with which to implement strategy.

Organization structure

Client
Pn Badariah Bt. Tun Dr. Ismail
Ms. Wong Giok Lan

Architect
T.R Hamzah & Yeang Sdn.Bhd.
En. Haikal Hazman

M & E Engineer
Quantity surveyor Perundingan Hashim & NEH Interior designer
C & S Engineer
Basar & Harun Sdn. Sdn. Bhd. Rendering
Nexus EC Sdn. Bhd.
En. Wan Din & Ms Draftsman
Ir Dr Saravanan & En Fitry Dato’ Dr. Ir. Hj. Abu Hashim &
Zahara Model contracture
En. Azizan Ahmad

Contractor
Hiap Leck Construction &
Trading (M) Sdn. Bhd.
TRHY Mr. Siah Lai Hock

Sub- Contractor
Geo frontier Sdn. Bhd.
Dr. How YC

Electrical worker Interior worker Piping system worker

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Architectural practices

T.R. Hamzah & Yeang Sdn.Bhd. is an international architecture firm with its HQ in Kuala Lumpur,
Malaysia with a branch office in China, Norindar Hamzah Yeang Architectural and Engineering Company
(Beijing) and with a sister company in the UK, Llewelyn Davies Yeang. The firm's ecological design
approach and techniques seek to integrate our built systems benignly and seamlessly with the nature
environment. The firm has in-house GBI Facilitators and its expertise includes designing high
performance architecture, ecological and urban design and masterplanning and site planning, green
interior design, R & D (in building systems and building technologies).

Organization culture

The market oriented cultures applied in T.R. Hamzah & Yeang Sdn,Bhd. The company results oriented,
competitive, goal oriented, reputation and success are values, with focus on competition or achievement and
‘getting job done’ .

The usage of organization structure in the TR Hamah for the Residential Project.

•The job scope and task of each department able to complete and submitted on time, due to the roles and
responsible have been divided and categories it clearly and no wasted time for double work.
•All work done efficient and productive when every department have contribute on their own profession in the
project.
•The leader and the manager of this project, TR Hamzah En. Haikal Hazman to split task and collaborate with
different organization.
•In this project, architecture only involved in semantic design and the person who deal with client, so that he
will be the one who communicate with the client, Pn Badariah Bt. Tun Dr. Ismail.

Initial process

•Throughout email and meeting , using schematic drawing to communicate with all department
•Reached a consensus of the project and start to discuss the problem and solution.

Constructing process

•Architect using AI (architect instruction) to make instruction, making decision of solution.

•Contractor follow the AI and report the progress and problem on the site.

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5.0 STAKEHOLDERS
KEY STAKEHOLDER
In this project, the key stakeholders would be the client.The primary goal of the client, from the view of
stakeholders, is to minimize the cost and complete work on time.

Client Client
Pn Badariah Bt. Tun Dr. Ismail Ms. Wong Giok Lan

INTERNAL STAKEHOLDER
● General explanation of their goals and person involve.
● Project done in Time and right date which is within the budget.

Architect Engineer Quantity surveyor

T.R Hamzah & Yeang Sdn.Bhd. Nexus EC Sdn. Bhd. Basar & Harun Sdn.
En. Haikal Hazman Ir Dr Saravanan & En Fitry En. Wan Din & Ms Zahara

Contractor
Interior design Sub- Contractor
Hiap Leck Construction &
T.R Hamzah & Yeang Sdn.Bhd. Geo frontier Sdn. Bhd.
Trading (M) Sdn. Bhd.
En. Wan Din & Ms Zahara Dr. How YC
TRHY Mr. Siah Lai Hock

EXTERNAL STAKEHOLDER
● General explanation of their goals / objective and person involve

Majlis Perbandaran Nilai (MPN)

-Approval for building plan Sewerage Company Indah Electricity Utility Tenaga
submission Water Konsortium Nasional Berhad
-Approval for Form G & CCC

Furniture
Supplier
Nearby residents
Building Material Supplier Sky wood
-Mr Chong Ming Guan
(name ) NO.33, JALAN PERMAI 2,
TAMAN PERINDUSTRIAN
Mr. GARY

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6.0 PROJECT INFORMATION
6.1 OBJECTIVE AND GOALS

The Objectives and goals of the project include :

1. To ensure the project objectives resembling performance, completion of works on time and containment of
prices at intervals budget planned in the beginning, monitored and managed throughout the project duration.

2.Identifying risks and search for appropriate solutions to decrease the risk before the project is affected.

3.To be able to set up and manage tasks and activities in the selected project and harness the availability of
resources such as people, materials, time, money, data, knowledge, equipment and space.

4. The overall planning, management and coordination of a project from origination to completion, targeted at
meeting clients’ requirements. To ensure completion that’s of quality standards .

5. To learn from the development, progress and final outcome of the project and apply this information in
future tasks in order that mistakes doesn’t seem to be continual and to increase the company’s project
success rate in upcoming projects.

Mission
Timely completion and costs
within budget

Primary objective
Primary objective
Controlling task
Planing
activities

Secondary objective Secondary objective

Resources available Resolve problem

Target Goal Target Goal

Resources available Statific client’s Minimize the risk Produces efficiently
demand and effectively

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6.2 IMPLEMENTATION PHASE
6.2.1 IMPLEMENTATION PHASES AND TOOLS

Implementation refers to the final process of moving the solution from development status to production
status.The full process of implementation of the project management methodology is a long-term endeavor,
leading sometimes from complete project chaos to a stable, predictable project management environment. It
takes patience, time, and effort to establish a mature project management culture. The project team and the
project manager have to carry out the work of the project from the beginning until the end of the project.

The implementation phase is using different tools to put the project plans into actions. The project manager
have to coordinate and direct the project resources to meet the objectives of the project plan and manage
every step of the activity. Besides, the contractor is responsible for providing the deliverable for the project.
The deliverable included all of the drawings,equipment, products and services that the team are providing for
the client.

Schematic plan Schematic interior Building plan

-fulfil the demand of design -fulfil the requirement
client. - rendering interior to according to UBBL
present to the client

Construction drawing
Drawing submissions
Document Approval -as the references
to the authority
drawing for contractor

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6.2.2 SCHEMATIC DESIGN

Analyze project requirement

An architect will consult with the client to determine the requirements and the goals of the project.

Requirement of client
client required to build a semi-d house with interior design and a lift for their parent in convenient to walk.
The client also likes to have a modern-mix style for their house.

Site visit
Architect conducts a site visit with other consultants to collect information of site.

Site analysis
Architect does site analysis and SWOT analysis of site and searching for case study to get inspiration.

Site Documentation
The architect, quantity surveyor, engineer and contractor will conduct site survey and site analysis to
proceed more drawings, documentation and other media more related to the site which also to illustrate the
concepts of the design and spatial arrangement for the client to review.

Conceptual design
The architect started to have some rough study drawings that illustrate the basic concept of the design. The
architect will produce and present a few options for the client in the form of sketches and 3D model.

Project budget and costing

The consultant are involved to advise and attach a rough cost estimate to the client. When client agree with
the final consultation and discussion with the architect and consultant, the final schematic design produced.
Quantity surveyor estimated the costs on the overall project volume.

Drawings documentation
Produce the drawings of site plan, floor plans, elevations and sections with proper dimensions,and also
illustrative materials, renderings and models.

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6.2.3 DESIGN DEVELOPMENT PHASE
Finalization of design drawings
After the design is approved by the client, consultant generally translate the design into the drawings with the
accurate dimensions, materials and finishes to fixture.

Structural integration
Detailed structural system proposal documentation

M&E Integration
Building services, lighting and ventilation proposal documentation

Landscape and interior design

Detailed landscape layout proposal and detailed interior layout proposal

Submission plan
The consultants have to obtain planning permission from the Local Planning Authority. A detailed building
plan drawings, structural drawings, building services drawings, landscape layout (figure 6.2.3.1), interior
design layout (figure 6.2.3.1) and other system drawings need to cooperate to produce submission plans.

Initial project costing

The Quantity Surveyor calculate the construction cost for the client and the consultants as reference in the
plan of cost among the various parts of the project.

Authority
Consulted to obtain building approval review in regulations, codes and UBBL applicable to the design. All of
the drawings from the architect and the consultants need to have the specifications for client and authorities
to understand. All of the buildings plan are send to the authority for the approval.

38
Figure 6.2.3.1 Views of residential

39
6.2.4 CONTRACT DOCUMENTATION PHASE
Building Permit Application
Documents for building permit application for client’s signature as applicant and assist with submission of
the application for approval.

Submit Construction documents

Prepare the building information,contract document, bidding forms, condition of the construction contract
and submit the construction documents to the client.

Contract documentation
Project manager provide detailed tender documentation for the client and advise client on the preparation of
bidding requirement, bidding forms, timeline, cost, condition of the construction contract and the form of
construction between client and contractor.

Open tendering
Letter of invitation to tender and the form of tender to public advertisement are provided to select the most
suitable tenders.

Figure 6.2.4.1 Shows the invitation to tender letter

40
Tender documentation
Tender documentation with the compilation of working drawing and specification of detailed drawings will be
provided by project manager for tender. The tenders have to provide the document of the pricing document,
condition of contract, amendment, condition of tenders, goods and services. The quantity surveyor make a
comparison of the accepted tender with the final cost plan.

Figure 6.2.4.2 Summary tender

Evaluation result
Evaluating the results of the tenders and submitting a report and recommendation to the client.

41
Award of contract
Award contract to be signed by the client and the contractor

Figure 6.2.4.3 Award Contract Document

Resource planning
Project manager managed to come out with the time frame and resource type schedules of the tasks will be
performed and identify the level of effort activities.

Cost control
Project manager managed to control the estimation of costs and the setting of the agreed budget with the
quantity surveyor.

42
6.2.5 Contract Implementation Phase

Information board
The information and the tasks of the construction are provided by the architect and contractors to enable the
construction work safely and smoothly.

Figure 6.2.5.1 Shows the information board

Site meeting
All the consultants and architect have to review the progress of the work and define the solution of the site
issues with their client.

Figure 6.2.5.2 Site meeting in progress

Insurance policies
Contractor submitted the securities and guarantees required by the building contract for security throughout
the construction period. The insurance provided by the contractor offers protection and security for the
property, client and the workers who work at the site.

Site inspection
The construction works are inspected regularly to ensure it is working correctly and complete on time. The
quality and the progress of the construction work have to be always examined and reported to client.

43
Construction schedule
Contractors have to provide a construction schedule for architect and project manager to review and forward
to the client. The contractors have to examine the details of the progress of the construction and inspect the
work schedule regularly to ensure the works are carry on during the time frame. The construction schedule is
prepared and always updated monthly and submitted by the contractor.

Figure 6.2.5.3 Construction Schedule

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Schedule Value
The schedule received from the contractor indicated and adjusted by the project manager. After client and
contractor agree with the schedule, architect discuss and determine the cost value of each construction
works that spent on the project with them.

Payment certification
Project manager assessed the application of contractor for payment and determined the amounts pay to
the contractor under construction contract. Evaluation of the contractor application for payment having
factored of completeness against the schedule of value and issue the certificate of payment to the client.

Authority Inspection
To fulfill the authority approval, the testing and inspection are required. The inspection included TNB
inspection, SYABAS inspection and JPP inspection. Architect and contractor provide assistance during the
inspection to test all the perform services as required by building contract while the project manager
received and review the testing then report to the client. All the electrical installations are inspected by the
TNB before the connection of supply.
SYABAS used to carry out the site inspection to check all the mechanical installation and the Witness
Testing or Pump Performance Test. JPP carry out the intermediate inspection to submit the inspection
report and declaration to IWK. JPP also determined the conduct spot inspections of IWK and witnessed the
sewerage assets for the final inspection to take place.

Figure 6.2.5.4 Pump performance Test

45
6.2.6 FINAL COMPLETION PHASE

CPC
Contractor are required to give written notice that the works are practically completed. Certificate of Practical
Completion (CPC) will be issued by the T.R.Hamzah & Yeang Sdn.Bhd to the main contractor within 14 days.
The subcontractor also notified by architect.

CCC
Certificate of Completion & Compliance (CCC) is issued by the Principal Submitting Person (PSP). The
architect upon satisfactory completion of the works based on the contract, all conditions have been complied
with and confirming the building is safe and fit for occupation. This includes obtaining the relevant
documents from the respective authorities and all essential services tested specified in the contract.

Client Handling Over

The handover of semi-D to Puan Badariah takes place once the contract administrator has confirmed that all
the works are completed.

Defects liability period

The defects liability period which last six to twelve months begin once the practical completion has been
certified. During DLP, any defects reported by client will be decided by contract administrator whether they
are in fact defects or whether they are maintenance issues. When the contract administrator considers that
all items on the detect schedule are in good condition, CMGD will be issued.

Final Account Certificate

Final account certificate is made at the end of the defects liability period. The final account in construction
project is calculated as final sum of the project that has been completed by the contractor based on the
contract. The amount of the final payment is then set out in the final certificate and is signed by the
contractor as final settlement prior to issue.

46
6.3 MONITORING TOOLS AND STRATEGIES
Monitoring tools refers to application of tools in project management with the aim to increase the project
efficiency as well as to automate the progress where they help to view an overall picture of the project’s
progression.

The monitoring tools & strategies that use in this project were refer to the meeting minutes and AI &
schedules.

Figure 6.3.1 Table Of Dependences

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People that attended for the meeting are the Architect, M&E Engineer, Contractor, Quantity Surveyor and Civil
Engineer. The information are recorded in every meeting.

Figure 6.3.2 Minutes Of Meeting

48
Figure 6.3.3 Minutes Of Meeting
49
Figure 6.3.4 Minutes Of Meeting
50
6.4 RISKS AND SOLUTIONS
Project risks can be defined as an uncertain event or activity that can impact the project's progress. Risks can
also be defined as a situation involving exposure to danger. The impact has a positive or negative effect on the
prospects of achieving project objectives.

There are two types of issues will affect the achievement, product and services of the project which are the
external factor and internal factor.

Issue Method

External Factor P- Politic

E- Economic
S- Social
T- Technology
L- Legal
E- Environment
C- Competitive

Internal Factor C- Competency

O- Operation
W- Work Environment
F- Finance
I- Infrastructure
T- Technology

Figure 6.4.1 Factors of risks occur

Any deviation from the preliminary planning could be regarded as a project risk. Some common signs that the
successful completion of the project is at stake:
- Project is behind schedule. Solutions for a project behind schedule are to do overtime, extend the
deadline, redefine the scope, and/or include more resources.
- Over budget. Preliminary budgeting has been poor, then this might be quite of a problem because the
client will hardly accept it.
- Key components are not working. This is a risk factor especially for complex projects, where all the
components are interrelated. to fix the not working component, require serious modifications to the
project plan, mostly in terms of deadlines.
- Poor communication. Poor communication between the client and the team and within the team.
- No adequate tracking and progress monitoring, nothing can save the project.

All these project risks threaten the successful completion of the project. Some of these risks are critical and at
the first symptoms of their existence you need to take the right measures.

51
Risks Solution

Existing house on sensitive site; steep Proposed new Soil-Nails and Retaining Structures.
sloping land area. Proposed new Home-Lift
and micro piles were omitted half-way of
the project, due to major wall crack at
Stairs area.

Soil nailing work does not compliance to Issuing stop work, continue work with strictly no water to
engineer’s requirement such as, no wash be used for drilling. (17 nov 2016).
boring drilling technique allow, contractor
is required to perform dust control during
installation work.

Poor existing drainage and sewerage Proposed new Bin area & second entry; complete with new
system causing leakages in Maid’s Room. micro piles and reinforced retaining.

Existing filled-up sinkhole at Rear Garden Improvised waterproofing, drainage and sewerage system
causing crack on building floor and wall. all around the existing house.

Not strategic existing Bathrooms location Relocated Bathrooms to allow maximum windows area for
at GL & LG2, allowing smaller window areas better lighting and ventilation for all Bedrooms.
and less.

Dark Stairs area and Master Bathroom. Proposed Sky-light at Stairs area and Master Bathroom.

If completion later than 31 july, electrical (contractor) set a deadline which completion of internal
appliance cannot be inserted, therefore work 31 july 2017.
delay in project, neighbour will complain on
noises produced.

Pending approval 23Jan2017 submitted. Resubmission made on 8th May 2017 for approval.

Insurance Cover will be expiring. Client to purchase their own Insurance Cover.

Figure 6.4.2 Risks faced in this project

52
Figure 6.4.3 Letter from C & S Engineer to stop soil nailing work

53
6.5 TRADITIONAL PROCUREMENT INTRODUCTION
Traditional Procurement Method is a common method that has been usually used in construction industry
and also in this project. Traditional method is a procurement method that the design work will separate from
construction. The developer or client would appoint an architect to complete the design and produce
specifications of the building. The consultant team is appointed to take control of design and cost. Upon the
completion of the design, client will appoint a main contractor to carry out the works through bidding. The
contractor prepares the tender documents base on the specifications and drawings or the bill. The lowest
tenderer usually will be awarded the contract. The contractor need to take responsibility to all the
workmanship and materials which including all works by the sub-contractors. Based on the chart that had
been shown above, the client has contractual relationship with all parties. In this way, the client would have
the closer control of the works. However, this may bring risks in control of works of the project since the
client need to deal with many points of responsibility. Firstly, client will appoint a consultant team which
included architect, quantity surveyor and engineers to come out with the drawings and specifications of the
building. The quantity surveyor in the consultant team will come out with the bills of quantity based on the
drawings that have been provided by the architect and engineer. The employer appoints the contractor team
to be in charge of the construction works only. Therefore, the contractor team does not need to take
responsibility for the design works. Then, the contractor may appoint other subcontractor to undertake
specialize works.

Client

Design Team Construction Team

Consultant

Architect Main Contractor

Main Contractor

Quantity Surveyor Subcontractor

Structural Engineer Specialities

Interior Designer Suppliers

54
6.5.1 TRADITIONAL PROCUREMENT ROUTE

- Architect & Consultants to prepare

Pre - Tender
tender document & drawings

- Call tender
Tender - Tender Submission
- Close Tender
- Tender Opening
- Tender Evaluation
- Tender Interviews
- Tender Recommendation

- Award Contract
Post - Tender - Compiling Contract Documents
- Formalizing Contract by signing the
Contract
- Stamp Duty

55
6.5.2 FINAL SUM

Figure 6.5.2.1 Final Sum of the Procurement

56
6.6 SUCCESS CRITERIA

Success criteria is referred to the efficiency of a project’s performance in the process of completion. Success
criteria have three main factors which are known as scope, time, and cost. Some of the success criteria in
this residential project are:

Project Schedule
The project schedule is an organised planning required during the execution of the project. The schedule of
each phase of activity must be well-managed and planned on the resources, such as time and money. Charts
such as schedule table or Gantt chart are used extensively in the management process of this project.

Client Consultation
Client consultation is carried out by communication and consultation. Close contacted communication with
the client is the main priority to ensure the project implementation progressed smoothly according to their
needs. The client would involved in meetings that are held by the architect’s supervisor to discuss about the
matters or progress on the renovation residential project.

Technical Tasks
The usage of technology and software application, these technical actions used can ensure the project to
proceed smoothly. In this project, the BIM software (Revit), Sketchup, 3D MAX and Autocad are used to draft
and create structured model before the structure is built, which saves time and money.

In conclusion, there are also various successful criteria in the project management. The construction are
planned and organized well which leads to project can be completed on time. There are no over budget
situation occur. Having well communication with other department through email or meeting, confirmation on
material usage able to ease the flow of the whole project. Submission drawings are started early to reduce
the risk of late submission, minimizing changes and clear instruction are given out by architect progressively.

57
7.0 REFERENCES
Roles and Responsibilities of Architect in Construction. (2017, October 04). Retrieved from
https://theconstructor.org/construction/architects-roles-responsibilities-construction/18511/

B_TARGETjobs, R. (2017, March 02). Civil engineer: Job description. Retrieved from
https://targetjobs.co.uk/careers-advice/job-descriptions/278929-civil-engineer-job-description

The flow of civil engineering activities in project management. (n.d.). Retrieved from
https://marcepinc.com/blog/the-flow-of-civil-engineering-activities-in-project-management

What are Roles and Responsibilities of Civil Site Engineer in Construction? (2017, September 26).
Retrieved from
https://theconstructor.org/construction/civil-site-engineer-roles-responsibilities/18446/

Designing Buildings Wiki Share your construction industry knowledge

www.designingbuildings.co.uk. (n.d.). Retrieved from
https://www.designingbuildings.co.uk/wiki/M&E

M, E. (2011, April 24). Difference Between. Retrieved from

http://www.differencebetween.net/science/difference-between-mechanical-and-electrical-engineerin
g/

Turner, B. (2009, January 27). What's the difference between a designer and a decorator? Retrieved
from
https://home.howstuffworks.com/home-decor/decorating-styles-techniques/designer-versus-decorato
r1.htm

Hafez, M. (n.d.). Client Charter. Retrieved from

http://www.dbkl.gov.my/index.php?option=com_content&view=article&id=180&Itemid=383&lang
=en

Yelton, L. (2015, September 24). What are the Construction "Contract Documents"? Retrieved from
https://www.ejcdc.org/construction-contract-documents/

Identifying Project Risk Symptoms: Solutions for You. (2010, October 15). Retrieved from
https://www.brighthubpm.com/risk-management/90960-identifying-project-risks-symptoms-and-sol
utions/

M. (n.d.). Project Management Project 1. Retrieved from

https://issuu.com/mileener/docs/final_report_-_ase

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