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Indicators - KPIs
Example KPIs
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New employee satisfaction
Management & leadership rate with recruiting process
Percentage of new
employee retention after x
Write Smarter objectives
time
Percentage job offer
acceptance rate
Percentage of vacancies
filled within x time
Average Number of
Interviews from Submitted
applications/ CVs
Recruitment source ratio -
internal -v- external
applicants
Recruiting fee as
percentage of annual salary
Percentage of new
employees with a recruiting
fee paid
Performance evaluation
scores on hired candidates
after, a given period.
Average time that
transpires from the
moment a candidate is
submitted to a hiring
manager to receiving initial
feedback from the hiring
manager.
Average cost to recruit per
job position
Average open time of job
positions
Average number of
responses for open job
positions
Average number of
interviewees for open job
positions within a given
measurement period.
Average time to recruit
Employee Development
Percentage of employees
receiving regular
performance and career
development reviews.
Average time employees
are in the same job or
function.
Percentage of new hire
retention after a given
period
Ratio of internal versus
external training (hours or
cost)
Employee satisfaction with
training.
ROI of training
Percentage of Human
Resources budget spent on
training.
Percentage of employees
gone through training in a
given period
Average number of training
hours per employee
Average training costs per
employee
Accounting costs
Accounts Payable
Accounts Payable Turnover
Accounts Receivable
Collection Period
Accounts Receivable
Turnover
Average value of overdue
invoices
Cash Flow Return on
Investments (CFROI)
Common Stock Equity
Corporate credit rating
Cost Income Ratio
Cost per payslip issued
Creditor days
Creditor days
Cumulative Annual Growth
Rate (CAGR)
Cycle time for expense
reimbursements
Cycle time to perform
periodic close
Cycle time to process
payroll
Cycle time to resolve an
invoice error
Cycle time to resolve
payroll errors
Days Payable
Debtor days
Direct costs
EBIT
EBITDA
Enterprise Value / Takeover
Value
Equity ratio
Expenses claims processed
per FTE
Fixed costs
Gearing
Indirect costs
Invoicing processing costs
Long-Term Debt
Marginal costs
Net Change in Cash
Number of invoices
outstanding
Number of overdue
invoices
Other Current Liabilities
Other Non-current
Liabilities
Payment errors as
Percentage of total payroll
disbursement
Percentage of bad debts
against invoiced revenue
Percentage of electronic
invoices
Percentage of expense
report exception line items
Percentage of financial
reports issued on time
Percentage of invoices
disputed
Percentage of invoices
requiring special payment
Percentage of invoices
under query
Percentage of low value
invoices
Percentage of manual
payroll payments
Percentage of payable
invoices that have not been
matched to a purchase
order
Preferred Stock Equity
Profit per customer
Profit per employee (FTE)
Profit per product
Profit per project
Receivables against
Product,
Region, Sales office
Return on capital employed
(ROCE)
Return on Equity (ROE)
Short-Term Debt
Cost of payroll process as
Percentage of total payroll
cost
Total Assets
Total Current Liabilities
Total Equity
Total Liabilities
Total sum of monetary
value of outstanding
invoices
Total value of overdue
invoices
Variable costs
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