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THE SELECTION, TRAINING AND DEVELOPMENT OF

MINE MANAGERS-A CASE STUDY


By
BRYAN J. DREWI AND D. R. WALTON2

INTRODUCTION subsidiary of CRA Limited. Generally in the


It is self-evident that the availability of past the General Manager of the Broken Hill
well qualified and experienced people to manage operations has been a mining engineer trained
mining operations is vital to the success of an and promoted within the local management structure.
individual mine and to the ability to develop
new mines either in Australia or overseas. GENERAL CONCEPT
There are four basic components of any plan
For larger operations the term "mine to ensure that an organization has continually
manager" is here used to denote a range of available the "talent" necessary to achieve its
positions within an individual company. Thus objectives -
"mine managers" may be people managing
individual mines at one geographic location ORGANIZATIONAL ANALYSIS
with overall management provided by other "mine Long-term planning must include an analysis
managers" in the roles such as mine super- of the current organizational structure to
intendents, production managers, general determine its appropriateness to meet the
managers, etc. Smaller operations may have pla~ned future developments of the organization,
only a single level of management nominated as and to determine changes needed and the future
limine manager". requirements for managerial personnel.

In these smaller operations it is usual, PERSONNEL INVENTORY REVIEW


but not invariable, that the mine manager will By an examination of the people currently
be a mining engineer, whilst in larger available, bearing in mind experience, age,
operations the managers or general manager may demonstrated ability, etc., an assessment can
be from a discipline other than mining engineer- be made of the potential available from within
ing. This case study traces the development of the organization to meet future staffing needs.
mining enginee.rs to managerial positions as From this assessment and the organization
practised at Broken Hill in The Zinc analysis the future gaps, for which people must
Corporation, Limited and New Broken Hill be selected and trained can be identified.
Consolidated Limited (ZC/NBHC) mines. Both of
these properties are wholly-owned by Australian TRAINING AND DEVELOPMENT NEEDS
Mining & Smelting Limited (AM&S), a wholly owned The assessment of the performance and
/
I Manager - Mining, The Zinc Corporation Limited potential of current staff will establish the
Limited/New Broken Hill Consolidated Limited training and development needs of individuals
Droken Bill, NSW.
2 Ilanager - Personnel, The Zinc Corporation and of certain groups.
Ltd.,/N.B.H. Consolidated Ltd., Broken Hill,
NSW.

The Aus. J.M.M. Melbourne Branch, Management in the Mining Industry Symposium, October, 1980
Maouscript received at The Institute 19.8.80 133
B. J. DREW AND D. R. WALTON

IMPLEMENTATION OF PROGRAMME RECRUITMENT


From the first three components, plans can As regards the Mining Section staff, AM&S
be formulated for - has generally practised a policy of "promotion
Recruitment from within" to meet our Broken Hill requirements
Individual and collective training and we also provide for the possibility that
Development programmes. experienced engineers and managers may be trans-
ferred to staff other operations of the CRA
At ZC/NBHC organizational analysis and a Group. Our recruitment programme aims to give
personnel· inventory review are carried out opportunities to suitable local High School
annually, with checks and re-assessments made students to join the company after obtaining tpe
from time to time especially in light of un- Higher School Certificate, and to undertake a
predictable staff losses due to resignations., degree course in mining engineering on a part-
inter-company transfers, etc. time basis while working as a member of the mine
staff. We also recruit newly graduated mining
FRAMEWORK OF THE SCHEME engineers from the metropolitan universities.
There are three distinct stages in ensuring Graduates from these two sources bring different
that well qualified and experienced managers strengths and skills to the enterprise in their
are available to meet our requirements. These formative years. Because normal intakes are
stages are - usually adequate to cover termination rates, re-
cruitment of experienced engineers is seldom
RECRUITMENT required, but may occasionally occur when special
The recruitment of cadets, new graduate skills or a pressing demand makes it necessary.
mining ~ngineers and experienced engineers.
TRAINING AND DEVELOPME~T

TRAINING AND DEVELOPMENT UNDERGRADUATE TRAINING AND DEVELOPMENT


Undergraduate Training and Development ZC/NBHC is fortunate to have had for some
The training and development of cadets 20 years a College of the University of NSW
whilst undertaking their tertiary education on located in Broken Hill providing a six-year
a part-time basis. part-time course leading to a BSc (Eng) degree
in Mining Engineering. This course is soon to
Development of the New Graduate be replaced by a six-year part-time course lead-
A period of planned, job experience and ing to a Bachelor of Engineering degree
formal courses with increasingly responsible equivalent to the four-year full-time BE course
jobs. offered at the University of NSW at Kensington.
Consequently a number of cadets are recruited
MID-LEVEL DEVELOPMENT each year as trainee mining engineers and during
The further development of graduate mining their course attend university part-time. The
engineers leading to their ability to fill a maximum time for which cadets may be released by
managerial position. Before entering this the company is eight hours each week. This
stage it is usual for individuals to have gained parallels an arrangement agreed to between the
the NSW Certificate of Competency as a manager mining companies and the craft unions in
(of below ground mines). relation to "daylight training" for the

The Aus. I.M.M. Melbourne Branch, Management in the Mining Industry Symposium, October, 1980
B. J. DREW AND D. R. WALTON 135

company's apprentices. At work the cadets training courses on subjects such as mine
follow a job rotation programme which provides safety, industrial relations and conference
exposure to and experience in a number of mine leading.
servicing functions. (The programme is
summarised in Appendix 1.) DEVELOPMENT OF THE NEWLY-GRADUATED MINING
ENGINEER

The first four to five years of their Newly graduated engineers may have already
emp.loyment are spent in the mine survey offices, worked for the company for six years as
where they commence as surveyor's assistants, described above, or may have been recruited
working with experienced surveyors engaged in directly from metropolitan universities. In
surveying underground in the mine. After two either case the initial aspiration of the new
to three years most cadets have sufficient graduate is to gain his Certificate of
experience and skill to take on the surveyor's Competency as a Manager of a Below Ground Mine
duties and then they have as their assistants and the development programmes for graduates
the new or less experienced cadets. are planned to take this into account. (These
programmes are summarized in Appendix 2.)
While in his early years in the survey
office a cadet may be allocated for six to nine One of the requirements for the Certificate
months as a sampler to the geology department is that the graduate must have had three years
sampling working faces in the mine. practical working experience in a metalliferous
mine of suitable standing, this period to
After four to five years in the survey include 12 months at some approved type of
offices cadets may be placed in some of the mining work, 3 months of which has to be work
service departments of the mines to gain a at the mining face. During this 12 months
greater breadth of exposure to technical engineers are required to be members of the
aspects of operations. Thus in the research miners' union and function as part of the
and development section the cadet may assist daily-paid labour force.
rock mechanics engineers or blasting engineers
in gathering data and in installing ground In the company's overall development plan,
monitoring equipment. Some cadets also get an there are two different but closely associated
opportunity to.work with the rockdrilling streams. The local graduate continues on the
engineer, or on stores liaison and underground programme of work experience which commenced
fire control. when he first joined the company. The
graduate from the metropolitan university
The precise course followed by each cadet commences a modified version of this programme,
is determined in part by the need to staff In both cases at an appropriate time, arrange-
various staff functions in the mining depart- ments' are made for the graduates to gain their
ment and this often decides when a cadet is practical mining experience. The local
moved from the survey office and what avenue of graduate, because he already will have completed
experience he may enter. two of his three years' experience required for
the Mine Managers Certificate, is given the
In this latter pe!iod the trainee mining opportunity to gain his underground experience
engineer attends a number of formal in-company as soon as can conveniently be arranged (in rare

The Aus. I.M.M. Melbourne Branch, Management in the Mining Industry Symposium, October, 1980
B. J. DREW AND D. R. WALTON
136

instances when his academic load is light a vital jobs.


cadet may be able to gain this experience in
his last year of university study). Some- MID-LEVEL DEVELOPMENT

times he is needed in the ventilation depart- At this stage there is available a number
ment before gaining his underground experience, of qualified engineers with some technical
or after gaining this experience he may experience, a limited exposure to man management
progress to areas such as ventilation, budgets and usually possessing statutory qualifications
and statistics, rock mechanics and research fitting them to manage a below ground mine.
and development, underground supervision as a It is not possible to provide career path
shiftboss (preceded by more intense safety opportunities to meet everyone's aspirations to
training), and mine planning. During this reach quickly a senior position in the
time he attends further formal in-company operating, service or engineering functions of
courses in supervision and in counselling. the mining department. Those people with
outstanding potential to progress to senior
The new graduate from the metropolitan levels must be identified so that the less
university commences a programme of planned job plentiful mid-level career training positions,
experience and formal courses along similar such as senior mining engineer, rockdrilling
lines to that the local graduate traverses in engineer and relieving assistant underground
the latter part of his under-graduate years and manager can be used to maximum advantage.
as a new graduate. It is possible to compress
this programme to a great extent because the From this point a person's development is
metropolitan university graduate spends only based on a review of his previous performance
9 to 12 months in the survey office, while the and his potential to fill one of these mid-
local graduate has been employed to fill a level positions. The most important part of
number of sub-professional positions in the this phase in the development of' a mine manager
mining departm~nt during his under-graduate is the experience he gains in "man management".
years. Such lengthy experience in these Some period, measured in months, has been spent
positions is not vital to the development of earlier in the programme as a mining shiftboss.
the already qualified engineer. However, experience as a relieving assistant
underground manager or as an underground
It is pointed out that this development .maintenance engineer or sandfi1ling engineer,
programme does not insist on every cadet and provides a deeper experience in this field and
metropolitan university graduate gaining reveals capabilities essential for progression
experience in every facet of the mining depart- to senior positions in mine management.
ment mentioned above. The exigencies of
staffing and operating the various sections may While gaining this operating experience,
mean that a particular graduate may not have the opportunity is provided to broaden the
the opportunity to actually work in all engineer's outlook by attendance at external
sections - in this case his knowledge of the management courses and by visits to other mines
work of the missed sections may be gained by (normally within Australia) to observe their
personal enquiry or by association with the practices and to discuss mutual problems with
work at some later stage of his career. In their staff. (See Appendix 3.)
any case such omissions are limited to less

The Aus. I.M.M. Melbourne Branch, Management in the Mining Industry Symposium, October, 1980
B. J. DREW AND D. R. WALTON 137

OTHER ASPECTS OF DEVELOPMENT The successful achievement of objectives


Two other facets of personal development by the implementing of these decisions proclaim
should be mentioned. First is the need to the degree to which the managem~nt training has
update people's technical knowledge as part of been successful and the preparedness of the
their overall development and secondly is the engineer for more senior management
value of having had work experience in senior responsibilities.
planning and service functions as well as in
operating positions. DEVELOPMENT FOR SENIOR STAFF
By this time the mining engineer has had
He attempt to maintain technical considerable experience in an operating role
competence by visits to other mines, by and has been exposed to the planning/service
attendance at internal and external briefings, functions although possibly not at a senior
seminars and workshops on technical subjects level. Those who have demonstrated their
and by informal technical discussions on the ability to perform successfully at a senior
mine and by a continual study of technical level have been identified and have normally
literature. More senior staff, although had the opportunity to act in a more senior
seniority is not necessarily the criterion, level whilst managers have been on leave, on
also undertake visits to mines overseas either overseas study tours, etc.
to examine specific operations and methods, or
to obtain a broad view of overseas mining These earlier stages of training culminate
practices. in the permanent appointment of some engineers
to positions in operating management - assistant
The experience gained in the more senior underground manager and eventually possibly
mining engineering positions is of considerable underground manager responsible for the running
value in developing a mining engineer's ability of the mining operations.
to understand management's economic require-
ments (as distinct from technical requirements Alternatively a senior position in the
in which the engineer should be well versed); services side of the mining department ~ chief
also the restraints imposed by statutory limits, planning engineer, underground superintendent,
union attitudes and policies and company etc., may be obtained.
policy - so that when it becomes the engineer's
time to fill a managerial position he can Two further steps are taken at this stage,
approach his duties with confidence and with a or a little earlier, to "round off" their
mature outlook. training. The first is attendance at an
Advanced Management Programme and the second is
Dealing with other sections and depart- an overseas tour to obtain a broad view of
ments, discussion with operators on the job and mining practices, methods and management in other
with supervisors, and on site inspections countries. Both these steps are aimed at
enhance the engineer's ability to produce well- broadening the views and outlook of the
reasoned decisions, observing all the facto~s individual and better equipping him for his
present and likely to affect the outcome. present job and for future advancement.

The Aus. I.M.M. Melbourne Branch, Management in the Mining Industry Symposium, October, 1980
THE ZINC CORPORATION, LIMITED APPENDIX I w
ex>
NEW BROKEN HILL CONSOLIDATED LIMITED

IN-HOUSE TRAINING FOR TRAINEE MINING ENGINEERS

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THE ZINC CORPORATION, LIMITED APPENDIX 2
NEW BROKEN HILL CONSOLIDATED LIMITED

IN-HOUSE TRAINING FOR GRADUATE MINING ENGINEERS

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THE ZINC CORPORATION, LIMITED APPENDIX 2 :;.
NEW BROKEN HILL CONSOLIDATED LIMITED Page 2 0

IN-HOUSE TRAINING FOR GRADUATE MINING ENGINEERS


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THE ZINC CORPORATION, LIMITED APPENDIX 2
NEW BROKEN HILL CONSOLIDATED LIMITED Page 3

IN-HOUSE TRAINING FOR GRADUATE MINING ENGINEERS


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THE ZINC CORPORATION, LIMITED APPENDIX 3 .j::-
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NEW BROKEN HILL CONSOLIDATED LIMITED

IN-HOUSE TRAINING FOR GRADUATE MINING ENGINEERS

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