EF Corporate Solutions www.ef.

com/corporate

Cloud-based language
learning for the
Healthcare industry
 Tyumen
Moscow

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Sochi Harbin
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a Dalian
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Xi’an
Hefei Nanjing Fukuoka

WELCOME TO EF. Chengdu

Chongqing
Wuhan
Hangzhou
Shanghai

Wenzhou

EXPERTS IN TRAINING
Dammam
Medina Changsha
Al Khobar Dubai
Giuyang Xiamen
Taichung
Yanbu

AND EDUCATION.
New Delhi Taipei
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Shenzhen
Nanning Kaoshiung
Hong
Hanoi Guangzhou
Jeddah Kong

We are the largest privately held education

company in the world, providing off-the-shelf Bangkok
and customized training solutions for business,
Bangalore

government and the education sector. Our Ho Chi Minh City

focus is language, international communication

and leadership. Education is in our DNA. Medan

Pekanbaru
Singapore

Samaranda Manado

Palembang Bangka
Balikpapan
Lampung Cirebon
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2,500 43,500
Jakarta Surabaya
Denpasar
Bandung
Yogyakarta
client companies staff

500 Millions
schools and of students
offices trained
Vancouver Toronto

Seattle
Helsinki
Hamilton Boston
Chicago
Oslo Denver
St Petersburg
Stockholm New York
San Francisco
Manchester Copenhagen Rostov
Nizhny Novgorod Washington D.C.
Santa Barbara Tver
Dublin Cambridge Tyumen
Ashridge Los Angeles
Oxford Amsterdam Berlin Moscow Atlanta
London
Bristol Hastings Düsseldorf
Brighton Ant- Warsaw
Prague Almetjewsk
werp San Diego
Torquay East-
Brussels Stuttgart
Bourne- bourneStrasbourg N
Munich
mouth Basel
Paris Lucerne Zurich Vienna
Bern Lugano
Lausanne Stavropol
Lyon Milan
Bordeaux Geneva Bologna Monterrey
Turin Miami Beach
Marseille Florence Sochi
La Coruña Bilbao Nice
Rome Baku
Madrid Barcelona Guadalajara
Naples
Lisbon Istanbul Mexico City
Valencia
Seville Toluca
Ankara

Malaga
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St Julian’s Barranquilla
Panama Maracaibo
Playa Tamarindo City
Caracas
Valencia
Tripoli
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Medellin

Bogotà
Dammam Cali
EF SCHOOLS AND OFFICES Medina
Al Khobar Dubai
Quito
Yanbu
Riyadh
Guayaquil

Jeddah
 For senior staff with urgent needs, an
immersion course abroad at one of our
Executive Language Institutes in the UK
and US is often best. On-site training
is also available for large groups of
employees in one location, where our
teachers come to you whenever and
however often you need them.

CAREER-SPECIFIC 3 A tailor-made solution

COURSES IN ENGLISH FOR
Roles in the Healthcare sector have
THE HEALTHCARE SECTOR unique vocabulary requirements. You
need a solution that is tailor-made to your
employees’ specific language needs.
Clear communication is • Medical English
important in any industry, • Using English in Research Our healthcare-specific courses go right
• Pharmacy English to the heart of the industry’s vernacular
but none more so than
• English for the Sciences by teaching the relevant vocabulary and
Healthcare. With an increasing
phrasing – see box below. Learners use
amount of international staff, There are also Business English courses the courses as a springboard to higher
English has become more on topics such as Leadership and confidence, better communication and
important than ever. Management, Presentations and Meetings. greater job satisfaction.

Cloud-based learning is an ideal way to
Jayapura
improve the language skills of people
who work in the Healthcare industry.
Using EF’s virtual school, EF English
LiveTM, Healthcare professionals can learn
the English they need for their day-to-day
role at work, flexibly and efficiently.
In order for your language training Between our cloud-based school,
program to be successful, we know that immersion courses abroad and on-site
you need: training, we will work with you to
develop a customized training plan with
1 Scalability the best return on investment.
Helsinki
Healthcare organizations vary in size
Oslo
and scale. A single solution must Stockholm
St Petersburg

EF English Live is accessible from

TM
be flexible enough Manchester to train 100 or
Copenhagen Healthcare-specific
Rostov
Nizhny Novgorod
Tver
anywhere with an internet connection. 100,000
Dublin
employees depending on your
Cambridge
Ashridge
Amsterdam
language areas covered Tyu
Oxford London Berlin Moscow
It contains over 2,000 hours of content, organization’sBristol needs.Hastings
Brighton Ant-
Düsseldorf
Warsaw
Prague Almetjewsk
werp
oral and written evaluations, speech Torquay East-
Brussels Stuttgart
Bourne- bourneStrasbourg
• Advising, sympathizing
Brisbane Munich
recognition software and downloadable EF English Live is specifically designed
mouth
TM
Paris Lucerne
Basel
Zurich Vienna and reassuring
Bern Lugano
Lausanne Stavropol
offline content. With hundreds of to be seamlessly integrated into Lyon Milan
Bologna
• Describing jobs in the
Bordeaux Geneva
Turin
developers working on it, EF English organizations
La Coruña
of any size and across all
Bilbao
Marseille Florence medical industry Sochi
Nice
LiveTM is constantly being updated and geographies. A single training standard
Madrid Barcelona
Rome
Naples
• Describing the effects of a Baku
Lisbon Istanbul
improved to stay ahead of the game and methodology
Seville
means
Valencia that you have new drug Ankara
Sydney
(see overleaf).
Auckland complete control Malagaover language learning • Advising on a drug
Algiers
methods and budget. • Giving vaccination advice to
St Julian’s
Courses are split into bite-sized chunks, a traveler
so learners can study whenever they 2 Flexibility and convenience
Tripoli
• Pharmaceutical research
have a spare moment. Teacher-led • Front-line staff and
group conversation-classes ensure The diversity of roles within the management Dammam
EF SCHOOLS AND OFFICES Medina
learners hone their listening and Healthcare industry, often characterized • General and business English Al Khobar Du

speaking skills and private lessons at by long and irregular working hours, Yanbu
Riyadh
the end of each unit mean learning means there can be no ‘one size fits all’ ...and many more
is consolidated. The school is fully approach to language training. It’s likely Jeddah

synchronised across mobile devices for that you will need a range of solutions to
learning on the move. suit the needs of different job functions.

Along with 16 units of general English Hospital staff who work irregular shifts
content, EF English LiveTM has several can arrange their study schedule around
industry-specific courses relevant to the their hours and location by using EF
Healthcare industry: English LiveTM.

Fortaleza
 EF ENGLISH LIVETM
THE WORLD’S LARGEST CLOUD SCHOOL
Two thousand hours of engaging content, live teachers and an easy-to-
follow study sequence create a stimulating learning experience leading to
fast improvement. EF English LiveTM includes:

STUDY TOOLS
An extensive range of self-
study tools help strengthen
learners’ grammar and
vocabulary skills.
INDUSTRY-SPECIFIC MOTIVATION ENGINE
ENGLISH Tracking individual progress,
Courses focusing on key EF English Live’s in-built
terminology within major algorithms help motivate
industry groups. students.

AVAILABLE AS PROGRESS REPORTING

MOBILE APP EF’s state-of-the-art
Study anywhere, anytime reporting tool allows
on custom iPad, iPhone and learners to monitor their
Android apps. own progress.

BUSINESS SKILLS PRIVATE LESSONS

COURSES A real teacher helping you in a one-
Improving the business English to-one setting is the fastest way to
skills that professionals need learn. Private lessons are included
on a daily basis. at the end of each study unit to
consolidate learning.

WRITING EXERCISES CONTENT-RICH MOVIES

Learners get their individually Over 500 story-led movie clips
marked assignments aid learner comprehension and
back within 24 hours of listening skills.
submission.
CONVERSATION
CLASSES
Unlimited teacher-led
conversation classes every
half hour, 24/7, all year round.
OTHER SCHOOLS
AND SERVICES
EF EXECUTIVE LANGUAGE INSTITUTES
THE FASTEST WAY TO LEARN A LANGUAGE. Our highly
personalized, study-abroad programs for professionals have
been designed for people who need to accelerate their language
learning in the fastest possible time. Immersed in an English-
speaking, executives-only environment means learners make fast
progress and get an excellent return on their language training
investment. Read more on www.ef.com/executive
EF ON-SITE SCHOOLTM
YOUR OWN SCHOOL ON-SITE. We have built, delivered and run
hundreds of schools around the world. Having an EF On-site
school is a viable option for large organizations with significant
learner needs in specific locations who prefer to reduce costs
and administration by trusting the management of their language
school to EF.
EF LANGUAGE OUTSOURCING
FULLY OUTSOURCED LANGUAGE TRAINING. Some customers
hand over responsibility to EF for 100% of their language
program, facilities and staff. The reasons vary; from allowing
them to focus on their core business and improving financial
efficiency, to leveraging economies of scale, new technology
and innovation. We are a natural option and can provide all the
expertise and services needed.
OUR PEDAGOGICAL
APPROACH: THE EF
EFEKTATM SYSTEM
50 years of experience has made EF
experts in what works (and what doesn’t) in
language training. For the fastest progress
we know that you need five key elements:
A TASK-BASED LEARNING APPROACH
This approach focuses on dialogue and the use of
authentic language in real conversation, rather than an
emphasis on vocabulary and grammar, by letting the
student practice in real-life scenarios or ‘tasks’.
TEACHER-LED LEARNING
Teachers are at the very heart of our schools – cloud-
based or face-to-face. They all have a minimum of two
years teaching experience, are native-level and hold a
recognized teaching qualification. We give our students
unlimited access to them, because we know that the more
teacher time they have, the faster they learn. We also
include extra one-to-one classes after every study unit as
standard. To learn even faster, every course can be topped
up with additional private classes.
CUTTING-EDGE DESIGN AND INNOVATION
Innovation really excites us, whether that means using
the latest technology and design principles, delivering
new and compelling HD content, or providing our cloud-
school on your phone. Emphasis on learning design and
constant innovation in all our schools means that the very
latest pedagogical research and learning principles are in
the DNA of our programs.
TAILORED AND ENGAGING COURSE CONTENT
Our cloud school has thousands of hours of ‘always
available’ interactive learning activities, in over 10,000
modules, across countless different activity types.
Updates every two weeks ensure content is always
fresh, engaging and topical. No other provider has the
resources, or even comes close to the breadth and
depth of the learning content we develop.
ACADEMIC RIGOR AND PROCESS
We pride ourselves in our team of world-renowned
academics and pedagogues, who work closely with
our research partners in Cambridge, Harvard, Beijing
and Moscow. Together, they ensure that our course
structures follow the best possible academic processes
and that our testing is second to none.
Together, these five critical components make up
the world’s most advanced approach to learning a
language; the EF Efekta SystemTM. It underpins every
language course we do.
HOW WE DELIVER SUCCESS
Rolling out a language program across an organization needs good
planning and project management. This is why we have developed a
systematic approach that we call Learning LogisticsTM, which, led by
our Customer Success team, will help you every step of the way.

STEP 1 STEP 2 STEP 3 STEP 4

SET OBJECTIVES
We align your business
objectives with our know-
how to create an impactful,
strategic program that’s
targeted at the right people.
ASSESS NEEDS
We ensure your training
program is scalable and
aligned to your current and
future needs by assessing
skills gaps and setting the
right learning goals.
TAILOR AND DELIVER
We drive program enrollment,
adoption and learning to meet
your target language learning
levels. We tailor training and
support your students with an
engaging study plan.
TRACK RESULTS
We ensure your KPIs are
achieved and that your
company has an evolving
language program by
actively tracking results and
monitoring overall progress.

MEASURABLE RESULTS
We understand that training is of little value to your company unless
results are tangible. There must be measurable outcomes and a real
impact on your organization. Learning with EF does just that.

PROGRESS IMMEDIATE RETURN CONFIDENCE

Learners who study with EF English
Live™ for just two hours per week, join
conversation classes and private tutorials,
improve their English competency by one
level every 25 weeks on average.
PRODUCTIVITY
Our learners report that improved English
skills saves them two hours per week
on average.
93% of our learners feel that they
can apply their learning to their job
immediately, adding value to your
business straight away.
EFFICIENCY
86% say improved English skills help
them to meet their job goals faster.
87% report that English training increases
their confidence in their role.
COMPETITIVE ADVANTAGE
Our clients report improved
communication and teamwork, better
customer service and sales, along
with increased staff motivation and
engagement.
EF AND PHILIPS HEALTHCARE
Philips is a Fortune 500 company with several business lines,
from consumer electronics and lighting to healthcare.

PHILIP HEALTHCARE’S NEED: Philips
Healthcare employs more than 6,000
service engineers in 80 countries, of
which 4,000 are non-native English
speakers. The operating language
is English, including all manuals and
instructions. It is crucial that service
engineers are able to conduct their work
in English, so their English level must be
appropriate.
EF’S SOLUTION: Together with EF
Corporate Solutions, Philips set a
target language level for all service
engineers and then assessed how far
off these targets the engineers’ current
proficiency levels were. Roughly 80% of
the engineers required language training.
EF’s customized online courses enabled
each and everyone of them to work with
a program specifically designed for their
needs. Moreover, thanks to EF’s global
presence and local reach, engineers
received local support throughout the
program implementation phase.
THE RESULTS: Engineers were able to
learn around the clock with EF’s expert
English teachers, giving them a flexible
and individualized learning schedule.
EF provided Philips with monthly
progress reports, a way to monitor the
administrative costs of the program and
further assisted those falling behind
targets. The target levels set by EF
together with Philips were reached
rapidly, and the flexible online training
with EF English LiveTM helped provide
them with the highest possible return on
their language training investment.
CONTACT EF TODAY EF English LiveTM industry-specific English courses | HEALTHCARE

www.ef.com/corp-enq
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